Head of supporter experience jobs in West drayton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll be expected to run our eBay shop, improve performance, support other fundraising events, and help drive general fundraising activities. If you like variety and want to make a real impact, this role offers genuine scope to grow.
Key Responsibilities
1. eCommerce & Online Sales
- Own and manage the day-to-day running of our eBay shop, including listings, sales, returns, customer messaging, and performance tracking
- Create, optimise, and maintain high-quality listings across eBay and other online sales channels
- Produce clear, accurate product descriptions and strong visual content
- Maintain an organised library of listing content and assets
- Work with the team internally to ensure accurate pricing based on product specifications
- Continuously improve listings, pricing, and conversion rates to drive revenue growth
- Monitor performance, identify trends, introduce new online sales platforms to implement improvements to support growth
2. Events, Pop-Ups & Fundraising Support
- Support planning and delivery of pop-up shops and fundraising events
- Assist with setup, merchandising, and customer engagement
- Help maximise sales and donations during events
- Contribute to fundraising campaigns and applications
3. Revenue Growth & Partnerships (Reframed)
- Promote and generate sales for framing services through Reframed
- Identify cross-selling opportunities with customers and donors
- Support growth of income across both the charity and its commercial activities
4. Customer Experience & Operations
- Provide timely, professional responses to customer enquiries
- Resolve issues relating to orders, returns, and products
- Maintain strong customer satisfaction and feedback ratings
- Ensure compliance with marketplace policies and charity standards
5. Performance & Continuous Improvement
- Track sales and fundraising performance against targets
- Identify opportunities to improve efficiency, revenue, and processes
- Proactively suggest and implement new ideas to grow income
- Take ownership of improving overall shop and sales performance
What We’re Looking For
Essential Skills & Experience
- Commercially aware with proven experience managing eBay or similar eCommerce platforms
- Ability to independently run and improve online sales channels
- Strong understanding of listings, pricing, and conversion optimisation
- Excellent written communication skills (for listings and customer interaction)
- Self motivated and organised
- Positive team player, adaptable and hands on approach
- Motivated by social impact, sustainability, and community work
Desirable
- Experience in a charity, fundraising, or social enterprise environment
- Knowledge of refurbished technology or resale markets
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
About the role
As the PR and Communications Officer, you will support the Senior PR and Communications Officer to raise awareness of the Charity by identifying and promoting compelling stories to regional and national media. Working closely with colleagues across PR and Communications, clinical teams, Fundraising, Marketing and Digital, you will help to showcase the Charity’s impact on people affected by cancer in the UK and around the world, while supporting fundraising activity across all income streams.
With support you will use your communications skills and expertise, to write content for relevant in‑house magazine titles andhelp promote community fundraising and major donor events, corporate partnerships, and fundraising campaigns.
What you’ll be doing
- Supporting a comprehensive media service which includes the proactive sell in of positive stories.
- Building relationships with clinical colleagues and in particular, Charity-funded consultants, nurses, researchers, and allied health professionals to gain their support for Charity communications including press releases, tailored pitches, other print media channels and the Charity's magazine.
- With support, write and edit the Charity’s supporter magazine, Progress, in collaboration with the Charity’s leadership team and fundraising colleagues.
- Working with fundraising teams to identify unique and inspiring stories associated with the Charity’s annual calendar of events and campaigns.
About you
You’ll be an exceptional team player with:
- Relevant media relations and/or communications experience
- Proven track record of delivering compelling copy, in the right tone and to deadline.
- Strong interpersonal skills - the ability to build effective and productive relationships with colleagues and case studies.
- Strong organisational skills – the ability to plan and prioritise content development in line with agreed targets and timelines.
- Experience of managing stakeholders both within and outside an organisation, at all levels.
What we offer
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications. The deadline to apply is midnight on Tuesday 26 May.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Toy Appeal Campaign Assistant
Service: External Engagement
Salary: £28,321 per annum, inclusive of the Inner London weighting
Location: Hybrid – Family Action Head Office, London N1 7GR
We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
Hours: 37 hours per week (full time)
We offer flexible working arrangements - please see below for more details.
Contract: Fixed term, 24-week contract from early/mid July through to late December/early January 2027
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Family Action is looking for an enthusiastic and organised Toy Appeal Campaign Assistant to play a vital role in our annual campaign to deliver over 10,000 toys and gifts to disadvantaged children. This is a fantastic opportunity to launch your career in the charity sector, working alongside experienced staff (both in-person and virtually) from our fundraising and marketing teams, gaining valuable skills and contributing directly to a heartwarming cause.
Main Responsibilities:
- Acting as a first point of contact for the Toy Appeal, responding in a timely and professional manner to company enquiries, as well as internal enquiries from service colleagues receiving gifts.
- Managing data across multiple platforms/sources (including our CRM database, Salesforce, and Microsoft documents). Maintaining a live list of all gift requests from Family Action services/projects, and all gift pledges from companies, updating as matches are made and requests are filled.
- Building positive relationships with corporate donors through written and verbal communications, including email, telephone and Teams meetings/in-person visits where appropriate.
- Co-ordinating deliveries of gifts from corporates to local Family Action services/projects, ensuring needs and requirements of both parties are met.
- Assisting the Corporate Partnerships Manager and Fundraising Officer with donation processing and administration.
Benefits*
- an annual paid leave entitlement that commences at 25 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- Employee assistance programme
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Investing in your professional development with ongoing quality training and career development opportunities
*Please note that some of these benefits are only applicable after 6 months of employment.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and click the ‘Apply’ link to fill out our digital application form
· Closing Date: Sunday 31 May 2026 at 23:00
Interviews are scheduled to take place w/c 8 June 2026, in-person at Family Action Head Office (34 Wharf Road, London, N1 7GR), with slots throughout the working day.
Please note that as part of the interview process, we’ll require you to complete a pre-task, which we share details of with the invitation to interview.
We reserve the right to close applications once suitable applications have been received
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
At Age UK, effective governance is key to delivering our mission and supporting older people. We are looking for a Senior Governance Manager to play a pivotal role supporting our most senior Boards and Committees, ensuring robust governance, regulatory compliance, and strategic alignment.
The Senior Governance Manager is a key role managing and providing all aspects of the governance and secretariat service relevant to the most senior Boards and Committees within the Age UK Group and deputising for the Head of Governance and Legal with respect to duties as Company Secretary.
The role manages a team of 4 Executive Assistant and Governance Officers and 1 Executive Assistant (Chair/CEO) and the ability to line manage this team throughout the Board and Committee governance cycle and on individual projects / tasks, while also providing consistent executive services is key.
This is a very visible role working closely with Trustees and Directors as well as the most senior staff within the Charity, providing advice and support.
The post holder will lead projects, anticipate future governance matters and proactively tackle issues, with the ability to prioritise and manage many projects and activities in a busy environment. Please see role description for all responsibilities.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office approximately 4 times per month, in line with meeting schedules. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of provision of secretariat services; servicing senior level Boards and Committees A, I
* Experience of charity governance in a large and complex charity structure, including experience of establishing and maintaining governance policies and procedures A, I
* Experience of corporate governance A, I
* Line management experience A, I
Skills and Knowledge
* High level of written English A, T, P
* Excellent communication skills with the ability to communicate at all levels and to tailor communications to different audiences A, I, T, P
* Strong presentation, negotiation and interpersonal skills I
* Experience of or aptitude to explore how technology and the use of AI can transform the team's work I
* A good eye for detail A, I
* Proactive and able to work both individually and as a team. I
* Sound judgement with good problem-solving abilities I
* Highly organised, able to meet deadlines and manage / prioritise workflow A, I
Personal attributes
* Confident and able to take decisions I
* Personable and able to build good relationships quickly I
* Flexible and able to work in a changing and fast-moving environment I
* Discreet and comfortable with holding confidential information I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
* Experience / understanding of working within a financial service regulated environment. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.
The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.
The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.
Why Join Us:
Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.
BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.
Person Specification
Essential
-
Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.
-
Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.
-
Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.
-
Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.
-
Experience of leading or supporting governance processes, including board reporting, risk management and compliance.
-
Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.
-
A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.
-
The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.
-
The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.
Desirable
-
Experience of working in or with the music industry, creative industries or arts and culture sector.
-
Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.
-
Experience of implementing or managing a CRM system, project management platform or other operational technology.
-
Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.
-
Experience of leading an organisation through a period of significant change, transition or growth.
-
An existing network within the UK music sector, creative industries or racial equity and social justice space.
At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!
To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.
To drive transformational, systemic change across the UK music sector, ensuring every person regardless of background.
Contract: Permanent,
Full Time (37.5 hours per week)
Location: London
Salary: £40,512 - £47,377 per annum
Closing Date: Wednesday 20th May
Interviews will be held w/c Monday 25th May
Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Manager to join our Mass Participation & Events team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Sleep Out Manager plays a vital role in managing our flagship fundraising event, Sleep Out. Increased investment from our headline event sponsor, Nationwide Building Society, has enabled the development of a new visual identity and refreshed messaging, so it is an exciting time to join the team and maximise the opportunity.
About you
- Ambitious, highly motivated individual with strong project management skills, and experience of organising fundraising events.
- An excellent communicator, confident in engaging a wide range of stakeholders at all levels and building effective relationships internally and externally.
- Able decision maker with a can-do attitude.
- Flexible, always adapting to changing needs.
- Committed to self-development by engaging with training and continuous learning.
- Proactive, always looking for creative ways of working.
What you’ll be doing
- Responsibility for the successful delivery and growth of the Sleep Out portfolio; comprising a London corporate event, public events in London and Manchester and our ‘Host Your Own Sleep Out’ programme.
- Responsibility for annual planning and budgeting for the Sleep Out portfolio, including financial management, quarterly reforecasting, and delivery against financial targets.
- Leading a cross-departmental working group to deliver the corporate event. Responsibility for the logistics and strategy of the event
- Heading up a team of three, you’ll create a positive and inspiring culture, which empowers team members to achieve their best
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
We operate a hybrid working model, with a minimum of 50% office attendance (typically 2–3 days per week).
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a Sleep Out Manager, click ‘Apply’ now!
The client requests no contact from agencies or media sales.
As Head of Campaigns, Policy and Public Affairs, you will lead our work in securing policy changes that makes things better for people affected by Motor Neurone Disease (MND).
Too many people affected by MND are not getting the right level of care and support. So you will be responsible for the policy development, political and governmental engagement, and campaigning to address this. So along with a compassionate and nurturing leadership style, you will approach the role with pace and ambition, and a real impatience to deliver meaningful change.
MND awareness has increased dramatically, including among policymakers. So this is an opportunity to use your skills and experience to make a real difference to people with MND and their loved ones.
Key Responsibilities
- Lead, manage, develop and deliver impactful campaigns, policy and public affairs activity with impact for people affected by MND
- Set priorities that reflect evidence, lived experience and political opportunity
- Develop relationships and influence decision-makers across Westminster, the Senedd and Stormont
- Build strong relationships with policymakers, the NHS and sector partners
- Ensure campaigns are planned, bold, creative and urgent in delivery
- Strengthen and support our community of campaigns volunteers
- Chair our internal access to treatments group
- Lead, support and develop the Campaigns, Policy and Public Affairs team
- Act as a key external spokesperson for the Motor Neurone Disease Association
About You
- An exceptional level of drive and ambition, and an infectious sense of impatience for the policy changes that will make life better for people affected by MND
- Proven success securing policy change through campaigning
- Excellent understanding of the policy landscape and a good understanding of how policy decisions are made
- Sophisticated influencing skills and political insight
- Experience leading, motivating and inspiring teams
- Clear, confident written and verbal communication
- Commitment to shaping work with people affected by motor neurone disease
- Experience of partnership or coalition working
- Experience of budget planning and financial oversight
Hybrid working expectations: London office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Are you a qualified accountant looking to use your expertise to make a global impact? Goodman Masson are partnered with The Disasters Emergency Committee (DEC) to recruit for a Head of Finance to lead their accounting function and play a pivotal role in the UK’s national response to major humanitarian crises.
Since 1963, the DEC has been a unique force in the charity sector, bringing together 15 of the UK’s leading humanitarian agencies—to raise over £2.5 billion for disaster-affected communities worldwide. When a humanitarian emergency warrants a national response, they launch high-profile appeals that save lives and protect livelihoods.
We are looking for an experienced, qualified accountant to lead the DEC’s finance function, ensuring accurate day-to-day accounting and robust financial controls, and delivering high-quality management and statutory reporting. The Head of Finance oversees budgeting and forecasting across the Secretariat, leads the annual audit and year-end accounts production, and provides clear financial insight to budget-holders and senior stakeholders.
During the DEC public appeals, the role plays a critical part in processing and reconciling high-volume donation income at pace, maintaining strong controls across multiple channels, and supporting timely reporting and allocation of funds to members.
Key Responsibilities
- Financial Leadership: Oversee the accounting function, including management accounts, budgets, and the annual audit.
- Appeal Management: During emergency appeals, ensure the accurate daily processing of high-volume income and produce critical "FinSit" reports.
- Stakeholder Collaboration: Coordinate the "Indicator of Capacity" (IoC) process with member agency Finance Directors to ensure fair allocation of funds.
- Compliance & Control: Maintain a robust financial control environment, ensuring compliance with tax (VAT, Gift Aid), legal, and regulatory requirements.
- Team Management: Line manage and support the development of the Financial Accountant and Finance & Administration Officer.
Who You Are
- Qualified Expert: You are a CCAB qualified accountant (ACA, ACCA, CIMA) with proven post-qualification experience in the charity sector.
- Systems Savvy: You have experience using database accounting systems (Sun Accounts/Infor SunSystems Cloud is a plus).
- Strong Communicator: You can translate complex financial data for non-financial colleagues and build strong relationships across diverse teams.
- Adaptable & Resilient: You thrive in a fast-paced environment and are ready to work flexibly when a global emergency strikes.
- Mission-Driven: You are committed to the values of collaboration, transparency, and humanitarianism.
Salary is crica£65,000 per annum + Excellent Benefits. London based with very flexible hybrid working arrangements.
You can find out more details by visiting our dedicated careers site here: .
Application deadline is Friday 5th June.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUMMARY
Position Title: Head of Digital Organising & Communications
Level: Level 6
Salary: £40, 000 - 46, 000 (FTE yearly/depending on experience/salaries under review as part of our ongoing pay review process)
Reports to: Director of Organising and Campaigns
Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)
Contract: Fulltime (40hrs/weekly), fixed-term contract for 2 years with potential for Part time (e.g., 32hrs/weekly) options
Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).
Start date: As soon as possible (with consideration for notice period)
Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).
The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action and change.
Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.
Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply.We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!
ABOUT THE ROLE
In a context of the rise of the far right, increasing inequality, and climate disaster, The Advocacy Academy is growing to meet this moment. As part of this, we are expanding our Organising and Campaigns Team, including recruiting an experienced Digital Organiser.
This person will lead the design and implementation of an ambitious digital organising approach, including building out our base online and supporting campaigns to amplify our message and deliver the tangible wins we are pushing for. The work will be supported by up to five of our ‘changemakers’ - young people who will be paid to support our digital organising alongside their other work or study.
AREAS OF RESPONSIBILITY
1. Oversee and deliver a Digital Organising Strategy within TAA, including but not limited to:
- Working with the SLT to set the strategic objectives and direction of your area of responsibility in relation to the broader growth of the organisation, ensuring appropriate resources, KPIs and relevant tools are in place to assess progress and make judgements on priorities.
- Taking the lead on decision-making and problem-solving for all considerations relating to the area of responsibility, working with your department director and SLT around overlapping projects.
- Understanding the impact of socio-economic and sector specific changes that could impact the department, including wider trends around digital organising and campaigns.
- Supporting the department director with the management and mitigation of organisational risks by escalating issues within your department in a timely manner and supporting them with problem solving.
2. Lead on TAA’s digital organising approach, implementing online strategies as part of our campaigns, growing our membership, supporting our fundraising and building the systems needed to support these initiatives, including but not limited to:
- Leading the development and implementation of digital organising strategies as part of our youth-led organising campaigns, and support members and wider supporters to take action to deliver material change on issues that matter to our membership.
- Leading the development and implementation of digital strategies to deliver membership growth, working alongside colleagues to track and achieve key target numbers.
- Leading the development and implementation of online member journeys, from initial touch points with TAA through to leaders of our youth movement.
- Ensuring the right digital platforms and technology (including website, WhatsApp, CRM, email, social media) are used to facilitate the effective and efficient delivery of key objectives
- Supporting the crafting and implementation of campaign messaging and content to support our campaign aims.
- Supporting the Development Team to create and implement key digital mechanisms to fundraise, including with individual donors, HNWIs, corporate donors and international funders).
3. Lead on TAA’s communications, storytelling and engagement work, ensuring we have a clear, consistent and effective narrative that reaches people, including but not limited to:
- Leading the strategic direction of TAA’s storytelling work, ensuring narrative change is embedded across the programme and rooted in the lived experience, values, and leadership of our communities.
- Coordinating the distributed communications efforts by different teams, ensuring consistent, high-quality outputs across all channels.
- Overseeing the development and delivery of multimedia content that shifts public understanding and showcases the impact of youth organising.
- Providing editorial oversight and creative leadership to ensure our digital storytelling is coherent, compelling, values-aligned, and responsive to the external environment.
- Supporting and advise the senior leadership team on narrative risks, opportunities, and emerging digital trends relevant to our movement goals.
4. Support our members to learn and grow as digital organisers in their own right, including but not limited to:
- Proactively build relationships with our members and grow our membership, through holding regular 1:1s and relational meetings that strengthen campaigns but more importantly help them to identify and act on their developing political interests and to plug them into relevant opportunities for growth at TAA and our wider networks.
- Hold a list of members that you are the relationship lead for, developing and delivering a live learning plan with many of them, supporting them to become powerful organisers.
- Work closely with the Programmes and Community teams to set trajectories and expectations for a young person’s campaigning and organising journey, their starting point coming into TAA, and the training and support they need.
- Facilitate workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.
5. Be a key member of the Organising and Campaigns Team, including but not limited to:
- Support efforts to set the strategic direction and priorities for the Organising and Campaigns Team each financial year.
- Proactively develop an interest in the impact of political, socio-economic and sector specific changes that could impact the HOST Programme, department and TAA in general.
- Support the Director of Organising and Campaigns and Head of Organising and Campaigns with the management and mitigation of organisational risks presented by the Programme by escalating issues in a timely manner and supporting them with problem solving.
- Support colleagues in the Organising and Campaigns team to run events, training programmes and other key activities to deliver on departmental aims.
6. Culture, values and wider strategy and mission. Hold senior accountability for driving the achievement of our strategic objectives by embedding our vision, mission, strategy, ideology and cultural values across your area and the wider organisation. Play a central role in shaping organisational direction and leading cross-departmental priorities and initiatives, including but not limited to:
- Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
- Acting as a champion of organisational culture and values, setting the standard across teams and holding others to account in upholding these in practice
- Leading on identifying and driving opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to high-level strategic direction
- Holding ultimate responsibility for identifying, assessing and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking decisive and timely action
- Enabling and lead effective cross-departmental collaboration, ensuring teams are aligned, appropriately resourced and working cohesively towards shared goals
- Shaping and model a culture of openness, care and accountability, contributing to organisational wellbeing approaches and supporting leaders across the organisation to do the same
- Taking ownership of your continued leadership development, while also actively developing others and building leadership capacity within your area
7. Governance and Compliance
- Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
- Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
- Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
- Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
- You will support Programmes and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals
A BIT ABOUT YOU
- You are passionate about, and committed to, creating a more fair, just and equal world.
- You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
- You have a deep understanding of, and a personal connection to, issues of social justice. You are attuned to how injustice affects young people and marginalised communities, and are well-informed on the key challenges they face, and are committed to driving meaningful change.
- You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
- You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
- You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
- You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.
IDEAL SKILLS & EXPERIENCE
- At least 2 years of experience in digital organising and campaigning on issues of social justice and
- At least 2 years of experience in direct content creation
- Strong written, verbal and visual (graphic, video or other) communication skills
- Experience working with different audiences or types of stakeholders
- Project management and experience working collaboratively across teams both in person and online
- Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
- Experience with our existing systems e.g., Gmail/ Google Docs/ Google Sheets/ Canva
- Confidence working in a fast-paced environment
This is an outline of the responsibilities and duties of the Head of Digital Organising & Communications; it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holders.
HOW TO APPLY
Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).
- Tell us about a social justice issue that makes you angry and why it matters to you?
- Our Organisers support our members to organise and campaign on issues that matter to them.Tell us about a digital organising effort or campaign you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
- Our Organisers support our members to identify and act on their developing political interests, including helping them to be more confident and comfortable developing and implementing organising strategies. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
- Include anything else you would like us to know as we consider your candidacy for the roles.
In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.
DATES
- Closing Date: The deadline for applications 31st May 2026 by 10am.
- Task: If shortlisted you may be required to develop and present an outline of organising strategy on a topic shared in advance.
- First Round of Interviews (online): will be scheduled for 9th & 11th June 2026 (Dates are subject to change).
- Second Round of Interviews (IRL): will be scheduled for 24th June 2026 (Dates are subject to change).
Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.
ONLINE OPEN HOUSE
Any questions? Give us a call. If you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about, we are happy to do 15-20 mins exploratory phone call, including trying to find time with the Director of Organising and Campaigns if the questions are helpful. Contact using the email on the JD if you would like to explore further.
A NOTE ON USING AI TOOLS IN YOUR APPLICATION
We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.
We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.
If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.
NOTHING ABOUT US WITHOUT US
We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.
As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.
All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.
We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
The Special Events Officer is an exciting role at MDUK, that will sit within the High Value Engagement, Fundraising team.
You'll:
- Support the Special Events team on a variety of tasks including sourcing prizes, managing guest lists, marketing, liaising with suppliers and thanking supporters.
- Assist the Special Events manager in the research and delivery of new events.
- Lead on the delivery of third-party fundraising events.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Friday 22nd May 2026
NB Interviews likely to be held on the following dates:
- Wednesday 3rd June
- Thursday 4th June
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
This senior position offers a unique opportunity to shape a vibrant global programme and engage a diverse membership community of conservators, conservation scientists and cultural heritage professionals, spanning over 70 countries.
At IIC we believe conservation is of great value, by looking after our cultural heritage and our own and others’ cultural identity we are helping to improve the richness and quality of life for everyone.
Working closely with the Executive Director, Council, Committees, and the IIC Team, you’ll lead innovative programmes that reflect the evolving needs of the conservation sector. Aligned with our Strategy 2030 vision, you will also drive initiatives to expand and diversify membership, enhancing value for individuals and institutions/universities worldwide.
As Head of Progammes and Membership you'll contribute to organisational leadership, nurture relationships with Fellows, members, IIC Regional Groups and affiliated associations, and build partnerships with cultural and academic institutions.
We’re looking for a strategic, experienced professional ideally with a background in cultural or heritage programmes, strong communication skills, and a passion for collaboration. If you’re ready to make a global impact within a friendly team, we’d love to hear from you.
Role Details
Job Title: Head of Programmes and Membership
Reporting to: Executive Director
Location: Hybrid/ Flexible/ IIC Office based. We are currently looking to relocate offices within central London. We are flexible on approach within a hybrid model. This can be discussed at interview.
Starting Salary: £47,500
Hours of Work: 40 hours a week with 1 hour lunch break (paid).
Contract: Full-time and Permanent. Requests for flexible working hours will be considered, including requests to work 80% FTE.
Annual Leave and Benefits: Annual leave is 25 days plus standard bank holidays with discretionary paid leave between Christmas and New Year (pro rata for part time staff). Flexible, remote and hybrid working. Cultural entitlement of upto £150 per annum to spend on arts/ cultural events & activities. Pension scheme enrollment. Personal learning time and training opportunities.
Key Tasks and Responsibilities
Leadership, Membership and Regional Engagement
- Develop and deliver a cohesive programme and membership strategy aligned with IIC’s Strategy 2030, purpose and strategic objectives
- Contribute to organisational leadership, planning, and decision-making as part of the senior management team
- Deputise for the Executive Director when required, representing the organisation internally and externally
- Act as the primary point of contact for IIC’s Regional Groups and network of Affiliated Professional Associations, fostering strong, collaborative relationships
- Support and connect Regional Groups / Affiliated Professional Associations to IIC’s central programmes and strategic priorities
- Encourage knowledge exchange and shared learning across regions, and nurture strategic relationships with cultural institutions, academic bodies, and sector organisations globally
- Contribute to sustainable income generation and identify opportunities for growth, including grants, innovation, and partnerships across programmes and membership.
Programmes
- Lead the development and delivery of IIC Learning, an integrated digital learning and events space with inter alia, online symposia, webinars, courses, workshops and hybrid bi-annual conferences.
- Oversee programme planning cycles linked to IIC’s special interest themes and communities ensuring high-quality, relevant, and accessible content.
- Build and maintain relationships with experts, speakers, partners, and contributors across the global conservation community.
- Ensure programmes support knowledge exchange, professional development, and sector leadership.
- Monitor and evaluate programme impact and performance, using insights to inform future activities.
Communications
- Work closely with the IIC team and communications colleagues to promote programmes and membership globally
- Help strengthen IIC’s profile as a leading international voice in conservation
- Ensure consistent and compelling messaging across all programme and membership activity
This role with IIC is for you if:
- you work collaboratively and effectively with others and can inspire support through your enthusiasm
- you thrive developing innovative programmes, initiatives and campaigns
- you are comfortable and familiar with digital engagement platforms, learning environments and delivering online or hybrid programmes and events.
- you're a natural solution-finder and problem-solver
- you're values based and results-driven with a proven track record of achieving goals or similar objectives, through either direct or transferrable experience
- you are looking to take that next step in your career and/or are looking to ground your experience within an international organisation that is uniquely positioned within the conservation field.
- you are committed to sustainability, inclusivity, diversity, and person-centred approaches
- you want to make a difference in an increasingly volatile world and are genuinely passionate about people and preserving cultural heritage.
How to Apply
Click the CharityJob Apply button below. You will need to provide a CV and covering letter (no more that 2 x A4 pages maximum) by 21 May 2026 including the following information:
- Your interest in this position and working for us
- Your knowledge, skills and experience
- Your interests, qualities and values
We will happily accept a recorded statement (video or audio) in place of a covering letter.
Right to work in the UK
Applicants must already have the legal right to live and work in the United Kingdom at the time of application. IIC is unable to provide visa sponsorship for this role.
Key Dates
- Deadline for applications: 12 noon, Thursday 21 May 2026.
- In Person interviews at 3 Birdcage Walk, London, UK: 9 / 10 June 2026
If you have any questions or would like to request information in an alternative format, please get in touch. If you would like to arrange for an informal conversation with the Executive Director, prior to making an application, this can also be arranged by getting in touch via IIC Office.
The client requests no contact from agencies or media sales.
Head of Membership
Salary: £65,000 - £70,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid
Who are we?
Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
We're looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund's core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight (you'll own the membership budget, income targets, and product roadmap) with real creative purpose: shaping the propositions, pricing, and member experiences that bring art within reach of more people across the UK. You'll lead a talented team, own our CRM transformation programme, and shape the products and strategies that will grow our membership base - from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription, or loyalty programme leadership, a data-driven mindset, and a passion for what arts and culture can do for people, we'd love to hear from you.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59pm on 31 May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
About the opportunity
As Head of Corporate Planning, you'll lead the process by which Alzheimer's Society translates its strategy into a clear, deliverable plan and tracks the difference we are making. In a role where every decision shapes how we use our resources to end the devastation of dementia, you'll provide the leadership team with the insight they need to focus on what matters most and to keep adjusting course as the world around us changes.
You'll bring people together from across the organisation, building trusted relationships that make corporate planning a genuinely shared endeavour rather than a Finance exercise. Through workshops, partnership and powerful reporting, you'll help leaders at every level understand how their work connects to the corporate plan, where progress is being made, and where we need to challenge ourselves to do more.
You'll be part of our Finance and Assurance directorate, where our vision is to be the Society's single point of truth. Working closely with other Finance department heads, you'll help to deliver an accountable, efficient and improvement-driven approach to the Society's financial and corporate strategy, providing the leadership team with the information they need to run the organisation well.
Leading our Corporate Planning team, you'll set the standard for accessible, timely and accurate corporate planning, while continuously improving the way we plan across the Society and the way we measure success. You'll act as a vital source of insight on what is working across the Society, what might need to change, and where the next opportunity to increase our impact for people affected by dementia might lie.
Please note that this role is a 12 month fixed term contract.
About you
You're an experienced corporate planning or strategy professional who understands that good planning is about people as much as process. You're as comfortable in an Executive workshop as you are in the detail, and you know how to combine analytical rigour with clear communication, constructive challenge and a genuine interest in helping others see the bigger picture.
You'll have:
- An in-depth understanding and significant experience of planning a large organisation's activity in a way that effectively supports delivery and the tracking of performance, driving continuous improvement.
- A track record of providing insightful, accessible reporting to drive decision-making at senior levels, including with Executive and Board audiences.
- The confidence to engage stakeholders at all levels in planning and progress tracking, leading them through it with clarity and credibility.
- Proven facilitation, workshop leading and presentation skills, including with executive and senior leadership teams.
- Effective analytical skills, with the ability to draw insight from data and influence priority setting at an organisational level.
- Confidence and experience in leading a small team, managing their performance and developing their capability.
- The ability to deliver effectively to timelines in complex and sometimes ambiguous environments, balancing strategic focus with operational responsiveness.
- Demonstratable critical thinking skills, identifying and acting on ways to work more effectively and efficiently, and celebrating progress, solutions and impact rather than activity.
It would be particularly valuable if you also bring:
- Experience of corporate planning or strategy delivery within a large charity, public sector or values-led organisation.
What you'll focus on
- Leading the corporate planning process and producing the corporate plan, with clear objectives that align to budget and risk appetite and translate strategy into delivery.
- Analysing performance against the corporate plan and providing accessible, timely insight to the leadership of the organisation on what is working and what may need to change.
- Working with Finance, Risk and other relevant teams to align reporting on progress, outcome, finance and risk, producing engaging dashboards and reports that drive decision-making at Executive and Board level.
- Facilitating discussions, running workshops and driving engagement and understanding of our plans and how we measure them across all parts of the organisation.
- Setting, tracking and reporting the impact of activity as part of integrated team, directorate and corporate reporting.
- Continuously improving the performance of the Corporate Planning function so the Society remains agile in delivering impact aligned with the strategy.
- Owning and managing the departmental budget, ensuring resources are allocated effectively to meet strategic and operational objectives.
- Building and drawing on external networks to inform the Society's approach and decision-making, bringing best practice from across the sector and more widely.
You'll work alongside other leaders across Finance and Assurance to deliver the directorate plan and deputise for the Associate Director of Finance as required, role-modelling a high challenge, high support culture where accountability, performance and development go hand in hand.
Are you ready to bring planning rigour, partnership and insight to the people working to end the devastation of dementia?
Important dates
- The deadline for applications is 23:59 on Wednesday 20th May 2026
- Interviews will begin W/C 25th May 2026 and will include a presentation task to prepare beforehand.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.
Samaritans is seeking an experienced and ambitious Trust and Grants Manager to lead and grow a vital income stream supporting our life‑saving work. Reporting to the Head of Trusts and Statutory Income, you’ll play a central role in delivering an ambitious Trusts programme raising over £2 million annually, while inspiring and leading a talented team.
Contract
- £40,000-£45,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.
- In-person working - expectation of a minimum of 1 office day each week on Tuesdays in Ewell.
- We are passionate about flexible working, talk to us about your preferences
About the role
As Trust and Grants Manager, you’ll be responsible for developing and delivering our Trust Fundraising Strategy, ensuring strong performance, excellent funder stewardship and long‑term growth. You’ll manage high‑value relationships, lead strategy and planning, and provide inspiring line management to Trust fundraising colleagues.
Working closely with colleagues across Income Generation, Business Development and operational teams, you’ll ensure Samaritans’ work is communicated compellingly to Trust and Statutory funders, grounded in evidence, insight and lived experience.
What you’ll do
- Lead the development and delivery of the Trust Funding Strategy, with clear KPIs, work plans and performance analysis
- Oversee a Trusts programme raising over £2m per year, with responsibility for future growth
- Personally manage a portfolio of high‑value Trust relationships, delivering £600k–£700k annual income
- Shape and deliver donor cultivation and stewardship approaches that create inspiring funder experiences
- Line manage and develop Trust fundraising staff, supporting performance, wellbeing and professional growth
- Produce compelling, high‑quality funding applications, cases for support and reports on Samaritans programmes and projects
- Lead prospect research and pipeline development, identifying new large Trust opportunities
- Work collaboratively with colleagues across Samaritans to ensure strong alignment with organisational priorities
- Contribute to senior leadership discussions, team planning, away days and cross‑departmental initiatives
- Embed learning, insight and sector best practice into team ways of working
About you
You’re an experienced Trust fundraiser with a strong track record of securing six‑figure grants and building effective relationships with major Trusts and Foundations. You combine strategic thinking with attention to detail, and you’re motivated by making a meaningful social impact.
You enjoy leading and developing others, thrive in collaborative environments, and are confident working with data, budgets and complex funding requirements. Above all, you’re committed to Samaritans’ vision of fewer people dying by suicide, and to working inclusively, ethically and with compassion.
What you will bring:
- Proven success in securing six‑figure Trust, Foundation, Lottery or public sector funding
- Excellent written and verbal communication skills, including persuasive storytelling
- Strong grant management, stewardship and donor care expertise
- Experience developing and managing fundraising strategies, plans and pipelines
- Confidence working with financial information, budgets and full cost recovery models
- Analytical skills and the ability to translate evidence into compelling funding cases
- Experience line managing or supporting the development of staff (desirable)
- A collaborative, curious and values‑driven approach to work
- Commitment to equity, diversity and inclusion, safeguarding and lived‑experience principles
Full outline in the Job description below.
Why Samaritans?
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.
We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.
Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To Apply
Please complete the application questions including those outlined below, and submit your CV.
Please note the following questions have a 300-word limit for each answer.
Q1 What interests you about Samaritans and our work? What do you think might make Samaritans compelling to Trust Funders?
Q2 Tell us about your demonstrable experience securing six‑figure Trust or Statutory grants. What approaches did you use to build your pipeline, cultivate funders and secure large or multiyear grants?
Q3 This role requires strong project leadership, cross‑organisational collaboration and stakeholder management. Can you share an example of how you have led a large programme application, and what your approach to collaboration and stakeholder management was in delivering a successful outcome?
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close at midnight on Monday 25 May
Interviews
All applicants will receive notification of the outcome of their application, at the appropriate time.
1st stage interviews will be online: w/c 1 June
2nd stage interviews will be held in person in our Surrey office (KT17 2AF). Date TBC.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Head of Counselling and Wellbeing who is passionate about working with marginalised communities to help people achieve the changes they want in their lives. You will lead a busy counselling department with counsellors from lived-experience backgrounds, helping people achieve a range of outcomes through short-term community-based services delivered both online and in person.
You will need to hold a counselling qualification for this role, and have previous experience in managing health and wellbeing teams, and supervising counsellors in both paid and unpaid contexts in a not for profit environment.
The client requests no contact from agencies or media sales.





