Relationship officer jobs in London, greater london

Role: Senior Delivery Manager

Directorate:            Standards

Team:                      Workforce Development

Manager:                Director of Standards

Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)

Role purpose

The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.

Key tasks and responsibilities

The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.

Contract and project management

· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.

· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.

· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.

· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.

Operational management

· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.

· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).

· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.

Delivery management

· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.

· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.

· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.

· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.

· Produce specification requirements in line with procurement processes for outsourced activity.

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

· Experience of operational, project or programme management within education, skills or workforce development [E].

· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].

· Experience of event management or oversight of outsourced delivery [D].

Knowledge and skills:

· Strong programme and budget management skills [E].

· Ability to lead operational change initiatives and embed new systems and processes [E].

· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].

· Excellent risk management, problem‑solving and decision‑making skills [E].

· Ability to influence and motivate colleagues and partners, including those working remotely [E].

· Ability to build strong and effective relationships with internal and external stakeholders [E].

Personal qualities and attributes:

· Demonstrates professionalism, reliability and sound judgement [E].

· Organised and methodical, with a structured approach to planning and delivery [E].

· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].

· Able to identify practical solutions and improve ways of working [E].

· ideas Adapts positively to changing priorities and ways of working [E].

· Works collaboratively with colleagues and partners to achieve shared goals [E].

· Able to motivate and support others to deliver high quality work [E].

Special circumstances:

· Able to work occasionally outside normal hours where required [E].

· Able to travel within the United Kingdom, where required [E].

· Able to undertake occasional overnight stays where required [E].

Summary of terms and conditions

· Permanent.

· The salary for this role is £50,000.

· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.

· Group Death in Service (Life insurance) 3 x annual salary.

· Health Care Cash plan.

· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).

· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.

· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.

· The offer of appointment will be subject to satisfactory references.

· Salaries are paid monthly by direct transfer on or about 21st of the month.

How to apply

WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.

We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.

Applications should be by email and must include:

· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.

· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.

· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.

For the full information on how to apply, read the job pack attached to the advert. 

Interview process and timeline

It is intended that the interview process will have two stages:

· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.

· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.

Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.

Application deadline

The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.

Salary:                                 £41,900 per annum

Contract Type: Permanent

Closing date:  26 April 2026 at 11pm

Interview date:   w/c 4 May 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

It is an exciting time to join CARE, as we roll out our new Voluntary Income Fundraising Strategy. With extra investment over the coming years due to our recent successes, the Individual Giving team will be diversifying our fundraising activity to recruit and retain new supporters, especially regular givers, to help achieve CARE’s mission. Working within a passionate team of fundraisers, the Senior Individual Giving Executive will be vital to retaining, converting and upgrading regular givers, as well as generating income through vital cash appeals.

About you

We are looking for a passionate fundraiser with keen interest in the charity sector, particularly in humanitarian work. The ideal candidate will have a range of cross-channel experience, ideally in the charity sector and in an Individual Giving team, with a particular focus on retention and engagement activity. We are looking for someone with the passion to drive and improve our retention and engagement campaigns, to critically review campaigns and implement improvements, and to put their own stamp on the role.

About the role

The Senior Individual Giving Executive will play a key part in the delivery of the Individual Giving programme, producing sector-leading comms and campaigns to recruit and retain supporters. You will work closely with the rest of the IG team and the Fundraising and Communications Department to deliver high-quality, data-led campaigns across a range of marketing channels. The role will include campaign delivery, budgeting, strategy and planning, managing relationships with key suppliers and driving continuous campaign improvement.

This role will focus predominantly on retention and engagement activity, with a particular focus on mailings, emails and telemarketing, amongst other channels, though there is flexibility for this to change in the future.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

·  Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

·  Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

Title: Director of Data Science, AI & Research

Reporting To: Chief Executive Officer

Location: Hybrid, working from home and our office based in West London

Salary: £95,000 - £100,000 per annum, dependant on experience 
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 20th April 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants

Job Purpose

The Director of Data Science, AI and Research leads our outstanding Data Insights Team which has expertise across data engineering, analytics, data science, machine learning, generative AI, and psychology, and works to provide insights which enhance our services and which we share with others in the sector, policy makers and politicians, service users and the general public.

The Director of Data Science, AI and Research works directly with the CEO and plays a central role in leading the strategy and development of the organisation, and is responsible for key external relationships across government, the mental health sector, funders, and researchers.

Key Responsibilities

• Developing and leading MHI's long-term data insights strategy, including developing and managing external data insights partnerships with academic researchers (e.g., IGHI at Imperial College London), government (e.g., Department of Health and Social Care), and other stakeholders in the sector (e.g., CTL, and other mental health charities), and policy makers.
• Member of the Senior Management Team, contributing to development and delivery of organisational strategy, and acting as MHI spokesperson/representative where relevant.
• Leading many of MHI’s key external relationships, including those with key supporters and funders such as The Jensen and Lori Huang Family Foundation, Google, the Wellcome Trust, and AWS.
• Recruiting, retaining, and managing members of the Data Insights Team
• Analysis and reporting of service data and data insights, to support decision making within MHI, to help develop new products, and for external use (e.g., media, funders, keyword partners).
• Writing funding applications to support the data insights work, and managing relationships with funders including annual reporting and updates.
• Managing relationships with external contractors who support the Data Insights Team (e.g., AWS, AWS suppliers, AI and data engineering support).

Person Specification

Essential

Strong experience with recruiting, retaining, and managing data professionals /  scientists.
Experience with developing data and organisational strategy at a senior level.
Deep understanding of data analytics, data science, AI and machine learning, and qualitative approaches.
Experience engaging with a broad range of  senior internal and external stakeholders.
Demonstrable knowledge and experience in mental health / psychology / neuroscience.
Excellent attention to detail, rigour, and thoroughness.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

We’re currently looking for a Workplace Services Technician, offered on a permanent basis of to help us deliver our mission. This a part time position working 21 hours per week with flexible days that suit individual needs while delivering on business needs. This role has high flexibility where the individual could choose three full time days, or four/five days with shorter days to fit around other commitments / personal preferences. This role will be mostly based in our London office with limited flexibility where practical.  

What’s it like working at the IOP?

The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

• Managing the relationship with our maintenance provider to ensure our building is in good repair and being maintained as per the manufacturer’s instructions.
• Supervising work that is happening onsite to understand the cause and solution as well as making sure that it is conducted safely.
• Maintaining a safe and healthy workplace through regular inspections, keeping all spaces safe, reviewing RAMS, and enforcing our permit-to-work system.
• Respond to reactive maintenance requests in a timely and professional manner. This includes undertaking a wide range of fabric work such as basic plumbing, painting / decorating, or mechanical issues.
• Working with the Senior Workplace Officer to move furniture safely and working together around dates for work that balance the need of resolution and cause the least amount of disruption.

Projects you may work on include:

• Air source heat pump installation
• Building sustainability initiatives
• Lifts being refurbed

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Workplace team colleagues especially the Senior Workplace Officer to organise all London office requirements.
• Our maintenance and other relevant suppliers to keep our building operating well.
• IOP staff

Ideally, we hope you’ll apply if you bring:

Essential:

• Previous building services/M&E skills, knowledge, and experience ideally on client side and a team that held all hard services.
• Qualified to City & Guilds Level II/III or equivalent experience in electrical, plumbing, or mechanical discipline.
• Good knowledge and clear understanding of Health and Safety regulations such as LOLER, Electricity at Work, Working from Heights, and used permit to work systems before.
• Knowledge of and experience in building systems such as BMS / Lighting Systems / Pumping / Lifts / Low Pressure Hot Water Systems / Pressurisation Systems / Ventilation Systems etc.
• Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear.
• An IOSH Managing Safely certification or similar is essential.

Nice to have:

• Experience with invoices processing and finding the most cost-effective solution. Ideally within charities to understand budget restrictions and be creative with solutions.
• Be first aid and emergency marshal qualified (must be willing to have this responsibility).
• Knowledge and experience solar panels, green roof, and air sourced heat pumps.
• Mansafe wired system working from height training (must be willing to hold this qualification.
• Some project management experience.

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Hours: 35 per week (full time)

Location: Home-based with regular travel across London.

Contract: Fixed term (until 31 March 2027)

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

 

About Citadel

Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.

About you

We are seeking to hire an outgoing, confident leader who is skilled and comfortable in building relationships and influencing people. You will be a dedicated, diligent person with experience of leading teams in the homelessness, housing or voluntary and community sectors and passionate about the role of the community in ending homelessness.

About the role

The successful candidate will provide supportive line management to six Coordinators working in North-East and South-East London. They will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.

Job Summary – Head of Income Generation & Engagement

About the role

 

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

 

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

 

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

 

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

 

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

 

Interviews will take place w/c 20th April 2026.

 

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

Events Fundraiser
Salary: £28,337 to £31,485 per year, plus £3,366 London weighting
Working pattern: Hybrid. Minimum one day a week in the London office, plus London-based event delivery

Create purposeful events that help supporters understand the impact of their contribution. This role is part of a team that designs thoughtful, inspiring experiences for high value donors. Your work will help deepen relationships and strengthen long term support for a mission that protects children.

About the role
You will deliver a portfolio of engagement events across the year. These include stewardship dinners, CEO lunches, awards, and thought leadership sessions. The focus is on connection, insight and supporter experience.

What you will do

• Plan and deliver high quality stewardship and engagement events
• Coordinate logistics, suppliers, senior volunteers and internal teams
• Manage event budgets and monitor expenditure
• Evaluate events and suggest improvements
• Build strong relationships across teams and with key supporters
• Keep records accurate and up to date in relevant systems

What you will bring

• Significant experience in planning and delivering events
• Strong organisational skills and the ability to manage multiple priorities
• Creativity and confidence in shaping event content
• Ability to analyse information and communicate clearly
• Strong relationship building skills
• Ability to manage budgets
• Proficiency with CRM systems and standard software packages
• A flexible approach to working and attending London-based events

Our commitment to you You will join a supportive team that values work life balance, collaboration and a positive working environment. Your ideas and initiative will be welcomed and encouraged.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job title: Head of Principal Gifts
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)

About the role:

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant and growing team. This is a new position, part of an expansion of our Advancement Division.

What you will be doing:

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

At Imperial, philanthropy has the power to change lives. In this role, you'll be at the heart of that - cultivating relationships with high-net-worth individuals and like-minded stakeholders, and helping drive our most ambitious fundraising and alumni engagement campaign to date.

Working closely with the Director of Development: Principal Gifts and Global, you'll lead on gifts that are genuinely complex and career-defining in scale.

What we are looking for:

We're looking for someone entrepreneurial and ambitious: a natural relationship-builder who thrives in complexity, navigates ambiguity with confidence, and knows how to bring the right people together at the right moment. If that sounds like you, we'd love to hear from you.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:

• Head of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Thursday 16 April 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.

About the role

As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.

You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.

What you’ll be doing

• Leading the end‑to‑end development of bids, retenders, and proposals in line with internal quality standards.
• Working collaboratively with teams across Rethink Mental Illness, building strong relationships and creating connected ways of working.
• Supporting and managing Bid Development Officers.
• Contributing to regional business development plans and helping shape sustainable, innovative service models.
• Writing high‑quality, insightful submissions that articulate our strengths, capabilities, and lived‑experience approach.
• Developing early-stage budget models and working with Finance and HR to finalise financials ahead of submission.
• Generating insight through data, evidence, and internal expertise to create winning proposals.
• Researching competitors and identifying what makes Rethink Mental Illness stand out.
• Supporting successful bids through structured handovers and mobilisation.
• Contributing to continuous improvement through feedback, learning, and maintaining our Bid Library.

What you’ll bring

Essential

• A strong track record of writing successful competitive bids or proposals.
• Excellent writing, critical thinking, and communication skills.
• The ability to interpret complex tender documents and understand commissioner expectations.
• Strong relationship-building skills and the ability to unite diverse teams.
• Knowledge of commissioning, current legislation, and best practice in mental health and social care.
• Experience constructing budgets and modelling service assumptions.
• Strong organisational and project‑management abilities, with flexibility to meet deadlines.
• Proficiency with Microsoft Office and excellent general IT skills.
• A values‑driven approach consistent with Rethink Mental Illness’ ethos.

Desirable

• Experience working within mental health, health, or social care sectors.
• Lived or professional experience related to mental health and wellbeing.

Why Rethink Mental Illness?

When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.

You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.

About Us

Bringing Unity Back into the Community (BUBIC) rebuilds lives through peer support, practical action and unwavering community presence. A peer‑led charity supporting people facing substance misuse, homelessness, exploitation and multiple disadvantage in Haringey.

Job Purpose

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.

Please see attached the full job description.

Are you an experienced Legacy Administrator or Assistant Legacy Officer looking for your next opportunity?

Great Ormond Street Hospital Charity are hiring for a permanent Legacy Executive, a critical role within our Legacy Management team.  The successful candidate will be responsible for some of our core administrative duties and a blend of legacy casework beyond just pecuniary gifts, working with the team to manage risk and maximise the value of our legacies.

The team are supportive, collaborate and work closely together to manage and honour gifts left in Wills. It's a detail focused environment, but one where you can share knowledge, offer guidance and celebrate success together. 
 

Salary
The salary for this position is £35,023 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector.  To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• You will manage your own varied caseload of legacy gifts, playing a key role in ensuring income is received efficiently while balancing legal responsibilities with sensitivity and care.
• You will be at the heart of legacy operations, setting up and maintaining accurate records across systems, giving you real ownership of high-quality data that informs decision-making and drives performance.
• You will build meaningful relationships with executors, families and professional contacts, using every interaction as an opportunity to show appreciation and strengthen long-term supporter connections.
• You will collaborate across teams on engaging projects such as legacy events and the Book of Remembrance, helping to celebrate supporters’ stories and bring their impact to life.
• You will use your attention to detail to track income, review estate valuations and ensure compliance with legal and regulatory requirements, helping to maximise the value of every gift. 
• You will play an active role in improving processes and shaping how legacy management works, with opportunities to contribute ideas and enhance the team’s effectiveness.

Skills, Knowledge and Expertise

• Experience managing detailed, process-driven work where accuracy and organisation are essential within legacy, legal or estate administration environments.
• A clear understanding of how Wills and probate work, and confidence applying this knowledge in a practical setting.
• Strong communication skills, with the ability to explain information clearly and handle sensitive conversations with empathy and professionalism.
• Ability to manage your own workload, prioritise effectively and keep multiple cases progressing at the same time.
• Confidence working with databases or record systems, maintaining accurate information and using data to support decision-making.

Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.

 About Us

Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.

Key Priorities and Actions

· Deliver a management development programme with measurable impact

· Provide workforce analytics to inform strategic decisions and reduce agency spend

· Coach managers to resolve employee relations issues proactively

· Drive improvements in staff engagement, inclusion, and fair treatment

· Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking

· Embed co-production principles across HR processes

· Chair either or both of our EDI Working Group and Staff Forum, helping us rebuild and instil good engagement structures with staff

·  Run focus groups so we can properly understand themes and translate them into practical actions

· Work closely with recruitment and training colleagues to identify what support managers will need as we carry out rapid recruitment of support workers

· Deliver manager training, particularly on performance management, people management basics and new legal requirements linked to the Employment Rights Act

· Support with reviewing/refreshing relevant policies linked to those legislative changes

· Provide day-to-day employee relations support while also upskilling managers so they become more confident in handling issues themselves over time

What We’re Looking For

• CIPD Level 7 (or working towards) or equivalent
• Proven experience in workforce planning, leadership development, and cultural change
• Strong coaching, influencing, and analytical skills
• Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
• Knowledge of CQC/Ofsted frameworks and sector reforms is a plus

 

Why Join Us?

At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.

We offer flexibility in terms to suit personal circumstances.  The role could be permanent or fixed term contract and could be split over four or five days per week.  The person is key and we are keen to make this hire fit both the requirements of the job and of the individual; that is when it works!

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889 

As Director of Services, you will be joining the organisation at an exciting time of development and have responsibility for strategic and operational delivery of our services, ensuring a high standard of quality and performance. 

In close partnership with the CEO and leadership team, you will be working with partners and commissioners across the borough and more widely, to ensure Mind in Kingston continues to be recognised as providing quality mental health services which have co-production and community collaboration at their core. You will manage the strategic delivery of our contracts, projects and grants, working across our core mental health provision services. 

We are looking for a highly capable, motivated and organised individual with senior management experience of overseeing frontline services and/ or operations in a health-based or charity setting with excellent people and line management skills. You will have knowledge and leadership experience of health and safety at work, employment law and HR best practice and process.

You will be an experienced, inspiring, transformational leader and a key member of the Senior Leadership Team, focussed on impact and delivering positive change for our communities including our Service Users, Staff and Volunteers.

You will be passionate about supporting the mental wellbeing of your local community and providing safe and inclusive services, that treat our beneficiaries with respect, dignity and compassion.