Office support jobs in Westminster, greater london

Title: Head of Operations

Responsible to: CEO

Hours: 35 hours per week

Salary: £45,000 - £48,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: Enhanced DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.

The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.

In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.

This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
• Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
• Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
• Oversee training and development needs and budgets.
• Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
• Create a positive working environment in which equity and diversity are promoted and staff can do their best.

Project management

• Project-manage the further development of new advice and active ageing services in Haringey borough.
• Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
• Contribute to the organisation and running of regular community and fundraising events.
• Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
• Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.

Quality and service delivery

• Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
• Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
• Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
• Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
• Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
• Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.

Operational leadership

• Advise the CEO on all staffing and service-delivery issues.
• Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
• Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
• Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
• Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.

These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

Note about the Recruitment Process:

Candidates will be expected to attend an in-person Assessment Day on Tuesday 1st September as the next stage of the recruitment process for this role. 

• The Assessment Day is an opportunity for you to get a sense of the organisation and show your facilitation skills.
• You will deliver an engaging 20 minute facilitation task tailored to 12-16 year olds
• The Assessment Day will take place at our London Head Offices at 200a Pentonville Road, London, N1 9JP.

Main Purpose of the Role

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in London and/or Manchester as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.

Main Duties and Responsibilities

We are looking for Programme facilitators based in London or Manchester/North west England

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.

·  London-based Programme Facilitators may occasionally be required to deliver sessions in Manchester, while Manchester-based Programme Facilitators may also be asked to facilitate in London and in addition, will be expected to attend occasional whole-organisation meetings at the London office.

Finance Manager
Circa £60,000 FTE
Part-Time (4 Days per Week)
Hybrid Working, 40% of time in the office over a month
Central London

Our client is a highly respected membership and representative organisation operating within the UK financial services sector. Working closely with regulators, government bodies, industry stakeholders and member organisations, they play a significant role in supporting and influencing the development of the sector.
Due to continued growth and development, they are seeking an experienced and commercially minded Finance Manager to provide financial leadership, reporting, planning and business partnering support across the organisation. This is a varied and influential role that will support strategic decision-making while ensuring strong financial governance, controls and operational effectiveness.
This opportunity would suit a finance professional who enjoys working closely with stakeholders, providing insightful analysis and helping shape organisational performance within a collaborative and purpose-driven environment.

Key Responsibilities

• Lead the production of monthly management accounts, ensuring accurate, timely and insightful financial reporting.
• Manage budgeting, forecasting and financial planning processes across the organisation.
• Prepare year-end accounts, support statutory reporting requirements and coordinate external audit activities.
• Provide business partnering support to budget holders and senior managers.
• Maintain robust financial controls, policies and procedures.
• Line manage and support a Finance Manager.
• Drive continuous improvement across finance systems, reporting and processes.

Who Are We Looking For?

• Part or fully qualified accountant (ACA, ACCA, CIMA or equivalent).
• Significant experience in management accounting, budgeting, forecasting and financial reporting.
• Experience preparing statutory accounts and supporting external audits.
• Strong business partnering and stakeholder management skills.
• Advanced Excel and financial systems knowledge.
• Experience within a membership body, charity or not-for-profit environment would be advantageous.

Volunteer Programme Manager

Part-time, 3 days per week

Up to £40,000 (pro rata £24,000) + excellent benefits

Leatherhead, Surrey

About the role:

We are looking to appoint a Volunteer Programme Manager on a part-time basis to lead Rainbow Trust’s Volunteer Programme, playing a pivotal role in raising the profile of Rainbow Trust and acting as an ambassador for the organisation.

Reporting to the Director of HR & Volunteering, the Volunteer Programme Manager will be responsible for developing and delivering Rainbow Trust’s volunteer strategy in line with wider organisational objectives, taking the lead on strategic volunteer projects and embedding volunteering across our services.

Working closely with all our internal departments and external volunteer networks, and line managing the Volunteer Coordinator, the post holder will lead volunteer engagement activities, manage the volunteering budget and policy, and support volunteer recruitment, training, support, engagement and retention.

What we’re looking for: 

• A clear and creative communication style – you have strong interpersonal skills, develop effective working relationships with a wide range of people, and inspire motivated team working
• Poised, enthusiastic and outgoing – you have a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and engaging the commitment of others.
• A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up and are quick to learn and adapt.
• An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions
• Professional experience of working in a volunteer management capacity – with experience of developing policy and implementing strategic projects.

What we offer:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to being a great place to work. You will benefit from:

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• A pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible core working hours to balance home and working life.
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and a Covering letter highlighting why your application should be considered above others and clearly stating how you meet the essential criteria of the role, to us via the link.

For a full job description and person specification visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington

£40,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Operational
* Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting.
* Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate.
* Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date.
* Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data.
* Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting.
* Assist in the preparation of asset performance information, stock condition analysis and investment recommendations.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Proactive, motivated and eager to learn.
* Customer-focused and willing to take initiative when challenges arise.
* Strong organisational skills with excellent attention to detail.
* Able to manage competing priorities and work to agreed deadlines.

What you'll bring:

Essential:
* Evidence of project management, construction, property or related experience.
* Understanding of the Decent Homes Standard and residential property maintenance requirements.
* Experience of working with asset management systems, databases or property records.
* Ability to build effective relationships with internal and external stakeholders.
* Strong organisational skills, attention to detail and ability to manage competing priorities.

Desirable:
* Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline.
* Experience of working in housing, care and support, or property environments.
* Experience of working with schedules of rates, specifications or tender documentation.
* Understanding of landlord compliance, repairs, maintenance and asset management principles.
* Understanding of stock condition data, lifecycle planning and planned investment programmes.
* Experience of using Asprey or a similar asset management system.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see ful Job description on our website

We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable! 

The Events & Customer Service Duty Manager is responsible for leading the delivery of an exceptional customer experience across Enable's venues, ensuring the smooth and effective operational delivery of events and day-to-day activities. The role will champion customer service excellence, leading front-of-house operations and ensuring every visitor receives a professional, welcoming and consistently high-quality experience.

 The role will lead front-of-house teams, coordinate operational activity, resolve customer issues and ensure that all customers, visitors, clients and stakeholders receive a consistently high standard of service.

Working as part of the operational management team, the Events & Customer Service Duty Manager will take responsibility for the successful delivery of events and venue operations on a day-to-day basis. The role will provide an opportunity to develop the customer experience and operational management.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Facilities & Operations Manager

Based: Wandsworth 

Salary: £32,000 per annum

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Office, Rota Based

DBS: Enhanced

Role Overview: 

The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

Main Duties/Responsibilities:  

Customer Experience

• Deliver a consistently high standard of customer service across all customer touchpoints
• Act as a visible and approachable presence for customers, clients and visitors
• Proactively identify opportunities to improve the customer experience
• Respond to customer queries, feedback and complaints in a professional and timely manner
• Resolve issues effectively, escalating matters where appropriate
• Ensure customer feedback is captured and used to support service improvements
• Promote a positive, welcoming and inclusive environment for all customers and visitors

Event and Operational Delivery

• Take operational responsibility for the smooth delivery of events and activities during duty manager shifts, including build, live and break
• Ensure all operational areas are prepared and ready for customers and event attendees.
• Monitor customer flow, queues, facilities and overall customer experience
• Respond quickly and effectively to operational issues and unexpected situations
• Ensure agreed event plans, procedures and customer service standards are delivered
• Work closely with event organisers, contractors, suppliers and internal teams to support successful event delivery.
• Produce high-quality End of Day Reports, identifying trends, lessons learned and opportunities to improve operational process and the customer experience, making recommendations to management to support continuous improvement
• Carry out pre-event venue readiness inspections to ensure all customer-facing areas, equipment and facilities are presented to the highest standard prior to opening
• Ensure venues are reinstated to operational standards following each event, identifying any maintenance, cleaning or operational issues requiring follow up

Team Support

• Lead, motivate and support customer service and front-of-house teams during events and daily operations.
• Provide clear briefings and ensure staff understand their roles and responsibilities
• Monitor team performance and provide coaching and feedback
• Support the induction and training of new team members
• Promote a positive team culture focused on excellent customer service
• Address poor performance or conduct issues in line with company procedures, escalating where necessary.
• Develop, implement and maintain consistent customer service standards across all venues, events and front-of-house operations
• Lead and follow through on receiving customer feedback 
• Support commercial objectives through strong customer engagement and insight
• Lead by example, demonstrating professional and exceptional customer service standards at all times
• Foster a collaborative working environment, encouraging effective communication and teamwork across operational departments

Health, Safety & Compliance

• Ensure the event operates in accordance with relevant health and safety procedures
• Respond appropriately to incidents, emergencies and safeguarding concerns
• Complete and maintain accurate operational and incident records
• Ensure staff follow relevant policies, procedures and risk assessments
• Support the safe evacuation, invacuation, lockdown and other emergency procedures where required
• Report any hazards, incidents or operational concerns to the appropriate manager

Communication and Administration

• Maintain effective communication with colleagues, managers, customers and stakeholders
• Complete shift handovers and operational reports
• Record customer feedback, incidents and service issues accurately
• Support the monitoring of customer service performance and operational standards
• Contribute to team meetings, service reviews and continuous improvement activity

Skills and Experience:  

Essential

• Experience working in a customer-facing operational environment
• Experience delivering a high standard of customer service
• Experience supervising, leading or supporting a team
• Excellent communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Strong problem-solving and decision-making skills
• Ability to work flexibly, including evenings, weekends and event days
• Good organisational and administrative skills
• Full UK driving License

Desirable

• Experience working in events, hospitality or similar operational environment
• Experience handling customer complaints and challenging situations
• Experience working in a busy venue or high-volume customer environment
• Experience supporting staff training and development
• Experience with customer feedback systems or performance monitoring

Key Competencies

• Customer-focused
• Operationally effective
• A confident communicator
• Calm under pressure
• Solution-focused
• A positive team leader
• Organised and proactive

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Help build the operational foundations of a pioneering national nature-based mental-health service for young people.

We are looking for an experienced, highly organised Operations Lead to turn an ambitious pilot into a scalable national membership model.

Salary: £40,000–£45,000 per annum, depending on experience
Hours: 37.5 hours per week; applications for a four-day week (30 hours / 0.8 FTE) are also welcome
Contract: 18-month fixed term, with the intention to extend or become permanent subject to delivery and funding
Location: Hybrid, with regular work with the Dose of Nature team and travel to member organisations across the UK

Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.

We are establishing a Young Person Memberships service for young people and young adults under 25. Through this model, trusted youth, community, education and clinical organisations will be trained and supported to deliver the Dose of Nature programme in the places and services young people already know.

The first phase is an 18-month pilot with approximately four to six member organisations. It will test, refine and validate a model that can be scaled nationally.

About the role

As Young People’s Memberships Operations Lead, you will establish and manage the operational infrastructure needed to make this new service work.

You will manage the end-to-end journey for member organisations: from initial engagement and readiness assessment, through onboarding, training and implementation, to active delivery, reporting, learning and renewal.

Working closely with the Young Person Memberships Service Lead, you will coordinate the systems, information, people and processes that enable safe, effective delivery. You will be the principal day-to-day contact for member Lead Coordinators, ensuring that actions, milestones, documentation, meetings and reporting are followed through.

You will develop practical systems and workflows; coordinate training, supervision and partner meetings; maintain delivery trackers, risk and incident logs; support governance and quality assurance; and produce clear programme reporting for senior leaders, trustees, funders and partners.

This is a hands-on service-building role for someone who enjoys creating order from complexity, building trusted partner relationships and turning plans into action.

About you

You will bring significant experience in operations, programme management, service delivery or partnership coordination. You will have experience coordinating a complex programme across multiple organisations or delivery sites, and of developing practical systems, processes and workflows.

You will be confident managing partner relationships, maintaining action plans and risk logs, gathering and reporting data, and coordinating meetings, training or workshops. You will be highly organised, proactive and calm under pressure, with the judgement to know when to resolve an issue and when to escalate it.

Experience in mental health, young people’s services, health, education, charities or community organisations would be valuable, as would experience of NHS or VCSE partnerships, quality assurance, grant-funded programmes or multi-site delivery.

We welcome candidates who are motivated by improving young people’s mental health and interested in the role of nature, relationships and community in recovery.

Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, satisfactory references, eligibility to work in the UK and required safeguarding checks.

Please download the full Job Description and Person Specification before applying.

Head of Governance & Company Secretary (Part-Time)

London (Hybrid – 1-2 days in the office)
3 days per week | 3 Month Contract | £250-£300 per day (Via Umbrella Company)
Start: ASAP

Are you an experienced governance professional with a strong charity background? We're working with a respected UK charity to recruit an experienced Head of Governance & Company Secretary to provide strategic governance leadership and ensure the organisation continues to meet the highest standards of compliance and best practice.

This is an excellent opportunity to join a purpose-driven organisation on a flexible, part-time basis, with the potential for the role to become permanent.

The Role

Reporting to the senior leadership team, you'll lead the organisation's governance function, providing expert advice to Trustees, the CEO and Executive Leadership Team. You'll ensure effective board operations, maintain compliance with charity and company law, and support the ongoing development of governance frameworks and risk management.

Key responsibilities include:

• Acting as Company Secretary and advising on governance best practice.

• Supporting Trustee meetings, including agenda planning, board papers and minute taking.

• Ensuring compliance with the Charity Commission, Companies House and relevant UK charity regulations.

• Maintaining statutory records and governance policies.

• Managing and developing the organisation's governance framework and risk register.

• Providing governance and project support to the CEO and Executive Leadership Team.

• Supporting board development, trustee induction and governance improvements.

• Monitoring legislative and regulatory changes, ensuring the organisation remains compliant.

Essential Experience

We're looking for someone who brings:

• Proven Company Secretary and governance experience within the charity sector.

• Strong knowledge of Charity Commission requirements, charity law and governance frameworks.

• Experience supporting Boards of Trustees and senior leadership teams.

• Excellent organisational skills with the ability to manage multiple priorities.

• Strong communication skills and the confidence to advise senior stakeholders.

• Experience of risk management and governance policy development.

• High levels of integrity, discretion and attention to detail.

What's on Offer

• £250-£300 per day (Via Umbrella company).

• Part-time opportunity (3 days per week).

• Hybrid working with 1-2 days per week in the London office.

• Initial 3-6 month contract with the potential to become permanent.

• Immediate start available.

• Opportunity to make a meaningful impact within a well-respected charity.

If you're an experienced governance professional with charity sector expertise and are available to start at short notice, we'd love to hear from you. Apply today for immediate consideration.

Please ensure that as much of the above essential experience is clearly reflected in your CV where possible and email to  ASAP

Job Title:Digital Marketing Executive

Salary:£35,000 per annum

Contract:Permanent

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:Full-time (35 hours per week)

Reporting to:Head of Digital Marketing

Every day, Premier, Europe’s largest Christian Media organisation, reaches people through e-mail, websites, podcasts, audio, news, fundraising and digital content that supports faith, discipleship and renewal. 

The Digital Marketing Executive role is central to making sure that activity is delivered accurately, efficiently and on time.

Role Overview

The Digital Marketing Executive is responsible for the operational delivery and co-ordination of Premier’s digital marketing activity. Working closely with the Head of Digital Marketing, you will help ensure campaigns, digital fundraising activity, commercial advertising, outbound e-mails and website pop-ups are planned, booked and delivered to a high standard.

This role is ideal for someone who is highly organised, detail-focused and confident managing multiple priorities. You will work across Premier’s Digital, Commercial, Marketing, Fundraising and Content teams, helping to turn plans into well-executed campaigns that serve our audiences and support our mission.

Key responsibilities will include:

• Campaign Operations and Delivery – Coordinating and delivering digital marketing campaigns across e-mail, website, display, audio and other digital channels, ensuring activity is accurate, timely and effective.
• Advertising and Commercial Coordination – Managing digital advertising bookings, scheduling and delivery across Premier’s platforms, and acting as a key operational link between the Digital and Commercial teams.
• E-mail and On-site Communications – Overseeing outbound e-mails, website pop-ups, overlays, banners and calls to action, making sure they are well scheduled, tested and aligned with wider priorities.
• Workflow and Team Coordination – Maintaining clear processes, coordinating assets and approvals, supporting the Digital Marketing Assistant, and helping teams work smoothly together.

We are looking for someone with:

• Proven experience in a digital marketing operations or campaign delivery role
• Hands-on experience building and delivering e-mail marketing campaigns
• Experience coordinating digital advertising, campaign schedules or inventory
• Strong organisational and project coordination skills, with the ability to manage multiple campaigns and deadlines simultaneously
• The ability to interpret briefs and turn them into practical delivery plans
• Excellent written communication and proofreading skills, with a high level of accuracy and attention to detail
• Strong interpersonal skills, with the ability to build effective relationships across teams and support a junior colleague
• An analytical approach, confidence using campaign data, and a calm, proactive, solutions-focused attitude under pressure
• A personal Christian faith, a good understanding of the Christian community, and a commitment to Premier’s mission to help people encounter God through media

Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith

Ready to make a lasting Impact? Apply now!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

•All applications need to be completed online using our recruitment system (linked from our adverts). 

•You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Are you interested in improving the lives of people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!

We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners.

This is an exciting new role to deliver policy change and enhance the rights of people with a learning disability. At a key time to influence health reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of people with a learning disability and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers. 

This is a 4-day a week position (30 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.

You will: 

You will bring to this role:

If you're passionate about driving meaningful change for people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. Applications close on Tuesday 1st September, 2026. Interviews are scheduled to take place via Microsoft Teams during the week commencing 7th September 2026.

• Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
• Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
• Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the health needs and experiences of people with a learning disability and their families.
• Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
• Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
• Identify and analyse relevant research to develop evidence-based policy recommendations.
• Experience of working on health policy issues.
• Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
• Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
• The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
•  Experience analysing evidence to develop recommendations.
• Knowledge of the health issues facing people with a learning disability, as well as the health and wider parliamentary system. 
• Passion about making the world a better place for people with a learning disability. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. 

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. 

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! 

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. 

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. 

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. 

Belonging at Mencap is for everyone, every day, everywhere. 

· Everyone is expected to treat people well and make Mencap an inclusive organisation. 

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes 

· Everywhere people will feel respected, valued, and safe to be themselves. 

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. 

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for. 

Every child deserves something wonderful to look forward to. At The Dream Factory, we create life-changing dreams for children and young adults aged 3–25 with life-limiting or life-threatening conditions, severe disabilities and serious illnesses. We are looking for an experienced, ambitious and relationship-focused Fundraising Manager to help grow our income, strengthen supporter relationships and ensure we can continue making dreams come true for even more families.

Strategic Partnerships Manager

Location: London

Salary: Up to £45,000 per annum

Vacancy Type: Permanent, Full Time (37 hours per week)

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Job Description

As Strategic Partnerships Manager, you will help shape Catch22's future growth by building influential relationships with commissioners, funders and strategic partners. You will lead our approach to stakeholder engagement, ensuring market intelligence, trusted relationships and early opportunity insight are translated into sustainable growth opportunities.

Working closely with senior leaders, you will raise Catch22's profile across key markets, influence future services and funding opportunities, and play a pivotal role in securing the partnerships that enable us to deliver lasting impact for people and communities.

Your key responsibilities will include:

• Developing and delivering a structured, agile stakeholder engagement strategy and delivery plan for Catch22.
• Overseeing Catch22's commissioner and funder engagement activity, coordinating and influencing engagement across senior colleagues to ensure activity is strategic, aligned and supports sustainable growth.
• Building and managing senior relationships across local government, strategic authorities, trusts, foundations and lottery funders, creating opportunities to understand, anticipate and respond to future commissioning and funding priorities.
• Leading Catch22's place-based engagement approach, coordinating local engagement activity and strengthening relationships across priority markets and emerging devolved structures.
• Generating and sharing commissioner, funder and market intelligence, acting as a trusted advisor to operational and business development leaders and informing growth priorities, service development and pipeline decisions.
• Owning and continuously improving stakeholder engagement processes, systems and reporting, effectively using data and technology, while ensuring effective governance, compliance and risk management.

Qualifications

We are looking for a credible and thoughtful relationship-builder who earns trust, navigates complexity with sound judgement and responds confidently and pragmatically to emerging opportunities and challenges.

You will bring to the role:

· A strong track record of building influential relationships with commissioners, funders, government departments, trusts, foundations, strategic partners and other senior stakeholders.

· Experience developing and delivering stakeholder engagement strategies that have supported organisational growth and strengthened market position.

· Exceptional influencing, negotiation and relationship-building skills, with credibility at executive, political and system-leader level, and experience aligning senior colleagues around a strategic approach to stakeholder engagement.

· Strong understanding of public sector commissioning, procurement and grant funding, including local government, integrated care systems and the evolving devolution landscape.

· Excellent communication and presentation skills, able to influence diverse audiences and translate complex information into clear, compelling messages.

· Experience of stakeholder mapping, engagement planning and measuring relationship effectiveness.

· Digitally confident and data-driven, with experience using CRM systems and market intelligence tools to inform decision-making.

· Willingness to travel nationally, as required.

Additional Information

Flexibility: Fully remote role (UK based), or with access to our central London office
Application Deadline:  Wednesday 26th August 2026
Interviews: Thursday 10th and Friday 11th September

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply. 

Terms and Conditions
Job title: Link Worker (Prison)
Reports to: Service Manager (Prison)
Direct reports: N/A
Start date: TBC – subject to successful MOJ prison vetting
Salary: £27,183 per annum
Working hours: Full time – 35 hours per week
Contract: Permanent
Location: HMP Bronzefield, HMP Downview, and HMP Send

Job Purpose
The primary purpose of this role is to work with women in custody, including on remand, preparing 
them for, and connecting them with vital community support services on, release.

Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy support both in prison and the community, 
to women on remand in HMP Bronzefield, HMP Downview, and HMP Send.
2. Development and maintenance of professional relations in prison and the community.
3. Ensure clear, timely and effective communication and record keeping.
4. Proactively seek to develop your personal and professional practice and contribute to wider 
organisational development.
5. Contribute to building a feminist leadership culture and positive working environment for 
Women in Prison.

For the full job description, please see the Recruitment Pack

Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE

The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background. 
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.

For a full job description for this role please visit our website. 

To apply please send a CV and covering letter saying why you are right the person for the job 

Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.