Literacy jobs in greater london
Headway is seeking a passionate and driven Individual Giving Fundraiser to join our Fundraising Team. This is a fantastic opportunity to play a key role in supporting people affected by brain injury by helping us grow and nurture our individual donor base.
About the Role
You will lead on managing and developing our portfolio of individual donors, including Friends of Headway members, regular givers and cash appeal donors, and in-memory supporters. Working closely with the Director of Fundraising and the Marketing Manager, you’ll deliver engaging campaigns, strengthen donor relationships, and help us meet vital income targets.
Key Responsibilities
- Deliver donor appeals and campaigns across multiple channels.
- Implement stewardship programmes to increase long-term donor support.
- Manage donor journeys and CRM data, to maximise income and engagement.
- Expand in-memory giving and support legacy fundraising
- Collaborate across teams to raise Headway’s profile and fundraising impact.
What We’re Looking For
- Experience in individual giving fundraising and donor stewardship.
- Strong data and CRM skills (e.g. Salesforce).
- Excellent communication and project management abilities.
- A collaborative, proactive approach and commitment to Headway’s mission.
The client requests no contact from agencies or media sales.
For over 100 years, we have been the co-operative and trade union supported uniformed youth organisation, pledging to educate for social change and span the world with friends.
We are seeking someone to join our small but dedicated team, supporting the growth of our residential centres and leading our finance function. This role will work closely with our dynamic senior managers, focusing on financial planning, forecasting, and sustainable growth.
A background in charity or small business finance is essential, and experience in the holiday sector, youth hostels or residential centres would be highly desirable. This is an opportunity to help a children’s charity continue to change lives through co-operative education and international friendship.
Why join us?
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Be part of a historic moment as we mark 100 years of co-operative youth-led social action.
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Be within an organisation with a passionate, values-driven community.
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Work in a role that makes a difference to young people’s lives and futures.
Other benefits include: working from home allowance, flexible working, Employee Assistance scheme, all equipment provided, training budget available, Union recognition agreement, dedicated staff representatives, Up to 5% pension contribution, 28 days annual leave + Bank Holiday entitlement (pro rata), staffing policies which go beyond the statutory minimum.
Closing date: 9am Monday 3rd November 2025
Woodcraft Folk is committed to increasing and widening participation in all of its activities and proactively seeks to attract a diverse workforce. We actively encourage applications from people of all backgrounds, particularly those underrepresented in leadership roles in the charity sector. Woodcraft Folk contributes to the annual Race Report and is a Disability Confident employer.
Who are Challenge Partners
Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here.
We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here.
As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.
Job Purpose
The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.
Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.
This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators.
We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.
Key Responsibilities
Programme and Network Delivery:
- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.
- Support the organisation and delivery of programme-specific and national events.
- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.
- Provide year-round support to local Hub Managers to ensure schools receive necessary support.
- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities.
Partner Relationship Management:
- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.
- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.
- Troubleshoot and respond to school or trust queries through internal customer care systems.
- Utilise and update our CRM system (Salesforce).
Communications:
- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.
- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.
Recruitment and Retention:
- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.
- Provide updates on schools in your hub to inform retention campaigns.
- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.
Other Tasks:
- Perform other tasks as appropriate for the role.
Person Specification
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Excellent organisational skills, with the ability to manage your time effectively.
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Ability to balance competing priorities whilst working across multiple areas of work.
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Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
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Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.
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High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage
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Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
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A willingness to learn and give and receive feedback.
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A passion for education, and a desire to make a difference.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
The client requests no contact from agencies or media sales.
Ivy Rock Partners are working with Parkinson's UK on their recruitment for a Finance Business Partner as part of a planned restructure to facilitate the charity's continued growth and expansion.
Parkinson's UK are pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter. They’re now looking for ambitious, driven, and purpose-led people to join their team of ‘relentless doers’.
About the role
As Finance Business Partner, you’ll work closely with budget holders, helping them understand and strategically manage their budgets. Your insight will help shape smarter decision-making and deliver lasting impact across the charity. Working in collaboration with wider team of finance business partners, you will help to create, shape and deliver high-quality financial analysis and insight to a range of stakeholders across the business.
What you’ll do:
- Provide high-level financial analysis, insight, and recommendations to senior leaders and department heads.
- Oversee strategic and financial performance through analysing variances, trends, modelling, and scenario planning
- Providing recommendations and challenges to ensure departments adhere to budgets and financial targets.
- Support the preparation and management of annual budgets, forecasts and annual accounts, ensuring that financial plans reflect the charity’s priorities and strategies.
- Deliver the FP&A training offer on budget management and financial literacy across the organisation.
- Identify opportunities for business process improvement efficiencies and more effective decision-making e.g. reporting enhancements
About You:
- CCAB qualified or equivalent
- Ability to act as finance business partner to a range of budget-holders
- Experience of advising on budgeting and forecasting processes
How to Apply
Ivy Rock Partners are exclusively partnering with Parkinson’s UK on this vacancy. Please apply using the apply function or get in touch with Holly Arrowsmith or Madeleine Kind at Ivy Rock Partners for further details.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to be partnering with a leading charity to recruit a Social Communications Officer (Temporary) to support their busy communications team during a period of heightened activity.
This is an exciting opportunity for a passionate communicator with strong social media literacy and a keen understanding of how to build engagement, raise awareness, and inspire action on important global issues.
Key Responsibilities:
- Support the delivery of engaging organic social media content across multiple platforms.
- Create and curate graphics, photos, text, and short-form video posts tailored to platform and audience.
- Respond to briefs from teams such as advocacy, events, and fundraising.
- Ensure content aligns with organisational messaging and brand guidelines.
- Prioritise and manage multiple tasks across different media, meeting deadlines in a fast-paced environment.
- Monitor engagement and provide feedback on content performance where required.
- Collaborate closely with the Social Communications Manager and permanent Social Communications Officer to plan and execute campaigns.
Person Specification:
- Proven experience managing or contributing to professional social media channels.
- Strong understanding of organic social media strategies and platform-specific best practice.
- Ability to translate complex or sensitive topics into accessible, compelling content.
- Proficiency with social media content creation tools (graphics, video editing, scheduling).
- Excellent organisational skills with the ability to manage competing priorities.
- Strong attention to detail and ability to maintain brand voice across channels.
- Collaborative and adaptable, with the ability to work effectively in a fast-paced, mission-driven environment.
What’s on Offer:
- An initial 11-week contract within a fantastic organisation.
- A hybrid working pattern with 1-2 days per-week onsite in London.
- A fantastic rate of £138.34 per day + £17.22 daily holiday for the successful candidate.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Support Youth Worker to work across two projects:
Working 50% of your time with Gypsy, Roma and Irish Traveller young people (Travellers project) 11-19 years old, including;
● A weekly girls’ workshop
● Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.
● Off-site holiday activities
Please note, work may extend to ages 8–21, subject to funding.
Working 50% of your time with the Staying Connected project young people, 11-19 years old, including;
● Targeted one-to-one mentoring and support via face-to-face, online or via phone
● Group support delivery
● Personal action plans
● Off-site holiday activities
Job responsibilities
● Support with the planning and delivery of an innovative, cohesive and progressive programme of delivery for Travellers and Staying Connected (focusing on personal and social development skills), and budgeting to ensure smooth and effective delivery of the programme.
● Recruit, engage and support young people aged to participate in the programmes.
● Building and strengthening partnerships with local organisations, services, and stakeholders (such as schools, youth services, community groups, health providers, or charities)
● Adhere to the programme risk assessments as/when required and carry out regular health and safety checks.
● Develop promotional content and material for the projects and events (e.g. via social media, website, offline marketing etc.).
● Support young people into positive outcomes including Education, Employment and/or Training.
● Deliver one-to-one or group support sessions (via text message, email, telephone, virtually and face-to-face) to provide advice, information, guidance, mentoring and signposting to internal and external services (e.g. mental health and wellbeing services, YAA events).
● Create individual action plans with young people to capture their key aims and objectives at different stages of engagement.
● Support the organisation and delivery of trips and positive activities in line with provision delivery plans and/or requirements.
● Provide day-to-day operational and administrative management support of the programmes.
● Support the management of project budget sheets, recording expenditure and forecasting financial information for reporting purposes.
● Maintain an asset register for any equipment/assets associated with the programmes and ensure their safekeeping.
● Support the management of referrals to and from the programmes, including partner agencies such as Social Services, the Police, the Youth Offending Team (YOT), Alternative Provision and Schools.
● Record young people’s data, (Views) including membership information, case notes, session notes, registers, and case studies.
● Prepare reports for funding applications,collate monitoring statistics to evidence impact and engagement for reports and funding bids.
● Capture and evaluate young people’s journeys and progress through feedback, consultation, and creative methods to evidence impact and support future funding.
● Ensure youth voice shapes programme design and delivery, reflecting the needs and priorities of the community.
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time which is broadly consistent with those in this document. This job description does not form part of the contract of employment.
Person specification
Knowledge and experience
● Certification and professionalism - Youth Work Qualified
● Experience in the charity sector, the voluntary sector, or community sector would be desirable.
● Experience working with children, young people and vulnerable adults
● Competent in the use of MS Word, Excel, and databases for recording and reporting.
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Good communication skills, including literacy and writing skills.
● Good interpersonal skills and some experience of engaging with a diverse group of young people, including the Gypsy, Roma and Irish Traveller community (preferred).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.
This post will provide high-quality support to the overall operations of the organisation and the team, to ensure the smooth running of the main sites and enable YAA to meet and deliver on its core objectives and obligations.
The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.
General Requirements
- To support the delivery of Youth Action Alliance
- To ensure a friendly, professional and informative service to all visitors and stakeholders
- To maintain a diary and manage all incoming calls and all correspondence
- To maintain a good working relationship across all YAA teams, external stakeholders and suppliers, ensuring queries are dealt with promptly
- To attend and support meetings including minuting (including evening, weekend and events as/when required)
- To collate and maintain all documentation relating to the business
- To act as a point of contact for all Board of Trustees, staff, participants and stakeholders
- To manage office maintenance, including ordering equipment, stationery and products needed for the day-to-day running of YAA
- To be the appointed Fire Marshall and First Aid Officer on site
- To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and Safety Policy.
- To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy, including the filing system and database of the shared drive and in-house hard copies
- To coordinate inductions for new starters, ensure DBS checks and training records are kept up to date.
- To maintain risk assessment and action logs for the organisation
- To ensure the main office is kept clean, tidy and presentable
- To manage memberships, contracts/SLAs, facilitators and referrals of YAA
- To support the CEO and team manager directly with administrative duties
- To add participants, staff and registers of all projects to in-house software and produce reports as/when required
- To process organisational income and expenditure and maintain financial records, including preparing accounts against budgets for the Board of Trustees
- To collate reports and data that support evidence building to demonstrate the wider organisational impact
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with those in this document. This job description does not form part of the contract of employment
Person Specification
Essential
- Relevant qualification (college-level or equivalent)
- Strong organisational and administrative skills
- Experience developing and maintaining administrative systems
- Confident working independently and as part of a team
- Database management experience, or willingness to learn
- Excellent IT skills, including Microsoft Office (particularly Excel)
- Strong literacy and numeracy, with clear written and verbal communication
- Excellent time management and ability to meet deadlines
- High attention to detail and accuracy
- Positive, solutions-focused approach with a can-do attitude
- Ability to manage complex workloads calmly and efficiently
- Good interpersonal skills, with experience engaging diverse groups (including young people)
- Flexible, proactive, and supportive within a small team
- Passionate about supporting children and young people, with a commitment to diversity and inclusion
Desirable
- Training in accounting or finance software
- Recognised accounting qualification (or working towards)
- Experience in a youth organisation
- Knowledge of the charity sector
The client requests no contact from agencies or media sales.
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
We have an exciting opportunity to join our fantastic Kentish Town team as an Assistant Manager.
Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Fundraising and Impact Lead
Salary: £31,625 - £34,106 pro-rata (depending on experience and FTE)
Contract: 12 month fixed term contract, with a possibility of a further 6 month extension depending on organisational need
Start Date: Early December 2025 (Specific date to be agreed)
Location: This is a blended-working role with two days per week at our office in Finsbury Park (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday.
About the Role
The Fundraising and Impact Lead will play a key role in growing our fundraising efforts and ensuring robust impact reporting. As we move into the next phase of our 5 Year Strategy, this is an exciting time to work across two strategic priority areas and contribute to our partnership’s success.
As an organisation we are focused on developing our fundraising programme, and you will take an active part in identifying and researching potential donors, developing solicitation plans, and supporting the preparation of bids, reports, and core fundraising materials.
As the organisation transitions to a new Salesforce environment, this role will support the continued maintenance of our existing system and its users. This role will be instrumental in ensuring operational continuity by managing data effectively and supporting the users of the system, including generating insightful reports, and maintaining system performance during the interim period with the support of an external partner.
This role is suitable for somebody who combines analytical problem solving skills with excellent relationship management, and approaches both with meticulous attention to detail. We are looking for someone who is proactive in refining systems and dashboards, and can work confidently with internal and external stakeholders. The ideal candidate will demonstrate a strong willingness to take ownership of their learning and development, actively seeking out opportunities to grow their skills and stay ahead of emerging trends.
Key Responsibilities
Reporting to the Innovation and Fundraising Manager, the Fundraising and Impact Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
Securing funding support
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Take an active role in pipeline research and identifying donors to pursue.
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Develop prospect solicitation plans, working with senior team members to implement them.
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Support the development of written bids and reports.
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Develop core assets to support our fundraising efforts.
Donor management
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Maintain accurate donor records, ensure prompt acknowledgement of donations and all reporting requirements are met.
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Ensure that funders are receiving all necessary comms, including updates, new CP reports, and invitations to events, collaborating with the Marketing and Communications Lead.
Fundraising tracking and impact reporting
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Support the development of fundraising systems to track income and key relationships, maintaining and developing dashboards and reports, and supporting the team to make best use of data.
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Work across the team to gather impact data as required for bids and reporting, devising systems to streamline this.
Data management
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Complete regular imports to keep our data up to date.
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Ensure data integrity through data cleansing, deduplication, and validation tasks.
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Monitor system usage and user activities to ensure compliance with data policies.
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Support with data analysis requests to demonstrate our impact as an organisation, utilising Excel / Google Sheets.
CRM maintenance
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Coordinate with external developers to resolve any issues reported by users, and ensure the smooth running of our integrated systems (e.g. FormAssembly, Zapier).
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Support end-user training and onboarding to promote best practices.
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Create and maintain reports and dashboards, assisting the team where necessary.
Person Specification
Specific skills and attitudes we are looking for in an applicant are as follows.
Essential:
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As one of our cadre of leads, you will be a role model for our values at all times and a cultural lead within the team.
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Strong project management and organisational skills (a ‘completer-finisher’).
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Collaborative, methodical problem solving approach to challenges as they arise.
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Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.
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Outstanding attention to detail, and pride in your work.
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Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
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Experience of inputting, manipulating and interpreting quantitative and qualitative data.
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Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
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High computer literacy - confidence and competence in using GSuite, Microsoft programmes and databases.
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Self-starter willing to learn and seek out new knowledge/skills within the data and systems and fundraising spheres to continue to improve.
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A passion for education, and a desire to make a difference.
Desirable:
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Some experience with Salesforce, including knowledge of basic terminology, and experience with integrated platforms, such as FormAssembly and Zapier
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Understanding of data quality and cleanliness principles.
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Some knowledge of report and dashboard building in Salesforce / Excel / Google Sheets.
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Able to use formulas in Excel / Google Sheets for data manipulation and analysis.
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An ability to effectively translate technical aspects to stakeholders of varying experience level.
How to apply
Please click the link above to submit your application on Hireful by 10am on Thursday 30th October 2025. You will be asked to upload your CV and answer four competency and scenario-based application questions.
Interviews will take place 3rd, 5th and 6th November 2025 - (details will be confirmed near time).
The client requests no contact from agencies or media sales.
Finance Administrator
We are seeking a motivated and detail-oriented Finance Administrator to support financial operations and play a key role in delivering accurate and timely services.
Position: Finance Administrator
Salary: £20,255 pro rata (£28,357 FTE)
Hours: Part time, 25 hours per week, flexible across 4 or 5 days (Tuesdays in the office required)
Location: Hammersmith, West London, hybrid with 2 days in the office
Contract: Permanent
Closing Date: Midday, Monday 20 October 2025
Interview Date: Thursday 30 October 2025, Hammersmith
Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate.
About the Role
Reporting to the Finance Manager, you will ensure the smooth running of financial transactions including rent accounting and purchase ledger systems.
Key responsibilities include:
- Processing rent charges and receipts accurately on the housing management system
- Managing supplier invoices and weekly payment runs
- Reconciling supplier statements and resolving discrepancies
- Assisting with finance journals and balance sheet reconciliations
- Producing budget reports to support budget holders
- Responding promptly and professionally to resident and supplier queries
This role offers an opportunity to develop your finance career, with scope for further learning and professional growth.
About You
You will bring a proactive and organised approach to the role with:
- Experience of managing varied workloads and priorities
- Strong numeracy, literacy and IT skills, including MS Office
- Excellent communication skills, both written and verbal
- The ability to work collaboratively with colleagues and external partners
- A solutions-focused attitude with commitment to excellent customer service
This role would suit someone looking to build or progress their career in finance, with opportunities for training and development.
About the Organisation
This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London.
Other roles you may have experience of could include: Finance Assistant, Accounts Administrator, Accounts Assistant, Rent Accounts Administrator, Ledger Clerk, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To achieve this, we are seeking to appoint a Lead Worker for the Irish Traveller cohort to develop and deliver an innovative and progressive project in a safe, industrious, and supportive environment, working primarily with this community.
The project provides the following for Irish Traveller young people 11-19 years old including;
- A weekly girls’ workshop
- Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.
- Off-site holiday activities
Please note, work may extend to ages 8–21, subject to funding.
Key Responsibilities
Programme Leadership & Delivery
- Plan and deliver an innovative, progressive programme of activities, developed in collaboration with young people and colleagues.
- Create safe, supportive spaces that foster personal and social development.
- Deliver 1 to1 and group support sessions through a variety of methods (in-person, phone, digital), providing advice, guidance, mentoring, and signposting to other services.
- Organise trips, workshops, and positive activities in line with the project delivery plan.
Project & Partnership Management
- Lead the day-to-day operational and administrative management of the project.
- Develop and manage partnerships with schools, local agencies, and trusted community stakeholders.
- Represent YAA at borough, London-wide, and partnership meetings to champion Traveller young people’s voices.
- Manage project budgets, expenditure records, and ensure assets and equipment are safeguarded.
- Supervise project staff, support workers, and facilitators, ensuring high-quality delivery and compliance with YAA standards.
Monitoring, Evaluation & Reporting
- Record attendance, case notes, and data consistently and accurately in the online database.
- Capture and share the impact of young people’s journeys through case studies, feedback, quotes, photos, and video.
- Produce monthly, quarterly, and annual performance reports for senior management and the Board of Trustees.
- Contribute to fundraising efforts by demonstrating impact and supporting applications to secure sustainable funding.
This job description cannot cover every task that may arise within the post at various times, and the post-holder will be expected to carry out other duties from time to time, which is broadly consistent with those in this document. This job description does not form part of the contract of employment.
Person Specification
Essential Skills & Experience
- A minimum Level 3 Youth Work qualification (or equivalent).
- Strong experience working with young people, ideally including the Traveller community.
- Skilled at building positive, trusting relationships with young people, families, and partners.
- Excellent organisational skills, able to manage multiple priorities and deadlines effectively.
- Confident communicator with strong literacy, report-writing, and presentation skills.
- Competent in MS Office (Word, Excel) and database systems for recording and reporting.
- A strong commitment to equity, inclusion, and safeguarding.
Desirable
- Experience within the charity, voluntary, or community sector.
- Understanding of the specific challenges facing Irish Traveller young people.
- Track record of partnership working and external stakeholder engagement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and onsite shop that stocks a full range of embroidery kits and merchandise.
We are recruiting for an experienced Finance Assistant, qualified to a minimum AAT Level 2 with experience in the charity sector, who will have responsibility for the RSN’s accounting records. The Finance Assistant will perform day to day processing tasks for the sales and purchase ledgers, balance sheet reconciliations. Experience of Sage accounting package essential.
Primary purpose
To perform day-to-day processing tasks for the sales and purchase ledgers, and certain balance sheet reconciliations
Job responsibilities
- Receive, log and record all purchase invoices and post onto Sage.
- Maintain customer and supplier records in the sales and purchase. ledgers, including verifying details of new suppliers and changes of supplier bank details for existing suppliers.
- Set up fortnightly payment runs and generate and send remittances to suppliers.
- Create occasional sales invoices for various departments.
- Post all entries into banks and reconcile banks.
- Prepare monthly PayPal audit trail for website transactions. Code these and import to Sage.
- Create monthly PayPal import spreadsheet from data provided by the IT department. Adjust and correct as necessary and import to Sage.
- Create monthly Square import spreadsheet from data provided by the IT department. Adjust and correct as necessary and import to Sage.
- Code and post all Bookeo transactions into Sage.
- Check and post all credit card transactions onto Sage and ensure all relevant approvals done.
- Maintain the prepayments and accruals schedules and prepare nominal journals for prepayments and accruals as part of the monthly management accounts process.
- Prepare certain balance sheet reconciliations monthly for review by the Finance Manager
- Review and analysis of Sage VAT posting reports for incorporation into the quarterly VAT return
- Use of the GoCardless system to collect direct debit payments
- Provide holiday and absence cover for the Finance Officer for RSN Enterprises Ltd
- Participation in project work as required
- Any other activities as required such as assistance with year end audit.
Qualifications and experience required
- Minimum AAT level 2 qualification
- Experience of working in the charity sector and the relevant accounting and tax regulations applying to charities, including VAT.
- Intermediate knowledge of Microsoft Excel
- Systems experience – ideally Sage 50 but also experience of other systems interfacing with the main accounting system.
Personal Skills
- High level of numeracy and literacy
- Good analytical skills
- Ability to work on own initiative
- Good communication skills
- High level of attention to detail
- Efficient and fast paced worker
This is a full-time role for 35 hours per week, to be worked Monday to Friday based at Hampton Court Palace, with at least three days per week in the office. This is non-negotiable.Salary is £30,000-£32,000 depending on experience.
All applicants must have the right to work in the UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to play a pivotal role in ending impunity for corruption and defending democracy?
Spotlight on Corruption has an exciting opportunity for a passionate and creative individual with a flair for networking and a track record of bringing in funds for charitable causes to lead our fundraising programme.
Now more than ever, powerful anti-corruption voices are needed in a fragmented world where democracy is under threat globally. Join our small, tenacious, driven and highly collaborative team, and be part of the anti-corruption movement creating a more hopeful future.
Deadline for applications is 23.30 on 18th October 2025.
About Spotlight
Spotlight on Corruption is a bold, brave voice that pushes forward the anti-corruption agenda in a pragmatic and credible way. We are agile and opportunistic, seizing political opportunities to push for reforms, while continually building the evidence base through our court monitoring, enforcement tracking and research. We punch above our weight in holding the government to account for taking action against corruption, cronyism, and dirty money in the UK.
Spotlight’s team consists of an Executive Director, Deputy Director, Head of Finance & Operations, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. The Senior Philanthropy and Partnership Fundraising Manager is a new role, bringing the staff team to eight. We are committed to maintaining our exceptional team working environment, flexible working arrangements, and ensuring that staff are recognised, respected and have opportunity to develop in their roles.
In the six years since it was established, Spotlight has had significant trust fundraising success and established strong relationships with institutional funders who understand our work and its impact. Under a new three year strategy we are seeking to sustainably grow and diversify our funding base - across trusts and foundations and by establishing a major donor fundraising programme to enable us to increase our impact.
We are looking for someone experienced, ambitious and creative to be our first Senior Philanthropy and Partnership Manager, to drive our fundraising strategy, create new opportunities and relationships, lead the cultivation and stewardship of new trust funders, and develop a new major donor fundraising programme.
In this role you will have strategic accountability for fundraising and overseeing progress towards fundraising targets, working with the team and the Board to generate ideas and deliver proposals for raising funds, and for highlighting our impact to potential donors. You will be a hands-on fundraiser, who builds relationships with donors, keeps on top of developments in the funding landscape, develops compelling and creative pitches and proposals for funders, and as a result delivers sustainable income generation to ensure Spotlight achieves our organisational goals.
Key responsibilities
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Lead on executing Spotlight’s fundraising strategy and donor management
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Identify, maintain and develop a robust pipeline of prospects and funders across high-net-worth individuals, trusts and foundations and other appropriate giving vehicles
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Nurture long-term relationships with existing and prospective trusts and foundations, high net-worth individuals and Donor-Advised Funds
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Work with the team to develop exciting ideas to pitch to funders and to highlight our impact, as well as identifying funding gaps and opportunities
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Prepare and submit high-quality, tailored grant applications to secure trust funding for specific projects and core activities
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Work effectively and collaboratively with the wider team, Executive Director and Board to deliver the fundraising strategy and embed fundraising confidence and process across the team
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Work with the team to develop Spotlight’s impact story and generate ideas about promoting Spotlight’s work, in line with our values
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Track our fundraising efforts and maintain an effective overview of relationships through our Beacon CRM system
Person specification - essential criteria
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A creative and proactive mindset, with the ability to take initiative and generate new opportunities
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Proven ability to communicate effectively and persuasively, with strong oral, writing, presentation, relationship building and networking skills
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Proven track record in developing and nurturing productive and long-term relationships with potential funders
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Proven track record of meeting targets from a high-value fundraising programme (trusts and major donors)
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Proven track record in researching and identifying new trust and major donor prospects, and developing effective cultivation, solicitation and stewardship plans
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Experience of developing exciting pitches and high-quality funding proposals with narrative and financial reports
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Collaborative and solutions-focused, with the ability to lead internal engagement in fundraising and grant management
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Highly organised, with the ability to prioritise and meet deadlines and excellent attention to detail
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IT proficiency, with the ability to maintain accurate and timely records using our Beacon CRM system
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An understanding of due diligence in relation to donors and donations
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A passion for fighting corruption
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Eligibility to live and work in the UK
Person specification - desirable criteria
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Ability to think strategically about fundraising and how it interacts with the overall organisation strategy
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Experience of raising funds a field that is relevant or related to fighting corruption
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Good financial literacy and understanding of project budgets and restricted / unrestricted funding
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Experience of organising major donor cultivation events
Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity. We encourage candidates from different backgrounds and experiences to apply, especially those from underrepresented groups. If you don't meet 100% of the qualifications but are excited about the role, we'd love to hear from you.
Working arrangements:
Two year contract with a view to making this a permanent role. Four days (28 hours) per week - with flexibility depending on the right candidate. 24 days of annual leave (pro rated from 30 for full-time roles) plus pro rated public holidays. Remote working from home required, with regular meetings - sometimes at short notice - in London. Flexible working available.
Responsible to: Head of Finance & Operations
Start date: As soon as possible
Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV.
Short-listing will take place w/c 20th October.
We anticipate that interviews for short-listed candidates will take place via Zoom during w/c 27th October or w/c 3rd November (first round). There will be in-person interviews in London following that (for those who progress to the second round).
Spotlight on Corruption shines a light on the UK’s role in corruption at home and abroad.
The client requests no contact from agencies or media sales.
UK People Support Team Lead
Contract: Permanent, Full-time, 35 hours per week
Salary:£57,415 - £60,436 per annum with excellent benefits
Location: London, UK.
UK hybrid working – at least 40 % of working time is spent face-to-face (London office, external meetings or travel).
The 40% equates to 2 days per week for a full-time employee, one of those days must be a Thursday when the entire UK People Team are office based.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The UK People Team play a critical role in helping WaterAid realise its goals. We lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission. A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high-performing environment.
About the role
A key leadership position in the UK, responsible for leading a dynamic and talented team who delivers the highest standards of operational support to WaterAiders in country. The role will need to plan, prioritise, and deliver to a high standard what we promise in order to deliver our ambitious mission.
Responsible for the effective and efficient delivery of UK payroll, pension, and the annual reward process. You will support and coach your team for the development, review and application of UK policies and procedures and be a key stakeholder to our people system Administrator.
You will be working in a matrix environment across the UK People Team and the wider People and Organisational Development function.
In this role, you will:
Team Leadership
- Manage, coach and build the capabilities of the People Support Team, their performance and development in line with our values and people promise.
- Expertise and ownership of UK People Team policies, processes and procedures, ensuring that they meet legislative requirements, are fit for purpose and in line with best practice and organisational priorities under the umbrella of our employee value proposition.
- Lead the delivery of the programme of work so that service standards at met, solutions are pragmatic and driven by our values, minimising risk.
Payroll, Pension and Reward
- Accountable for the delivery of the UK monthly payroll and pension processes, providing oversight and support to the work of the in-house Payroll Officer and being a back-up to their role, to ensure payroll is run accurately each month.
- Implement the annual pay award operationally ensuring accuracy, compliance, and timeliness of payment to all UK based staff.
- Implementation of a new payroll system for the UK.
Systems and Reporting
- Primary super user in the UK of HR Information System, PeoplePlace, ensuring effective and efficient use of the system. Responsible that the country's employee data is correct and in compliance with data protection.
- Drive the importance of data and people analytics and create a culture of data-based decision-making and insight across the team.
- Ownership of maintaining the monthly UK headcount establishment data with key stakeholders in Finance.
- Annual analysis and statutory reporting of the Pay Gap in the UK.
Compliance and Contract Management
- Act as the UK Team specialist on areas of HR compliance, working with 3rd parties and specialist advisors, to ensure that our policies, processes and practices are compliant and meet legal requirements.
- Responsible for data protection in the People Team, provide senior expertise and build capability across the wider people function.
Other
- Ownership of salary calculations in the event of employee termination and/or redundancy.
- Monthly payroll and pension sign off.
- Budget management and invoice approval.
Requirements
To be successful, you will need:
Functional skills
- Proven experience in leading, managing and developing a high-performing people operations team in a matrix, fast-paced organisation.
- Proven experience in managing and running in-house payroll for at least 250 staff or more.
- Excellent understanding of HR policy development; and proven experience in developing and embedding HR policies, processes and procedures that are fit for purpose.
- A qualified and robust HR Practitioner who has sound and up-to-date knowledge of employment law, tax and legislative requirements affecting a wide spectrum of HR policies and practice, i.e. payroll, pension, reward and benefits, together with their application in the context of the employee experience.
- Working knowledge and experience of HR and Payroll systems, to maximise the functionality and create efficiencies.
- Demonstrate project management capability.
- Proven experience in contract management and managing a wide range of third-party service providers.
Personal qualities
- A self-starter who is focused on delivery and execution: proactive in bringing solutions and recommendations to resolve problems and continuously improve HR practices.
- Able to navigate uncertainty and ambiguity: comfortable working at pace. Resilient and able to work under pressure.
Desirable capabilities
- Degree-level education or equivalent.
- Associate (or higher) membership of the Chartered Institute of Personnel and Development (CIPD) or equivalent work experience.
- An interest in and/or knowledge of development issues and the work of INGOs.
Closing date: Applications close 12:00 PM UK time on 28 October 2025. Availability for the First interview (online) is required for 10 November 2025, and the second interviews will take place in person at Canary Wharf on 19 November 2025.
How to apply: Click Apply to upload your CV and a short one-pager Cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays) - Please refer to the note below for clarification
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of X days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
The Care Quality Improvement Lead will further model and develop our Relationship Centred Care (RCC) practice based within the context of individually tailored care in a homely environment, and seeks to provide the highest quality of evidenced based care with the involvement of all Multidisciplinary Team (MDT) members working to support the goals, wishes and independence of each resident.
This role is vital in providing leadership to support the registered managers in both homes, the household Managers/Leads and other Nursing departments, supporting the vision of Nightingale Hammerson (NGH) to become a centre of excellence and a Care Home Education Centre (CHEC).
To ensure that all Fundamental standards from CQC and other Local Authority bodies are implemented and evidenced in practice.
To support the Director of Care and registered managers in overall strategic, operational, clinical and management responsibilities within the 5 year operational plan for NGH.
To be a source of specialist nursing, palliative and dementia care advice to colleagues and staff across all services. To create a culture of innovation, creativity and learning in delivering therapies services across the organisation.
To lead in evidence based practice in rehabilitation, goal attainment, dementia and end of life care whilst providing/facilitating education, coaching and training to staff in NGH.
To liaise, integrate and co-ordinate internal care services with other professionals in relation to admissions, discharges between services and developing care plans to support residents with their wellbeing.
To support and facilitate research projects in partnership with selected universities and care organisations.
To support the implementation NGH’s organisation’s 5 year strategic goals. This will include the Care Home Education Centre, workforce management & development and succession planning.
To promote NGH values whilst contributing to the vision and mission of the organisation.
To fully participate in the implementation and development of the Quality Assurance Framework for the organisation.
Key competences and responsibilities:
1. Principle Responsibilities
To undertake all the required duties, responsibilities and accountabilities in Regulation 6 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and ensure that the Essential Standards of Quality and Safety 2010 and Care Act 2014 are embedded, adhered to and enhanced wherever achievable in every aspect of the delivery of NGH care services.
To work in direct partnership with the Director of Care Services and registered managers to ensure both homes are covered by senior clinical leads at all times. This may mean covering the Director of Care or registered managers when absent.
To take overall leadership and responsibility, for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families on the households.
Lead and manage the team of Household Managers.
Lead and support the knowledge and skills development related to caring for those with signs of emerging and diagnosed with dementia.
Ensure that the NGH Care Quality Improvement Board (CQIB) framework is embedded and understood at appropriate levels and all care practises are delivered within this framework
Champion a robust care/clinical supervision programmes and participate as appropriate as both a supervisor and supervisee.
Ensure, in liaison with the HR team and Education & Development Lead, Household Managers, Senior Lead nurses, that a fit for purpose education & development programme is in place, managed and delivered for all care team members.
Ensure that there are appropriately skilled and supported designated NGH care leads for the following:
Ø Safe medicines management
Ø Safeguarding
Ø Infection Control
Ø Deprivation of Liberty
Ø Nutrition, Hydration & Tissue Viability
Ø Falls Prevention
Ø Gold Standards Framework for Palliative Care
Ø Research and development
To act at all times as an ambassador for Nightingale Hammerson and its services.
2. Leadership and Management
a. Effectively lead, and be accountable for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families.
b. Be accountable through your team for the selection, induction and continuous performance assessment of all care team members, supporting and developing NGH performance procedures. Ensure the NMC Code of Conduct is upheld by all.
c. Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns.
d. Take responsibility for the annual proposal of the staffing establishment and skill mix, and the operational escalation and de-escalation staffing policy. Ensure the staffing Key Performance Indicators (KPIs) are met and reported accurately and on time.
e. Ensure that appropriate mechanisms exist for active and effective communication within and across NGH and monitored for effectiveness.
f. Lead by example, proactive liaison with all associated external agencies and stakeholders in relation to the services offered by NGH. Attend external forums as appropriate. Develop and support external forum and professional clinical meeting participation by your senior nursing team.
g. Ensure that the Jewish culture is understood, respected and is observed by all, particularly regarding the Sabbath and other Festivals, food rules and care at the time of a resident’s death.
h. To be responsible for the compilation, review and management of trends analysis of accidents, incidents and complaints.
i. To take the lead role in developing and applying the NGH Quality Assurance Framework, ensuring that the audit cycle is fulfilled and the whole team are encouraged, trained and supported to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practise is implemented.
j. Ensure through your senior team that the systematic KPI requirements are measured, reported, analysed and actioned appropriately;
k. To be accountable through your team for the maintenance of a safe and homely environment for all residents, staff and visitors, ensuring all NGH Health and safety policies and procedures are adhered to and compliance monitored.
l. To take responsibility for delegated care service budget within NGH ensuring month by month accountability, supporting quarterly forecast and supporting annual budget planning.
m. To take a lead role in the on-going development of the care service development: lead the scoping of new initiatives and practise development, drafting business plans as required, implementing pilot projects/monitor/audit and introduce into mainstream service delivery as agreed with Senior Leadership Team, CQIB and the Board of Trustees. Participate in the strategic planning of NGH care service.
n. To deputise for the Director of Care Services or registered managers during any planned or unplanned absence.
o.To ensure via your team that specialist nursing assessment, advice and support is always accessible to colleagues and staff across all services 24 hours a day with regards to residents care and nursing needs.
3. Clinical Accountabilities
a. To ensure that your immediate senior nursing care team (household managers) maintain an appropriate balance between administrative and managerial responsibilities and clinical practise. Ensuring that opportunities are taken by the senior care team to observe, assess and mentor all elements of care practise within the team including care at night.
b. To be accountable for the timely and clinically satisfactory management of all primary assessments for all new residents, and on-going reviews for all residents.
c. To ensure that your senior team are maintaining their responsibility for the supervision and assessment of all resident’s day to day care needs, and the quality of all care plans, ensuring they are up to date, person centred, accurate and implemented appropriately.
d.To be accountable for the safe admission, transfer and discharge planning for residents for planned, emergency and short stay situations; ensuring that the development implementation and monitoring all documentation and procedures to support this is managed by your senior care team.
e. To be accountable for the standards of record keeping and the management of health records in accordance with NGH policy, NMC guidelines, Relationship Centred Care (RCC) principles, and CQC requirements. Ensure the education of all care staff in relation to care record keeping is maintained.
f. To be accountable for the safe custody and administration of all nursing medications in accordance with NGH policy and procedure, RCC principles, NMC code of conduct and CQC regulations.
g. Ensure that the training and practise of all RNs and trained carers in the safe administration and custody of all medications is maintained and monitored regularly and within the care governance framework.
h. To be accountable for ensuring that all care practises adhere without exception to the NGH Safeguarding Adults policy, procedures and guidelines, in line with that of the Local Adult Safeguarding Board.
i. To be responsible for the overview of the contracts provided to nursing by the contracted medical teams. Ensure a positive and proactive operational relationship is maintained with the contracted GPs and ANPs by your senior care teams and the RN’s
j. To work directly with the Head of Activities/Therapies to ensure that effective relationships are maintained with the Therapy, Activities, Volunteers and Care Teams in order to maximise the life opportunities of all residents, and developing of all care staff in the delivery of the activities programme.
k. Be accountable for the development of the multidisciplinary team in promoting effective communication for the continuous delivery of high quality person centred care.
l. To foster through your senior team and leading by example, supportive, open and honest communication with all residents and relatives enabling them to be involved in decision making wherever possible, and adapting communication methods as required. Mentor your team to be competent at first line communication with residents and relatives.
m. Be responsible for ensuring all requirements and regulations, training and support relating to the assessment of mental capacity of residents is adhered to.
4. Education, Learning & Research
a.To ensure the role of Senior Lead Nurses, Education & Development is supported. To ensure that planned and regular reviews with the HR Department are maintained in order to identify areas for practise development and the adherence to mandatory training is monitored and maintained.
b. Ensure through your senior nursing team is compliant with all mandatory education is achieved and appropriate resource planning is fostered to achieve this. Act as education facilitator as appropriate.
c. Ensure that the development of a mentorship programme at NGH is implemented to facilitate student placements. This includes liaison with the universities or third parties, planning placement dates, contracts and evaluation.
d. Lead by example and ensure the practise of giving and receiving clinical supervision, specifically for Assistant Practitioners and RN’s, and regular supervision with all care staff according to NGH policy is achieved.
e. To take responsibility for your own personal and professional development to maintain your registration with NMC and the CQC and to ensure the care service at NGH remains current, of a high quality and adheres to the principles of RCC.
f. To proactively develop a professional and supportive network within and outside NGH, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia and palliative care.
5. Professional
a. To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.
b. To always act in accordance with the NMC Code of Professional Conduct with particular reference to ensuring the limitations of competence, conduct and personal accountability are fostered throughout the care service.
c. To be accountable for ensuring the adherence to NGH policies, procedures and guidelines produced by NGH in relation to care practise and more general issues.
d. To ensure that the Director of Care Services for NGH is kept fully informed of any areas of concern in care practise and service across NGH.
e. To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all residents, their families and the business and employees of NGH is safeguarded.
f. To ensure and lead by example the non-discriminatory practises and behaviour of all and to all residents, their families, employees and visitors to NGH. Discrimination relates to ages, religion, race, sexual orientation and disability.
6. Strategic
a. To take the lead in practice and strategic development projects to ensure our services are delivered to the very best standards. Applying this to the mental health and disability service as well as ensuring good care practice which delivers to current best practice.
b. To lead discussion and negotiations with CQC and other health and social care stakeholder organisations to ensure NGH continues to be both innovative and delivering best practice in all its services.
c.To contribute to the development of departmental and organisational strategy and to the development, review and improvement of policies and procedures to ensure organisational needs are met.
d. To strive to be innovative in developing ways to deliver organisational strategy and objectives. This includes the implementation of the Care Home Education Centre.
e.To work closely with other organisations to maximise health and wellbeing outcomes for service users.
7. General
a. Good IT knowledge and skills in order to be able to lead on the use of the electronic medical records, email and other IT equipment.
b. Act in a professional manner and in accordance with the NMC and Nightingale Hammerson policies.
c. Such other duties, within the competence of the post-holder, which m
Sponsorship
Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.
ay be required from time to time.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.