Member records manager jobs
Career Connect is a large national Charity, listed in the top 100 Best Companies to work for. They are committed to supporting young people and adults to realise their potential and their mission is to drive social mobility by enabling more people to access and succeed in education, training and employment.
Director of Operations – Justice Services
Salary: Circa £60,000
Hybrid working with 2 days a week minimum in the Liverpool office and Flexi time
25 days Holiday increasing with Service
It’s an exciting time to join Career Connect, as the organisation seeks to appoint a strategic and visionary Director of Operations – Justice Services. Sitting as a key member of the Senior Leadership Team, this role carries responsibility for a diverse and high-impact portfolio of business operations.
The Director will lead, and shape Career Connects Justice Services, driving sustainable growth and ensuring the effective delivery of contracts across the portfolio. You will cultivate strategic partnerships that support the organisation’s performance and financial objectives, embed a culture of quality and continuous improvement, and oversee contract performance through robust monitoring and evaluation frameworks. In addition, you will provide strong commercial and operational leadership, ensuring the efficient management of budgets, resources, and teams.
We are seeking an individual with a proven record of strategic and operational leadership, encompassing both service delivery and financial management, ideally within the criminal justice or a related sector. Above all, you will bring exceptional stakeholder management and collaboration skills, coupled with a genuine commitment to empowering people to achieve their potential.
Although based in the Liverpool office, this role involves travel in the North-West and nationally.
To learn more about this unique and exciting opportunity, please visit the Prospectus website.
Deadline for applications: 9th November, Midnight
Interviews with Prospectus: 17th -19th November
Interviews with Career Connect:
1st Stage via Teams – 1st-3rd December
2nd Stage in person – 10th & 12th December
To arrange a confidential discussion about the role, please email our retained partners Jane Ray or Tammy Stewart at Prospectus.
Career Connect are committed to achieve greater diversity among its workforce, and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability. They are a disability confident employer and proud to be recognised as an Investor in Diversity.
If you'd like this document in an alternative format, please contact Prospectus.
Location: Rochester Airport, Kent
Department: Communications
Salary: £45,000 - £50,000
Hours: Full Time, Monday to Friday, 37 hours per week
Contract Type: Permanent
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Main Purpose of Role:
As Head of Media and PR, you will be a master of effective public engagement communications and storytelling, and a key member of our talented and ambitious Marketing and Communications Team. You will lead on the implementation of our Media and Public Relations strategy and be responsible for its effective delivery and ongoing integration into our wider MarComms strategy, Income Generation, Marketing and Communications Directorate (IGMC) and wider long term organisational strategy. Our directorate’s overall goal is to generate and inspire the support we need to continue saving lives every day across Kent, Surrey and Sussex now and into the future.
Inclusion and Diversity:
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.
We reserve the right to close the position early if the role is filled.
Benefits package is correct at the time this advert was published.
Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities
REF-224 409
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness
The Role
As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and food partner relationships, together with raising awareness of FareShare Go across your local area.
The Community Coordinator will work across their designated area, with the following key outcomes:
- Charity recruitment and onboarding. Community Coordinators are responsible for maintaining and increasing the number of charities collecting from food partners in the CC’s area, by generating leads through their local networks and research, working with the Regional Support Team to guide charities through the FareShare Go onboarding process and matching charity needs to available food sources in their local area using the ‘right charity-right store’ principle.
- Charity account management. Community Coordinators manage relations with all the charities in their area, in collaboration with the Fareshare Go Customer Support Team, to ensure the best possible experience for their charities. CCs conduct charity account reviews in person or remotely, with all their charities at least once a year, carry out annual Food Safety Checks and follow up food safety or contract breaches to ensure that the FareShare Go programme delivers the very highest levels of food safety assurance for our food and charity partners.
- Food partner account management. Community Coordinators manage relations with food partner outlets in their area, working closely with the Escalated Customer Support Team to resolve issues between charities and outlets by visiting stores and restaurants to collaboratively fix problems and promote engagement by food partner colleagues. Community Coordinators build and maintain relationships between food partners and local charities by educating colleagues about their charities, promoting volunteering opportunities and maximizing the value of local relationships between charities and food partners.
- Area development. As the territory owners for their areas, Community Coordinators use their local knowledge to increase the volumes and food types that their charity accounts can accept and use, to ultimately maximise the social value of food distributed through the programme. This includes supporting charities to increase their capacity to take more chilled and frozen food, expand their services into new areas or new distribution channels and reach more members of the local community.
- Community marketing and engagement. Community Coordinators are ‘the face of FareShare Go’ in their local areas and promote the programme’s benefits to local voluntary organisations, umbrella groups and zero-waste and food insecurity groups. They work collaboratively with FareShare Regional Centres in their area, researching local activities, presenting at group meetings and educating charities about FareShare Go and the food and other support they can access from our food partners
Person Specification
Essential
- Have exceptional relationship building skills with a range of stakeholders
- Experience of working in a customer service, account management or similar environment
- Be a strong communicator who can engage with a variety of audiences[KS1]
- Be confident and persuasive in handling difficult situations, whilst demonstrating calmness and professionalism
- Demonstrate strong problem-solving skills
- Self-manage your own performance and workload
- Have initiative and innovative thinking, to shape new/different ways of working
- Be organised, with a proven track record of achieving quality results
- Have a proven ability to create links across teams to share best practices
- Have strong IT skills and knowledge of Microsoft Office
- Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK.
- Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region.
- This role is field based and the successful candidate will need to live and be able to travel around Northern Ireland
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous.
- Some experience in data analysis and project planning is advantageous
- Be degree educated or have a strong career history doing similar roles in any sector.
- Have some experience of training and managing others
Field based*
The expectations for the ‘field based roles’ are: 1- 2 days per week visiting charities, your team, food partners and regional centres, 3 - 4 days working from home.
The successful Candiate will need to have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region. the successful candidate will also need to live in Northern Ireland, or be willing to relocate to Northern Ireland
The client requests no contact from agencies or media sales.
Use your leadership excellence to shape the development of a Bristol-based charity serving homeless and vulnerable clients.
We are seeking an exceptional leader who brings experience of supporting organisational growth and excellence.
InHope helps people in Bristol overcome the insecurities of homelessness, hunger, addiction, and poor mental health. Working in partnership with individuals, churches, community groups and companies our vision is of communities where everybody can reach their God-given potential free from injustice and insecurity.
As the largest city in the South-West, Bristol has always had a challenge with rough sleeping, particularly amongst women. In recent years the need for our services has risen with acutely increasing rents and food prices.
This has led us to a thorough redesign of the way inHope functions. Instead of being organised by venue, since April 2025 we have been organised by the services we offer to clients through all of our venues. These cover provisions, shelter, client pathways and housing. The restructure is enabling us to provide better, more joined up services and for our clients, to not only meet their immediate needs, but to help them reach their God-given potential.
As Chief Executive you will lead our efforts to realise our vision, embedding the new structure, provide leadership to our skilled and proactive staff team of 40 and nearly 400 volunteers, and shape the development of our next five-year plan.
If you enjoy working in a dynamic and passionate organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs in a faith context, we would love to hear from you.
For more information please see the job pack attached. Closing date 10th November.
Be a hands-on organiser behind Coventry’s next wave of grassroots power for greener neighbourhoods.
You’ve already spent time working alongside communities – maybe leading campaigns, helping people come together, or supporting grassroots change. You know the buzz of turning an idea into action, and you’re ready to take the next step.
We’re looking for a Community Organiser who can build strong, trusting relationships, uncover what matters to people, and help them act collectively for the common good.
What you’ll be doing
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Hold regular one-to-one meetings with local people to understand their concerns, hopes, and ambitions.
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Identify and support formal and informal leaders, helping them develop skills and confidence to lead change.
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Mobilise groups to work together on issues that matter to them – from initial ideas to action that makes a difference.
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Bring forward “under-reached” voices and make sure they are part of the conversation.
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Create and deliver a communications plan (including social media) to connect and inspire active citizens.
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Participate in training, reflect on your practice, and share learning so we can all grow.
What we’re looking for
We value character, values, and approach as much as technical skills – but for this role, you’ll need to show you’ve already had some hands-on experience:
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1 year experience in community organising, campaigning, or a related role.
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A track record paid or voluntary of inspiring others to take action – ideally people with different backgrounds and perspectives from your own.
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Evidence of working on projects, events, or campaigns that created real change.
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Skills in organising yourself and others in fast-moving, sometimes unstructured environments.
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The ability to handle challenges and differences constructively, keeping relationships strong.
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Creativity in developing new ways to bring people together and solve problems.
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Persistence, optimism, and resilience when the going gets tough.
Why Grapevine?
At Grapevine, we believe people are the answer to the challenges in their own communities – and we work alongside them to build power and create lasting change. You’ll join a supportive, values-driven team that encourages innovation, collaboration, and personal growth. We care, we hold each other accountable and back bold ideas with action. We repay out‑of‑hours effort with TOIL, cherish diverse lived experience and never lose sight of the people behind the work.
Ready to help Coventry’s communities wield their power together?
Apply if you can start the next chapter toward fairer, more equitable neighbourhoods.
Made possible by Heritage Lottery part of Nature in Towns and Cities
Strengthening people, sparking community and shifting power in Coventry and beyond



The client requests no contact from agencies or media sales.
The Latin American Women’s Rights Service (LAWRS) is a human rights, feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs and facing barriers to social protection. We strive to provide essential tools for women to empower themselves in their pursuit of personal and social change.
The post holder will join our Counselling and Psychotherapy team, providing emotional support sessions, clinical assessments and one-to-one short term therapy to Latin American women; delivering group work activities and psychoeducational workshops; and dealing with internal and external referrals, working closely with other teams at LAWRS and external agencies.
This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.
*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.
Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.
The client requests no contact from agencies or media sales.
Are you passionate about empowering young people to make a difference in their communities?
Do you believe in the power of volunteering to build confidence, skills, and stronger local networks?
Can you create exciting and meaningful volunteering opportunities that inspire 16–25-year-olds across Bournemouth, Christchurch and Poole?
We’re looking for a warm, enthusiastic and organised individual to lead our Young Volunteers programme. You’ll be the driving force behind engaging young people, working closely with schools, youth groups, and voluntary organisations to connect them with impactful volunteer roles.
In this varied and rewarding role, you’ll build partnerships, deliver outreach events, and help shape a more inclusive volunteering landscape. You’ll be part of a supportive, ambitious charity committed to empowering the voluntary sector and involving communities in positive change.
About you
You’ll really understand the value of volunteering and have experience promoting, recruiting, and supporting volunteers. As a people person with excellent interpersonal skills, you’ll be confident building strong, professional relationships with a wide range of partners – especially young people and community organisations.
You’ll be experienced in organising events and training workshops, enthusiastic about youth engagement, and able to work on your own initiative as well as part of a team.
What we can offer in return
In return we offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, season train ticket loan, flexible working and much more.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Fundraising
Salary: £34,000 (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Summary and key purpose
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
Your expertise and skills:
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
Key responsibilities:
- Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
- Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
- Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
- Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
- Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
- Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
- Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
- Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
- Develop and maintain good working relationships and liaison with other members of RABI staff.
- Take part and contribute to team meetings.
- Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
- Liaise with volunteers, clients, contractors and other stakeholders as necessary.
- Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
- Perform any other reasonable task as required by the Charity.
Person Specification:
Essential
- Marketing or direct marketing or marketing qualification.
- Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
- Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
- Planning, delivering and managing individual giving programmes.
- Delivering donor recruitment and retention projects from initiation to completion.
- Proven track record of meeting or exceeding targets from unrestricted donations.
- Presenting confidently to a variety of audiences.
- Building relationships and maximising engagement with donors and supporters
- Able to create and tailor engaging and emotive copy for a range of different channels.
- Empathy with the goals and objectives of RABI.
- A positive and creative approach to work, with the ability to multitask.
- Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
- Ability to record accurate data and work with a CRM system
- Self-motivated and confident in working, both independently and in teams
- Good communicator, including face-to-face, phone, in writing and via remote communications.
- Good written and numeracy skills.
- Ability to manage time effectively, prioritise workload and plan-ahead.
- Good IT skills (MS Office including Excel and Word).
- Understanding of Data Protection and fundraising regulations, compliance and best practice.
- Proficiency in using Microsoft Office
Desirable
- Knowledge of targeting, segmentation and response analysis.
- Knowledge of testing, validation and taking campaign learnings forward.
- Knowledge of print and online production processes.
- Understanding of the Gift Aid process.
- Voluntary sector experience.
- A full UK driving license.
- Experience of database use
- Experience of fundraising platforms such as Just Giving.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.
REF-224 345
Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)
Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?
Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.
As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society.
This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.
Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.
This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders. We hope to hear from you!
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Head of Development, Faculty of Medicine
- Head of Global Development, North America
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Wednesday 19 November 2025.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.
About the Role
We have a variety of rewarding opportunities across Newcastle, South Tyneside, and Gateshead. These include roles ideal for those new to Advocacy as well as experienced Advocates with a background in statutory advocacy.
As an Advocate with us, you’ll support individuals in diverse circumstances to have their voices heard by health and social care professionals and other key stakeholders. Your work will help ensure people are empowered to make informed decisions about their lives and care.
The role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.
About You
We welcome applicants from a range of backgrounds. Ideally, you’ll have some experience in advocacy or in providing care, support, or welfare services to adults or young people—particularly those with communication needs, mental ill health, physical health issues, or difficulties accessing support.
You may have worked or volunteered in health or social care, education, youth services, support services, or in advice and guidance roles. Above all, we’re looking for people who are passionate about making a difference and supporting others to be heard.
How Will You Make a Difference?
· You’ll help clients understand their rights, entitlements, and choices; providing clear, accessible information tailored to their needs.
· You’ll support individuals to express what matters to them—or speak on their behalf when needed—ensuring their views, wishes, values, and beliefs are represented.
· You’ll promote self-advocacy and confidence-building at every opportunity, encouraging people to speak up for themselves.
· You’ll work creatively and collaboratively to empower individuals to participate in decisions affecting their lives.
· You’ll act in line with relevant legislation (including the Mental Capacity Act, Mental Health Act, Care Act, and Human Rights Act), and you’ll constructively challenge professionals and services to uphold their duties.
· You’ll escalate concerns appropriately to safeguard individuals and contribute to improved service delivery.
To learn more about Advocacy and the services we provide, please visit our website.
Professional Development
We’re committed to helping our team grow. Whether you’re starting your career in Advocacy or looking to expand your expertise, we offer a range of development opportunities. We’re proud of our track record in supporting staff to build knowledge, skills, and experience across various advocacy roles.
Equality and Diversity
At Your Voice Counts, we are committed to creating an inclusive and supportive workplace. We value diversity, promote equality, and work to ensure everyone can reach their full potential.
We are a Disability Confident employer. Applicants who identify as disabled and meet all essential criteria will be offered an interview. If you require an alternative way to apply, please contact our HR team to discuss your needs.
Person Specification
We’re looking for passionate and committed individuals who can support people to be heard and make informed choices. Below are the qualities, experience, and skills we’re looking for in an ideal candidate.
Essential Criteria
Experience and Knowledge
· Experience of working or volunteering in health, social care, education, youth services, support services, or advice and guidance.
· Understanding of the challenges faced by people with mental ill health, physical health conditions, learning disabilities, or communication difficulties.
· Awareness of the importance of confidentiality, safeguarding, and professional boundaries.
· Knowledge of health and social care systems, and how to support people to access services.
Skills and Abilities
· Strong communication skills, including the ability to listen actively and adapt communication to meet individual needs.
· Ability to build trust and positive relationships with clients and professionals.
· A person-centred and empathetic approach to supporting others.
· Confidence in working independently, managing your own time and workload.
· Ability to write clear and accurate case notes and reports.
· Confidence using IT systems, including Microsoft Office (Word, Excel, Outlook), and experience of using contact or case management systems such as Charity Log.
Commitment and Practicalities
· Commitment to upholding the rights of individuals and promoting equality and inclusion.
· Willingness to travel across Newcastle, South Tyneside, and Gateshead to meet clients and professionals in various settings.
· Access to your own transport and a suitable home internet connection for remote working and admin tasks.
Desirable Criteria
· Previous experience working as an Advocate or in a similar role supporting people to understand their rights and make decisions.
· Experience of supporting individuals with complex needs, including those who may lack capacity or have significant communication barriers.
· Familiarity with relevant legislation (e.g. Mental Capacity Act, Mental Health Act, Care Act, Human Rights Act).
· Understanding of different types of statutory advocacy (e.g. IMCA, IMHA, Care Act advocacy, NHS Complaints advocacy).
· Formal training or qualifications in advocacy, social care, counselling, or a related field.
The client requests no contact from agencies or media sales.
Stour Health and Wellbeing Partnership (SHWP) is seeking to appoint a part time Community Builder to work with residents and stakeholders in the more rural Stour areas to foster partnership working, connect and strengthen local communities and to reduce social and rural isolation. By really listening to local people, the post holder will help local communities to identify the challenges faced and what residents want and support them in creating new initiatives or enhancing existing ones to meet these needs. The aim is to improve links between services, existing groups, new initiatives and the community to increase community health and wellbeing. We are looking to appoint a skilled relationship builder with strong interpersonal skills and an understanding of rural challenges to connect, coordinate and support initiatives. Experience of managing projects and measuring their impact is desirable.
The Stour Health and Wellbeing Partnership is a community led partnership set up to support residents in Shipston and the neighbouring villages



The client requests no contact from agencies or media sales.
Social Prescribing Link Worker
We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!
Position: Social Prescribing Link Worker
Location: Birmingham based in GP Surgeries
Hours: Full time 37hrs and part time post 22.5hrs p/w over 3 days ) flexible working available
Contract: 2 post available - 1 x FTE (job share may be considered) & 1 x Part Time
Salary: £27,619 per annum pro rata for part-time
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.
Closing Date: Midnight on Sunday 9th November 2025
Interview Date: Thursday 13th & Friday 14th November 2025
The Role
Social prescribing link workers will work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
Responsibilities include:
- Working with direct supervision from the Programme Lead/Senior Link Worker and input from the PCN’s Clinical Lead GP, take referrals from staff in GP practices within the local PCN.
- Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team.
- Developing trusting relationships and taking a holistic approach, based on the person’s priorities and co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
- Work collaboratively with all local partners to contribute towards supporting local community groups and organisations, making themselves aware of local resources and “assets” through mapping and then building a relationship with these organisations. Also sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- Social prescribing link workers will work collaboratively with GP’s and have a role in promoting social prescribing and educating non-clinical and clinical staff within their PCN multi-disciplinary teams on the benefits of social prescribing
- Raise awareness of other services available within the community and how and when patients can access them. Linking into the work of Neighbourhood Network Schemes, locality Adult Social Care & Community Mental Health Teams.
About You
As a Social Prescribing Link Worker, you will have a Level 3 qualification in a relevant field (Health & Social Care, Health Trainer, Health Improvement, Community Family Worker, Psychology) or be working towards/willing to work towards.
You will have:
- Demonstrable commitment to professional and personal development
- Experience of working directly in a community based context (including unpaid work)
- Experience of supporting people with a mental health need and or complexities/vulnerabilities
- Experience of delivering one to one support
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Knowledge of VCSE and community services in the locality
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
- Understanding of the barriers faced by those living in isolation
- Knowledge of IT systems including ability to use word processing skills, emails, the internet and able to create simple plans and reports
- Ability to complete paperwork, keep records and carry out own administration
- An interview is guaranteed to suitably qualified and experienced people with disabilities and all successful applicants will be subject to an enhanced DBS check
About the Organisation
A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Refuge Worker
Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow.
Salary: £28,857.12 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 10 November 2025
Interview Dates: 18 and 19 November 2025
The client requests no contact from agencies or media sales.
This is a crucial, high-impact specialist role. You will be the dedicated advocate and expert for members of the Armed Forces community, providing end-to-end support through the complex process of securing compensation and pensions they are rightly entitled to.
You will manage a dedicated caseload, taking full accountability for guiding beneficiaries through claims, reviews, reconsiderations, and appeals under both the Service Pensions Order and the Armed Forces Compensation Scheme (AFCS). Your ultimate accountability will be to provide professional representation and advocacy before the War Pensions & Armed Forces Tribunal.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key Responsibilities include:
- Specialist Legal Advice & Casework: Provide expert-level advice on War Pensions and AFCS legislation, managing a complex caseload from initial claim through to final appeal/reconsideration, and ensuring all advice is meticulously documented.
- Tribunal Advocacy & Representation: Serve as the primary advocate by preparing detailed case files, analyzing legal papers, and providing professional, in-person representation before the War Pensions & Armed Forces Tribunal.
- Holistic Support: Identify beneficiaries' wider welfare needs, coordinating seamlessly with other RBL teams to ensure they receive comprehensive, wrap-around support.
- Compliance & Excellence: Maintain rigorous standards of operational excellence, including accurate case record-keeping and strict adherence to RBL's performance criteria and Safeguarding Policy.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
What You'll Bring:
- Experience of working in an Advocacy capacity in the voluntary sector, public service, legal service or Armed services.
- Demonstrable experience of public speaking or training delivery.
- Proven ability to understand and interpret complex legislation (specifically related to War Pensions and AFCS).
- Proven experience of dealing with difficult and complex client situations.
- General knowledge of clinical conditions and their effects relevant to compensation and pensions.
- Experience of report writing and thorough documentation.
- Strong commitment to RBL's values and the ability to travel as required for Tribunal attendance, service meetings, and training.
Employee benefits:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Executive Director, Development
The King’s Foundation
Location: London, Ayrshire or Gloucestershire
Salary: The salary for this role is no less than £80,000 pa with significant flexibility on this for an exceptional candidate to ensure that the Foundation is able to attract leading professionals to this critical position
First formed in 1990, The King’s Foundation is a global charity delivering for people, places and the planet.
Inspired by His Majesty’s philosophy of Harmony, we build and support thriving, sustainable communities where people, places and the planet can coexist. We practise and teach the principles of nature that underpin food, horticulture, farming and wellbeing, showcasing this knowledge at our sustainable sites around the world. We also bring these philosophies and practices to life at heritage sites across the UK, and train and educate people of all ages to develop practical skills, rooted in nature and tradition, that help them play an active role in their communities.
Philanthropy plays a key role in the delivery of our vision and, with the support of a strong donor base, we raise c. £15M pa alongside an equally robust commercial income stream. We have enjoyed success in raising support for some significant capital projects in the last few years, and have been strengthening our case for a range of educational programmes and projects that will help us achieve our strategic objectives. To ensure the long-term sustainability of our work, we are now seeking a new Executive Director, Development to lead our fundraising activities in this next stage of our strategy.
Reporting to the Chief Financial Officer, and working closing with the CEO, COO, Executive team and members of our Board and Development Advisory Board, the Executive Director, Development will shape and drive a roadmap for this next stage of our philanthropic activity. Working as part of the Executive Team, you will exemplify the highest standard of professional integrity and represent the Foundation to senior stakeholders both internally and externally. With the support of a dedicated team and expertise of your peers, you will devise, implement and oversee an ambitious philanthropy strategy, underpinned by the appropriate fundraising policies, procedures and records including due diligence; raise the capital required to meet the Foundation’s fundraising targets; maintain detailed and up to date projections; own donor/prospect relationships; and communicate effectively to these stakeholders.
To be successful in this role, you will therefore be an experienced and entrepreneurial fundraising leader, who is equally adept at building significant philanthropic relationships as you are in meeting the operational requirements of an organisation of our size and complexity. You will bring a track record of personally cultivating significant gifts, as well as leveraging and supporting key stakeholders and volunteers to support these activities. Your international fundraising experience will be an added bonus, particularly with donors in North America. With your highly developed diplomacy, tact, and sophisticated interpersonal skills, you understand and know how to get the best of people in support of the organisations you’ve represented. In return, you will have the strong support of an experience Executive Team, a committed Board and Development Advisory group, and an exceptional organisation and brand to support these endeavours.
If this sounds like the career defining opportunity you are looking for, we want to hear from you. We are pleased to partner with Richmond Associates on this search and to learn more, please contact Sonja Dunphy, Managing Director, or Nicola Reames, Senior Consultant for a confidential conversation. To find their contact details, download a full information pack on this exceptional opportunity, or to apply, please visit their website by following the "Apply" button.
Closing date for applications: 9AM Thursday, 30 October 2025
Working with communities and partners around the world, we champion a sustainable approach to how we live our lives and build our communities.






