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We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Our Vacancy
Want to use your housing expertise to shape the next generation of housing professionals? Join Peabody as a Housing Skills Trainer and help learners build the knowledge, skills and confidence to succeed.
What You’ll Do
Your typical day could start with planning and delivering engaging learning sessions for apprentices, either in the classroom, online, or in the workplace. You might then meet with learners on a 1-2-1 basis to review progress, provide coaching and feedback, and support them towards achieving their apprenticeship goals. Later in the day, you could be developing learning resources, preparing learners for End Point Assessment (EPA), or collaborating with managers to create meaningful workplace learning opportunities.
As a Skills Trainer, you'll be responsible for delivering high-quality Housing apprenticeship programmes, supporting learners to develop the knowledge, skills and behaviours required to succeed in their roles and progress in their careers. Managing a caseload of approximately 40 apprentices, you'll provide teaching, coaching, assessment and tailored support to maximise learner engagement, achievement and progression.
You'll play a key role in improving learner experience, attendance, retention and outcomes while contributing to the Academy's quality of education, safeguarding culture, curriculum delivery and continuous improvement activities. If you're passionate about developing people and making a real difference through learning, we'd love to hear from you.
What We’re Looking For
You're passionate about helping others learn and grow. You'll enjoy motivating apprentices from a variety of backgrounds and creating engaging learning experiences that bring housing practice to life.
Whether you're already an experienced trainer, assessor or coach, or you're currently working in housing and looking to move into learning and development, we'll support your professional growth, including funding a Level 5 Learning & Skills Teacher Apprenticeship if required.
To be successful in this role, you have:
What We Offer
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying
This role will require an enhanced DBS check, and you must have the right to work in the UK; we are unable to provide visa sponsorship.
This advert will close on Thursday 6th August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.
Our Assessment Process
Our fair, inclusive and transparent recruitment process includes in-person Interview and Micro Teaching task to be held at our Westminster Bridge Road office on the Wednesday 13th August (You will need to allow up to 90 minutes for the session)
If you have any questions about this role, please email Talent Specialist, Charlene.
Case Worker – Mental Health
Location: London, Hybrid working arrangements available where service delivery allows. This post will require regional travel across the area, and the occasional evening and weekend working.
Salary: £28,000 - £30,000 per year
Vacancy Type: Permanent, Full Time (37hours per week)
This role requires access to a car, and a full current driving licence.
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose.
We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
County Lines Support and Rescue Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, and Greater Manchester.
Job Description
The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes.
About You
· Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
· Honest and reliable, with a creative and flexible approach to all aspects of work.
· Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
· Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
· Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
· Experience of using recording and data collation systems.
Main Duties and Accountabilities
· Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
· Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
· Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
· Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
Qualifications
· Good ICT skills, with experience of using data recording and data collation systems.
· Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
· Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
· Knowledge of issues around risk and vulnerability amongst young people.
· Desirable: Relevant qualification in a relevant discipline e.g., Youth and Community, Psychology, health/social care studies.
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.
LGBTQ+ Youth Worker - Outreach
Reports to: LGBTQ+ Youth Work Lead
Hours: Full-time (37 hours per week)
Contract: Confirmed until end May 2027. We would welcome secondment applications for this post as well. Based on successful future fundraising this role could be extended
Salary: £32,475.00
Location: Multiple sites across 4 counties, with focus on rural and underserved areas
Unsociable hours: This role involves some unsociable hours of work, and requires flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)
Travel: Own transport essential – travel expenses will be reimbursed
Language: Able to communicate in Welsh and English, both verbally and in writing (essential)
Closing Date for Applications: 10th August
Interview Dates: 18th & 20th August
Purpose of Role
The Outreach LGBTQ+ Youth Worker will extend access for LGBTQ+ youth provision into rural and underserved areas within North Wales. This role focuses on reaching LGBTQ+ young people in areas where services are limited, providing both group-based and one-to-one support, and ensuring bilingual Welsh/English provision. The post-holder will work collaboratively with the wider Viva LGBTQ+ team while having particular responsibility for outreach and Welsh language delivery.
Key Responsibilities
Rural Outreach and Development:
● Develop and extend LGBTQ+ youth provision in rural and underserved areas across 4 counties, in areas agreed with the Viva LGBTQ+ Team Lead
● Identify and engage with LGBTQ+ young people in underserved and rural communities
● Co-produce and deliver LGBTQ+ youth groups
● Build relationships with rural schools, community organisations, and partners to facilitate access to the youth work support and activities
Direct Youth Work Delivery:
● Deliver programmes and activities at multiple sites
● Provide one-to-one support and key-working for LGBTQ+ young people
● Support advocacy for LGBTQ+ young people
● Facilitate participation and co-production with young people
● Provide a role/possibility model for LGBTQ+ young people
Bilingual Provision:
● Ensure LGBTQ+ provision is accessible to young people in their preferred language
● Contribute to Welsh language communications and resources across the organisation
Quality and Accountability:
● Contribute to quality assurance and evaluation
● Support impact measurement and reporting
● Follow instructions for budgeting and financial record keeping
Professional Practice:
● Participate fully in reflective peer supervision
● Maintain safeguarding duties commensurate with role
● Attend and complete training and CPD as directed
Person Specification
Essential Qualifications:
● Level 3 Youth Work qualification or above (or working towards)
● Training in LGBTQ+ awareness and inclusion
Essential Experience:
● Experience of delivering youth work with diverse groups of young people
● Experience and understanding of issues which impact the lives of LGBTQ+ young people and communities
● Experience working in rural communities and/or understanding of rural issues
Essential Skills:
● Able to communicate confidently in Welsh and English, both verbally and in writing (essential requirement for this post)
● Excellent youth work skills including relationship building and group work
● Ability to work independently and take initiative
● Well adapted collaborative and team working skills
● Strong understanding of LGBTQ+ identities and inclusive practice
● Good communication and interpersonal skills
● Full UK driving licence and own transport (essential due to rural nature of role)
● Flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)
Essential Personal Qualities:
● Expert through lived experience
● Commitment to equality, inclusion and anti-oppressive practise
● Self-motivated and able to work independently in rural locations
● Warm, approachable, and non-judgmental
● Culturally sensitive and respectful of Welsh language and culture
● Resilient and adaptable
● Commitment to youth work values and principles
Desirable:
● Experience of outreach youth work
● Experience working across multiple sites
● Knowledge of rural North Wales communities
● Understanding of barriers faced by LGBTQ+ young people in rural areas
Gweithiwr Ieuenctid LHDTC+ - Allgymorth
Yn Atebol i: Arweinydd Gwaith Ieuenctid LHDTC+
Oriau: Llawn amser (37 awr yr wythnos)
Cyflog: £32,475.00
Cytundeb: Wedi'i gadarnhau tan ddiwedd mis Mai 2027. Byddem hefyd yn croesawu ceisiadau am secondiad ar gyfer y swydd hon. Gellid ymestyn y rôl hon yn dibynnu ar lwyddiant codi arian yn y dyfodol.
Lleoliad: Safleoedd lluosog ar draws pedair sir, gyda ffocws ar ardaloedd gwledig a'r ardaloedd hynny sydd heb ddigon o wasanaethau
Oriau anghymdeithasol: Mae'r rôl hon yn cynnwys rhywfaint o waith yn ystod oriau anghymdeithasol, ac mae angen hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)
Teithio: Mae mynediad at ddull trafnidiaeth personol yn hanfodol – telir costau teithio
Iaith: Y gallu i gyfathrebu yn Gymraeg ac yn Saesneg, ar lafar ac yn ysgrifenedig (hanfodol)
Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026
Dyddiadau cyfweld:18fed & 20ain Mis Awst 2026
Diben y Rôl
Bydd y Gweithiwr Ieuenctid LHDTC+ - Allgymorth yn ehangu mynediad at ddarpariaeth ieuenctid LHDTC+ mewn ardaloedd gwledig ac ardaloedd sydd heb ddigon o wasanaethau yng ngogledd Cymru. Mae'r rôl hon yn canolbwyntio ar gyrraedd pobl ifanc LHDTC+ mewn ardaloedd lle mae gwasanaethau'n gyfyngedig, darparu cymorth mewn grwpiau ac ar sail un-i-un, a sicrhau darpariaeth ddwyieithog Gymraeg a Saesneg. Bydd deiliad y swydd yn gweithio ar y cyd â thîm ehangach Viva LHDTC+ tra'n ysgwyddo cyfrifoldeb penodol am waith allgymorth a darparu gwasanaethau drwy gyfrwng y Gymraeg.
Prif Gyfrifoldebau
Allgymorth a Datblygu mewn Ardaloedd Gwledig
● Datblygu ac ehangu darpariaeth ieuenctid LHDTC+ mewn ardaloedd gwledig ac ardaloedd sydd heb ddigon o wasanaethau ar draws pedair sir, mewn ardaloedd a gytunir gyda'r Arweinydd Tîm Viva LHDTC+
● Adnabod ac ymgysylltu â phobl ifanc LHDTC+ mewn cymunedau gwledig ac ardaloedd sydd heb ddigon o wasanaethau
● Cydgynhyrchu a darparu grwpiau ieuenctid LHDTC+
● Meithrin perthnasoedd ag ysgolion gwledig, sefydliadau cymunedol a phartneriaid er mwyn hwyluso mynediad at gymorth a gweithgareddau gwaith ieuenctid
Darparu Gwaith Ieuenctid yn Uniongyrchol
● Cyflwyno rhaglenni a gweithgareddau ar draws safleoedd lluosog
● Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+
● Cefnogi eiriolaeth ar ran pobl ifanc LHDTC+
● Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc
● Bod yn fodel rôl a phosibilrwydd i bobl ifanc LHDTC+
Darpariaeth Ddwyieithog
● Sicrhau bod darpariaeth LHDTC+ yn hygyrch i bobl ifanc yn eu iaith ddewisiol
● Cyfrannu at gyfathrebiadau ac adnoddau Cymraeg ar draws y sefydliad
Ansawdd ac Atebolrwydd
● Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth
● Cefnogi mesur ac adrodd ar effaith y gwasanaeth
● Dilyn cyfarwyddiadau ynghylch cyllidebu a chadw cofnodion ariannol
Ymarfer Proffesiynol
● Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid
● Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl
● Mynychu a chwblhau hyfforddiant a datblygiad proffesiynol parhaus (DPP) yn unol â chyfarwyddyd y sefydliad
Manyleb y Person
Cymwysterau Hanfodol
● Cymhwyster Gwaith Ieuenctid Lefel Tri neu uwch (neu'n gweithio tuag ato)
● Hyfforddiant mewn ymwybyddiaeth a chynhwysiant LHDTC+
Profiad Hanfodol
● Profiad o ddarparu gwaith ieuenctid gyda grwpiau amrywiol o bobl ifanc
● Profiad a dealltwriaeth o'r materion sy'n effeithio ar fywydau pobl ifanc a chymunedau LHDTC+
● Profiad o weithio mewn cymunedau gwledig a/neu ddealltwriaeth o faterion gwledi
Sgiliau Hanfodol
● Y gallu i gyfathrebu'n hyderus yn Gymraeg ac yn Saesneg, ar lafar ac yn ysgrifenedig (gofyniad hanfodol ar gyfer y swydd hon)
● Sgiliau gwaith ieuenctid rhagorol, gan gynnwys meithrin perthnasoedd a gwaith grŵp
● Y gallu i weithio'n annibynnol a defnyddio menter
● Sgiliau cydweithio a gweithio mewn tîm datblygedig
● Dealltwriaeth gadarn o hunaniaethau LHDTC+ ac arferion cynhwysol
● Sgiliau cyfathrebu a rhyngbersonol da
● Trwydded yrru lawn y DU a mynediad at ddull trafnidiaeth personol (hanfodol oherwydd natur wledig y rôl)
● Hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)
Rhinweddau Personol Hanfodol
● Arbenigedd sy'n deillio o brofiad bywyd
● Ymrwymiad i gydraddoldeb, cynhwysiant ac ymarfer gwrth-ormesol
● Hunangymhelliant a'r gallu i weithio'n annibynnol mewn lleoliadau gwledig
● Cynnes, hawdd mynd ato ac anfeirniadol
● Sensitifrwydd diwylliannol a pharch tuag at y Gymraeg a diwylliant Cymru
● Hydwyth a hyblyg
● Ymrwymiad i werthoedd ac egwyddorion gwaith ieuenctid
Dymunol
● Profiad o waith ieuenctid allgymorth
● Profiad o weithio ar draws safleoedd lluosog
● Gwybodaeth am gymunedau gwledig gogledd Cymru
● Dealltwriaeth o'r rhwystrau sy'n wynebu pobl ifanc LHDTC+ mewn ardaloedd gwledig
The YEW Collective improves the life-chances, experiences & wellbeing of young people and communities facing barriers, disadvantage & discrimination.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help transform access to healthcare for people experiencing homelessness in Islington
Thank you for your interest in joining Groundswell.
We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances.
As our new Homeless Health Peer Advocacy (HHPA) Caseworker in Islington, you'll play a key role in establishing an exciting new service that helps people experiencing homelessness get the healthcare they need while bringing local health, housing and homelessness services together around the people who need them most.
Every day you'll build trusted relationships, remove barriers to healthcare and support people to take greater control of their health and wellbeing. Whether you're accompanying someone to a health appointment, helping them understand their treatment, supporting a safe hospital discharge or working alongside local partners to coordinate care, you'll see the difference your work makes.
At Groundswell, we believe lasting change happens through relationships. We work alongside people rather than doing things for them, building confidence, creating opportunities and supporting people to become active participants in their own health.
This is an opportunity to help shape a new service from the beginning, working as part of an ambitious partnership that's committed to reducing health inequalities and creating a more joined-up, compassionate system for people experiencing homelessness in Islington.
If you're passionate about tackling health inequalities, enjoy building relationships, and want to be part of a values-led organisation where lived experience is at the heart of everything we do, we'd love to hear from you.
About Groundswell
For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.
Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As Islington HHPA Caseworker, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.
Our Vision
Our vision is for a society which is fair, inclusive and equal.
We need equitable access to a healthier life and a better future for anyone with experience of homelessness.
Our Mission
Our mission is to bring people together to:
Amplify voices of people with lived experience to create solutions to homelessness and health inequalities.
Stand in solidarity and champion their rights, to create positive change.
Our Strategy
We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production.
Stronger Voices, Healthier Lives, Better Futures, Greater Together
People with experience of homelessness must inform the solutions – because they understand the problems people face.
At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally.
Homelessness is a health emergency.
We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services.
Everyone deserves a better, more hopeful life and future.
Lived experience of homelessness can lead to barriers that impact people’s life chances.
Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready.
We can’t achieve our goals alone – we are more impactful when we pull together.
We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change.
How Homeless Health Peer Advocacy Works
HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare.
Many people face significant challenges navigating health services. Appointments can be difficult to book and attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated.
"I need someone with me that I know that I can trust. I wouldn't do things like that on my own."
HHPA Client
HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent.
The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people:
register with healthcare services
prepare for and attend appointments
understand treatment and care plans
navigate hospital admission and discharge
access wider health and wellbeing services
make informed decisions about their health
become increasingly confident in managing their own health.
Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention.
This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.
Delivering HHPA in Islington
Groundswell has been commissioned by Islington Council to deliver a new borough-wide Homeless Health Peer Advocacy (HHPA) service.
The service supports people who are sleeping rough or living in hostels, supported accommodation and temporary housing to access healthcare earlier, stay engaged with treatment and receive coordinated support across local services.
Working alongside Single Homelessness Project (SHP), Thames Reach, the Islington Health Outreach Team (IHOT), Whittington Health NHS Trust, Camden and Islington NHS Foundation Trust, Islington GP Federation, Change Grow Live, Islington Council and local accommodation providers, the service delivers outreach, in-reach, health advocacy, healthcare accompaniment, hospital discharge support and health promotion for people experiencing homelessness across Islington. Alongside supporting individuals, the service also strengthens local partnerships, improves referral pathways and identifies opportunities to make the health and homelessness system work better for people experiencing homelessness.
"Groundswell are the stitches that keep homeless and health professionals working together."
Partner organisation
As the Islington HHPA Caseworker, you'll play a key role in establishing this new service and helping it become a trusted part of Islington's health and homelessness system. You'll manage a varied caseload, working alongside people experiencing homelessness to improve access to healthcare, coordinate support and help them achieve the health outcomes that matter to them. Every day is different, but throughout your work you'll work alongside people, collaborate with local partners and help create a service that enables people to access healthcare with dignity, confidence and choice.
Role Description
Through outreach, health advocacy and partnership working, you'll support people experiencing homelessness to access healthcare, stay engaged with treatment and build the confidence to manage their own health. Alongside direct support, you'll help strengthen partnerships and improve local pathways into care.
Key Responsibilities
Outreach and Engagement:
Undertake outreach with SHP, Thames Reach and the Islington Health Outreach Team (IHOT).
Deliver in-reach sessions within hostels, supported accommodation and temporary housing.
Respond to referrals and identify people who would benefit from the service.
Build trusting relationships through persistent, compassionate engagement.
Complete holistic assessments and develop person-centred support plans.
Health Advocacy and Casework:
Manage a caseload of people experiencing homelessness with multiple and complex health needs, providing practical, person-centred support to improve access to healthcare and long-term health outcomes.
You will support people to:
Register with GP practices and other primary healthcare services.
Access physical health, mental health, dental, sexual health, optometry and substance use services.
Arrange, prepare for and attend healthcare appointments.
Understand their treatment, care plans and available support.
Communicate effectively with healthcare professionals and advocate where barriers arise.
Build the confidence and skills to manage their own healthcare independently over time.
Promote preventative healthcare, including screening, vaccinations and long-term condition management where appropriate.
Deliver informal health promotion and accessible health information in hostels and community settings.
Encourage people to seek support earlier and become active participants in managing their own health and wellbeing.
You'll tailor your support to each individual, recognising the impact of homelessness, trauma and social exclusion on health and wellbeing.
Hospital Admission and Discharge
Support people before, during and after hospital admission.
Advocate with hospital teams.
Contribute to discharge planning.
Help prevent discharge to rough sleeping.
Provide follow-up support to maintain engagement with healthcare.
Partnership Working
Develop strong working relationships across Islington's health, housing and homelessness system to ensure people experiencing homelessness receive coordinated, person-centred support.
You will:
Attend multidisciplinary team (MDT) meetings, case conferences and other partnership forums.
Coordinate care for people with multiple and complex needs.
Develop and maintain effective referral pathways with partner organisations.
Share information appropriately to support safe, coordinated care.
Promote collaborative, person-centred working across the partnership.
Champion the value of peer-led health advocacy and lived experience.
Identify opportunities to strengthen partnerships and improve access to healthcare across the borough.
Safeguarding and Professional Practice
Respond appropriately to safeguarding concerns.
Assess and manage risk.
Maintain professional boundaries and confidentiality.
Follow Groundswell's safeguarding, health and safety and lone working procedures.
Participate in supervision, reflective practice and training.
Recording and Service Development
Maintain accurate records using Salesforce.
Monitor outcomes and report on service activity.
Contribute case studies and learning.
Share insights to improve services and local partnership working.
Support the development of the Islington HHPA service.
General Responsibilities
You will:
Work in line with Groundswell's values and policies.
Promote equality, diversity, inclusion and belonging.
Deliver trauma-informed, strengths-based and person-centred practice.
Work flexibly across community settings in Islington.
Undertake any other duties appropriate to the role.
What Success Looks Like
In your first year you will have:
Built trusted relationships with people experiencing homelessness.
Helped more people access and engage with healthcare.
Worked effectively alongside Peer Advocates and local partners.
Supported safer hospital admissions and discharges.
Delivered high-quality, person-centred health advocacy.
Helped establish Groundswell's HHPA service as a trusted part of Islington's health and homelessness system.
Person Specification
At Groundswell, we know that excellent Caseworkers come from many different backgrounds. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who are committed to improving people's lives.
We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone.
What We're Looking For
A) Core Requirements:
We're looking for someone who can demonstrate the following:
B) Knowledge and Experience:
The successful candidate is likely to have knowledge or experience of:
Essential
Desirable
C) Personal Qualities:
We're looking for someone who is:
We'd Particularly Welcome Applications from People Who Have:
Lived experience of homelessness or another form of social exclusion.
Experience of working in partnership with local communities.
Experience of co-production or supporting people with lived experience to shape services.
A commitment to using lived experience to influence systems and improve outcomes.
Our Commitment to Inclusive Recruitment:
Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion.
We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply.
Why Join Groundswell
Meaningful Work
"Without someone beside them, many of my clients simply wouldn't attend. It isn't just support—it's the difference between care happening or not happening at all."
Groundswell Peer Advocate
Working at Groundswell is about making a genuine difference.It's rewarding work where you'll see the impact of what you do, both in people's lives and in the way local services work together.
A Supportive Team
We're a values-led organisation where compassion, collaboration and lived experience shape everything we do. You'll be part of a friendly, supportive team that values reflection, learning and mutual support. Through regular supervision, reflective practice and close working with colleagues and partners, you'll have the support you need to do challenging work well.
Learn and Grow
We're committed to helping our people develop. You'll have opportunities to deepen your expertise in homelessness, health inequalities and trauma-informed practice, build your understanding of health, housing and social care systems, and contribute to the development of a new service. Whether you're looking to broaden your skills or progress your career, we'll support your learning every step of the way.
Benefits
We offer a range of benefits to support your wellbeing and work-life balance, including:
28 days annual leave plus bank holidays.
5% employer pension contribution.
Flexible and hybrid working, where service delivery allows.
A compressed hours working pattern is available.
Regular reflective practice and high-quality supervision.
Ongoing learning and development opportunities.
A supportive, inclusive and values-led working environment.
Be Part of Something Bigger
Every relationship you build, every barrier you help remove and every person you support to access healthcare has the potential to change a life.
By joining Groundswell, you'll be helping to build a fairer health system—one where everyone, regardless of their housing situation, can access the care they need with dignity, confidence and hope.
If you're looking for a role where your compassion, skills and commitment can make a lasting difference, we'd love to hear from you.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply, please submit your CV along with a cover letter using. The cover letter should explain:
How you meet each of the areas outlined in the person specification above
Why you are interested in doing this job at Groundswell.
The deadline for applications is 10am on Friday 7th August.
Interviews
Interviews will be held online on Wednesday 12th August.
If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference and DBS check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
If you would like to discuss this role before applying then please contact us and we will get back to you as soon as we can.
We care about your privacy; read here how we manage your personal data.
The client requests no contact from agencies or media sales.
Title: CRM and Power Platform Developer
Hours: 35 hours per week
Contract: One-year fixed term
Location: Office, hybrid or remote (1 week induction in office)
Salary: £39,793 pro-rata
Accountable to: Head of IT (Operations)
Responsible for: No management responsibility
DBS Eligibility: Basic DBS check and Social Media/Adverse Media checks
Closing Date: 10th August 2026
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You’ll be part of a small, collaborative data team of three, working closely with our Head of IT & Data and colleagues across the organisation. This is a hands-on role where you’ll:
It’s a unique opportunity to combine technical development with strategic thinking—embedding data-driven practice across Thirtyone:eight.
Why You’ll Love Working Here:
If you love solving problems, building tools that people actually enjoy using, and want your work to have a positive impact, we’d love to hear from you.
Main Responsibilities
Specific Responsibilities
Person Specification
A) Essential Personal Characteristics and Qualities:
B) Essential Experience:
Experience in application or systems development, with either direct Microsoft Dynamics/Power Platform experience or transferable experience that would support rapid cross-training, including:
B) Desirable Experience:
d) Essential Abilities, Knowledge & Motivation:
The successful candidate will also be able to demonstrate:
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The client requests no contact from agencies or media sales.
PURPOSE OF ROLE
As part of Caudwell Youth’s five-year strategy to Go National, this role will lead the development and delivery of the organisation’s first online mentoring service.
The Project Manager for Online Services will oversee the pilot, implementation and ongoing management of the programme, ensuring safe, accessible and high-quality support for young people. Working closely with the Deputy CEO and internal teams, the role will shape the future of Caudwell Youth’s digital support offer.
Key Duties
Coordination & Development
Partnership & Liaison
General
Experience & Skills (Essential):
Experience & Skills (Desirable):
Why Work For Us
We are an experienced team that are dedicated to improving the lives of the young people we support.
Benefits:
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.
We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQIA+.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Mental Health Service in Southwark.
Sounds great, what will I be doing?
In this rewarding role, you will work closely with service users to deliver person-centred, strengths-based support that promotes recovery, independence, and wellbeing. You will engage individuals in comprehensive assessments, support planning, and safety planning, ensuring that all plans are user-led and tailored to their unique needs, aspirations, and goals. Working collaboratively with the Service Manager/Team Manager, you will assess referrals and develop, review, and monitor support, safety, and move-on plans. You will build strong partnerships with external agencies, families, carers, and other key supporters to ensure coordinated and effective support. The role also involves helping service users access healthcare, education, training, employment, and other opportunities that support their recovery journey, while encouraging participation in social and skills-development activities that promote inclusion and confidence. As part of a flexible and supportive team, you will contribute to maintaining a safe, welcoming environment, oversee health and safety requirements, support tenancy sustainment including occupancy agreements and rent payments, and provide information and signposting to carers so they can access the support available to them.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We are looking for a confident and proactive individual with excellent communication, influencing, and relationship-building skills. You will be able to work collaboratively with colleagues, stakeholders, and partner organisations, using your strong interpersonal and negotiation skills to build trust, foster positive partnerships, and achieve the best outcomes for service users. You will demonstrate a professional and ethical approach at all times, acting with integrity and gaining the confidence and respect of those you work with. Strong IT and digital skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook. You will be comfortable producing reports and written documentation, maintaining accurate records and databases, analysing information, creating presentations, and managing professional communications. The ability to support the ongoing development and maintenance of service and contract-related databases, working alongside IT colleagues where required, will also be important in ensuring efficient and effective service delivery.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Fixed term 2 years from starting date with potential to extend
Shape services that change lives.
The Limbless Association is seeking a passionate and experienced Services Development Lead to help shape the future of community support for amputees across the UK.
This is an exciting opportunity to play a key role in developing high quality, user-led services that support people through rehabilitation, recovery and life beyond limb loss.
You’ll lead service improvement, impact development and innovation across the organisation, ensuring services remain responsive, inclusive and evidence based.
We’re looking for someone who:
If you are motivated by improving lives and developing services with purpose and compassion, we would love to hear from you.
About us
Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
Reporting to the Head of External Relations and working closely with the Programmes and Fundraising teams, the Communications Coordinator will be responsible for enhancing the external profile of the organisation, communicating to, and broadening our impact with, a wide range of audiences, from multilateral institutions and the global media to our supporters and peers. With a strong grasp of strategic communications, excellent content creation skills and a keen eye for detail, you will have the ability to produce timely and engaging communications outputs both independently and in close coordination with other teams and our local partners.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
About you
You are an organised, self-starting and experienced communications professional with a proven track record of working in fast-paced, internationally focused environments.
We are looking for someone with a strong track record in developing and promoting engaging content that helps drive change on hard-to-win issues and elevates the voices of marginalised groups. The candidate should also have practical knowledge of online communications tools, including Mailchimp or similar email platforms, website content management systems and social media management platforms. While not an essential requirement, working knowledge of French and/or Spanish is highly desirable.
You are confident engaging with a diverse range of stakeholders from policy makers to journalists to individual supporters and are motivated to build long-term relationships with these groups. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
We are looking for someone with an interest in developing their skills as we take on new challenges in delivering our new vision and strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility and ambition, as well as a strong commitment to our mission.
Above all, if you are passionate about social and environmental justice and ready to help shape RFUK’s future, we would love to hear from you.
Job description and benefits
Please download the full job description. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.
Location
This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.
Application Process
To submit your application, kindly complete the online application form by 9AM, Friday 7 August. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion.
Interviews with shortlisted candidates will be held in-person on Wednesday 2 September. Please let us know in your application if you are available to attend an interview.
Equal Opportunities
We are committed to promoting diversity and inclusion within RFUK. As part of our recruitment process, you may voluntarily complete our Equal Opportunities Monitoring Form. This form is used solely for monitoring purposes and helps us ensure fairness and equal opportunity throughout our recruitment process. Your responses are confidential and will not affect your application.
The client requests no contact from agencies or media sales.
Durham Diocese is looking to recruit an individual who is passionate about enabling fruitful churches in our region.
The Growing Mission team helps churches think, plan, dream and prepare for the future. We come alongside churches and deaneries to prepare the ground for what could come next, particularly in seasons of change. We are looking for a new team member with an analytic skillset and missional vision as part of our nationally funded transformation programme. Full and part time working will be considered.
Are you able to bring the best out of people, and come alongside them through change? Can you summarise and articulate data and facilitate challenging? Do you want to see fruitful, missional churches reaching out to their communities? Whether your background is working in the church, charity or another sector, we are interested to hear from you as we recruit a Growing Mission Enabler.
Director of Business Development
Location: Old Trafford
The Manchester United Foundation (MUF) is a registered charity, set up to channel the worldwide passion for Manchester United to influence positive change within communities by developing unique and relevant partnerships, empowering young people through the delivery of innovative and educational programmes and developing greater understanding of social issues through education. The Foundation wholly owns a trading subsidiary – Manchester United Foundation (Trading) Ltd
OUR VISION
A future where all young people are empowered to achieve their goals.
OUR MISSION
We use the power of football and Manchester United to help young people make positive choices in their lives.
The Role:
The Director of Business Development will join the Executive Leadership Team (EMT) at Manchester United Foundation with a core focus on modernising and diversifying income streams that the charity accesses, whilst supporting the effective existing team in charity fundraising development and delivery.
The postholder will support with the development of a new strategy and capitalise on its focuses to identify and access funding streams to deliver the objectives set in this new plan.
Key Responsibilities:
Core Responsibilities
The Person:
Essential Experience
• Proven experience operating at a senior level in a charity, foundation, or complex mission-driven organisation.
• Strong track record of strategic development, organisational or project growth, and impact delivery.
• Demonstrable success in stakeholder management, partnership development, and fundraising.
• Strong financial acumen, including budget development and risk management.
• Experience within sport, football, youth development, education, health, or community sectors.
Desirable Experience
• Understanding of the Premier League / Football Charity / Elite football ecosystem and its social impact potential.
• Experience managing large, complex funding portfolios.
Skills & Attributes
• Outgoing, inspirational individual with strong core values that partners and stakeholders will resonate with
• Strategic thinker with the ability to execute at pace.
• Outstanding communication and influencing skills.
• Strong commitment to equality, diversity, inclusion, and safeguarding.
• Resilient, credible, and values-led.
Values & Commitment
• Passion for social impact and belief in the power of football to change lives.
• Commitment to safeguarding children, young people, and vulnerable adults.
• Alignment with the ethical standards and values expected of Manchester United Foundation, including:
• Integrity – acting with honesty and transparency.
• Inclusion – promoting equality and diversity in all programmes.
• Excellence – striving for the highest standards in delivery and governance.
• Impact – ensuring meaningful, measurable outcomes for communities.
Our Values:
Unite: Recognise the power of football across the world.
Nurture: Growing the potential of every young person.
Invest: Sustained financial investment aligning to our charitable objectives.
Together: Working as a team with our stakeholders.
Excellence: Delivering programmes to the highest standard.
Diversity: What makes us different, makes us stronger.
What We Offer:
At Manchester United Foundation, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:
Our Commitment to You:
We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity, and inclusion sit at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Monday 10th August
Manchester United Foundation is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us, and we will be happy to discuss them with you.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.
The client requests no contact from agencies or media sales.
Outreach Worker
Join us to play a vital role in engaging adults sleeping rough in Middlesbrough and guide them towards safety, stability and opportunity.
Location: Middlesbrough (NE)
Salary: £26,781 per annum
Closing date: 9th August 2026
Employment Type: Permanent
Hours per week: 37.5
Join Us and Help Shape Brighter Futures
At Depaul UK, we believe in people’s potential — and we take action every day to help unlock it. Whether you’re supporting young people directly or strengthening our organisation behind the scenes, your work will create real, lasting impact.
About the Role
Join us as an Outreach Worker and play a frontline role in supporting adults experiencing homelessness in Middlesbrough. You’ll be out in the community—often during early‑morning outreach—building trust with people sleeping rough, meeting them on their terms, and connecting them with safe accommodation, health support and opportunities that strengthen resilience and wellbeing. Working within a trauma‑informed, strengths‑based model, you’ll help clients overcome barriers and take positive steps toward stability and independence.
In this dynamic, multi‑agency role, you’ll deliver targeted outreach, attend local drop‑ins, and advocate for coordinated, compassionate responses across housing, health, substance‑use and justice services. You’ll bring experience supporting people with complex needs, confidence in managing risk and maintaining accurate records, and a commitment to safeguarding, equality and person‑centred practice. If you’re proactive, adaptable and motivated by making real change happen, this role offers a meaningful opportunity to do exactly that.
In this role, you will:
· Engage adults experiencing homelessness through targeted street outreach, including early‑morning shifts.
· Build trust and provide person‑centred support across housing, health, substance use, finances and meaningful activities.
· Create SMART support plans, complete risk assessments and maintain accurate case records in In‑Form.
· Work collaboratively with housing, health, justice and community partners to deliver joined‑up support.
· Advocate for trauma‑informed, strengths‑based services and challenge barriers within local systems.
· Support clients to attend appointments, sustain accommodation and improve wellbeing and resilience.
· Uphold safeguarding, lone‑working and professional‑boundary standards at all times.
· Demonstrate flexibility, problem‑solving skills and commitment to equality, inclusion and Depaul values.
About You
Bring strong people‑skills and the ability to engage confidently with individuals experiencing homelessness, mental ill health or substance use, using clear communication, SMART support planning, accurate digital record‑keeping and effective multi‑agency working. You’ll stay flexible during outreach and lone‑working, apply a trauma‑informed and strengths‑based approach, and show resilience, professionalism, safeguarding awareness and a commitment to equality. We’re looking for evidence of supporting people with complex needs (including lived experience), maintaining high‑quality documentation, collaborating with partners and delivering safe, reflective practice in community‑based settings.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT GROWTH
GrowTH is a Christian charity in Tower Hamlets, working with local churches to house and empower people experiencing homelessness to start a new life. Through shelter, advocacy, and supported housing, we create environments where people are welcomed, listened to, and supported as part of a community. Our aim is not only to meet immediate needs, but to help each person rediscover their self-worth, unlock their potential, and encounter the transforming love of Jesus.
SUMMARY OF SUPPORT & HOUSING MANAGER
The Support & Housing Manager is a management role responsible for leading frontline staff, overseeing the quality of frontline support, and ensuring GrowTH’s Housing Project and wider support work operate safely, effectively, and in alignment with GrowTH’s purpose: enabling people experiencing homelessness to receive an excellent quality of holistic support in the practical, emotional, and social areas of their lives – as well as to encounter Jesus and experience genuine life transformation.
The role ensures that services not only function well operationally, but consistently deliver on GrowTH’s mission, promise to people, and values – supporting individuals to move from crisis towards stability, community, and restored identity.
ABOUT FRONTLINE SERVICES
GrowTH’s Frontline Services are:
1. Night Shelter (church based, rotating model)
2. Housing Project
GrowTH’s Frontline Staff currently are:
1. Night Shelter Advocate Workers (x2)
2. Housing Worker (x1)
As GrowTH develops its new Hub model, the Support & Housing Manager will play a key role in ensuring that the Night Shelter, Housing Project, and wider support functions operate as part of one joined-up pathway. Through effective management of frontline staff, the role will help create a culture in which staff are developed in their roles, work closely together, share insight appropriately, collaborate around complex cases, and ensure that guests and residents experience consistent support as they move between different parts of GrowTH’s work.
RESPONSIBILITIES
1. Operational Oversight of Frontline Services
The S&HM will oversee the quality and consistency of support delivered across GrowTH’s frontline services, including support provided to Night Shelter guests through the Advocate Workers, while holding direct management responsibility for the effective running of the Housing Project.
1. The S&HM ensures frontline services consistently embody GrowTH’s promise by creating an environment where individuals are welcomed with dignity, experience belonging, are supported to move forward, and have opportunities to explore the Christian faith.
2. Managing the effective running of Frontline Services through monitoring the quality and consistency of support delivered by staff using the following: Line Management reports (monthly); statistics; casework files; support plans; move on plans; resettlement processes and regular calls to referral agencies and churches to gather feedback on GrowTH staff.
3. Manage and support frontline staff in resolving operational issues and practical service delivery challenges.
4. Holding a small, focused frontline caseload, alongside their wider management responsibilities. This will include direct casework with a limited number of guests and residents, particularly within the Housing Project, where additional management input, continuity of support, or more complex casework is required. The S&HM will also work alongside frontline staff on complex cases, support plans, move-on planning, key meetings, and periods of increased frontline need, modelling high-quality, relational, well-recorded and appropriately boundaried support. This casework involvement should also be used to model good practice, strengthen casework quality, and support the development of frontline staff in their roles.
5. Manage and support frontline staff to improve the quality and effectiveness of guest and resident move-on by:
o Monitoring referral levels into services
o Monitoring move-on pathways and move-on discussions
o Assist frontline staff in identifying system blockages (e.g. move-on, referrals) and facilitating solutions to unblock them.
6. Ensuring consistency and clarity in how frontline services operate
7. Ensure GrowTH accommodation is safe, well maintained, and compliant with all relevant requirements.
8. Ensuring appropriate boundaries and expectations are maintained
2. Overall Management and Oversight of the Housing Project
The Support & Housing Manager will hold overall responsibility for the safe, effective, and mission-aligned running of GrowTH’s Housing Project, which currently provides accommodation for 16 residents. Working closely with the Housing Worker, the S&HM will ensure that the project provides stable, affordable, well-managed accommodation alongside clear, tailored support that helps residents move towards independence, community, and long-term housing stability. Responsibilities include:
1. Providing overall day-to-day leadership and management of the Housing Project, ensuring it operates safely, consistently, and in line with GrowTH’s values, policies, and purpose.
2. Supporting and overseeing the Housing Worker in their work with residents, ensuring support plans, risk assessments, case records, move-on plans, and resident engagement are of a high standard.
3. Ensuring residents are welcomed, treated with dignity, and supported to make progress in practical, emotional, social, and spiritual areas of life.
4. Overseeing referrals into the Housing Project, including suitability discussions with the shelter/support team, referral partners, and prospective residents.
5. Ensuring that residents are appropriately inducted into the project, understand the expectations of their licence agreement, and are supported to sustain their placement well.
6. Monitoring rent, licence fee, service charge, arrears, and housing-related financial processes in liaison with the relevant administrative/finance staff, ensuring that residents are supported to keep payments up to date and that financial issues are addressed promptly.
7. Ensuring Housing Project properties are safe, well maintained, appropriately furnished, and compliant with relevant health and safety, fire safety, gas, electrical, and housing requirements.
8. Managing day-to-day operational relationships with key housing stakeholders, including landlords, housing associations, contractors, maintenance providers, and other relevant agencies, particularly in relation to repairs, lettings, inspections, safety checks, rent/service charge issues, property standards, and resident sustainment.
9. Ensuring that Housing Project policies, procedures, house expectations, and resident agreements are clear, up to date, implemented consistently, and reflect actual practice.
10. Overseeing resident support, including budgeting, benefits, employment, training, life skills, wellbeing, relationships, community engagement, and preparation for independent living.
11. Ensuring appropriate boundaries, accountability, and standards of behaviour are maintained within the Housing Project, responding to concerns, complaints, safeguarding issues, and breaches of expectations in line with GrowTH procedures.
12. Managing move-on planning for Housing Project residents, ensuring residents are supported to prepare for suitable accommodation and that links are developed with appropriate move-on providers and pathways.
13. Working with the Director to review and develop the Housing Project, identifying strengths, gaps, risks, opportunities for improvement, and future development needs.
3. Staff Leadership, Performance, and Development
Ensure frontline staff are supported, effective, and accountable. Responsibilities include:
1. Line management of frontline staff
2. Performance management and addressing challenges in service delivery
3. The S&HM will model and cultivate GrowTH’s values within the team, ensuring that staff:
a. Demonstrate compassion and consistency in their work
b. Follow through on commitments to guests and partners
c. Take responsibility for delivering high-quality support
d. Work collaboratively as part of a unified team
4. Supporting staff in decision-making, particularly with complex or challenging cases.
5. Ensuring staff receive appropriate training and development
6. Building a healthy, collaborative, and mission-focused team culture
4. Faith
As part of a Christian organisation, the Support & Housing Manager will:
1. Contribute to maintaining a Christ-centred culture across frontline services
2. Support staff to create environments of Christian community, care, and hospitality
3. Ensure accessible opportunities for guests to explore the Christian faith
4. Encourage staff to integrate GrowTH’s Christian ethos into their work in a way that is authentic and non-coercive
5. Other responsibilities
These include:
1. Being an active member of GrowTH’s Senior Management Team
2. Ensuring that safeguarding is embedded across all frontline services.
3. Participating in complaint resolution where appropriate
4. Escalating issues where necessary in line with organisational procedures
5. Ensuring frontline service procedures reflect actual practice on the ground
6. Supporting development of operational processes (e.g. referral pathways, service flow)
7. Occasionally representing GrowTH in external conversations where appropriate
Care Assistants (Female Applicants)
Haslemere, Surrey
Hourly Pay: £13.72 to £15.26 (Days) £15.09 to £15.26 (Nights)
Contract Type: Permanent – Full and Part Time (Nights) available
Working Pattern: Days + Weekends, Nights
Days: 3-5 days per week working alternate weekends (36 hours)
Nights: 2 nights per week (24 hours)
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
Redcot, specialising in residential care, is set in the delightful town of Haslemere, Surrey. Overlooking beautiful gardens and surrounded by countryside, much of which is owned by the National Trust, Redcot is blessed with a unique, tranquil setting.
We are looking for caring and compassionate Care Assistants to join our dedicated team to support our residents to live happy, fulfilling, and independent lives through high quality, person centred care.
Please note: These roles are normally open to applicants of all genders. However, as the role involves providing personal care to predominantly older women, and in line with residents’ preferences, we are currently seeking female applicants as a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.
Key Responsibilities
· Provide personal care and support in line with individual care plans.
· Assist residents with washing, dressing, grooming, toileting, and mobility. Support residents with eating and drinking where required.
· Carry out regular welfare and safety checks throughout the night. (Nights role)
· Respond promptly to call bells and residents' requests for assistance. (Nights role)
· Support residents who may be anxious, unsettled, or require reassurance during the night. (Nights role)
· Promote dignity, choice, independence, and wellbeing at all times.
· Build positive relationships with residents, families, and colleagues.
· Encourage residents to participate in activities and maintain their hobbies and interests.
· Observe and report any changes in residents' physical or emotional wellbeing.
· Maintain accurate care records and documentation.
· Follow safeguarding, infection control, health and safety, and company policies.
About You
We are looking for kind, patient, and compassionate individuals with a genuine desire to support older people. A good communicator, you’ll have a positive and professional attitude and be committed to providing person centred care that promotes dignity, choice, and independence.
Previous care experience is desirable but not essential as full training will be provided.
Enhanced Role Opportunity – Medication Technician (desired for this role)
For those wishing to develop their skills, there is the opportunity to undertake an enhanced Medication Technician role, with additional pay following successful completion of training and competency assessments.
This isn’t just a job; it’s about making a difference to older people’s lives every day.
Why Join Friends of the Elderly?
· Heritage of Care: Work with a trusted organisation backed by over a century of expertise.
· Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values.
· State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community.
· Professional Development: Access training and career development opportunities.
Make Your Mark
This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents’ lives and the community.
Rewards and Recognition
We really value the hard work and commitment of all of our staff, and offer:
· Learning, development, and career progression.
· Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.
· Retail discount schemes to make your salary go further.
· Access to loans at affordable rates, saving directly from salary and advance pay already earnt.
· Health cash plans for you and your family.
· Cycle to work scheme.
· Long service awards, that increase with length of service.
· Refer a friend to work for us and receive a £200 bonus.
· Group Pension Plan, with a 6% contribution from us.
· Paid breaks in our care homes and day care services for care staff.
· Free DBS checks.
Safeguarding:
Keeping everyone safe is one of the charity’s core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.
Criminal record checks:
As this role involves a dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome.
Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.
Equality, Diversity, and Inclusion:
Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!
Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.
We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.
Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
Please refer to the job description upon submitting your application.