Marketing and communications manager jobs

Digital Communications Officer

Maternity Cover (Jan 2026 - Jan 2027)

Hybrid / London

Starting from £36,272 + benefits

We’re looking for a Digital Communications Officer to support the Digital Communications Manager in promoting, strengthening, and protecting the reputation of the Academy by delivering and evaluating digital campaigns across key communications channels that engage and influence new and existing audiences.

You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy, including social media channels (LinkedIn, X, Instagram, Bluesky and YouTube), email and our website. You will work closely and collaboratively with colleagues across the Academy and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work.

What you will be doing

• Preparing engaging written and visual content for social media, email campaigns and the Academy website in collaboration with the Digital Communications Manager, Creative Content Manager and the wider communications team.
• Working on projects and tasks across social, email, website and content creation as required.
• Implementing evidence-based digital comms plans, focusing on optimisation, consistency, accessibility, engagement and impact.
• Working with colleagues to identify and action digital opportunities and projects, connecting with diverse audiences and stakeholders, while being aware of new technologies, such as AI, with consideration to ethics and reputational risk.
• Embedding user experience, accessibility, and audience needs throughout your work.
• Effectively recording and monitoring digital data and metrics, adopting a data-driven approach to projects.
• Using our email marketing and CRM platforms, Dotdigital and Salesforce, to manage and deliver email campaigns.
• Supporting the capture and editing of short-form video content and post as part of multi-platform campaigns.
• Developing and maintaining effective working links with appropriate representatives at peer organisations, including other National Academies, Government departments, universities and research funders.

What you bring to the role

• An interest in science and health communications.
• Knowledge of digital communications platforms, such as content management systems (CMS), customer relationship management (CRM) systems, and email marketing platforms.
• An interest in current social media and digital trends, including the production and use of short-form video content.
• Skills in digital monitoring, evaluation and reporting, including knowledge of reporting tools for social media, email marketing and websites, ideally including Google Analytics.
• Excellent written and verbal communication skills with an eye for visual content design, plus the ability to turn written copy into engaging and accessible digital content for use across social media, websites and email.
• Being a team player who enjoys working collaboratively and supporting colleagues.
• Possessing strong organisational skills with the ability to manage multiple tasks and meet deadlines.
• Anticipating reputational risks and taking ownership to ensure robust results, alongside being able to work flexibly and to deadlines on reactive communications projects.

Benefits

• Salary progression framework
• Hybrid and agile working
• 29 days annual leave, including Christmas closure dates, plus bank holidays (pro rata)
• Regular organisation-wide Wellbeing Days
• Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
• Life assurance
• Vitality Private Medical Insurance, on completion of probation
• SimplyHealth Cash Plans, on completion of probation
• Season ticket travel loan (interest-free), on completion of probation
• Cycle to work scheme, available on completion of probation
• Family-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
• Subscription to Headspace and Class Pass
• Staff training to support your development, including EDI training

For more information and to apply, please visit our careers page.

Closing date: 8 December 2025.

Interview date: 17/18 December 2025 (held online).

Please note we are unable to offer visa sponsorship.

Digital Marketing Officer

£40,489 

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.

We’re looking for a Digital Marketing Officer to join our friendly and purpose-driven marketing and events team. If you’re a creative and proactive marketer with strong content creation skills, a flair for planning and delivering effective campaigns, and have hands-on experience of email marketing, this could be the perfect next step for you.

This is a varied and rewarding role where no two days look the same. One day you might be crafting digital content that brings our membership offer to life; the next, you’ll be supporting a targeted, insight-driven campaign to grow participation in the Canine Health Scheme.

In this role, you’ll support the tactical planning and delivery of multi-channel marketing campaigns designed to meet engagement, participation, and growth targets. You’ll bring ideas to life through high-quality content - capturing and editing photos and videos, creating eye-catching graphics, and shaping stories that champion BVA’s mission and impact. You’ll also take ownership of planning, writing, and building regular email campaigns, using segmentation, A/B testing, and automation to drive results.

We’re looking for someone who is organised, curious, and full of creative energy - someone who can juggle multiple projects while keeping a close eye on detail, deadlines, and performance. You’ll be confident using a range of digital tools and platforms, including social media, content management systems, design software, and analytics tools like GA4.

In return, we offer a supportive, collaborative environment where you can develop your skills, try new things, and contribute to meaningful work that supports the veterinary profession. If you're excited by the idea of creating content that inspires, campaigns that deliver impact, and digital experiences that truly resonate, we’d love to hear from you.

Benefits

· Annual leave allowance of 25 days (excluding public holidays), increasing by one day per year up to a maximum of 30 days.

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

How to apply

Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification via 'CharityJob Apply' We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.

Closing date

5pm on Wednesday 3 December 2025.

Interview dates

First interviews will be held remotely on Tuesday 9 and Wednesday 10 December

Second interviews will be held in person on Wednesday 17 December

No agencies please.

Hours: Full time (37.5 hours per week)

Line Manager: Head of Marketing & Communications

Team: Marketing & Communications

Location: Ware, Hertfordshire (hybrid working will be considered)

Salary: £26,523 per annum

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview and Main Responsibilities

One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.

• Enhancing the digital systems of the college for the purposes of marketing
• Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results

· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.

• Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
• Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
• Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
• Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
• Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
• Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
• Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
• Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
• Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
• Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
• Fully participate in All Nations community activities when possible

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.
 

§  Life Assurance of three times salary  
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days on site.
 

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status:       Permanent

Salary:       Band 6, £38,164 - £46,104, per annum, dependent on experience, plus 5% Outer London Fringe Allowance

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home. 

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

The Creative Content and Stories Manager works with senior colleagues including Directors and the CEO across the organisation to manage the development and delivery of engaging content to raise awareness about the work of Combat Stress and the impact of our treatment on the lives of veterans for external and internal audiences.

This post holder will write and shape content for all formats, contributing ideas on innovative ways of presenting the charity’s key messages across all communications channels. The Creative Content and Stories Manager will ensure a clear tone of voice and house style is used across all content channels.
The Creative Content and Stories Manager works closely with other members of the Communications Team to ensure an integrated approach and consistent messaging to communications activity including online and offline, internally and externally.

The post holder deputises for the Senior Head of Communications when required, attending meeting on their behalf and acting as the departments representative as required.

This role is subject to a DBS check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays. 

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

AtaLoss is recruiting a skilled, motivated and creative Marketing and Communications Executive to help raise national awareness of bereavement and increase engagement with our services across the UK. This full-time role offers the chance to apply your marketing expertise to meaningful, purpose-driven work that supports people who are grieving.

You will lead a variety of marketing and communication activities, including planning and delivering digital and print campaigns, managing social media and website content, producing creative digital assets, supporting PR, media work and Ambassadors, and reporting on performance analytics. You will also assist with events, webinars and exhibitions, working closely with the Director of Communications and Development and collaborating with the Marketing and Income Generation Executive. This is a rewarding role for someone who is highly organised, digitally confident and passionate about impactful, compassionate communication.

Purpose
This is an exciting new role supporting the planning and delivery of the marketing and communications activity within a leading mental health charity.
We are looking for someone with a love of producing engaging digital and visual content, who will be excited to manage the Trust’s social media presence and social media channels. The postholder will maintain a strong, consistent brand identity across all materials and ensure content supports fundraising, awareness, and charitable activities.
As the Content and Creative Marketing Manager, your role provides significant
contribution to the organisation’s overall communications strategy and has operational leadership for marketing and campaign management, with particular responsibility for the development and delivery of creative, high-quality design and content that brings the Trust’s mission and impact to life across all channels.

Key responsibilities and duties:
Creative Content and Design

• Lead on the creation and delivery of digital and visual content across all platforms, ensuring consistency with brand and tone of voice.
• Produce high quality visual and multimedia content, including graphics, photography, podcasts, and video, for use across web, email, and social media.
• Design marketing and campaign assets (including printed materials such as posters and leaflets), using tools including Adobe Creative Suite, Canva, CapCut, Indesign, Photoshop and Illustrator ensuring materials are accessible and on-brand.
• Develop templates and style guides to support consistent, efficient content production across the organisation.
• Commission and manage external creative partners (e.g. designers, videographers, photographers) when required.

Social Media Management

• Oversee the Trust’s social media strategy and day-to-day content planning, ensuring platforms are vibrant, engaging, and aligned with key messages.
• Develop and implement creative campaigns to grow reach and engagement across all social media channels.
• Monitor performance and use analytics to inform content development and scheduling.
• Stay up to date with social media trends, tools, and formats, identifying opportunities to innovate and test new approaches.
   

Team Collaboration and Coordination

• Work collaboratively with colleagues to plan, develop, and deliver engaging content for digital channels, newsletters, and campaigns.
• Work closely with the Marketing and Communications Manager to ensure creative content integrates effectively with campaign planning and digital strategy.
• Collaborate with colleagues across the charity to source stories, visuals, and opportunities for content creation.
• Maintain an organised content calendar and library of creative assets.
• Line manage and/or mentor junior colleagues (as applicable) to support them to deliver excellence across all communication and marketing activities.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.

Monitoring and Evaluation

• Track and report on engagement metrics across digital channels, drawing insights to inform future content.
• Contribute to team reporting on communications performance and impact.
• Maintain awareness of audience preferences and trends to shape future content direction.

General responsibilities and duties

• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental reports as required.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers and funders.

To apply
If you would like an informal discussion about the role with our Head of Communications, this can be arranged via email to recruitment(at)charliewaller(dot)org
The deadline for applications is 12 noon on Sunday 30th November 2025.
Please submit via your chosen job website, or send your CV, a portfolio of creative work, and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a portfolio and a supporting statement.
You will hear back from us by Wednesday 3rd December, if not before and should you be shortlisted, an interview will take place w/c 8th December and will involve a competency interview along with a short design based task relevant to the role.
We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. 

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue. 

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Senior Retention Marketing Executive and Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key Accountabilities:

Strategy and Planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams. 

Budget Management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign Management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, Analysis and Data Management 

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities 

Leadership and Management 

• Line manage and develop the Senior Retention Marketing Executive and Retention Marketing Executive, ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person Specification:

Experience: 

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications:

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels 

Language Skills: English (fluent). No other languages necessary.

As Liverpool Zoe's Place continues on its exciting journey to a brand new, state-of-the-art hospice, and following a period of increased profile across all media platforms; now is a really exciting time to join our team as our Senior Marketing Coordinator (Maternity Cover).

Over the coming 12 months you will manage all of our social media content and campaigns, lead on graphic design for our fundraising and service delivery campaigns, help us to keep in touch with families, supporters and stakeholdes, and contribute to our renaming and rebrand process which is getting underway in early 2026.

Working alongside a passionate, committed and highly-skilled team of nurses, health case assistants, specialists, fundraisers, administrators and other professionals, you will help to ensure that Liverpool Zoe's Place continues to deliver outstanding care to young children with complex conditions, and their families. 

Liverpool Zoe's Place has been on an incredible journey over the past 18 months, raising more than £7.5million in 31 days and launching the programme of works that will lead us to our new home in West Derby, and one of the best childrens' hospices in the world.

If you have experience of managing social media, graphic design and comms, and you're ready for a new challenge, we would love to hear from you. 

Tom's Trust is the UK’s leading charity dedicated to providing psychological support to children and young people with brain and central nervous system tumours and their families. By supporting the whole family, we will help them to create their brightest possible future beyond diagnosis.

As Communications & Marketing Manager, you will lead a small, talented team to deliver impactful campaigns, engaging content, and powerful storytelling that drives fundraising and awareness.

Working closely with the Head of Fundraising & Comms, you’ll shape and deliver our communications strategy, manage PR and digital activity, and ensure brand consistency across all channels. This is an exciting opportunity for an experienced communicator who thrives on collaboration and wants to make a meaningful difference to children and families facing the challenges of brain tumours.

You will work closely with and be managed by the Head of Fundraising & Comms and have line management experience of a f/t Digital Marketing & Comms Officer and p/t PR & Comms Officer. 

Reporting to: Head of Programme and Events
Contract: Permanent
Salary: £27,700 - £33,800 pro rata
Hours: 35 hours per week. Some evening and weekend work will be required.
Location: Charleston in Firle (BN8 6LL) & Charleston in Lewes (BN7 1FB)

Charleston is seeking a creative and results driven Marketing and Communications Manager with a passion for arts and cultural programming to lead the promotion of our events programme and enterprises offer. Working closely with the Head of Programme & Events, the role will plan and deliver end to end marketing campaigns that promote our festivals and events, driving footfall to our yearround programme, cafes and shops.

Duties and responsibilities

• Plan, create, and manage multi-channel marketing campaigns for our year-round festivals and events programme, including digital and offline advertising, press, social media, website, and print, ensuring all event content drives revenue and is promoted consistently across all platforms.
• Plan and deliver marketing initiatives for Charleston’s enterprise offer to grow attendance, sales, and revenue.
• Work with external brands to promote commercial partnerships.
• Ensure community engagement and learning events are supported and promoted, forming an integral part of the wider programme.
• Design and produce marketing materials in line with brand guidelines, including brochures, flyers and posters using Adobe InDesign, Illustrator, and Photoshop. Working with external designers as and when required.
• Responding to operational or crisis communications needs with agility and creativity.
• Conduct and lead on research, surveys and digital analytics to deliver actionable audience insight on the events programme including booking behaviours, competitive positioning and trends.
• Monitor ticket sales and performance metrics in conjunction with the events team to determine ticket pricing.
• Work with the Ticketing and Events Coordinator and other teams to ensure a seamless audience journey through the website, ticketing, and on-site experience.

Press

• Work closely with the PR agency on the planning and delivery of PR campaigns to generate coverage of Charleston’s festivals and year- round programme of events, cultivating existing relationships with local and
• national press.
• Write and distribute press releases for campaigns or announcements.
• Manage press visits across the programme.
• Work with external partners, speakers and sponsors to identify opportunities for cross-promotion.

Collaboration

• Collaborate closely with the Marketing and Communications Manager:
• Exhibitions and Development to optimise cross-promotion opportunities, drive membership across the programme and maximise visitor engagement with Charleston’s offer.
• Share management of Charleston’s website, ensuring it is always up to date, engaging, and reflective of the organisation.
• Manage the communications calendar in collaboration with the Marketing and Communications Manager: Exhibitions and Development.
• With the Events Manager, organise and support photoshoots and film shoots

General duties

• With oversite from the Head of Programme and Events plan and manage budgets and expenditure for marketing campaigns.
• Ensure all data management and communications are compliant with GDPR and the UK Data Protection Act (2018)
• Keep up to date with emerging audience and marketing trends and share insights with colleagues.
• Build and maintain relationships and networks within the cultural sector, particularly across publishing, festivals and live events.
• Work a flexible pattern during our programme when required to help manage content creation, press and photography.
• Carry out other duties that may arise to fulfil the main objectives of the post and the aims of Charleston.

This list of duties and responsibilities is not intended to be exhaustive. The job holder will be expected to take on additional tasks when required; these tasks will be in keeping with the general profile of the role.

Role Overview:
The Talent Set is delighted to partner with the client on a fantastic Marketing Manager role. This position is integral to shaping and delivering marketing strategies within a dynamic charity environment, supporting the team through transitional phases and projects.

Key Responsibilities:

• Creating multi-channel campaigns with fundraising teams across digital (social media, email, video) and print.
• Ensuring marketing initiatives align with strategic goals set by the Head of Marketing & Communications.
• Managing the charity’s website, ensuring content reflects current projects and fundraising opportunities.
• Developing and distributing newsletters, reports, and other publications.
• Collaborating with content creators to generate engaging stories and visuals.
• Optimising digital tools such as Google Ads to maximise outreach.
• Upholding brand consistency and management across all channels.
• Monitoring campaign performance through analytics and providing insights for continuous improvement.
• Supporting digital skills development within the team and representing the charity to external partners.

Person Specification:

• Proven experience leading successful marketing campaigns for diverse audiences.
• Ability to translate complex or medical topics into accessible content.
• Strong writing, proofreading, and editing skills.
• Creative flair with ideas for innovative campaigns.
• Experience managing content on websites, with knowledge of CMS tools like WordPress.
• Familiarity with campaign analytics, digital marketing tools such as Google AdWords, and GDPR regulations.
• Solution-oriented, inclusive approach, with flexibility to adapt to organisational needs.
• Basic photography, video editing, or design skills (e.g., Canva, InDesign).

What’s on Offer:

• Day rate: £173.91 per day + £27.92 daily holiday
• Location: Hybrid with 2-days per-week onsite in London.
• Contract: 3 – 6-month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Philharmonia Orchestra is seeking a skilled and versatile Digital Media Editor and Coordinator to join its Marketing and Communications team. The ideal candidate will have at least two years’ experience in a similar role, strong editorial skills, and confidence using key digital media creation platforms.

This new role will play a key part in the orchestra’s digital-first strategy, supporting the creation, editing, and distribution of engaging content across web, social media, and other digital channels. Working closely with the Social Media & Content Manager and Senior Producer, the postholder will help bring the Philharmonia’s concerts and activities to audiences worldwide. Focused on short form, social-first content, this role requires someone with technical proficiency, excellent organisation and a flexible approach to content capture.

Although based at Head Office, the role involves frequent time out of the office with the Orchestra – whether in rehearsals, at concert venues, or on tour. No two weeks will be the same.

Key Responsibilities

Planning and implementation: 

• Work with the Social Media & Content Manager and Senior Producer to plan and deliver the Philharmonia’s short- and long-form digital content in line with marketing and organisational priorities

• Contribute to the orchestra’s digital-first marketing strategy by identifying opportunities for new and engaging content across platforms such as YouTube, Instagram, and TikTok

• Take ownership of specific projects and tasks, ensuring deadlines are met and communication is clear and proactive

• Ensure that all content produced reflects Philharmonia’s visual identity, brand tone, and artistic standards, maintaining consistency across digital and print communications

• Support the effective use of data and analytics to inform decisions about content performance, reach, and audience engagement

• Keep abreast of developments in digital media production, editing software, and social trends, sharing insights and proposing improvements to processes and outputs

Key tasks:

• Edit video, audio, and imagery for web, social, and internal use, ensuring material is produced to a high standard and delivered to agreed timelines

• Assist with content capture at rehearsals, performances, and events, undertaking filming and on-site editing to enable timely release of digital content

• Create motion graphics, captions, and short-form edits tailored for specific social media platforms to maximise engagement and visibility

• Some ad hoc design for print and physical products (i.e. Philharmonia Records, Shopify products, donation boxes etc.)

• Provide light-touch coordination of content schedules and workflows between editors, producers, and departments to ensure smooth delivery and efficient handover of materials

• Support with the management and organisation of media assets using the Philharmonia’s content management and digital asset management systems, applying consistent metadata and archiving standards

• Support cross-departmental campaigns and contribute to the planning and delivery of wider marketing and communications projects

Collaboration:

• Act as an advocate for best practice in digital content creation and file management, encouraging high standards of quality, consistency, and accessibility

• Support and collaborate with colleagues across the Marketing and Communications team, offering technical advice and creative input where appropriate

• Contribute to a positive, inclusive, and solutions-focused team culture that aligns with the Philharmonia’s mission and values

• Represent the Marketing and Communications team professionally at Philharmonia rehearsals, concerts, and events, demonstrating flexibility and enthusiasm for the Orchestra’s work

Skills and Qualifications

Essential:

• Minimum 2 years’ experience in a similar role

• Strong video editing skills using the full Adobe suite

• Working knowledge of Photoshop and After Effects for basic graphics and animation

• Experience managing digital files and metadata within CMS or DAM systems

• Understanding of digital publishing platforms (YouTube, Instagram, TikTok, etc.)

• A keen eye for visual storytelling and attention to detail

• Ability to work flexibly – including some evenings and weekends – to capture live content as it happens

• Excellent organisational skills, with the ability to juggle multiple tasks and deadlines

• Collaborative, adaptable, and proactive approach to teamwork

• A genuine interest in music, digital media, and the performing arts

Desirable:

• Experience filming in live event or performance environments

• Familiarity with orchestral or classical music settings

• Basic understanding of sound editing and colour correction

• Experience of working with a similar arts organisation

Communications and Marketing Manager
Income Generation and Marketing Department
Closing Date: 7 December 2025
Interviews:  First Stage – 15 & 16 December 2025 (Teams)
Second Stage -  30 December 2025 & 2 January 2026
Location: Hybrid working with multi-site working across both Hospice sites,
Selly Park & Erdington
Hours:  37.5 hours per week
Salary:  Corporate Band E - £34,728 to £40,591 per annum
DBS Requirement:  Basic Check

We’re looking for a Communications and Marketing Manager to elevate our brand, drive innovative campaigns, and champion the vital role of hospice care in our communities. In this role, you’ll craft powerful narratives, build relationships across diverse channels, and deliver communications that inspire action and strengthen our presence across the West Midlands.

At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.

We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans, now is the perfect time to join us and help to shape the future of our communications and marketing in a role that blends purpose with professional development.

About the role

Working alongside the Head of Communications and Marketing, you'll develop and deliver internal, external and digital marketing strategies that raise our profile across the West Midlands and beyond.

You'll also provide communications and marketing support for corporate fundraising, retail operations and new commercial ventures that generate income and raise brand awareness for Birmingham Hospice.

This is an exciting opportunity to join an evolving Communications and Marketing Team as we reach new audiences and grow our communication and income generation activities.

What you’ll bring

 · You'll have proven experience developing and delivering impactful communications strategies

· You'll be comfortable handling media enquiries, with the ability to position Birmingham Hospice as a trusted and leading voice in hospice care

· You'll bring team management experience, exceptional organisational skills, and an enthusiastic, can-do approach to challenges, combined with first-class written and verbal communication skills and an eye for detail.

What we offer

· Join a supportive, creative and collaborative team where your ideas are valued

· A varied and interesting role spanning corporate, clinical, retail and fundraising communications

· Autonomy to try new things and bring innovation to your work

· Work that makes a genuine difference to people living with terminal illness and their families

· Professional development opportunities

·  Generous annual leave, wellbeing programmes and access to employee benefit platforms such
 as Stream and Reward Gateway.

To find out more about this exciting opportunity, cl visit the jobs portal on our website.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.

*Please note that applicants with less experience may be considered for a communications officer role.