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The Diana Award, London (Hybrid)
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Page 4 of 19
London, Greater London (Hybrid)
£28,175 per year
Full-time
Contract (6 month contract (until 31 Dec 2024))
Job description

Job Description

PROGRAMME DELIVERY

  • Programme Delivery: Plan and deliver activities, opportunities and events for young people in line with programme objectives, processes and guidance.

  • Programme Content: support and contribute to the development/review of programme content, resources and communications such as newsletters.

  • Impact and evaluation: Support the collection of monitoring and evaluation data, facilitating evaluation activities within training sessions and events as required; contribute to ongoing processes of programme learning and review as a member of the delivery team.

  • EDI: Work with the Programme Manager to ensure that Equality, Diversity, and Inclusion are embedded in the process of programme development and curriculum design, including learning styles and accessibility.

  • Youth engagement and insight: Collect and process feedback from schools and young people

  • Safeguarding: Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to DSL and uploading to MyConcern.

PROGRAMME ADMINISTRATION

  • Stakeholder engagement: Manage day to day relationships with programme participants and external organisations/individuals supporting delivery, including managing the main anti-bullying inbox

  • Finance: Ensure personal or participants' expenses are submitted on time and in line with expense policies and TDA financial procedures

PERSON SPECIFICATION

SKILLS

• Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel) 

• Excellent customer support skills and telephone manner

• Ability to write for different audiences

• Ability to work independently and effectively as part of a team

• Excellent organisation skills and ability to learn quickly

• Excellent time management and attention to detail

• Able to maintain confidentiality and to share information appropriately and professionally

• Problem solving skills and ability to trouble-shoot quickly

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission

EXPERIENCE / KNOWLEDGE_

• Experience of providing administrative support within a busy and high performing team

• Demonstrable experience of organising and prioritising a demanding workload to meet deadlines

• Experience of working effectively within a team and the ability to build good working relationships with others

• Experience of working with a customer relationship management tool, preferably Salesforce (desirable)

• Experience working with schools in an administrative function (desirable)

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission 

• A commitment to follow The Diana Award’s Safeguarding Policy and processes at all times

This is role is a fixed-term contract to the end of 2024, and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.

Posted by
The Diana Award View profile Company size Size: 11 - 20
Posted on: 15 May 2024
Closing date: 31 May 2024 at 23:59
Tags: Admin,Advocacy

The client requests no contact from agencies or media sales.