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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Ada!
At Ada, the National College for Digital Skills, our mission is to educate and empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives.
We are a specialist Further Education college, where every 16-19 student takes Computer Science and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies.
The digital skills gap is costing the UK economy an estimated £63 billion a year in lost GDP. Ada seeks to fill this skills gap by equipping young with the skills industry actually needs.
Ada was announced by the Prime Minister in December 2014; England’s first new FE College since 1993 and since then we’ve gone from strength to strength including a Good with Outstanding features in our first Ofsted Inspection.
16-19 Provision:
As of 2024, we have 187 16-19 students enrolled. Our most recent results are outstanding; 39% of A level results at A*- B and 74% achieving at least one Distinction or better in their externally assessed Computing BTEC. This makes us the best education institution in the country for this BTEC.
Degree Apprenticeships:
Across our London Victoria and Manchester Ancoats campus, we have 363 apprentices currently enrolled on our Higher and Degree Level Apprenticeships. We specialise in five disciplines at present: software development, data analytics, tech consultancy, cyber security and business analysis, working with a wide range of SMEs and corporate organisations such as PwC, Bank of America, Deloitte, Clearscore, Just Eat, Capita, MHRA, Booking,com and Salesforce.
At present 38% of our learners are female, 51% are from ethnic minority backgrounds and 50% come from low-income households compared to national averages of c. 20%.
This is an exciting time to join Ada with our new state-of-the-art campuses in Victoria, London and Ancoats, Manchester. We’re passionate about building a supportive, values driven environment for both our students and staff.
Post Title: Learner Experience and Inclusion Officer
Nature of the Role: Full-time, Permanent
Reporting to: Assistant Principal- Head of Learner Services
Annual Salary: £28,000- £31,000 (DOE)
Pension: Aviva Pension Scheme
Holidays: Largely in line with local authority term dates (October Half term- 2 weeks)
Location: London Campus- Victoria
KEY ASPECTS OF THE ROLE & MAIN DUTIES AND RESPONSIBILITIES:
I. Learner Experience and Inclusion
●Lead student voice and engagement initiatives, delivering a dynamic programme of assemblies, enrichment activities and student-led opportunities.
●Coordinate weekly enrichment clubs and lunchtime activities to enhance student participation and wellbeing.
●Build positive relationships with students, parents and carers to create an inclusive and supportive college environment.
●Support the implementation of the college’s inclusion strategy, ensuring high standards of student support and participation.
●Facilitate student forums, surveys and focus groups, working closely with curriculum teams to strengthen learner engagement.
II. Student Finance and Administration
●Administer student bursaries and financial support, providing guidance to students and responding to learner and parent enquiries.
●Work with Finance and Attendance teams to manage student finance processes through Applica and ensure timely bursary payments linked to attendance.
●Maintain accurate records of support interventions and financial assistance on college systems.
●Promote financial wellbeing and literacy through assemblies and enrichment activities.
III. Attendance and Engagement
●Support the college’s attendance and engagement strategy, identifying and responding to persistent absence and disengagement.
●Monitor attendance and punctuality, escalating concerns to relevant staff and leaders where appropriate.
●Collaborate with pastoral and attendance teams to improve punctuality and student engagement, including parent/carer meetings where required.
IV. Pastoral Support and Personal Development
●Provide pastoral support, advice and guidance to students, helping them overcome barriers to success.
●Contribute to safeguarding processes, reporting concerns to the Designated Safeguarding Lead (DSL) and Welfare team.
●Monitor the progress and wellbeing of assigned students, implementing interventions to support achievement and retention.
●Support Sixth Form induction, enrolment and behaviour management processes.
●Develop and deliver diverse enrichment and personal development opportunities, including community projects and student-led initiatives.
PERSON SPECIFICATION
Education/Qualifications
●GCSE English and Mathematics at Grade 4 or above (or equivalent)
●Level 3 qualification in Education, Youth Work, Social Care, Student Services, Business Administration, or a related subject.
●Evidence of continuing professional development relevant to attendance or learner support.
DESIRABLE
●Bachelor’s degree in one of the following areas, education, youth and community work, sociology, health and social care.
●Level 4 or 5 qualification in Advice and Guidance, Safeguarding, Inclusion, or Education and Training.
●Mental Health First Aid qualification.
●Safeguarding Level 2 or 3 training.
KNOWLEDGE
●Student finance/bursary processes for vulnerable learner support funding.
●Attendance monitoring and intervention strategies.
●Inclusion and widening participation.
●Safeguarding and well-being practices.
●Personal development.
●Behaviour and Attitudes.
●Using student record systems or MIS platforms (Desirable Knowledge)
EXPERIENCE
●Minimum of 1 year’s experience of working with children and young people who my face barriers to learning or engagement
●Ability to build positive professional relationships with learners/parents, carers and external agencies
●Understanding of digital learners and industry culture (Desirable)
Skills and Abilities
●Good written and verbal communication skills
●Ability to work independently
●Positive communication and listening skills
●Patience, tolerance and sensitivity
●A mature and non-judgemental outlook Enthusiasm, energy, and a sense of humour
SAFEGUARDING
The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post.
EQUAL OPPORTUNITIES
Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
APPLICANTS WITH DISABILITIES
Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact .
SPONSORSHIP
Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
Thank you for your interest in Ada, the National College for Digital Skills.
CLOSING DATE: 17th June 2026 Candidates' applications will be reviewed on a rolling basis, early applications are advised.
Good Luck with your application!
our mission is to educate and empower the next generation of diverse digital talent.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Public Affairs Officer
Location: London, Hybrid - with a minimum 2 days per week in the office
Hours: Full time - 35 hours per week
Contract type: Fixed term contract – 6 months
Salary: £33,000 - £35,000
We’re looking for a proactive and analytical Policy and Public Affairs Officer to support the team through a busy period, following the recent launch of our Graded Model of Miscarriage Care report and the Government’s ongoing National Maternity and Neonatal Investigation.
About the role
This is a new role supporting Tommy’s growing policy and public affairs function. It is an exciting time to join the team and have a significant impact on maternal health policy.
This role will support the team through a busy period by monitoring policy developments and the political landscape, preparing high-quality outputs such as briefings and consultation responses, and helping to build relationships with external stakeholders. The successful candidate will be proactive, analytical, and equally comfortable with developing and analysing policy as they are engaging with Parliamentarians.
How to apply
Please apply via Charity Job by 9am Monday 15 June. We will, however, be reviewing applications on a rolling basis so please do get in touch as soon as you are able to.
Interviews are expected to take place in-person on Monday 22 June. Please indicate in your email if you are unavailable on this date.
Please include
• Your CV
• A cover letter explaining how you meet the job spec/description.
We regret that we cannot accept any applications without both. Please get in touch if you have any questions.
For a full overview of the role, please see the Recruitment Pack for a detailed job description and responsibilities.
The client requests no contact from agencies or media sales.
Director of Fundraising
Podium Analytics
London, UK
Full-Time and permanent role
Salary: range of c. £110,000 – 120,000 pa with some flexibility on this for an exceptional candidate who will swiftly be able to make a significant impact.
Established in 2019, Podium Analytics is a charity that is creating a world with more sport, less injury.
We were founded with the belief that, to see the full benefit of sports participation, more needs to be done to address the issue of youth and grassroots sport injury, which is an under-researched, under-resourced and often overlooked issue. Harnessing the power of data and research, and through education, influence and advocacy, we are creating a revolution in grassroots and youth sport, making players safer and more able to enjoy the sports they love and for longer.
Our work so far has been underpinned by our founding funders and key major supporters, who believe in our unique position in the sporting world and ability to drive change. In order for us to achieve our mission and the long-term impact that we are striving for, we need to build out and diversify our income base and have made good progress by recently establishing a Donor Advised Fund (DAF). At this point of our growth, we are seeking a new Director of Fundraising and it will take an experienced philanthropy leader to join us and help shape the next stage of our evolution.
You will be responsible for developing growth strategies, funding opportunities and donor relationships across a diverse portfolio of income streams. You will therefore need to bring experience of securing gifts and grants, ideally at the 6-figure level or more. To complement our existing activity, high-value Trusts & Foundations and corporate partnership experience would be a bonus.
A commitment to our purpose will drive you, as you establish close working relationships with our CEO, Chairman, Trustees and senior management team, to enable the successful delivery of fundraising initiatives and drive opportunities forward. As a strategic operator with an entrepreneurial and enterprising approach to your work, your track record of actively engaging with existing and potential supporters, and in developing and implementing comprehensive income generation strategies will underpin your ability to contribute to the strategic direction of the charity. As we are a small charity, this is a very hands-on role so you will therefore need to be comfortable with rolling up your sleeves, working in the detail without losing sight of the big picture, and navigating new or ambiguous areas with a positive and solutions-orientated mindset.
In return, you will have the support of a highly professional senior management team and an exceptional Board who are all committed to ensuring success in our fundraising endeavours.
If this is the sort of environment you are looking for in your next career step and you thrive on organisations in growth mode, we would like to hear from you. Please contact our recruitment partners at Richmond Associates on +44 (0)20 3617 9240 or visit their website to download further details before applying.
Closing date for applications: 09:00 UK ON FRIDAY, 26 JUNE 2026
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Are you a commercially driven leader who can grow income, lead high performing teams and turn ideas into successful services? We are looking for an ambitious and experienced Deputy Head of Commercial Services to play a key leadership role across one of the most dynamic Students' Union commercial portfolios in the UK.
This is an exciting opportunity to shape and grow our retail, cafes, bars, catering and venue operations while developing new income streams that support the wider student experience. Reporting to the Head of Commercial Services, you will lead the day to day management of our commercial operations through a team of managers covering Retail, Catering, and Venues & Entertainment. You will also drive new business development, identifying and delivering commercial opportunity to make a visible impact across both existing services and future ventures.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Executive Director
Lead the next chapter of a growing organisation championing East and Southeast Asian communities across the UK.
We're looking for an experienced, values-driven leader to shape SEEAC's future, strengthen our impact, and help build a more equitable and representative society.
The Southeast and East Asian Centre (SEEAC) is a community-led organisation working to amplify East and Southeast Asian voices, strengthen cultural identity and representation, and advocate for the rights and wellbeing of ESEA communities.
This is an exciting opportunity to join SEEAC at a pivotal moment in our development. As Executive Director, you will provide strategic leadership across the organisation, working closely with our Board, staff, partners and communities to deliver our mission and ensure long-term sustainability.
You will lead organisational strategy, fundraising, partnerships, governance and operations, while acting as a visible and inspiring ambassador for SEEAC's work. The role offers the opportunity to shape the future direction of the organisation and help expand our reach, influence and impact.
About You
We're looking for someone who can combine strategic thinking with collaborative leadership and a strong commitment to social justice.
You will bring:
Senior leadership experience within the charity, cultural, community or non-profit sector
A strong track record in fundraising and income generation
Experience overseeing organisational strategy, governance and financial management
Excellent relationship-building and partnership skills
The ability to inspire teams, stakeholders and supporters
A passion for community empowerment, representation and equity
Experience working with East and Southeast Asian communities is highly desirable, though we welcome applications from candidates with transferable leadership experience who share our values and vision.
What We Offer
Salary up to £50,000 FTE (pro rata, depending on experience)
Part-time role (0.8 FTE / 4 days per week)
Hybrid working arrangements
Flexible working practices
Pension contributions
28 days annual leave including bank holidays (pro rata)
A unique opportunity to lead a respected and growing community organisation
How to Apply
Please submit:
A CV (maximum 3 pages)
A cover letter outlining how your experience meets the essential criteria
Applications close at 9:00am on 19 June.
We particularly welcome applications from people of East and Southeast Asian heritage and from groups currently underrepresented in leadership positions.
SEEAC strives to work to make our society where Southeast and East Asian migrants and their communities are equal members of the UK society and enjoy
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with the Association of Anaesthetists to recruit for the organisation's interim Digital Project Manager. For over 90 years, the Association of Anaesthetists have set standards, shared knowledge, and supported thousands of people.
With over 10,000 members, the organisation represents the life-changing, life-saving profession of anaesthesia worldwide. Its mission is to safeguard patients by educating, supporting and inspiring every anaesthetist throughout their career, enabling them to provide the best care in every healthcare setting.
Interim Digital Project Manager
Contract: Full time, 18-month fixed term contract
Salary: £45,077 per annum
Location: Hybrid role between home and London office, with ideally two days per week in the London office
Closing date for applications: 9am on Monday 15th June
Interviews: week commencing 22nd June
The interim Digital Project Manager will be responsible for planning, coordinating, and delivering a portfolio of digital and systems projects across the Association. This role encompasses hands-on management of multiple projects ensuring that key systems such as website, HR, finance, customer relationship management (CRM) and learning platforms are effectively implemented, integrated and optimised to support the Association's strategic objectives.
The post holder will work across internal teams and with external suppliers to ensure that projects are planned, coordinated, delivered on schedule and within budget. This is a wonderful opportunity to play a key role within an organisation that delivers vital service to anaesthetists worldwide.
Core responsibilities within your role will be:
We'd love to hear from individuals with the following core skills and experience:
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by applying to this job.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Summary of job:
To provide professional management, supervision and operational oversight for intermediary services, supporting a team of PAYE and sessional Intermediaries and Researchers. The role includes service development, quality assurance, safeguarding oversight and contributing to the strategic growth and external representation of PAC-UK’s services for adopted people, birth families and their descendants.
Key tasks and responsibilities:
1. Management and Supervision
2. Service Delivery and Operations
3. Service Development and Quality Assurance
4. Stakeholder Engagement and Representation
5. Staffing and Development
6. Marketing and Service Promotion
7. General Responsibilities
Job Summary: The Operational Manager will provide strategic and operational leadership across regional and national services ensuring the consistent delivery of high-quality, innovative and evidence-informed services.
Working closely with the PAC-UK Senior Leadership Team the postholder will drive service improvement, embed best practice and support staff development across regional and national teams
The role will also contribute to shaping national approaches through local insight, ensuring that services align with PAC-UK’s strategic priorities, relevant legislation and Family Action’s values and policies.
Key Tasks & Responsibilities
1.To manage, support and supervise Practice Managers to ensure that the services provided are efficient, effective, offer high quality and work to measurable outcomes.
2.To have overall responsibility for ensuring that Practice Managers are making the best use of resources by overseeing the annual budget-setting process and by closely monitoring income and expenditure on a regular basis with Senior Leadership Team Members.
3. Assist Practice Managers in the allocation of cases, management of caseloads drawing on contract monitoring data to support decision making
3.To work with Practice Managers to make sure that all commissioned services meet their performance targets and comply with the relevant contract monitoring and reporting arrangements. Including preparing performance data, presenting monitoring reports at commissioner meetings.
4. To manage, support and develop PAC-UK volunteers which includes robust inductions, supervision and opportunities for additional trainings and developments relevant to the role.
5. To lead on and support the development of PAC-UK's voice and influence work (including ongoing co-design and co-production of services and leading on events such as National Adoption week alongside other regional/national voice and influence events.
6.To ensure that all projects are fully compliant with Family Action’s Safeguarding Children and Vulnerable Adults policies, procedures and practice standards.
7.To oversee the safe recruitment of new members of staff, and to make sure that all members of staff have coherent job descriptions, are properly inducted, receive regular supervision, are subject to an annual performance appraisal and have up-to-date development plans.
8.To be a passionate advocate for service user participation and involvement: children, young people and adults, and to work with Practice Managers to increase the opportunities for service users to influence and shape the way adoption services are designed, developed and delivered, including oversight of volunteers.
9.To support Practice Manager in setting and implementing Continuous Service Development Plans, Practice Wheels, Open to closure pathways and logic models as part of a commitment to continuous service improvement.
10.To identify gaps and any shortfalls in performance and, by working collaboratively with staff and Practice Managers to develop practical solutions to address them.
11.To promote a positive public image of Family Action to increase public and professional awareness of Family Action’s work and support the Senior Leadership team in securing new and re-commissioned contracts.
12. With close support of the Senior Leadership team, manage service budgets to ensure sustainability and value for money. Identify and respond to financial and performance risks and prepare business cases and financial plans for service development.
13.To develop good working relationships with funders, commissioners and other key stakeholders within the Adoption Sector and to contribute to local strategic and national Adoption initiatives, as appropriate.
14.To ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
15.To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
16.To work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
17. To have strong safeguarding understanding and experience and act as safeguarding lead in conjunction with other Operational Managers and the National Lead.
The client requests no contact from agencies or media sales.
We are looking for a Legal Project Coordinator join our team and look after our Pro Bono Connect and Schemes work. This person will support the delivery and coordination of Pro Bono Connect (PBC) and Advocate’s schemes, ensuring cases are progressed efficiently, stakeholders are supported effectively, and projects operate to a high and consistent standard. The role will work closely with the Director of Casework and external partners in supporting collaborative pro bono initiatives.
We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society, and the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case.
We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation, working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 13 trustees on our Board, which is chaired by Sharif Shivji KC.
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
We are seeking two Regional Caseworkers to join our team, one in the Northern Circuit and one in the Northeastern Circuit. This role has a dual focus, combining casework responsibilities with stakeholder management, requiring the successful candidates to build strong relationships and rapport across their assigned circuit. You will also represent Advocate by attending events and delivering information sessions to raise awareness of our services and promote our work.
We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society, and the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case.
We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation, working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 13 trustees on our Board, which is chaired by Sharif Shivji KC.
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
Ensure at least 90% of queries receive an initial response within 24 hours.
Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
Take ownership of more complex hosted partners with advanced operational or financial requirements.
Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
Experience in operations, client service, or relationship management within HOST.
Strong organisational skills with a focus on accuracy, responsiveness, and care.
Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
90% of hosted partner queries receive an initial response within 24 hours
Maintain a hosted partner satisfaction score of 90% or higher
Resolve invoice corrections and payment requests within agreed monthly timeframes
Escalate all identified risks within 8 hours of detection
Ensure SOPs and system records are reviewed and updated on a monthly basis
Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re looking for a Programme Coordinator to support and coordinate our Future Proofing programme.
In this important role you’ll support the Programme Manager and Project Manager in organising the necessary activities to drive the programme forward. You’ll be responsible for the administration of the programme, including meeting arrangements, action tracking and record keeping.
Overall, you’ll play a key role in the Future Proofing programme by coordinating a smooth and successful delivery.
If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.
Contract terms:
What you'll do:
Support the Programme Manager to ensure the smooth running of the programme and project groups
Coordinate and maintain project documentation, including project plans and risk registers
Collect KPI data and coordinate monthly monitoring reports
Organise meetings and workshops, take notes and track actions
Maintain programme intranet pages and FAQs
What you’ll bring:
Excellent organisation skills, with the ability to prioritise a varied workload
Experience of supporting a project or programme
Ability to prepare papers and reports to a high standard
Great communication skills, with the ability to engage with stakeholders at all levels
Experience working with performance data and project planning software is desirable
See full Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You'll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: 09:00am on Monday 15th June 2026
Interviews: w/c 29th June
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Position: Senior Campaigns Officer
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: London N4 office with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is an exciting time to be joining the MS Society’s campaigns team. We’re leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through our call for a Modern Service Framework. With our new organisational strategy now underway, it’s a great moment to join the team as we look to take our influencing and campaigning work to the next level.
Whether it’s about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise our community to become change-makers.
Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?
Closing date for applications: 9:00 am on Monday 15 June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Lead – HOSTHub
(Operational Product Delivery)
Reports to: Operations Director (Head of Delivery)
Contract: 1.0 FTE (Temp to Perm)
Location: Remote (UK or International)
Role Purpose
The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform.
HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions.
While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities.
The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions.
Core Responsibilities
1. Product Problem Identification and Prioritisation
Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows.
Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact.
Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs.
Translate operational challenges into clear, well-defined product requirements that are actionable for development teams.
Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development.
2. Sprint Management and Delivery Execution
Own the end-to-end delivery of the product, managing fortnightly sprint cycles.
Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery.
Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews.
Validate completed work against real user workflows before release to ensure quality and usability.
Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed.
Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities.
3. User Engagement and Feedback Loops
Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders).
Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used.
Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs.
Ensure user insights consistently inform backlog prioritisation and shape sprint scope.
Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics.
4. Cross-Team Operational Alignment
Act as the central point of coordination across product, delivery teams, and external developers.
Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building.
Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements.
Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working.
5. Development Oversight
Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly.
Ensure all development outputs are practical, functional, and aligned with real operational needs.
Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions.
Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact.
6. Data, Workflow, and System Effectiveness
Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements.
Identify and implement opportunities to automate key workflows, reducing manual effort across teams.
Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations.
Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use.
7. Risk, Compliance, and System Integrity
Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk.
Prioritise data protection, security, and system reliability as core product considerations.
Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice.
Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through.
8. Contribution to Product Direction
Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system.
Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities.
Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead.
External: Developers, technical providers, hosted partners, funders.
Performance Indicators
Reliable delivery against sprint commitments, with a clear connection to resolved operational issues.
Reduction in recurring user-reported problems across key workflows.
Demonstrable improvements in system usability and efficiency for internal teams and hosted partners.
A well-maintained backlog with clear, transparent prioritisation rationale.
Strong alignment between platform functionality and operational delivery needs.
Timely identification and effective resolution of system risks and critical defects.
Required Experience
5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution.
Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements.
Strong track record of identifying user needs and translating them into effective product solutions.
Experience working with complex operational systems involving multiple user groups and workflows.
Ability to operate effectively in environments with evolving and loosely defined requirements.
Comfortable working across technical and non-technical teams, acting as a practical bridge between them.
Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools)
Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility.
Clear, structured communication style, enabling effective coordination and delivery clarity across teams.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The client requests no contact from agencies or media sales.
Location: Home-based in London with regular Project visits within London and the South East
Contract: Permanent
As Volunteer and Community Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development within the region.
As well as projects across London, our projects include projects across the South Coast and South East and this role will require regular visits across the area.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website:
Deadline for your application: 11.59pm on Sunday 21st June 2026.
Interviews: planned for Tuesday 30th June 2026.
Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.
We want our organisation to reflect the communities we serve. We welcome applications for everyone and especially encourage people from unrepresented groups to apply.
Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.