Safeguarding jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.
Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.
You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.
This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.
Key Responsibilities
1. Strategic leadership and planning
- Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
- Translate strategy into achievable annual plans, income targets and team objectives.
- Use insight, data and evaluation to inform decision-making and continuous improvement.
- Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.
2. Community and events fundraising delivery
- Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
- Ensure a consistently high-quality supporter experience across all community and events activity.
- Oversee web content and digital resources to support community and event fundraising
- Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
- Act as an ambassador for Bipolar UK at key events when required.
3. Volunteer fundraising offer
- Develop a clear, accessible and motivating events and community fundraising volunteer offer.
- Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
- Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.
4. Digital campaigns and income growth
- Lead on the planning and delivery of digital-led community and events fundraising campaigns.
- Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
- Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
- Monitor performance, assess impact and report clearly on outcomes and learning.
5. Supporter experience and stewardship
- Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
- Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
- Ensure accurate and compliant use of the CRM and fundraising data.
6. Team leadership and organisational contribution
- Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
- Create a positive, supportive and high-performing team culture focused on impact and learning.
- Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
- Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
- Evaluate performance and produce insight-led reports to support decision-making and improvement.
- Uphold Bipolar UK’s values at all times.
Essential Criteria
- Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
- Experience of line-managing staff and leading a small team to deliver effectively.
- Strong planning and organisational skills, with experience translating strategy into delivery plans.
- Experience of managing budgets and reporting on performance and impact.
- Demonstrable experience of digital fundraising and use of online fundraising platforms.
- Experience working with volunteers or community fundraisers.
- Strong communication skills, with the ability to motivate and inspire others.
- Confidence using CRM systems and fundraising data.
- Knowledge of the UK charity sector, GDPR and fundraising best practice.
- A compassionate, values-led approach and confidence working in a mental health context.
Desirable Criteria
- Fundraising qualification or Chartered Institute of Fundraising membership.
- Lived experience of bipolar, or a close personal connection to someone affected by the condition.
Please submit a CV and a cover letter of no more than 2 pages, outlining your suitability for the role and our experience using the essential and desirable criteria.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you committed to supporting rough sleepers in finding their way back to stability? As a Reconnection Worker, you will play a vital role in helping individuals temporarily placed in the South-East London sub-region reconnect with their local area and access the services they need to resettle successfully.
We're growing our amazing team and looking to recruit another fabulous person staff who wants to work alongside people as they reconnect with their pathway out of homelessness.
The Organisation
The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage and support people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us.
The Reconnection Team
Working alongside the Sub Regional Rough Sleeping Team as part of an evolving pilot scheme the Reconnection Team work with people who are rough sleeping or placed in temporary ‘off the street’ accommodation by Outreach Workers across six London boroughs. Providing information, advocacy and practical, person-centred support they empower clients to take the necessary steps toward resettlement, enabling them to reconnect with their local area and access the services they need to resettle successfully.
The Role
The role involves working both independently and collaboratively as part of a team, ensuring the effective delivery of services tailored to each individual’s circumstances. Based at the 999 Club but travelling throughout Southeast London, you’ll work with a dynamic team dedicated to ending homelessness and making a tangible difference in people’s lives
This role is part of a pilot scheme being run by the Southeast London Sub-Regional Rough Sleeping Coordinator and provides the opportunity to work in different settings alongside teams from several other organisations from the third sector as well as voluntary and statutory services.
Who We’re Looking For
We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a no- nonsense, positive attitude and are looking to make a difference in their community.
Why You Should Apply
This is a really exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness. If you’re passionate about empowering individuals and have the skills to navigate complex situations with compassion and professionalism, we want to hear from you.
In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives.
The post is for an initial period of 12 months working full time, 37.5 hours, Monday to Friday. Start and finish times are flexible, 08:00h-18:00h with core hours between 10:00h-16:00h.
Closing Date 18th May 2026
Interview Date Tuesday 02nd June 2026 - interviews will be in person, on site.
We're just looking for a CV and a covering letter. Make sure your covering letter gets us interested in you; best advice? Avoid using AI - it's really tedious reading through loads of Chat GPT* letters saying practically the same thing. Put your covering letter in your own words to make sure it stands out and really tells us why you are the candidate we can't miss out on. We look forward to reading it!
*Other AI chat bots are available!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to age well in Wandsworth.
Our charity is growing and we are now seeking a calm, professional and organised Finance Assistant for our Head Office to help our small team become even more efficient in serving older residents in the borough.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
JOB TITLE: Membership Executive (Wales and Ireland)
CONTRACT: Permanent, Part Time (21 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership and Education
LOCATION: Home/Field based
*with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required
REPORTS TO: Head of Membership
SALARY: £27,308 (Grade E) *Pro-rata for Part Time Hours
ROLE OVERVIEW
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.
Pivotal to the role will be the collaboration with external agencies and branches and clubs in Wales and Ireland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.
KEY TASKS, ROLES, AND RESPONSIBILITIES
- To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings in coordination with the RLSS UK team
- To actively recruit and increase the number of clubs affiliated to RLSS UK
- To support our Branches and their work in the regions through ongoing communication, sharing RLSS UK updates and feeding back on Branch activities and requirements
- Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity
- In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport
- Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies
- Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective
- Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members
- Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK
- To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain
- Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely
- Ability to attend occasional evening events
- Willingness to travel throughout Wales and Ireland as required
Other Duties & Responsibilities
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- To demonstrate and uphold the Society’s values and behavioural standards
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience of working with volunteers and sporting clubs
- Experience of planning, prioritising, and managing a varied work programme and number of projects
- Experience of effective liaison with external stakeholders to deliver outcomes and impact
- Able to communicate effectively with people at all ages and all levels
- High level of computer literacy
- Excellent accuracy in numeracy and literacy
- Ability to act on own initiative and to work as part of team with excellent interpersonal skills
- A positive ‘can do’ attitude
- Hold a Full UK Driving License, or have the ability to travel
Desirable Relevant Experience, Skills and/or Aptitudes
- An understanding of lifesaving and water safety sector/community
- An understanding of working with branches
- An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland
- Demonstrable experience of increasing participation in underrepresented groups
- Experience of working with governing bodies
- Sport or Community Development qualification
- Demonstrable experience of running or being involved in a sport club
- Ability to adopt a flexible approach to work to meet the needs of the role
YOUR STRENGTHS
Personable – You can communicate effectively with people at all ages and levels.
Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
Initiative – You take independent action to make things happen and to achieve goals.
Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential.
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland)
Closing Date – 5pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits
- Free RLSS UK Membership
- Free tea and coffee at HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
About Rainforest Foundation UK (RFUK)
RFUK is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.
About the role
Do you want to lead fundraising efforts that make a global impact?
This is a key role to help drive RFUK’s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
For further details regarding the role and specific qualifications required, please consult the attached job description.
About you
You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.
Application process
To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026.
Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026. Please let us know in your application if you are available to attend an interview on this date.
£41,586.14 - £45,451.38 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Permanent, Full Time
37 hours per week, 42 weeks per year
September 2026 Start
We are looking to appoint a Senior Data Manager to play a key role in driving the effective use of data across the school.
The successful candidate will lead on the collection, analysis and management of data, ensuring accuracy, integrity and accessibility to support teaching, learning and strategic decision making. You will take ownership of the school’s MIS, tracking documents, oversee statutory returns and work closely with senior leaders to provide meaningful insights that improve outcomes for students.
Rated as “Good” by OFSTED in November 2023’s extremely positive report and boasting a large and vibrant sixth form which has been ranked amongst the very best in the country for almost a decade, we are a school that places the student at the centre of everything we do.
If you:
- Have strong experience working with data systems, ideally within education
- Can analyse complex data and present it clearly to a range of stakeholders
- Have excellent attention to detail and take pride in data accuracy
- Are confident managing MIS and supporting wider system use across a school
- Can work both independently and collaboratively to meet deadlines
- Are proactive, organised and able to manage competing priorities
Our established and positive team members benefit from:
- A collaborative and supportive environment
- An open and inclusive culture led by a supportive senior team who remain committed to providing a safe, inclusive, and supportive environment for all.
- A highly supportive Lift Schools network with cross-school collaboration
- Opportunities to develop and grow your career
- The chance to work with an enthusiastic, well-mannered and resilient student body
Closing date : 26th April 2026
Who is Lift Schools?
We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 59 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.
We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.


The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).
The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements.
Key Working Relationships
This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer.
Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.
This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.
KEY ACCOUNTABILITIES:
Support to Households (50% caseload capacity)
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Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.
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Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.
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Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.
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Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.
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Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.
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Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.
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Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.
Team support and quality assurance (40%)
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Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.
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Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.
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Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.
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Provide coaching/training and on-the-job support to strengthen delivery.
Safeguarding
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Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM.
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Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure.
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Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases.
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Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures.
Key administrative tasks and ways of working (10%)
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Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.
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Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.
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Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.
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Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.
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Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.
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Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.
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Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements.
PERSON SPECIFICATION
Skills, Knowledge and Qualifications:
Essential
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Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**
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Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.
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Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **
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Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.
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Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.
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Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.
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Ability to work flexibly both independently and collaboratively as part of a team.
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Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.
Desirable
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Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.
Experience:
Essential
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Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **
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Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **
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Strong working knowledge of UK statutory and voluntary sector systems and services.
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Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Brent.
Sounds great, what will I be doing?
We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.
Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.
At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Job Title: Challenge Events Manager
Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website.
Location: Rugby, Warwickshire
Hours: 37.5 hpw
We’re looking for a passionate and driven Challenge Events Manager to lead and grow an exciting programme of fundraising challenges that inspire people to push their limits for a lifesaving cause. From iconic mass-participation events to unique bespoke challenges, you’ll create unforgettable experiences that motivate supporters, raise vital funds, and keep our crews flying.
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Core working hours 10:00am – 15:00 pm
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks. Want to find out more? visit our website www.theairambulanceservice.org.uk.
What You’ll Be Doing:
- Plan and deliver a portfolio of regional and national challenge events (runs, cycles, treks and bespoke challenges).
- Grow participation and income through effective recruitment, supporter stewardship and event development.
- Manage event logistics, suppliers, budgets and compliance to ensure high-quality delivery.
- Work with marketing colleagues to promote events and engage new supporters.
- Monitor performance, analyse data and use insights to improve future events.
- Build strong relationships with supporters, partners and volunteers.
What We’re Looking For:
- Experience delivering challenge events, mass participation events or similar fundraising activities.
- Strong organisational and project management skills with the ability to manage multiple events.
- Excellent communication and relationship-building skills.
- Comfortable working with budgets, data and CRM systems.
- A collaborative team player with a passion for the work of the Air Ambulance Service.
- Flexible approach with willingness to support events outside normal hours when required
Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Specialist (Paid Media)
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Digital Marketing Specialist (Paid Media)
- Lead and oversee Bowel Cancer UK’s paid advertising programme, ensuring activity is strategic, insight‑driven and aligned with organisational goals.
- Work collaboratively with teams across the charity to raise awareness of our cause, drive supporter acquisition and increase income.
- Manage paid media campaigns end‑to‑end, from scoping and briefing through to execution, reporting and continuous improvement.
- Take a hands‑on approach to campaign delivery while also providing strong project management and stakeholder engagement.
- Oversee paid media platforms and work closely with external agencies to optimise performance and maximise value from suppliers.
- Play a pivotal role within the Digital Marketing and Engagement team, using strong analytical skills and deep channel knowledge to broaden our reach and ambitions.
- Contribute to meaningful, mission‑driven digital marketing that makes a real impact.
We welcome applications from candidates seeking flexible working patterns and are happy to discuss this at interview.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Applications will be reviewed on a rolling basis, and interviews may be held before the closing date.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Team Lead your responsibilities would include:
- Provide day-to-day leadership, motivating and empowering the team to thrive.
- Recruit, develop, and support staff in line with Carers First policies.
- Foster a positive culture of continuous learning, role-modelling best practice.
- Ensure quality through record checks, accurate database input, KPI monitoring, and effective workflow allocation.
- Work in co-production with carers to identify needs, develop solutions, and shape services.
- Identify service gaps, create new initiatives, and seek additional funding where possible.
- Manage a small caseload of complex cases, providing personalised advice and support.
- Contribute to budget monitoring and updates.
About you
To be successful in this role you will need:
- Experience of leading and managing remote teams, empowering and developing individuals.
- Strong track record of building partnerships across health and social care.
- Commitment to equality, diversity, and inclusion in service delivery.
- Experience of person-centred assessments, co-produced support plans, and safeguarding.
- Ability to work in co-production, developing innovative approaches to meet carers’ needs.
- Skilled in building positive relationships with colleagues and stakeholders at all levels.
- Confident in using Microsoft Office, mobile technology, and social media platforms.
- Experience of using databases to record interventions and manage workflows.
- Personal integrity, emotional resilience, and alignment with the charity’s values.
- Self-motivated, flexible, collaborative, and able to maintain a healthy work/life balance.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process
Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Work with us
For pregnancy, parents and progress.
At NCT, what we do every day has a real impact on people’s lives.
We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.
Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
- Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
- Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
- Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
- Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.
About you
- You’ll have experience creating engaging and creative content across multiple digital and physical formats.
- You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.
- You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
- You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.
Why work at NCT?
Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.
People join NCT because they want to make a difference - and stay because they believe in how we do it.
How we work
We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.
At NCT we are:
- Welcoming: We are always welcoming, creating connections and building communities.
- Collaborative: We achieve better outcomes by working together.
- Inclusive: We ensure equity and inclusion are core to who we are and what we do.
- Bold: We are bold, brave, and progressive
- Trusted: We provide trusted, high-quality, evidence-based information, support, and services.
We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.
When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
Join us
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.
Together, we are NCT.
Our commitment to equity, diversity and inclusion
At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.
We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.
We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.
We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job purpose
As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.
You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.
Scope of role
· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.
· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
· Conduct initial assessments and book appointments with our advice specialists.
· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.
· Identify when to signpost or refer people to other organisations to ensure they receive the right support.
· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.
· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.
· Apply safeguarding principles in everyday work - training and guidance will be provided.
· Collaborate with colleagues and project partners to improve how people access and experience our service.
· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.
Key working relationships
· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.
· External: Advisors and Clients
What Success Looks Like in Your First Year
- You’ll complete your CMA Level 3 qualification and gain confidence in supporting people with financial and wellbeing issues.
- You’ll build strong communication and assessment skills, managing a variety of enquiries confidently.
- You’ll contribute ideas that help improve our service and client experience.
- You’ll be part of a team that trusts and supports one another and learns together.
Person Specification
The successful candidate will demonstrate:
Essential
· Experience in providing customer service in person, over the phone or online
· Clear and confident communicator with good spoken and written English
· Strong active listening and questioning skills
· Able to build trust with people from diverse backgrounds
· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
· Good emotional resilience and self-awareness, including recognising when to seek support
· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
· Strong attention to detail
· Ability to manage time in a busy service environment.
· Collaborative, solutions focused approach.
· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems
· Understanding of safeguarding principles and a willingness to apply these confidently after training
Desirable
· Knowledge of community services in a London context.
· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Work with us
For pregnancy, parents and progress.
At NCT, what we do every day has a real impact on people’s lives.
We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.
Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
- Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
- Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
- Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
- Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.
About you
- You’ll have experience creating engaging and creative content across multiple digital and physical formats.
- You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.
- You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
- You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.
Why work at NCT?
Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.
People join NCT because they want to make a difference - and stay because they believe in how we do it.
How we work
We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.
At NCT we are:
- Welcoming: We are always welcoming, creating connections and building communities.
- Collaborative: We achieve better outcomes by working together.
- Inclusive: We ensure equity and inclusion are core to who we are and what we do.
- Bold: We are bold, brave, and progressive
- Trusted: We provide trusted, high-quality, evidence-based information, support, and services.
We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.
When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
Join us
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.
Together, we are NCT.
Our commitment to equity, diversity and inclusion
At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.
We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.
We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.
We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



About us:
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
Our Compassionate Neighbours programme strengthens community support for people who are isolated, nearing the end of life through terminal illness or age, or who would benefit from meaningful social connection. Volunteers are recruited, trained and matched with community members to offer friendship, practical support and a listening ear.
About the role:
As a Compassionate Neighbour Coordinator, you’ll inspire local people to become a Compassionate Neighbour in their community, match them with those who would benefit from companionship, and support those relationships as they grow. From selecting, onboarding and getting to know volunteers, to visiting members of the community and matching them with a volunteer, your work with the team will help create a stronger, more connected community across our care area. You will oversee the continued development of our Compassionate Cafes in the community.
About You:
If you’re a natural people‑person who communicates with warmth and clarity, enjoys empowering others and is comfortable working with volunteers, then this could be the role for you. You’ll be organised, confident engaging with a wide range of people and able to build trust quickly, with strong written communication skills and the ability to produce clear, accurate written materials, carefully considering wording and tone to suit your audience.
Experience in community, health, social care or volunteer‑focused settings is helpful, but your enthusiasm, compassion and ability to listen are what really matter. You’ll understand safeguarding, value inclusivity, and bring a flexible, positive approach to your work. A full driving licence and access to a car are essential.
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- free on-site parking
- tranquil Hospice grounds
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to the Blue Light Card discount scheme
- Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
- excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!
The client requests no contact from agencies or media sales.


