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Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.
What does this role do?
As Customer Support Centre Advisor, you'll:
Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.
Could this be you?
To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.
Please note this is a hybrid role working out of our Contact centre in Manchester.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
ave you been affected by hepatitis B? Could you use your experience to help others?
We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.
You will:
Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!
12-month contract (with possible extension).
Salary: £28,860
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
About the National Garden Scheme
The National Garden Scheme is the most significant charitable funder of nursing charities in the country, donating £3.9 million in 2025 and over £77 million since 1927. Our beneficiary charities include Macmillan Cancer Support, Marie Curie, Carers Trust, Hospice UK, The Queen’s Institute of Community Nursing and Parkinson’s UK.
We help our garden owners open their beautiful gardens to the public, sharing their passion and raising impressive amounts of money through admission fees, refreshments and plant sales. Over 3,300 gardens open each year for the National Garden Scheme and further details about the gardens, our donations and more about the charity can be found on our website.
About the Website and Digital Marketing Manager
The ethos of the National Garden Scheme is rooted in generosity and kindness, from: our 3,300 garden owners, to our 600 county volunteers and our small team of 14 staff. Our central office in East Clandon, Surrey is a warm and welcoming place to work.
The right candidate for the role of Website and Digital Marketing Manager will be a proactive and technically confident digital professional who can combine hands-on website management with creative digital marketing expertise. The ideal candidate will have experience managing and developing WordPress websites, delivering successful digital campaigns, and using data and insights to improve online performance and audience engagement.
They will be comfortable working across multiple digital platforms, including email marketing systems, CRM databases and analytics tools, with a strong understanding of SEO, website optimisation, accessibility and GDPR requirements. Strong organisational skills are essential, as you'll be managing a varied workload, coordinating projects and working with both internal teams and external suppliers.
As a self-starter with excellent communication skills and keen attention to detail, you'll be equally at home troubleshooting website issues, testing new digital developments, creating engaging content and identifying opportunities to enhance the user experience. Experience in the charity sector, marketing automation and digital development projects would be highly advantageous.
Most importantly, you'll be enthusiastic, collaborative and adaptable, with a passion for using digital channels to engage audiences, support fundraising and help the charity achieve its goals
The client requests no contact from agencies or media sales.
Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support.
Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.
Location/format: Hybrid (preferred) or remote working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.
Reporting to: Operations Lead
A note on applying before reading on: please respond to every item detailed on the JD & PS (required and desired)
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.
Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.
Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.
Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.
DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.
Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.
2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.
Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.
3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.
Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.
Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.
4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.
Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.
General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.
5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.
Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity
Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.
6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.
Person specification
Essential attributes
The postholder will be expected to demonstrate:
Essential skills and experience
The postholder should have:
Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.
Good written and verbal communication skills.
The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.
Experience of administration, coordination or operational support.
Practical experience in a safeguarding role.
The ability to handle confidential and sensitive information appropriately.
Strong organisational skills and the ability to manage competing priorities.
Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.
Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.
Experience using CRM systems, particularly Salesforce.
Experience using Mailchimp or similar communication software.
Experience using Xero or similar finance software.
A willingness to undertake safeguarding, data protection and other relevant training.
Desirable skills and experience
The following would be useful but are not essential:
Experience working with a Board of Trustees or Directors.
Experience working with or supporting volunteers.
Experience supporting local, regional or partnership projects.
Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.
Project coordination or project management experience.
Risk assessment and risk management skills.
Bookkeeping, budget monitoring or reconciliation experience.
Fundraising administration or donor stewardship experience.
Experience creating content using Canva.
Experience updating website content using WordPress.
Experience using social media platforms, including Facebook.
Experience using WhatsApp or similar messaging services for community or project coordination.
Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.
Working relationships
The postholder will work closely with:
Safeguarding, equality and inclusion
Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.
Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.
To apply please respond to every item detailed on the JD & PS (required and desired)
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.
Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm
Interviews Round 2 (in person): Wednesday 16 September
Appointment is subject to enhanced DBS & 2 professional reference.
Good luck! Reach is an inspiring community to work with.
We look forward to reading your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role forms part of Southwark’s commissioned Violence Against Women and Girls (VAWG) and Domestic Abuse (DA) service, delivered through a consortium partnership led by Bede.
The post holder will coordinate and deliver structured group-based interventions for children and young people affected by domestic abuse, alongside partnership working and service development. The role requires an experienced practitioner able to work autonomously and ensure all interventions are trauma-informed, safe, and responsive. Training will also be given.
Reporting to: (LNK CEO) & Bede VAWG Service Lead): Reporting to: Lives Not Knives CEO (for formal line management and employment matters), with operational coordination and clinical case supervision provided by Bede's VAWG Service Lead.
Programme Delivery & Coordination
• Support the delivery of 1:1 interventions in line with agreed referral pathways and safeguarding procedures, working within Bede systems and processes.
• Deliver structured group programmes, supporting the delivery of established programme materials and content.
• Adapt and update existing session materials as needed to ensure they remain age-appropriate, relevant, and responsive to participant needs, in collaboration with Bede colleagues.
• Deliver sessions focused on wellbeing, resilience, safety, and healthy relationships in line with agreed programme outcomes.
• Work with Bede colleagues to plan delivery schedules, manage programme cycles, and support the collation and analysis of data and outcomes.
• Use Bede’s evaluation forms and systems to collect, record, and input feedback and outcomes data to support ongoing programme improvement.
• Ensure delivery is trauma-informed, strengths-based, and consistent with Bede’s practice frameworks and quality standards.
• The post holder will operate within Bede’s delivery framework and systems, working collaboratively with Bede staff to ensure consistent and coordinated programme delivery.
Engagement & Participation
• Maintain appropriate professional relationships with young people/vulnerable adults to support consistent engagement in group programmes.
• Promote participation in services through outreach and referrals.
• Work with parents/carers where appropriate to reinforce positive outcomes.
Partnership Working
• Collaborate with consortium partners and a wide range of external stakeholders, including schools, colleges, universities, and statutory services.
• Primary focus will be on group-work coordination and delivery, with school outreach and 1-to-1 support.
• Engage with wider systems and settings, including courts and parliamentary/civic settings and religious institutions where appropriate, to represent and advocate for the service and its beneficiaries.
• Contribute to multi-agency meetings and information sharing processes as required.
• Support a coordinated borough-wide response to domestic abuse through effective partnership working.
Safeguarding, Risk & Compliance
• Undertake program suitability and youth-focused needs assessments, contributing vital practitioner insights into Bede’s specialist risk assessments and family safety plans.
• Contribute to safety planning. Work collaboratively with Bede to inform and update safety plans through regular case discussions, meetings, and ongoing communication, ensuring risks and emerging concerns are shared promptly.
• Maintain accurate confidential records.
• Adhere to safeguarding procedures at all times.
Service Development & Quality
The post holder will support the ongoing development and quality assurance of the programme, working within Bede’s systems and under the guidance of Bede managers and consortium partners.
Responsibilities will include:
· Using Bede’s monitoring, evaluation, and case management systems to record and report programme activity.
· Supporting service improvement through feedback, evaluation data, and performance monitoring.
· Assisting with the adaptation of materials to ensure relevance, accessibility, and inclusivity.
· Contributing to the identification of emerging needs and development of interventions, alongside managers.
· Supporting monitoring and reporting for commissioners and stakeholders.
· Maintaining professional standards in line with Bede policies and procedures.
Skills & Experience
• Experience working with young people affected by trauma or abuse.
• Experience of working within a multi-agency or partnership environment (desirable).
• Experience in planning and delivering group programmes.
• Ability to work independently, managing competing priorities and contribute to service coordination.
• Lived experience (desirable).
• The ability to manage challenging situations in a calm, professional manner.
• Strong interpersonal and communication skills.
Knowledge
• Understanding of domestic abuse and VAWG.
• Knowledge of trauma-informed practice.
• Understanding of wellbeing, consent, and relationships.
• Awareness of diverse community needs.
Qualifications
• Relevant qualification in Youth work, Counselling, Social care, Psychology or related discipline (desirable)
• Level 2/3 Children & Young People services/Youth Work or equivalent, appropriate lived experience
• Safeguarding training (essential or willingness to complete upon appointment).
• Additional specialist training in domestic abuse, trauma or therapeutic approaches (desirable).
Personal Attributes
• Empathetic, non-judgemental and professional.
• Organised and reliable, with the ability to work autonomously.
• Resilient and adaptable, able to manage the demands of working in a trauma-related field.
• Committed to improving outcomes.
What We Offer
• Supportive team environment.
• Training and development opportunities.
• Opportunity to shape a borough-wide service.
• Regular supervision and wellbeing support.
Equality, Diversity, Inclusion & Safeguarding
We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds, particularly those with lived experience. We are also committed to safeguarding children, young people, and vulnerable adults. This role requires an enhanced DBS check and adherence to safeguarding policies.
No
The client requests no contact from agencies or media sales.
Head of Belonging and Support
Create Connection, Belonging and Opportunity for Students.
At the heart of every great student experience is a sense of belonging - and we're looking for a leader who can help create it.
This is an exciting opportunity to shape how students connect, participate and access support across Exeter Students' Guild As our Head of Belonging and Support, you will lead the systems, services and communities that help students build confidence, develop relationships and make the most of their university experience. You'll oversee student-led activity, communities, volunteering and independent advice services, ensuring they are accessible, inclusive and designed around student needs. As a member of the Senior Leadership Team, you'll play a pivotal role in creating opportunities for all students to engage, thrive and progress into leadership. If you're a strategic leader who is passionate about inclusion, empowerment and creating meaningful student experiences, we'd love to hear from you.
The Role
Role: Head of Belonging and Support
Hours: 35 hours per week (worked flexibly)
Salary: Grade E £52,055.01 - £55,225.18
Contract: Full Time Fixed Term for 2 years
Location: Exeter/Hybrid
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
To view the role profile and to find out more about us and how we support our students LOVE Exeter, please visit our website.
For general enquiries, please contact us using the details located on our webiste.
How to Apply?
NOTE: To apply for this position, you will need to submit your application via our recruitment portal located on our website.
Application Timeline
Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
Please note:
A message from your new Manager, Alison Chambers, Chief Executive
At the Guild, we know that belonging doesn't happen by accident. It takes intentional design, inclusive communities and effective support systems to help students feel that they have a place where they can be themselves and succeed.
As Head of Belonging and Support, you'll lead that work at a strategic level, shaping how students connect, participate and access support throughout their time at Exeter. You'll join a talented and ambitious team that cares deeply about students and isn't afraid to think differently. If you're a collaborative leader who enjoys creating opportunities for others and turning big ideas into meaningful impact, I would love to hear from you!If you would like an informal chat about this role please get in touch.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity to join Sovereign Network Group (SNG) as Finance Compliance Manager in our Rent Setting team. Based from our office in Wembley, you'll combine office and home working in line with our hybrid approach, with occasional travel to other sites as required.
The Role
Reporting to our Head of Rent Setting and Administration, you'll lead a specialist team responsible for ensuring full compliance with rent and service charge legislation, regulatory standards (including the rent standard and the leasehold and freehold reform act 2024), and internal policies across SNG's housing portfolio.
You'll be responsible for overseeing the accurate setting, reviewing and communication of rents and service charges, ensuring transparency, affordability and regulatory compliance, while supporting financial viability.
Key responsibilities include:
Ensuring compliance with national rent policy frameworks (EG Rent Standard 2020, RSH requirements) and relevant legislation (Housing Act 1985, Welfare Reform etc)
Owning the governance of rent and service charge policies, procedures and controls, ensuring they compliance and alignment to any changes in government regulations, as well as being clearly communicated and embedded in operational practice
Overseeing the annual rent and service charge setting and annual service charge actuals processes, including reviewing rent and service charge calculations, collating final rent and service charge data and updating systems with new charges.
Working with teams across Localities, Specialist Housing, Asset Management and Procurement to ensure accurate and timely setting of service charges and rent for both new and existing schemes and tenants
Identifying and managing rent and service charge compliance risks, ensuring material errors, regulatory breaches, or weak controls are escalated appropriately, remediation plans are delivered, lessons are learned and repeat failures are prevented
Owning the fair rent compliance framework, ensuring all fair rent accounts are maintained and updated, re-registrations are managed to schedule, successions are correctly monitored and recorded, and fair rent properties being re-let are promptly reclassified and charged in line with the Rent Standard and internal policies
Managing the Finance compliance team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
What we're looking for
You'll be a Qualified Accountant (ACA, CIMA, ACCA) or Qualified by Experience, with strong knowledge of rent setting and service charge processes within social housing. You'll also need:
In depth knowledge of UK rent legislation, regulatory frameworks and service charge principles affecting social housing (E.g. Rent Standard, Leasehold and Freehold Reform Act 2024)
To be an experienced leader, skilled in developing high-performing teams and consistently maintaining high operational standards
Ability to take ownership and work independently whilst meeting tight organisational deadlines
Strong stakeholder management and communication skills, demonstrating collaborative, cross-functional working relationships, including experience liaising with external stakeholders, e.g. auditors
Demonstrable experience with solving data quality issues and improving processes, including delivering key change initiatives in an organisation
Experience with NEC/Active H housing management systems, Workday or similar finance and housing management systems is desirable
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Manager – Merseyside
Reporting To: Head of Volunteering
Salary Range: £27,500
Contract Type: Permanent
Location: Unit A/B Academy Business Park, Lees Road, Liverpool, L33 7SA
Hours/Days per week: 35 hours per week, 8am – 4pm, Monday – Friday
Requirements: We can only employ applicants who currently have the right to work in the UK. This role requires a DBS check.
About Us
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Person Specification
You will be excellent people manager, love working with a wide variety of people and be able to quickly build deep and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.
Duties and Responsibilities
•Responsible for the end-to-end volunteer experience at the Merseyside Depot
•Recruit, induct, and support volunteers
•Handle individual volunteers’ queries and issues
•Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes
•Manage volunteer feedback and implement effective problem-solving techniques and strategies
•Develop and deliver volunteer recruitment campaigns
•Support volunteer events for recruitment and recognition
•Lead the implementation of volunteer-related policies and continuous improvement initiatives locally
•Support other teams across the organisation to develop skillsets to better support volunteers across the organisation
•Act as a local ambassador for the organisation
Essential Criteria
•Robust management skills within a fast-paced environment
•Excellent verbal and written communicator at all levels
•Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects
•Good computer skills including the ability to use Office365 and learn new systems quickly
•Experience of working with volunteers and/or volunteering
•Great interpersonal, networking, and facilitation skills
•Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment
•Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes
•Ability to organise and facilitate events and activities for volunteers
•Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports
•Proven track record in improving and embedding processes and procedures.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you do a job where you change lives?
Do you feel fulfilled when you have lifted others' spirits?
Do you have professional or personal experience taking care of those with dementia?
We are looking for a committed individual with a heart for the care of older people and a keenness to deliver our The Way We Care Programme which encompasses our approach to the care of our residents.
We have a fantastic new job opportunity at Emmaus House, where Wellbeing & Dementia Lead will oversee the building of relationships between staff and those we care for - prioritising a family model of care throughout the home.
This role is perfect for an upbeat and enthusiastic person who is interested in engaging with our older residents and staff to promote The Way We Care. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI.
Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Emmaus House is a charming care home situated in North Yorkshire that provides 22 residential care places, all with en-suite facilities.
Responsibilities:
About you:
The Way We Care:
The Way We Care is the Pilgrims’ Friend Society approach to ensuring that older people have all that they need to flourish in their later years, especially as their physical needs increase. Every part of what The Way We Care looks like in the daily lives of our care homes is rooted in how the Bible tells us to treat and support others around us. There are eight foundational principles to The Way We Care:
We are committed to seeing the whole person – the history, the experiences, the joys and the sorrows of life, and to knowing who the important people are who make up the bundle of each person’s living.
Hours:
A Part-time contract(approximately 21 hours over 5 days a week).
Benefits:
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives.
Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard.
The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.
Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work.
If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.
Thank you for your interest in working at CLAPA.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Job Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.



The client requests no contact from agencies or media sales.
Are you a relationship builder and networker looking to use your skills to make a big impact on the lives of babies and children with life- shortening and life-threatening conditions and their families?
Charity People are delighted to be partnering again with Zoe's Place in their search for the next Corporate Fundraiser in their Middlesbrough hospice. This is a pivotal moment in the hospice's growth, and they are looking for someone who is naturally outgoing, personable and results-focused to support them to grow their corporate pipeline in order to continue their important work.
Salary: £28,500 - £30,000 per annum
Contract: Permanent, 35 hours per week
Location: Zoe's Place Baby Hospice, Middlesbrough with ability to work from home one day a week after 6 months in the role
Benefits: 5% employer pension contribution, 27 days of annual leave, plus bank holidays and closure between Christmas and New Year, free parking onsite, and professional L&D opportunities
Zoe's Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.
About the role
As our Corporate Fundraiser, you'll support the delivery of Zoe's Place overall income generation strategy, by developing a portfolio of corporate supporters at Zoe's Place Middlesbrough to deliver long term sustainable income growth.
You'll do this through providing excellent stewardship to newly established corporate relationships and identifying opportunities to grow current partnerships. This role is all about opening doors and generating new opportunities for support. You'll support the delivery of events on behalf of the hospice for both existing and potential relationships, and you'll also represent the hospice in external networking events, delivering presentations, and clearly communicating the hospice's case for support.
About you
This role would suit a natural relationship builder and networking superstar.
You'll bring:
Most importantly, you'll be someone who combines ambition with compassion, and who is excited by the opportunity to help ensure the future of an organisation that means so much to the families it supports.
If you're someone who understands that every conversation can potentially lead somewhere and are motivated to make a real difference to children and families every single day, we'd love to hear from you.
To apply:
All you need to do is send a copy of your CV or draft profile over to Gabi Smith as the first step. From there, we'll be in touch with full application details if you meet our initial assessment of the skills and experience required.
Deadline: 9am on Monday 24th August
Interview: In person at the Middlesbrough hospice either week commencing 31st August or 7th September.
Please let us know if you have any issues with interview dates above as we understand that it's peak summer holiday time and we don't want this to impact your being able to apply.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
Reporting to the Head of Operations, you will be responsible for the day-to-day financial administration of the Trust, ensuring accurate financial records, timely processing of income and expenditure, budget planning and development, monitoring, and compliance with charity accounting requirements.
You will work closely with the Head of Operations, Trustees and external advisers, supporting financial planning, audit requirements, and governance. The role also includes providing Clerk support to the Board of Trustees, including attending up to four evening meetings each year.
This is an ideal opportunity for someone who enjoys working in a varied finance role within a small organisation where they can make a genuine contribution and see the impact of their work.
Why Join Us?
At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued and genuinely makes a difference. You’ll have the opportunity to influence how our finance function develops while supporting a charity that has served older people in Guiseley for generations.
What We Offer
· 25 days annual leave, increasing to 30 days with service (pro rata)
· Additional day off on your birthday
· Healthcare benefits
· Pension scheme
· Enhanced occupational sick pay.
· Free on-site parking
· Flexible working arrangements
· Training, professional development and support towards relevant qualifications considered.
· Opportunity to work in a friendly, supportive team with real autonomy.
Most importantly, you’ll have the opportunity to play a key role in ensuring the long-term financial sustainability of the Trust, helping us continue to provide safe, high-quality homes and services for older people within our community.
CV and Covering letter or supporting Statement no more than 2 sides of A4
Salary £30,000 per annum (pro rata £12,000 for part-time)
Hours of work 15 hours a week (2 days), not including breaks
Base Chase Farm Hospital, 127 The Ridgeway, Enfield EN2 8JL
The role
The CF Therapist will report to the Senior CTS Therapist (CF & NM & Finchley).
The purpose of the role is to provide adaptive therapeutic massage to patients under referral from clinical teams, at the Chase Farm site within step-down, rehabilitation and chemotherapy infusion suite settings, supporting patients' comfort, relaxation, and well-being during recovery.
Key objectives and responsibilities of the post are:
· Provide gentle adaptive therapeutic touch to support relaxation and well-being
· Set the highest possible standards of care, respecting cultural preferences, touch, and privacy
· To ensure robust clinical pathways, assessments and review processes are followed, maintaining appropriate clinical records/document sessions as per policy
· Demonstrate safe delivery of best clinical practice
· Contribute to the development of evidence-based practice and be involved with research and case studies, where appropriate
· Assist senior CTS therapist NM & CF (Finchley) in the induction and mentoring of volunteers.
· Strict adhered to infection prevention
· Protocols the immediate escalation of adverse reactions
· Liaise closely with the nursing and medical team
· Be aware of current developments within complementary therapy
· Ensure sensitive information is managed in accordance with GDPR, Safeguarding and confidentiality policies and guidance
· Always maintain confidentiality, which includes patients, relatives, staff and volunteers
· Monitor and maintain the complementary therapy stock and ensure oils and equipment are stored safely and correctly
The team
Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central social rights and benefits team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: This is an open, rolling campaign
Interview date: week commencing 17 August 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
· 25 days of paid holiday, plus a three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days' leave after five completed years of continuous employment (all leave is pro rata for part-time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Guided meditation
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Fundraising Coordinator
Remote role, with regular travel across Cheshire
£24,000 to £32,000 per annum FTE
3-month fixed-term contract, possibly longer
Part time and full-time hours considered (minimum 3 days per week)
Interviews: 13th or 18th August
Start date: ASAP, August 2026
Charity People are proud to be working with a charity in Cheshire to find them an experienced fundraiser to help strengthen and develop their community and corporate fundraising activity during an exciting period of development.
There is a significant opportunity to build on strong community goodwill, excellent supporter stewardship, and a growing appetite for fundraising across the organisation. The successful candidate will play a key role in maintaining momentum, developing new relationships, and ensuring opportunities are maximised.
Reporting to the Head of Fundraising, this position will take ownership of community and corporate fundraising activity, helping to grow support across Cheshire and the wider Northwest. You will be working in a very supportive, flexible, and positive environment with an experienced leadership team that understands both the rewards and challenges of fundraising. There is a genuine commitment to investing in fundraising and developing sustainable income streams for the future of the charity.
Key responsibilities:
You will bring:
This is a predominantly remote role, with flexibility around where and how your work is carried out. To be considered for this role, you must be willing to spend regular time across Cheshire building relationships and attending meetings, typically equating to around one day per week, although this will largely be driven by individual diary commitments and fundraising activity. There is parking on site and paid milage for travel across the region.
This role is perfect for someone who enjoys building relationships, spotting opportunities, and creating momentum where there is huge potential for growth. This is a wonderful fundraising opportunity and there is scope for this role to progress past three months. If you are keen to learn more, please send your CV across asap, interviews are being arranged asap.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.