Marketing Communications Lead Jobs

We are seeking a skilled individual to join our dedicated team to develop and deliver existing campaigns and new products to help us maximise income.  You will be passionate about customer experience and understand the benefits of supporter journeys.

The ideal candidate will have proven experience of delivering marketing campaigns, and identifying and creating new fundraising products to generate and maximise income opportunities.

About the Role

We have a new and exciting opportunity for someone who is an ambitious and self-motivated individual, to join us in an exciting phase for the Community Fundraising Team, so we can continue to support everyone in the Armed Forces Community enabling them to live well after service.

• You will be responsible for creating and developing engaging and inspiring marketing campaigns for our Do Your Own Thing audience, and helping us to maximise opportunities to raise income with new and existing supporters.

• You will develop and deliver our National Collection campaign, working with key stakeholders across the charity to engage our loyal fundraising volunteers.
• We need you to develop excellent supporter journeys that maximise opportunities and builds long term relationships.
• You will need to be a skilled communicator both written and verbally to ensure all stakeholders are engaged and inspired.
• You will be personable team player, a strategic thinker and have a track record of developing and delivering marketing campaigns to a variety of audiences.
• You will need to be able to work in a fast-paced environment and be able to effectively manage and prioritise your time.

About the Team

You will be part of the Help for Heroes Community Fundraising Team, who work together to build support in the community to secure donations and build long time partnerships with community organisations / supporters and volunteers to deliver the annual community fundraising budget year on year. You will report to the National Senior Fundraising Manager and work collaboratively across the charity to drive income to support our veterans and their families.

If this varied and creative role sounds like a good fit for you, we would love to hear from you!

For more information, please download the person specification and job description.

About Us

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

Senior Legacy and In Memory Fundraising Manager

An exciting opportunity has arisen within Sue Ryder for a Senior Legacy and In Memory Fundraising Manager to lead, manage and develop our Legacy and In Memory Strategies to deliver sustainable long-term income growth.

Sue Ryder has a dedicated focus on investing in our legacy giving and we are looking for a passionate and dynamic leader to take on this integral role within the organisation.
Reporting to the Head of High Value and Legacy Fundraising you will:

Key Responsibilities

• Manage the development, delivery and implementation of the Legacy Strategy to deliver sustainable long-term growth
• Lead the Legacy and In-Memory team to maximise Legacy & In-Memory income for Sue Ryder and ensure an excellent stewardship and supporter experience
• Be able to interpret and act on data insight and produce robust reports about legacy income and the legacy pipeline
• Work with colleagues to ensure excellent stewardship is followed through in the Charity’s administration of legacy gifts
• Take the lead on the annual planning budgets, forecasting and variance reporting on monthly management accounts for Legacy and In-Memory Giving
• Keep abreast of the latest trends and innovations in Legacy and In Memory Giving
• Plan and lead innovative marketing campaigns including using digital channels
• Lead and manage the promotion of Legacy & In Memory Giving, working closely with colleagues in the care centres and across the organisation to promote a Legacy culture and drive growth across the legacy pipeline

The successful applicant will bring:

• Extensive Legacy & In Memory fundraising experience with a minimum of two years at manager level
• A track record of delivering innovation in generating income from Legacies
• Experience of planning, implementing and monitoring large budgets to agreed deadlines
• Experience of leading, inspiring and empowering colleagues to promote legacies and deliver excellent results
• Excellent communication skills – written and oral with the proven ability to communicate with persuasion and credibility
• Excellent Marketing skills to deliver growth from consumer marketing across multiple mediums including digital
• Experience of managing and motivating advertising/marketing agencies to deliver exceptional results
• The ability to analyse data and produce detailed reporting on campaigns and performance
• A thorough understanding of the Legacy Administration process and ILM standards

It is essential you are educated to degree level or have direct sector experience of Legacy Fundraising at manager level for a minimum of two years.

Competitive Benefits Package
27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
EAP support scheme
Staff discount with thousands of retailers
Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.

Closing date: 23 May 2024
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

BRAC, one of the world’s leading development organisations, is seeking a Media Engagement Lead to drive forward our media engagement strategy in Europe. 

Overview of the role

• After 50 years of southern-led impact at scale, BRAC is more determined than ever to create opportunities to realise human potential. In order to do this, BRAC is looking to raise awareness of its work and values amongst key stakeholders in strategic markets across Europe. Engaging regularly and effectively with the media in Europe is therefore vital. 
   
• The Media Engagement Lead will play a leading role in designing and delivering BRAC’s media engagement plans across Europe. This is a pivotal time for BRAC as we begin to invest in relationship development for influence and partnerships across Europe, and this is a vital role in determining the success of this new chapter.
   
• The role will be based in London, a Global Media Hub, but will be tasked with supporting media engagement with publications across Europe, particularly in Germany and Scandinavia.
   
• The Lead will be the focal point for BRAC’s media engagement across Europe and contribute significantly to both securing new media relationships and making the most of existing ones.
   
• This role offers the opportunity to create real change, leveraging the half-century legacy of BRAC – as a world-leading, Southern-led INGO – to develop a strategic media approach towards major European actors and share BRAC’s story with our target audiences through the media. 

About BRAC

Founded in Bangladesh in 1972, BRAC is an international development organisation that today partners with over 100 million people living with inequality and poverty. Best known for our community-led, holistic approach that delivers long-term impact at scale, BRAC works with communities in marginalised situations, hard-to-reach areas and post-disaster settings across Asia and Africa, with a particular focus on women and children. We innovate and create impact through social development programmes, social enterprises, humanitarian response, a bank and a university.

Born and proven in the global south, BRAC has become a world leader in developing and implementing cost-effective, evidence-based programmes. BRAC's office in Europe provides vital support for BRAC’s development work worldwide through fundraising and communications, building impactful, long-term relationships with partners, whether they be foundations, companies, Governments or major donors. To multiply this impact, BRAC Europe also plays a key role in engaging and influencing policymakers and practitioners to tackle extreme poverty.

The Operations and Marketing Manager plays a crucial role in the ISG, overseeing both organisational operations and marketing efforts. This position ensures the maintenance of high standards, adherence to regulations, best practices, and organisational efficiency. The role requires maintaining close relationships with the ISG Board, management team, staff and volunteers, ensuring a cohesive and integrated approach to achieving the ISG's mission.

Key Responsibilities: 

Administration and Operations Management

• Develop, maintain, and enhance operating policies, procedures, and principles.
• Enhance governance frameworks and operational strategies.
• Forge and maintain external partnerships to bolster the organization's objectives.
• Oversee office management and serve as the minute taker at key meetings.

Marketing

• ​Lead branding and marketing initiatives to promote ISG and ichthyosis effectively.
• Lead the creation, distribution, and management of ISG literature and digital content.
• Support educational events, activities, and social media engagement.
• Manage the ISG newsletter and email communications.

Finance and Accountancy Support

• Enhance financial systems, procedures, and record-keeping.
• Provide support for annual accounts, bookkeeping, and financial documentation.

Administrative Systems

• Oversee the ISG database, CRM systems, and operational platforms.
• Ensure secure and efficient information sharing and storage and maintain external communication channels.

General Enquiries

• Act as the primary point of contact for all incoming communication and external entities.

Grant Applications

• Lead the identification, application, and management of grants and funding opportunities.

Fundraising

• Develop and manage national, regional, and online fundraising strategies and activities.
• Support and enhance member and external fundraising initiatives.

Event Management

• Coordinate and manage ISG events, liaising with third parties, participants, and volunteers.

Volunteer Coordination

• Develop volunteer recruitment and management strategies, supporting national, regional, and online volunteer activities.

Reporting

• Responsible for the preparation and management of various organizational reports.

Qualifications and Experience:

• Proven experience in operations and/or marketing management, preferably in a nonprofit or similar setting.
• Strong organisational, leadership, and communication skills.
• Proficiency in financial management, event planning, and volunteer coordination.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work occasional weekend hours as required.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £24,000 - £26,000 depending on experience
Contract: Permanent
Hours: Full time, 37.5 hrs per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal, Social Activities.

Closing date: Sunday 12 May 2024. We may extend the vacancy for up to one week, but please apply as soon as possible.
Interviews will be held week commencing 20 May 2024
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
This is an exciting role for an individual starting their career in direct marketing, supporting the planning, delivery, and analysis of integrated campaigns through a range of products and channels which aim to maximise giving from existing supporters and attract new supporters to Kidney Research UK. 
 
You will be a team player who demonstrates our values of bravery, passion, ambition and urgency and play a key role in generating £2.4 million income in 2024/2025.
 
Reporting to the individual giving manager, you will work with the team, assisting on the delivery of successful fundraising propositions and campaigns. You will be responsible for managing the administration and promotion of all fundraising platforms, as well as managing our payroll giving programme. Alongside the individual giving manager, you will also be responsible for planning and delivering campaigns such as our Christmas catalogue, advent, and gift aid direct mail, ensuring they are delivered within the expenditure budget.
 
We are looking for someone creative, with excellent written and verbal communication skills, and be able to coordinate and multi-task. You will be numerate and analytical, well organised with a flexible approach and an excellent team player. The individual will be proficient in Microsoft applications. 
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £58 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Direct Marketing Assistant, Fundraising Assistant, Individual Giving Coordinator, Donor Engagement Assistant, Fundraising Campaign Assistant, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-213 471

Communications Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and London office (this will be a minimum of one or two days per month when settled, more at the start of your employment)
Starting salary: £25,000 to £28,000
Closing date for applications: Monday 13^th May
Expected week of interviews: w/c 20^th May

Charity People is delighted to be partnering with Dystonia UK to recruit a Communications Officer to join their small and growing team. A charity supports people living with dystonia; an often debilitating and painful disorder that is lifelong and is estimated to affect around 100,000 people in the UK, Dystonia UK is a lifeline for many. In addition to running vital support groups, this small but mighty organisation actively lobbies on behalf of patients and runs national awareness campaigns to help increase understanding of a condition that can be hugely debilitating.

The organisation is expanding and is looking for a talented Communications Officer to work closely with the Director of Fundraising and Communications in a role that will be busy, hands on, and key to communicating the amazing and important work this organisation undertakes to its audiences.

Key responsibilities within the Communications Officer role will include:

• Writing engaging copy for a variety of mediums including both printed and digital
• Support the Director of Fundraising and Communications in creating and designing digital and print collateral for campaigns and events
• Lead on the design and publication of high-quality digital and print information about Dystonia UK, its services, projects, and about dystonia, the condition, and medical services.
• Work closely with the Director of Fundraising and Communications to identify and communicate key news items and be responsible for the production and dissemination of the e-marketing
• Manage Dystonia UK's social media channels on a day-to-day basis ensuring all activity is in line with the charity's brand and communication strategy and work closely with the Directors to produce and develop the social media content schedule
• Engage directly with the organisations community by drafting private messages, replying to comments, and passing actions on to other members of staff where required.
• Creating and adapting content for each channel to maximise reach and engagement.
• Work with colleagues to provide event support by creating content to promote the event, liaising with speakers and partner organisations, and attending conferences and events where required
• Plan and organise activities to raise awareness of Dystonia UK, tying in with other notable calendar events such as Dystonia Awareness Month
• Support the Director of Fundraising and Communications to ensure that the organisation's branding is upheld in all aspects of external communication.
• Support the Director of Fundraising and Communications to develop branded merchandise.
• Support the Director of Fundraising and Communications to create the annual communications plan and contribute to the development of the marketing and communications strategy.

Dystonia UK is a small charity, and this is a busy role where someone with some communications experience will have the opportunity to work closely with a dynamic Director to really develop their skills and expertise both operationally and strategically. You'll be in a position of responsibility and will be able to work autonomously whilst also working with closely with and being supported to learn.

We would love to hear from you if have the following skills and experience:

• Previous demonstrable experience in a communications or marketing role including experience of writing website copy that is optimised for SEO, experience of design and content creation, and of copywriting for different audiences
• Experience of using social media platforms to convey an organisation's message to audiences, and of tailoring your social media output depending on platform and audience
• Experience of planning social media posts and of how to grow audience numbers
• Excellent written communication skills including creative copywriting and the ability to present complex information clearly
• High level of attention to detail and strong creative design skills
• Excellent interpersonal skills and the ability to communicate with a wide range of people and audiences both internally and externally
• Proven ability to manage own workload and ability to deliver to agreed deadlines.
• High-level skills in IT, including design packages such as Canva.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

About the role
This is a new role for Clatterbridge Cancer Charity as we look to expand our successful Individual Giving & Lottery programmes.

The post holder will deliver quality fundraising campaigns, including Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes acquisition, retention and stewardship of individual donors and lottery players to achieve a sustainable increase in income for Clatterbridge Cancer Charity.

You’ll have strong commercial knowledge, with the ability to apply this to the Charity sector; adding value to our existing fundraising activities and impact reporting. 

As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and a knowledge of data-driven marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, they will be instrumental to the success of Individual Giving during an exciting period of growth for Clatterbridge Cancer Charity.

About the Charity

Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.

It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.

This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.

Darlington Mind is looking for a passionate and energetic Marketing and Development Officer to join our team and help take our comms and fundraising to a new level. With experience of a wide range of fundraising activities and knack for engagement and social media communication, the successful candidate will come into an exciting program of events and activities for 2024 and will be central to the success of that program and building on it for 2025.

Reporting to the Strategic Development Manager you will be responsible for community fundraising, events planning, engagement with business and community, lead generation, stewardship, digital campaigns and innovations in our fundraising and marketing activities.

This is a permanent role upto 30hrs pw, based in Darlington with a degree of travel across our operating area expected. Darlington Mind pride ourselves on our happy and supportive workplace environment and employee benefits include onsite parking, pension scheme and employee assistance program

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Prospectus is delighted to be working with Soi Dog, the largest animal welfare organisation in Asia dedicated to helping stray dogs and cats. They need a Director of Fundraising and Marketing to help make their vision a reality: ‘To improve the welfare of dogs and cats in Asia, resulting in better lives for both the animal and human communities, to create a society without homeless animals, and to ultimately end animal cruelty’. 

The Director of International Fundraising and Marketing will Serve as an integral member of Soi Dog’s Senior Leadership Team, actively participating in leadership duties, and contributing to the charity’s strategic and budget planning. Reporting directly to the International Chief Executive, the successful candidate will lead the International Fundraising and Marketing teams, ensuring they meet targets and objectives.

You will lead the creation, implementation, and management of International Fundraising, Marketing, and Communications, including active day-to-day involvement in all activity. To be successful in this role, you will be able to demonstrate your experience in income generation roles, developing and implementing fundraising strategies across various income streams with substantial digital focus. You will be a strong fundraiser who will manage multi-million-dollar income and expenditure budgets and will be dedicated to an exciting next step in your career.

The successful candidate will be a full-time, permanent member of the International Fundraising and Marketing team and will be based in Mai Khao, Phuket, Thailand.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus. 

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Wolfson College is seeking a Communications Officer to join its Communications team, working with the Communications Manager and Events Coordinator to lead on and deliver College-wide communications. The Communications Officer will deliver high quality content across the College’s internal and external channels, provide expert communications advice to our community, lead on key projects and initiatives, and play an integral role in the delivery of Wolfson’s communications strategy. The role is an excellent opportunity for an enthusiastic and passionate communications professional to contribute to Wolfson’s strong sense of community, vibrant intellectual and cultural life, and dynamic, diverse, and friendly working environment—for students, Fellows, staff, and academics. The role also offers the unique opportunity to engage with a Cambridge College at all levels and to develop a strong knowledge of working in the higher education sector, as well as the chance to develop communications and project management skills in a supportive and collaborative setting.

The organisation

Every year in the UK, around 100 children are diagnosed with neuroblastoma, a rare and aggressive cancer that mostly affects children under five. Neuroblastoma UK is a small national charity dedicated to finding a cure for this life-threatening disease - and is seeking a talented Senior Communications Officer to help us raise awareness and profile. 

For 40 years, we’ve funded leading research to develop new, more effective and kinder treatments for children with neuroblastoma. You’ll be joining us at an exciting time for the charity as look to fund further research projects to help fight childhood cancer and save more young lives, and build our profile across the national media and social media channels, using the support of our celebrity patrons and families. 

The role

The Senior Communications Officer is responsible for press liaison, pitching in case studies and news stories about our research to the national press, building relationships with our celebrity patrons and families and creating content for our social media channels. A key part of the role is supporting the fundraising campaigns by helping to draft relevant copy for email campaigns and calls-to-action on social media. 

The charity has a small team, so everyone helps with thanking and banking, database management and administrative tasks. And this varied role gives plenty of scope to share creative ideas to develop our portfolio of community activities and challenge events, use your strong communication skills to support fundraisers and apply your excellent organisational skills to track impact and outcomes.

The role currently reports to a committed Board of Trustees, many of whom have a personal connection to the cause. 

We are happy to offer a balance of remote and office-based working. Staff receive a range of benefits including 30 days annual leave (exclusive of public/bank holidays), pension and training/development opportunities to help you achieve your full potential.

Responsibilities

• Developing and managing a communications strategy in support of key awareness raising events, fundraising campaigns, funded research, campaigning and family case studies.

• Writing, pitching and distributing press releases to the national media, building up relationships with key journalists.

• Working with the team to develop, maintain and deliver annual social media calendar     , developing engaging, impactful and relevant content, monitoring comments and engagements.

• Supporting the team in helping to produce email marketing copy for campaigns and in producing and maintaining content for the website.

• Monitoring research studies and progress so that results can be publicised in a timely way.

• Supporting delivery of a programme of events for the charity.

• Being the first port of call and liaison for media, families, supporters and potential supporters who get in touch with the charity via telephone, email and social media.

• Tracking, monitoring and evaluating impact of our media and social media activities and adapting accordingly.

• Supporting in duties outside of your specific team or department as required

Person Specification

• Demonstrable experience of communications and working with the media and social media channels.

• Microsoft Office skills – especially Excel

• Excellent organisational skills

• Excellent communication and interpersonal skills

• Experience of managing and delivering strategy

• Excellent attention to detail

• Able to work well alone and in a team

• Excellent phone manner

• Ability to deal with sensitive situations with empathy

• Happy and able to work autonomously

• Proactive in optimising existing processes to improve performance

• Proactive in looking for innovative opportunities for Neuroblastoma UK’s fundraising

• Sympathetic to the aims and values of Neuroblastoma UK

• Experience of working with a database – we use Beacon

• Proactive in looking for solutions to any barriers you may encounter - solution focused .

Application Instructions

Please submit CV and cover letter to apply for this role.

The cover letter should detail why you would like to work for Neuroblastoma UK and why you would be a good fit for the role.

If you have any questions, please get in touch.

About Emergency Nutrition Network (ENN)

ENN’s vision is: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs.  Working in a networked approach ENN contributes research, convenes, brokers and exchanges knowledge to support practitioners within national governments, civil society, UN, donor and academic organisations working on malnutrition. Through these collaborations we enable all agencies to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict affected states.

ENN is a well-established and highly respected UK-registered organisation established in 1996. ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by bilateral donors, international non- governmental organisations and United Nations agencies.

Purpose of the role

To maximise ENN’s impact, functioning and profile through the use of improved communication and digital strategy, accessibility, culture and practice. 

 Key responsibilities

 Communications Strategy

• Lead the development and socialisation of an effective organisational communications strategy and implementation plan
• Analyse and brief ENN team and trustees on evolving Communications and Digital environment.
• Build a Communications and Digital culture through training and mentoring colleagues in the improved use of communications and digital tools and the establishment of organisational norms and ways of working.
• Curation of aligned branding, internal and external communication across all ENN’s workstreams, in line with ENN values and strategic objectives.
• Focal point for all ENN marketing, communications and digital issues
• Understand, segment and expand ENN’s current audience and networks and, in collaboration with others, increase visibility, presence and engagement with ENN’s network and audience
• Develop ENN’s Communications and Digital policies and risk management.
• Work with teams, collaborators and suppliers to embed clear processes, ways of working and guidance to deliver ENN’s communications strategy.

Management and Delivery

• Set up and maintain a communications plan and reporting framework to help drive a coordinated approach to communication across ENN’s portfolio
• Lead work with relevant teams and ENN’s partners to create and deliver digital communications, media and campaign programmes
• Maximise opportunities to drive brand awareness, raise the profile of ENN and engage with press and media where relevant
• Develop, measure and report on metrics, KPIs and other insightful analytics to inform decision making, evaluate impact and contribute to future strategy
• Manage the Communications and Digital Budget and the procurement of comms and digital resources as required
• Ensure internal digital procedures comply with appropriate standards and legislation and develop, monitor and maintain a digital governance model and guidelines which are fully compliant
• The CDM acts as an advisor to ENN’s Management Team, participating in meetings when appropriate, and is a standing member of the Strategic Leadership Team.

 Operations and Delivery

Training:

• Oversee ENN and partner awareness, knowledge and understanding of the evolving context and best practices in communications, digital and marketing including use of appropriate media levers
• Develop and implement training programmes and pilots for internal colleagues on the use of all communications media around standards, best practices and house styles, including use of social media

​Platform management:

• Manage and develop ENN social media platforms for optimal visibility, engagement and impact, working with donors and collaborators to proactively engage their platforms and networks towards mutually beneficial ends
• Oversee the management and development of ENN’s website including a new CMS and Forum platform
• Review and deliver performance indicators across all relevant platforms to ensure SEO and high user engagement is measured

Content:

• Work with copy editors, proof-readers, designers, podcast and video producers, developers and external agencies to create new, or update existing digital and publications content
• As a member of the FEX editorial team, provide specific and tailored input and support to ENN’s flagship publication Field Exchange (FEX) on style, brand, design and presentation of print and on-line content.
• Develop and apply guidance to ensure content is engaging and consistent with brand, house styles and tone
• Oversee and approve ENN’s social media content
• Develop and manage a bank of content including stories and images for use in ENN’s publications, products, monitoring and evaluation work and media usage.
• Coordinate publication of all marketing and publicity materials to ensure optimised impact

Analytics and reporting:

• Actively use omnichannel and multichannel reporting, analysis and insight to help develop and optimise campaigns, incorporating other monitoring & evaluation outputs where relevant.
• Digital tools - Identify existing and emerging digital metric tools that track and capture the full impact of our online engagement to reveal where and to what extent our work is making a difference

Other

• Other duties as identified with the line manager.

Reporting line: This position reports to ENN’s CEO

Required Knowledge, Skills and Experience

 Essential requirements

• Relevant tertiary qualification or experience preferably in media, journalism, science health or humanitarian communications, digital production, marketing or public relations
• Demonstrable experience of creating and implementing successful communication and digital strategies
• Demonstrable experience of planning, creating and publishing engaging content across digital channels
• Excellent written and verbal communication skills, with a proven ability to adapt technical and scientific information for a range of audiences
• Experience in website project management and implementation
• Excellent team-working skills and ability to work collaboratively and autonomously
• Proficient in SEO, Google Analytics, content marketing and digital marketing strategies
• Experience in web content writing and management, web design and database management
• Experience in managing external communications providers including proof-readers, copy-editors, creatives / designers, translators, podcast and video producers, print publishers and web designers
• Excellent personal and professional integrity, strong cross-cultural awareness, demonstrable commitment to diversity, equality and inclusion.
• Fluency in English (written and oral)

Desirable

• Experience designing and delivering training in communications, marketing and digital media to colleagues
• Copy-editing / proofreading experience
• Understanding of GDPR regulations relevant to communications and marketing and ability to implement
• Familiarity with relevant guidelines on ethical communications and their relevance and application to ENN’s work
• Understanding of intellectual property rights in relation to digital images and artworks
• Experience working in international development or related sector
• Graphic design experience in applications such as Canva or Adobe products
• Digital Production skills such as video and audio production
• Strong working knowledge of French or Arabic.

 Terms and Conditions

Type of contract: Permanent

• Location: Office-based, with the opportunity to work from home 1 – 2 days a week. ENN’s office is in Kidlington, Oxfordshire.
• Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff.
• Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
• Salary: £39,000 per annum, full-time equivalent, dependent on experience and suitability for the role
• Hours of work: We are ideally looking for a full-time candidate (37.5 hours per week), however, applications for part time hours (i.e. a minimum of 0.8FTE / 30 hours per week) may also be considered
• Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution

Eligibility to work

Must have the right to work in the UK at the time of application. A relocation package is not available for this position.

 Application Process

Please submit a Cover Letter (no more than one page which explains why you are interested in the role and how your experience satisfies the Person Specification) along with your CV no later than 00.59 hours on 19th May 2024.  Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified.

ENN are committed to equality and diversity throughout our organisation and further expects all employees to comply with its codes of conduct, safeguarding policies and high ethical and professional standards.

 

Internal Communications Officer

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2 days in the office, and 3 days remote.

About the Role

We are looking to appoint an Internal Communications Officer who will play a critical role in developing and shaping the organisation’s internal communications for the staff of the Connexional Team.

The post holder will work closely with Senior Managers to ensure that the Team’s values, mission and updates are effectively communicated to all Team members working across several sites and from home, to foster a cohesive and motivated work environment.

The successful applicant will strive to create an environment where communication

fosters a sense of community, aligned with the Church’s mission and values to create an engaged and informed Connexional Team.

In this crucial role, the Internal Communications Officer will be responsible for establishing and managing channels for staff feedback to leadership, producing engaging content for various channels, and organising and delivering internal events.

The successful applicant will also provide support and training for staff on communication tools and practices, encourage staff to be ambassadors of the Church, and plan and approve regular communications to be sent out to employees including staff newsletters and newsletters from Team members.

About You

The post holder will have at least three years’ experience of working with an internal communications context within an organisation and will have the ability to develop and implement comprehensive internal communications strategies that align with the organisation’s values.

You will be able to articulate messages clearly and effectively, both in writing and verbally, that are tailored to various internal audiences.  Exceptional writing, editing and proof-reading skills for a range of communication channels are a must for this role.

You will also have strong organisational skills with the ability to lead projects, work collaboratively and be proficient in digital communication tools and platforms.

The successful applicant will have strong interpersonal and listening skills with experience in building relationships with key internal stakeholders.

You will also have the ability to develop a deep understanding of the Methodist Church’s mission, values, and objectives to ensure alignment in all communications. 

If you have the skills, abilities and experience contained in the role description, we are keen to hear from you.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you require reasonable adjustments to be made at any stage of the recruitment process, please email our HR team (contact details available on our website).

Closing date: 13 May 2024

Interviews will be in London on 30 May 2024

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.