Social care development jobs

Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.

Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
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To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
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To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
2
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To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
•
Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
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To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding).
•
Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
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To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
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To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
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To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
• To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services
Oversight of high quality service delivery
• To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
• Embed accreditation requirements throughout service management and delivery.
• Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
• Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
• To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
• To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
• Take part in the out of hours (back up) on call management rota.
Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
• To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
• Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
• Act as Safeguarding Lead for Accommodation services.
• Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
• To represent the values of Pdap in all our external partnership working.
• To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
• To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
3
• To liaise with universities and external tutors in relation to student placements.
• Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
• To oversee and deliver agreed budgets relating to the accommodation service.
• To assist the Finance Director with setting annual budgets.
• To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion
• Regularly review service level accessibility data and update the EDI action plan with actions to address these.
• Actively and appropriately challenge all forms of discrimination.
• Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
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Flexible working hours according to the needs of the project.
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Evening and weekend work may sometimes be required.
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Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
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The role will predominantly be based across our accommodation sites or at our main office.
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As our sites are across Kirklees, use of a car is desirable
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Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
Skills & Experience Essential/Desirable
Experience of managing a HMO or similar supported housing service
Essential
Significant experience in a line management role
Essential
Ability to identify areas of development for staff and support them to improve their practice
Essential
Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc
Essential
Experience of working in the third sector
Desirable
Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
Essential
Ability to analyse data to identify gaps, and actions and write high quality reports and action plans
Essential
4
Proven track record translating strategy into operational delivery
Essential
Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel.
Essential
Experience & confidence delivering presentations/ training and talks to a wide range of audiences
Essential
Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners
Essential
Able to demonstrate strong professional boundaries and maintain confidentiality
Essential Knowledge Essential/Desirable
Sound understanding of domestic abuse and VAWG
Essential
Knowledge of charity governance and financial management
Desirable
Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence
Essential
Understanding of commissioning requirements and contract compliance
Essential
Understanding of housing legislation in relation to the delivery of supported housing and HMOs
Essential
Excellent understanding of quality assurance including Leading Lights or equivalent accreditation
Desirable
Commitment to working in partnership and building strong relationships with stakeholders
Essential
Excellent understanding of and commitment to equity, diversity and inclusion
Essential

What we do 

For one in two of us, cancer will change everything.

When it does, so can we.

Weston Park Cancer Charity is here to face cancer with you.  Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre.  It’s our job to care in every sense for our patients and their families.  Our help is free, and we’re here for you, together every step.

What you do 

Main purpose of post

The Campaign Manager will lead the development and delivery of engaging, audience-focused campaigns that raise awareness of the charity, increase understanding of cancer support services, promote grant-giving programmes, and help drive fundraising growth across the region.

The role will focus on bringing the charity’s impact to life through powerful storytelling, creative campaigns, and compelling content that demonstrates how the charity supports people affected by cancer and invests in hospitals, healthcare services, and local communities.

Working across fundraising, services, and communications, the Campaign Manager will develop integrated campaigns that inspire support, strengthen community engagement, and increase the visibility and reach of the charity.

Key Responsibilities 

Campaign Development & Delivery

• Develop and deliver multi-channel campaigns that support the charity’s strategic priorities and objectives.

• Create awareness campaigns that promote the charity brand, support services, fundraising activities, and grant-giving programmes.

• Lead campaign planning from concept through to delivery and evaluation.

• Ensure campaigns are audience-focused, emotionally engaging, and aligned with the charity’s values and tone of voice.

• Coordinate campaign timelines, budgets, assets, and stakeholder input to ensure successful delivery.

Demonstrating Impact Through Storytelling

• Develop compelling campaign content that demonstrates the real-life impact of the charity’s work.

• Showcase how fundraising supports people affected by cancer, healthcare improvements, hospital services, community initiatives, and wellbeing programmes.

• Gather and develop case studies, patient stories, supporter testimonials, videos, photography, and impact data.

• Work sensitively with beneficiaries, families, healthcare professionals, and grant recipients to capture authentic stories.

• Translate complex healthcare or grant information into accessible and engaging public-facing content.

Supporting Fundraising Growth

• Create campaigns that help increase fundraising income and supporter engagement.

• Support community fundraising, events, corporate partnerships, individual giving, and appeals through targeted campaign activity.

• Develop supporter journeys and engagement campaigns that encourage donations, participation, and long-term loyalty.

• Identify opportunities to broaden audience reach and attract new supporters.

Awareness of Services & Grant-Giving

• Increase awareness of the charity’s support services among people affected by cancer, carers, healthcare professionals, and local communities.

• Promote grant-funded projects and partnerships across hospitals and community settings.

• Work collaboratively with service delivery teams and healthcare partners to communicate outcomes and opportunities effectively.

• Support campaigns that improve access to services and reach underserved audiences.

Content & Communications

• Develop campaign content across digital, print, social media, email, video, PR, and advertising channels.

• Work with designers, photographers, videographers, agencies, and suppliers where required.

• Ensure all campaign materials are accurate, accessible, inclusive, and on brand.

• Contribute to website content, newsletters, impact reports, and social media storytelling.

Monitoring & Evaluation

• Monitor campaign performance and provide regular reporting on engagement, reach, conversions, and impact.

• Use audience insights, analytics, and feedback to optimise campaign effectiveness.

• Evaluate return on investment and identify opportunities for continuous improvement.

Relationship Management

• Build strong relationships across fundraising, services, healthcare partners, community organisations, and external suppliers.

• Act as a positive ambassador for the charity at events, meetings, and partnership activities.

• Support collaborative working across teams to maximise campaign impact.

General Responsibilities

Every employee is required to:

• Adhere to, and comply with, organisational policies, procedures and guidelines at all times. 

• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations 

• Respect the confidentiality and privacy of donors, guests and staff at all times. 

• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves. 

• Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Campaigns Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you. 

About you:

• You are a compassionate communicator: able to communicate sensitive stories with empathy, authenticity, and respect.

• You are a strategic thinker: understands how marketing supports fundraising, awareness, and community impact.

• You are creative & innovative: generates fresh campaign ideas that engage diverse audiences across the region.

• You are a collaborative relationship builder: works effectively with patients, staff, volunteers, supporters, healthcare partners, and media.

• You are results-driven & organised: uses insight, data, and strong project management to deliver measurable outcomes.

• Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity. 

• Support and encourage harmonious internal and external working relationships

• Make a positive contribution in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include: 

• 27 days (plus bank holidays) annual leave 

• Option to purchase additional five working days per year

• Westfield Health level 4 coverage 

• 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50% 

• Up to 2 weeks full paternity pay 

• NHS benefits

• Hybrid working 

• A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member. 

• Death in service cover

• Birthday Leave

Hours: 25 hours per week

Contract: Temporary until September 2027. Expected start date of August 2026.

Salary: £29,209 full-time equivalent (19,472 Pro Rata)

Department: Finance

Location: 1 Northgate Road, Middlesbrough, TS5 5NW

The Senior Finance Assistant and Payroll Administrator will provide financial administrative support for the Finance Team, and the payroll function for the organisation, allowing appropriate information to be provided to stakeholders at all times.

You will support the implementation of our Finance strategy and have empathy for the work of Teesside Hospice.

You will assist in providing a communication link between the Finance Department and other departments who rely on robust support.

You will work closely with the Financial Controller to ensure the effective day to day operation of your duties, thus allowing The Financial Controller to prepare timely, complete and accurate management accounts. A large element of the role involves taking the lead on the purchase ledger system. The role also involves other aspects such as daily logging of donations, weekly reconciliation of lottery membership records, bank reconciliations, submitting Gift Aid claims and more outlined in the duties section.

You will lead in preparing, running and finalising the payroll for companies in the Teesside Hospice group. You will be the payroll link between the Finance Department and other departments who rely on our support. You will work closely with the Financial Controller and Group Director of Resources to ensure the effective day to day operation of the payroll, thus allowing for accuracy of payments to staff alongside meeting all of the necessary regulatory requirements i.e. apprenticeship levy, SMP, auto enrolment.

You will be highly organised and able to work to deadlines, working independently as well as collaborating as part of a team.  An enjoyment and appreciation for attention to detail is essential.

We endeavour to exceed customer / donor expectations by delivering high quality of customer service and adhere to all policies and procedures.

As part of our committed Team environment, the working atmosphere is friendly and supportive.

At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.

People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.

Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.

Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.

Closing date for applications is 25th June 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role requires a DBS check. We will do this for you.

Hybrid (with travel to London as required)

Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Individual Giving Manager and play a key role in building lasting relationships with supporters while driving sustainable income that changes lives.

�� About Us

At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.

We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.

�� The Role

As Individual Giving Manager, you will lead the development and delivery of innovative, multichannel campaigns to attract, engage, and retain supporters—helping to secure long-term income for Shaftesbury.

Key responsibilities include:

• Driving the acquisition of new supporters and maximising lifetime value
• Delivering impactful multichannel campaigns (digital, direct mail, DRTV, telemarketing, face-to-face, and radio)
• Growing regular giving, cash donations and gaming income streams
• Reactivating lapsed supporters and improving conversion journeys
• Creating compelling onboarding and supporter experiences
• Supporting retention activity including appeals and newsletters

You’ll work closely with the Head of Individual Giving, bringing fresh ideas, data-driven thinking and a passion for innovation.

✅ What We’re Looking For

• Proven experience in individual giving, fundraising or direct marketing
• Strong track record of delivering successful acquisition campaigns
• Creative, strategic thinker with a results-driven mindset
• Confident managing multiple campaigns and channels
• Passion for supporter experience and long-term relationship building

�� What You’ll Get in Return

We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:

• �� Recognition & Reward – including vouchers up to £50
• �� Excellent training and development opportunities
• �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
• �� Pension scheme
• ❤️ Death in service scheme
• �� Employee Assistance Programme

�� Why Join Shaftesbury?

Because every interaction, every connection, every opportunity—we create adds up.

From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.

��️ Our Commitment

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Management Accountant
Full-time

Hybrid (at least 1 day per week on-site in Bloomsbury, London)
Fixed term for 1 year (maternity cover)
£54,992 per annum
Application deadline: Sunday, 14 June 2026

About the role

The British Museum is seeking a Management Accountant to deliver high-quality financial insight, support strategic decision-making, and help ensure the responsible stewardship of its funds.

This is a unique opportunity to join a leading museum, contributing to the financial sustainability of an organisation that preserves, celebrates, and shares cultural heritage with diverse audiences.

As a key member of the Finance team, you will provide a first-class management accounting service, working closely with departments such as Estates and Capital Projects, Information Services, Visitor Services and Security to support budgeting, reporting, and financial planning. You will be picking up a varied portfolio with supportive and engages budget managers.

About you

We’re looking for someone who combines technical expertise with a collaborative, mission-driven mindset. The successful candidate should be able to evidence:

•  ACA (or equivalent) qualified.
• Strong technical knowledge of relevant accounting standards, income tax, NI, VAT, and regulatory frameworks.
• Advanced Microsoft Excel and financial systems skills, ideally with experience using Unit4RP and/or Business Central.
• Excellent communication skills, with the ability to explain financial information to non-specialists.
• Highly organised, with the ability to manage competing priorities.
•  Strong attention to detail and problem-solving skills.
•  Proactive, collaborative, and confident in influencing stakeholders.
• Experience of working in a Non-Department Public Body or the charitable sector and an interest in the arts, heritage or other relevant sectors is advantageous.

Key areas of responsibility

Financial Management and Reporting:

• Prepare timely and accurate management accounts, forecasts, and reports.
• Support the budgeting process across multiple departments.
• Produce quarterly forecasts and financial analysis to inform decision-making.
• Contribute to year-end accounts and consolidated financial statements, liaising with auditors.
• Ensure compliance with charity regulations, donor restrictions, and public sector requirements.

Business Partnering and Stakeholder Engagement:

• Act as a finance representative, supporting and advising non-finance colleagues.
• Build strong relationships across departments, supporting financial understanding and accountability.

Projects and Strategic Support:

• Analyse income streams and expenditure to improve efficiency and sustainability.
• Support business cases, funding applications, and grant reporting

The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we’ve outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.

If you have any additional needs that we should be aware of to support you with your application, please provide details

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Community Support Lead: Partnerships 

Reports to: Community Support Manager 
Contract: Full-time 

Role Purpose 

As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support. 

You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks. 

Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers. 

Core Responsibilities 

1. Partner Engagement and Onboarding

• Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction. 

• Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented. 

• Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager. 

• Support escalations and follow-up actions to maintain a high-quality, responsive partner experience. 

• Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team. 

• Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively. 

Reporting cadence: Weekly summary and inclusion in monthly CS reporting. 

2. Query Resolution and Partner Care 

• Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score. 

• Ensure at least 90% of queries receive an initial response within 24 hours. 

• Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness. 

• Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively. 

Reporting cadence: Weekly dashboard updates and monthly performance reporting. 

3. Partner Relationship and Invoice Management 

• Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner. 

• Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk. 

• Monitor and report on invoice corrections, identifying trends and opportunities for process improvement. 

Reporting cadence: Monthly 

4. Risk Identification, Screening and Escalation 

• Identify and assess potential financial, operational, or reputational risks arising from partner interactions. 

• Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes. 

• Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation. 

• Contribute to monthly Community Support risk reporting and ongoing team learning. 

Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting. 

5. Community Support Administration 

• Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems. 

• Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes. 

• Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance. 

Reporting cadence: Monthly 

6. Community Support Resources and User Journey 

• Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources. 

• Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values. 

• Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience. 

Reporting cadence: Quarterly reviews with recommendations for improvement. 

7. Growth and Learning Areas (Development Focus) 

• Take ownership of more complex hosted partners with advanced operational or financial requirements. 

• Support the development of new Community Support Leads through training, mentoring, and sharing best practice. 

• Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively. 

Reporting cadence: As directed by the Community Support Manager. 

You Bring 

• Experience in operations, client service, or relationship management within HOST. 

• Strong organisational skills with a focus on accuracy, responsiveness, and care. 

• Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones. 

• Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems. 

• A proactive mindset — curious, calm under pressure, and committed to service excellence. 

Key Relationships 

Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams. 
External: Hosted partners, funders, and service providers. 

Performance Indicators 

• 90% of hosted partner queries receive an initial response within 24 hours 

• Maintain a hosted partner satisfaction score of 90% or higher 

• Resolve invoice corrections and payment requests within agreed monthly timeframes 

• Escalate all identified risks within 8 hours of detection 

• Ensure SOPs and system records are reviewed and updated on a monthly basis 

• Demonstrate ongoing improvements in the hosted partner experience and overall journey design 

Job Title: Door to Door Regional Manager (Direct Dialogue, London)

Location: Shelter Head Office, 88 Old Street, London, EC1V 9HU

Contract type: Permanent

Salary: £35,581.75 (plus £5,023.71 of London Weighting)

Hours:  35 per week (pro-rata if part time) 

Closing Date: Weds 24th June at 11:30pm

Are you an experienced fundraising leader with a strong track record in direct dialogue and people management? Then join Shelter as a Door to Door Regional Manager (Direct Dialogue, London) and play a key role in growing our London region, leading high-performing teams and helping us deliver quality fundraising that powers our fight for home.

This is an exciting opportunity to combine leadership, performance management and supporter-focused fundraising in a role that directly supports Shelter’s mission to defend the right to a safe home. 

About the role 

This role sits within Shelter’s in-house Direct Dialogue team, which operates face-to-face and door-to-door fundraising teams across London, Manchester and Scotland. As Door-to-Door Regional Manager, you’ll help drive the ongoing growth and performance of the London region while ensuring high standards in fundraising practice, compliance and people management. 

You’ll be responsible for recruiting, training and developing fundraising staff, managing regional performance against financial and non-financial targets, and ensuring strong reporting, planning and risk management.

You’ll also work closely with internal stakeholders and external partners to secure quality sites, maintain effective operations and support long-term regional success. 

This is a fantastic opportunity for a motivated manager who enjoys leading from the front, building capable teams and using insight, coaching and operational discipline to deliver results. You’ll have the chance to shape regional performance, support individual development and contribute to a fundraising programme that brings in most of Shelter’s new regular giving supporters. 

About you 

You’ll bring experience of managing Direct Dialogue teams, along with a proven ability to deliver against income targets and lead people effectively. You’ll be confident setting standards, improving performance and creating an environment where individuals can develop and succeed. 

You’ll also be a persuasive and collaborative communicator who can build strong relationships with colleagues, agencies and external partners. With a proactive mindset and a genuine commitment to excellent supporter care, you’ll be comfortable challenging the status quo, making sound decisions and balancing operational detail with wider strategic goals. 

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a broad range of benefits, including 30 days’ annual leave, enhanced family-friendly policies, a competitive pension scheme and interest-free travel loans. Employees also have access to flexible working, salary sacrifice schemes and an employee assistance programme. 

About the team 

The in-house Direct Dialogue team was established in 2004 and currently operates face-to-face and door-to-door teams across London, Manchester and Scotland. The team focuses on delivering high-quality new supporters, and direct dialogue fundraising generates around 85% of Shelter’s new regular giving supporters. 

You’ll join a committed and supportive team that cares deeply about quality, development and impact. It’s a great opportunity to lead talented fundraisers, work cross-functionally with colleagues across operations, training, insight and data, and help strengthen one of Shelter’s most important fundraising channels. 

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work, education history and a supporting statement. Please provide specific examples of how you meet the criteria in the ‘About you’ section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: 

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement or work and education history won’t be considered. 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything. 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.

We welcome you on our journey to becoming truly anti-racist. 

Safeguarding statement 

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Learning Support Worker (1082)

At St. John's, we have been making a positive difference to the lives of young people for nearly 140 years. We are now looking for an amazing Learning Support Worker to support us in making that difference! Could that be you?

Why join our inclusive team?

St. John's is one of the largest employers in Brighton and Hove.

What can we offer you?

• £27,976.00 FTE for 52 weeks (Your actual salary will be £25,286.00 as your contract will be term time only). 
• 32-days paid holiday (plus bank holidays) - 32-days are taken outside of term time
• Fulfilling and meaningful work – make a difference!
• Career development plans that are tailored to you
• Discounts across businesses in the local community.

Who are we?

St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome. We have a team built up of support workers, occupational therapists, speech and language therapists, nurses, PBS practitioners, assistant psychologists, and more, to support us in our holistic approach to development.

Each learner's curriculum is shaped by their individual strengths, interests, and challenges. St. John's is awarded with Autism Accreditation by the National Autistic Society (NAS). We support our learners to develop their skills in the NAS's four focus areas of:

• Difference in social communication and interaction
• Self-reliance and problem-solving
• Sensory
• Emotional Well-being

What are we looking for?

We've been doing this long enough to know that, whilst desirable, experience is not everything! Our amazing learning and development team and our passionate managers have coached people new to this field into support working roles. We know that if you have, the passion and desire to learn, and the want to empower others, you already have the foundations of an outstanding support worker. We are looking for drivers to support our young people to access the community, but having a licence isn't essential.

Sound like you? Then keep on reading!

What will you be doing?

• Supporting the young people in a classroom setting and during breaktimes
• Implementing the learner's behaviour support plan and risk assessment
• Working within a team of multidisciplinary professionals across the charity
• Tracking the progress of individuals and reporting to the teacher, care manager, and/or parents at review meetings.

Exciting opportunity? We think so! Click apply to start your journey as part of the St. John's College family as a Learning Support Worker

Please note that interviews will be arranged progressively as suitable applications are received. Early application is therefore advisable.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Learning Support Worker- Recruitment Pack (2) (1).pdf (2.46 MB)

Marketing & Communications Co-ordinator

Salary: Up to £30,000
Location: Hybrid – 3 days per week at the Chiltern Society office (Chesham, HP5 1AG), with remote working and some travel across the Chilterns

Job Description

This is an exciting opportunity to join a small, passionate charity dedicated to caring for the Chilterns – protecting its natural beauty, cultural heritage and environmental sustainability.

Following an internal promotion, this role will play a key part in delivering the organisation’s new strategic plans. You will help grow and diversify the supporter base through creative and impactful digital communications, alongside coordinating a varied programme of public events, including the annual Heritage Festival.

You will be responsible for creating engaging content across digital channels, managing and developing the organisation’s website and CRM systems, and supporting the delivery and promotion of events. Working closely with colleagues, volunteers and stakeholders, you will ensure communications are timely, relevant and inspiring, encouraging more people to connect with and take action for the Chilterns.

This role is ideal for someone creative, organised and proactive, with a passion for nature and strong digital skills. You will enjoy working across multiple projects, building relationships and contributing to a collaborative team environment.

Job Title:Subscriptions Manager (part-time)

Salary:£27,000 per annum (£45,000 p.a. full-time equivalent)

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:Part-time (21 hours per week)

Reporting to:Publishing Director

At Premier, the UK’s Christian Media Mission Agency, our mission is to help people encounter God through media and experience renewal. We create thoughtful, biblically grounded content that reaches Christians from all backgrounds through radio, magazines, podcasts, digital platforms and more.

We’re looking for an experienced and commercially minded Subscriptions Manager to help shape the future growth of our print and digital magazine brands. This is a unique opportunity for someone who combines strong commercial instincts with a passion for Christian media and audience engagement.

Role Overview

As our Subscriptions Manager, you’ll own and drive the acquisition, retention and growth of Premier’s print and digital magazine subscribers.

You will work closely with editorial, marketing, data, digital telemarketing and events teams, acting as the single point of ownership for subscription performance across the organisation. You will create and deliver a subscription growth strategy, make evidence-based decisions on pricing, offers and paywalls, leading cross-functional activity to deliver sustainable growth in recurring revenue and strengthen relationships with our audiences. You’ll be responsible for optimising pricing and offers, improving subscriber journeys, reducing churn and identifying new opportunities to increase recurring revenue. 

This is a senior commercial role with significant accountability and influence, ideal for someone who enjoys using insight, experimentation and collaboration to deliver measurable results.

Key responsibilities:

• Own subscriber acquisition, retention and growth targets with clear KPIs
• Lead subscription performance reviews and trading discussions
• Develop and optimise pricing, offers, promotions and conversion journeys
• Shape subscription and paywall strategies through data-led decision making
• Manage the full subscriber lifecycle, from acquisition through to retention and win-back
• Identify and reduce churn through insight-driven improvements
• Oversee acquisition activity across channels (email, website, radio, podcast, social media, events)
• Explore new opportunities for audience and subscription growth
• Partner with editorial and content teams to maximise subscriber engagement
• Lead audience insight and research initiatives
• Collaborate with marketing teams to focus investment on the most effective growth opportunities

About you

You’ll have:

•Proven experience of owning and growing subscriptions, memberships or recurring revenue

•Strong understanding of acquisition funnels, retention, churn and customer lifetime value

•Experience of working across marketing, editorial and data teams

•Confidence making commercial decisions on pricing, offers and conversion

•A data-led, test-and-learn approach

•Strong communication and stakeholder management skills

Experience in publishing, magazines or media is desirable, as is knowledge of the UK Christian community.

Please note that Premier is a Christian media agency and there is an occupational requirement for applicants to have a personal Christian faith and a commitment to Premier’s mission to help people encounter God through media. 

If you’re excited at the sound of this role and you’re ready to make a lasting impact, we’d love to hear from you!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible, hybrid working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays (pro rata for part-time roles)

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

ROOTED FINANCE

Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.

The people we work with come from all walks of life and so do we.

We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.

Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.

We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.

You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.

You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.

The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.

JOB DESCRIPTION

Job : Title Money Guidance Officer

Salary: £28,000

Hours: 35 Hours per week 

Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs 

Contract: Permanent/Fixed Term (subject to funding) 

Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.

Purpose of the Job

Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.

RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.

You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.

Training and development

Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.

Reporting

The post holder will report directly to the Advice Manager of Rooted Finance

Role Requirements

This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.

Key functions and impact of the role will include;

Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.

Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.

Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.

Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.

Duties & Responsibilities: The main duties will include

1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.

2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems

3. Working closely with advisers to support their more vulnerable clients

4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.

5. Increasing the visibility and awareness of the advice services through external events and roadshows

6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.

7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 

8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions

9. Working with, and recruiting clients to, our Lived Experience Steering Committee

10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service

11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.

12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.

13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner

14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project

15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.

16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.

17. Work to an agreed work-plan, meeting targets on time and all required KPI

18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.

19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.

20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard

21. Ensure data protections regulations are adhered to and office procedures followed

22. Abide by all Health & Safety at Work Act procedures

23. Adhere to policy and procedures around safeguarding vulnerable adults at risk

24. Demonstrable understanding and application of the provisions of GDPR

25. Behave in a professional manner at all times

26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.

Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.

PERSON SPECIFICATIONS

Qualification 

Desirable: Educated to a degree standard or equivalent. 

Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development 

Skills

Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.

Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Experience 

Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)

Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)

OTHER:

This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Specialist Prison & Probation Advocate

Salary: £27,000 - £29,000 (pro rata)

Location: HMP Bronzefield

Hours: 21 hours per week

Contract: Fixed Term – until 31st March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Advance Prison Advocate will support sentenced women facing imminent release from custody, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.

The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.

You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.

You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists

A car may be desirable for this role, though not essential

About You:

To be successful as the Advance Prison Advocate you will need the below experience and skills:

Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).

The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

How to apply:

Please apply with a copy of your CV and a cover letter through our website.

Closing Date for Applications: 21st June 2026

Interviews will take place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

•  35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Location: Hybrid / Community based Luton & Hitchin
Hours: 35 hours per week, Monday to Friday

Hearing Dogs for Deaf People is looking for an experienced and enthusiastic Dog Training Instructor in and around the Luton & Hitchin area.

Working as a Dog Training instructor, you will be fully responsible and accountable for overseeing the entire training lifecycle from puppyhood to the moment they qualify as a Hearing Dog. This is a highly rewarding role where you can directly impact a person’s life. 

Key Responsibilities

We are looking for a self-motivated and positive individual with practical and theoretical experience in dog training and behaviour, with skills in teaching, mentoring and coaching people.

The ability to develop and train dogs using the skills of our volunteers is essential so we are looking for someone who finds value in working with both people and dogs and is driven by the overall goal to help train more dogs for deaf people

You will need:

• resilience and a high degree of efficiency to be a successful Dog Training Instructor
• a full, clean UK driving licence

If this sounds like you, then we would love to hear from you.

About Hearing Dogs for Deaf People

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 1st July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

About the opportunity

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in City of Doncaster working 35 hours hours per week.

The Doncaster service is a partnership with Rotherham, Doncaster and South Humber NHS Foundation Trust to provide joined-up support for people affected by memory concerns and dementia. This includes both practical advice and access to clinical expertise through a shared pathway.

As part of a supportive multi-disciplinary team, you’ll play an important role in helping people with dementia and their carers achieve better outcomes and feel more supported in their day-to-day lives.

You’ll also get out into the community to raise awareness of the service, helping people understand what support is available and how to access it. Working alongside clinical colleagues, you’ll build strong relationships with primary care teams so we can reach those who may not yet be receiving the help they need.

This is a busy and rewarding service, so being flexible and able to manage different priorities is important. Above all, we’re looking for someone who is committed to making a difference, continuously improving the service, and providing high-quality, person-centred support that adapts to the changing needs of the people we support.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.

Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.

About you
You will have:

- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

Interviews for this role have been provisionally scheduled to take place w/c 22nd June 2026.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.