91 Operation manager jobs in Birmingham, West Midlands

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an enthusiastic and motivated individual to join our team as Project Coordinator to continue the delivery of our Workplaces project in partnership with West Yorkshire Combined Authority.

You will be responsible for ensuring the project achieves its behaviour change aims, as agreed by the funder. This includes but is not limited to recruiting workplaces onto the project, organising the distribution of resources and supporting project audiences in the implementation of walking interventions.

You will be required to make in-person visits across West Yorkshire, so must be situated in a position to travel within the region, ideally using public transport where possible.

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role. 

Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.

Closing date: 04/10/2026 (Midnight)

Interviews: 16/10/26

National Trust
Director of People
Salary: £140,000 per annum
Closing Date: Monday 5th October 2026
Location: Flexible, with regular travel across the UK - including to our Swindon and London offices

At the National Trust, we care for nature, beauty and history for everyone, for ever. As we embark on the next phase of our 2035 strategy, we’re seeking a Director of People who will help build the leadership, culture, capability and organisational effectiveness needed to deliver lasting impact for people and nature across England, Wales and Northern Ireland.

Behind our purpose sits one of the UK's largest and most complex people-led organisations, bringing together more than 14,000 staff and 45,000 volunteers who care for and champion our extraordinary places. The Director of People will join our Executive team and play a pivotal role in shaping the future of our organisation, influencing organisational strategy and leading the people agenda at the highest level. Working alongside Executive colleagues, you’ll ensure we have the culture, leadership, capability and workforce needed to deliver our ambitions to restore nature, increase access to nature, beauty and history and inspire more people to care and take action for generations to come.

As Director of People, you will lead a broad portfolio spanning People Services, People Partnering and Development, People Engagement and Volunteering, Business Services and Legal Services. You will play a critical role in shaping organisational culture, supporting strategic decision-making and ensuring that our staff and volunteers can contribute with confidence, purpose and impact.

This is a role for a values-driven and influential leader who combines strategic vision with practical delivery, bringing people together to navigate complexity, embrace change and build an organisation that is inclusive, resilient and ready for the future.

We welcome applications from candidates who have gained the following experience through a range of sectors, disciplines and career paths, and who can bring diverse perspectives to this important leadership role.

• Executive or director-level leadership experience within a significant and complex organisation.
• Deep expertise across people strategy, organisational development, culture, workforce planning and employee relations.
• A track record of leading large-scale organisational change and transformation.
• Experience of influencing Boards, executive teams and senior stakeholders on strategic people matters.
• The ability to inspire, develop and lead high-performing teams through complexity and change.
• Strong commercial and organisational awareness, coupled with sound financial judgement.
• A genuine commitment to equality, diversity and inclusion, with experience of creating environments where people can thrive.
• An affinity with purpose-led organisations and a belief in the role people play in delivering meaningful societal impact.

The National Trust’s commitment is “For everyone, for ever.” Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access. 

There is flexibility regarding your contractual place of work. However, you will need to be able to travel regularly to our Swindon and London offices. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

To learn more about this opportunity, please visit our microsite, where you'll find the candidate pack, further information about the role and details of how to apply. Contact details for any additional queries can also be found there.

About The Music Works

The Music Works is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.

About the role

Despite holding significant commercially viable assets, The Music Works currently generates a very small proportion of its income through traded commercial activity. For the purposes of this engagement, commercial income means earned income from trading only, covering areas such as facility and Music Bus hire, training and consultancy, and similar fee-based services. 

We are looking for someone to do the essential scoping work, to rigorously assess what we have, what the market will bear, and what a realistic commercial development strategy looks like for an organisation of our size, mission and sector context. The output will directly inform our longer-term commercial development activity and provide the foundation for a potential future employed commercial role. 

We are asking someone with deep commercial development expertise to help us understand what is genuinely viable, set out a clear strategic plan, and leave us with the tools and confidence to execute it. 

The engagement will be considered successful when the final report gives the Board and Leadership Team sufficient evidence and clarity to decide which income streams to invest in, at what pace, and whether and when to create an employed commercial role to lead that work.

For the full scope of work and further details on how to express an interest please visit The Music Works website. 

As a Fundraising Officer with Islamic Help, you’ll play a vital role in securing funding for our humanitarian programmes, and supporting and improving the quality of life for the most vulnerable around the world.

 POSITION: Fundraising Officers: Birmingham, London, Bradford/the North

 SALARY: £28k - £33k dependent on experience

 DURATION: Permanent, Full Time (40 hours per week)

 WORKING HOURS: Variable (Core Office Hours are Mon-Fri 10am to 6pm. Due to the nature of the role, the successful candidate will be required to work flexible hours, including evenings and weekends, in line with business needs.

 REPORTING TO: Head of Fundraising

Deadline for applications: 6pm Wednesday 30th September 2026

THE COMPANY

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to support and empower disadvantaged communities in the UK and abroad. Some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.

As part of our continued commitment to improve community relationships, deliver events nationwide and generate income for our humanitarian programmes, we are expanding our fundraising teams across the country and are looking for fundraising officers in Birmingham, London and Bradford/the North. These are performance-based roles and postholders will be expected to meet financial and other related targets.

WHAT WE OFFER

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.

• Holiday entitlement of 30 days per financial year (includes bank holiday entitlement -due to the nature of the role, you may be required to work on bank holidays).
• Personal learning and development opportunities.
• Automatic enrolment into our workplace Pension Plan (option to opt out).
• Employee Assistance Programme for support with health & wellbeing, financial matters, and other personal support.
• Free office car park for staff (at our Birmingham HQ).

ABOUT THE ROLE

The Fundraising Officer/s will be responsible for planning, co-ordinating, and executing all fundraising activities and initiatives. The role requires the development and implementation of strategies to maximise donations and enhance donor relationships, in alignment with Islamic Help’s fundraising strategy.

This position involves engagement with individual donors, businesses, and community partners to secure financial support for Islamic Help’s life-saving projects. This is a great opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and is passionate about making a real difference.

As a Fundraising Officer, you’ll play a vital role in securing funding for our humanitarian programmes, and supporting and improving the quality of life for the most vulnerable around the world.

KEY RESPONSIBILITIES

• Plan, coordinate and deliver income-generating fundraising campaigns, appeals and community events in line with Islamic Help's fundraising strategy and organisational objectives.
• Generate income in line with agreed monthly and annual fundraising targets, taking ownership of individual fundraising performance and proactively identifying opportunities to maximise income.
• Build and maintain strong relationships with donors, fundraisers, businesses, mosques, community organisations and other stakeholders to secure financial support and develop long-term partnerships.
• Identify, develop and pursue new fundraising and partnership opportunities at local and regional levels.
• Recruit, support, brief, co-ordinate and motivate volunteers to assist with fundraising activities, community events and campaigns, ensuring they are appropriately supported and equipped to represent Islamic Help.
• Recruit, support and steward individual fundraisers, providing guidance, resources and ongoing engagement to help them maximise their fundraising potential.
• Manage and accurately record online and offline donations, pledges and fundraising activity, ensuring donor records are maintained appropriately and communications are timely, accurate and professional.
• Maintain accurate fundraising and donor records, ensuring relevant information is captured on Islamic Help's CRM and other internal systems.
• Monitor fundraising performance and provide regular updates and reports to the Head of Fundraising on income, activities, opportunities, challenges and outcomes.
• Represent Islamic Help professionally at fundraising events, community activities, meetings and other external engagements, acting as an ambassador for the organisation and its work.
• Support donor stewardship and engagement, ensuring supporters receive an appropriate and positive experience throughout their relationship with Islamic Help.
• Ensure fundraising activities are delivered in accordance with Islamic Help policies, safeguarding requirements and relevant fundraising regulations and legal standards.
• Attend and support fundraising events, collections and community activities, including occasional evenings and weekends where required.
• Work closely with the Head of Fundraising and collaborate with the wider fundraising, marketing, finance and operations teams to ensure the smooth and effective delivery of key campaigns and fundraising activities.

KEY ATTRIBUTES:

This job is for you if you:

• are results-driven and target-focused, with a strong motivation to achieve fundraising targets
• can show a proven and demonstrable track record of achieving fundraising goals or similar/related objectives, through either direct or transferrable experience
• are creative, enthusiastic and proactive, with a passion for fundraising and community engagement
• are an excellent communicator with strong inter-personal and relationship-building skills, and confident in engaging diverse audiences
• flexible and adaptable, with a willingness to work evenings, weekends and travel nationally
• have a full UK driving licence, as the role will require frequent travel locally and across the country.

Note: The Birmingham job/s will be office-based, while others will be hybrid/remote depending on the situation.

HOW TO APPLY

Deadline for applications: 6pm Wednesday 30th September 2026

We regret that only shortlisted candidates will be contacted for an interview.

You must have proof that you have the right to work in the UK.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.

Please note: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The advert therefore may close sooner than the deadline date.

Warwickshire Base

Warwickshire Base aims:

• To protect children and young people from exploitation
• To empower children and young people who are abused through exploitation, or vulnerable to such abuse, to develop strategies that will enable them to reduce harm, and to achieve their potential.
• To reduce the risk of vulnerable children and young people being abused through exploitation, through awareness raising activities with children, young people, parents and professionals working with children and young people.
• To work directly with children and young people who are abused through child exploitation.
• To support the work with parents/carers whose child/ young person is abused through exploitation or vulnerable to abuse.

 You will be required:

• Deliver best practice in CSE/CCE and keeping children safe.
• Provide person-centred 1:1 or group work support to children and young people who are victims of exploitation.
• Demonstrate a working knowledge of Barnardo's '4 A's model' and trauma-informed responses to abuse.
• Provide guidance to professionals to help and support children and families navigate the complex systems of social care and criminal justice.
• Work as part of a co-located specialist team, where appropriate supporting Police operations and maintaining robust information sharing pathways to inform multi-agency responses.
• Attend multi-agency operational meetings -working with local authorities and other statutory partners and contribute towards robust processes and plans to safeguard children.
• Work as part of the team to enable the voices of children who have experienced CSE/CCE to be heard throughout the sector to encourage and inform best practice.
• Enable the voices of parents and carers who are affected by exploitation to be heard to inform support services.

• Providing advocacy, support and strategies to help manage the impact of exploitation on the family unit and to better able support young people.
• Signpost and assist children and young people to access services that may best meet their needs.
• Work in partnership with local authority and other statutory and voluntary partners to support children and young people.
• Ensure cases are reviewed within the 12-week time frame from start of intervention to monitor progress and achievement.
• Attend Clinical Supervision to support service delivery and personal and professional development.
• Contribute towards the effective monitoring and evaluation of the service.
• You may also be required to support with the supervision of staff members.

Are you an accomplished finance executive looking to combine strategic financial leadership with meaningful climate impact?

We're seeking an exceptional Chief Financial Officer to join the executive team of a mission-driven international organisation working to accelerate the transition to a more sustainable, climate-resilient future. This is a rare opportunity to shape the financial future of a complex, multi-entity organisation as it evolves towards a more diversified and sustainable funding model.

As the organisation's senior finance leader, you will provide strategic oversight of finance while leading key enabling functions including funding operations and facilities. Working closely with the CEO, Board and Executive Leadership Team, you'll help drive organisational resilience, support informed decision-making and ensure robust governance across an international, remote-first environment.

We're looking for someone who can:

• Develop and deliver long-term financial strategy aligned to organisational growth, resilience and impact.
• Lead budgeting, forecasting, scenario planning and financial performance across multiple entities.
• Strengthen financial resilience through effective governance, controls, risk management and commercial insight.
• Partner with executive leaders to support strategic investment decisions and organisational transformation.
• Lead multidisciplinary teams, fostering collaboration, accountability and continuous improvement.
• Enable high-quality financial reporting, data-driven decision making and operational excellence.

You'll bring:

• Significant experience as a CFO, Finance Director or equivalent within a complex, multi-entity organisation.
• A recognised professional accounting qualification.
• A track record of leading organisations through change, transformation or evolving funding and business models.
• Experience across multiple funding environments, ideally spanning institutional, commercial and/or philanthropic sectors.
• Strong commercial acumen combined with exceptional governance, leadership and stakeholder management skills.
• The ability to thrive in ambiguity while maintaining financial discipline and enabling innovation.

This role is ideal for a purpose-led finance leader who wants to apply their expertise to one of the defining challenges of our time. You'll join an ambitious, international organisation where financial leadership is central to enabling climate innovation, organisational resilience and long-term systems change.

Interested?

If you're an inspiring finance leader ready to shape the next chapter of a high-impact international organisation driving positive climate action, we'd love to hear from you.

Please apply with your CV and a covering letter outlining your suitability for the role. We will be interviewing on a rolling basis, as such an early application is highly recommended.

For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an enthusiastic and motivated individual to join our team as Project Coordinator to coordinate the delivery of a schools’ project in partnership with West Yorkshire Combined Authority.

You will be responsible for ensuring the project achieves its behaviour change aims, as agreed by the funder. This includes but is not limited to recruiting new primary and secondary schools onto the project, keeping active schools engaged, organising the distribution of resources, and supporting project audiences in the implementation of walking interventions.

You will be required on site and will therefore live within a reasonable travel distance (by public transport) of West Yorkshire.

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.

Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.

Closing date: 04/10/26 Midnight

Interviews: 15/10/26 

As an Officer in ImpactEd Evaluation you will project manage evaluation partnerships with schools, trusts and education organisations, from Theory of Change and evaluation design through data collection and analysis to reporting, with the support of a project sponsor. You will work directly with partners, keep projects on track and in scope, and help partners understand and act on what their data is telling them.

We are open to a range of experience and backgrounds. Prior experience in any of consultancy and partnership management, data analysis and report writing, research and evaluation, or the UK education system is likely to be particularly useful. What matters most is a curiosity about what works for young people and the discipline to get things done well.

Officers lead the delivery of specific projects and engagements with support, contribute to revenue generation and service delivery, and mentor junior colleagues.

Partnerships and delivery Project manage evaluation partnerships, coordinating delivery and often leading much of it, with support from a project sponsor. Drive partnerships forward through proactive communication and follow-up, build partner buy-in by involving different stakeholders, and manage scope and the risk of over- or under-delivery.

Evaluation design Facilitate evaluation design with partners: create Theories of Change, design research questions, identify outcome measures and measurement tools, and bring these together in an evaluation framework.

Data collection and analysis Identify suitable approaches to recruiting research participants and facilitate quantitative and qualitative data collection (surveys, existing school data, focus groups and interviews), using our School Impact Platform. Carry out simple inferential statistics independently and more advanced analysis with support, including the data cleaning and matching needed to get data ready.

Reporting and insight Engage with partners to understand the context and purpose of a report and agree the output accordingly. Synthesise the key messages from a complex set of data and report them in an accessible, concise way that fits the partner's context and helps them act.

Colleagues, practice and Group Plan and manage your time, give and act on constructive feedback, communicate openly about progress and blockers, and mentor junior colleagues. There is no direct business development target, but you will contribute to proposals and renewals, and take part in Group-wide work, residentials and professional development.

Come and join our team!

We are looking for an exceptional individual(s) to join our busy team at LimeCulture, the UK’s leading sexual violence training and consultancy organisation. 

LimeCulture has extensive experience of supporting sexual violence service providers and commissioners to deliver safe, effective, and survivor-centred services. We work collaboratively with organisations to strengthen coordination, address gaps in provision, and embed trauma-informed practices. Our support includes independent service reviews and evaluations, delivery of specialist training, and consultancy support to drive meaningful, sustainable improvements.

As the UK’s leading provider of training for Independent Sexual Violence Advisers (ISVAs), we deliver accredited development and continued professional development (CPD) programmes that build confidence, competence, and capability across this specialist workforce.

We are seeking a National ISVA Coordinator(s). The postholder(s) will provide an initial point of contact, undertake initial risk and needs assessment, provide trauma-informed information and support, and coordinate onward referral and handover to appropriate local ISVA and specialist services.

A key focus of the role will be providing initial support to adult and child survivors affected by group-based child sexual abuse and exploitation (GBCSAE), as well as other forms of sexual violence. The role will involve working effectively with police and other agencies, helping individuals navigate complex review, criminal justice and support pathways, while promoting choice, control and informed decision-making.

The role is a national coordination function and is not intended to replace ongoing local ISVA casework where appropriate local provision is available.

About Us

Roots HR is a dynamic and growing HR consultancy specialising in providing tailored, pragmatic human resources solutions to social sector employers, including charities. We believe in the power of HR to transform the social sector, and we are looking for an experienced Senior HR Consultant to join our small but dedicated team.

We are founded on the belief that social sector organisations of all sizes should have access to high quality, practical and affordable human resources services. We recognise the challenges for such organisations and develop our services to meet the needs of the social sector, in terms of culture, risk and scale. We deliver those services on a more than profit basis to meet our social purpose.

Our market leading COMPLY service is in high demand, and we are now seeking to grow our team with the appointment of an HR Consultant who will provide comprehensive and pragmatic HR advice, documentation, and compliance support to clients by phone, Teams / Zoom and email.

Position Overview
Our market-leading COMPLY service is in high demand. We are now looking for a Senior HR Consultant to coordinate its day-to-day delivery, provide technical leadership to the HR Consultants delivering the service and maintain an active portfolio of consultancy work.

This is a hands-on senior role for an accomplished HR practitioner who combines strong employment law and employee relations expertise with sound judgement, excellent client care and the ability to coach and develop others. You will coordinate workloads, oversee case management, maintain service standards and act as the first point of escalation for complex HR and service-delivery matters.

What you will do

• Coordinate the day-to-day operation of the HR Advice Service, ensuring client enquiries are handled promptly, professionally and in line with agreed service standards
• Oversee ongoing casework, deadlines, service levels, capacity and risk, escalating major concerns to the Head of Service Delivery
• Provide technical oversight, quality assurance and practical support on complex employee relations casework and HR documentation
• Allocate and prioritise work fairly across consultants and associates, monitoring utilisation, billable time and project scheduling
• Lead monthly one-to-ones and support the wellbeing, performance, capability and development of team members
• Maintain your own client portfolio, providing pragmatic advice and producing high-quality contracts, policies, reports, letters and case-management documentation
• Support client relationships, identify recurring needs and use feedback to improve systems, processes and service delivery
• Contribute to proposals, scoping discussions, tenders, webinars, articles, newsletters and other business-development activity.

The successful candidate will, along with other essential criteria:

• Be qualified to Chartered MCIPD level or as a minimum hold a level 7 qualification in HR
• Have extensive experience of delivering robust generalist HR advice and guidance, including advising and coaching line managers and advising to a successful conclusion on a broad range of complex employee relations issues
• Social sector experience or exposure, gained through employment, volunteering or governance role(s) with extensive and broad operational delivery of robust generalist HR advice and guidance
• Bring strong quality-assurance and technical-review skills across HR casework and documentation
• Have experience of managing client relationships and resolving service-delivery issues
• Have excellent communication skills and be extremely skilled in influencing at all levels
• Have excellent written skills, able to produce high-quality reports and other documentation
• Be passionate about human resources and committed to updating their knowledge on a frequent basis
• Ideally, you will bring experience of leading or coordinating a team.

In return for your skills and commitment we can offer you:

• A wide range of interesting and demanding work in a sector where HR effectiveness impacts on the life of the community
• A friendly, team-oriented, supportive and trusting work environment
• Coaching and support in consultancy skills and practices
• Partnering internally with experienced and supportive colleagues.

To apply: Submit your CV and cover letter using our online system by no later than 11.59pm on Sunday 4 October 2026.

Roots HR CIC is an equal opportunities employer welcoming application from all sections of the community. Continued eligibility to work in the UK is required.

Strictly no contact from agencies please.

REF-230756

Are you an experienced auditor with a strong understanding of care quality, compliance and continuous improvement?

We are looking for a Compliance Assurance Auditor to support the delivery of our Quality Assurance Framework and internal audit schedule across our care homes. In this important role, you will undertake planned, focused and ad hoc assurance activity, helping to provide clear, evidence-based insight into compliance, care quality and safety standards.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As Compliance Assurance Auditor, you will carry out audit, monitoring and reporting activity across care quality, regulatory compliance, health and safety, environmental safety and associated care home systems. You will identify good practice, areas for improvement, themes, trends and emerging risks, supporting our care homes to evidence continuous improvement and maintain safe, effective and compliant services.

You’ll work closely with colleagues across Quality, Operations and SHEQ to support care homes to meet standards, evidence improvements and provide clear assurance through accurate audit reporting.

This is an opportunity to make a meaningful contribution to the quality, safety and effectiveness of care services across RBL. You will play a key part in strengthening assurance, supporting improvement and helping teams deliver consistently high standards for the people we support.

This role is homebased with regular travel to RBL care homes and other locations as required.

You will need:

- A recognised Health and Safety qualification.
- A full driving licence, access to a car and the ability to travel nationally on a regular basis.
- A minimum of three years’ experience working within an adult social care setting undertaking audit activity.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We’re looking for an organised and customer-focused Commercial Assistant to join our Development and Delivery department.

You will support Living Streets Services Ltd – our trading subsidiary and successful social enterprise – helping to deliver products and services including WOW – the walk to school challenge, Walk to School Week and Little Feet.

This is a varied role combining administration, customer service and sales support. You will process orders, respond to enquiries, maintain accurate records, and work with customers, suppliers and colleagues to resolve issues. Your work will help us provide excellent service, while contributing to the efficiency and financial success of our trading activity.

What you’ll do:

·Process customer orders accurately and coordinate fulfilment and invoicing.

·Respond to enquiries from schools, local authorities, project coordinators and other customers by telephone and email.

·Investigate and help resolve order, product and delivery issues.

·Maintain accurate sales, purchasing, stock and customer records.

·Monitor stock levels and support relationships with key suppliers.

·Prepare quotations and respond to sales enquiries.

·Support new and existing customer accounts and maintain database records.

·Assist schools using the WOW Travel Tracker platform and other digital products.

·Support the delivery of engagement and evaluation activities, including our annual design  competition.

·Help coordinate outreach events and tender submissions.

·Provide general administrative support, including taking minutes at quarterly board meetings.

What we’re looking for:

·Experience of providing administrative, customer-service or operational support.

·Experience of responding to enquiries by telephone and email.

·Experience of supporting sales activity, such as preparing quotations or processing orders.

·Strong organisational skills and the ability to manage competing priorities.

·Clear and professional written and verbal communication skills.

·Accuracy and close attention to detail.

·Confidence using CRM systems and Microsoft Office or equivalent workplace software.

·A practical approach to solving routine problems and knowing when to escalate an issue.

·The ability to work independently and collaboratively.

·A helpful, professional and customer-focused approach.

·A commitment to Living Streets’ purpose and to equity, diversity and inclusion.

Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.

Closing date: 30/09/2026 (11:59 PM)

Interviews: 08/10/2026 – 09/10/2026

Head of Commercial
Reference: AUG20260202
Location: Flexible in UK
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £72,605.00 - £77,517.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Reporting to the Executive Board Director for Income, Technology and Communications The Head of Commercial is a strategically important senior leadership role responsible for shaping the RSPB's commercial future and maximising the contribution commercial activity makes to the organisation's income, strategic ambitions and long-term success.

Leading a diverse, multi-channel portfolio spanning Retail, E-commerce, Licensing, Wholesale and Food & Beverage, together with the critical enabling functions of Buying & Merchandising and Fulfilment, you will bring these areas together to deliver sustainable income, exceptional customer experiences, and long-term organisational value.

As a senior commercial leader with significant proven successful experience, you will set and drive the commercial strategy, identifying new opportunities for growth, innovation and partnership while ensuring the RSPB continues to evolve and thrive in a changing market.

You will harness customer insight, expertise and market understanding to strengthen income streams, expand audience reach and maximise the value of the RSPB brand.

Working across the organisation and influencing at senior level, you will ensure customer needs are at the heart of commercial decision-making. By connecting commercial opportunity with strategic ambition, you will drive sustainable growth, strengthen supporter engagement, and deliver outstanding results.

This is a unique opportunity to combine senior strategic commercial leadership with purpose, translating commercial success into meaningful organisational impact.

Essential skills, knowledge and experience:

• Experience leading a commercial, retail, ecommerce, trading or other income-generating function at a senior level, with responsibility for strategic direction and performance
• Experience managing multi-million-pound income and expenditure budgets, including forecasting, commercial performance analysis and investment decision-making.
• Experience developing and delivering commercial strategies, using commercial and financial insight to identify opportunities and make decisions that drive growth, profitability and sustainable income.
• Experience working across complex organisations or partnerships, building relationships and influencing senior stakeholders without relying on direct authority.
• Experience presenting complex performance, governance or strategic information to senior decision-makers, such as Boards, Trustees or Executive-level stakeholders.
• Experience negotiating and managing commercial partnerships and contracts, including identifying and managing associated commercial risks.
• Knowledge of retail, ecommerce and a range of other commercial or trading models, such as licensing, wholesale or food and beverage, and how these contribute to customer growth, experience and income generation
• Experience using customer or audience insight to inform commercial decisions, improve customer experience and support audience or supporter growth.
• Experience leading organisational change and improvement, introducing new approaches and delivering agreed strategic outcomes.
• Experience leading and developing multidisciplinary teams to deliver agreed objectives, including supporting individual and team performance and development
• Able to communicate complex commercial and financial information clearly and use evidence to influence senior stakeholders, support decision-making and build effective partnerships.

Additional Information

This is a Permanent Full-Time role for 37.5 hours per week.

Closing date: 23:59, Tuesday, 6th October 2026
We are looking to conduct first interviews for this position on 4th and 5th November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the set criteria above.

Contact us to discuss any additional support you may need to complete your application or if you require any reasonable adjustment.

No agencies please.

Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.

WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.

We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.

A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.

You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.

This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.

You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.

We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.

Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.

Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO

Please see the full Job Description for further details about the role and experience we’re looking for.