196 Supporter database officer jobs

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

We are looking for an Executive Assistant who can work closely with our CEO and help them make the best use of their time, relationships and influence.

At the heart of this role is our ambition that no male survivor is left behind. You will support the CEO to keep that ambition visible in their day-to-day work, helping them stay focused on the conversations and opportunities that can create meaningful change for male survivors.

This is more than an administrative role. You will help the CEO manage their priorities and prepare for important meetings. You will keep track of commitments, follow up on agreed actions, and ensure the right information is available when needed. There will be times when plans change quickly, so you will need to be comfortable using your judgement and adapting your approach.

You will also help We Are Survivors engage and influence at the local, regional, and national levels. This could involve supporting contact with commissioners or government departments, preparing briefings for meetings, coordinating events and helping the CEO maintain strong relationships across the sector. Your work will help ensure that the experiences of male survivors are heard in the places where decisions are made.

As someone working closely with the CEO, you will often be a first point of contact for people inside and outside the organisation. You will need to be approachable while understanding the importance of confidentiality. You should feel confident managing sensitive information and recognising when something needs the CEO’s immediate attention.

We are looking for someone who is organised and able to take initiative. You will share our commitment to male survivors and understand the difference that thoughtful executive support can make. You do not need to know everything from day one, but you should be curious about our work and motivated by the opportunity to help We Are Survivors extend its reach and impact.

Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Fundraising Research Officer.

This is a unique opportunity to join the Fundraising Team at Yorkshire Wildlife Trust, and we can’t wait to have you on board. As a member of a dynamic and fast-paced team, you’ll provide critical support in researching and mapping our internal and external networks, in addition to delivering essential work to grow the Trusts philanthropic portfolio.

A curious and inquisitive mindset is key to this role, with a desire to fact find and build connections across Yorkshire and beyond. You will have a natural skill for data processing and communication, whilst also being able to creatively interpret your findings and write reports. You will lead, develop and implement research processes and cooperate collaboratively with colleagues of all levels. You will have your finger on the pulse of fundraising sector trends and be able to provide insight in risk research, due diligence and marketing. We are a very creative and ambitious team, and so a common-sense approach to problem solving and enthusiasm are essential for success in this role.

Research skills are essential to this role, and so an undergraduate degree is required, with desired experience at postgraduate level, too.

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered.

Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Sunday 4th October at midnight

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Interview date: Tuesday 20th October

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.

We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.

The Calouste Gulbenkian Foundation UK Branch is looking for a Communications and Programmes Officer to join our small, collaborative London team.

The Calouste Gulbenkian Foundation is an independent charitable foundation established in Portugal in 1956. It is one of the largest European foundations, with headquarters in Lisbon and offices in London (the UK Branch) and Paris. The Foundation's mission is to promote the development of individuals and organisations, through art, science, education, and charity, for a more equitable and sustainable society.

The Communications and Programmes Officer will work with colleagues to support the delivery of the Calouste Gulbenkian Foundation UK Branch's strategy. This post will help deliver the UK Branch's communications activity and support the UK programme's grant-making and projects.

The UK Branch aims to strengthen arts and civil society ecosystems and emphasises transnational collaboration between Portugal (where the Foundation is headquartered) and the UK. Our grantmaking programme has three focus areas: arts opportunities, NGO capacity-building and climate-health. We fund and support partner organisations working in these areas and directly deliver projects in-line with our programme goals. The UK Branch also collaborates on flagship international initiatives of the Foundation, including the Gulbenkian Prize for Humanity and the Alliance for Socially Engaged Arts.

The appointed person is likely to spend around 50% of time working on communications projects, and 50% on general programmatic work (including research, events, project management, and administration).

This is a brilliant opportunity for someone with around two years of relevant experience looking to extend their skills and responsibilities and develop professionally.

About you

We do not expect candidates to evidence that they meet every point listed below. Instead, we encourage applications from candidates who meet the majority of the specification and are excited by the role.

• Excellent writing skills for a variety of audiences
• Experience developing content for social media and digital platforms
• Experience using communications software, ideally Mailchimp and WordPress (or equivalent)
• Strong research skills
• Experience managing projects and/or delivering events
• Awareness of, and an interest in, arts, environmental sustainability and the charity sector
• Prior employment in communications and/or a related field (ideally around two years of experience), or experience producing written and other communications in a formal context

What we offer

• Salary of £29,850 to £33,000, depending on the experience of the candidate
• Stakeholder pension scheme, which new employees are eligible to join after a successful probation period, to which the Foundation makes a matched contribution
• Leave entitlement at the rate of 28 days per annum in addition to UK statutory holidays
• Health and dental insurance coverage for all employees
• Access to an Employee Assistance Programme (EAP), which includes mental health support services
• A generous budget for employee training
• Hybrid working, with equipment provided by the Foundation to support effective home working

How to apply

Download the full job pack and submit your CV and a cover letter, following the instructions provided, by 23:59 on Sunday 20 September 2026. The postholder must be eligible to work in the UK. We are unable to offer visa sponsorship for this role. 

Equal Opportunities

The Foundation has an equal opportunity policy and implements to make this policy fully effective by ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, sex, sexual orientation, religion or belief, disability or race. The principle applies to recruitment, pay, terms and conditions of employment and promotion.

REMAP is a national charity which helps disabled people across the UK, achieve greater independence and a better quality of life. Our community of volunteer engineers design and create equipment when no commercial alternative exists – at no charge to the individuals we help. We are the UK’s only charity providing innovative, custom made and personalised equipment for disabled people. 

We are looking for an experienced Fundraising Manager to focus on leading and developing a diverse programme of fundraising activities that will generate sustainable income and support the organisation’s very compelling cause. REMAP is unique.

Our new Fundraising Manager will be ambitious and enthusiastic, with outstanding written communication and interpersonal skills who is able to develop excellent relationships with volunteers, donors and staff. They will:

• Develop and deliver an effective fundraising plans
• Build relationships with donors, trusts, foundations and corporate partners
• Manage applications, reporting and fundraising targets
• Work closely with REMAP's CEO and colleagues to communicate the impact of our work

To apply please submit your CV and Covering Letter outlining how you meet the personal specification by the deadline of midnight on Monday 28th September 2026. Interviews will take place online via Teams on 12th & 13th October 2026. 

Exercise and Wellbeing Officer

21 hours (3 days per week) Fixed-term contract to 31 March 2027

(potential to become permanent subject to funding)

Salary £16,894 Pro Rata (£28,156 FTE)

Age UK Croydon is looking for an enthusiastic and motivated Exercise and Wellbeing Officer to help guide our Healthy Lifestyles Service. Our Healthy Lifestyles Service delivers a range of activities including seated and standing exercise programmes, health checks, social engagement opportunities, health hubs and Memory Tree Cafés for people living with dementia and their carers. Services are delivered across community venues and care homes throughout Croydon.

About the Role

As a Exercise and Wellbeing Officer, you will play a pivotal role in improving the health, wellbeing and independence of older people across the community. Working with the Healthy Lifestyles Service Manager, you will help shape and deliver a range of meaningful activities while providing day-to-day support and guidance to staff and volunteers.

Key responsibilities include (but are not limited to):

· Prepare and deliver seated and standing physical activity sessions in care homes and community venues across Croydon.

· Carrying out basic health checks, including blood pressure and other wellbeing measurements.

· Supporting the delivery of Health Hubs, wellbeing events and health promotion activities.

· Building positive relationships with care homes, community venues, partner organisations and guest speakers.

This is a varied and rewarding role, offering the opportunity to combine leadership, partnership working and direct service delivery while helping older people stay active, connected and independent.

About You

We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier,

more connected lives.

You will have:

· Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.

· Good understanding of the issues affecting the health and well-being of older people including exercise, healthy eating, nutrition and malnutrition

· Good understanding of the needs of older people including dementia

· Excellent working knowledge of administration processes and systems

· Good knowledge of IT systems including Excel, PowerPoint and Word

· Experience of compiling monitoring reports, reporting on quality, performance KPIs, project outcomes and impact

Closing date for applications: 28th September 2026

Interview Dates: TBC

This post is subject to a Disclosure and Barring Service check

High Value Development Officer

We are seeking a talented writer and relationship-builder to help create compelling propositions that inspire high-value donors to support vital work.

Position: High Value Development Officer
Salary: Circa £31,700 per annum, with London weighting where applicable
Location: Home-based
Hours: 36 hours – flexible 4 day week or 9 day fortnight
Contract: Fixed term until April 2027
Closing date:  CV’s reviewed on a rolling basis

About the role

This is an exciting opportunity to join a High Value Engagement team and play an important role in developing compelling donor communications, propositions and stewardship materials.

Working across Philanthropy, Trusts & Grants and Corporate Partnerships, you will help ensure high-value donors receive timely, accurate and engaging information that demonstrates the impact of their support and encourages long-term relationships.

Key responsibilities will include:

• Developing compelling cases for support, bespoke proposals and donor materials.
• Researching and gathering information, data, case studies and evidence for bids, pitches and proposals.
• Creating fundraising toolkits including budgets, case studies, digital assets and stewardship materials.
• Supporting the development of the high-value donor stewardship programme.
• Helping to organise donor stewardship activities, webinars and small events.
• Turning complex health, impact and business intelligence data into accessible and persuasive fundraising content.
• Building strong relationships across internal teams to source the information fundraisers need.
• Working alongside creative colleagues to develop visual content that helps bring the organisation’s work and impact to life.

About you

You will be an excellent writer and researcher who can take complex information and turn it into clear, concise and compelling content.

You will have strong research and analytical skills, excellent attention to detail and the ability to manage competing priorities and deadlines. Comfortable working collaboratively across an organisation, you will be confident building relationships with colleagues at all levels and able to work independently using your own initiative.

You will also be confident using Microsoft Office and databases and have strong administrative and communication skills.

Fundraising experience would be valuable, but the skills required could also have been developed within communications, research, bid writing, marketing, business development or another environment where persuasive written content and relationship-building are central.

About the organisation

You will be joining a leading UK charity supporting people affected by stroke. Working across the organisation, you will gain exposure to a wide range of services and impact, helping high-value fundraisers tell compelling stories that inspire supporters and strengthen long-term donor relationships.

You will be joining an organisation committed to its values, equal opportunities and diversity.

Other roles you may have experience of could include: Fundraising Officer, High Value Fundraising Officer, Development Officer, Trusts and Grants Officer, Bid Writer, Proposal Writer, Fundraising Communications Officer, Philanthropy Officer, Corporate Partnerships Officer, Donor Engagement Officer or Fundraising Content Officer.

Harris Hill is delighted to be supporting a leading national charity in its search for a Projects Officer to join its Carer Services team.

Location: Hybrid, London
Contract: Part-time, 21 hours per week, 1-year fixed term
Salary: £35,629 FTE, inclusive of London Weighting (pro rata)

This is a fantastic opportunity to support the delivery of projects that improve services, resources and support for unpaid carers.

Reporting to the Head of Consultancy and Services, you will support a range of projects across project management, co-production, content development, and monitoring and evaluation.

Key responsibilities include:

• Supporting project planning, delivery and coordination.
• Liaising with internal and external stakeholders and partners.
• Maintaining project plans, records and risk registers.
• Supporting meetings, reporting and budget monitoring.
• Designing and delivering co-production activities with carers and stakeholders.
• Developing surveys, focus group materials and other research tools.
• Supporting data collection, analysis and reporting.
• Contributing to the development of guides, videos and e-learning resources.
• Supporting project monitoring, KPI tracking and evaluation.

You will have:

• Experience in project planning and delivery, including stakeholder management and budget monitoring.
• Excellent organisational skills and the ability to manage competing priorities and tight deadlines.
• Experience with qualitative and quantitative research and analysing and presenting findings.
• Strong communication and relationship-building skills.
• Good IT skills, including Word, Excel, databases and email systems.
• Experience with SurveyMonkey would be desirable.
• An understanding of the challenges faced by unpaid carers would be advantageous.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Grants Manager you will help the Charity provide much needed equipment and facilities that will make a real difference to our patients and their families.

JOB TITLE: Grants Manager

SALARY: £40,000 per annum

HOURS: Full time - 37.5 hours

RESPONSIBLE TO: Charity Chief Executive

ACCOUNTABLE TO: Charity Chief Executive

LOCATION: Queen Elizabeth Hospital Birmingham

ROLE DESCRIPTION

The Grants Manager role is primarily based at Queen Elizabeth Hospital Birmingham for University Hospitals Birmingham Charity, with the expectation to travel to the other sites, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital.

This post will oversee the Grants Team at the Charity, with the responsibility of overseeing the distribution of grant funding to projects that align with the charity's mission.

Working as part of a team, the role involves managing the full grant-making process, from designing funding programmes and assessing applications to monitoring funded projects and evaluating their impact. The manager works closely with applicants, trustees, and external stakeholders to ensure funding decisions are fair, transparent, and achieve meaningful outcomes.

They also develop grant policies, manage budgets, ensure compliance with governance and regulatory requirements, and use data and evaluation findings to improve funding strategies.

Strong relationship management, strategic planning, financial oversight, and decision-making skills are essential, along with a commitment to delivering positive social impact.

This role may involve occasional evening and weekend work at charity events and events organised by our supporters.

This role sits within our Grants Team and will oversee two Senior Grants Officers.

PRINCIPAL DUTIES

• Ensure grant programmes align with the charity's objectives and priorities.
• Review and update grant policies, procedures, and eligibility criteria.
• Manage grant application processes.
• Oversee grant management systems and databases.
• Conduct due diligence on applicants, including financial and governance checks.
• Prepare reports and recommendations for trustees or grant committees.
• Support decision-making meetings and record outcomes.
• Build positive relationships with grant applicants, funded organisations, and stakeholders.
• Provide advice and guidance to applicants throughout the process.
• Act as the main point of contact for grant recipients.
• Monitor funded projects to ensure grant conditions are met.
• Review progress reports and financial returns from grant recipients.
• Evaluate the impact of funded projects against agreed outcomes.
• Identify lessons learned to improve future grant programmes.
• Manage grant budgets and payment schedules.
• Ensure grants are awarded within approved budgets.
• Monitor expenditure and forecast future commitments.
• Work closely with finance teams to maintain accurate records.

COMMUNICATION

• Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and stakeholders.
• Dealing with enquiries from the general public in a professional manner, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
• To maintain confidentiality in all aspects of duty, including grant and donor data.
• To assist in maintaining accurate records and to complete and return as requested statistical data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.

MISCELLANEOUS

• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital

The Grants Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE/ABILITY:

Essential

• Financial Literacy
• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
• Ability to produce accurately typed and photocopied documents efficiently and to high standard
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in grant management, fundraising, communications, PR or marketing
• Understanding of the NHS and wider health and patient issues

EXPERIENCE

Essential

• Experience of working in a grant making environment
• Experience of presenting to audiences/groups
• Experience of administration in an office-based environment
• Experience of working on own initiative
• Previous experience of working with & reporting to Leadership teams / trustees

Desirable

• Experience of grant making strategy
• Team management experience
• Raiser's Edge donor database experience
• Experience of impact evaluation

ADDITIONAL INFORMATION

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence

Job Title: Senior Fundraising Manager (Retention and RoomSponsor Partnership): 6 month FTC

Location: London/Hybrid In office each Tuesday

Salary: £50,100 per annum

Weekly Hours: 35

Reference: YMC1233682

About Us

Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity. In England and Wales, YMCAs are based in over 700 communities across 168 local authorities, supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country.  We're now looking for an expert in Individual Giving to lead our retention and RoomSponsor activity.

About the Role

This is a chance to take the reins of a high-performing Individual Giving programme and make it your own. You'll have genuine independence to shape the retention strategy across cash, mid-level and regular giving.

You'll lead a team of three – experienced and capable fundraisers - and you'll be the person who helps them go further, while keeping a close eye on income growth and the supporter journey end to end. Alongside the core programme, you'll also have oversight of our small events portfolio, including our marathon fundraising activity, so there's variety in the mix alongside the retention programme.

This is a chance to make an impact within an organisation with a strong track record in giving career progression, backed by an SLT genuinely supportive of new initiatives.

About You

You're an expert in Individual Giving with a proven track record in retention, direct marketing or mid-level fundraising, and experience managing budgets, suppliers and performance data.

You're a confident line manager who enjoys developing others, and you'll bring strong communication and influencing skills, sound judgement under pressure, and a genuine commitment to YMCA's mission and values.

If you're ready for real ownership, a supportive senior team, and an opportunity for self-development within a charity with genuine scale and ambition, we'd love to hear from you.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Prospectus are delighted to be working with a higher education institution and supporting with the recruitment of a HR Officer role.
 
This role is available on a permanent contract and full-time basis. The salary banding for this role is £31,000-£39,000 per annum (dependent on level of experience). This role is also available on a hybrid basis with travel to the office based in London.
 
Within this role, you will provide operational HR support across the organisation. You will act as a first point of contact for HR and employee relations enquiries, maintain HR records and management information, support recruitment, onboarding and offboarding processes, assist with casework and investigations, deliver training to managers and colleagues, and contribute to HR projects, policy development and wellbeing initiatives. You will also support with HR compliance, oversee HR administration and systems.
 
To be successful in this role, you will have demonstrable operational HR experience within a large, multi-functional organisation. You will have experience supporting first-stage employee relations cases. You will have strong administrative and organisational skills. You will have experience using HR systems and databases. You will have excellent written and verbal communication skills and the ability to build relationships with a variety of stakeholders.
 
You will be confident advising on general HR matters, taking notes, and handling confidential information with discretion. You will be committed to maintaining up-to-date knowledge of employment law and HR best practice.
 
Desirably, you will bepart-qualified CIPD and/or have evidence of continuous professional development within the last 12 months.
 
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact George Cook at Prospectus.
 

Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?

We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.

Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:

• office and business support;
• finance and HR administration;
• facilities and building management;
• governance and organisational compliance;
• health and safety;
• the continuous improvement of systems and processes.

You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.

About you

You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:

• experience of leading an administrative or business support team;
• knowledge of finance and HR administration;
• experience of facilities or premises management;
• an understanding of GDPR, health and safety and organisational compliance;
• excellent planning and organisational skills;
• the ability to manage competing priorities and remain calm under pressure;
• confidence in using Microsoft 365 and organisational databases; and
• a practical approach to improving systems and ways of working.

A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.

Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.

Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

• Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
• Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
• Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
• Support and development – regular supervision alongside opportunities for learning and development.
• An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

How to apply

Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

Membership Officer

• Duration: 6-month FTC
• Salary: £35,000 per annum
• Hours: 35 hours per week, Monday-Friday
• Location: London N1 / Hybrid working
• Office Attendance: 2 days per week (typically Wednesdays plus one additional flexible day)
• Interview Date: TBC
• Start Date: ASAP

Charity People is delighted to be partnering with the British Society for Haematology to recruit a Membership Officer.

This is a fantastic opportunity to join one of the UK's leading professional membership organisations during an exciting period of organisational growth and transformation. You'll play a key role supporting almost 4,000 members whilst helping to maintain excellent membership services during a major digital transformation programme.

About the British Society for Haematology

The British Society for Haematology (BSH) is the UK's largest multidisciplinary professional membership organisation dedicated to advancing the study and practice of haematology. Supporting a growing community of almost 4,000 clinicians, scientists and allied healthcare professionals across the UK and internationally, BSH helps improve patient outcomes through clinical guidelines, education, research and professional networking opportunities.  

About the Role

Reporting to the Director of Corporate and Membership Services, you'll help ensure the smooth delivery of membership services during a significant period of change and system development.

Key responsibilities include:

• Managing the membership inbox and responding to member enquiries
• Processing membership applications, renewals and cancellations
• Maintaining accurate membership records within the CRM
• Coordinating the January membership renewal process
• Managing payment and membership-related queries
• Liaising with colleagues across finance, events and governance
• Supporting data imports, exports and data cleansing activities
• Producing membership reports and maintaining data accuracy
• Contributing to continuous improvement of membership processes
• Supporting CRM implementation activities and user testing where required

We're keen to hear from candidates who can demonstrate:

• Previous experience within a membership organisation, professional body, association or similar environment
• Experience using CRM systems and databases
• Strong customer service and stakeholder management skills
• Excellent attention to detail and accuracy
• Strong organisational and administrative skills
• Experience managing multiple priorities and deadlines
• Confidence working independently and taking ownership of tasks
• Excellent written and verbal communication skills

Desirable Experience

• Experience supporting membership renewals and DD collections
• Experience with data imports, exports and data cleansing
• Experience of CRM migrations or system implementations
• Understanding of GDPR and data protection requirements
• Exposure to membership bodies, professional associations or charities

How to Apply

Please send your CV as soon as possible to be considered for this opportunity.

This is an urgent requirement and applications will be reviewed as they are received.

Interviews taking place as suitable candidates are identified.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any adjustments to support you through the recruitment process.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Sightsavers is looking for an experienced and strategic Head of Major Donor Fundraising to lead the next phase of growth for our high value individual giving programme. This role can be worked full time or part time, with a minimum of four days per week, and is UK based with regular travel to our Haywards Heath office.

As part of the Fundraising and Marketing directorate, you will develop and deliver a long-term major donor strategy, lead a specialist team and personally manage a focused portfolio of high value donors and prospects. The role will focus on supporters giving £10,000 or more per year, while also strengthening nurture and loyalty programmes that help build a sustainable future pipeline of philanthropic support.

Working closely with colleagues across fundraising, technical leadership, programme delivery, finance, planning and senior leadership, you will identify compelling funding opportunities and help build strong cases for support. You will also represent Sightsavers externally with donors, prospects, philanthropy advisers, wealth advisers and sector networks.

We would like to hear from confident and collaborative senior fundraisers with experience of leading or managing a high value fundraising programme. You will bring a strong track record of securing, cultivating and stewarding significant gifts, including six-figure prospects, alongside the ability to use data and insight to manage pipelines, forecast income and support decision-making. You will also bring the relationship-building skills to work effectively with trustees, senior leaders, high net worth individuals and external advisers.

Application and interview process
To apply, please complete an application through our recruitment portal by uploading an up-to-date CV and answering the job-specific questions. We are particularly interested in understanding your motivation for applying. We anticipate a two-stage interview process, with first interviews from w/c 12 October and second-round interviews expected w/c 19 or 26 October 2026. The process will include a role-specific presentation task at first interview stage, and one interview will be held in person at our Haywards Heath office. We would like the successful candidate to start by the end of January 2027.

Sightsavers is a Disability Confident employer. We welcome applications from candidates with diverse backgrounds and experiences and are committed to making reasonable adjustments throughout the recruitment process.

Responsibilities

People and Team Leadership

• Line manage the Fundraising Manager, providing regular supervision, support, and performance development

• Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture

• Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation

Impact and Evaluation

• Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes

• Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making

• Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector

Income Generation

• Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed

• Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients

• Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded

Operations

• Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values

• Oversee day-to-day office administration and organisational housekeeping

• Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually

• Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships

• Draft and manage organisational contracts, including supplier, partner, and service agreements

• Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process

Strategy

• Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility

• Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO

Communications

• Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector

Leadership Development and Learning

• Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector

There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:

• Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported

• Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board

• Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function

Person Specification

Experience

• Experience in a senior leadership role within the charity, social enterprise, or public sector

• Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style

• Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales

• Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly

• Experience of managing operational and governance responsibilities, including policy development and working with a board

• Experience leading teams in challenging, fast-changing and resource-constrained environments 

• Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK

Skills and Knowledge

• Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes’ work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape

• Strong written communication skills, with the ability to write compellingly for different audiences

• Financially literate, with the ability to read and engage meaningfully with management accounts and budgets

• Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball

• Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions

• Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues

• Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult

Values and Approach

• Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people

• Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all

• A collaborative leadership style that builds trust, shares power, and brings out the best in others

• Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it

• Honest, transparent, and accountable, someone who says what they mean and follows through on commitments

• Energised by working in a small, values-led organisation where everyone mucks in

Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.

A Note on Experience

We know that leadership experience takes many forms, and that people from marginalised communities,  including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying,  we would rather have that conversation than miss out on the right person.