Policy and partnerships manager jobs in Washington d c, district of columbia

Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.

This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.

The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.

This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.

If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.

Hours 36 hours a week, full time, worked across a rota covering Saturdays

Reports to: Social Networking Manager

Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon

Money & Energy Advice Service Lead

Pro rata salary: £39,825 (35 hour week)

Home-based, with travel as required

Up to 35 hours per week with occasional evenings and / or weekend work will be required

Permanent (subject to external funding)

Responsible for: 2.0 FTE Money & Energy Advisers

About the role

This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond.

With around 4 in 10 beneficiaries, we support seeking help with financial difficulties, this is a pivotal role for Kidney Care UK.

We are seeking a knowledgeable and confident specialist income maximisation activities for a role with three key parts: to lead a small team delivering benefits and energy advice and support directly to clients; to play a key role in upskilling and supporting our outstanding Patient Support team across the country; and to be the subject matter expert within Kidney Care UK.

Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027.

This role is made possible thanks to the support of British Gas Energy Trust.

About Kidney Care UK

Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease. 

About the Money & Energy Advice Service

The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme

Chair (Non-Executive) – Board of Directors

South West Wildlife Fundraising Ltd (‘SWWFL’)

Remuneration: £12,500 per annum (plus expenses)
Location: Home-based, with some travel across the South West
Time commitment: Approximately 4 days per month

Do you care about the work of the Wildlife Trusts and want to make a real difference to the future of our treasured wildlife?

About the role

SWWFL, a wholly-owned trading subsidiary of 8 regional Wildlife Trusts, is seeking an experienced and strategic leader to take on the role of Non-Executive Chair of the Board. This is a pivotal leadership position, providing direction to the Board of Directors, supporting the Chief Executive Officer, and strengthening relationships with our owning Wildlife Trusts and partnerships with client Trusts.

You will also serve as a Company Director of SWWFL, sharing responsibility for the oversight, stewardship, and long-term success of the organisation.

This is an exciting opportunity to contribute to a purpose-driven organisation supporting the work of The Wildlife Trusts across the extended South West.

Key responsibilities

As Chair, you will:

· Lead the Board of Directors, ensuring effective governance, decision-making and accountability

· Work closely with the CEO, providing both support and constructive challenge

· Ensure strong strategic alignment between SWWFL and its owning Wildlife Trusts and client Wildlife Trusts

· Oversee financial performance, risk management and regulatory compliance

· Chair Board meetings and ensure effective participation from all Directors

· Act as an ambassador for SWWFL with external stakeholders and partner Wildlife Trusts

· Lead the annual appraisal and development of the CEO

Governance and Director responsibilities

In addition to Chair duties, the postholder will fulfil the responsibilities of a SWWFL Company Director, including:

· Acting in accordance with the SWWFL Memorandum & Articles of Association and Members’ Agreement

· Exercising independent judgement, care and diligence

· Ensuring robust governance, financial oversight and risk management

· Supporting long-term sustainable success of the business

Terms of appointment

· The Chair is appointed by majority vote of the Board

· Term: normally 3 years, may be renewed, with annual performance review by the Board and owning Trusts

· The Chair role is remunerated, via a contracting agreement, in recognition of additional responsibilities

· The person appointed must, therefore, have appropriate and genuine self-employed status (or equivalent) to receive payment

· Where a Trustee of an owning Wildlife Trust is appointed, they cannot receive remuneration in line with SWWFL governance arrangements

· All Directors (including the Chair in their Director capacity) are subject to SWWFL governance requirements

About you

We are looking for someone who brings:

Experience

· Significant Board-level experience

· Proven experience of chairing meetings

· Senior strategic leadership experience (ideally in a commercial environment)

· Strong stakeholder management and relationship-building experience

Skills & knowledge

· Strong understanding of governance and regulatory requirements

· High level of financial literacy

· Commercial awareness

· Experience in risk management and organisational oversight

Personal qualities

· Strategic, decisive and emotionally intelligent

· Collaborative and diplomatic, with strong interpersonal skills

· Confident in an ambassadorial role

· Committed to the mission of The Wildlife Trusts

Time commitment

The Chair is expected to commit around 4 days per month, including:

· Regular meetings with the CEO and Finance Manager

· 6 Board and Stakeholder meetings annually

· 4 Finance & Remuneration Committee meetings

· Meetings with auditors and owning Trust CEOs

Some travel across the South West will be required, although many meetings are held remotely.

Eligibility

The Chair does not need to be an employee of an owning Wildlife Trust. However, they do need to be a member of their local Wildlife Trust, and they will operate within a Board that includes Directors who are drawn from the owning Trusts:

Avon, Devon, Dorset, Gloucestershire, Hampshire & Isle of Wight, Somerset, Wiltshire, and Worcestershire Wildlife Trusts.

Why join us?

This is a unique opportunity to play a key leadership role in a values-driven organisation, helping to support vital conservation work across the South West and beyond.

How to apply

An application pack and form can be downloaded from the SWWFL website. A copy of your CV, plus a personal statement detailing your skills and experience relevant to this role, must be included in your application.

The deadline for applications is 7th June 2026.

Interviews will take place on 30th June 2026 at Avon Wildlife Trust, Bristol. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Drop-In Service in Brent.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The successful candidate will have demonstrable experience working with individuals affected by mental health and dual-diagnosis issues, with strong knowledge of a wide range of mental health conditions, effective communication approaches, and the ability to provide support with dignity and respect. They will understand relevant Mental Health legislation, the principles of recovery, and a variety of recovery approaches. The role requires the ability to work both independently and as part of a team, support the induction of new staff and volunteers, and work collaboratively with statutory services. The candidate will bring experience in planning and delivering added-value initiatives, alongside excellent communication, partnership-building, risk-assessment, and case-management skills. Strong organisational, IT, literacy, and numeracy abilities are essential, as is knowledge of local recovery tools, wellbeing services, and safeguarding practices.

When will I be working?

39 hours per week, including weekends and bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Role/Job Title: Head of Kent Services
Location: Pembury, with travel between services as required 
Contracted Hours Full time -37 hours per week (Mon-Fri)
Salary: £55,000 - £65,000 per annum FTE

Application Deadline Date:  Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

FULL JOB DESCRIPTION

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.
 

About the role:
This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support.
 

The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent.

The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio.

The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity.

 

Knowledge and Experience:

We’re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways.  We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths.

Essential Experience:

• Significant senior management experience in health and social care.
• Proven leadership experience managing CQC Registered Managers.
• Strong knowledge of autism and learning disability support models.
• Experience managing budgets and financial performance.
• Demonstrable experience of regulatory compliance and inspection processes.
• Experience working with commissioners and local authorities.
• Experience managing large-scale change programmes.
• Significant experience in building team capability and managing complex employee relations.
   

Essential Skills & Competencies:

• Strategic thinking and operational delivery capability.
• Strong financial acumen.

• Experience overseeing impactful, outcomes-driven services at a strategic level.

• Strong project and programme management skills.
• Excellent leadership and people management skills.
• Excellent analytical and data interpretation skills.
• High-level communication and stakeholder engagement skills.
• Ability to manage complexity and drive change.
• Strong problem-solving and decision-making ability.
• Ability to build and sustain relationships, with trust and integrity
  
  
   

Desirable:

• Relevant professional qualification in health or social care (Level 5 or above).
• Experience overseeing multiple residential and/or supported living services.
• Experience in service mobilisation or turnaround.
• Experience with Positive Behaviour Support at strategic level.
   

Core Values & Leadership Expectations:

• Commitment to person-centred, rights-based and autonomy approaches.
• Passion for inclusion, dignity, and empowerment.
• Dedication to safeguarding and promoting welfare.
• Evidence-informed decision-making.
• High levels of integrity, resilience, and accountability.

• Reflective, open to feedback and committed to continuous learning
• Brings authenticity, empathy and a collaborative spirit
  
   

What we can offer you:

• An exciting and rewarding role that you can really make your own
• An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives.
• Member of the Inclusive Executive Leadership Team.
• Hybrid working
• Adjusted Hours or compressed working weeks
• Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
• Paid DBS 
• Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service
• Nest Pension and Death in Service Benefit
• Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
• Aspens High Street Stores -20% discount on all items for Aspens’ staff
• Bluebell cafe- Discounted staff menu available
• Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
• Recognition schemes, including ‘Employee of the Month’
• Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.

As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.

Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.

The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:

• Senior leadership experience in a complex, multi‑site environment.
• A track record of delivering large-scale programmes and leading distributed teams.
• Strong strategic thinking, problem‑solving and relationship‑building skills.
• Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
• Excellent judgement, communication skills and the ability to influence at all levels.
• Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
• A collaborative, inclusive leadership style aligned with Shannon Trust’s values.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews, which will be held online, are planned for the w/c 18th May.

A growing charity supporting boys and men is seeking a Monitoring & Evaluation Lead to strengthen impact measurement, quality assurance, organisational learning, and data systems across the organisation.

Part-time (28 hours per week / 0.8 FTE) | Hybrid – London
Salary: £32,928 (FTE £41,160)

Reporting to the Operations Director, this role will work closely with senior leadership and programme teams to ensure services are effective, data-informed, and aligned with the charity’s mission and values.

Key Responsibilities

• Develop and support impact and evaluation frameworks across services
• Embed a culture of learning and continuous improvement
• Lead on quality assurance processes and reporting
• Strengthen impact evidence for partnerships and funding
• Support and develop Airtable CRM systems, automations, and training
• Provide data insights and reporting for internal and external stakeholders
• Support GDPR compliance and data protection processes
• Explore safe and effective use of AI within evaluation and reporting

Person Specification

Essential

• Experience in impact evaluation, quality assurance, CRM oversight, and GDPR compliance
• Strong analytical, organisational, and communication skills
• Ability to manage competing priorities and collaborate effectively across teams
• Commitment to values-driven work and continuous improvement

Desirable

• Experience in the charity sector
• Knowledge of youth, family, or social policy
• Experience using AI within evaluation or insight work
• Training in data protection

The successful candidate will be aligned with values including resilience, empathy, inclusiveness, curiosity, and non-violence.

For more information, please submit your CV. Please note, due to the level of application, only successful candidates will be contacted with further information.

Deadline: ASAP, reviewing on a rolling basis

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

As Head of Planning and Performance, you will sit at the heart of decision-making, shaping how the Motor Neurone Disease (MND) Association focuses its effort, measures outcomes and delivers at pace. This role offers real influence in how strategy is planned and implemented.

You will transform data and insight into confident direction for our Executive Leadership Team and the Board. As Head of Planning and Performance, you will ensure priorities are clear, delivery is owned and progress is transparent. Your leadership and expertise will help ensure resources, strategy and outcomes are fully aligned.

You will play a vital role in strengthening our response to MND, ensuring urgency is matched by precision, and ambition by delivery. This is an excellent opportunity to shape how impact is planned, measured and effectively delivered at scale.

Key Responsibilities

• Lead annual and multi-year business planning, aligned to strategy goals and budgets
• Drive reprioritisation as insight, risk or opportunity emerges
• Develop performance reporting, management information and key performance indicators
• Lead impact reporting that demonstrates continuous progress and tangible outcomes
• Lead the Project Management Office and oversight of change delivery
• Represent delivery risks and interdependencies to senior leaders and the Board

About You

• Strong experience in strategic and operational planning
• Proven expertise in designing performance frameworks and KPI reporting
• Experience developing impact reporting aligned to strategic goals
• Confidence influencing senior leaders and Boards
• Excellent organisational and stakeholder engagement skills
• Experience leading teams and complex change
• Experience managing change projects and advocating for a continuous improvement culture.

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Our ESOL service was established in 2017 and now runs 5 days per week and offers English lessons for resettled refugees and an English Club with an emphasis on learning skills for integration into UK society. We are a growing team of ESOL tutors and creche teams providing training to help refugees and their families to resettle in Bedford Borough and Central Bedfordshire.

About the role

The Early Years Session Lead holds responsibility for leading sessions in our trauma-informed Early Years setting. They do not hold line management responsibility for other practitioners however supervise a small team of L2 practitioners during the sessions.

The Early Years Session Lead is part of the EY Leadership Team, which meet together online on a Weds 15:00-16:00.

In addition the EY Session Lead works in our EY setting in Bedford on a Friday alongside the EY Session Lead (Bedford) and the Senior Early Years Practitioner who holds line management responsibility for the EY team.

We are open to discussing flexible working requests for the right candidate.

You can download a full job description from our website

Next Step

If this sounds like you, please complete our application form and Equal Opportunities form.

Location: Shefford, and Bedford Town Centre

Closing Date: 21st May 2026 at 6pm

Interview Date: 1st June 2026 in Shefford

JOB PURPOSE 

As an Employment Coach, you will be part of a dedicated team supporting people accessing our services to move towards their employment, education, training and volunteering goals. You will manage a caseload and provide tailored one-to-one support, working with service users to build their skills and confidence, and support them into employment using a strengths-based approach. The role also involves supporting group activities and workshops that help clients take positive steps towards employment. In addition, you will develop and maintain strong relationships with a range of partner organisations that offer employment, education and training opportunities. Through meaningful engagement and guidance, you will support clients to identify opportunities that align with their goals and help them progress towards sustainable employment. 

MAIN TASKS 

• To provide a safe, inclusive and welcoming service for those who are seeking to gain employment opportunities, including exploring goals and available support. 

• To assess and support a one-to-one caseload of clients to develop and review tailored self-development plans, with clear actions that encourage personal responsibility, ambition, and progression towards employment through suitable opportunities and meaningful activities. 

• To support clients with job searches and career development through CV writing, job applications and interview preparation. 

• To encourage ambition and positivity using a strengths-based approach, while working with clients to understand their individual support needs and support progression into employment. 

• To undertake employer engagement activities and support the planning and delivery of job fairs and workshops. 

• To participate in Employment, Training and Volunteering drop-in services and events to allow varied points of access for clients to engage with support, including at the Passage Resource Centre, at Passage accommodation projects and with external partners. 

• To build and maintain a strong network of referral partners and apprenticeship pathways, ensuring the service is accessible to individuals who would benefit from it 

• To build and maintain positive relationships with employment, training and volunteering organisations and partners, including attending off-site networking events 

• To have an understanding of the Universal Credit system and the relationship between employment and benefits, and to encourage clients to seek specialist advice where appropriate to support positive outcomes. 

• In partnership with Fundraising colleagues, develop and implement opportunities for our corporate partners to deliver training or get involved in volunteering.

• To work with the Lived Experience Project Manager to ensure we provide opportunities for clients to get involved in the shaping of the service to further develop the project appropriately. 

• To deliver client work and workshops in line with defined Key Performance Indicators and ensure accurate data inputting on our In-Form database in a timely fashion and produce data for reports as requested.

• To participate in weekly client reception shifts alongside the wider Community Services Team. 

GENERAL RESPONSIBILITIES 

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• To participate in regular supervision, case managements and annual appraisal, and help in identifying your own job-related development and training needs. 

• To ensure that all The Passage policies and procedures are being adhered to. 

• To contribute to the effective implementation of The Passage’s Equity, Diversity and Inclusion Policy as it affects both The Passage and its work with vulnerable adults. 

• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. 

This person specification sets out the essential abilities and qualities that will be used in the selection criteria for the post. When completing your application form, please address criteria E1 to E6 and K1 to K3 demonstrating your experience and knowledge and give evidence of your experience and abilities. 

______________________________________________________________________ 

EXPERIENCE 

E1 Experience of working in a similar post, either a paid or voluntary capacity, supporting disadvantaged groups to secure employment. 

E2 Experience in supporting individuals to identify their strengths, set personal goals, and take steps towards securing and sustaining employment. 

E3 Experience of managing a complex caseload and working within an evidence-based practice framework to meet targets and Key Performance Indicators. 

E4 Experience of supporting or participating in recruitment opportunities, job fairs and employment events 

E5  Experience of working with a diverse range of partner organisations to achieve positive outcomes. 

E6  Experience of working with databases and recording systems to evidence your work (training will be provided). 

KNOWLEDGE 

K1 Knowledge of Universal Credit and welfare benefits, and the implications when getting back into employment 

K2 Knowledge of initiatives surrounding homelessness and employment 

K3  Knowledge of how to influence and practice positive engagement 

K4  Knowledge of how to support and provide guidance to individuals and how to draw up a personalised development plan 

K5 Knowledge of ways of working with partners to add value and capacity to a service 

Do you believe every young person deserves the chance to dream big about their future? At MyBigCareer, that belief drives everything we do.

We're a small but mighty charity supporting young people aged 11–18 from underserved communities across London and the North East, helping them build the knowledge, confidence and connections to thrive in the world of work. Since 2013 we've supported over 20,000 young people through personalised careers guidance, coaching and employability programmes, working alongside schools, corporate partners and a network of more than 300 inspirational volunteers.

The role

This is a dual-focus role sitting right at the heart of how we deliver our impact. You'll lead our volunteer programme nationally; recruiting, training and supporting the coaches and volunteers who deliver our programmes, while also overseeing programme delivery across our London partner schools.

On the volunteer side, you'll manage the full volunteer journey from recruitment and DBS checks through to training, engagement and retention, and act as our organisation's DBS Lead. On the delivery side, you'll coordinate and deliver MyBigCareer programmes in London, acting as a key relationship holder for school partners and ensuring young people receive consistently high-quality careers guidance and employability support.

This is a hands-on role for someone equally comfortable with strategic coordination and direct delivery, who thrives in a close-knit, values-led small team.

About you

You'll bring experience in volunteer management, programme coordination or a similar role, ideally in the charity or education sector. You'll be a confident communicator, a natural relationship builder, and someone who cares deeply about equity and social mobility.

Essential experience and skills include:

• Experience managing or coordinating volunteers, ideally in a charity, education or community setting
• Experience coordinating or delivering programmes or projects with multiple stakeholders
• Strong organisational skills and the ability to manage competing priorities
• Confidence delivering workshops, training or presentations to groups
• Sound understanding of safeguarding principles
• Competent with Microsoft Office, Google Workspace and CRM systems

Desirable:

• Experience in or with schools or education settings
• Experience as or supporting a DBS Lead
• Knowledge of or connections to London communities
• Lived experience of the inequalities faced by the young people we support

Our values

Compassion First. Dream Big. Empower Others. Act with Purpose. It's really important to us that whoever joins us lives and works by these values and is at their best working collaboratively in a small, mission-driven team.

The details

• Salary: £30,000–£32,500 FTE (pro rata for part time)
• Permanent contract, full time (37hrs) or part time (minimum 30hrs) considered
• Hybrid; home-based with at least weekly travel to London and occasional UK travel
• 27 days annual leave + bank holidays + Christmas closure
• Target start date: August 2026
• Enhanced DBS check required

We particularly welcome applications from people with lived experience of the inequalities faced by the young people we support, and from those with existing knowledge of or connections to London communities.

Closing date: 13th May 2026 1st round interviews: w/c 1st June | 2nd round: w/c 8th June

HEAD OF THE MESSAGE IN LONDON (HUB LEADER)

Strategic leadership role at The Message Trust, growing the London mission by sharing Jesus through creative mission, community transformation and enterprise.

Contract: Permanent, full-time (35 hours)

Location: Hybrid – minimum three days per week in the London office, with regular travel across London.

Travel: Monthly Prayer Days at Manchester HQ (travel and hotel expenses paid)

The Message Trust has, for over 30 years, been boldly sharing the good news of Jesus with some of the hardest-to-reach young people and communities in the UK and beyond. Through schools, neighbourhoods, prisons and enterprise, The Message sees lives transformed in word and action.

Previously voted Best Not-for-Profit to work for in the UK by the Sunday Times Best Companies Survey, it is now seeking a Hub Leader to develop its growing work across the capital.

Why work for The Message Trust?

• Strategic leadership role at the heart of mission in London
• 33 days annual leave (including bank holidays), rising to 35 after five years
• Daily prayer and worship, plus monthly Prayer Days
• Up to one week of paid leave per year for a mission trip
• Enhanced family-friendly policies, EAP and Wellness Action Plans
• Cycle to Work, Techscheme and Electric Car salary sacrifice schemes
• Supportive, faith-centred team environment

We’re looking for a strategic, self-motivated leader with the breadth of communication skills and entrepreneurial energy to pioneer new work in partnership with the local church. You’ll bring people, ministries and partners together, inspiring teams, building networks and shaping the next chapter of The Message’s mission across London.

In this role, you’ll have the opportunity to:

• Shape and lead an ambitious regional vision for The Message in London
• Build, lead and inspire a passionate London Hub team, rooted in prayer and worship
• Cultivate deep, joyful partnerships with churches, denominations and Christian networks across the capital
• Spark generosity by championing fundraising and major donor engagement, including the flagship London Urban Heroes Dinner
• Pioneer bold, creative mission across schools, Eden communities, prisons and Christ‑centred enterprise

This role is ideal for an experienced leader with a passion for evangelism, youth and community mission, and a heart to see London changed by the gospel.

This role is subject to an Enhanced DBS check.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

• £60,535 per annum
• Full time, 35 hours per week
• Fixed term contract expected to end in July 2027
• South West

About the role

Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across the South West, supporting them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.

You will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

How to apply

For further information and details of how to apply, please visit the website via the apply button.  CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 13 May 2026.
Shortlisting outcome: w/c 18 May 2026.
Interview date: 28 May 2026 (in person in Exeter).

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. For further information on how we apply the scheme, please visit the website.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

We are an ambitious team incubated and supported by ImpactEd Group. The role would be employed by TEP Services Limited.

Our platform has been built from the ground up by a small, skilled development team over the past three years. We are appointing a Senior Rails Engineer at a pivotal moment, joining as a senior individual contributor with strong influence on product planning and the roadmap, owning two products in the TEP ecosystem, and acting as the senior technical reference point for the wider development team.

You will work closely with our fractional CTO and the TEP Director to translate strategic priorities into well-built software, helping us actively embed AI-assisted development practices that we believe will significantly change how our team works over the next two years. Supporting our early- to mid-career developers in their work comes alongside the technical role.

 We are a small, mission-driven team and this is a high-trust, high-ownership role. The right person will care about the quality of what they build, be genuinely curious about the problems schools and trusts are trying to solve, and be excited about using AI tooling not as a shortcut but as a genuine accelerant for good work.

 What you’ll inherit

• A proven, established codebase. Three years of well-considered Ruby on Rails development serving 600+ schools across the UK, Australia and the UAE, with active users, real data, and a roadmap shaped by partner feedback.
• A small, capable, agile team alongside you. Early-mid career developers learning from your day-to-day practice, with a culture of peer review, pair programming and honest feedback already in place.
• A fractional CTO and an engaged Director. Architectural sounding board on one side, a Director who understands the platform and the partner base on the other. You will not be navigating priorities alone.
• A clear AI-first direction. AI assisted development tools are in use and central to how we expect the team to work going forward. You will help shape that practice.
• Real product ambition. A roadmap that includes deeper data pipelines, international growth, and the underlying infrastructure to support a national-scale evidence base.
• A base in Leeds. A vibrant, accessible city-centre office at Platform, New Station Street, two minutes from Leeds station, in the heart of the northern tech hub. Remote-first or office-based at your preference.

Role responsibilities

This is an individual contributor role, owning two products in the TEP ecosystem with strong influence on product planning and the roadmap, working closely with the TEP Director and our fractional CTO. You will write production code day to day, own architectural decisions across your scope alongside the fractional CTO, and act as the senior technical reference point for the development team.

Platform development

You will:

• Write well-tested, high-quality code using Ruby on Rails and front-end technologies, delivering features, fixing bugs and addressing technical debt.
• Work within our Trello and GitHub workflow and agile ways of working, reviewing code, maintaining pull request quality and upholding a strong peer review culture.
• Take ownership of architectural decisions on the platform, working with the fractional CTO to ensure they are sound, well-reasoned and documented.
• Balance delivery pace with code quality. We want to move fast without accumulating debt.
• Contribute to the ongoing improvement of our development processes, tooling and ways of working as the team and platform grow.
• Lead on security and platform performance workstreams.
• Use AI-assisted development tools (Claude Code and similar) as a genuine part of your daily working practice, not as an occasional aid.

Product planning

You will

• Collaborate with the Director and fractional CTO on roadmap prioritisation, balancing new features, fixes, security and technical debt with a clear view of capacity and complexity.

• Translate product priorities into well-scoped, well-estimated technical work, developing cards, running planning sessions and ensuring the team has clarity on what they are building and why.

• Engage in sprint planning and retrospectives, contributing to how we continuously improve our delivery cadence.

• Bring your own perspective on where AI tooling adds value and where it introduces risk. We want someone who uses these tools critically and thoughtfully.

• Contribute to how we think about AI in product development more broadly. This is an area we are actively investing in and your input will shape our approach.

• Provide the Director with clear, honest technical input on decisions that have a product or strategic dimension.

Problem solving

You will:

• Respond to bug reports, both automated exceptions and human reports, working with the team to diagnose and resolve issues quickly.

• Maintain and improve platform reliability, security, monitoring and incident response processes.

Team development and mentoring

You will:

• Provide day-to-day technical support for the development team, the senior technical reference point for our developers.

• Contribute to strategy and working culture as part of a small, growing organisation. We value people who engage beyond their immediate technical brief.

• Mentor and support the team’s growth through pair programming, code review, structured knowledge sharing and honest feedback.

• Help model and embed AI-first working practices across the team, supporting the developers in building real fluency.

• Work with the TEP Director and fractional CTO on team development and ways of working.

About you

We are open to a range of backgrounds. The right person will bring strong technical depth, creative problem solving and real enthusiasm for the way emergent technologies and AI are changing how development work gets done. You do not need to have worked in education or edtech before, but you should care about the mission.

What you’ll need

• We imagine that most strong applicants will have 7+ years of relevant commercial Ruby experience, with strong Rails experience in production environments. We are more interested in your skills than where they came from.
• A strong instinct for code quality. You care about maintainability, test coverage and what the codebase looks like in two years, not just whether it ships today.
• Genuine, practical experience with AI-assisted development tools. You use these comfortably and can speak with real authority about when and how they work.
• Comfort working in an evolving, established codebase. You are at ease with inherited code and incremental improvement.
• Familiarity with data pipelines, analytics infrastructure or big data.
• Translating product priorities into well-scoped technical work. You are comfortable bridging product and engineering.
• Strong communication skills. You can explain complex technical decisions clearly to a non-technical Director and work effectively with a fractional CTO.

What will set you apart

• Experience working in Python.
• Experience significantly contributing to a small development team, not just individual delivery, but helping others do their best work.
• An interest in education, social enterprise or the tech for good context.