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PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.
Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.
Salary and Location
Successful candidates for the Member Response Team Administrator will be able to demonstrate:
The main duties of the Member Response Team Administrator role include:
The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.
Employer Benefits
You will have access to a generous package of staff benefits including: -
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Thursday 16 April 2026.
Applications must be received by the closing date and time specified.
Interviews will be held in person at PCS Clapham: Tuesday 12 May 2026 & Wednesday 13 May 2026
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Grade: Band 2, London
Salary:
Spine points 38-34
Starting salary £39,911 p.a. rising to £44,466 p.a.
Location: PCS Clapham
Purpose of the job:
As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.
Responsible to: Member Response Team Leader
Responsible for: Not applicable
Contacts
External:
PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments
Main duties and responsibilities
1. Member Support
2. Telephony Support
3. Maintain CRM database
4. Office Support
5. Meetings, Conference, Election, Ballot and Events Arrangements
6. Teamwork
7. General
Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Date: March 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
TRAINING
KNOWLEDGE
SKILLS
OTHER
About BIG Alliance
BIG Alliance (Businesses for Islington Giving) delivers business-supported employee volunteer programmes to strengthen links between businesses, community organisations and education institutions across Islington. In doing so, it aims to help address issues of poverty and isolation, which are prevalent across the borough, despite the perception of Islington being an area of high wealth. 43% of children are growing up in poverty, one if the highest rates in the country, and Islington is the 6th most deprived out of 32 London boroughs.
Established in 2012, BIG Alliance aims to make community investment easier, more effective and more rewarding for its business members. It is a partnership between, East London Business Alliance – a registered charity that has been supporting the social and economic regeneration of east London for 30 years, Macquarie Group – principal funder and founder, and Islington Giving - funder and founder. To date, BIG Alliance has placed more than 16,000 business professionals into volunteering opportunities within over 700 community organisations, schools, colleges and universities.
ELBA has an excellent employee benefits package including generous leave, flexible balance between working from home and the office, BUPA health cashplan; enhanced maternity and paternity pay; an active wellbeing and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline. including access to free accredited courses up to degree and post-graduate level.
Purpose of the job
The main purpose of the job is to facilitate development and delivery of the BIG Alliance’s skills-based volunteering programme, which utilises the skills, experience and sector-specific expertise of employees within our business partners to support Islington’s community organisations and residents.
Our skilled volunteers are placed with a community partner or beneficiary either individually or join one of our annual programmes which include: CoRe (Community Resourcing), Board Builders, Leaders in Partnership and Time to Talk. Over 3,000 employees have been placed as skilled volunteers through BIG Alliance since 2012 providing expertise in law, finance, IT, HR, and marketing and communications to name just a few.
The postholder will be responsible for the successful delivery of various aspects of this programme, delivering exciting, innovative employer supported volunteering projects that meet the expectations of specific corporate supporters, and the needs of the community with key geographical focus in Islington.
Job Description
Main duties
• Collaborate closely with community partners, corporate partners and BIG team to understand community needs and design appropriate employee volunteering activities to address these needs
• Develop relationships and effective partnerships with key stakeholders in the community including the local authority and community infrastructure support organisations to maximise the impact of BIG Alliance’s work.
• Support the delivery of all business skills activity and the wider BIG Alliance programmes.
• Proactively market volunteering programmes to BIG Alliance corporate partners.
• Source, place and manage cohorts of corporate volunteers in line with business plan and project targets.
• Develop effective working relationships with community affairs team with BIG Alliance corporate partners, ensuring that these companies are supported to develop employee volunteering and other initiatives that meet their targets, priorities and strategies.
• Implement effective evaluation and impact measurement tools in line with BIG Alliance corporate partner requirements, ensuring that evaluation informs best practise to ensure continuous improvement.
• Work on any projects with BIG Alliance, as and when required.
General
• Use BIG Alliance’s internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce
• Ensure that effective project management systems for monitoring and evaluation are in place and keep detailed records.
• Proactively generate case studies, news articles, photos and social media content to promote the work of BIG Alliance in line with BIG Alliance communication targets and protocols.
• Collaborate with other BIG Alliance colleagues on projects where appropriate and contribute to the development of BIG Alliance/ELBA as an organisation overall.
• Adhere to and implement policies, including equal opportunities and health and safety.
• Undertake any other reasonable duties as requested by your line manager.
ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications.
Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.
A thriving Islington that’s equal for all.
The client requests no contact from agencies or media sales.
Do you want to help UK Churches engage with God’s mission throughout the world? Can you help BMS World Mission continue to make Jesus known and improve the quality of life for thousands of people? If you want to connect and enthuse churches with Jesus’ global mission then we want to hear from you!
At BMS we are passionate about mission and working for a world where all can experience faith in Christ and the abundant life only he provides. We want to inspire UK Baptist Churches about their role in global mission and their partnership in bringing about transformation through BMS World Mission.
This role works with the Church Engagement Manager to create multiple points of connection for UK Churches and church-based volunteers to engage with BMS and with our story of mission. It will create and maintain relationships with churches and key Baptist leaders to help ensure they recognise BMS as an organisation which can take them deeper in their understanding of mission and global transformation.
For this role, knowledge of BMS’ supporter base, experience of the evangelical aspects of BMS’ mission and full support of its missionary work are crucial.
We are seeking an individual with the following experience and skills:
This is a varied and rewarding role, perfect for someone with a dedication to making a positive difference in the Christian community.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
If would like to discuss this role further, please feel free to contact John Settatree, Church Engagement Manager.
Location: This role can be office-based or hybrid but the role holder must be based in the United Kingdom, with regular UK travels
We are happy to appoint a candidate who lives too far from Didcot to attend the office regularly if they are willing to attend key events such as induction days and team away days (typically 4 times per year). The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
About the Role
The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively and to promote, grow and deliver this and other Jack Petchey Foundation (JPF) grant programmes across London and Essex. This role will be responsible for Districts across Essex and act as the lead for specific uniform groups who deliver their activities in Essex.
This is a new role created following a recent restructure of the Grants team. It is offered initially as a 12- month contract (0.6 FTE / 22.5 hours per week) to support the growth of our Achievement Award scheme across Essex, with the potential of an extension, following review and subject to available funding. The working days and working pattern will be discussed with the successful candidate, however, it is worth noting the role will require evening and weekend work, so we are seeking someone who can be work flexibly.
The Achievement Award Scheme is the Jack Petchey Foundation’s flagship programme, with more than 2,000 schemes being operated in more than 1,400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact across a large number of organisations.
The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people’s achievements. At the Jack Petchey Foundation, we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a positive contribution to society. Our Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically but are also aimed at young people who are ‘doing their best’ or demonstrating leadership skills, resilience and determination.
The post holder will manage delivery of the scheme and associated small grants in an assigned area of Essex. They will be responsible for maintaining and developing positive relationships with schools and youth organisations. The role will involve regular travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our scheme. This work will also require evenings and occasional weekend work, especially to carry out assessment and review visits with youth organisations and to participate in our Achievement Award celebration events.
The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and daily use of a database). You will need to be happy to travel regularly around Essex and one day per week to our office in Canary Wharf.
The Jack Petchey Foundation is an Equal Opportunities Employer, and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team.
Key Priorities of the Role:
• To promote and strengthen the Jack Petchey Achievement Award scheme and associated programmes (Leader Award Grants, Educational Visits and Learning Experiences, Environmental Awards and Partnership Programmes) in schools and youth organisations.
• To support schools and youth organisations to administer the Jack Petchey Achievement Award scheme to a high standard and maximise the positive impact it has on young people.
• To ensure that schools and youth organisations make maximum use of the small programmes and partnership programmes associated with the Jack Petchey Achievement Award scheme.
• To ensure that accurate data is recorded on all Jack Petchey Foundation systems. • To support programme growth, impact and reach by building stakeholder relationships in your assigned local area.
• To assess new applications and monitor the impact of the Achievement Award scheme and small grants awarded.
• To work with your colleagues in the Grants Team to deliver excellent grant making, review and improve processes, and strengthen relationships with all Jack Petchey Foundation stakeholders.
About You
This is an exciting time to join us as we grow our work as a charitable Foundation. You will have an opportunity to use and develop a wide range of skills in a friendly, dynamic and supportive team that is committed to growing our positive impact on young people.
The Grants Officer role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. You will need to be an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities.
You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. Evening and weekend work is a requirement to meet the demands of this role. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations. You will have strong planning skills and the ability to deal efficiently with regular grant applications, and with busy grant reporting periods twice a year.
Evening and weekend work is a requirement of this role, which on occasion can require up to two to three out-of-hours events in one week, depending on the event schedule. These are seasonal events, primarily during term-time and time off in lieu will be granted for additional hours worked. This role could offer flexibility around school holidays.
This is a perfect time to join the Foundation to support us to deliver our strategic plan – while we also streamline our processes, improve our support to our grantees, and review our grant-making criteria and guidance. This is your chance to make your mark within a motivated and ambitious team and help us to reach even more young people with our funding.
Main Areas of Responsibility
1 Develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities
1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required
1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with Jack Petchey Foundation policies and procedures
1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings with some weekend events), including making a speech to congratulate the young people
2 Quality Assurance for the Jack Petchey Achievement Award Scheme
2.1 Develop relationships with and support schools, alternative provision, and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard
2.2 Provide timely support to such organisations to enable them to run the AA scheme effectively
2.3 Implement a strategic approach to conducting face-to-face and digital assessment and monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure our funding is well spent and to identify opportunities to improve delivery
3 Administer the Jack Petchey Foundation grant making process
3.1 Ensure accurate records are kept on the Foundation’s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants
3.2 Approve/authorise payment of AA grants and related programmes in accordance with our policies
3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate return of funds where a grant has not been used in accordance with conditions
3.4 Proactively manage risk, being alert to potential fraud 3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively
3.6 Assess and approve Leader Awards and Environmental Awards in accordance with our policy
3.7 Assess applications for Leader Award Grants, Educational Visits and Learning Experiences Grants and Environmental Award Grants in accordance with our policy, with recommendations put forward to senior staff
3.8 Provide regular updates on your work and Grants Officer patch during monthly one-to-ones
4 Promote the wider work of the Jack Petchey Foundation to schools and youth groups
4.1 Identify case studies and other stories and material that can be used for our communications, supporting communications team colleagues to raise awareness of our opportunities and impact
4.2 Represent the Foundation at digital and physical events, local networks, funders’ fairs, and community or young people’s forums to help promote our Grant Programmes and other opportunities
4.3 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a Jack Petchey Foundation Project Grant or other funding Promote the wider work of the Jack Petchey Foundation to schools and youth groups
Other Responsibilities
5.1 Actively contribute to Grants team and Jack Petchey Foundation team meetings
5.2 Take a lead on specific projects and undertake other tasks as agreed with Grants Manager
5.3 Provide telephone/email support and advice about our funding streams to existing grantees or potential applicants
Please note these are the normal duties which the charity requires from the position. However, it is necessary for all staff to be flexible, and all employees will be required from time to time to perform other duties as may be required by JPF.
The postholder will be required to work at all times within the policies, procedures and values of the Jack Petchey Foundation, in particular safeguarding, health and safety, and data protection and consent policies.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In many countries, emerging leaders (18-40 years old) feel as if the policy agenda is not responding to the needs of their generation. Yet, their input is essential for sustainable economic, social and political growth.
Dialogue Action developed the Next Gen Dialogues (NGD) as a response to this challenge and opportunity. Active in Jordan, Lebanon, Syria and Tunisia, the NGD works with emerging leaders and policymakers to find opportunities for cooperation and across regional, social and political divides. It provides a platform, and network through which to support emerging leaders to contribute to policymaking, cooperate with their peers to address shared concerns, and strengthen their ability to shape their future.
We are looking for a candidate who:
Is excited to be support a new generation of leaders realise positive change.
Enjoys networking and building relationships with diverse stakeholders, including governments, policymakers, diplomats, and funding partners.
Works proactively and independently, demonstrating initiative and sound judgment.
Brings experience in the not-for-profit sector, with confidence in organising events and delivering programmes effectively.
Understands donor compliance, monitoring and evaluation, and the importance of delivering measurable impact and value for money.
Is passionate about development and shares DA’s commitment to inclusivity, approaching development work with cultural sensitivity and respect for dignity.
Required Qualifications & Experience
5–7 years of relevant experience in programme delivery within NGO, humanitarian, development, sustainability, or impact-focused contexts.
Demonstrated programme management experience, including project design, planning, implementation, monitoring and evaluation, and narrative and financial reporting.
Proven experience in community engagement, dialogue facilitation, and participatory processes.
Experience developing project concepts, writing funding proposals, and securing and managing donor relationships.
Financial management experience, including preparing and overseeing annual project budgets of at least £200,000.
Line management experience, including performance management and staff development.
Strong contextual knowledge of the SWANA region.
Excellent written and verbal communication skills in English.
Skills & Competencies
The role is UK-based, and applicants must have the right to work in the UK.
Willingness to travel regularly to participating countries in the NGD (subject to the security situation in each).
Strong leadership, interpersonal, and stakeholder engagement skills.
Ability to operate effectively in politically sensitive and complex environments.
Excellent organisational skills, with the ability to manage competing priorities under pressure.
Proficient in Microsoft Office (Excel, Word, Teams, Outlook); interest or experience in AI tools is an advantage.
Arabic highly desirable.
While this is a fixed term contract, we intend this to be the beginning of a long-term partnership.
If you would like more information or are interested in applying, please read more about the role and how to apply on our website.
Dialogue Action is a UK-based NGO, working in the fields of conflict mediation, peacebuilding and the promotion of good governance.
The client requests no contact from agencies or media sales.
The Sophie Lancaster Foundation was established by Sylvia Lancaster following the murder of her daughter Sophie in a hate crime motivated by prejudice against alternative subcultures. What began as a grassroots response has grown into an internationally recognised charity working across education, community engagement, research and advocacy to challenge prejudice and prevent hate crime.
We work with schools, young people, community groups and institutions to increase understanding of alternative cultures and to promote respect, inclusion and safety for those who may be marginalised because of identity or appearance.
We are looking for a Chief Executive Officer to lead the organisation through its next stage of development.
The CEO will provide strategic and operational leadership, working closely with the Board of Trustees to ensure the organisation remains sustainable, impactful and true to its mission. The role involves leading a small team, strengthening partnerships, overseeing programmes and securing income through grants, trusts, partnerships and other funding sources.
Key responsibilities include:
We are looking for someone with:
The client requests no contact from agencies or media sales.
Are you an experienced, driven project manager with passion for improving health outcomes?
The RCR, in partnership with Macmillan Cancer Support, is leading a national review into cancer multidisciplinary team (MDTs) improvement — a key commitment in the National Cancer Plan. We’re looking for an experienced Project Manager to drive this high-profile programme and deliver meaningful change for cancer services.
This is a rare opportunity to shape how cancer teams work across the country and to deliver meaningful improvements for patients, clinicians and the wider cancer workforce.
As Project Manager, you will take full ownership of the planning, coordination and delivery of the Cancer MDT Reform Programme. You’ll work closely with senior leaders across the health system including NHS England, Macmillan Cancer Support and the Department of Health and Social Care as well as senior Officers at the RCR, including regular reporting to our Vice-President for Clinical Oncology.
Key responsibilities include:
What you’ll need:
By joining us you will get to make a real impact on cancer services across the UK, lead a nationally significant project shaping the future of cancer care and join a supportive, mission-driven organisation!
Why join us
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
Working Expectations
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The Trust of St Benedict’s Abbey, Ealing, wishes to appoint a Safeguarding professional as a permanent position to continuously ensure that Ealing Abbey and its works are comprehensively assured to be safe environments for all.
The post is to be the Safeguarding lead responsible for ensuring the highest standards of safeguarding across all activities of Ealing Abbey. It is to promote an effective culture of safeguarding that protects the health and wellbeing of everyone who comes into contact with the Abbey, ensuring they can live free from harm and abuse. It is to support victim survivors, helping to bring their voices to the forefront in all our safeguarding work.
The role is to assist the Safeguarding Trustee, providing strategic leadership, policy oversight, governance, and cultural development in safeguarding. It is to ensure compliance with national legislation and the “One Church” Approach of the Catholic Church of England and Wales articulated through the Catholic Safeguarding Standards Agency (CSSA) within the safeguarding framework of the Abbey charitable trust.
This part-time role allows for flexible working hours appropriate for fulfilling the responsibilities outlined in the job description. There is the possibility for hybrid working.
Salary of between £40-48k FTE depending on experience.
Required from June 2026
The client requests no contact from agencies or media sales.
About Us
Catholic Care is a values-led charity dedicated to supporting individuals, families and communities through empowering and high-quality services. Guided by our values and mission, we empower the Yorkshire community to deliver lasting impact where it matters most.
We are seeking an exceptional candidate for the role of Head of Finance to join our Strategic Leadership Team (SLT). This is a key leadership role with responsibility for the overall financial management of the Charity and the effective leadership of the Finance team.
The successful candidate will play a central role in shaping the financial sustainability and strategic direction of Catholic Care, ensuring that our Finances are managed effectively to support our mission and values.
Key Responsibilities
About You
We are looking for a motivated and values-driven finance professional who brings:
· A recognised accountancy qualification (e.g. ACA, ACCA, CIMA or equivalent)
· Significant experience in a senior finance leadership role (or someone looking to take the next step)
· Strong strategic thinking and analytical skills
· Experience of managing and developing teams
· Excellent communication and stakeholder engagement abilities
· A commitment to the mission, values and ethos of Catholic Care
Experience within the charity or social care sector is desirable but not essential.
Pre-Application Discussion
Before applying for this role, it is mandatory to attend an informal discussion with our Chief Executive, either in person or via Microsoft Teams.
This is not an assessed part of the recruitment process. Instead, it is an opportunity for you to learn more about the role, our work, and the mission of Catholic Care, helping you decide whether this is the right opportunity for you.
To arrange a meeting, please contact: Charlotte Grinham
Service you can believe in. On behalf of the Catholic Diocese of Leeds we serve those in need, of all faiths and none.



The client requests no contact from agencies or media sales.
Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.
Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.
After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.
NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.
In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.
The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.
As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”
As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.
Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.
The Role
Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.
This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.
You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.
With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.
Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.
Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.
The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.
Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.
The Person
This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.
Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.
A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.
You’ll bring most of the following:
Desirable
A full candidate pack providing further information about the organisation accompanies this ad.
Key Information
NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.
To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.
Equality, Diversity and Inclusion
NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: While not required to be based in London, this role does require a regular presence in our London office and pan London sites, with a minimum of one day per week onsite. Home working is available in line with Crisis’ Hybrid Working Policy. Occasional travel may also be required to other locations across Crisis.
Roles: We are currently recruiting for two permanent vacancies.
About the role
Crisis is recruiting 2 x People Advisors to collaborate with a variety of Directorates including Client Services, Commerce and Enterprise, People and Resources, and Policy and Social Change. The roles will work closely with other People Team colleagues to enable the People and Culture function to boldly deliver an excellent service to Crisis’s managers and people.
These are varied and exciting roles, with a primary focus on managing employee relations caseloads, alongside opportunities to contribute to People and Culture policies, wellbeing initiatives and project work to make a positive impact across the directorates you support.
As a People Advisor, you will be given autonomy to apply your expertise in employee relations, engagement, and people policy to provide customer focussed, pragmatic, and credible advice to managers ensuring equitable practices throughout as priority. These are fantastic opportunities in a supportive and friendly team!
About you
To be successful in these roles you will have experience of advising on a range of employment areas. You will be able to demonstrate how you’ve advised and supported managers through, sometimes complex ER issues, to reach a resolution. You will be confident in your knowledge, ability and interpretation of employment law and best practice, and comfortable building relationships with colleagues, to provide appropriate challenge. You will be interested in shaping People and Culture policy and implementing modern practices.
It would be desirable for one of the roles if you have experience of providing People (HR) support in a charity retail environment with the ability to travel and meet with our managers on site across our London shops and warehouse. Both roles will support some of our client services across the UK so occasional travel to some of our regional locations would be required to support the leadership teams on site.
If this sounds like you and you want to help deliver our People Team advisory service at this exciting time, we want to hear from you.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 15th April 2026 at 23:59
Interview date and location: Wednesday 29th April 2026 – Online via Microsoft Teams
Interview process: Competency-based interview + written task.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team who will contact you to discuss how we can help. (Contact details on our website)
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Location: London
Contract: Permanent, Full-Time
Interviews: 29-30 April 2026
The ITF is looking for an experienced administrative/ global operations leader to head our administration department. This role is central to ensuring the smooth and effective delivery of support for governance, meetings and events across our departments including land transport, civil aviation and tourism, women transport workers, young transport workers, legal, campaigns, communications, and the office of the general secretary.
About the Role
The Head of Global Administration leads the ITF’s global administration function, ensuring the effective delivery of administrative, travel, language and governance support services across the organisation. The role provides strategic leadership and operational management to ensure the systems, processes and resources are in place to support ITF programmes, campaigns and governance activities worldwide.
It leads a global administration team with six direct reports, including administration coordinators, the travel coordinator and translation coordinators.
You will work closely with ITF regional offices and affiliates worldwide to ensure consistent, high-quality administrative support across the organisation.
Overseeing all administrative processes, you will maintain constructive relationships with affiliates and social partners, manage venue and service contracts, and support accurate and timely budget administration. Working closely with the Director of Global Campaigns and Operations, senior leaders and regional colleagues, you will help strengthen administrative systems that are efficient, coordinated and fit for purpose.
Key Responsibilities
About You
You are an experienced administrative professional with a strong track record of leading teams and improving systems. You bring sound judgement, a solutions-focused approach and the ability to support people in a complex, fast-moving environment.
To be successful in this role, you will have:
Why Join Us?
This is an opportunity to contribute directly to improving conditions for transport workers worldwide. You will join a values-driven global organisation and lead a team that plays a vital role in supporting ITF affiliates across the world.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We’re looking for an Education & Advocacy Manager to empower over 2,000 academic representatives to influence decision makers and shape the future of education at UCL. This is your opportunity to support one of the largest networks of elected academic representatives in the UK, at a global top 10 university, ensuring students are core to the learning experience across all stages and levels of study.
You'll lead strategies that strengthen student representation, ensuring students are central in shaping UCL’s academic experience. You’ll work closely with student leaders and university stakeholders to deliver meaningful change and enhance the student experience.
Do you have knowledge of student engagement practices and effective volunteer management? Do you have experience empowering others and shaping educational policy?
If the answer is yes, then we want to hear from you.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
OTR is at an important point in its journey. We have a strong foundation, a dedicated team and an engaged Board, alongside a growing demand for our services and a changing external environment. This creates both opportunity and complexity.
We are looking for a CEO who can lead the organisation through this next phase, balancing strategic direction with a clear focus on what is realistically achievable. This includes strengthening how we align our services, delivery and resources to ensure we can continue to support young people in a sustainable way.
As CEO, you will lead a values-driven, person-centred organisation and work closely with the team and Board to provide clarity, direction and stability. You will build strong relationships with partners and stakeholders, and play a key role in shaping our approach to income generation and longer-term sustainability.
We are looking for a collaborative and thoughtful leader with senior experience in the third sector, who is comfortable operating in a complex and evolving environment. You will bring strong judgement, financial awareness and the ability to make and communicate clear decisions.
This is a significant leadership opportunity to shape the future of support for young people in BaNES, while ensuring the organisation remains grounded in its values and responsive to the realities it operates within.
Mental health and wellbeing charity providing free, confidential, independent support to young people aged 10-25 across Bath and North East Somerset


The client requests no contact from agencies or media sales.