Jobs in Woking

Purpose of the role 

In 2027 we will host our prestigious Global Congress. Held every four years, Congress convenes eminent leaders invested in global consumer rights and empowerment. This includes the heads of the leading consumer advocacy organisations, ministers and senior government representatives, leaders in civil society, executives at top businesses, prominent academics, and visionaries from philanthropic and international institutions. 

Congress is critical to the mission of Consumers International. It is crucial for our governance, as the basis for our General Assembly, where our Membership elects the governing Council of Consumers International. Around this procedural milestone, we structure a participatory, diverse and unique programme that is designed to build and advance the future of consumer rights advocacy worldwide. Our last Congress brought together over 600 participants, including more than 100 at C-suite level, and was a platform for releasing new insight and announcing major partnerships. It featured over 30 interactive sessions taking place over three days in person and online, with extremely high satisfaction and feedback ratings from participants.

To drive forward our planning and delivery for our next Congress in 2027, we are looking for an exceptional Lead, Flagship Events. This person will be the organisational lynchpin for Congress, working directly with our Leadership Team at Consumers International to produce and execute a clear event plan according to ambitious milestones and key performance indicators. 

The Lead will project manage and mobilise the wider Consumers International team to deliver the 2027 Congress, building a relationship with the host government and playing an essential part in producing a dynamic event that excites and inspires attendees. The Lead will bring strong leadership, coordination and project management skills to the role. They will have best-in-class relationship building and negotiation skills, experience dealing with senior stakeholders, and will have delivered major impactful events in the past. 
 
This is a fantastic opportunity to produce a unique and significant event for the global consumers rights movement. For a taster of our past summits see our 2023 Congress (Kenya) and 2019 Summit (Portugal). 

Key Responsibilities 

Project Management  

• Develop and drive delivery of a comprehensive Congress project plan with clear milestones, dependencies and performance indicators 

• Lead execution of the project plan, ensuring and mobilising the team to exert discipline against deadlines, priorities and organisational goals 

• Manage the Congress budget, including oversight of host government allocations and financial reporting   

• Co-ordinate the wider Consumers International team around Congress delivery, ensuring clear ownership, accountability and decision-making across workstreams 

• Monitor and report on progress against key milestones, risks, participant targets and budget performance, escalating where needed

• Lead post-event evaluation and debrief, capturing insights and recommendations to strengthen future flagship events 

Relationship management and negotiation

• Manage a strong and trusted relationship with the host government, ensuring effective coordination and resolution of issues that arise 

• Lead negotiations and relationships with venues, suppliers and delivery partners to secure high-quality delivery within budget 

• Build and support leadership at Consumers International to establish trusted relationships with senior stakeholders participating in Congress, including across government, Members, sponsors, speakers and strategic partners 

Event logistics and delivery 

• Lead planning and oversight of major logistical components of Congress, including venue, accommodation, transport, catering, accessibility and interpretation to support a seamless participant experience 

• Lead onsite event management, troubleshooting and issue resolution during Congress delivery 

Event systems and governance 

• Oversee the implementation of systems and processes required for successful Congress delivery, including registration and reporting 

• Coordinate planning for the General Assembly and governance components of Congress, this includes supporting senior management at Consumers International to coordinate on voting processes, member participation and associated systems 

Participant experience and organisational leadership 

• Lead Congress planning discussions across the organisation, mobilising the team and ensuring strong communication, coordination and momentum across teams

• Help shape a dynamic, participatory, safe and inspiring Congress experience that reflects Consumers International’s ambition and global leadership 

• Work closely with Leadership Team to support delivery of a high-profile global event with significant reputational and strategic importance, including through the delivery of an impactful programme 

• Carry out additional responsibilities related to Congress delivery and organisational priorities as required

About the role

At SEA, all our work is grounded in evidence and shaped by the lived experiences of victim-survivors. As Research Officer, you will play a key role in delivering high-quality, survivor-centred research on economic abuse as part of a major new three-year project funded by the Economic and Social Research Council (ESRC).

Working closely with the Senior Research Officer, colleagues across SEA, academic partners and external stakeholders, you will support research exploring coerced debt as a form of economic abuse and the responses to it across systems and services. The role will involve qualitative and quantitative research activities, including data collection, analysis, stakeholder engagement, and producing accessible and impactful research outputs.

Your work will help strengthen understanding of economic abuse and inform policy, practice and systems change on coerced debt that improves responses for victim-survivors.

About you

You are a skilled researcher who is passionate about conducting high-quality research which can create real-world impact for victim-survivors of economic abuse.

You will have the ability to sensitively work with victim-survivors to learn about their lived experiences of economic abuse , including coerced debt, as well as the ability to conduct research with professional stakeholders.

Using your research skills, you will be able to analyse data, and will be able to demonstrate a good understanding of economic abuse in the context of intimate partner abuse, including of how perpetrators can misuse systems to enact abuse. You will be able to demonstrate an ability to deliver research projects in a timely manner and to communicate findings clearly to a range of stakeholders.

About SEA

Surviving Economic Abuse (SEA) is the only charity in the UK dedicated to raising awareness of economic abuse and transforming responses to it. All our work is informed by Experts by Experience – a group of women who speak about what they have gone through so that they can be a force for change. Economic abuse occurs when someone’s partner controls (through restriction, exploitation and/or sabotage) how they acquire, use and maintain economic resources such as accommodation, food, clothing and transportation.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays (pro rata)
• Home working (UK based)
• Flexible working
• 5% Employer Pension Contribution
• Reflective practice
• Employee Assistance Programme
• Enhanced sick pay, family leave and carer’s leave
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website.

Applications open from 21 May 2026 and close at 11.59pm on 17th June 2026. Interviews will take place week commencing 6th July 2026

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

“The best thing about working for the hospice is that you do not feel you are enhancing shareholder value, instead you are working towards enabling the hospice to provide more care to those that need it.” Admin Colleague

A successful Fundraising Events Coordinator will have:

• Experience in creating Risk Assessments
• Strong written and verbal communication skills with diverse audiences
• Excellent organisational skills and ability to work to strict deadlines
• Have knowledge of licensing regulations
• Strong understanding of GDPR principles and best practice
• Ability to use email campaign software and CMS platforms
• Ability to work independently while being an effective team player
• High attention to detail and a methodical approach
• Strong interpersonal skills with the ability to build and maintain stakeholder relationships
• Strong analytical and decision-making skills
• Experience negotiating and managing external suppliers

A successful candidate will have:

• GCSE (or equivalent) English and Mathematics
• Proven Project Management experience involving, working with multiple partners and stakeholders
• Experience in event management
• Experience of budgeting, financial planning and working to income/expenditure targets
• Experience of writing business proposals
• Experience presenting to Senior Leadership, Board or equivalent audiences
• Experience of fundraising / sponsorship
• Holds a full clean driving license
• Flexible approach to working, including availability for out of hours events

Previous experience in a similar role is advantageous but not limiting in this position.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The closing date is Friday 5th June 2026. However, we will be interviewing during the advertising period and reserve the right to make an appointment before the closing date, so early applications are encouraged.

Supporter Services Assistant

Up to £25k pro-rata £14,285.71 for 20 hours per week, plus 8% employer pension contribution
Part-time (20 hours per week, Wednesday - Friday)
Hybrid – 1 day per week in Godalming, Surrey
Permanent role

Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.

At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for a Supporter Services Assistant to join our friendly and committed Fundraising team.

This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.

You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.

Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.

Key responsibilities:

· Responding to supporter enquiries by phone, email and post

· Processing donations and setting up direct debits

· Maintaining and updating supporter records using our CRM systems

· Sending thank you letters and supporter communications

· Supporting data imports, exports and database hygiene

· Handling supporter complaints with care and professionalism

What we’re looking for:

· Experience in customer or supporter care

· Excellent written and verbal communication skills

· Confidence using databases and Microsoft Office

· Strong attention to detail and a high level of accuracy

· Empathy for supporters and a commitment to our cause

· A calm, friendly and solutions-focused approach

Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.

Why join us?

You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.

We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.

Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.

Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Ealing. No experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a Waking Night Position; Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Horn Lane is a Semi-Independent service for young people aged 16-21, we are a 24/7 service, we are Ofsted registered.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About Us: Richmond Borough Mind has been delivering mental health support to people and their carers in the local community for over 65 years, and we are seeking an experienced Senior Support Worker to join our Emotional Wellbeing Service.

The Role: The Emotional Wellbeing Service (EWS) provides support to those experiencing and recovering from mental ill health. The Senior Support Worker plays a key role in delivering high-quality, strengths-based emotional wellbeing and prevention services for adults across Richmond. The role supports individuals to build resilience, improve wellbeing, reduce crisis and achieve personal outcomes through strengths-based assessment, personalised support planning, risk management and trauma-informed practice.

Key Responsibilities:

· Provide structured 1:1 and group-based emotional wellbeing support in line with strengths-based and recovery-focused principles.

· Complete trauma-informed, strengths-based assessments and co-produce personalised support plans within specified timescales.

· Deliver flexible support in the community venues, homes, online and by phone to maximise accessibility.

· Use evidence-based tools (e.g. solution-focussed scaling, WEMWEBS) to support and measure progress.

· Support clients of the service to build coping strategies, independence, social connection and community participation.

· Provide support to individuals experiencing distress, escalation or early crisis, using de-escalation and trauma-informed approaches.

About You: The successful candidate will have experience of delivering 1:1 support in the community and within people’s homes as well as delivering group-based intervention. The successful person will also have experience of working with a range of mental health conditions across the spectrum of recovery and be able to support those with complex needs such as (but not limited to) substance use, complex trauma, housing and debt issues, relationship challenges, social isolation and financial issues.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Help shape the future of a national charity making a difference across the UK 

At Volunteering Matters, we believe stronger communities start with people. Every day, we bring people together through volunteering to reduce loneliness, improve wellbeing and create lasting social change in communities across the UK. 

As we deliver an ambitious new five-year strategy, we are looking for an exceptional Director of Financial Assurance with significant senior finance leadership experience to help shape our future sustainability, strengthen financial resilience and provide the strategic insight that enables confident, impactful decision-making. 

This is a rare opportunity to take on a senior leadership role with genuine influence across a national charity at a pivotal point in its journey. 

A strategic leadership role with real impact 

This new role is about providing the organisation with a clear, forward-looking financial picture, strengthening financial assurance, improving forecasting and helping ensure long-term sustainability in an increasingly complex funding environment. 

Working closely with the Chief Executive Officer, Board and Finance & Audit Committee, you will play a central role in helping the organisation navigate growth, investment, risk and opportunity. 

This role line manages the Finance Manager, ensuring strong operational finance while maintaining clear separation between operational delivery and independent oversight. 

Most importantly, you will be excited by the opportunity to help shape the future of a national charity that creates real impact in communities every day.   A

Why join Volunteering Matters? 

This is an opportunity to join an organisation with a clear social purpose, ambitious plans and a culture built around flexibility, inclusion and collaboration. 

We offer: 

• Flexible home-based working across the UK

• A senior leadership role with genuine strategic influence

• The chance to shape organisational sustainability and future growth

• A supportive and values-led culture

• Meaningful work that positively impacts communities across the UK

Our Values  

Everything we do is guided by our values: 

Empowering | Inclusive | Compassionate | Positive | Straightforward 

Disability Confident 

We are proud to be a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria for the role. 

 Diversity & Inclusion   

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.   

Benefits   

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: 

• Flexible Working by Default (re hours & place of work)  

• Unlimited Annual Leave  

• Employee Pension scheme  

• Life Assurance  

• Cycle to Work Scheme  

• Season Ticket Loan  

• Employee Assistance Programme  

• Enhanced sick and family leave.   

• Lifestyle Discount Scheme   

We are also open to discussing job share applications.   

 GDPR Statement   

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.       

Policy on AI-Generated Applications  

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.   

Interested? 

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.   

Right to Work in the UK 
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. 

The Big Chalk Partnership is made up of more than 150 organisations with a common vision of creating nature-rich chalk and limestone landscapes that benefit all of us.

The Protected Landscapes Partnership and Defra are supporting our Partnership to catalyse progress towards the UK’s nature commitments across these special landscapes through the multi-million pound Big Chalk Nature Recovery Fund. The Nature Recovery Fund Officer will administer and develop the systems and processes underpinning our grant-making.

The Big Chalk programme is hosted by the National Landscapes Association, which represents the UK’s National Landscapes (Areas of Outstanding Natural Beauty). The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports National Landscapes to be as effective as possible, championing their interests with governments and delivering national projects.

We welcome applicants from a broad range of backgrounds – the most important thing is that you are motivated to work collaboratively with Big Chalk’s partners to benefit nature to the greatest extent possible, helping ensure our grant-making is both effective and compliant.

With significant experience of administering and developing grant making systems, processes and ways of working in the environmental or social sectors, you’ll bring a collaborative mindset and be skilled at building positive relationships with new colleagues, our partners and funders.

You’ll have applied experience of working with partners across the grant-making lifecycle and using grant management software to enable related operations. You’ll possess strong organisational and data management skills and be able to develop and communicate insights.

If this sounds like the opportunity for you, then we’d love to hear from you. 

At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.

We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.

As Viva’s Marketing & Creative Executive, you will play a key role in our Fundraising & Engagement team as you develop and deliver high-impact content across a wide range of media. Whether online or in person, your work will inspire new and existing supporters, build new community and enable Viva’s mission to be more widely known.  

You’ll need to be creative, curious and adaptable to digital trends so that you can deliver authentic, impactful stories. You’ll be quick and eager to learn, and keen to start or develop your career in digital media and marketing. And while you enjoy working closely with a global team, you will also be self-motivated and proactive.

Through your role, you will play a vital part in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

· Social Media: leading and managing Viva’s social media channels by maintaining and developing current platforms while building a strong and growing community.

· Event and Campaign Marketing: planning and monitoring Viva’s marketing for campaigns and events, as well as representing Viva at events.

· Graphic Design and Creative Content: designing and creating engaging digital content.

· Supporter Communications: enabling Viva’s supporters to experience great communications.  

Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel in the UK

Hours: 37.5 hours a week, Monday to Friday. Part-time hours would be considered for the right candidate

Salary: £27,500 per annum (full-time salary)

How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the button below. You’ll need to submit a CV and cover letter including three specific pieces of content you have created.

Please note that you will need the right to live and work in the UK to apply for this role.

Key dates: the closing date will be midnight on Sunday 14th June 2026. Interviews will be held online on Thursday 25th June 2026.

Our client is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. With a committed, dedicated staff team and clear plans to scale reach, support and impact, this charity lives its values by being positive, collaborative and ambitious in all it does.

Business Development Manager

Hybrid - predominantly home-based with occasional travel

Permanent

22.5 - 30 hrs hours per week (negotiable, 3-4 days a week)

£39,000 - £45,000 (pro-rata for part-time hours)

Reporting to the Director of Income and Engagement, you will identify, assess and manage contract and funding opportunities. You'll lead the development of compelling, high-quality and cost-effective bids and proposals (including re-securing existing contracts), coordinating bid plans and bid teams to ensure a consistent approach. You will also support mobilisation of new contracts and services and build relationships with commissioners, funders and partners. Using insight, outcomes data and carers' feedback, you'll strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.

To be successful in this role, you will bring a strong track record of securing new contracts and re-securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector. You'll have proven experience of leading bid development activity and bid teams, producing high-quality, persuasive proposals to tight deadlines, alongside strong senior stakeholder engagement skills with commissioners, funders and partner organisations. You'll bring a good understanding of health and care systems (including Local Authority and Integrated Care System priorities and pressures), plus experience of service design and improvement, working collaboratively with multi-disciplinary teams and people with lived experience.

How to apply

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on Monday 8 June. . Interviews will be held on Monday 15 June and Friday 19 June. 

Transform Lives Through Community Fundraising
Lead community fundraising efforts that directly fund life-changing assistance dogs for disabled people. Make a tangible difference while building meaningful relationships in your community.

About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.

The Role
Position: Community Fundraiser
Hours: 37.5 hours per week (part-time or compressed hours can be considered)
Location: Homebased covering West Sussex, Hampshire, Surrey, East Sussex and Kent
Travel: To support with events and volunteers, this role requires regular travel. 

You'll raise awareness of Canine Partners in the South of England and maximise income from diverse community sources. A proactive approach is key to showcasing our work and charitable goals.

What You'll Be Doing

• Focus on both stewarding existing relationships and cultivating new ones, ensuring an exceptional donor experience throughout
• Act as the entry point for long term supporters and be responsible for the visible presence in the community
• Meet income targets across the year through individuals, clubs and associations, volunteers, events and challenge events
• Contribute to the wider national Community Fundraising direction

About You

• Proven experience of effectively managing relationships with volunteers, supporters, and/or external stakeholders/audiences
• Excellent communication, interpersonal and public speaking skills with the ability to engage and inspire a wide range of audiences
• Demonstrable experience in community fundraising and/or events management
• Ability to manage a varied workload and take initiative to prioritise
• Proven record of securing, growing or maintaining income, funding, contracts, partnerships or comparable resources 
• Fundraising experience could be beneficial but not essential
• Physical ability to lift bulky and heavy equipment, to stand for long periods and to travel as required for the role 
  
  

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives and transferable skills and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.

Closing date: 14th June 2026

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

REF-228 631

Tech Angels is a service that aims to reduce digital exclusion across Surrey. These days so much connection happens digitally; those without the knowledge or equipment to connect to the internet are at a very high risk of loneliness and isolation, which have a significant negative impact on physical and mental health.

To combat this, we provide devices on long term loan to people who are disabled or living with a health condition, family carers, of older age, or to those with another vulnerability. We also offer a ‘match’ with one of our team of volunteer Tech Angels, to help with digital literacy and confidence.  We also supply those who do not have WiFi access with a data sim card so that they can be connected. 

 

The purpose of the role is to take ownership of the full delivery of the service, coordinating referrals from initial enquiry through to completion. This includes managing volunteers, supporting service users, and ensuring all elements of the service run effectively so that people facing digital exclusion receive the support they need to get and stay connected.

Currently we have funding for East Surrey, Surrey Downs and Elmbridge therefore most of the travel required will be to these areas.

Main Responsibilities

Service Delivery & Coordination

• Manage referrals from enquiry through to completion
• Ensure service users are assessed, supported and followed up
• Coordinate device loans, SIM provision and support pathways
• Monitor progress and resolve day-to-day issues

 

Volunteer Management

• Recruit, onboard and induct new volunteers
• Conduct initial calls, interviews, references and DBS processes
• Match volunteers with service users
• Monitor visits, activity and reporting
• Provide ongoing support and communication to volunteers

 

 

Service User Support

• Act as main contact for service users and carers
• Support those matched, waiting or needing additional help
• Ensure consistent engagement and positive outcomes

 

Data & Administration

• Maintain accurate records across systems (e.g. Volunteero or database)
• Track activity, outcomes and service data
• Manage inbox and enquiries
• Ensure compliance with data protection and internal processes

 

Engagement & Promotion

• Build relationships with local organisations and referrers
• Attend outreach and community events
• Promote the service and increase referrals

 

Reporting & Communication

• Contribute to weekly updates and monthly reports
• Write case studies

 

Team Contribution

• Work collaboratively with colleagues to deliver the service
• Support volunteer engagement activities and training
• Contribute to team meetings and service improvements

Person specification

It is essential that you have:

· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences 

· Advanced organisation and coordination skills

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases

· A high degree of self-motivation and able to work on own initiative

· Confident phone call manner

· Live within Surrey and be prepared to travel across the county when required

· The ability to either work from home (with regular work in the community) or be based in our office in Burpham, Surrey

It is desirable that you have:

· Experience and knowledge of working with people who are Disabled, have a long-term health conditions and/or carers

· Experience and/or knowledge of working or volunteering in digital inclusion or technology training

· Confident and persuasive presentation skills

· Experience in group facilitation or training

· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)

· An understanding of GDPR and adult safeguarding principles

This role requires the successful applicant to have an Enhanced Disclosure and Baring Service check (and we will organise and pay for this for you if you are successful). 

As part of a remote working and flexible team we will support you to find the ways of working that suit you best. 

What we offer you:

· Induction training and support

· On-going training and development and the opportunity to complete accredited training

· 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service 

· Access to our Employee Assistance Programme

· Equipment (laptop and mobile phone)  

· Pre-agreed expenses

· Prospects of career development

· Company Pension Plan

· A great team and an interesting role!

May 2026

 

If you would like to apply for this role please complete and return an application form by 5pm Friday 5th June 2026.

Head of Support Services - National Charity

Salary: £50,000 per annum.  35 hrs per week.
Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.
Permanent.

About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us.  We provide free, confidential support, help and advice by phone, email, text and live chat.   We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.

The impact you will have
As the Head of Support Services you will lead Missing People’s 121 trauma support and peer support services, ensuring these are high quality, safe, accessible and inclusive, and responsive to needs. You will lead a team of staff and volunteers, ensuring they are well trained and supported. You will promote best practice around involving people with lived experience in the design and delivery of services and a strong approach to evidencing outcomes.

Our Support Services offer emotional, practical and peer support to people with missing loved ones, as well as to young people affected by criminal exploitation and their parents or carers. We provide confidential, tailored help for anyone experiencing the trauma of missing or exploitation, offering expert guidance and opportunities to connect with others who understand what they are going through.

About You
You will need to have:

• Significant experience of leading services providing high quality, trauma-informed emotional and practical support;
• Strong team management experience with proven ability to develop staff and volunteers;
• Demonstrable experience of safeguarding children and adults at risk of harm;
• Experience of setting aims and outcome objectives / key performance indicators for services and reporting against them to key stakeholders; 
• Proven ability to reach vulnerable and underserved groups to develop services which meet their needs;
• Comfortable and skilled at supporting people experiencing trauma and ambiguous loss;
• Advocacy skills and the ability to develop others in how to advocate with other agencies in support of service users;
• An understanding of the emotional impact on families of having a missing loved one;
• Knowledge of the particular risks faced by missing and exploited children and young people;
• Right to work in the UK.

What you will get in return
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK.  We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.

Find out more and apply
If you want to be a lifeline when someone goes missing, click apply to read the full job description.  You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.

To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.  We look forward to receiving your application.

Closing date: 3rd June 2026.  We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
Interviews: 11th June 2026

REF-228 677

At United for Global Mental Health, we are working towards a world where mental health support is accessible to everyone, everywhere – free from stigma and without restriction.

We are a small but highly influential organisation of around 20 passionate, diverse and expert individuals, and have a culture of creating the space and opportunities for them to lead their areas of expertise. Our strength lies in collaboration, internally and externally, and in our ability to turn insight into action. Kindness is our unofficial ethos.

The CEO is responsible for the overall leadership, management and performance of UnitedGMH. Reporting to the boards of UnitedGMH and the American Friends of United for Global Mental Health (AFUGMH), the CEO will set strategic direction, oversee delivery, and act as the organisation’s primary ambassador.

Key responsibilities include:

Strategic Leadership

• Lead in conjunction with the organisation’s senior staff the refinement and delivery of our global organisational strategy 2027-2030.
• Guide the organisation through periods of change, including strategy refresh and transformation.
• Draw on sector insight to ensure UnitedGMH remains at the forefront of global mental health advocacy.

Governance & Board Relationship

• Work closely with the boards of UnitedGMH and AFUGMH to ensure effective governance and decision-making.
• Oversee the preparation and sign-off of board papers; present regularly to the boards. 
• Identify, recommend and support the recruitment of new members of both boards. 
• Advise the boards on significant strategic decisions, including potential partnerships and organisational change.

Organisational Leadership

• Lead, support and inspire a high-performing and global team of approximately 20 staff.
• Where needed, oversee and support the delivery of multiple projects and programmes aligned with strategic priorities, in conjunction with the project leads.
• Foster a collaborative, kind, inclusive and values-driven culture that walks the talk on mental health.

External Engagement & Influence

• Represent the organisation with external partners, funders, policymakers and the wider sector. 
• Build and manage relationships with key donors.
• Strengthen and expand strategic partnerships globally.
• Champion the organisation’s mission and influence key stakeholders in different regions across the world.
• Act as the organisation’s global spokesperson and support staff in building their profile as spokespeople for the organisation.

Finance & Organisational Planning

• Identify and agree organisational objectives, develop strategic and operational plans, and lead their implementation with a high level of autonomy, while reporting to the boards. 
• Oversee organisational planning, budgeting, prioritisation and resource allocation to ensure delivery against strategic goals. 
• Ensure the organisation has sufficient and sustainable funding to deliver against agreed budgets and strategic priorities. 
• Maintain strong financial oversight and accountability, ensuring the organisation operates within budget and delivers across all agreed objectives. 
• Monitor organisational performance against agreed deliverables, evaluating outcomes and adjusting plans where necessary to mitigate risk or adverse consequences. 
• Ensure robust financial management, operational planning, and effective use of organisational resources across multiple programmes and projects. 
• Bring together and oversee complex, cross-organisational initiatives, ensuring projects are delivered effectively and on time. 
• Delegate effectively through senior leadership and management structures, maintaining a medium- and long-term strategic focus. 

Fundraising & External Income Generation

• Lead and support organisational fundraising strategy to secure sustainable and diversified income streams. 
• Build and maintain strong relationships with funders, donors, strategic partners and philanthropic stakeholders. 
• Successfully secure and oversee fundraising contributions to meet a target set annually with the boards. 
• Work with the boards and senior leadership team to identify new funding opportunities and strengthen long-term financial sustainability. 
• Ensure fundraising activities align with the organisation’s mission, values and strategic priorities. 
• Represent the organisation externally to enhance visibility, influence and support for UnitedGMH’s work globally. 

Risk, Compliance & Accountability

• Ensure strong organisational governance, compliance and risk management. 
• Proactively identify and escalate policy breaches or serious incidents. 
• Oversee finance, HR and operations functions in accordance with UK employment policies, and UK and US charity regulations.
• Act as the primary point of accountability to the boards and relevant regulatory bodies (including the Charity Commission and US authorities). 
• Take responsibility for organisational risks, decisions and outcomes.

Our Dream CEO

As a team, we came together to discuss what qualities we are hoping for in a new CEO and leader. We’d love applications from candidates who see themselves in the team’s descriptions below.

Our dream CEO…

• shows kindness towards all partners regardless of seniority, institution or country.

• continues to uphold and protect the organisational transparency the team values.

• is a heart- and mind-led fundraiser – treating donors like people and not merely a source of income.

• provides space for team members to lead in their areas, but also supports / acts as a sounding board when needed.

• knows how to strategically place mental health in uncommon spaces.

• is happy to be approached by, and communicate with, team members from all seniority levels across the team.

• is someone who understands what it is to manage a remote organisation, and is interested in making UnitedGMH the best workplace it can be.

• is someone who can think a few steps ahead, identify trends, and interpret these for what this means for the organisation.

• has a solid understanding of, and proven experience in, managing the ´backbone´ functions of an organisation (budgeting, risk management, governance etc).

• has an understanding of UN systems, global health and international development.

• appreciates and champions the value that lived experience and people from the global majority bring to the mental health advocacy space.

Please download and review the Job Pack for full details of the role. 

Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.

For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.

How to apply:

To apply, please submit your cover letter, outlining how you meet the responsibilities and candidate profile, and a CV, via the Charity Job site. Please note, we can only accept applications via Charity Job.

Interviews:

Interviews will take place remotely. There will be 2 interview rounds, and candidates shortlisted for the second interview will be invited to meet members of our wider team.