Supporter engagement manager jobs in Central london, greater london

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home. Millions of households still face high energy bills, low incomes and poor energy efficiency. We work with frontline practitioners, companies, regulators and governments to support vulnerable clients, raise awareness and drive lasting change.

Our values guide how we work — we make things happen, we put people first and we lead the way. Our behaviours include pulling together, owning the outcome and supporting one another. Our teams are friendly, knowledgeable and passionate about making a difference. We offer a supportive, rewarding workplace where you can build a meaningful career.

The Role

We are looking for a motivated and skilled Project Development Co‑ordinator in the London area. You will deliver NEA’s work programme across the region, leading stakeholder engagement, community outreach and direct support to low‑income and vulnerable households. Travel within London and occasionally beyond will be required.

This role offers the opportunity to: • Lead and deliver impactful projects during a critical time for household energy needs • Build partnerships with local authorities, housing providers and community organisations • Provide one‑to‑one energy and fuel debt advice • Deliver group awareness sessions and upskilling activities • Oversee project outputs, outcomes and reporting • Support development of new programmes, including funding proposals and presentations

Your work will directly contribute to improving health, wellbeing and energy resilience for those most at risk.

What you will need to succeed

You will bring: • Experience developing and/or managing projects in energy efficiency, community development, housing, social policy or related fields • Understanding of the environmental, social and economic challenges facing deprived communities • Strong organisational skills and the ability to maintain accurate records and produce high‑quality reports • Excellent communication skills, with the ability to engage effectively with vulnerable or disadvantaged households • Commitment to making a positive difference • Knowledge of domestic energy efficiency (desirable)

This is a hybrid role based at NEA’s London office, with some national travel. Home working is subject to H&S and GDPR checks. Post holders must be resident in the UK and able to provide Right to Work documentation. A Standard DBS check is required.

What We Offer

• £35,017–£39,829 per annum (plus £3,300 London Weighting if applicable) ·  New appointments will usually begin at the starting point of the scale.  • 11.5% non‑contributory pension • 25 days annual leave plus 3 Christmas closure days • All public holidays • Flexible and hybrid working • Enhanced family‑friendly payments • Employee Assistance Programme • Employee benefits platform

NEA is not a sponsoring organisation; applicants must already have the right to work in the UK. CVs will not be accepted. NEA is an equal opportunities employer. Only shortlisted candidates will be notified of interview details.

SOS UK is looking for a Relationship Fundraising Manager to help deliver a newly established fundraising programme with strong momentum, senior buy in and significant growth potential.

Why join us?

• Help shape the future of fundraising at SOS UK.
• Inherit a strong pipeline of prospective partners and supporters.
• Build a new fundraising programme with genuine scope to influence its future direction.
• Work flexibly from home as part of a collaborative, mission driven team.

 

Role details

Location: Nationwide, home based, within reasonable reach of a mainline train station

Salary: Salary band starting at £37,929 per annum, rising to £42,018 through our pay structure (£30,343–£33,614 pro rata for 0.8 FTE). If based in London, this role attracts an additional London weighting of £3,655 per annum. We also provide up to a 6% pension contribution and life assurance.

Interview dates: Week commencing 27 July

Preferred start date: Early September

 

Introducing SOS UK
 

Our education system helped cause the climate and nature crisis, but now we’re making it the solution.

We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.

By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us. Armed with proven solutions, we push for change at every level of society. We are always laser focused on what can be done, whether it’s at local councils, in community halls, or in Westminster.

As educators, environmentalists, and activists, we use our expertise to get things done – from changing curriculums across the world, to making sure all school children have access to nature. We mentor. We advise. We campaign. We empower students to lead. Not just at university but for decades to come, as workers, employers and community members. We create climate and nature protectors in every community. They mobilise countless others. They change our country, and even our world, for the better.

About the role

This is an exciting opportunity to help shape the future of fundraising at SOS UK. As we diversify our income streams, you will play a central role in developing high value partnerships that support our mission and long-term sustainability.

Over the past 12 months, SOS UK has laid the foundations for a new relationship fundraising programme. During this period, an Interim Head of Relationship Fundraising established a strong pipeline of prospective partners and supporters, developed a suite of partnership propositions and engagement materials, and built relationships with organisations aligned to SOS UK's mission.

Alongside this, SOS UK is launching a new Development Board, bringing together leaders from industries facing key green skills shortages alongside young people helping to shape the future workforce and sustainability agenda. This will create new opportunities to build strategic relationships and engage prospective partners.

You will join at a pivotal moment, helping to deliver the first phase of this newly established fundraising programme. You will inherit a strong pipeline of opportunities, benefit from strong senior leadership support, and have the opportunity to shape the future direction of relationship fundraising at SOS UK.

In this role, you will develop and manage partnerships with companies, corporate foundations and philanthropic supporters to generate sustainable income and strategic value for SOS UK.

The role will focus approximately as follows:

• 75% corporate partnerships and business development
• 25% philanthropy and high value relationship fundraising

Working closely with colleagues across the organisation, you will manage and grow an established pipeline of opportunities while identifying and securing new partnerships aligned with SOS UK's mission and strategic priorities. Through building long term relationships with supporters and partners, you will help create lasting impact for both SOS UK and the students we work with.

Major Donor Manager (Maternity Cover)

Salary: £45,600 – £48,000
Location: Hybrid, London (ideally once a week, but can be very flexible)
Contract: Fixed term until February 2027
Closing date: 6 July

Lead a high-performing major donor programme at a pivotal moment of growth.
This is a rare opportunity to step into a well-established and ambitious philanthropy team that has gone from strength to strength, doubling income over the past two years and generating over £1.2m in the last financial year.

Joining as Major Donor Manager, you will play a central role in driving the next phase of growth. With strong internal momentum, and a culture of collaboration and shared ambition, you will lead both strategy and delivery across major giving during a key period of maternity cover.

About the role
You will lead the strategic direction and day-to-day management of a thriving major donor programme, mentoring team members, working on specific projects related to next generation philanthropy.

Working closely with colleagues across fundraising and beyond, you will:

• Drive new income growth, personally cultivating relationships with high-net-worth individuals and securing significant gifts
• Lead and develop a small team, providing hands-on coaching, mentoring and support, particularly for team members newer to major donor fundraising
• Shape and deliver clear supporter journeys, ensuring a strong pipeline of prospects and a robust moves management approach
• Support the redistribution and development of donor portfolios, helping maximise long-term value and engagement
• Identify and unlock new opportunities, including corporate HNWI prospects and wider networks linked to existing supporters
• Provide strategic oversight of cultivation activity, including high-value events and donor engagement approaches
• Work collaboratively across teams, contributing to wider fundraising strategies and shared organisational goals

This role does not hold an active portfolio of existing donors but focuses on strategic leadership, mentorship, high-value asks and team enablement to maximise collective performance.

About you
You will bring significant experience in major donor fundraising, alongside a passion for developing others and delivering ambitious income growth.

We are particularly looking for someone who can demonstrate:

• A strong record of securing high-value gifts and developing new donor relationships
• Experience working with and influencing senior stakeholders, including leadership teams or trustees
• The ability to coach, mentor and inspire a team, supporting their development and confidence
• A creative and strategic approach to pipeline development, cultivation and stewardship
• Excellent communication and relationship-building skills
• Strong financial and analytical capability, with the ability to manage performance and improve ways of working

Why join?
You will be joining a team known for its supportive, collaborative and high-performing culture. This is a group that:

• Shares a clear sense of purpose and direction
• Works closely together to problem-solve and innovate
• Encourages challenge, growth and shared success
• Creates a positive, inclusive and motivating environment

The organisation offers flexible hybrid working, with most of the team coming together regularly in the London office, typically once a week on Thursdays being a popular day, but they are pragmatic about this particular requirement.

Our commitment
We are committed to building an inclusive workplace and welcome applications from individuals from all backgrounds and experiences. We believe diverse perspectives strengthen our work and help us achieve greater impact.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

MEMBERSHIP AND BUSINESS DEVELOPMENT MANAGER

£40,000 per annum subject to knowledge and experience

ABOUT THE BIA

We have 600+ members at the BIA from a broad spectrum of biotech and life science companies including university spinouts, start-ups to scaling biotech to big pharma, including those that support the sector such as service providers, consultancies, law firms and universities.

We are looking for an experienced BD Manager to join the existing team here at BIA. The primary task is to help build relationships, retain current members, and secure new ones to meet or exceed quarterly and yearly targets.

MAIN PURPOSES OF THIS ROLE:

• To support the Associate Director for Membership and Business Development in building relationships, retaining current members and securing new ones to meet or exceed quarterly and yearly new membership targets
• To coordinate lead development and manage leads process through the entire sales cycle
• To plan and execute targeted business development campaigns working alongside the marketing team to ensure wider promotion
• Lead identification/qualification of potential new members
• To form effective connections with key personnel at member organisations, developing member engagement, event attendance and participation in BIA communities
• To support the development of the BIA business solutions saving programme – both in terms of increasing participation of new and existing members and increasing the range of savings schemes in line with member requirements
• At times, to help manage and organise external event activity including logistics and company engagement in relation to UK and overseas delegations
• To provide administrative support to BD and Membership function
• To work closely with the wider BIA team to deliver the overall membership strategy

DUTIES AND RESPONSIBILITIES:

• Work with Associate Director for Membership and Business Development to design campaigns
• Work with wider team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
• Work with Associate Director for Membership and Business Development to develop schedules for following up on new member leads and tracking success rates
• Work with contacts at our business solutions partner programmes to develop these schemes further – maximising membership benefit and income for BIA
• Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion
• Work with the Sponsorship Manager to pass on leads and to help embed relevant administration
• Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner 
• Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
• Regular visits to BIA members offices and external events throughout the UK where appropriate
• Get to know the membership base, and communicate effectively and professionally with member contacts
• Effectively monitor revenue targets (and related budgets) and produce relevant status reports through Dynamics
• Work with Membership team to monitor and keep membership data up to date at all times
• Provide support where needed across the wider team
• Attend internal debtor meetings and chase for outstanding membership payments when necessary

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential Demonstrable Skills:

• Minimum 5 years’ experience in consultative sales, business development or membership engagement (including closing sales and understanding CRM principles)
• Efficient and confident networker
• Strong desire to work for a mission driven and purposeful organisation
• Energetic, personable and determined but sensitive approach to uncovering and converting sales and upsell opportunities
• Conscientious and willing to adapt and be flexible
• Ability to grasp and convey a membership/service/NFP based offering
• Professionalism and ability to confidently liaise with decision makers
• Excellent presentation skills, written communications and attention to detail
• Experience in using all standard Microsoft programmes
• A self-starter who can work independently and as part of a team
• Proven ability to get to grips with complex subject areas quickly
• Experience of using CRM databases in relation to contact management or sales leads
• Evidence of achieving revenue and/or retention targets
• Degree-level education or equivalent

Desirable Skills:

• Experience of using Microsoft Dynamics for contact management or sales leads
• Life science background
• Experience from working within a not-for-profit/trade association

WORKING FOR THE BIA

Building a thriving, diverse workplace is a priority across all industries. The BIA is committed to providing a fair and equitable working environment, to attract and nurture people from all backgrounds. We value the individuality and diversity that employees bring to the company throughout our activities.

We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. This is under review and at the discretion of the business.

HOW TO APPLY

Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.

Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.

Please email your application and covering letter with the subject line “Membership and Business Development Manager Application - [Your Full Name].” Deadline for applications is Monday 20th July 2026 at 9am.

Initial interviews will take place during week(s) of 20/27 July, dependent on availability.

We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.

An experienced Events Manager is required to join the Corporate Affairs and Brand team on a 6-month contract. This role will be responsible for the planning and delivery of high-profile corporate and stakeholder events, ensuring exceptional experiences that enhance reputation, strengthen relationships, and support strategic business objectives. Working closely with senior stakeholders across Brand, Communications, External Affairs and wider business teams, you will manage the end-to-end delivery of events ranging from executive roundtables to large-scale receptions and industry engagements.

Key Responsibilities

• Lead the planning, coordination and delivery of events, ensuring a consistently high standard of execution.
• Manage events ranging from intimate executive roundtables through to large-scale receptions of up to 400 attendees, including Executive Roundtables, Industry and stakeholder engagement events, corporate receptions, strategic business events and partner forums as well as government and policy-focused events.
• Partner with internal stakeholders to define event objectives, audiences and success measures.
• Develop event proposals and recommendations that support business priorities and stakeholder engagement goals.
• Source and manage venues, suppliers, agencies and production partners, negotiating costs and ensuring value for money.
• Oversee invitation management, registrations, attendee communications and RSVP processes.
• Coordinate all event logistics including venue management, catering, production, AV, security and accessibility requirements.
• Ensure events align with brand guidelines, organisational values and reputation standards.
• Manage event budgets and maintain accurate financial tracking.
• Produce post-event reporting, including attendee feedback, ROI measurement and recommendations for future improvements.
• Identify opportunities to support wider campaigns through engaging live experiences and events.
• Collaborate effectively across multiple teams to deliver integrated and impactful event programmes.

Skills & Experience

• Minimum 5 years' experience in end-to-end event management
• Demonstrable experience delivering events from concept through to execution and reporting.
• Experience managing senior stakeholder relationships.
• Strong project management and organisational skills with the ability to manage multiple concurrent events.
• Proven experience managing event suppliers, agencies and venue partners.
• Budget management experience.
• Strong written and verbal communication skills.
• Knowledge of event registration and CRM systems.
• Strong attention to detail and commitment to operational excellence.
• Ability to work flexibly, including occasional early mornings and evenings to support event delivery.
• Experience delivering government, policy, public affairs or stakeholder engagement events.
• Knowledge of Microsoft Dynamics or similar CRM platforms.
• Experience in corporate brand building and audience engagement through event marketing.
• Understanding of sustainability, accessibility and inclusion best practices in events.
• Knowledge of GDPR, health & safety and event security
• Proactive and solutions-focused.
• Able to establish credibility with senior stakeholders.
• Collaborative and relationship oriented.
• Highly organised with excellent attention to detail.
• Creative thinker with a passion for delivering memorable experiences.
• Adaptable and comfortable working in a fast-paced environment

If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do get in contact for further information to discuss the role and your experience in detail.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you a passionate, bilingual community leader ready to make a real difference in the lives of Latin Americans and other migrant communities in the UK?

At Latin American House (LAH), culture is not just what we do, it is who we are. This is a rare opportunity to shape and lead a vibrant and innovative programme that puts community voices, creativity, and cultural pride at its heart.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is an exciting new post that will give you the space and support to grow our Communities & Culture offer, from cultural festivals and participatory arts to community gatherings and creative workshops. You will work alongside artists, community groups, and partners to build something truly meaningful, while also playing a key role in LAH's wider organisational development.

What we are looking for

You will be bilingual in Spanish and English, with a strong understanding of the experiences, challenges and strengths of Latin American communities in the UK. You will bring experience of leading community or cultural projects or intiiatives, a collaborative spirit, and a genuine commitment to social inclusion and equity.

What we offer

In return, we offer a supportive and flexible working environment, a generous annual leave entitlement of 34 days pro rata, NCVO programme management training and deelopment opportunities in safeguarding and fundraising, and employer pension contributions through NEST.

If you have strong organisational, communication, and relationship-building skills, alongside a passion for community development and cultural participation, we would love to hear from you!

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds. 

The Head of Fundraising and Communications plays a pivotal role in shaping and driving Bowel Research UK's fundraising strategies and audience engagement initiatives.

This position is responsible for embedding and executing comprehensive fundraising strategies, growing the charity’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.

You will have the autonomy and scope to drive elements of your work and take ownership of your own objectives. You will be required to collaborate on decisions to shape and deliver initiatives, programmes and processes as required for each area of income delivery. 

Key to the success of this role is a strong understanding of individual giving fundraising – an area that is underdeveloped at Bowel Research UK. This role blends the strategic oversight and leadership of a Head of Fundraising role, with the hands-on expertise of an IG fundraiser. Experience across other income streams would be a huge benefit as the role leads all fundraising income streams, but experience in individual giving is essential.

The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please send an email to THINK Recruitment and our team will support you.

Closing date for applications: Midnight Tuesday 14th July 

There will be a two stage interview process: 

Stage 1 interviews: 22nd or 23rd July 

Stage 2 interviews: 29th or 30th July 

About The Role

This is an opportunity to shape the future direction of fundraising at the Royal British Legion in a role that blends strategic thinking, commercial awareness and collaboration across a large and ambitious directorate. As one of two Product Strategy Managers, you’ll take ownership of developing clear, insight-led strategies across a varied fundraising portfolio, helping teams understand where the biggest opportunities for growth sit and how different products can work together to create stronger audience engagement. Working across areas such as Regular Giving, Lottery, Legacy, Events and Philanthropy, you’ll play a key role in influencing how products are positioned, prioritised and developed for the future.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who enjoys operating at both a strategic and operational level, someone who can take complex information, audience insight and market research and turn it into practical, actionable plans that people can get behind. You’ll be confident building relationships with stakeholders across multiple teams, challenging existing ways of working and bringing people together around a shared direction. This role would suit someone who is naturally curious, commercially minded and comfortable working in a fast paced environment where priorities evolve and collaboration is essential. You’ll also have the opportunity to help shape new processes, improve ways of working and become a trusted expert within the directorate on product strategy and portfolio development.

Alongside the strategic focus, this is a role with real variety and visibility. You’ll work closely with senior colleagues across Acquisition and Development, Planning, Data, Market Research and Innovation, influencing how fundraising products are used across the supporter journey and helping ensure audiences are engaging with the right propositions at the right time. It’s a fantastic opportunity for someone with strong product strategy experience within the charity sector who wants to step into a highly collaborative role with genuine scope to influence future growth, bring fresh thinking to an evolving function and help shape how a major national charity approaches fundraising strategy moving forward.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you a relationship-focused sales professional who enjoys developing long-term partnerships rather than chasing quick wins?
 
 
TPP Recruitment is supporting a leading UK awarding organisation to recruit a Commercial Manager. This is an exciting opportunity to inherit an established portfolio of customers and prospects while driving growth across a well-respected organisation with ambitious plans for the future.
 
Operating within the education and skills sector, you will work with colleges, training providers, adult education organisations and employers, building trusted relationships that deliver excellent customer retention alongside sustainable new business growth.
 
 
Salary: £47,859 per annum
Employment type: Permanent
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Commercial Manager, you will take responsibility for a portfolio of existing customer accounts across the West Midlands, Wales and Southwest region, while also identifying and securing new business opportunities.
 
This is a highly client-facing position, with regular travel across your territory and approximately two to three days each week spent meeting customers and prospects. The sales cycle is consultative and relationship-led, requiring patience, credibility and a long-term approach to business development.
 
You will be responsible for customer retention while building a strong pipeline of new opportunities and contributing to regional growth targets.

Key Responsibilities
 

• Manage and develop relationships with existing customer accounts
• Maintain a minimum customer retention rate of 95%
• Identify, develop and convert new business opportunities across your region
• Deliver against annual new business growth targets
• Create and manage a robust sales pipeline through consistent prospect engagement
• Conduct regular customer visits and account reviews
• Present to senior stakeholders, decision-makers and prospective customers
• Use CRM systems to track opportunities, forecast income and monitor performance
• Work closely with marketing, customer service and product teams to support growth
• Gather customer intelligence and market insight to influence future development
• Represent the organisation at meetings, events and conferences

 
 
Skills / Experience Required
 

• Successful experience in sales, business development, account management or partnership management
• A strong track record of achieving commercial targets and growing customer relationships
• Excellent communication, presentation and stakeholder management skills
• Experience managing multiple accounts and opportunities simultaneously
• The ability to work independently while collaborating effectively with colleagues
• Strong organisational and planning skills
• A customer-focused and consultative approach to sales
• Experience within education, awarding organisations, training providers, further education or skills-based sectors (desirable)
• Knowledge of qualifications, assessment or learning services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

COMMUNITY ENGAGEMENT AND OUTREACH INDEPENDENT STALKING ADVOCATE (ISA) 

Location: Hybrid – Community & Office/Homeworking 

Hours: Full Time 

Type of Contract: Permanent 

Salary: £33,950

Reports to: Specialist ISA Practice & Development Manager

ABOUT SUZY LAMPLUGH TRUST: 

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.

Role overview: 

This is a new and developing service focused on increasing accessibility to stalking support for underrepresented and marginalised communities across London.  The postholder will play a key role in designing, embedding, and delivering this community-based model, working closely with community groups, partners, and volunteers whilst holding a small caseload leading to building trusted pathways into service for communities that may face barriers to accessing traditional support. 

The role will oversee two key initiatives: 

1. Community First Responders:  Trained volunteers with lived and/or professional experience (including LGBTQ+ communities, racially minoritised groups, victims with disabilities, neurodivergent individuals, and those with other accessibility needs) who provide face-to-face stalking support and awareness across London. 

2. Community Champions: Staff/volunteers within third-party organisations within the London ecosystem of service providers who are trained to provide first-responder level support within their own communities. 

The role builds and manages networks of community champions and first responders while holding a reduced advocacy caseload. 

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). 

What we offer: 

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package: 

·Hybrid Working: With a minimum of 40% office-based work

      Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays 

·Special Leave: Including days for personal milestones, like moving house or celebrating your birthday 

·Pension Contribution: 5% employer contribution 

·Health & Wellbeing App: Access to counselling, advice, and discounts 

·Occupational Sick Pay increasing with service 

How to Apply: 

Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered. 

APP is looking for an energetic, creative and engaging Community and Events Fundraiser to work with individuals and groups from all walks of life - building strong relationships with them so that APP is the charity they choose to fundraise for.

You will join a small but fast-growing charity with a dedicated and passionate team, committed to supporting women and families affected by severe postnatal mental illness.

We are looking for someone with experience of charity fundraising, who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise APP’s profile, strengthen supporter engagement and help the charity build a more diverse and sustainable income base.

The successful candidate will be warm, personable and someone who understands the importance of the small details – as well as flexible, resilient and prepared to manage a varied workload. APP offers home-based working with core hours and flexible start and finish times. A working pattern will be agreed with the successful candidate.

PERSON SPECIFICATION

Essential skills, qualities and experience:

● At least two years’ experience in a fundraising role within the charity sector.

● A proven track record of meeting income targets and growing a supporter base.

● Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and businesses.

● Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.

● Excellent organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.

● Confident using a CRM database; experience with online fundraising platforms (e.g. JustGiving, Enthuse).

● Understanding of UK charity law, GDPR, and the Fundraising Regulator Code of Fundraising Practice.

● Passionate about health equality, social justice, and improving the lives of mothers and families.

● Ability to understand and maintain confidentiality.

● Ability to work both independently towards goals and as part of a team.

● Ability to prioritise workloads and have an organised, methodical approach.

Desirable skills, qualities and experience

● A willingness to raise awareness of PP.

● Experience of supporting community fundraisers in the area of mental health, or with issues relating to pregnancy, women and families.

● Awareness of, and knowledge of the issues faced by women and families affected by postpartum psychosis, bipolar disorder and perinatal mental illness.

● Experience of successful lone working, managing a diverse workload, and working with remote teams.

● An understanding of social media.

● Experience of updating websites.

● Experience of video call (e.g. Zoom, Microsoft TEAMS), Slack and web survey tools.

For more information please see the recruitment pack.

Location: London, UK (hybrid working – from Albert House, Old Street)

Team: Resource Mobilisation

Contract: Permanent 

Salary range:  £37,590 - £39,402 per annum

Closing date: 10 July 2026 (midnight UK time)

ABOUT THE ROLE

Start Network has an exciting opportunity for a Partnerships Engagement Officer to join our growing Resource Mobilisation team. The role supports donor engagement and income growth, working with trusts, foundations and corporate funders to build strong, long term relationships through high quality stewardship, communications and engagement.

You will support the management of existing and new donor relationships, contribute to proposals and reporting, research and cultivate new funding opportunities, and work closely with colleagues across the organisation to deliver clear and compelling donor communications. The role also leads on the coordination of Start Network’s annual donor visit, taking the full range of our donors to a priority Start Network country of operation to see our work in action.

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

OUR OFFER TO YOU

• Being a part of a network involved in bringing change to the humanitarian sector.
• Hybrid working with options to work from home and remotely to support your work/life balance
• Employee Assistance Programme through Smart Health (depends on the country based)
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
• 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)

INFORMATION FOR CANDIDATES

Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.

APPLICATION

Please contact the People and Culture Team if you have any questions or need support with your application. Please email us.

We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.

Closing date: 1st February 2026

Date for 1st Interview: 15th /16th July  (Subject to change)

Date for 2nd Interview: 20th July (Subject to change)

We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.

Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.

Job Purpose

Core Arts is an innovative Mental Health Charity and Creative Education provider delivering pioneering Arts in Health programmes across London.

This senior leadership role provides strategic and operational oversight across creative education, personalised support, wellbeing and commissioned service delivery. The postholder will lead the development and delivery of high-quality, inclusive and outcomes-focused programmes which improve mental health, wellbeing and educational participation.

The role combines educational leadership with recovery-focused and personalised approaches, ensuring students can access meaningful creative learning opportunities that support confidence, progression, independence and improved quality of life.

Working across visual arts, music, multimedia, horticulture and sport, the postholder will ensure that services align with Arts in Health principles, NHS and Local Authority priorities, and contribute to reducing health inequalities through creative approaches.

The role will support the continued development of Core Arts as a recognised centre of excellence in Creative Education and Arts in Health.

Strategic Leadership & Service Development

• Develop innovative programmes aligned to NHS priorities including prevention, early intervention, personalised care and community-based support.
• Ensure services remain responsive to emerging educational, health and social care agendas.
• Support organisational growth, sustainability and service expansion.
• Lead service planning and contribute to organisational strategy and business development.
• Drive continuous improvement through evaluation and innovation.
• Develop opportunities for integrated working across education, health and voluntary sector partnerships.

Creative Education & Student Experience

• Lead an outstanding student-centred creative education programme focused on participation, achievement and progression.
• Ensure students receive personalised learning pathways with clear goals and outcomes.
• Support progression into volunteering, employment, accredited learning and community opportunities.
• Support  exhibitions, performances, events and public-facing events.
• Embed co-production and student voice throughout programme design and evaluation.
• Develop opportunities for students to gain confidence, leadership and independence.
• Monitor engagement, attendance and progression data to support continuous improvement.

Arts in Health, Wellbeing & Recovery

• Embed Arts in Health principles across all areas of programme delivery.
• Ensure students are supported to improve wellbeing through meaningful creative engagement.
• Work collaboratively with clinical teams, community mental health services and external partners.
• Maintain safeguarding, duty of care and effective risk management procedures.
• Support early intervention approaches and sustained student engagement.
• Promote social inclusion and reduce isolation through participation in creative learning.
• Develop pathways which support emotional wellbeing, confidence and resilience.
• Ensure personalised support planning remains central to service delivery.

Commissioned Delivery, Quality Assurance & Outcomes

• Lead successful delivery of commissioned services and contractual KPIs.
• Ensure robust monitoring, evaluation and reporting systems are maintained.
• Demonstrate educational, wellbeing and social value outcomes through evidence and impact reporting.
• Ensure accurate data collection and performance monitoring.
• Support commissioner reporting and demonstrate measurable impact.
• Develop case studies and outcome frameworks which evidence the value of Arts in Health.
• Ensure compliance with safeguarding, GDPR and organisational governance requirements.
• Maintain oversight of quality assurance and continuous improvement processes.
• Support service audits and implementation of recommendations.

NHS Partnerships, Personalised Care & Community Integration

• Develop and maintain strong relationships with NHS commissioners, Integrated Care Boards, Local Authorities and community partners.
• Support approaches aligned with personalised care and Personal Health Budgets.
• Promote creative approaches which contribute to prevention and reduce demand on statutory services.
• Contribute to integrated pathways supporting community mental health and social prescribing.
• Support collaborative planning with borough and health partners.
• Strengthen referral routes and increase access for underrepresented communities.
• Represent Core Arts at regional networks, conferences and partnership meetings.
• Promote the role of creativity and education within wider health and wellbeing systems.

Leadership, Workforce & Organisational Development

• Provide, alongside the senior management team, leadership, supervision and support to managers, tutors, volunteers and interns.
• Ensure staff are equipped to deliver inclusive, high-quality learning experiences.
• Support innovation and collaborative working.
• Contribute to tender development and service growth opportunities.
• Champion organisational values and positive workplace culture.
• Promote equality, diversity and inclusion across all areas of work.

Person Specification

Experience (Essential)

• Minimum five years’ experience in senior leadership or service management.
• Experience within mental health, Arts in Health, creative education or community services.
• Experience of delivering commissioned services and contract management.
• Experience of partnership working across health, education or voluntary sectors.
• Experience of leading teams.
• Experience of monitoring outcomes and demonstrating impact.

Knowledge & Understanding

• Arts in Health and recovery-focused practice.
• Creative education and adult learning principles.
• Mental health and wellbeing frameworks.
• Safeguarding.
• Personalised care approaches.
• Outcome measurement, quality assurance and continuous improvement.

Skills & Attributes

• Excellent leadership and communication skills.

• Strong financial and numeric acumen.
• Strategic thinking with strong operational delivery.
• Excellent partnership and stakeholder engagement skills.
• Strong organisational and analytical capability.
• Commitment to creativity, inclusion and social impact.

How to Apply

Core Arts are committed to finding the right person for this role. Applications will be reviewed on a rolling basis and suitable candidates invited to interview as they are received, so early applications are encouraged. The vacancy will remain open until the position is filled.

To apply, please send a full CV and covering letter explaining how your experience meets the job description 

Night Engagement Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Night Engagement Worker 

Location: Based in Catford, closest station is Tulse Hill Station with great bus links nearby. This service does have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday 20:30 - 08:30. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays which form part of your rota

About the Role

We’re looking for a Night Engagement Worker to join the team in Catford. You will support within the Offender Personality Disorder Housing Accommodation to support in successfully rehabilitating and reintegrating our residents and participants back into the community. The service delivers support for people in the criminal justice system who are deemed high risk, and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs and require intensive support to overcome barriers to resettlement and progress towards independent living in the community.

You will assist with those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises. Your role will involve supporting all aspects of key engagement activities, aiding their rehabilitation, reablement, and reintegration into society by providing pathways, support, and appropriate interventions, that will enable successful resettlements and work with internal and external partners and agencies to achieve desired outcomes. 

Key Responsibilities include:

• Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
• Creating one to one person centred support plans to support residents in achieving their goals.
• Ensuring the safety and wellbeing of residents at all times during the shift, including regular check ins and carrying our protocols.
• Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
• Lone working is part of the role, but you’ll always have a supportive team around.
• Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.

About You

We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. 

What are we looking for:

• Due to the nature of this service, it is an occupational requirement that the postholder is female
• Understanding of Personality Disorder
• Understanding of Criminal Justice System
• Awareness of external opportunities which are available such as with education, employment and benefits
• Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping
• Experience working with people with multiple and complex needs
• Experience contributing to support plans, reviews, and helping residents work toward their goals
• Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond
• Ability to motivate and empower others to reach personal goals and overcome barriers to independence
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Understanding and compassionate of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.