Policy advocacy manager jobs

About the role:

At Single Homeless Project, we believe everyone deserves access to the care they need to live well - and that’s where you come in. We’re offering an exciting new opportunity to shape how health support is delivered within our innovative Camden Housing First service. As Health Lead, you won’t just be part of a team - you’ll be pioneering a vital, human-centred approach to health within homelessness services. It’s a chance to make a deep and lasting impact, not only on individual lives but on how we work with health systems across the borough. 

This is a role for someone who wants to grow a meaningful career while helping others to rebuild their lives. You'll work directly with people who are often overlooked by traditional systems, taking the time to build trust, understand their needs and walk alongside them on their journey to better health. From completing health assessments and designing personal health support plans, to leading multidisciplinary meetings and opening doors to essential services - you'll be the link between individuals and the support they deserve. Your insight will also help us map local services, influence partnerships and drive forward more inclusive healthcare approaches. 

You’ll be part of a psychologically informed environment, where trauma-informed care and understanding complex needs are part of everyday practice. At SHP, we’re committed to developing our people - this role offers a strong foundation for a career with real purpose, backed by expert training, team support and opportunities to grow with us. 

About you:

• You bring knowledge (or a real willingness to learn) about common health issues and the barriers to care faced by people experiencing homelessness
• You know how to build trust and connect with clients who may feel wary of services, finding ways to engage that genuinely work for them
• You understand local health systems and services, and can navigate them confidently to open up the right support for clients
• You bring experience or awareness of working with survivors of domestic abuse, with a sensitive, informed and person-centred approach
• You’re confident working independently and as part of a team, with strong skills in support planning, safeguarding, record keeping, data and reporting, and advocating for clients facing multiple disadvantage

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Wednesday 8th April at midnight

Interview date: Thursday 16th April at our Head Office in Kings Cross

Please note suitable candidates will be invited to a second stage interview in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Are you an influential and collaborative individual with experience of advice work and a good understanding of money and debt support? Are you a natural at supervising and supporting others and have a desire to progress your specialist level knowledge? If so, join Shelter Scotland as a Senior Housing Rights Worker and you could be soon playing a key role in helping to build the financial resilience of people in Scotland with poor financial health.

About the role

We are seeking a strategic and experienced professional to lead the delivery of housing rights advice and advocacy, across office, community, and remote settings. The role includes managing local projects, line managing up to three staff, and ensuring quality assurance in line with Scottish National Standards and Shelter Scotland’s service model. You will lead community engagement, stakeholder relationships, and work with people with lived experience of homelessness to inform and influence practice. The postholder will contribute to evidence gathering, reporting, and strategic advocacy, ensuring alignment with organisational outcomes and supporting anti-racist and inclusive approaches in housing.

Role specifics

The ideal candidate will demonstrate strong leadership and motivational skills, enthusiasm for delivering workshops and presentations, with proficiency in IT and CRM systems. Experience in advice work, preferably with a housing focus, alongside knowledge of housing or social justice issues and the ability to develop specialist expertise, is highly valued. You will be skilled in creative problem-solving, influencing decision makers, and presenting information clearly and compellingly.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We have a rewarding opportunity available for a Female* IDVA Team Manager to join our team based in South Gloucestershire. You will join us on a part-time, permanent basis, working 30 hours per week including participation in our our of hours telephone on-call rota and some evenings and Saturdays.  In return, you will receive a competitive salary of Point 27 £38,220 pro rata per annum plus benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to adult and child survivors in Bristol, South Gloucestershire, and North Somerset. At Next Link we are committed to providing holistic, empowering, trauma informed and personalised support and advocacy to people experiencing domestic abuse. With a focus on survivor’s safety and recovery, we believe the provision of flexible support tailored to survivor’s needs can be transformational, helping to maximise independence and self-determination so survivors can make informed choices.

 In return for joining us, we will offer you:

 · Up to 30 days annual leave (depending on length of service)

· 3 extra holidays including International Women’s Day

· Excellent development and training opportunities

· Employer pension contribution (minimum 5% of your gross salary)

· Mindful Employer Plus Scheme

· Cycle to Work Scheme

· Long Service Awards

· Health and Wellbeing programme

 About the role:

This Team management post will take a lead role within Next Link Domestic Abuse services, supporting women, men and children experiencing or who have experienced domestic violence and abuse.

This Manager has primary responsibility for managing an integrated staff team to deliver:

• South Glos IDVA Service
• MARAC representation
• MASH
• DRIVE

Collaborating with other Managers in Next Link, Missing Link and Safe Link to maximise the achievement of the teams and wider organisational objectives and standards, promoting effective communication and

teamwork.

Key duties and responsibilities of our Female* IDVA Team Manager

· This IDVA Team Manager post will take responsibility for managing our team of Independent Domestic Violence Advisors operating across South Glos.

· Provide leadership and performance management for the staff team under your remit, manage the services according to service level agreements, ensuring staff work to high professional standards.

· Promote the service through building positive relationships with Survivors, Police, Lighthouse, current and potential referrers.

· Ensure effective access to the service for survivors and encourage their engagement with the service, through multi agency working and service flexibility.

· Co-ordinate and manage referral and support delivery process in line with the referrals and allocations policies and risk assessment procedures, ensuring a quick and effective response to meet client need.

· Determine staff caseloads and manage service and staff capacity, co-ordinating the team’s support of service users using the full range of contact and support methods.

· Ensure risk assessments (including DASH), safety plans, support plans, referrals, and risk management plans are carried out to a high standard and are managed appropriately and that the service is represented at the MARAC.

· Act as organisational MARAC lead jointly with our Service Manager in South Glos.

· Join our team of Safeguarding Officer’s across the organisations.

The successful candidate will:

· Have substantial experience of working with victims/survivors of sexual violence or domestic abuse.

· Team management experience, including staff support, supervision and performance management within the housing, domestic abuse, or similar support sector.

· Extensive experience of trauma informed practice and sensitively assessing and responding to the needs and risks of survivors and children experiencing domestic violence.

· Experience working with multi agency partners e.g. The Police, Social Services and MARAC.

· Experience of delivering presentations and/or training.

· Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues.

· A current, full driving licence and access to appropriate motorised transport is essential.

If you are motivated, resourceful and passionate please apply now to join us as our Female* South Glos IDVA Team Manager.

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

GMRC is seeking a highly skilled, trauma informed and compassionate Senior Counsellor to join our therapeutic services team. This is a crucial role offering specialist counselling to women affected by rape and sexual abuse, while also contributing to the leadership, development and quality assurance of our counselling service.

As Senior Counsellor, you will deliver high‑quality, trauma‑informed one‑to‑one counselling, carry out assessments, manage a clinical caseload, and provide guidance to volunteer and trainee counsellors. You will work closely with the Counselling and Services Manager to support service coordination, safeguarding, risk management and continuous service improvement.

We are looking for someone who brings strong clinical experience, deep understanding of trauma and gender‑based violence, and a genuine commitment to empowering survivors. You will be organised, reflective, emotionally resilient, and confident working both independently and as part of a team. This role plays a vital part in ensuring our therapeutic services remain safe, accessible, inclusive and survivor‑centred.

If you are passionate about supporting survivors, committed to high‑quality trauma‑informed practice, and ready to make a meaningful difference, we would love to hear from you.

Join us and help ensure women across Greater Manchester receive the safety, support and healing they deserve.

PLEASE NOTE

this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

Benefits:

- Generous annual leave (30 days a year exc. BH)

- Pension contributions

- Free on-site parking

#counsellor #counselling

Samaritans Training School - or STS for short - is our dedicated central training team who deliver high quality Samaritans training on behalf of branches and hubs. Our busy team delivers training to new and existing volunteers and staff members, throughout the year.​

We’re looking for an experienced Training School Manager to lead our STS function. You’ll oversee high-quality training delivery and facilitation, leading on quality assurance, continuous improvement and the ongoing development of training practice.​

As an experienced leader, you’ll manage and develop our high-performing STS team, striving to ensure excellence in our training provision. You’ll also be responsible for rota management and scheduling of training courses, balancing organisational priorities along with the performance and wellbeing of your team.​

You’ll work closely with stakeholders across the organisation, including staff and volunteers, through building strong working relationships. You’ll work to understand training and development needs, ensuing joined up learning design and delivery.​

If you’re a strong leader with clear and positive communication skills, an aptitude for problem solving and experience in the operational delivery of training, this may be the role for you.​

Contract terms:

• £47,000 - £51,000 per annum, plus benefits
• Permanent
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Homebased contract
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
• This role requires regular out of hours working to oversee evening training delivery. Travel to our office in Ewell (Surrey) for in-person meetings is also required.

​

​What you'll do:

• Lead the operational delivery of the Samaritans Training School, ensuring a high-quality virtual training provision
• Set and uphold standards of training delivery and facilitation across the Samaritans Training School
• Manage a high-preforming training team
• Support, coach and develop trainers to address skills gaps and drive continuous improvement
• Schedule training courses balancing trainer availability and resource
• Monitor and quality assess service delivery of training courses, using performance data and insight
• Ensure training delivery is in line with best practice
• Build strong relationships with staff, volunteers and other stakeholders

​

What you’ll bring:

• ​Proven experience leading the operational delivery of learning or onboarding training programmes
• Experience of leading the delivery of virtual training
• Excellent interpersonal skills, with the ability to communicate effectively both verbally and in written form
• Ability to write clear and concise reports and presentations
• Ability to manage multiple systems
• Experience in building rotas and scheduling
• Experience in managing, leading and developing a high performing team
• Strong customer service and stakeholder management skills, with the ability to build strong working relationships
• A training or facilitation qualification (desirable)
• Experience working with or managing volunteers, or within the charity sector (desirable)​

Please see Job Description and Person Specification 

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. 

Applications close: ​Sunday 12th April 2026.

​

At Samaritans, human connection is at the heart of everything we do.​

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.​

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Terms and Conditions

· Job Title: Military Families Support Worker

· Reports To: Head of Operations  

· Location: Hybrid role based in Didcot, with travel to schools, homes, and community venues as required.

· Hours: 10 hours a week on a freelance contract.

· Rate of pay: £25 per hour.

· 12 month contract, possibility of extention with funding. 

Main Duties and Responsibilities

· Liaise with schools, local authorities, and military welfare services to advocate for the needs of military young carers.

· Develop and deliver workshops, information sessions, and support groups tailored to the circumstances of military families.

· Signpost young carers and their families to relevant support services within Be Free Young Carers.

· Maintain accurate, confidential records and contribute to monitoring and evaluation of support provided.

· Raise awareness of the specific needs of military young carers within the organisation and the wider community.

· Ensure all safeguarding procedures are followed and concerns are reported in line with Be Free Young Carers’ policies.

· Attendance at monthly team meetings to update on the progress.

Person Specification

· Experience working with children, young people, or families, ideally with knowledge of military family life.

· Strong communication and interpersonal skills, with the ability to build rapport and trust quickly.

· Empathy, resilience, and the ability to handle sensitive situations with discretion.

· Ability to work independently and as part of a team, managing a caseload and prioritising demands.

· Understanding of safeguarding and confidentiality practices.

· Flexibility to occasionally work outside standard office hours to meet the needs of families.

· DBS check required.

· Full driving licence and access to a vehicle.

Job Title:  IDVA 

Hours:  Full-time (35 hours per week)

Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding 

Salary:  £32,604 per annum

Location:  Hybrid, with access to hot-desking in our London SE20 office when needed. Some co-location at venues across Bromley or Croydon borough may be needed, so flexibility is required

Deadline:  4th April 2026 at 11.00pm

Interviews:  In person in London SE20

About the role: We are seeking to recruit an experienced IDVA. You will provide high-quality, proactive support to victims of domestic violence and abuse, delivering services to those at high risk, as well as low or medium risk clients when required. This role operates within Bromley & Croydon Women’s Aid (BCWA) but contributes to the Safe Horizons London Partnership, ensuring survivor-focused, culturally competent, and intersectional support.The IDVA will work collaboratively with the Safe Horizons network, supporting victims/survivors through both in-person advocacy and the partnership’s bespoke digital platform, which provides access to specialist modules, resources, and 24/7 support where appropriate. 

Employee benefits we offer: 

- A friendly, flexible and values-led organisation 

- Competitive salary 

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time) 

- Contributory pension scheme (5%) 

- Training to help you perform your role and support your professional development 

- Comprehensive Employee Assistance Programme and wellbeing support 

- Two Wellbeing Days and day off on birthday 

Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.  

Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. However this role may require some co-location across venues in Bromley & Croydon boroughs and so flexibility is required.A driving licence and access to a vehicle would be preferable however the role can still be done using public transport, but you will need to take more care when scheduling meetings and planning your travel routes. You will occasionally be required to attend our London SE20 office for meetings or staff training.

Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. 

Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications. 

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA is an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

Senior Data Manager

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Senior Data Manager

• A senior data leadership role sitting at the heart of the Data & IT function, reporting to the CFO and working in close partnership with the Senior IT Manager — with this role taking lead responsibility for all things data
• Own and lead the charity's data strategy, working collaboratively with senior leadership to shape a forward-looking, insight-driven organisation
• Take full ownership of CRM operations (Raiser's Edge NXT), driving adoption, optimisation and continuous improvement to ensure the charity is truly getting the most from the system — unlocking the data, trends and insight within it
• Hold overall responsibility for the Charity Automation Roadmap, driving systems integration and automation to reduce manual effort and improve data flows across the organisation
• Develop Power BI dashboards and reporting frameworks that bring data to life — putting actionable insight into the hands of teams across the organisation
• Build strong, collaborative relationships across fundraising, finance and operational teams — translating business needs into practical technology solutions
• Champion data quality, GDPR compliance and governance, embedding robust standards and processes organisation-wide
• Line manage and develop a small data team, with a coaching-focused approach to performance and growth

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Community sits at the heart of everything we do.

This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network.

You will shape spaces where makers, creative businesses and craft champions can connect, learn and thrive. Working closely with colleagues and partners across the sector, you will ensure that our membership programmes respond to the real needs of the craft community and create meaningful opportunities for people to engage with craft.

You will bring strong community instincts, an understanding of the opportunities and challenges facing creative practitioners and small creative businesses, and a passion for the transformative power of craft.

As a senior leader within the organisation, you will guide a talented team to deliver a compelling programme of activity, events and partnerships that strengthen the value of membership, deepen engagement and grow participation.

Through insight, listening and collaboration, you will ensure that our work remains relevant, inclusive and ambitious — supporting makers today while helping shape the future of the craft sector.

Role Focus

This role combines community leadership, programme development and income generation.

You will:

• Build and nurture a thriving national craft community
• Lead the strategic development of Crafts Council Membership and Craft UK
• Grow membership participation, reach and income
• Champion inclusive practice and remove barriers to engagement
• Strengthen the voice and visibility of craft through partnerships and advocacy

Who We’re Looking For

We are looking for someone who is passionate about the craft sector and understands the realities of building a creative career or business.

You will be a natural community builder with the ability to bring people together, build trust and create opportunities for collaboration.

You will also bring:

• Experience developing and growing membership, community or network-based programmes
• Strong understanding of the creative industries or craft sector
• Experience managing teams and supporting colleagues to deliver excellent work
• The ability to develop partnerships and collaborative initiatives
• Confidence working with data and insight to inform strategy and programme development
• Experience delivering programmes or initiatives that generate income or financial sustainability
• A commitment to equity, diversity and inclusion in programme design and delivery

Contract and Hours - Permanent, full-time, 36.25 hours per week. Role to commence from Summer 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £39,000 to £50,000 gross per annum, dependent on experience and based on full-time working (pro rata for part-time / annualised working).

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved.

As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. 

The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer.

1. Talent Acquisition Strategy 

• Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. 

• Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. 

• Build diverse candidate pools, and create initiatives to attract and retain diverse talent. 

• Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. 

• Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration.

• Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. 

• Continuously review our process to drive improvements and change, especially through the use of emergent technologies. 

• Work closely with colleagues in our youth outreach programme ‘Co-Pilot’ to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 

2. Transactional Recruitment Management 

• Create and deliver an annual international recruitment action and promotional plan 
• Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interactsand synergizes seamlessly with our existing central campaign operations 

• Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement

• Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. 

• Overseeing the development and maintenance of physical resources for overseas recruitment 

• Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate 

• Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI 

• Leading in the development of the Online Recruitment Journey 

• Leading in the recruitment of UK roles

• Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign.

• Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. 

• Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 

3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria 

• Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience 
• Overseeing MAF UK’s assessment processes and assisting with interviews where required 

• Liaising with MAF International (MAFI) to discuss candidates’ potential fit for overseas roles 

• Managing our use of UK psychometric assessment 

4. Envisioning and delivering new initiatives to attract and build our talent pipeline 

• Overseeing and driving proactive digital acquisition using LinkedIn and other platforms 
• Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives 

• Raising awareness and leveraging team support for recruitment initiatives

• Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities

• Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective 

• Designing and implementing approaches to encourage greater diversity with applicants 

• Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 

5. Partnership 

• Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units 
• Member of the MAFI Recruitment Steering Group 

• Establishing or contributing to recruitment learning circles with other Engagement Units 

• Support efforts to integrate into one global entity from a recruitment perspective 

• Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 

6. Management  

• Overall management of the relationship portfolios and specific management of ‘Premium’ enquirers portfolio 

• Line manage, coach, develop and champion the Talent Acquisition Officer 

• Participating in MAF UK organisation development initiatives and policy review 

• Managing own time effectively to maximize organisational benefit 

• Lead on the overall management and administration of the Applicant Tracking System 

7. Legal, finance and professional 

• Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process 
• Preparing and managing the recruitment budget 

• Modeling self-leadership through continual professional development 

8. Travel 

• This role will involve some travel within the United Kingdom, particularly around the events season. 

Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. 

DIMENSION AND LIMITS OF AUTHORITY:  

• Expenditure up to agreed budget. 

• Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. 

• Decision making within agreed parameters. 

TASKS COMMON TO ALL MANAGERS:

• Role modelling of organisational values and beliefs 

• Contributing to the shared spiritual life of the MAF UK team as a Christian mission

• Attendance and participation in team and corporate times of biblical reflection and prayer 

• Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings 

• Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams 

• Keeping line manager informed of all relevant information in a timely manner 

• Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged 

• Abiding by Safeguarding, Conduct and other MAF UK policies provided on the Intranet. 

CHRISTIAN VALUES, BELIEFS AND ETHOS: 

As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements.All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.

Location: Hybrid working with the requirement to work in the UK offices in either Folkestone or Cranfield. 

Working Hours:Office open officially from 9.00 to 5.30pm (9-4pm on Friday). Hours to be agreed according to flexible working policy. 

Salary:£48,500

Terms: 

Hours: As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with a one-hour unpaid lunch break each day. 

Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.

This role involves some unsocial hours, weekend work and travel within the UK 

Leave:Annual leave entitlement of 22 days per year plus eight paid public holidays per year. 

Pension: Non-contributory pension scheme (10%) of salary on joining. 

Additional Benefits:

• Access to our Employee Assistance Programme (EAP) for free, confidential support on personal and professional issues. 

• Death in Service/Life Assurance scheme. 

• Free on-site parking at our offices. 

Probationary and notice period: 

• 6-month probation period with mid-term review 

• Notice period is 3 months. 

Closing Date for Applications 22nd March

Role Overview

This is an exciting opportunity to shape Shine’s strategic direction while managing the operational delivery of our services for children, young people, and families aged 0–25. Building on the success of our Little Stars/Ser Bach programme for members aged 0–12 and the development and extension of the FIRE (Friendship, Independence, Resilience, Empowerment) programme for those aged 13–25, you will play a key role in shaping the future of our support for children, young people and their families.

Working across England, Wales, and Northern Ireland, you will lead the delivery of an established, evidence-based programme that improves health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.

You’ll lead a passionate team and work closely with Shine’s Adult Services Team (25+), Health Team, Wales and Northern Ireland Managers and wider colleagues across the organisation to ensure work is coordinated, complementary, and beneficial to members. At the same time, you’ll forge strong partnerships with NHS professionals, statutory services, and voluntary organisations—driving collaboration that will support our vision of providing consistent, high-quality support for children, young people and families nationwide.

Key Responsibilities:

• Leadership & Team Management
• Programme Development & Delivery
• Monitoring, Evaluation & Reporting
• Member Support & Engagement

Please see the full Job Description & Person Specification below and on our website. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027
• Regular working hours, and no shift work (some very occasional weekends or evenings)  
• 3% pension contribution
• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
• Additional annual leave awarded for ‘long service’
• Opportunity to purchase additional annual leave
• Broadband allowance for home-based roles
• Life insurance after 12 months’ employment  
• Access to our Employee Support Programme and Mental Health First Aiders 
• Support to learn and develop 

How to apply 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact Shine to arrange a convenient time for a call. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria. 

We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

*Please note applications without a supporting statement will not be accepted* 

Closing date: Thursday 16th April 2026 at 11pm 

Interviews:  Monday 27th April 2026  

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Job Title: Consultant Suicide Prevention Therapist
Salary: £65,000 per annum, plus 15% ILW if applicable 
Hours: Full-time, 37.5 hours per week 
Contract Type: Permanent 
Location: Birmingham, Liverpool, London, or Newcastle, with travel to other centres when required
Reports to: Director of Clinical Services

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. 

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it. 

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY
We are looking for Consultant Suicide Prevention Therapist to join our expanding clinical directorate. The Consultant Suicide Prevention Therapist is a senior clinical leader responsible for the delivery, governance, quality and continuous improvement of the organisation’s therapeutic suicide prevention model.

The Consultant Suicide Prevention Therapist reports to the Director of Clinical Services who retains overall strategic, executive and corporate accountability for all aspects of clinical services across the organisation.

Within this structure, the Consultant Suicide Prevention Therapist plays a pivotal leadership role in translating strategic direction into operational delivery of therapeutic services. The postholder ensures consistency, quality, safety and fidelity of clinical practice across centres, working closely with Heads of Centres and clinical staff to embed standards, manage risk and drive service improvement.

The role combines coordination and delivery of specialist clinical expertise, leadership, research and evaluation, clinical training and opportunity to deputise for the Director of Clinical Services in defined areas of delegated responsibility.

KEY RESPONSIBILITIES
Advanced Specialist Clinical Practice

• Provide expert consultation on cases involving increased risk
• Operate with high autonomy in complex, high-stakes clinical decision-making
• Model advanced formulation, safety planning and therapeutic engagement
• Support multidisciplinary decision-making in situations with significant clinical and organisational implications
• Hold a small, specialised caseload offering welcome assessment and interventions

Research and Evaluation

• Review existing research and literature to inform your own work
• Lead clinical audit and service evaluation programmes
• Initiate and oversee research activity in suicide prevention
• Develop academic partnerships where appropriate
• Disseminate learning internally and externally
• Analyse and interpret data and other information
• Comply with ethical, legal, and health and safety requirements when undertaking research

Clinical Training

• Lead on advanced clinical training frameworks
• Design and (co)deliver suicide prevention and risk management training
• Develop and maintain clinical competency frameworks
• Provide supervision to senior clinicians and specialist practitioners as required
• Embed reflective practice and continuous professional development structures

Service Performance, Quality Data Leadership

• Establish and monitor KPIs and clinical outcome measures
• Interpret complex clinical and operational data to inform service improvement
• Lead quality improvement initiatives across centres
• Ensure robust data governance and confidentiality standards
• Oversee digital safety and governance in remote or technology-enabled delivery
• Use evaluation findings to influence strategic and commissioning discussions

Strategic and Service Leadership 

• Support implementation of the Director of Clinical Services’ strategic vision for therapeutic services
• Lead operational delivery of the organisation’s suicide prevention therapeutic model across centres
• Translate organisational strategy into clear clinical standards, competencies and delivery expectations
• Work collaboratively with Heads of Centres to ensure consistent standards of care, governance and risk management
• Provide professional leadership and clinical direction to Principal-, Senior- and Suicide Prevention Therapists
• Ensure fidelity to evidence-based suicide prevention frameworks
• Represent the organisation in multi-agency suicide prevention partnerships and regional forums
• Escalate systemic risks, quality concerns and strategic issues appropriately

Clinical Governance and Organisational Risk

• Lead and maintain the clinical governance framework for suicide prevention services
• Oversee serious incident review processes and ensure implementation of organisational learning
• Lead on governance, audit and risk reporting relating to therapeutic services
• Ensure safeguarding standards are consistently embedded across centres
• Develop and review organisational policies relating to suicide risk management and crisis response
• Ensure readiness for internal and external inspection and compliance within our agreed quality standards
• Manage high level clinical risks with potential organisational or reputational impact

Financial and Resource Responsibility

• Hold delegated responsibility for defined elements of the service budget (e.g., training, research or service development)
• Contribute to workforce planning and establishment modelling
• Ensure effective and efficient use of clinical resources
• Provide input into business cases and funding proposals

Leadership and Line Management

• Provide direct line management to designated colleagues 
• Hold responsibility for appraisal, performance management and capability processes
• Provide professional leadership across all therapist grades
• Support Heads of Centres in managing complex clinical performance or risk issues
• Ensure safe caseload allocation and supervision structures
• Contribute to recruitment and workforce development strategy

Equality, Diversity and Inclusion 

• Lead culturally competent and trauma-informed suicide prevention practice
• Address inequalities in access, experience and outcomes
• Promote inclusive, anti-discriminatory clinical standards and practice across services

PERSON SPECIFICATION
Essential
Qualifications

• Professional qualification in Psychology, Psychotherapy, Counselling, Psychiatry, Nursing, Social Work, or equivalent
• Current registration with relevant statutory body or accredited membership of recognised professional body (e.g., Health and Care Professions Council, NMC, UKCP, BACP, BABCP) 

Experience

• Substantial post-qualification experience working with individuals at high risk of suicide
• Experience leading clinical governance frameworks
• Experience managing serious incident reviews and embedding learning
• Experience contributing to organisational strategy implementation
• Experience delivering advanced supervision and training
• Experience influencing service delivery across multiple teams or sites
• Experience interpreting complex service data to drive improvement
• Experience operating with significant professional autonomy

Knowledge

• Advanced knowledge of suicide theory, risk formulation and evidence-based interventions
• Knowledge of safeguarding legislation and practice relevant clinical governance frameworks
• Understanding of best practice models, and quality standards
• Knowledge of outcome measurement systems and quality improvement methodology
• Awareness of national suicide prevention strategies and policy landscape

Skills and Competencies

• Advanced clinical risk assessment and formulation skills
• Strategic thinking and systems leadership
• Ability to translate strategy into operational delivery
• Strong analytical and data interpretation capability, to design, conduct and evaluate research
• Skilled in influencing senior stakeholders
• High emotional resilience and professional integrity
• Excellent written, verbal and presentation skills

Desirable
Qualifications

• Leadership or management qualification
• Post Qualifying masters and/ or Doctoral level qualification 

Experience

• Experience with delegated budget management.
• Experience representing services in regional or multi-agency forums
• Research publication or formal evaluation leadership

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period 

LEARN MORE
If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm.

HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the two screening questions relating to the knowledge and skills you hold for this role. Please note, you do not need to upload a cover letter for this role. If prompted to upload a cover letter, please attach a copy of your CV instead.

Closing date: Wednesday 15th April, 12 noon
First round interviews are expected to be held on Wednesday 22nd April via MS Teams.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-227 631

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

The External Relations (ER) Department mobilizes external audiences to raise the requisite funds, influence policies and achieve practice changes to improve outcomes for our clients, while growing and protecting our global brand. The Global Policy & Advocacy team is a dynamic part of the ER Department that leverages the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients across the “arc of crisis” and influence external stakeholders, in particular governments and multi-lateral institutions, to enact these solutions to ultimately make meaningful change for our clients. From addressing the drivers of conflict to meeting the needs of displaced people, the team partners with innovative thinkers, experts and those with lived experience to identify solutions and bring them to life. We take pride in being solutions-oriented and creative. We are precise in our goals, tactics, and messages. We drive change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs across the globe. Finally, we are collaborative, constantly seeking new ideas and perspectives from others in our sector and beyond as we work side by side with programs, strategy, communications and research and innovation teams across the IRC.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

Scope and Authority 
 

Authority:
As the Program Advocacy and Engagement Director, you serve as a strategic leader shaping IRC’s global influence across crisis response contexts, guiding advocacy efforts that are integral to advancing IRC’s mission. You are responsible for strengthening our advocacy strategies and practice, providing strategic oversight, coordination and strategy building across national, regional and multilateral advocacy efforts. You will work with regionally based teams and collaborate with senior regional and country leaders, technical experts, and global counterparts to optimize IRC’s advocacy reach, advocate for systems change policies and impacts and ensure coherence. This role will be critical to ensure focus, alignment and strategic oversight to maximize IRC’s advocacy impact at a time of stretched resources and expanding humanitarian need.  

This individual will play a critical role in coordinating and identifying the strategic opportunities to cultivate relationships and influence policies at the highest levels across IRC’s advocacy priorities, implementing creative influence strategies, including targeting non-traditional stakeholders on key crisis work. This individual will ensure the global advocacy team is informed by and responsive to trends at national/regional levels, connecting our Advocacy & Influence work to the experiences and needs of our clients and programs, and providing advocacy guidance, skills development and best practice sharing.  

Key Working Relationships

Internal contacts: Regional CRRD Policy, Advocacy and Communication; Global Advocacy & Influence colleagues; Best Use of Resources Advocacy Specialist; Policy & Solutions team; Technical Excellence leads; Crisis, Response, Recovery and Development teams; Country Programs; Communications; Awards Management; President’s Office, External Relations Department 

External contacts: Legislators; government officials; critical decision makers in multilateral institutions; peer NGOs; local/regional advocacy and/or operational organizations

Key Accountabilities

Advocacy Strategy (45%)
•  Advance IRC influence by leading or supporting the design and execution of integrated advocacy strategies, including power maps, for crisis response issues in line with organizational priorities and in partnership with regional, national and technical leaders and global policy, advocacy and communications teams. 
•  Lead efforts to advocate for system change at the country level, engaging with IRC regional advocates, and Spot and capitalize on external opportunities to advance IRC’s influence objectives including with non-traditional partners. 
•  Work with regional advocates to provide expert strategic guidance and support to country programs and emergency response teams in the development of advocacy strategies. 

Policy and Advocacy Prioritization and Contextualization (25%)
•  Contribute to policy generation and prioritization by providing advocacy insights from program regions and country contexts as well as multilateral institutions, collaborating with policy colleagues to increase the credibility and efficacy of our solutions.  
•  Support the identification of policy and advocacy priorities that meet the three criteria of impact, feasibility and added IRC value. 
•  Work closely with regional and national advocates to understand critical legislation and policy impacting clients and IRC’s programmatic teams in countries where we operate. 

Multilateral Strategy (15%)
•  Build strategic relationships and maintain diplomatic engagement with multilateral institutions such as the UN, leveraging IRC’s presence to influence multilateral policy and funding decisions.  

Senior Leadership Engagement (15%)
•  Identify and shape high-impact external engagements for IRC’s senior leaders, including message development, briefings, and event positioning to elevate IRC’s global thought leadership. 

Steward Gender Equality, Diversity and Inclusion 
•  Steward gender equality, diversity and inclusion both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence. 

Teamwork (% N/A)
•  Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate.

Person Specification

Essential

Skills, Knowledge and Qualifications:
•  Graduate degree or equivalent experience in relevant field such as Public Policy, International Development, Politics, Economics, Law or International Relations **
•  Demonstrable track record of leading advocacy strategies that generated tangible policy change, ideally in more than one context. **
•  Ability to think strategically and creatively, being oriented towards solution development when traditional advocacy means do not suffice and especially in fluid and politically sensitive environments, exercising sound judgment under pressure.**
•  Extensive knowledge of humanitarian aid and refugee issues, particularly around long-term displacement. **
•  Exceptional verbal communication and interpersonal skills: strong presenter, facilitator, public speaker and trainer. Demonstrated ability to communicate and collaborate successfully with experts, high level decision-makers, and colleagues in the humanitarian and development fields. **
•  Excellent writing skills and the ability to translate complex material and data into compelling narratives that resonate with decision-makers and mainstream audiences.
•  Ability to work within short timelines to a high degree of accuracy.
•  Initiative and ability to work independently on fast-moving issues, and juggle competing demands.
•  Experience working in a development or humanitarian context is preferred. 
•  Fluency with IRC’s strategy and advocacy agendas is preferred. 

Experience:
•  Demonstrated experience in leading advocacy strategy development and execution with a focus on creativity and strategic thinking.
•  Extensive  experience working on complex humanitarian and/or development issues particularly at the multilateral or systems-change level, in more than one geographic or political context. International NGO or multilateral/intergovernmental body experience preferred. National legislative or executive branch experience is an asset. 

This senior leadership position is responsible for managing and overseeing OTR’s Voice Services which include our Advocacy and Independent Visiting (IV) Service, Participation Service, LGBTQ+ Service, and our CAMHS Link Work Service. You will directly line manage our Leads of these services and empower them to deliver and develop the work that they do.

You’ll work with the Service Leads to manage key commissioner and contract relationships to ensure we’re delivering in line with our contractual obligations. This role also plays an important part in shaping the future of each service; supporting re-contracting, bid writing, and applications to tender.

The post holder will be a key member of OTR’s Senior Management Team (SMT), working collaboratively with the Head of Wellbeing Services, Head of Resources, and the CEO to help shape and deliver the organisation’s strategy, drive innovation, and support long-term organisational growth.  

Your attributes: 

We are looking for someone who has strong people management skills, who can build trust quickly within a team. The Service Leads are key to the success of this role and their expertise and knowledge is invaluable. 

You’ll enjoy supporting colleagues to thrive and develop services, while also able to use a strategic approach to decision making to future proof what we deliver. You’ll be passionate about our mission and hold strong communication skills to bring clarity to our work for staff, partners, and young people.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.   

Main Responsibilities 

Service delivery support 

• Operational oversight and responsibility for OTR’s Voice service, working with the Service Leads to ensure continuity of quality service provision. 

• Line management of: LGBTQ+ Lead, Participation Lead, Link Worker Lead, and Advocacy & IV Lead. 

• Through service evaluation, ensuring young people are receiving the best possible quality of support, capturing feedback and learning to continually develop the support we provide.

• Working with Team leads on quality assurance using the data from our client record system, and service specific monitoring to ensure we’re delivering on contractual goals and targets.  

• Be the first point for safeguarding escalation for the Voice Service Leads and part of the on-call safeguarding rota for all of OTR.

Contracts and commissions 

• Managing relationships with contract managers and commissioners. 

• Working with the Service Leads to make sure we produce timely reporting, monitoring numbers, and finance papers.

• Attending quarterly review meetings, annual reviews and subgroups relating to these.

• Working with the SMT on re-contracting and applications to tender for Voice Services. 

Finance 

• Work with Service Leads and the SMT on funding proposals and development opportunities for the Voice Services. 

• Working with the CEO and Service Leads to set and manage the service budgets and expenditure. 

Partnerships 

• Engage and collaborate with community partners to increase OTR’s presence and impact. 

• Develop and maintain relationships within health a social care to improve outcomes for young people.

• Participate in a variety of external networks and steering groups to share learning and best practice to reach more young people who need us most.

Senior Management Team 

• Alongside SMT and the Board of Trustees, overseeing and managing the implementation of OTR’s organisational strategy, including reporting to the Board.  

• Promote OTR values and support the growth of OTR’s culture and identity

• Alongside SMT proactively work to ensure Equity, Diversity, and Inclusion commitments are upheld and continuously woven into what we do.

• Leading on EDI work across OTR to ensure an inclusive, equitable and accessible service for all young people and staff. 

General  

• Participate in the day-to-day work of the organisation – such as reporting, attending team and other meetings as required, and taking a flexible approach to general administrative and support tasks

• Be an ambassador for OTR, actively promoting our vision and work

• Ensure the effective implementation of the organisation’s policies and overall organisational objectives, including Health & Safety policies and procedures, taking responsibility for their own personal health, safety and welfare in the workplace.

• Following safeguarding policies and procedures in all aspects of the work with children and young people.

• Actively promoting good equal opportunities practices across all aspects of work and taking positive steps to counter discrimination however and wherever it occurs.

• Participate constructively in supervision and staff development opportunities including training and team building initiatives.

• Contribute to co-operative working across all the services within OTR.

• Promote and enable active involvement of young people in planning, improving and making decisions about OTR services.

• Ensure effective and accessible communication with staff, service users and the general public.

• Contribute to maintaining and developing effective professional relationships both internally and with outside agencies.

• Undertake any other reasonable duties consistent with the skills and duties needed for this role, as required. 

For the full Job Description and Person Specification, please visit our website. 

Working pattern and location 

This role is based at our office in central Bath, which is very close to Bath Spa train station and Bath central bus station. The post holder will be based in a shared office with access to meeting rooms.

There is opportunity to work from home when agreed with your line manager, and we operate a flexible working policy which allows your hours to be spread throughout the day/week in agreement with your line manager.

The post holder will be expected to be able to travel throughout the authority and beyond to meet service users, professionals, and to attend meetings and training activities associated with the position. Mileage allowance will be payable for these types of travel.

The job will require occasional working outside of core office hours, some evenings, including the occasional weekend.  

Applicants must have the ability to travel within and outside the local authority, including to areas where there is no public transport.