Operations manager jobs

Are you passionate about driving change and transformation in a dynamic organisation? 
Dogs Trust is looking for a Head of Business Change to lead the development and delivery of a comprehensive change management framework. You will coach and develop your team to support senior leaders and department heads in driving transformation, improving operational efficiency, and helping the charity achieve its long-term strategic goals.
 

What does this role do?
As Head of Business Change, you will:

• Lead, manage, and coach the managers in your team, building a high-performing team and fostering a culture of continuous improvement across the charity.
• Champion change across the organisation, ensuring staff are engaged, aligned, and supported through transformation initiatives.
•  Develop, implement, and maintain a robust Change Management Framework to provide a clear, structured view of all organisational change and guide teams through transitions.
•  Oversee change initiatives, working with leaders and project teams to assess impact, implement solutions, track progress, and measure success.
•  Support business improvement and long-term planning, using methodologies like Lean or Six Sigma to optimise processes, drive efficiency, and enable sustainable improvements.

First stage interviews for this role are provisionally scheduled for Wednesday 10th December 2025, and will take place on Teams. Second stage interviews are provisionally scheduled for Tuesday 16th December at our London office.

Could this be you?
You will have senior-level experience in change management, business transformation, or project management, ideally in the charity, public, or non-profit sector. You will be a strong leader, able to influence and engage teams, and have a proven track record of implementing successful change strategies and frameworks. You will be analytical, a skilled problem-solver, and an excellent communicator, able to work with senior stakeholders and drive continuous improvement across the organisation.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Our debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools, and empower young people to engage with the world, to speak more confidently and to listen to and understand different points of view.  With the new Ofsted Framework and the Curriculum and Assessment Review confirming the importance of great oracy education, the need has never been greater for the ESU’s educational offers. 

Purpose of this role. 

This role is central to driving our work forward. You will play a key part in ensuring the next generation gains essential oracy skills by managing and delivering the sales of the English-Speaking Union’s educational products. These include our signature ‘Discover Your Voice’ student oracy workshops and our Teacher Oracy CPD sessions for schools and other educational settings in England and Wales, with potential to expand to international schools. 

You will lead the full sales process from start to finish. This includes generating leads, responding to enquiries, securing bookings and overseeing the delivery of workshops and training. You will be proactive, motivated and confident working with a high degree of initiative. Working closely with the Director of Education, you will help build an effective sales operation that ensures thousands of young people and teachers benefit from high-quality oracy opportunities. 

About the role and responsibilities 

We are looking for someone who can: 

• Own the lifecycle of sales of our education products, building positive relationships to ensure repeat business 

• Collaborate with the ESU Marketing Team and Director of Education to develop the messaging and assets needed to promote our offers 

• Respond to and follow-up on leads and warm conversations to move prospects through the sales pipeline

• Implement plans designed to generate leads of sales to schools (secondary and primary), Multi-Academy Trusts (MATs), and other partners

• Manage the delivery of the workshops by being point of contact for Lead Teachers, appointing freelance Oracy Leaders to deliver the work and providing communication, support and resources as necessary 

• Build the ESU network, connecting with teachers and MAT contacts to generate sales. This includes proactive outreach to new schools and MATs for new business, as well as working with existing clients.

• Use Salesforce to manage all programme delivery including tracking all account communication, reporting on sales pipelines including new business and renewals

• Devise the sales strategies and execute the plans to generate leads and interest from international schools 

• Collect data for monitoring (student surveys; case studies; teacher surveys) 

• Work with our pool of delivery staff (Oracy Leaders). This would include clear communications before and after workshop delivery, booking staff onto workshops, liaising with finance and HR when necessary.

• Execute plans to generate leads and interest from international schools 

​This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager. Examples of additional responsibility areas include communications, administration and resource design. 

Person Specification 

• Passionate about improving oracy skills in young people from all backgrounds 

• Experience managing end to end sales, especially to schools 

• Experience of hitting and even exceeding sales targetsExperience developing strong relationships across a range of stakeholders, including senior leaders and in schools

• Experience with CRM systems to manage and report on sales performance 

• Strong understanding of the education sector, schools and the realities of teaching 

• Strong organisation and prioritisation skills 

• Excellent communication skills (both written and verbal) 

• Excellent attention to detail and high standards 

• Proactive, independent worker able to work well alone and as part of a team 

• Flexible and adaptable to the needs of a scaling organisation 

Desirable: 

• Experience of working with Salesforce 

• Experience coordinating freelance staff 

• Experience planning and delivering lessons 

• Experience of resource creation 

Team: IT

Location: Remote

Work pattern: 35 hours per week, Mon-Fri. Flexible working options available

Salary: Up to £49,655.50 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our IT Security Engineer:

- Support the design and operation of the enterprise-scale Security Operations Centre

- Deploy and optimise Microsoft security tools, including AI-driven XDR platform

- Monitor, detect, triage and respond to security threats proactively

- Conduct regular risk assessments and forensic investigations for any security breaches

- Develop and implement a comprehensive IT security strategy, including policies, incident response plans, and procedures

- Collaborate with the Infrastructure Team to strengthen security posture

- Promote security awareness across the organisation and act as cybersecurity expert

About the IT team:

You’ll join a team of 6 people within the Infrastructure team. The wider IT and Governance team is around 42 people. The IT Infrastructure and Support team ensures the organisation’s technology environment is secure, reliable, and efficient by managing networks, servers, storage, and cloud platforms, implementing robust security and disaster recovery measures, and monitoring performance. They provide end-to-end support through service desk operations, technical troubleshooting, and application maintenance, while collaborating with stakeholders to deliver scalable solutions aligned with business needs. Their role also includes driving operational continuity, compliance, and continuous improvement to enable seamless service delivery and future-ready infrastructure.

What we’re looking for in our IT Security Engineer:

- Must have worked within a similar role during the past 12 months

- Microsoft Security Certification and hands-on experience in Microsoft security technologies

- Experience within cloud security (Azure)

- Experience investigating incidents and implementing XDR solutions

- Expert knowledge of security frameworks and standards

- Strong analytical mindset with exceptional problem-solving and troubleshooting skills

- Ability to write and maintain security documentation

- Commitment to continuous learning and staying current with the latest cybersecurity threats, trends, and emerging technologies

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 8th December 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form and redacted CV

2. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

The Head of Secretariat plays a pivotal role in supporting the governance, strategic coordination, communications, and operational effectiveness of the charity. This position ensures that the FIGO Board, FIGO Council, committees, and the FIGO member societies are well-supported, informed, and engaged, and that the charity’s governance and decision-making processes are transparent, inclusive, and compliant with legal and regulatory requirements.

ABOUT THE ROLE

Variety is looking for an experienced Office and Facilities Manager who is proactive and highly organised to oversee the smooth day-to-day running of our office environment. This role blends operations, facilities management, and a bit of people-first thinking, ensuring the workspace is safe, efficient, and enjoyable for everyone. We own our building in Camden which has three floors and we intend to rent out one of the floors (one floor is c2,628sq feet). This role requires management of office building matters, tenants and general office management including assistance to CEO.

ABOUT VARIETY

 There are 1.8m children living with disabilities in the UK with 600,000 children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

 Office Management:

• Oversee daily office operations and maintain a professional, welcoming environment.
• Act as the primary point of contact for office-related vendors (cleaning, supplies, security, etc.).
• Manage office supplies inventory and place orders when necessary.
• Support onboarding/offboarding processes from a facilities perspective
• Handle incoming mail and deliveries and ensure efficient distribution.
• First point of contact for calls, visitors, and general office inquiries.

Governance:

• Assistance to CEO with diary coordination, organisation of events, meetings, and in-office gatherings.
• Coordination of finance committee and Trustee meetings
• Minute taking at meetings as required
• Administrative assistance as required
• Support to the DSO (Designated Safeguarding Officer)

Facilities Management:

• Oversee building maintenance, safety procedures, and office infrastructure.
• Liaise with tenants and external contractors to ensure facilities are well-maintained.
• Monitor and manage office budgets related to supplies, utilities, and maintenance.
• Ensure compliance with health and safety regulations; manage risk assessments and fire safety drills.
• Lead sustainability initiatives within the office (e.g. recycling, energy-saving practices).
• Ensuring health and safety compliance for staff including being the fire marshal

Cost management

• Solicit and compare competitive quotes for office services and building making recommendations based on quality, reliability, and value.
• Negotiate contracts to optimise costs without compromising service standards.
• Proactively identify areas for cost reduction or improvements.

Administrative & Support:

• Maintain records of office leases, utilities, and insurance policies.
• Manage access control systems and office security.
• Support leadership with general administrative tasks when required.
• Create and maintain facilities manuals, process documentation, and onboarding guides.

Other

• Health and safety duties including fire marshal- training will be provided.
• Undertake any other duties that may from time to time be required.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Experience with the charity or Not-for-profit sector
• Proven experience as an Office and Facilities Manager, or similar role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Problem-solving attitude with a high attention to detail.
• Familiarity with office software (e.g. MS Office, Teams)
• Knowledge of health and safety standards and regulations.
• Knowledge of safeguarding is desirable but not essential

Benefits 

• Enhanced Pension (7% contribution from Variety with 2% employee contribution).
• 25 days annual leave (pro rata for part time staff)
• 3 additional days between Christmas and New Years given as discretionary leave
• Membership to a health and well-being cash plan scheme
• Life Assurance scheme.

FURTHER INFORMATION

· Limited travel around the UK may be required. 

· Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.

· Proof of eligibility to work in the UK is required.

HOW TO APPLY

Please submit your CV with a covering letter explaining:

1. Why you would like to join Variety and

2. How you would make a great candidate for this role, highlighting experience and knowledge in all areas of the role.

Applications will close on at midnight on Sunday 7th December 2025 with interviews taking place week the following week. Please let us know if you have any accessibility requirements or need any adjustments for the interview

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

The Head of Organisational Delivery is the charity’s senior lead for ensuring our organisational systems, infrastructure, processes, and reporting frameworks run smoothly and efficiently. Working closely with the CEO, you will ensure the whole organisation has what it needs to deliver outstanding services.

You will oversee the Interim Services Manager, lead cross-organisational delivery projects, and ensure that contracts, reporting cycles, KPIs, and organisational compliance requirements are met on time, every time.

This role suits someone who is:

• Highly proactive — spots issues early and solves them quickly
• Delivery-driven — ensures actions are completed and followed through
• Decisive and structured — able to bring order and clarity
• A natural organiser — thrives on coordination, planning and making systems work
• Impact-focused — understands how strong organisational delivery enables strong frontline services
• Is hands-on – rolling up sleeves and engaging at all levels of the business

You will work at pace and take the initiative to keep the whole organisation aligned, efficient, and well-prepared for mobilisation and delivery.

Key Responsibilities

• Lead and drive cross-organisational delivery projects, ensuring timelines are met and actions completed
• Oversee organisational systems, tools, processes, and infrastructure
• Maintain oversight over contract performance, KPIs, grant delivery and reporting cycles
• Line manage the Interim Services Manager to support high-quality service delivery
• Collaborate closely with the CEO to drive organisational performance and delivery
• Ensure compliance, audit readiness, risk monitoring and governance frameworks are upheld
• Act as senior organisational liaison with commissioners, funders and partners
• Implement organisational improvements and embed them into practice

About You

We’re looking for someone who is confident walking into complexity and creating order. You will bring:

• Experience in organisational delivery, contract management or oversight within a charity or public service
• Ability to work at pace and take ownership of charitable and operational delivery
• Strong communication skills and confidence dealing with commissioners
• Excellent organisational, planning and problem-solving skills
• A proactive, calm and solutions-focused approach
• Ability to manage multiple priorities and follow through on actions
• Alignment with our mission to improve safety and outcomes for people affected by stalking

Desirable experience includes VAWG, criminal justice, safeguarding or small charity environments but, your ability to deliver, coordinate and lead is what matters most.

Development Events and Venue Hire Manager

Ref: LL/25/12

c.£40,000 per annum, plus benefits

St James’s Square, London SW1

35 hours per week, typically Monday to Friday, 9.30am - 5.30pm, with

evening and weekend work required to support event schedules, and flexibility in line with the Hybrid Working Policy.

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Development Events and Venue Hire Manager to join our small, dedicated Development team. In this pivotal role, you will:

•Organise and manage patrons, supporters and donor events in line with fundraising strategies to support stewardship and cultivation activity

•Organise and manage major Development events including the Chairman’s dinner and lunches, in line with the department’s events strategy, helping to ensure income generating and donor opportunities are maximised

•Deliver the Library’s President’s Christmas and Summer parties

•Develop and deliver the venue hire strategy to maximise income and drive a sales-focused approach to increasing clients and bookings

•Manage the coordination of cross-departmental event meetings

About You

You are an enthusiastic professional with:

•GCSEs (A–C) in Maths and English or equivalent.

•Demonstrable experience of planning and delivering fundraising events, and high-level stakeholder/donor stewardship events

•Track record in relationship building with the ability to effectively communicate with and present information to senior level stakeholders such as trustees, donors, and senior staff.

•Knowledge of and interest in literature and libraries

•Excellent written and verbal communication skills, with attention to detail and meticulous concern for accuracy

•Sound judgment in using initiative and taking responsibility.

•Ability to work independently and supportively as part of a team, play a pro-active role within the team and contribute constructively to departmental discussions.

•Excellent IT skills (MS Office, email) and a proven ability to learn new systems quickly.

Personal attributes include:

•Self-motivated and confident

•Flexible and adaptable to change

•Pleasant, approachable and helpful, even under pressure

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Development experience and want to use your skills to help drive the success of The London Library, we’d love to hear from you!

To apply please visit our website via the link and apply online.

Closing date: 10 December 2025 @ 12:00pm

Interviews: 15 December 2025

Please note:

•We can only consider candidates with the current right to work in the UK.

•We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Falmer Bar is one of the busiest and most popular spots on campus. Open all day, it serves everything from bar meals and deli sandwiches to fresh coffee and bubble tea. By evening, it’s a lively hangout for students, staff, and the local community with live sports on the TVs and various different forms of entertainment.

We’re looking for a Bar Manager to lead the day-to-day running of this vibrant venue. You’ll manage the team, take care of stock and ordering, and bring fresh ideas to our menus and drinks range. It’s a hands-on role in a fun, fast-paced environment where no two days are ever the same.

You’ll also work alongside our Entertainment and Hospitality Coordinator to make sure events, promotions, and bookings all run smoothly.

If you’ve got bar management experience - or supervisor experience and looking to progress to the next stage, you enjoy working with people, and want to be part of a buzzing campus bar, we’d love to hear from you.

We have an exciting opportunity for a passionate Superstore Team Leader to join Barnardo's on a Part Time, Permanent Basis.

As a Superstore Team Leader you will manage the day to day running of our York Superstore - Monks Cross Shopping Park, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Unit 14, Monks Cross Shopping Park, Monks Cross Dr, Huntington, York, Yorkshire, United Kingdom, YO32 9GX

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Key responsibilities include:

• Leading the team during Manager absence and supporting day-to-day operations.
• Motivating staff and volunteers to achieve sales and service targets.
• Ensuring the shop floor is well-presented, safe, and customer-focused.
• Supporting stock flow, merchandising, and operational processes.
• Upholding organisational values and promoting a positive team culture.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. 

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue. 

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Senior Retention Marketing Executive and Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key Accountabilities:

Strategy and Planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams. 

Budget Management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign Management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, Analysis and Data Management 

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities 

Leadership and Management 

• Line manage and develop the Senior Retention Marketing Executive and Retention Marketing Executive, ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person Specification:

Experience: 

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications:

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels 

Language Skills: English (fluent). No other languages necessary.

At The Sick Children’s Trust, we believe no child should face hospital alone and no family should be separated during one of the most challenging times of their lives. Through our ten ‘Homes from Home’ across England, we provide free accommodation and vital support, keeping families close to their seriously ill child’s hospital bedside.

We’re looking for a talented and ambitious Senior Trusts & Foundations Officer to join our passionate team. This is a fantastic opportunity to take ownerships of a strong portfolio of charitable trusts and foundations, developing long-term relationships and securing multi-year funding to sustain and grow our services.

You’ll have the opportunity, skills and talent to write compelling, tailored funding proposals, deliver excellent stewardship, and work directly with funders to demonstrate the impact of our work.

The Role:

You’ll be managing and growing a portfolio of key trusts and foundations, delivering exceptional stewardship.

You will be researching and working to secure new income opportunities focusing on five figure grants and writing powerful funding applications and reports to inspire and engage new funders.

You’ll work closely with internal teams to develop cases for support and play a key role in achieving ambitious income targets to fund our ‘Homes from Home’.

What we’re looking for:

· A proven track record in personally securing significant trust and foundation funding at the level of five-figure gifts in a single year.

· Excellent written skills with the ability to create clear, compelling proposals.

· Strong relationship-building skills with experience of working with multiple stakeholders and decision-makers.

· Highly organised, proactive, and driven to achieve ambitious targets.

· Passionate about our cause to help families of seriously ill children

How to apply

We will be reviewing applications ongoing so early applications are advised. We may close the advert earlier than advertised.

Only shortlisted candidates will be contacted. Please submit your CV along with a covering letter(max 2 pages) explaining how your experience fits the role. More details can be found in the recruitment pack attached

Job Title: Hertfordshire Project Officer

Salary: £29,500 (London Fringe weighting)

Position Type: Full time/Fixed term (until December 2028)

Reports to: Scaling Manager

Based at: Remote, with travel to schools in Hertfordshire

Working Hours: 5 days a week, 9am-5pm (flexible)

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To deliver Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years in a delivery team of two Project Officers and a Project Assistant.

Key tasks include

· Support with recruitment of schools to take part in Nourish

· Complete in person food audits in schools looking across the whole school day

· Support schools to create and deliver a food improvement plan (action plan)

· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)

· Support schools to write a school food policy

· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students

· Collect data and maintain accurate records relating to the project

· Work closely with University of Hertfordshire and our Evaluation team to complete all monitoring and evaluation

· Work in collaboration with Hertfordshire project delivery team

· Gather content for our comms team (website and social media platforms)

· Keep Scaling Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person specification

Essential

· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion

· Good interpersonal skills, with experience of building relationships

· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Able to work independently and remote

· Self-motivated and optimistic with a can-do attitude

· Ability to work in a team and seek help when needed

Desirable

· Experience of engaging and working with schools and/or communities

· Experience of working for a charity or not for profit organisation

· Knowledge in food education and children’s health

· Access to a car

The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.

We are looking for a modern people leader who will bring fresh thinking and inspire trust across the organisation; a forward -thinking person who will model the standards of behaviour expected from employees and effectively challenge any employee behaviour that falls below these standards. You will be a confident communicator and decision-maker with the ability to respond quickly and effectively to employee issues.

You will be part of the Senior Leadership Team and will have significant involvement in the development of the Trust across all areas, including future workforce development and organisational transformation.

Working closely with the Chief Executive you will be the trusted deputy in their absence, making key decisions relating to all aspects of the organisation’s operations and providing a consistent leadership approach that reflects our organisational values.

To be shortlisted for this role we require an application form to be completed and submitted.

To apply for the role, please click the button to be redirected to our website.

We are seeking a dynamic and strategic Head of Fundraising (Philanthropy Manager) to lead our fundraising efforts and drive sustainable income growth. This is a pivotal role identified by our Board of Trustees as critical to the future of Life Charity. You will shape and deliver our fundraising strategy, lead a talented team, and cultivate relationships with major donors and supporters.

Reporting to the Director of Income Generation & Housing, you will:

• Take strategic ownership of Life’s fundraising strategy and ensure its successful delivery.
• Lead and inspire the fundraising team, embedding a culture of collaboration and innovation.
• Manage and grow relationships with major donors, creating inspiring supporter journeys that encourage long-term engagement.
• Oversee budgets, systems, and processes to ensure efficiency and compliance with fundraising regulations.
• Work closely with marketing and service teams to develop compelling cases for support and impactful campaigns.

About You:

We’re looking for someone who is:

• Experienced: Proven track record in fundraising leadership, major donor cultivation, and strategic income growth.
• Innovative: Skilled in developing creative proposals and pitches that win hearts and minds.
• Collaborative: Able to work across teams and build strong relationships internally and externally.
• Values-driven: Committed to Life’s mission and able to champion our ethos in all fundraising activities.

Essential skills and experience include:

• Leadership of fundraising teams and strategy development.
• Expertise in major donor fundraising and supporter stewardship.
• Strong communication and presentation skills.
• Knowledge of compliance with fundraising codes and GDPR.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

Information about the role: 

For further information, please see the job description on our website. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week

Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.