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About the role
Our exciting three year strategy sets out our ambitious goals to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.
Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Head of Financial Services to deliver lasting change and impact.
Together we can transform frontline financial services, in practice, product and process, and save lives.
About you
At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with vulnerable customers, including victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.
About SEA
We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. We work to save lives and stop economic abuse forever.
Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.
Our mission is to raise awareness of economic abuse and transform responses to it.
To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.
We are committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.
Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.
What we offer
To apply
Please apply via our website
Applications open from 9 April and close at 11.59pm on 7 May 2026. Interviews will take place virtually, week beginning 1 June.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Gingerbread. We’re here to fight for single parents and their families.
We campaign against the injustices that single parents face every single day, and we challenge the stigmas around being a single parent. We provide information to support all single parents so that they have the tools to support their children and themselves. And we provide a support network so that, with Gingerbread, no single parent is ever alone.
Join us today. Together, we can create a world where all single parents and their children don’t just survive but thrive.
Why join Gingerbread?
The work we do has a real impact. We make a difference in the lives of single parents. We do this through collaborative, focused working. We care passionately about the work we do, and we care for each other.
Overview of Job
The Fundraising Manager will play a key role in developing and delivering Gingerbread’s fundraising plans. The role leads our trusts and grants programme, producing strong, well‑evidenced proposals, building positive relationships with funders and ensuring our reporting clearly reflects our impact. Working closely with colleagues across the organisation, they will help ensure fundraising is embedded in our work and aligned with Gingerbread’s strategic goals.
For more information about the role, please see the Advert Pack.
The client requests no contact from agencies or media sales.
Job Title: Advocate (Maternity Cover)
Service: Coram Voice: Swindon
Contract Type: Fixed Term Contract (12 months)
Hours: 15 hours per week
Salary: £10,491 (FTE £24,479) for a 12 month period
Location: Swindon (Home based with travel across countries)
Our work
About the Role
We are looking for an Advocate to join our team in Swindon. We are seeking applicants who have transferable skills, a willingness to learn, a desire to promote the rights of children and young people or already have an IAP City and Guilds Level 3 or IAQ City and Guilds Level 4 in Advocacy.
You will work directly with care experienced children and young people and those on Child Protection Plans providing them with advocacy support in the community and a variety of settings.
You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
About Coram:
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice:
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice exists to enable and equip children and young people to hold systems to account, to challenge and support them to do their jobs properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Our Advocacy services we provide advocacy direct to children and young people in a variety of situations. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave and an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Our Advocates will undertake Shortlisting. Successful candidates will be invited for interview.The interview process comprises of a written exercise and a panel interview.Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
Closing date: 27 April 2026
Interview date: Tuesday 05 May 2026
General consideration for applications:
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
This is a rare opportunity to lead the development and delivery of our digital learning and natural history publishing at our national environmental education charity.
You will oversee a talented team and collaborate with authors, designers, and creators in the natural history community to deliver innovative training and resources that set the standard for environmental learning.
Love where you work!
At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.
Your team will be responsible for creating high-quality training courses, publications, and resources that inspire learners of all ages. You’ll work together to extend our charity’s impact across the UK.
We value the contribution each team member makes and provide excellent benefits to reward and support you in your role.
What you’ll be doing
In this key leadership role, you will guide the Digital Learning & Publishing unit, ensuring our courses and publications are impactful, financially sustainable and aligned with our charitable mission. Your work will include:
Where you’ll be based
The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.
This role includes travel to Field Studies Council locations and other venues throughout the UK and will involve some overnight stays.
You’ll thrive in this role if you are:
If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.
* Your benefits whilst working with us will include:
The closing date for receipt of your completed application is 27th April 2026.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council online in the week commencing 11th May 2026.
Shortlisted applicants will be contacted by email.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.
The client requests no contact from agencies or media sales.
Longmire Recruitment is our dedicated partner for this vacancy
Public Affairs Manager
Location: Home-based with frequent travel to Westminster and occasional travel to the devolved nations
Hours: Full-time (35 hours per week), with some evening work and travel required*
* The RSB currently offers a four-day working week (32 hours), which is non-contractual and reviewed annually
Position:Permanent
The Royal Society of Biology is a single unified voice, representing a diverse membership of individuals, learned societies and other organisations across the biosciences. Our members study, work and research in fields that encompass humans, animals, plants, fungi, microorganisms, ecosystems and the molecular mechanisms of life. Our vision is of a world that values biology's contribution to understanding and improving life for all.
This exciting new Public Affairs Manager role will sit within the External Affairs department. It will lead the RSB’s political engagement, and maximise the Society's influence on relevant government policy across the UK. Working closely with the Policy teams, the Public Affairs Manager will champion the RSB's policy priorities in relation to bioscience research, innovation and education, ensuring that policymakers understand the Society's mission and the needs of its members. You will also deliver an annual programme of engagement in Westminster on behalf of the wider STEM community, and collaborate with partners on STEM-related activity across the devolved nations.
The successful applicant will be able to demonstrate:
Longmire Recruitment is our dedicated recruitment partner for this vacancy.
Applicants must have the right to work in the UK.
The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.
#PublicAffairs
We are looking for a resilient and dedicated person to join our team in Avon & Somerset team as an Independent Domestic Violence Advocate (IDVA) dealing with Adolescent and Child to Parent Violence (APV/CPV). The service provides support across the whole geography of Avon & Somerset.
This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid working both from home and our office in Bristol (a suitable and confidential workspace at home is required).
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role:
You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.
Please note that due to the nature of the contract, an IDVA qualification is considered an essential requirement.
Key Responsibilities:
About you:
You will need:
Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hub Supervisor plays an essential role in the smooth running of the Bristol hubs, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week.
The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience.
Duties and responsibilities:
Hub Support
• Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers.
• Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery.
• Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes. Volunteers and FareChance
• Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely.
• Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together. Goods In and Storage
• Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times.
• Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice
• Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.
• Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues.
Compliance and Health & Safety
• Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance
• Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers.
• Undertake relevant training in food hygiene, safeguarding and health & safety
General
• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.
• Support FSSW events.
• Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
• Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times.
• Support the security of the FSSW sites and assets.
• Driving and fork-lifting duties where appropriate.
Person Specification
Essential
• Excellent communication and interpersonal skills
• Problem solver and competent decision maker
• Full UK driving licence and forklift truck operator’s qualification (or willing to train as an essential part of the role)
• IT competent and able to use various IT platforms/systems
• A clear commitment to the ethos of FSSW
Desirable
• 1 years’ experience of working in warehousing operations
• Voluntary sector experience
• Experience of working with people who require support
• Experience and knowledge of adhering to health and safety standards
• Experience of working within a food operation
• Qualification in Food & Hygiene Level 2
• Experience of supervising staff and/or volunteers and delegating tasks
• Experience of delivering training
We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £70,000 - £80,000 pro rata
Based: Based from home with frequent travel to our network of schools and EdCity (paid for)
Hours: Full time (32.5)
Lift Schools is one of the largest and most ambitious multi-academy trusts in England. With schools across five regions, our mission is clear: to provide an excellent education for every child, in every classroom, every day. Mathematics sits at the heart of that mission. We believe that strong foundations in mathematics and numeracy unlock opportunity, academic success and lifelong learning. We are now seeking an exceptional leader to join our central curriculum team as National Lead for Secondary Mathematics to cover maternity leave. Lift Schools is growing so there is scope for the successful candidate to migrate into a permanent to add additional capacity to the team.
About the role
As a senior member of our central curriculum and education teams, you will play a pivotal role in shaping and driving our national approach to mathematics across our secondary schools. You will provide strategic leadership for mathematics, working closely with school leaders, teachers and central colleagues to improve curriculum quality, teaching practice and pupil outcomes at scale. This is a highly influential role, combining vision, expertise and collaboration to make a meaningful difference to thousands of children nationwide.
Reporting to the Director of Curriculum, you will work alongside regional education directors, heads of department and school leaders, and lead professional networks that build expertise and capacity across the trust.
About you
You are an experienced and credible secondary leader with a strong track record of improving mathematics outcomes and teaching. You hold significant expertise in effective mathematics education. You are strategic, network-minded and passionate about ensuring excellence at scale.
Who is Lift Schools?
Lift Schools is made up of 58 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential. Our mission is that we will provide an excellent education to every child, in every classroom, every day. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. We will work with others beyond our network to benefit more children and communities.
Why join Lift Schools?
- A rare opportunity to influence national practice at scale
- Work alongside a highly committed, values-driven central education team
- An opportunity to drive your subject forward at a high leadership and impact level
- Flexible working with (funded) national travel
- The chance to make a lasting difference to children’s lives
How we support you
At Lift Schools, we believe talent drives performance. We offer you:
Career development and training: Access a wide range of statutory and developmental training
Generous benefits: From your teacher pension plan to the benefits of annual leave during most teacher holiday periods, healthcare and financial support, we've got you covered.
Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
The role is due to commence September 2026 or earlier if possible. This is a fixed term position to cover maternity leave. Lift Schools is growing so there is scope for the successful candidate to migrate into a permanent to add additional capacity to the team.
Closing date: 27th April 2026
Interview date: w/c 7th May 2026
All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools is committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our colleagues and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.


The client requests no contact from agencies or media sales.
Location: Bristol, (hybrid working with remote options considered), UK
Salary: £47,800 to £51,000 pa FTE
Employment Type: Part-time, 28 hours per week. Permanent.
About our Organisation
The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.
About the Opportunity
This important role within the Digital team works with a range of stakeholders across Soil Association, to deliver a high-quality user experience on www. soilassociation .org and other Soil Association websites.
Working closely with colleagues across the organisation, you will design high-quality user-focused content, using user insight, data and evidence to improve content quality, accessibility and effectiveness. You will develop and iterate the organisation’s content strategy and design and maintain content standards, governance and processes.
You will also provide best-practice guidance, training and hands-on support to colleagues, helping teams build confidence and skills. You will advocate for user-centred, evidence-based content, working to embed best practice approaches across the organisation.
Initially, the focus of the role will be supporting a large website replatforming project and content migration, implementing improved user experience, consistency, content quality and governance across our website content.
You’ll be joining a friendly, supportive and motivated team, in a flexible and welcoming working environment. The role is hybrid – one day a week in Bristol office, but remote options considered. This is a part time role (28 hours a week), and we can be flexible about how you fit your hours into the week.
About You
You’ll be passionate about user-centred design, with a strong background in content design. You’ll have practical experience of hands-on content design, and experience designing and iterating content strategy, standards and governance.
You will be confident collaborating with stakeholders with a range of digital skills, supporting them to maintain content quality and standards. You’ll have experience of effectively advocating for user-centred design and its adoption.
You will know how to do user research, using data and evidence to create high-quality user-facing content. Experience of working in the charity or not-for-profit sector would be an advantage.
Our Benefits
We offer a range of financial and lifestyle benefits to all our employees, including:
27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
Pension scheme with ethical investment options and employer contribution increasing with length of service
Free membership of the Soil Association and discounts on organic produce
Volunteer days to give back to the local community or support green initiatives
Family friendly policies and flexible working
Cycle to work scheme
Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce
To Apply
Click ‘apply now’ to submit your CV and Cover Letter. Please note we look at applications on arrival and reserve the right to close this vacancy early.
Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.
We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.
Thank you for your interest in supporting our work at the Soil Association.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a dynamic, motivated, and passionate individual who will enjoy working in a community engagement role to support the charity to achieve their mission.
You will be responsible for establishing an effective regional community engagement in the north of England region to develop and grow communications with donors and supporters.
The role is home based with travel in the region.
The Charity
You would be joining a supportive and welcoming team at a well established global social welfare charity, offering 28 days leave per annum FTE plus bank and statutory holidays, along with a competitive pension scheme (up to 6% matching contributions).
The Role
Develop a programme of engagement with parishes and schools in the North of England.
Maximise parish support for the charity in the North of England
Support all fundraising and communications activity in the North of England
Lead on the recruitment, support and motivation of a network of parish contacts in the North of England
Foster positive relationships with colleges and schools.
The Candidate
Proven experience in community engagement, volunteer coordination, or supporter development.
Experience building positive relationships with clergy, parish communities, schools, or other community groups.
Track record of organising and delivering fundraising, awareness-raising, or community events.
Desirable
Experience working within a faith-based, charitable, or membership organisation.
Familiarity with the structures of the Catholic Church and experience engaging with Catholic parishes, schools, and community groups.
Experience in developing and growing volunteer networks or community-based fundraising initiatives.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
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Ivy Rock Partners is delighted to be supporting a values-driven, national charity to recruit a part-time Finance Manager. This is a pivotal role within a growing organisation working to deliver meaningful social impact across the UK. Financial Management & Controls
Financial Planning & Reporting
Statutory Compliance & Audit
Strategic & Leadership Contribution
You will bring:
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BSL version can be found in the attached document
About Deaf Unity
Deaf Unity is a deaf-led charity working to empower deaf people and champion their rights. We support deaf individuals to move successfully from education into employment and beyond.
We have an exciting opportunity for a proactive, creative and highly organised individual to join Deaf Unity at an important stage in our development. This role will lead on the growth of our training offer, helping to increase income while supporting our wider charitable aims.
About the role
This is a varied role where you will take the lead on coordinating, developing and promoting Deaf Unity’s training provision. Our training includes BSL courses, e-learning, and bespoke training for organisations.
You will manage the day-to-day delivery of training while also focusing on growth—building relationships, increasing bookings and expanding our e-learning offer to reach new audiences.
This is a key role in a small, growing charity, where income generated from training directly supports deaf school leavers, jobseekers and professionals. The work you do will have a clear and positive impact.
This role would suit an existing freelancer with experience in the BSL and/or training sector.
What you’ll be doing
Training coordination and delivery
Growth and development
Administration and systems
Collaboration and improvement
About you
We are looking for someone who is organised, proactive and confident building relationships. You will be comfortable balancing delivery with growth and working independently.
You will:
Knowledge of the deaf community and training or BSL provision is highly valued.
Essential:
Desirable:
Inclusion and accessibility
As a deaf-led organisation, we strongly encourage applications from deaf people. Lived experience is valued and welcomed.
We are committed to ensuring our recruitment process and working environment are fully accessible. This includes:
Why join us
How to apply
-Please read the Job Description in full before applying
-Please submit your CV and a short supporting statement outlining your experience and interest in the role.
-We welcome applications in written or BSL video format.
Our vision is for deaf people to have the same tools, resources and support as their hearing peers so that they can take control of their lives.



The client requests no contact from agencies or media sales.
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BSL version can be found in the attached document
About Deaf Unity
Deaf Unity is a deaf-led charity working to empower deaf people and champion their rights. We support deaf individuals to move successfully from education into employment and beyond.
We are now at an exciting stage of growth and are looking for a proactive and highly organised Services Coordinator to help develop and expand our income-generating services. This is a key role within a small, ambitious organisation where your work will have a direct and meaningful impact on the deaf community.
About the role
This is a hands-on, varied role where you will lead on the coordination, development and promotion of Deaf Unity’s services. These include communication support (CSWs), interpreting provision, translation services, and a growing jobs board.
You will manage day-to-day service delivery while also identifying opportunities to grow income and strengthen what we offer—particularly in providing communication support services to deaf school leavers, jobseekers and professionals.
This role would suit someone already working freelance within the BSL or deaf services sector who is looking for flexible, purposeful work with room to grow.
What you’ll be doing
Service coordination and delivery
Growth and development
Quality and improvement
About you
We are looking for someone who is organised, self-motivated and confident building relationships. You will be comfortable managing your own workload and taking initiative to develop services.
You will ideally have:
Knowledge of the deaf community and communication support services (e.g. interpreting, CSWs) is highly valued.
Essential:
Desirable:
Inclusion and accessibility
As a deaf-led organisation, we strongly encourage applications from deaf people. Lived experience is valued and welcomed.
We are committed to ensuring our recruitment process and working environment are fully accessible. This includes:
If you require any support to apply, please let us know—we are happy to help.
Why join us
How to apply
-Please read the Job Description in full before applying
-Please submit your CV and a short supporting statement outlining your experience and interest in the role.
-We welcome applications in written or BSL video format.
Our vision is for deaf people to have the same tools, resources and support as their hearing peers so that they can take control of their lives.



The client requests no contact from agencies or media sales.