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The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 800 young people. We are currently embarking on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
We are proud of our vibrant, non-traditional culture, which puts the needs of the bereaved military community at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Scotty’s is seeking an experienced bereavement counsellor, with a strong focus on Scotty’s adult community, to join our small but effective team. The role involves supporting adults, and also children and young people affected by bereavement, which may include death in service, illness, or suicide.
We want everyone affected by military connected bereavement to have:
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Access to the very best emotional health and wellbeing support.
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Outstanding development opportunities.
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The chance to smile again.
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Confidence and clarity in navigating their entitlements.
We call these our Promises. Our promises align with our four programmes: START, SMILES, STRIDES and SUPPORT.
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The START Programme ensures that there is a single point of contact for adults who need to gain confidence and clarity in navigating their entitlements following a bereavement.
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The SMILES Programme provides children and adults with the chance to smile again.
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The STRIDES Programme provides children with outstanding development opportunities.
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The SUPPORT Programme provides the very best emotional health and wellbeing support to children and adults who are struggling to cope following a bereavement.
Our Bereavement Counsellor will be a valuable member of the SUPPORT Programme, delivering online 1:1 and group support to those who need it most.But all four programmes work closely together (we call this the Families team).
Role Mission:
The Scotty’s Bereavement Counsellor will work with our adults, children and families who are struggling with their grief to help them understand their feelings, develop coping skills and build their new life.
This role will be accountable for:
Providing emotional support, counselling and therapeutic interventions to individuals and families coping with grief and loss. The role involves working compassionately and ethically with anyone affected by military connected bereavement, helping them process their emotions and find ways to adjust to life after a loss.
The Bereavement Counsellor will work collaboratively with the SUPPORT team and the wider Families team to ensure that all work undertaken by Scotty’s is delivered in a supportive and sensitive manner and that the whole Scotty community receive exemplary care.
What are the 3-month goals for this role:
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Within three months the Counsellor will have developed their knowledge of the range of services that Scotty’s offers to our community so that they can advise and support individuals and families in their case load.
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Will have begun to learn and understand the Scotty Values and the Scotty Way (we do things a little differently and our culture is very important to us and our community!).
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Would have begun supporting the community members assigned to their caseload by the Head of SUPPORT.This will be through online 1:1 delivery, and some group online sessions, drop ins or workshops.
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Will have completed all necessary safeguarding training and be part of the Scotty’s Safeguarding team.
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Begun attending peer supervision sessions with the SUPPORT team.
What are the 6-month goals for this role:
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Will have established a caseload across the Scotty community, as assigned by the Head of SUPPORT.
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Will have begun to support the wider Families team by attending Scotty events.At Scotty events, a SUPPORT team member often attends to provide support to any families who may need it on the day (this may require occasional weekend or evening work).
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Will be working cohesively with the Families team and the wider Scotty team to share knowledge and skills.Scotty’s values a culture of learning and strives to ensure team members can learn from one another’s expertise.
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Will be contributing to peer supervision sessions to ensure all SUPPORT team members are able to give the best support to families.
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Regularly meeting with your selected external supervisor.
What are the 9-month goals for this role:
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Will be supporting a caseload as assigned by the Head of SUPPORT, with emerging impact data showing the outcomes of your support.Scotty’s uses a range of practitioner and impact measurement tools to monitor the impact of SUPPORT team’s work.
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Will be a valuable member of the SUPPORT programme, Families and the wider Scotty team. Providing high-quality bereavement counselling and support directly to the Scotty Community and by working collaboratively with other team members.
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Will be contributing to developing resources and workshops that support the Scotty Community.
What are the key responsibilities of this role:
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Managing a caseload and delivering one to one counselling sessions as assigned by the Head of SUPPORT. This will predominantly be online delivery using Teams video calling but also other formats as needed by community members.
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Facilitate group therapy or support groups when appropriate.
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Conduct initial assessment to determine clients’ needs and suitability for counselling.
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Maintaining accurate and confidential case notes in a timely fashion using our CRM in accordance with data protection and organisational policies.
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Adhering to all safeguarding requirements and operating as part of the Scotty Safeguarding team to maintain the highest standards across the charity.
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Part of a team creating and developing resources and materials for the whole Scotty community.
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Working collaboratively within the SUPPORT team, including peer supervision.
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Working collaboratively within the Families team to ensure that Scotty community members and families are directed to the appropriate services in a timely fashion.This could include directing people you are working with towards our educational grants, our respite breaks, our events, our START support or our advocacy.
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Liaise with other professionals such as GPs, CAMHS, social workers, education or other professionals where appropriate to ensure holistic care and management of risk.
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Attending at least six (mandatory) face to face team days, normally located in the East of England, alongside some in person team meetings.
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Participate in regular clinical supervision and continuing professional development.
Skillset and Experiences Required:
Essential
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Member of the British Association for Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP).We may consider applications from practitioners with HCPC or NCPS membership too.
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Level 4 Counselling / Psychotherapy Diploma or above.
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Significant experience (post qualification), providing bereavement counselling to adults and some experience of counselling with children and young people (0-25yrs).
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Experience and training with NICE-approved talking therapies.
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Strong understanding of grief, bereavement, trauma and the impact of loss, and experience supporting traumatic bereavement or more complex grief presentations.
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Demonstrable safeguarding knowledge and experience
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Confident in professional judgement, boundaries, safeguarding and confidentiality.
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Willing and able to support lower-level emotional support needs as well as more complex presentations, depending on service demand.
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Experience of managing a complex caseload effectively.
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Ability to work flexibly, including occasional evenings for drop-ins, later appointments or events in line with service need.
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Excellent computer literacy.
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Ability to engage with peer supervision and external supervision (organised by Scotty’s) effectively.
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Ability to engage with a culture of continuous learning and support the learning of others.
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Reflective, curious and open to feedback.
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Willingness to work flexibly as part of a team and independently to meet the needs of the service.
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Commitment to professional standards and ethical practice.
Desirable
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Military-connected experience or knowledge would be an advantage but not essential if you have a willingness to learn.
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Experience of group work and peer support delivery would be helpful. Willingness to lead on these sessions as required.
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Experience in end-of-life care and pre-bereavement work.
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Experience of online counselling.
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Experience and training in counselling linked to suicide and suicidal ideation.
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Knowledge of or experience using assessment tools such as WEMWBS or CBSQs.
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Knowledge of statutory services and systems.
Additional Information
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The role may require evening or weekend work from time to time
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Enhanced DBS check required
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Travel will be required to events and team training days
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APPLICANTS MUST BE BASED WITHIN 2 HOURS TRAVEL OF CAMBRIDGE
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Right now, Gaza is one of the hardest places in the world to be a child. As of July 2026, UNICEF reported that more than 21,000 children had been killed and around 44,500 injured since October 2023. Over 58,000 have lost one or both parents or primary caregivers, while around 700,000 have missed almost three years of formal education.
Established in 2024, Children Not Numbers (CNN) is a medico-legal charity committed to the health, safety, education and rehabilitation of Gaza’s children. Working alongside colleagues in Gaza and more than 100 volunteers worldwide, including surgeons, medics and lawyers, the charity provides medical care, medical evacuations, education, psychological support and international advocacy. Within its first year, CNN evacuated more than 300 children and their companions, supported over 650 children through its multidisciplinary clinical team, delivered maternal healthcare to more than 600 women, educated over 350 pupils through its primary school, provided holistic care for 71 orphans and distributed more than 1,000 food aid baskets.
Reporting to a Co-Founder and Director, the Senior Communications Manager will lead Children Not Numbers’ social media strategy and day-to-day digital communications, using ethical storytelling to grow audiences, strengthen supporter engagement and help drive fundraising. Building on the charity’s established communications strategy, the postholder will also support website content, campaigns and brand development, working closely with colleagues in Gaza, the fundraising team and external creative partners to ensure the charity’s work is communicated with accuracy, sensitivity and dignity.
This role offers an exciting opportunity to help shape the next phase of Children Not Numbers’ growth, bringing fresh ideas, creativity and strategic thinking to a charity where communications plays a central role in fundraising and advocacy. With a collaborative ‘yes’ culture, the freedom to think differently and the autonomy to turn ideas into action, the successful candidate will have real influence over campaigns and storytelling.
As Senior Communications Manager you will:
- Lead Children Not Numbers’ social media strategy and day-to-day digital communications, creating compelling, ethical content that grows audiences, strengthens supporter engagement and helps drive fundraising
- Line manage the Marketing & Communications Officer and Gaza-based Video Journalist, while overseeing relationships with external creative and PR partners
- Work closely with colleagues in Gaza, the fundraising team and senior leaders to develop content and campaigns that communicate the charity’s work with accuracy, sensitivity and dignity
- Support digital content creation across the charity’s website, working with an external website agency, supporting the development of campaign landing pages and ensuring consistency of messaging and brand
- Create and/or review written content, including thought leadership pieces, fundraising materials, impact reports and organisational publications
- Monitor performance and emerging opportunities, using insight and creativity to continually strengthen the charity’s communications and digital presence
About you
This role will suit a strategic doer who thrives in a fast-paced environment and is motivated by seeing the impact of their work. While hugely rewarding, the role is also highly reactive and, at times, harrowing, requiring sound judgement, resilience and the ability to adapt quickly as priorities change. The organisation has an embedded mental health and wellbeing programme in place to support staff – please ask for details.
Essential skills and experience:
- Experience developing and/or implementing social media strategy within a charity or NGO settings
- Track record of creating engaging digital content and using ethical storytelling to build audiences and strengthen supporter engagement
- Strong understanding of the role communications and social media play in successful fundraising, with experience developing and delivering integrated digital campaigns that support fundraising, advocacy or wider organisational objectives
- Experience managing people, or demonstrating equivalent leadership experience, with the ability to motivate, develop and support others
- Excellent writing, editing and verbal communication skills, with exceptional attention to tone, accuracy and detail
- Strong understanding of social media platforms, digital trends, audience engagement and analytics, with experience using insight and data to inform strategy and optimise performance
- A confident, collaborative leader, with the ability to work at pace, respond to changing priorities and make sound judgements under pressure
- An understanding of, or genuine interest in, the Gaza and broader Palestine context, humanitarian issues, and the importance of ethical storytelling
- Strong content creation and visual design skills, including experience using Canva or similar design tools
Desirable:
- Experience in the humanitarian or international development sector
- Experience working with photographers, videographers or content creators in international or complex operating environments
- Experience of influencer engagement, partnership development or community-building campaigns
- Knowledge of Google Analytics, Buffer (or similar social media management platforms), SEO and digital performance reporting
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to be considered for the role.
Please note that we will only be able to reply to suitable applicants.
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to b
Please note that we will only be able to reply to suitable applicants.
Social Media Officer
Hours: Full time (part time or job share considered), Permanent
Salary: SCP 7 to 17 (£26,403 to £31,022 FTE, 2025/26 NJC rates), depending on skills and experience
Based: Manchester, with regular travel to community events across the North of England and the Midlands (including Leeds, Liverpool, Wakefield and Coventry)
BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being.We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.
The Social Media Officer role is responsible for bringing BHA’s work to life across our social media channels. You will plan, create and post engaging content, manage our online community, and get out to events across the region to capture stories and content on the ground, working to a content plan and key messaging agreed with the Senior Management Team and Campaigns Lead.
The successful applicant should bring a creative, organised and enthusiastic approach to social media content creation, confidence using Canva or similar design tools, and a comfortable, sensitive manner when engaging with people at community events.
The post holder will have the following essential criteria: experience creating content for social media (personal, voluntary or professional); experience using Canva or a similar design tool; excellent written English with the ability to adapt tone and style across platforms; comfortable engaging informally with people at community events; and good organisational skills to work independently to an agreed content plan
Benefits of working with BHA:
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25 days annual leave plus bank holidays pro rata
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Birthday leave
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Employee Assistant programme (includes income protection)
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Enhanced maternity and paternity pay
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Cycle to work scheme
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Enhanced occupational sick pay
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Flexible working
If you would like to discuss this role, please contact Aydin Djemal, CEO, to arrange an informal telephone discussion.
You can apply by completing the Application Form on our website and sending it to our recruitment inbox.. Your application MUST DETAIL how you meet the points asked for in the person specification.
CVs will not be accepted, and applicants must be eligible to work in the U.K.
The closing date for applicants is 31 August 2026
Interviews will be held on the week commencing 7 September 2026
Due to the nature of this post, a Disclosure & Barring Service search will be conducted on the successful applicant.
Reasonable adjustment:
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion.We welcome applications that represent the rich diversity of the communities we serve.As a disability confident employer, we actively seek to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Role
The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.
The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.
The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.
Key Responsibilities
1. Programme Design and Delivery
- Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
- Translate partner objectives into clear delivery plans, session structures and participant journeys.
- Develop and adapt session plans, materials and activities for assigned panels.
- Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
- Lead or support facilitation of Youth Insights sessions as required.
- Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
- Identify practical improvements to delivery and share learning with the Programme Manager.
2. Operational Partner Management
- Act as the primary day-to-day relationship manager for assigned partners.
- Lead operational planning meetings, delivery updates and routine partner communications.
- Manage partner expectations around timelines, outputs, session planning and reporting.
- Maintain strong working relationships with operational partner contacts.
- Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
- Support strategic partner conversations by providing delivery insight, evidence and learning.
- Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.
3. Insight Generation and Reporting
- Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
- Draft reports, summaries, presentations and recommendations for partners.
- Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
- Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
- Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
- Support the development of case studies, impact stories and evidence of partner value.
- Contribute learning from assigned panels into wider Youth Insights service development.
4. Delivery Quality and Facilitation
- Ensure all assigned programmes are delivered to a high standard.
- Brief, support and coordinate freelance facilitators for assigned sessions.
- Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
- Monitor delivery quality and participant experience.
- Provide feedback to facilitators and escalate quality concerns where needed.
- Ensure session materials, resources and activities are prepared and appropriate.
- Support consistency of delivery across panels, while adapting appropriately to different partner contexts.
5. Youth Engagement and Inclusion
- Ensure young people are meaningfully involved, listened to and supported throughout their participation.
- Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
- Monitor participant experience and respond to issues or barriers to participation.
- Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
- Ensure delivery is inclusive, accessible and responsive to young people’s needs.
- Support young people to build confidence, skills and understanding through their involvement.
6. Programme Coordination and Project Management
- Develop and maintain delivery plans for assigned Youth Insights panels.
- Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
- Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
- Ensure risks, actions and dependencies are tracked and communicated.
- Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
- Ensure programme information is accurate, up to date and accessible to the team.
7. Team Support and Development
- Support and mentor the Programme Coordinator in relation to assigned programmes.
- Delegate appropriate tasks clearly and support effective workload management.
- Share learning, tools and good practice across the Youth Insights team.
- Contribute to training, reflection sessions and process improvement.
- Support a positive, collaborative and values-led team culture.
- Help build team confidence in delivery, facilitation, insight generation and partner communication.
8. Safeguarding, Compliance and Risk
- Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
- Identify and escalate safeguarding concerns or risks in line with S4TP policies.
- Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
- Support accurate record keeping and documentation.
- Contribute to risk assessment and mitigation for sessions, panels and partner activity.
Key Relationships
Internal:
- Youth Insights Programme Manager
- Youth Insights Programme Coordinator
- CEO where required
- Wider S4TP team
- Freelance facilitators
External:
- Operational partner contacts
- Strategic partner contacts where appropriate
- Young people and alumni
- Schools, colleges and youth networks
- Delivery partners and stakeholders
Success Measures
Success in this role will include:
- Assigned panels are delivered effectively, safely and to a high standard.
- Partners receive timely, useful and high-quality reports and outputs.
- Young people have a positive, inclusive and meaningful experience.
- Operational partner relationships are well managed.
- Programme delivery runs smoothly, with clear plans, timelines and communication.
- Insight reports demonstrate analysis, themes and recommendations, not just summaries.
- Facilitators are well briefed, supported and consistent in delivery.
- Learning from delivery contributes to wider Youth Insights improvement.
A covering letter explaining your interest in the role and how you meet the criteria in the person specification (no more than 1 x A4 page).
An up-to-date relevant CV (no more than 2 x A4 pages).
Please indicate where you are based on your application.
A short selfie video saying why you want to work with Solutions for the Planet and what you think your superpowers are (max 2 minutes).
The client requests no contact from agencies or media sales.
Role Context
General practice teams inPrimary Care Networks across Englandnow haveaccesstodedicatedLink Workers to provide the following functions:
1. To support patients with long term conditions to access non-clinical support in their communities with a view to reducing loneliness and increasing wellbeing activities
2. To support the clinical staff within the PCN to understand what services are available in their communities and how to access them.
The successful Link Worker candidates will work withinCitizens Advice on Prescription Liverpool service to provide allocated GP teams and a variety of statutory and non-statutory partner agencies with access to a person-focused service thatwill be deliveredin health centres, community health settings andinpeoples’ homes.
The Link Worker serviceis an essential part of theestablishedCitizens Advice Liverpool service andincreasestreatment options for health practitioners, and its highly motivated teamwork closely with health professionals andcommunity organisations to support patients to make lifestyle changes. The successful candidates will meet patients in a variety of settings and support them to develop a pathway to improved health and well-being. To provide this support you will need to develop a sound knowledge of local health, social and voluntary services.
This scheme will enable GPs to refer patients to social activities and other types of support to improve health and wellbeing. The new staff team will engage the patient and ‘co-design a non-clinicalsocial prescription serviceto improve their health and well-being using services provided by the voluntary and community sector’
TheLink Worker is responsible for enabling and supporting a patient to assess their needs, co-producing solutions for them making use of appropriate local resources.
As well as a competitive salary CAL also provides access to
· 27 days annual leave plus bank holidays
· Hybrid Working Scheme
· Interest free travel loans
· Employee Assistance Programme
· Pension Scheme
· Cycle to Work Scheme
· Lifestyles Gym Membership (20% corporate discount)
· Enhanced maternity, paternity and adoption leave pay
Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)
Term: Fixed Term until 31st March 2028
Hours: 35 hours per week
About the Role
Responsibilities:
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Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.
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Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.
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Complying with systems for monitoring and reporting purposes.
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Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
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Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
Research and Campaigns
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Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,
Essential Criteria
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An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
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An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.
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Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.
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A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.
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The ability to understand the needs of others and to empower clients to take action for themselves.
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The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.
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The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
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The ability to work as part of a team and to respond positively to change.
Here are some examples of how we help our clients:
In Person Enquiry.
Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.
The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.
The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.
Telephone Enquiry.
Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.
The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.
The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.
As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.
Requirements
Person Specification:
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To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
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OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral and written communication skills.
5. Numerate to the level required by the tasks.
6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
How to Apply
For more information and to apply, please click on the redirect button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Job Title: National Health Engagement Manager
Location: Home-based with occasional travel
Hours: 35 hours per week
Contract type: 18-month fixed term contract
Salary: £45,842 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can build strong, trusted relationships with NHS partners, funded staff, regional teams and internal colleagues
- Someone who can bring focus, coordination and momentum across multiple regions, services and national priorities
- Someone who can use insight, evidence and service information to identify risks, opportunities and areas for improvement, and demonstrate the quality, impact and value of our services
- Someone who can influence change, support service development and work with autonomy, judgement and sensitivity in complex partnership environments
Key dates:
Applications by 12 August. 1st Stage Interviews on w/c 24 August online and 2nd Stage Interviews on w/c 31 August online or in person
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Manchester
Hours: Full-time, 35 hours per week
Contract: Temporary, 3 months
Pay: £14.34 per hour (+ holiday pay)
Start Date: ASAP
Prospectus is delighted to be supporting a national children's charity in their search for a temporary Project Worker to join their team.
This is an excellent opportunity for an experienced and passionate professional to utilise and refine their skills in a meaningful role, contributing to the best possible outcomes for young people in need of support.
Please note this role will be subject to an enhanced DBS check due to unsupervised contact with vulnerable children and young adults. You will also require a current, clean driving licence and access to your own vehicle.
Responsibilities:
- Conduct Missing from Care Return Interviews.
- Assess risk and identify support needs for children and young people.
- Manage a caseload of referred young people.
- Work collaboratively with social care, education, police, and other partner agencies.
- Promote safeguarding and ensure all procedures are followed.
- Maintain accurate case records and contribute to service reports.
- Empower children and young people to have a voice in decisions affecting them.
- Deliver work within a non-judgemental, anti-oppressive, and culturally inclusive framework.
Requirements:
- Recent, relevant experience in a similar role, with a background working directly with vulnerable young people.
- Expertise in safeguarding and relevant legislation, including an understanding of conducting assessments, managing risk, and planning interventions
- Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively.
- Strong communication and interpersonal skills, with the confidence to engage empathetically and professionally with a wide range of internal and external stakeholders.
- Proven ability to work under pressure while maintaining a high level of accuracy and attention to detail.
- A collaborative and proactive approach to managing a varied workload, with the capacity to work both independently and as part of a team.
CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Citizens Advice Wirral has secured funding to create an additional role within the leadership team for a Team Lead - Advice and Outreach. The successful candidate will line manage frontline staff and will also need to develop partnerships with local organisations in order to create referral pathways for clients who need advice and support. If you are someone who is able to motivate and challenge people, with great communication skills, please see the full job description for further details of this exciting role.
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
Working for Citizens Advice Wirral has a range of benefits including:
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A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)
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Agile working with both home and office-based days (role dependent)
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A contributory pension scheme
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Employee Assistance Programme
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Invigor8 Corporate Membership available
To find out more and start your application please click on the Apply button.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mass Participation Officer
We are seeking a passionate and motivated professional to drive participation, engagement and income through a portfolio of exciting fundraising and challenge events across the UK.
Salary: £33,200 per annum (plus London weighting where applicable)
Location: Home-based, UK-wide with travel – Remote working
Hours: 35 hours per week – Flexible with compressed hours or a 9 day fortnight
Contract: Fixed-term until 31 March 2027
Closing Date: Please apply as soon as possible
About the Role
This is an exciting opportunity to join a national charity and help deliver a portfolio of fundraising events that inspire supporters, build lasting relationships and generate vital income to support life-changing services.
Reporting to the Mass Participation Manager, you will be responsible for managing and delivering a range of challenge and third-party events, ensuring an outstanding experience for participants from recruitment through to post-event stewardship. Working within a collaborative fundraising team, you will play a key role in driving supporter acquisition, engagement, income and retention.
Key responsibilities include:
- Managing and delivering a portfolio of challenge and third-party fundraising events from planning through to evaluation.
- Recruiting and engaging participants through creative acquisition campaigns.
- Building supporter journeys that maximise engagement, fundraising income and long-term loyalty.
- Developing strong relationships with event organisers, suppliers and internal stakeholders.
- Monitoring performance against financial and non-financial targets and identifying opportunities for growth.
- Using data, insight and market trends to improve supporter experience and campaign effectiveness.
- Supporting budget management, forecasting, reporting and risk mitigation.
- Working collaboratively across teams to ensure successful delivery of fundraising activity.
About You
- We are looking for an organised, proactive and people-focused individual who enjoys building relationships, managing projects and delivering excellent customer experiences.
- You may already have experience within fundraising or the charity sector, but we are equally interested in hearing from candidates with transferable skills gained in other sectors.
You will be able to demonstrate:
- Experience of working towards and achieving targets and objectives.
- Strong project management and organisational skills.
- The ability to analyse information and use insight to improve performance.
- Excellent communication and relationship-building skills.
- Confidence managing multiple priorities and meeting deadlines.
- A proactive approach and the ability to work independently and as part of a team.
- Strong IT skills, including Microsoft Office and CRM or database systems.
- A commitment to equality, diversity and inclusion.
- The ability to travel extensively across the UK as required.
Whether your experience has been gained in events, marketing, account management, customer success, membership, hospitality, business development, sales, community engagement or another customer-focused environment, we'd love to hear how your skills could transfer into this role.
About the Organisation
This national charity is dedicated to supporting people and families affected by a life-changing health condition. Through vital services, research, campaigning and advocacy, the organisation helps thousands of people rebuild their lives every year.
Other roles you may have experience of could include:
Fundraising Officer, Events Fundraiser, Challenge Events Officer, Community Fundraiser, Regional Fundraiser, Supporter Engagement Officer, Individual Giving Officer, Events Coordinator, Fundraising Executive, Relationship Fundraiser, Charity Events Officer, Participation Events Officer, Campaigns Officer, Fundraising Coordinator, Account Manager, Customer Success Executive, Partnerships Officer, Events Manager, Marketing Executive, Membership Engagement Officer, Community Engagement Officer, Business Development Executive or Client Relationship Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
We are looking for a Safeguarding Lead to provide dedicated safeguarding leadership as our flagship Drive Project working with high-harm, high-risk perpetrators of domestic abuse, scales across England and Wales. Acting as a Safeguarding Lead, you'll hold oversight of safeguarding governance across our network, lead a shift from compliance towards collaborative, relational learning, and support delivery partners as a trusted peer and source of expertise. This is a pivotal, newly created role for someone energised by culture change, skilled at holding both accountability and compassion, and comfortable working in complexity.
Closing date: Tuesday 25th August, 9am. Please refer to the job description for further details.
To apply, please visit Respect UK website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a national Children’s Charity to find a Corporate Partnerships Manager to join their growing account management team on a Maternity cover contract for 12 Months
The organisation offers a flexible working environment, with a fully remote working pattern and salary up to c.£42,000 dependant on experience. This role will require occasional travel to partnership and team meetings.
The successful candidate will manage high value (5-6 figure) existing partnerships with leading global brands, as well as on boarding and new business partnerships to deliver on ambitious partnership objectives, maximising income and supporting awareness for the charity. You will collaborate across departments internally to build awareness and ensure effective delivery of the Partnership objectives and targets.
Key Responsibilities:
- Contribute to the aims and objectives of partnerships through preparing, managing and delivering activity plans and income budgets in support of the Partnership plan
- Responsible for the implementation of national, regional and local corporate partnership initiatives
- Develop and deliver innovative approaches to achieving fundraising targets and new opportunities for employee engagement
- Lead on designated partnerships, projects and events contributing to the Partnership plan
- Implement and maintain excellent communications procedures with colleagues and key stakeholders across all areas of the Charity to coordinate delivery and raise awareness of partnership objectives and targets
- Administer appropriate income/expenditure procedures, produce monthly reports and maintain accurate records of fundraising and other activity to enable evaluation and analysis
- Proactively support the Partnerships team and colleagues across the charity in the ongoing development of activities and initiatives.
- Assist and advise others in the successful production of fundraising, communications and promotional materials for corporate partners
We’re looking for:
- Experience of managing high-value corporate partnerships within the charity sector, including strategic & multi-year relationships at a 5-6 figure level.
- A proven track record in implementing and managing account plans and delivering financial targets.
- Fantastic communication & stakeholder management skills.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Do you understand how financial systems influence climate outcomes?
Are you excited by the prospect of using that knowledge to help accelerate the transition to more sustainable food and agricultural systems?
Prospectus are delighted to be supporting our client in the search for a Global Climate Manager (Financial Systems) to join its Protein Transition Team.
This role sits at the intersection of climate advocacy and financial systems change. Working across campaigns focused on agricultural methane, deforestation and nature, you engage with investors, financial institutions, regulators and corporate stakeholders to drive meaningful environmental progress.
You'll contribute to advocacy campaigns, develop partnerships, produce research and briefings, engage with shareholder and investor groups, and identify opportunities to influence policy and regulation.
Key Responsibilities:
- Deliver advocacy campaigns focused on climate, nature and financial accountability.
- Engage with investors, banks, asset managers and shareholder groups.
- Develop briefings, reports and campaign materials.
- Support research into corporate climate commitments and financial systems.
- Identify opportunities for regulatory and policy intervention.
- Support shareholder engagement and AGM activity.
- Build relationships with partners across finance, policy and civil society.
The successful candidate may come from sustainable finance, responsible investment, policy, public affairs, ESG, advocacy or financial regulation. We're looking for someone who can demonstrate:
- An understanding of financial institutions and financial systems.
- Experience influencing decision-makers through advocacy, engagement or campaigning.
- Strong stakeholder management and relationship-building skills.
- Knowledge of climate, nature or sustainability issues.
- Excellent written communication skills and the ability to translate complex issues into compelling messages.
- A collaborative and adaptable approach.
Experience in sustainable finance, stewardship, corporate accountability or environmental campaigning would be particularly valuable.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Catherine Bunting at Prospectus.
If you are interested in applying to this leadership position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 10th August (9am)
Provisional Interview Dates:
Ist stage interviews: 17th or 18th August TBC
2nd stage interviews 26th August TBC
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Contract: Temporary (3+ Months)
Locatiom: Hybrid (London office/remote working)
Pay rate: £24.04 - £25.11 per hourplus holiday pay
Hours: Monday-Friday 36 hours per week
Weare supporting a small, publicly funded organisation to recruit an experienced Finance Lead on a temporary basis for an initial 3-month period. This is an excellent opportunity to join a highly respected organisation with a national remit. With a workforce of around 22 employees and a small, collaborative corporate services team, the successful candidate will play a key role in ensuring the smooth running of the finance function. The organisation operates in a public-sector environment and works closely with external stakeholders, auditors and governance committees.
Key Responsibilities
To lead on the Finance and Corporate Management Information for the Commission, including financial reporting, external returns, banking, budgeting and budget management, financial projections, capital and internal audit.
- Lead day-to-day finance operations and financial stewardship.
- Support budgeting, forecasting and financial planning activities.
- Produce management information, financial reports and expenditure analysis.
- Complete bank reconciliations, month-end processes and financial controls
- Liaise with external auditors and support audit preparation.
- Support risk management, governance and committee reporting.
- Work closely with operational managers and senior stakeholders on budget monitoring and financial matters.
About You
- Qualified accountant (ACCA, CIMA, ACA or equivalent) or a strong qualified-by-experience finance professional.
- Experience managing budgets, forecasting and financial planning.
- Strong management reporting skills, including variance analysis and financial commentary.
- Experience of month-end processes, bank reconciliations, balance sheet reconciliations and financial controls.
- Experience supporting external audits and preparing financial information for auditors.
- Ability to work effectively with senior stakeholders, budget holders and non-finance managers.
- Strong understanding of financial governance, policies and procedures.
- Experience within a public sector, regulatory, charity or publicly funded organisation would be highly desirable
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.



