Member records manager jobs

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Senior Events and Membership Co-ordinator 

Salary: £32,640 (pro-rata) / 17.5 - 35 hours per week (both part-time and full-time options considered)

Job location: Central London and remote working – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person. 

• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?

• Are you hardworking, flexible, highly organised and efficient? 

• Are you reliable, with excellent attention to detail? 

• Do you have office administration experience?

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community.  Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack .

The Senior Events and Membership Co-ordinator has key responsibility for supporting our Organisational Membership alongside the Events Manager and the Head of Commercial Operations to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.

The Events Team is a key core team led by the Head of Commercial Operations, responsible for ensuring that support is provided to the QICN’s core programmes of work including the organisational membership, CPD events and various programmes.

The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.

Responsibilities

• Acting as a key point of contact for existing and new membership enquiries 

• Working with the Head of Commercial Operations to track key deliverables within the membership and ensuring the maintenance of accurate records.

• Ensuring the issuing of invoices and supporting the Director of Finance with chasing payments and tracking payments

• Writing and editing newsletters to improve membership engagement

• Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.

• Tracking key statistics on member engagement and attendee numbers

• Overseeing the coordination and administration of several QICN professional networks. 

• Supporting the Network Lead with outreach to potential network members. 

• Preparation of online and in-person meetings (creating Zoom events, booking venues, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day). 

Person Specification

• Minimum of five years’ experience of working in a coordination, support or administrative environment

• Experience of working with senior stakeholders 

• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)

• Experience of using CRM packages to manage, distribute, and update work

• Experience of organising events/workshops

• Experience of financial administration

• Experience in writing newsletter and promotional materials

• Detail oriented

• Good problem-solving and communication skills 

• Highly organised and methodical approach to managing workload, including competing deadlines 

• Able to work on own initiative and deliver timely, high-quality results

Desirable

• Experience in working in the healthcare sector

• Experience working with organisational members or high value clients

For the full Job Description and Person Specification, please refer to the Job Pack.

We are dedicated to the continual professional development of our employees and offer access to training opportunities.

We offer 25 days’ holiday per year (pr-rata for part time roles) plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.

Closing date:   Monday 3 November, 5pm

Interviews:       Monday 17 November, online via Teams

Please note that only short-listed candidates will be contacted after the closing date.

Charity no: 213128

About Chance to Shine 

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

About the role

It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Manager is critical to this growth.

This role would suit an energetic and ambitious events professional, who is able to bring a structured and collaborative approach to deliver a demanding programme of events to the highest standard. With the support and guidance of the Head of Fundraising, CEO, and Board of Trustees, this is an exciting opportunity to take on a career defining role in an exceptionally well regarded and well run charity.

Job Description

Purpose:

• Overall responsibility for the delivery of Chance to Shine’s events, ensuring each event is executed to the highest standard.
• To lead the planning, budgeting, sales and delivery of fundraising events at Chance to Shine ensuring each event maximises income and profit for the charity.
• To develop an events strategy to maximise income from fundraising challenge events.
• To build positive relationships with charity VIPs and ambassadors, ensuring they are fully briefed at each event.
• To manage the Events Officer.

Key Responsibilities

Event Management

• Project management of a full programme of events including cultivation dinners, annual awards receptions, and major fundraising events.
• Lead on selling Chance to Shine events to new and existing supporters, maximising income through ticket/table sales, auction and raffle income, and sponsorships.

Event Planning

• Lead on the concept and design of new fundraising events.
• To develop and regularly review an organisational events strategy focused on maximising income and return on investment for the charity.

· To develop annual budgets, forecasts and plans for all event income to feed into the wider fundraising budget. 

· To have specific responsibility for the events budget within Chance to Shine Enterprises (CTSE), the trading subsidiary. 

Relationship Management

• Broaden supporter networks and build a community of event supporters through networking, introductions, and working with the wider fundraising team to cross sell events and maximise income.
• Build relationships with existing and new event partners including; charity ambassadors and event hosts, venues, auctioneers, auction/raffle supporters, silent auction partners, and value-in-kind partners/sponsors. 
• To lead on supplier relationships.
• To work with and manage senior volunteers to develop, plan and deliver major fundraising events.

Beneficiary and challenge events

• To build relationships with high value event partners and supporters who are raising funds on behalf of Chance to Shine, providing support as needed.
• To provide guidance to the Events Officer to maximise income from challenge events and community/third-party events.
• To work with the Corporate Partnerships Manager to integrate fundraising challenge events into our corporate partnership offer.
• To develop and implement a strategy to grow income from challenge events.

Line Management

· To line manage the Events Officer.  

Other

· To engage Trustees, SMT and colleagues to support partnership opportunities where appropriate.

· To maintain up to date Raisers Edge records relating to event attendees and partners.

· To represent the charity at external events as appropriate.

· To assist with other fundraising tasks as required. 

· To lead on the contracts process for event partnerships, liaising with the Director of Finance & Resources and external legal support as required.

· To ensure fundraising events are delivered in a safe and professional manner including responsibility for risk assessments relating to fundraising activity and events.

· To ensure all areas of events fundraising comply with sector and charity regulations and best practice

Key relationships

The job holder will liaise with: 

· Chief Executive and the CTS Senior Management Team

· Fundraising team 

· Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams

· Supporters, prospective supporters, ambassadors and suppliers

· Chance to Shine Enterprises Board

· Trustees and Development Board members

· Event volunteers

Person Specification

Essential experiences and competencies:

· Educated to a degree level or equivalent

· Minimum five years’ experience in an events or fundraising team

· Experience of developing and managing budgets

· Excellent communication skills, both written and verbal, including strong inter-personal skills

· Line Management experience

· A demonstrable passion and connection to  the mission of Chance to Shine

Essential traits and drivers:

· Initiative to build, plan and deliver targets with a strong motivation to succeed.

· Professional, flexible and comfortable dealing with stakeholders at all levels.

· Enthusiastic and tenacious.

· Effective influencing and negotiation skills.

· Good team player.

· Strong attention to detail.

· Able to cope under pressure and work to tight deadlines. 

· Able to work extended hours to support events as required (TOIL will be available)

· Able and willing to travel throughout the UK

Desirable experiences and competencies:

• Experience of Adobe InDesign (desirable)
• Experience of CRM / Fundraising database (desirable)

Actors’ Trust supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.

It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community, and our recent repositioning has seen us take a step towards this. You would play a key part in helping us achieve our ambitions.

This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.

We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.

This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.

The application deadline is 8.59am on Monday 27th October. Interviews will be held on Wednesday 5th November at our offices in Adam Street, London, WC2N 6AD.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis

About the role

As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will:

• Welcome them to the service on site and at partner agencies,

• Listen carefully and non-judgementally to their story,

• Complete thorough Crisis and Mainstay assessments using a trauma informed approach,

• Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness.

• Help them formulate a holistic plan and help them take the initial steps, where necessary.

• Hold a caseload of members who require short term intervention to end their homelessness.

About you

• Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach.

• Ability to deliver excellent customer service, ensuring accessible, welcoming, and safe ‘front of house’ environment in a busy service.

• Experience of assessing presenting needs, and an understanding of strengths-based assessments. You will have empathy and understanding of the barriers to accessing services.

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.

• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.

• Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload.

• The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 November 2025 at 23:59

Interview date and location: Friday 14 November 2025 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC04009

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs (MAAD) to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.

JOB TITLE:Assistance Dog Training Manager

LOCATION:Great Horwood, Buckinghamshire

SALARY:£33,000 - £37,000 based on experience

JOB TYPE:Full-time permanent, with occasional evenings and weekends required

REPORTS TO:                   Head of Canine Supply, Training and Welfare

The Job

This role requires someone with previous experience in managing and or leading a Dog Training team within an Assistance Dog Organisation, to take responsibility for the day-to-day management of the Assistance Dog training team. The successful candidate will ensure that the team of Assistance Dog Trainers develop our puppies and dogs in advanced to training to ensure they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Alert Assistance Dog. They will also play a role in the training and development of less experienced members of the team.

The welfare of our dogs is very important to us. We have a no-kennel policy, and all our dogs live in the homes of volunteers until they are about 20 months old. We are committed to providing quality training and support for all our dogs and the volunteers who look after them.

The role involves working collaboratively across teams and managing stakeholders to streamline the process of training and placing Assistance Dogs.

Specific Responsibilities

Puppies:

• To liaise with the Dog Supply Advisor on puppy intake
• To support and guide the Puppy Assistance Dog Trainers, with all aspects related to socialising and training of puppies from 8 weeks of age to approximately 16 months of age. This will include observing and supporting in:

- Puppy classes

- 1-2-1 training sessions

- Home visits

- Writing up Behaviour Modification Plans

- Any other ad hoc training support

• To ensure training records are up to date
• To work alongside the Head of Department on the Advanced Trainer pick up schedule, ensuring dogs are put into advanced training at an appropriate standard
• To oversee and carry out MDD internal puppy assessment programme - Behaviour Check List (BCL)
• To ensure all puppies in the socialising scheme follow MDD Health and Welfare policies and procedures
• If and when required, to stay away from home, supporting Puppy Assistance Dog Trainers with their puppies and volunteers who are based in our regional areas
• To offer support to dogs and/or volunteers when needed in the absence of the allocated trainer

Advanced Dogs:

• To support and guide the Advanced Assistance Dog Trainers and when needed, to support with the training of their advanced group of dogs. This will include:

- Observing dogs in all areas of development

- Giving practical advice and support

- Assisting in writing up training plans

- Any ad hoc training support

• To carry out the final assessments of dogs in advanced training
• To oversee the preparation of and to deliver in accordance with the instructor pick-up schedule for the MAAD programme dogs within advanced training
• Support the Advanced Assistance Dog Trainers with potential matches for a particular client and dog, and to report this progress regularly to the relevant senior staff
• To offer support to dogs and/or volunteers when needed in the absence of the allocated trainer

Staff Development:

• To work alongside our Assistance Dog Programme Training and Development Coordinator with the training and development of Trainee Assistance Dog Trainers and support in upskilling less experienced Trainers

Puppy Socialiser Recruitment

• To monitor and when necessary, highlight to the Head of Canine Supply, Training and Welfare, a shortage of Puppy Socialisers and Temporary Fosterers
• When required, assist in the recruitment of new volunteer Puppy Socialisers

Other

• To liaise with the Health and Welfare Coordinator on any health issues regarding puppies and dogs within the Assistance Dog Training Scheme
• To liaise with the Instructor Manager on any dogs that are entering or currently in the Medical Alert Assistance Dog (MAAD) programme.
• From time to time, you may be required to have a dog living with you for additional training for a set period
• Highlight to the Head of Canine Supply, Training and Welfare in a timely manner, if you feel a dog is not reaching the appropriate standard or may be more suitable for another role. Detailed, evidenced reasons why, must be supplied
• To oversee the rehoming of withdrawn puppies and dogs from the Socialising Scheme
• To support the Head of Canine Supply, Training and Welfare with the quarterly Trustee reports
• Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records
• Support the charity’s fundraising, communications and volunteering teams as required
• Share best practice with colleagues across the charity
• To be familiar with ADUK and ADI regulations, ensuring that you adhere to these standards with regards to behaviour, obedience, welfare, and branding
• To liaise with and provide support for volunteers who may operate as part of the Medical Alert Assistance Dog department or charity as a whole

Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.

PERSON SPECIFICATION

SKILLS AND ABILITIES

• Ability to manage and support a highly driven team of dog trainers.
• Ability to demonstrate high quality judgement and a proven track record in relation to the following:
• Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public confidence in assistance dogs.
• Solutions to training and behavioural problems.
• Assistance Dog Training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed.
• Welfare and safety and appropriate time for referral to others.
• Appropriate support to trainee staff.
• Dealings with other staff, clients, and members of the public.
• Strong and clear teaching and instructing skills.
• Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues, and Puppy Socialisers.
• Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers, and other colleagues.
• High level of IT literacy and report writing skills including experience of using Microsoft-based programs such as Outlook, Word, Excel, Internet Explorer and Power Point.

KNOWLEDGE & EXPERIENCE

Practical knowledge and experience in the following areas:

• Had management or team leader experience for a minimum of 2 years within an ADUK Dog Training team.
• ADUK and ADI regulations.
• Basic theory of practical dog training.
• Law in relation to dogs.
• Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age.
• Dog and human psychology.
• Health and safety implications of dog and puppy socialiser handling. Some experience of assisting with the training and development of less experienced colleagues.

PERSONAL ATTRIBUTES

• You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as being able to motivate yourself.
• You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem-solving and making appropriate responses to new ideas and unexpected situations.

Values & Behaviours

There are a few key values that we believe are important in the workplace:

· Respect

· Cooperation

· Honesty

· Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

· Respectful communication

· Cooperating with others

· Honesty in all interactions

· Fairness in decision making.

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Life Assurance
• Free On-site parking

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends

Development Operations & Stewardship Manager | Full time (0.8 FTE considered) | 35 hours

Full Time Salary: £46,471 - £52,169
Hours: 35 hours per week full time | Monday - Friday
Location: Chambers Street | Hybrid / 3 days a week on site

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for an analytical, innovative, driven and methodical problem solver to join our Development team.

Benefits of joining us as our Development Operations & Stewardship Manager will include:

• Annually alongside your salary of £46,471 - £52,169, National Museums Scotland contributes 28.97% of this towards you being a member of the Cicil Service Pension Scheme
• A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays. For part time staff annual leave and public holidays will be pro-rated to reflect your normal working hours
• Cycle to Work scheme
• Free access to national (and international) museums and exhibitions
• Exclusive discounts on both local and national High Street and online retailers
• A range of wellbeing benefits including Employee Assistance Programme 24/7
• Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
• Access to all the above and more from day one of employment.

To see more of our benefits please visit out dedicated benefits page on our careers portal.

About the Development Operations & Stewardship Manager role:

This job sits within the Museum’s Development Team, supporting a team of fundraisers to build philanthropic relationships, corporate partnerships and run National Museums Scotland’s Membership programme. The successful candidate will report to the Head of Development and be a senior member of the Development team. The post holder will bring experience and knowledge of best practice across the full Development Operations function, including CRM and supporter insight, prospect research, and financial reconciliation and reporting. They will be excited by the opportunity to embed new ways of working within the Development team and to contribute to National Museums Scotland mission.

As Development Operations & Stewardship Manager at National Museums Scotland you will:

• Ensure that the CRM system(s) support fundraising objectives, processes and reporting requirements, maximising opportunities for actionable insights that enable fundraising growth
• Analyse and use supporter data to advise the department on strategic decisions, as well as preparing financial reports and forecasts
• Devise and lead a strategic prospect research plan, aligned with strategic funding priorities
• Oversee the accurate and timely reconciliation, recording and tracking of pledges and gifts across multiple income streams and three organisations
• Develop, implement and manage the supporter Stewardship framework, ensuring aligned donor and supporter retention activity across all income streams

Skills and experience we’re looking for in our Development Operations & Stewardship Manager:

• Senior fundraising operations role in the culture, higher education or third sector
• Significant experience of working with Tessitura, Raiser’s Edge or similar fundraising CRM(s)
• Significant experience of prospect research and pipeline management
• Advanced problem solving, organisational and planning skills
• Knowledge of the fundraising trends and data-led innovation in fundraising operations
• Strong financial acumen, with the ability to analyse financial information quickly and accurately

Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website) for full details of the position that may help with your application.

The closing date for this role is 26/10/2025. The Selection Event is likely to take place Thursday 6th/Friday 7th November.

Position: Transformation Project Manager 
Hours: Full-time, 35 hours a week 
Contract: Fixed Term contract – 12 months 
Location: Office based in London, with flexibility to work remotely 
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical 
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.

As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.

Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.

You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.

We are looking for someone with

• Proven track record of successfully delivering complex projects, including budget management of over £250k
• Experience of leading project delivery teams
• Skilled in working across cross-functional teams to align around shared goals
• Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
• Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
• Strong problem-solving, planning, prioritisation, and time management abilities
• Confident in assessing risks and issues accurately and taking appropriate action
• Knowledge of data platforms and CRM technologies is desirable

Please note this is a fixed term role for 12 months.

Closing date for applications: 9:00 am on Friday 24 October 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Experienced in dog rescue and leading a dedicated team? We are looking for an experienced Rescue Manager to join our kennel-free rescue.

Dogs 4 Rescue is the UK’s pioneering kennel-free rescue leading the rescue revolution. From humble beginnings to a multi-site operation we are leading change in our industry running a model which is far more complex than a traditional kennels.

We are looking to expand our team, so have created a new role. This is going to encompass looking after our team of dog-handlers to ensure that the whole operation works as efficiently and effectively as possible, and gives the dogs their very best lives.

Whilst this is primarily a people managing role, you will need to be comfortable around the dogs, and have experience working in dog rescue – kennel-free or kennels based.

As the role is new it can be adapted to the strengths of the successful applicant, and will evolve over time.

It is primarily a practical role, being out with the team and supervising / supporting them in their daily duties, but will also involve the inevitable paperwork that goes with management. You will be involved with logging what’s just happened, planning for what’s going to happen, and ensuring that all other stuff that needs to happen, happens…

Our visionary founder has a proven track record, changing the lives of nearly 3,000 dogs. She knows what works historically but needs another right-hand person who can help us become centres of excellenceoperationally.

There is no room for egos at our rescue – we are all about what is best for the dogs. One of our most important feedback mechanisms is ‘The Happiness Scale’ where every member of staff scores a dog’s happiness from their perspective. 

We need an objective, focused individual that will not let the emotional rollercoaster of rescue life affect the day-to-day. You will lift the team, bring energy and purpose. We need someone with resilience and the ability to be strong, driven people manager within the context of dog rescue.

Must drive and have own transport. May include some weekend work. 

ABOUT US

The WHO Foundation (WHOF), launched in May 2020 and headquartered in Geneva, was created as an independent Swiss foundation affiliated with but independent of WHO. Its mission is to mobilize greater private capital and partnership to advance the mission of the World Health Organization (WHO), enabling catalytic impact on the people whose lives rely on WHO’s work and facilitating innovation to maximize the impact of the resources we invest.

WHO plays a singular role in leading the global health ecosystem, acting as a first-responder to health crises — including the current conflict in Ukraine and on behalf of the 15+ million people in urgent need of aid in Horn of Africa; producing technical guidelines and tools to prevent and treat disease; and acting as a country-level convener with an unparalleled level of trust. The crises of the 21st century, including COVID-19, have made clear both the inequity of access to effective and affordable healthcare and the indispensable role of WHO. Yet WHO lacks sufficient resources to fulfill its mandate. And, beyond funding, its vision cannot be achieved by the public sector alone.

The WHO Foundation was therefore created as an independent Swiss foundation affiliated with but independent of WHO to marshal new resources from philanthropists, foundations, businesses, and individuals to support its mission: promote health, keep the world safe, and serve the vulnerable, while protecting the neutrality and independence of WHO as the world’s leading health authority. WHOF is a nexus for unique opportunities in global health, facilitating game-changing opportunities between the private sector and WHO. Our focus is on mobilizing grant income, shared value partnerships, and investment to power WHO’s work.

PURPOSE

The Fundraising Database Manager will support the Development team by overseeing and managing fundraising data analytics and reporting management, data systems, and related processes, to ensure alignment with the WHO Foundation’s strategic goals and data driven decision making. Our data analytics and reporting framework is at a foundational stage and requires development from the ground up, including the implementation of meaningful reporting and insights—making this role critical to its success.

REPORTS TO

The Fundraising Database Manager will report to the Head of Development Operations at the WHO Foundation.

KEY RESPONSIBILITIES

Data Management: 

• Administer and maintain the integrity of the data inputted into WHO Foundation’s CRM (Salesforce) and ensure fundraising data records are accurate and up-to-date. 

• Work closely with the Operations PMO office and the IT manager, which oversees the overall consistency of the information systems architecture to  ensure that Salesforce functionality meet the Foundation’s fundraising needs,

• Ensure that Salesforce is utilised effectively to fully meet the Foundation’s needs, as well as identifying areas for further process development.

• Demonstrate the ability to clean, format, and import data into Salesforce, using input obtained from team members across the Foundation in a timely and efficient manner.

• Liaise with the Operations PMO lead and external consultants and suppliers to support integrations with other fundraising platforms or other services when required.

• Regularly review and update existing data management processes and procedures.

• Provide ongoing training and develop training materials for Foundation newcomers and team members on the effective use of Salesforce and other relevant data procedures, ensuring adoption of best practices.

• Work closely with the Prospect Research team to implement a successful Prospect Management System within the CRM 

• Manages, troubleshoots, and works to resolve data analysis, reporting and systems issues and complexities as it relates to the Development team or data

• Facilitate discussions between leadership, fundraisers, WHO leadership and other stakeholders to identify needs and develop data structures and a salesforce environment that will support solutions and more effective fundraising.

Reporting and Insights: 

• Design and maintain a suite of Salesforce dashboards that provide real-time visibility into fundraising performance, pipeline health, and key KPIs.

• Deliver accurate and timely reporting - both regular and ad-hoc - for senior leadership, fundraisers, and operations teams.

• Develop and refine reporting mechanisms that inform the strategic planning of the EMT, Board, WHO colleagues, Development and Operations team.

• Create complex queries and supporter data selections to meet the needs of fundraising, stewardship, and communications functions.

• Implement and manage data hygiene reporting, regularly monitoring database integrity, sharing insights with colleagues, and partnering with them to strengthen data quality across the Foundation.

Gift Processing:

• Ensure that the rules defined for cultivation processes are applied consistently by all fundraisers and partner with the Finance team to ensure reconciliation with our financial accounts.

• Work closely with the Legal function to ensure accurate donor research records and due diligence are properly conducted and recorded. 

• Conduct quality checks to ensure the Foundation maintains accurate electronic records within the CRM of all gifts made to the Foundation, including the storage of important documents such as gift agreements and due diligence reports (liaising with the Legal team), which pertain to the Foundation’s relationship with our supporters and stakeholders. 

• Work with the Ops teams to manage an effective system for tracking overdue/outstanding pledge instalments and payments for the Foundation to be followed up.

PROFILE

• Bachelor's degree in any academic field. 

• Minimum of 7+ years of relevant professional experience in a Database Management role within a fundraising organization.

• Agile and IT-savvy approach with a demonstrable record of success in working with CRMs. Candidates with significant experience in Salesforce preferred.

• Experience of relationship building and management with various stakeholders internally and externally.

• Demonstrated success in building data analytics and reporting frameworks to support fundraising pipelines and reporting.

• Strong stakeholder engagement skills; able to translate diverse needs into effective technical solutions.

• Experience training colleagues, developing process documentation, and managing projects

• Excellent written and verbal communication skills in English; knowledge of French or other UN languages is an asset.

• Detail-oriented, organized, and adaptable, with the ability to prioritize multiple tasks in a fast-paced environment.

• Familiarity with data privacy, GDPR and compliance in global fundraising context

WHAT WE OFFER

• Rewarding work in a dynamic non-profit environment

• A collaborative workplace within a multicultural team

• An agile and flexible environment 

ADDITIONAL INFORMATION

• Type of contract: Permanent contract 

• Location: Ideally Based in Geneva,  though other locations may be possible

• Working rate: 100%

• Deadline for application: 22.10.2025

The WHO Foundation puts equity at the center of all its work and is committed to building, fostering, and preserving a culture of diversity, equity, and inclusion. Employment and advancement opportunities are based upon individual qualifications, regardless of gender, color, gender identity, ethnicity, disability, nationality, cultural & religious background, beliefs, socioeconomic status, sexual orientation, and marital status. We encourage candidates from all backgrounds to apply.

We’re looking for a Finance Manager who combines technical excellence with a sense of purpose. At Oak, our work in finance helps power our mission, ensuring that public funds are used wisely, transparently, and to the greatest impact for teachers and pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

This isn’t a traditional finance role. At Oak, finance isn’t just about managing numbers, it’s about enabling impact. You’ll work at the heart of a mission-driven, fully remote organisation that takes pride in the clarity, fairness, and transparency of its financial management.

You’ll oversee the day-to-day finance operations, ensuring Oak’s financial systems and reporting are accurate, efficient, and aligned with our obligations as an Arm’s Length Body of the Department for Education. You’ll lead the production of insightful management accounts, support audits and statutory reporting, and champion best practice in financial stewardship.

As a trusted deputy to the Head of Finance, you’ll help shape the continuous improvement of our processes, support budget holders across the organisation, and ensure colleagues have the financial insight they need to make sound, impact-focused decisions.

This is a hands-on role with wide influence across the organisation. Ideal for someone who enjoys the detail but also sees the bigger picture. You’ll bring a collaborative mindset, a commitment to high standards, and a belief that excellent financial management enables great work to happen.

�� What You’ll Be Doing

• Manage the day-to-day finance processes, fostering a culture of development and high standards. Ensure regularity, propriety, and effective stewardship, in line with the Nolan Principles of Public Life and the standards outlined in Managing Public Money.

• Lead the continuous improvement of Oak’s finance operations and systems

• Lead the production of monthly management accounts and board reporting packs, ensuring accuracy, clarity, and insight.

• Oversee monthly reconciliations, journal reviews, and payroll checks to ensure accuracy and compliance.

• Ensure timely and accurate financial information is available to support decision-making, audits, and annual reporting.

• Deputise for the Head of Finance and take on other general responsibilities as required.

• As a member of the Oak Team, contribute to the wider success of the organisation and support and role model our culture of inclusion, freedom, responsibility, and continuous improvement.

�� What We’re Looking For

• Accounting qualification (e.g. ACA, ACCA, CIMA) or demonstrable equivalent experience in financial management and reporting.

• Experience managing finance processes, with a track record of ensuring accuracy, compliance, and efficiency.

• Able to communicate effectively in written and verbal formats, and work independently to identify and act on opportunities or solve problems.

• Advanced skills in Excel or Google Sheets, including experience building financial models to support effective decision-making.

• You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to the requirements of the role and the culture at Oak. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to a remote interview on Zoom.

We love giving feedback, so at the end of the application process we'll share how well you performed.

We are aiming to start interviews early November.

We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Public Affairs and Campaigns Manager - Inside Track

ABOUT US

There are millions of highly educated, well-paid, politically engaged people who care deeply about the world. Every morning, they go to work in professional services firms knowing that the firms they work for and the industries that they are a part of are blockers rather than enablers to a just transition. 

They look for ways to ‘make a difference’ internally but fall at every hurdle. They think about quitting but feel financially tied to their jobs. They become accepting of the fact that things are how they are. They become disillusioned and start to feel helplessness and even shame. They offer little value to the transformation that the world needs and that they themselves yearn for. 

Inside Track supports professionals working within major industries to come together — often in confidential or anonymous settings — to surface insights and build collective power for an equitable, regenerative future.

We’re seeking a Public Affairs and Campaigns Manager to lead the translation of those insights into bold, well-targeted campaigns that disrupt harmful norms and accelerate systems change.

This is a high-trust, high-impact role for someone who understands how industries function — and how to challenge them effectively. You’ll work closely with Insiders and partners to surface intelligence, identify pressure points, and design interventions that create influence from within.

This is not about attacking industry. Our Insiders care about their sectors and want them to thrive. Your role is to help shape campaigns that are both disruptive and credible — grounded in insider knowledge, strategically sharp, and emotionally intelligent.

ABOUT THE ROLE

This is an amazing opportunity for someone interested and experienced in how policy making, press and campaigns work. 

The role is at a start-up non-profit looking to create a global movement to support senior professionals in powerful industries to - collectively and anonymously - help drive positive change in their industries.

Your job will be to help serve as a conduit between groups of industry insiders and the regulators, policymakers, shareholders or consumer groups they want to activate. 

The job is perfect for someone deeply interested in and knowledgeable about the workings of government who has direct experience of briefing, engaging and working with Members of Parliament, civil servants, regulators, shareholders and/or press. 

You will also be working alongside and in partnership with NGOs and consumer groups.

PERSON SPECIFICATION

We’re looking for someone with a bold campaigning instinct, sound strategic judgement, and a strong track record of working directly with shareholders and/or government/policy makers/regulators. 

Our essential criteria is that you:

• Have at least 18 months experience working in Parliament, in public affairs or in shareholder management;

• Bring care and kindness in the work you do.

Additional key skills and experience:

• Campaign leadership: proven experience designing and delivering campaigns that influence public, policy or corporate behaviour;

• Power mapping and strategy: strong instincts for pressure, timing, and influence in complex systems;

• Stakeholder engagement: skilled at working across insider and outsider groups — from boardroom to protest line;

• Communication: exceptional writing and messaging skills; confident with the press and public platforms;

• Confidentiality and care: understands the risks insiders face and knows how to build trust and safeguard participation.

HOW TO APPLY 

Stage 1: Applicants are requested to apply via CharityJob by 10am on 27th October 2025. 

Stage 2: You’ll be invited to submit a full cover letter and/or attend a video call interview with one of our team to discuss your application. 

Stage 3: We will be providing you with exercise (max time commitment 1hr) to complete. 

Stage 4: You’ll be invited to a second interview, likely in person.

TIMELINE

Closing date: 10am on 27th October 2025

Interviews: November 2025

Start date: December 2025 / January 2026

A NOTE ON INCLUSION

We are committed to building a team that reflects a wide range of experiences, backgrounds and perspectives.

If you’re not sure whether you tick every box, but feel excited about the work, we strongly encourage you to apply.

We particularly welcome candidates from backgrounds underrepresented in media, campaigning, and systems change roles — including people of colour, disabled candidates, and those from working-class or non-traditional paths.

Please note that to be considered for this post, you must be legally eligible to work in the UK. We are unable to hire anyone that isn’t already living in the UK, nor are we able to sponsor visas. 

WELLBEING AND TEAM CULTURE

This is a remote working role with regular travel to London. As a team we enjoy coworking together in-person on a regular basis, and invest in our working relationships. 

Building a culture of wellness is important to us. All employees at Inside Track are able to access to 1-1 coaching and wellbeing support to help them navigate this work. 

For further info and the full job description, please see the attachment below. 

 #campaigns #campaigning #public affairs #campaigns manager #public affairs manager 

Terms & Conditions:

Location: Can be remote or based in London or Manchester. Must be able to regularly attend all day meetings in London and to travel extensively in England

Working hours: Part time – 3 days a week 

Contract: 12-month initial term with a view to extending 

Salary: £25029 per annum, actual salary (FTE £41705). If based in London: £27423 per annum, actual salary (FTE £45705, inclusive of London weighting) 

Benefits:

Pension: Aviva Stakeholder pension with a 5% employer contribution .

Annual leave: April to March - 30 days plus statutory bank holidays (18 days + pro-rated bank holidays for a 3-day week) we also have an additional 3 closure days between Christmas and New Year.

Other benefits: Eye-care vouchers, Cycle to Work Scheme, Employee discount platform, Clinical Supervision and Employee Assistance Programme.

Role Summary:  

We are building something bold: a collective of women and organisations working side by side to end the unjust, unsafe and unfair use of remand against women in the UK. We need a leader who is not only strategic and organised, but also deeply committed to the power of lived experience, coproduction, and intersectional feminist principles. 

This role is the backbone of the project. You’ll hold the threads that connect our members, supporting and championing women with lived experience of the criminal justice system, and ensure our collective voice is strong, united, and impactful. You’ll be guiding—not dictating—so that the project grows from the wisdom, creativity, and resilience of the women at its heart. 

If you’re ready to use your skills and passion to create real change, and you believe in leadership that listens, collaborates and disrupts the injustice of remand, this is the role for you.  

Women with lived experience are actively encouraged to apply for this role, if you do not think you meet all the criteria set out below but do believe you have transferable skills or relevant experience that would make you successful in this role, we would be happy to have an informal conversation with you, to arrange this, please proceed to the application portal for the contact details of Kate Fraser.

Key Responsibilities Areas:

1. Project management and coordination 
2. Coordination of the collective  
3. Partnerships and stakeholder engagement  
4. Communication  

For full description please download the recruitment pack.

Do you have the leadership skills to run a busy residential centre and inspire a team to deliver outstanding outdoor learning experiences?

We’re looking for you to join our Environmental Education Charity as our new Centre Manager. 

• Permanent full time contract
• Starting salary is circa £39,390 per annum
• Excellent benefits – including 28 days annual leave + bank holidays, life assurance and a health cash plan (see the full list below)
• Work in a stunning location, with nature on your doorstep every day
• We have a 2-bedroom bungalow on site, providing the opportunity to relocate to beautiful Somerset (subject to availability).

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As our Centre Manager you will have a key operational and leadership role within our charity. You’ll work closely with the Head of Education and Operations to ensure the effective running of your centre, ensuring all activities align with the Field Studies Council vision and strategy. 

You will have overall responsibility for the day-to-day operations, management and performance of your busy residential learning location. This will involve budgeting and ensuring effective systems are in place to meet customers’ expectations. As well as working with our Sales and Business Development teams to actively retain and develop new business opportunities. 

You will successfully lead and manage your team, providing clear direction, motivation, support, and feedback. As well as play an active role in recruiting, inducting, and developing each team member supporting them to perform at their best with a strong focus on delivering excellent customer service.

Please refer to the vacancy pack for further information on the full responsibilities of this position. 

Where you’ll be based

Field Studies Council Nettlecombe Court is a unique and inspiring place to work. Set in a peaceful valley on the edge of Exmoor National Park, the house is a striking Tudor and Georgian mansion surrounded by ancient woodland, heritage parkland, and a nationally important Site of Special Scientific Interest.

Working here means being immersed in nature every day, with easy access to the Somerset coast, Exmoor, and the Quantocks National Landscape. The setting is not only beautiful but also rich in history and biodiversity, offering a truly rewarding environment to be part of.

Who we’re looking for

You will have developed strong business management skills from your previous work experience and be confident to deliver the day-to-day operational functions of a busy learning environment.

Experience in a similar centre environment within the leisure, hospitality, or education sectors is advantageous.
 
In addition, you will have: 

• Excellent communication skills, with the ability to engage a wide range of audiences.
• A proactive approach to personal development. You will be motivated to learn new skills and seek new challenges, as well as be able to inspire others to do the same. 
• Demonstrable time management and prioritisation skills. 
• A passion for outdoor learning and a commitment to its value

Sound like the role for you? Join us and help shape outstanding learning experiences in nature.

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 9.00am on Monday 20th October 2025.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Nettlecombe Court on Wednesday 5th November 2025.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

Contract: Permanent

About the role

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. Our team provide a one to one specialist housing led service to help people find and secure affordable housing. We offer person centred support and will help people with anything else that will support someone to end their homelessness, such as mental health and well-being, finances or finding employment. Alongside the coaching we offer practical and creative workshops.

The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.  

As a coach/ lead worker in the structured coaching team with a landlord liaison specialism, you be supporting people to prevent their homelessness or supporting people who are homeless into the Private Rental Sector.

You will be the lead worker for people who have engaged well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness.

With a specialism in landlord liaison you will be finding, securing and maintaining the relationships we need with private and social landlords to provide a supply of good quality and affordable homes for Crisis members.

The key to success will be your ability, as part of the Crisis team, to make collaborative, consistent and persistent relationships with each person

About you

· Experience of working within a relevant sector (e.g. homelessness, mental health, drug and alcohol treatment) and have good knowledge of relevant housing, homelessness and welfare legislation

· Excellent understanding of the rental housing market local to Skylight Oxford and experience of sourcing and procuring properties including demonstratable knowledge of the legal requirements when letting a property

· Understanding of both the needs of social and private landlords and the barriers and opportunities faced by people moving out of homelessness and into housing.

· Effective negotiation skills with the ability to mediate between parties who may have different priorities and to broker agreements

You may have experience in; Homelessness, Mental health, Drug and Alcohol or the Criminal Justice System.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 3 November 2025 23:59

Interview process: Competency-based interview

Interview date and location: 12 November 2025, either in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ or online Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

For more information about our work please visit

Registered Charity Numbers: E&W1082947, SC040094