Supported housing officers jobs

The Ministry Development Team (MDT) is a team of 45 people which sits within the Archbishops' Council. We are nationally responsible for ensuring that there is a pipeline of lay and ordained ministers together with their terms of service and the development of future and current senior leaders to meet the missional needs of the church. As such we have a key role to play in the delivery of our national Vision and Strategy in which we aspire to be a church which is Jesus Christ shaped and centred.

Our work requires us to work collaboratively with a wide range of stake holders and partners including the 42 Church of England Dioceses, 20 Church of England Theological Colleges, the House and College of Bishops, the College of Cathedral Deans and the College of Archdeacons together with a range of universities and other external bodies. Our work is overseen by the Ministry Development Board, which is a subcommittee of the Archbishops' Council and is chaired by a Diocesan Bishop.

The Ministry Human Resources (HR) Policy Officer will play a key role in the life of the Ministry Development Team as we work together to support the mission and ministry of the Church of England by supporting the development of the ministerial terms of service and wellbeing portfolio. The post holder will be line managed by the Ministry HR Lead and work in collaboration with colleagues across the church especially in the MDT and HR teams.

The Ministry HR team are supported by the Advisory Group for Terms of Service and Wellbeing of Ministers (AGTAWM). AGTAWM is chaired by the lead Bishop for ministerial terms of service and wellbeing, and is a subcommittee of the Ministry Development Board.

Interviews will take place on the 22nd May 2026.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.

This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.

About us

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.

Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.

We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received. 

We look forward to hearing from you!

Do you have good knowledge of best practice in relation to rent management? Are you interested in financial empowerment?
This role has been created to support the successful implementation, embedding, and ongoing optimisation of our new Housing Management IT System. 
The post holder will ensure that income related processes—such as rent charging, arrears management, service charges, and financial workflows—are accurately embedded across all refuge services. This will include ongoing configuration and testing of the new system to ensure it meets our needs.

Alongside system implementation responsibilities, the post holder will lead on the effective management and reduction of rent arrears, including recovery of historic arrears. Operating within a performance driven framework, they will ensure income KPIs, compliance requirements, and data quality standards are consistently achieved.

A key purpose of the role is to promote financial inclusion, ensuring survivors understand their financial responsibilities, maximise income through benefits and entitlements, and build long term financial resilience.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

Closing Date: 09:00am on 18 May 2026

Interview Date: 26 and 27 May 2026

Housing Interventions Officer

Location: Bridgend, Wales

Salary:£26,339 per annum

Vacancy Type: Full time, Permanent

Closing date: 14th May 2026

Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.

What you’ll be doing

• Deliver 1-to-1 housing advice and interventions within the prison environment
• Complete holistic housing needs assessments and develop clear, structured action plans
• Prevent homelessness by securing and sustaining suitable accommodation
• Source private rented accommodation (HMOs, shared housing, studios and 1-beds)
• Liaise with landlords and agents, including negotiating rent and tenancy terms
• Ensure properties meet legal, health & safety and Rent Smart Wales requirements
• Work closely with Prison, Probation and housing partners to manage risk and achieve targets
• Encourage engagement with Forward Connect and other appropriate support services

What we’re looking for

• Good knowledge of housing and welfare benefits systems
• Experience providing housing and welfare advice
• Experience assessing housing and wider support needs
• Ability to develop support plans to help people sustain tenancies
• Understanding of homelessness, abstinence-based recovery and complex needs
• Experience supporting people facing multiple disadvantage

If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.

Please see the attached Job Description for full details

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Employee Screening and Eligibility to Work
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

Housing Income Officer

We are seeking a proactive Housing Income Officer to manage resident accounts, reduce arrears and support customers to sustain their tenancies.

Position: Housing Income Officer
Salary: £34,381 London weighted or £30,386 regional
Location: London Stratford or Manchester Trafford with hybrid working
Hours: Full time, 35 hours per week
Contract: Fixed term up to 9 months
Closing Date: 11th May 2026
Interview Date: 18th May 2026
Start Date: 22nd June 2026

About the role
This is a fast paced, front line role where you will take ownership of a portfolio of resident accounts, working to reduce arrears and maximise income. You will be in regular contact with residents, negotiating repayment plans and making informed decisions to progress cases.

Key responsibilities include:

• Managing a portfolio of accounts to reduce arrears and minimise bad debt
• Negotiating and agreeing repayment plans in line with policies and pre court protocols
• Supporting residents to maximise income through signposting to relevant services
• Handling a high volume of inbound and outbound calls
• Taking appropriate recovery action including issuing notices
• Preparing cases for legal action and attending court where required
• Working collaboratively with colleagues to deliver a consistent and effective service

About you
You will be confident working in a busy environment and able to handle sensitive conversations with professionalism and empathy.

You will have:

• Experience in customer service within a fast paced and challenging setting
• Strong communication, listening and negotiation skills
• The ability to remain calm and resilient in difficult situations
• Excellent organisational skills with the ability to prioritise workloads
• Confidence in making sound decisions independently
• Experience in arrears management, income collection or debt recovery is desirable
• An understanding of welfare benefits and their impact on residents is desirable

About the organisation
The organisation is one of the UK’s leading housing associations, providing high quality homes to over 250,000 people across London, the South East and North West. They are committed to delivering excellent services, supporting diverse communities and creating an inclusive working environment where people can thrive.

They offer a range of benefits including a competitive pension, generous annual leave, health cash plan, life assurance and employee wellbeing support. Diversity and inclusion are central to their culture and they are committed to creating a fair and accessible recruitment process for all.

Other roles you may have experience of could include: Income Officer, Rent Officer, Arrears Officer, Customer Account Officer, Housing Officer, Debt Recovery Officer, Tenancy Sustainment Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

The Finance Director is responsible for all aspects of the group's finances (National Federation of Music Societies, trading as Making Music and its trading subsidiary), to ensure accurate and complete recording of all financial transactions, adherence to internal controls and procedures, and timely and effective analysis and reporting to the Chief Executive, Senior Management Team and other budget holders, the Finance & Compliance Committee and the Board of Trustees.

The Finance Director post is an integral part of the charity's senior management team, working closely with the Chief Executive, the Deputy CEO Advocacy and Lobbying and the Marketing Director, setting the strategic direction of the organisation and ensuring it has the financial systems and resources to implement its strategy.

The role line-manages and oversees the work of the Finance Manager who runs the day-to-day financial accounting processes, with the help of two Finance Administrators.

The role also leads on supporting members with finances, e.g. leading Treasurers' events, relevant website resources and responding to finance-related consultations.

The 2.5 days (18.75 hours) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager. We would expect you to spend at least 1 days each week in our London office in Moorgate.

This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas. 

We are looking for support mainly in fundraising and communication to work closely with our management team to assist, develop and manage the Charity fundraising so that it can fulfil its growth ambition. A part of the role is also administrative tasks to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you. 

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.

MAIN PURPOSE OF JOB:

· To support the comms/fundraising administration as part of the org strategy (70%)

· To support the senior staff team with administration across its operations (30%)

MAIN OUTCOMES OF THE JOB:

Effective and efficient communications with stakeholders and the public (40%)

· Scheduling audience-specific, engaging and shareable content in different formats

· Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following

· Copywriting for website, event marketing, social media

· Update and manage charity website as needed

· Working with the Communications Manager to create a quarterly newsletter to be shared with the public and our supporters

Improve fundraising efficiencies across the charity (30%)

· Support with any event administration, such as booking events, scheduling meetings, and preparing communications materials

· Updating Mailchimp & JustGiving database post events

Improving organisation efficiency (20%)

· Acting as the main interface with IT support

· Oversee organisation calendars, including recordkeeping for absence, sickness and leave

· Schedule mandatory training for the team, such as First Aid

· Handling mail correspondence, management of the admin@ and info@ mailboxes, forwarding queries, incoming referrals

Support of CEO (10%)

· Coordinate Team meetings in the calendar

· Any other support the management might need

Working conditions (e.g., hours of work, any travelling required etc):

· Part-time (16 hours) per week, permanent post – Further potential to increase hours in future.

· 25 days annual leave per year pro-rata, plus bank holidays.

· Pension in line with government auto-enrolment legislation.

This job description is not meant to be exhaustive and is subject to annual review and amendment, by consultation.

Fundraising Officer (Corporate)

If you’re motivated by purpose, eager to make a tangible difference, and excited to help us reach ambitious fundraising goals, we’d love to hear from you.

Location: Hybrid work arrangement (Offices in London, Manchester & North East)

Salary: £29,344 - £32,844 per annum

Closing date: 17 May, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Fundraising Officer (Corporate)

Help turn corporate ambition into life‑changing impact. At Depaul UK, you’ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with our Corporate & Regional Partnerships team, you’ll spot opportunities, support high‑value partnerships and create compelling proposals that deliver shared value.

This role is ideal for a proactive relationship‑builder who thrives on action. You’ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent Depaul UK externally. If you’re motivated by collaboration, purpose and results, this is your chance to make a visible difference—every partnership, every conversation, every win.

This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply.

Key deliverables:

• Secure and grow low‑ to medium‑value corporate partnerships, supporting delivery of ambitious income targets.

• Research prospective partners and build a strong, purpose‑led corporate fundraising pipeline.

• Support high‑value (£50k+) corporate partnerships through proposal development, applications and stewardship.

• Build trusting, long‑term relationships with corporate supporters, delivering excellent donor care and engagement.

• Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals.

• Maintain accurate CRM records, track performance against KPIs and produce clear progress reports.

• Represent Depaul UK confidently in meetings, events and project visits with corporate partners.

• Work collaboratively across fundraising, communications and regional teams to maximise impact and income.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Proven experience in charity fundraising

• Understanding of income channels that could be utilised within a corporate and community fundraising setting.

• Strong networking and relationship-building skills

• Excellent written and verbal communication skills

• Experience of researching potential donors and building a pipeline

• Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships

• Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload.

• Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable)

• Experience of writing grant applications (Desirable)

• Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable)

• Previous experience of using Raisers Edge (Desirable)

Other requirements

• Willingness to work variable hours including evenings and weekends as needed.

• Flexibility to travel to meetings as required within the UK.

• A willingness to work within the ‘Vincentian Values’ of Depaul, for example, doing what we say and being innovative in our approach.

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Tenancy Support & Financial Wellbeing Project Worker  
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 4.5-year fixed term (as this post is funded by the National Lottery)
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge 

About Us 

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery -from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. 

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community. 

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street. 

About you and the Role 

As a member of Wintercomfort’s Project Worker Team, reporting to the Senior Tenancy Support Officer the Tenancy Support & Financial Wellbeing Project Worker is responsible for delivering Wintercomfort’s specialist range of 1:1 Pre and Post Tenancy Support, implementing proactive, holistic strategies designed to prevent people from losing their homes, whilst simultaneously providing them with the financial tools and capability needed to sustain stability, aimed at empowering Service Users to move out of the spiral of homelessness and back into mainstream society, preventing homelessness and foster financial inclusion.

Key Responsibilities 

• To provide emotional and practical support and assistance to prepare and assist Service Users to move into accommodation once a placement is confirmed, working with internal and external colleagues. To work in a flexible manner within Wintercomfort and the wider community to provide outreach and support services in person, occasionally in exceptional circumstances this could include in their own home when accompanied with external partners also includes via text, email, telephone and video calls.   
• To provide a wide range of resettlement-based support along with the Senior Tenancy Support Officer to ensure Service Users access the most suitable housing pathway for their individual needs. To take the lead on all housing related referrals for Service Users. To ensure all suitable Service Users are registered and supported on Homelink. 
• To provide crucial assistance to tenants, focusing on maintaining tenancies, managing money and debt and improving overall financial stability – including, signposting, budgeting, welfare benefits checks, rent arrears support, setting-up and managing utilities, housing related life skills, offering guidance and support to enable Service Users to maintain their own homes, aiming to prevent eviction and enhance quality of life. 
• To provide on-going long term tenancy support to Service Users moving into independent living, this includes private rental housing or alternative housing pathways without any on site support. To assist with hand over post tenancy support to accommodation providers at a suitable point in the Service User support pathway, with the aim of enabling long-term independence.
• To ensure all Service Users have access to external grants and any available funding to support their individual needs to maintain their accommodation. Signposting and assisting with applications for funding to assist people moving into accommodation are supported with the appropriate items: floor coverings, white goods, basic furniture and home furnishings. 
• To support residents to keep their current homes, including mediation with landlords, accessing legal support on evictions, addressing anti-social behaviour, identifying high risk groups targeting support towards vulnerable groups such as those fleeing difficulties, leaving prison, hospital or care systems. 
• To ensure that accurate records are kept, documenting the support services provided to Wintercomfort’s service users onto the Salesforce/Inform system. Ensuring that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports and case studies to the fundraising team. 

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer: 

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. 
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. 
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. 

Closing date: Monday 11th May, 2026
Interviews will be taking place between the 19th – 22nd May 2026 

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. 

No agencies please. 

Do you have outstanding communications, events and customer care skills? Are you ready to bring delight to donors and help a busy team achieve key fundraising goals? 

·Permanent, Part-time: 21 hours a week worked over 3 days We would be open to some flexibility on hours worked.

·Hybrid working – up to 40% home working, 60% office presence.

·Starting salary - £31,700 FTE (pro rata £19,020) per annum with a generous pension contribution: up to 10 per cent employer contribution on annual salary.

· 36 days of leave pro rata (including annual leave and bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.

· Generous rewards and wellbeing package, including:

o access to 24/7 employee assistance programme with qualified counsellors

o wellbeing coffee mornings

o up to three volunteer days a year

o up to three family emergency leave days a year

o retreats and resources for prayer life

We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

Your role

Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As part of the fundraising and communications team you will bring delight our donors by dealing with enquiries successfully as first port of call and proactively contacting supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to the work of Church Mission Society.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

The successful candidate will have proven experience working within a customer/supporter facing environment. Experience in telephoning to get results in a customer care environment is essential as well as administrative skill.

It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.

Closing date

We must get your application by midnight on Sunday 17 May 2026

Interviews are planned to be held on Tuesday 26 May 2026 at CMS House, Oxford.

To apply

Please send your application form and CV to our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.

Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.

As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any SEAH (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.

Supporter Helpdesk Officer

Salary: Grade 1.2 - £26,227.50 per annum pro rata + excellent benefits including 30 days holiday and flexible working

Location: Sheffield- hybrid

Part time: 14 hours working Wednesday and Friday from 8.45 am to 4:30pm. Please note this working pattern is not negotiable owing to the needs of the service

Contract:  Permanent

Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency.

About the role 

You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter’s work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration.  Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.

About you 

With excellent communication and administration skills, gained working in a customer service environment, including handling complaints, you will have experience of reviewing, updating and relaying information from various databases. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important as well as having resilience dealing with enquiries that may be difficult in nature.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team 

Following the appointment of this role, the Supporter Helpdesk will be made up of five people, a Team Leader and four part time Officers. We are based in Sheffield along with Shelter’s national housing advice helpline. While the team doesn’t provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement with responses to the three points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision making
• We work together to achieve our shared purpose

Please note, your application will not be accepted without a supporting statement. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Founded in 1865, and established by Royal Charter, the Royal Alfred is a much respected and widely known Maritime Charity based in Surrey providing a Nursing Care Home and affordable Housing for former seafarers and their dependents. Due to the impending retirement of the current Chief Executive Officer, they are seeking a dynamic individual to take on this exciting opportunity to build upon recent achievements and to meet the challenge of maintaining a first-class service to the Society's beneficiaries.

To £85 000 + bens

Surrey - Hybrid

The post requires a committed, well-motivated individual with excellent communication skills, able to absorb responsibility yet delegate to an established and talented team of senior managers. Training, where applicable, will be provided, particularly for registration as the Nominated Individual. The post also takes responsibility for Finance, and thus an understanding of financial procedures and budgetary control will be essential.

Reporting to the Chair, other duties will include;

● As the Nominated Individual, supervise the management of the Care Home (Belvedere House), together with Housing, ensuring the highest standards of delivery possible are being achieved.

● Representing the interests of the Society within the wider Maritime Charity and Care sectors as necessary.

● Ensuring that the Strategic Plan and all Policies laid down by the Society are implemented and adhered to.

● Ensuring that all legal, statutory, governance, and best practice guidelines are adhered to.

● Overseeing grant application planning, submission and implementation, including identifying resource requirements and submitting proposals.

Who are we looking for?

The nature of the Charity defines that a candidate with some maritime experience in a leadership role would be an advantage but is not essential. Previous experience in the care sector or some experience in regulated environments is also desirable

The successful candidate will have proven experience as a senior manager, and will be an effective leader, with a willingness to learn then apply knowledge of Care Services as the legally Nominated Individual. The chosen candidate will require DBS certification for work with vulnerable adults.

The closing date for applications will be Monday 18th May. Any direct applications will be forwarded to our retained consultant, Simon Bell at Adjacency Executive Search.