Support work jobs

We are looking for a highly motivated individual to lead our team of volunteers across the South Wales area. As the Volunteer Manager you will:

• Lead on promoting and developing volunteering within our service across South Wales.
• Leading on the recruitment and training of new volunteers.
• Provide line management for a team of volunteers ensuring high quality support to the victims of crime
• Ensure compliance with all Victim Support standards relating to volunteering.
• Build and maintain partnerships with relevant external agencies

The role is home based and will include regular travel around the South Wales area.

Are you passionate about ensuring the victims of crime receive high quality support, developing others and helping to deliver an outstanding service?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

As a Volunteer Manager, you will recruit, inspire, and support a team of dedicated volunteers, empowering them to deliver high-quality services and compassionate support to victims when they need it most, making a real different to the lives of people affected by crime.
You will work collaboratively with colleagues, in order to maximise positive outcomes for service users.

You will:

• carry out recruitment activities to attract potential volunteers
• develop and manage a cohort of volunteers, including service delivery, community engagement and fundraising support
• oversee new volunteer accreditation, carrying out regular supervisions and annual reviews
• promote effective volunteer communications to ensure good working relationships across the volunteer cohorts by, for example, volunteer meetings, newsletters, etc.
• ensure volunteers work within existing safeguarding policies and procedures, data protection and information security, confidentiality policies, lone worker policies and other relevant policies
• develop and maintain effective working relationships through good communication and collaboration with internal and external stakeholders
• promote, facilitate and participate in regular team meetings, sharing local issues, feedback and learning with other colleagues
• comply and keep up to date with VS Data Protection Policy, GDPR data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Counsellor

We are looking for a passionate, and professional counsellor with excellent interpersonal and organisational skills to join our Emotional Support Service based in Liverpool. This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

This is a part-time role working remotely and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: 000034 Emotional Support Co-ordinator/Counsellor

Location: Home-based/Liverpool. However, frequent travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 21 Hours per week

Salary: Circa £19,000 per annum (FTE circa £31,700)

Contract: This is a fixed-term contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing date: Sunday 16 August 2026

Interview Date: 26 and 27 August 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Emotional Support Service Manager, the team will deliver a professional counselling service to stroke survivors, carers and relatives.  Counselling sessions are designed to help clients to develop emotional resilience, readjust to life after stroke and prepare to reintegrate into community life.

Key responsibilities will include:

· Providing one to one counselling to stroke survivors, carers and relatives including those with communication or cognitive difficulties

· Providing counselling sessions in person, on-line or by telephone, throughout Liverpool.

· Assessing the appropriateness of counselling for service users by providing emotional needs assessment sessions as well as using appropriate screening/evaluation tools (e.g. PHQ and GAD)

· Managing risk and safeguarding issues in accordance with appropriate legal, ethical and organisational requirements.

About You

You will have:

· An advanced diploma in integrative, humanistic or person-centred counselling/psychotherapy; for example, BACP recognised course or equivalent (i.e. 450 hours skills and theory, 100 hours of supervised practice, 20 hours of personal therapy)

· A minimum of 1 year post qualification supervised clinical practice

· BACP registration (or equivalent) and actively working towards accreditation

· Experience of delivering short-term counselling

· Experience of working with people with cognitive impairment

· A flexible approach to hours and working arrangement, being able to work independently.

This role requires extensive travel across a large geographical locality to visit people at home. Candidates must be able to demonstrate how they can meet this requirement of the role. You must live in the Liverpool area to fulfil this travel requirement. To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your supporting statement.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Counsellor, Counselling, Psychotherapy, BAC, Stroke Support, Stroke Counsellor, Medical Counsellor, Physical Counsellor, Disability Counsellor, Care, Care and Support, Social Care, Stroke Care, Emotional Support, Aftercare, Rehabilitation.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Grade: NJC Point 23 - £34,434 per annum

Hours: 37.5 hours per week (excluding a 30-minute break each day)

Days: Monday to Friday (core hours are worked between 8am – 6pm)

Contract: Full-time, 12-month contract (possibility of extension subject to funding)

Responsible to: Grants Manager

Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings

An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.

We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.

You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.

To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

For further information and to apply, please visit our website via the ‘apply’ button.

Closing date: 9am, Monday 17th August 2026.

Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.

Job Title:Programme Assistant

Reporting to: Senior Programme Lead

Location: North West

Salary: £23,514

Contract: Permanent, term-time only, full-time

Annual Leave: 50 days paid holiday each year which must be taken during school holiday

Power2 is a fast growing and energetic children and young people's charity that has supported 30,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme.

With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.

We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.

We are looking for Programme Assistants to support the management, set-up and smooth running of Power2 activities, including our Teens and Toddlers group programme.

Our new Programme Assistants will work as part of our team of Programme Leads and Programme Assistants working in school settings to support young people, their families, and school staff to ensure that at-risk pupils improve their wellbeing, make the most of their education, and improve their life chances. The successful candidates could be based in one school or travel between multiple schools.

Successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.

Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us your achievements, irrespective of whether they are personal or work-related and how this has shaped you, including things you’ve learnt along the way.

We are specifically interested to hear from applicants who have lived experience of the issues we seek to address (childhood experience of having low family income, being disengaged with school and learning, experiencing poor wellbeing/mental health, being care-experienced, involved in gangs and violence). It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Please apply online with a CV and a personal statement. In your personal statement please describe how your skills and experience match the role description and provide your notice period. Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.

Diversity, Equality and Inclusion

Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.

Safeguarding

Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place. We may undertake an online search if you are shortlisted.

ALDER HEY CHILDREN'S CHARITY 

Job title: Bid Writer 
Salary: £31,125 - £39,826 

Hours: 37.5 hours per week 
Location: Alder Hey Children's Charity (based within the hospital), Liverpool. Hybrid working available. 

About us 

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward. 

About this role 

This is an exciting opportunity to join our growing Philanthropy Team in a brand-new role that will play a key part in securing transformational funding for Alder Hey Children's Charity. 

As Bid Writer, you will lead on the development of compelling, high-quality funding applications to large-scale national grant programmes and, over time, statutory funding bodies. Collaborating across the Charity and the hospital, you will translate complex clinical, research and capital projects into persuasive, evidence-led cases for support that inspire investment in the future of children's healthcare. 

This is a varied and rewarding role for someone who enjoys writing, research and building relationships with a wide range of stakeholders. You'll bring together ideas, evidence and expertise to shape ambitious projects into funder-ready proposals with the potential to make a lasting difference for children and families. 

We're looking for an excellent communicator with outstanding writing skills, exceptional attention to detail and the ability to manage multiple priorities. Whether you're an experienced bid writer or bring transferable experience developing funding proposals, this is an opportunity to make a real impact as part of an ambitious and growing fundraising team. 

Key responsibilities will include: 

Bid Development & Writing 

• Lead the development and writing of high-quality funding applications to national grant programmes and, over time, statutory funding opportunities. 

• Produce compelling, tailored funding applications that clearly demonstrate need, impact and outcomes. 

• Manage a varied pipeline of funding applications, ensuring multiple deadlines are delivered to a consistently high standard. 

Research & Opportunity Development 

• Research and identify new funding opportunities that align with the Charity's strategic priorities. 

• Develop and maintain a proactive pipeline of opportunities, working closely with colleagues across the Charity. 

Collaboration & Project Development 

• Work with clinicians and charity colleagues to gather information and develop strong funding propositions. 

• Translate complex clinical and technical information into accessible, engaging and persuasive cases for support. 

Quality & Continuous Improvement 

• Ensure applications meet funder guidance and eligibility criteria

• Maintain accurate records of applications and outcomes using the charity CRM. 

• Contribute to the continuous improvement of bid writing processes, templates and resources across the team. 

Please see the attached Job Description and Person Specification for more information. 

Our Values 

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families. 

Courage 

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. 

Together 

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. 

Passion 

We are passionate about what we do and inspire others. 

Magic 

We are creative, fun and child-led, creating special moments and going the extra mile. 

Additional Information 

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance. 

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs. 

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults. 

The post holder will be required to complete an enhanced DBS disclosure check. 

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification.

Closing date: Tuesday 1st September 2026, 12pm  

Initial screening interviews will be held via Teams on 8th September 2026  

Second stage interviews will be held in person at Alder Hey on Monday 14th September 2026 

About the Role
We are looking for a proactive and organised Grants Officer to support the delivery of our grant-making programme and help empower young people facing deep-rooted inequality to create lasting change. Working across the full grants cycle, you will coordinate key administrative processes, maintain accurate records, analyse and report on grants data, and support the planning and delivery of events.

The successful candidate will be dependable, detail-oriented, and committed to ensuring efficient systems and high-quality support for applicants, grant recipients, and colleagues.

As a Grants Officer, you will:

• Coordinate the administration of grants and events across the grants programme.
• Maintain and improve grant management systems and processes.
• Provide timely support and guidance to applicants and respond to enquiries.
• Ensure accurate grant records and documentation for compliance, audit, and impact reporting.
• Collect, monitor, analyse, and report on grant-making data.
• Support consistent use of Salesforce across the team.
• Assist with event logistics, travel bookings, invoice processing, and general team administration.

This is an excellent opportunity for someone with strong organisational and administrative skills who enjoys working with data, improving processes, and contributing to meaningful social impact.

Feel Good is a growing social enterprise created by Regenerate. As a supervisor, you will be a key part of supporting young people to build skills and get the support they need to overcome barriers to employment. With 946,000 young people in the UK out of work, this work is more needed than ever, and this is an exciting opportunity to be a part of changing the game for young people!

Feel Good was created in 2014, by South-West London based charity Regenerate, to support young people aged 18-24 who are facing barriers to employment such as high anxiety, special educational needs, and/or contact with the youth justice system. We offer them training, mentoring and paid work on our coffee cart and shops, and our supervisors are a key part of this!

We're currently entering an exciting period of growth as we look to open our second brick and mortar coffee shop, and so we need dedicated, experienced supervisors who are passionate about passing on their knowledge and experience to the young people who need it most, and creating opportunities for them to turn their lives around and thrive. Your day to day will be supervising shifts at our coffee cart or shop, and effectively carrying out / delegating the operational responsibilities that this entails. You will be the first port of call for any issues that arise, and will be there to guide young people through this real life work experience, supporting them in achieving key learning / skills objectives.

Overview:

Salary: £28,860 per annum (London Living Wage equivalent) - Reviewed after successful completion of probation period

Hours: Full-time, across a 4 day week

Annual Leave: 33 days per year

Required experience: Minimum 2 years experience in hospitality

Application Deadline: Tuesday 11th August 2026

Interviews: Week commencing 17th August 2026

We'd love you to be:

An excellent communicator

Organised with great time management skills

A team player with the ability to motivate yourself and others

Empathetic and supportive 

Understanding of the issues and barriers young people may face

Able to report on young people's progress after every shift, as well as any potential safeguarding issues that arise

To find our full person specification and day to day responsibilities, please take a look through the attached job pack.

To apply, please fill out an online application form - linked in the job pack and above.

Regenerate and Feel Good is an equal opportunities employer, recognising the positive value of diversity, promoting equality and challenging discrimination. We welcome and encourage job applications from people of all ethnicities, backgrounds, ages and from underrepresented and minority groups. All offers of employment are conditional to the succesful outcome of referencing, right to work, and DBS checks, in line with our safeguarding and recruitment policies.

Summary

We're looking for an experienced Individual Giving Manager to play a key role in driving sustainable income growth through a portfolio of supporter fundraising products. This role sits at the heart of audience engagement and income generation, ensuring supporters have meaningful and effective ways to contribute to our mission. You'll combine strategic thinking, commercial awareness and customer insight to identify opportunities, strengthen performance and help shape future fundraising propositions that deliver long-term value.

Internally you’ll be known as Product Manager (Fundraising).

What it's like to work here

You'll join a collaborative and supportive fundraising team within a directorate focused on growing engagement, income and long-term supporter relationships. You'll be part of a culture that values partnership, innovation and shared success. We encourage curiosity, welcome fresh perspectives and create opportunities for people to contribute ideas that help us improve and evolve. Whether working with colleagues across the organisation or building relationships with external partners, you'll find a team committed to making a meaningful impact while supporting one another to do their best work.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What you'll be doing

You'll be responsible for leading and developing a portfolio of fundraising products, ensuring they continue to meet supporter needs while delivering strong and sustainable income performance. Using audience insight, market intelligence and sector trends, you'll identify opportunities to enhance existing products and develop new propositions that inspire support.

You'll monitor performance against agreed objectives, use data and analysis to inform decision-making, and evaluate results to identify future opportunities for growth. Working with a range of stakeholders, you'll help ensure fundraising products support wider organisational priorities and are positioned effectively for their target audiences. You'll also contribute to business planning and budgeting activities, oversee product-related income performance and ensure activity is delivered in line with relevant regulations, legislation and data requirements.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

• Experience managing individual giving products in the not-for-profit sector – including supporter acquisition, stewardship, retention and renewal activity.
• Strong project management experience delivering on time and in budget; resulting in growth of income, retention, audience etc.
• Confidence and the ability to build relationships and networks with a wide range of stakeholders at all levels – understanding who to work with to get things done.
• Experience influencing and collaborating across multiple stakeholders in different teams with different priorities and building consensus on next steps
• Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral
• A proactive problem solver, self-starter with a high level of energy and self-motivation, able to prioritize workload in a dynamic environment

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

CDI is implementing a new cloud-based case management system, and the Data and Insight Manager will lead its rollout across the organisation. This is a unique opportunity for someone who enjoys combining data, people and storytelling. You will own the CRM, build reporting and dashboards, develop meaningful organisational insight, and build the relationships that help colleagues use data with confidence. Through your work, you’ll help CDI tell the story of its impact on children, young people and families while supporting better decisions across the organisation. The post holder will also act as Deputy Data Protection Officer.

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

Careers Coordinator (Work Experience)
Hours: Full-Time
Contract: Permanent
Salary: £30,500 - £35,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film 

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards  the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission –To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits including an enhanced pension matched up to 5%, an enhanced holiday allowance of 28 days which rises to 35 days with long service, enhanced parental/paternity/shared parental leave, a health plan, and an employee assistance plan as well as other perks and benefits. 

Role Summary 

The main function of the Careers Coordinator (Work Experience) role is to develop, support and deliver Into Film’s Screen Careers Work Experience programmes. Screen Careers covers film, TV, animation, VFX and games. The postholder will work closely with the Careers Lead, Industry Partnerships Lead and other members of Into Film staff who conceive, create and deliver our Screen Careers Programme.

The Careers Coordinator will primarily manage work experience programmes across the four nations of the UK (outside of the ScreenWorks programme in Northern Ireland) but will also support the careers team with various other deliverables across the programme including but not limited to events with young people, development of resources and training for careers professionals, supporting development of ‘direct to young people’ content, and exhibiting at careers conferences UK-wide. The role will have a focus on reaching those young people who are underserved and under-represented.

Main Responsibilities:

• As directed by the Careers Lead, support the implementation of the Screen Careers Work Experience programmes throughout the UK alongside local activation coordinators.
• Liaise with industry professionals across the four nations to co-deliver work experience programmes.
• Create documentation and resources that can be adapted per location to support work experience programmes.
• Manage a budget for work experience programmes.
• Support the Careers Lead and Industry Partnerships Lead to manage stakeholders and industry partner relationships utilising Salesforce, our Customer Relationship Management tool.
• Monitor and evaluate the programme utilising internal and external feedback to help shape future Screen Careers annual programme plans.
• Contribute to quarterly reports to funders and the Into Film board.
• Assist the Careers Lead and UK-wide activation team to plan and deliver Screen Careers events.
• Support the Learning Content Creation team with the development of Screen Careers resources, training and courses.
• With support from the Safeguarding and Child Protection team, manage the safeguarding and consent processes for work experience programmes.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience, knowledge and understanding of the careers education, information, advice and guidance landscape for 11–18-year-olds across the four nations of the UK.
• At least one year's experience working on work experience programmes in education settings or the screen industries.
• Understanding and experience of what careers professionals and educators need in order to support young people to explore the breath of opportunities in the screen industries, particularly those currently underrepresented in the industry.
• Experience, knowledge and understanding of the screen industries across the UK.
• Understanding of how AI may impact careers for young people.
• Organisational project management skills including a particularly strong eye for attention to detail, strong communication style and the ability to juggle multiple projects.
• Strong collaborative skills working across multiple teams and disciplines.
• Strong evaluation and reporting skills.
• Experience of event management and high-profile engagement.
• Knowledge of fundraising and how Into Film’s careers work could feed into successful applications.
• Familiarity with Microsoft Office.
• A love and knowledge of film.

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. 

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including: 

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. 

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 8:00am, Tuesday 1st Sep 2026 BST (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Charity and Staff Management

• Delegated responsibility for the day-to-day running of the charity, office administration, line management and supervision of the small staff team
• Liaison with HR support service, supported by the Chair and Treasurer
• Lead on digital development and liaison with external IT support service
• Lead on monitoring, evaluation and learning
• Lead on dealing with any concerns, complaints, or safeguarding issues, and act as the charity’s Designated Safeguarding Lead, supported by the Safeguarding Trustee and Chair
• Maintain the charity’s Risk Register

Strategic Development

• Operational implementation of the Board-led Strategic Plan including providing regular reports for trustees and members as required
• Develop and manage annual operational plans and reports, supported by the Trustees
• Working with the Client Representative Trustees, support clients (Disabled people with Assistance Dogs) to participate in the charity’s development
• Manage accreditation with Assistance Dogs International and standards

Promotion and Communications

• Promote the work of the charity positively and proactively, manage and ensure consistency of the charity brand across communications
• Liaison with Assistance Dogs International, Assistance Dogs UK (ADUK) and fellow member organisations, including attendance at ADUK meetings
• Maintain and develop key relationships, supported by relevant staff and trustees
• Manage communications with members (clients and trainers)

Finance and Fundraising

• Work with the Treasurer and relevant staff to support the management of annual budgets, financial reporting and monitoring
• Operational implementation of the Fundraising Strategy, working with relevant staff and trustees

Governance and Compliance

• Support the Board of Trustees to ensure high standards of governance and compliance with all legal requirements affecting the charity
• ·Support the development of new processes, procedures and policies, with regular monitoring and reviews
• Health and Safety lead, responsible for completing any RIDDOR paperwork as and when required

About the role:

Ready to lead a service that changes young lives? Youth Concern is looking for an experienced manager to lead our busy Drop-in Centre and support a dedicated team committed to helping young people across Aylesbury Vale. Help us shape our charity’ next chapter as we prepare to move to new premises in 2027. You will be responsible for the day-to-day management of the Drop-in Centre, ensuring that young people receive high-quality, accessible support in a safe and welcoming environment. Working closely with staff, volunteers and partner agencies, you will oversee service delivery, support organisational development and play a key role in our exciting plans to relocate to new premises in 2027. This is an excellent opportunity for someone who is passionate about improving outcomes for young people and shaping the future of an essential community service.

Place of work is flexible (to suit us and the successful candidate, approx 2 days a week from home, 3 days a week working from the Drop-in Centre). Our Drop-in Centre in open to young people Tuesday-Saturday including two evenings. This role can be flexible and can be worked Monday-Friday with occasional evening and weekend work.

Benefits:

• 25 days holiday plus 8 bank holidays per annum plus 1 day's leave on your birthday

• Mobile phone and laptop

• Pension

• 24/7 employee support from Health Assured

• TOIL policy

• Monthly supervision and training

Interviews will take place on Monday 14th and Tuesday 15th September 2026.

Do you believe everyone deserves the opportunity to learn, grow, and rebuild their future?

We’re looking for a compassionate Learning & Skills Coordinator to join our grassroots charity in Greenwich, South East London where you can play a vital role in helping people experiencing homelessness develop confidence, gain new skills, and access opportunities through education, training and employment.

The Learning and Skills Coordinator will lead the development and delivery of clear, structured pathways into education, training, volunteering, work placements and employment for guests accessing GHP services. The role will work directly with guests to identify aspirations, remove barriers, and support progression into meaningful opportunities that enhance wellbeing, independence and long‑term stability.