Operation manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a detail-oriented finance professional with strong ledger and reconciliation experience to join our Finance and Legacy Administration team as Finance Officer. You’ll play a key role in supporting the financial operations of the charity whilst working alongside the Finance Officer (Payables) and reporting to the Head of Finance and Administration. You’ll be liaising with staff across the charity, those in Head Office, the four Farms and their Visitor Centres, Field officers and the International Team.
Key Responsibilties:
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Processing of Farm, Visitor Centre and Shop income
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Processing and reconciling of fundraised income
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Co-ordination and control of stock at Visitor Centres and Head Office
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Sales ledger
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Processing of international expenses journals from the circa 16 international projects the Charity funds
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Assist in the preparation of monthly Management Accounts including accruals and prepayments
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Ensure that the Fixed Asset Register is kept updated and reconciled
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Assist in the preparation of Quarterly VAT returns
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Working proactively with the Head of Finance and Administration, Finance Officer (Payables) and other key internal staff to achieve the overall goals of the Charity
About you:
We’re looking for someone with substantial experience using finance software packages, strong skills in sales and nominal ledger management, and a solid understanding of double-entry bookkeeping. You’ll need excellent Excel and numeracy skills, strong attention to detail, and the ability to work under pressure and to deadlines. Ideally, you’ll be AAT qualified or part-qualified, with experience using Sage 200 or Microsoft Dynamics 365 Business Central, and familiarity with EPOS systems, charity VAT, and foreign currency transactions. A flexible, organised, and conscientious approach is essential, along with a genuine interest in the work and values of World Horse Welfare.
Location:
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary.
What we offer:
- Generous pension scheme and cash health plan
- Paid employee sickness absence scheme and compassionate leave
- Death in service benefit of 4x annual salary
- Minimum of 31 days holiday (including bank holidays and a Christmas shutdown)
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.
We are looking for a skilled and detail-focused individual to join the Finance Department at Hereford Cathedral as our Senior Finance Officer. This is a key role supporting the financial health of the Cathedral, ensuring the integrity of our accounting systems and compliance with regulatory requirements.
To provide expert financial administration, ensuring the accuracy and integrity of the Cathedral’s accounting systems. To support the Chief Finance Officer in delivering efficient financial operations, compliance with regulatory requirements, and transparent reporting that aligns with the Cathedral's mission and values.
The ideal candidate will be self-motivated and organised, with excellent attention to detail and a collaborative approach. If you are enthusiastic about combining financial professionalism with purpose-driven work in a faith-based environment, we would love to hear from you.
Joining Hereford Cathedral means becoming part of a close-knit and passionate team, working in one of the most historic and inspiring buildings in the region. With up to 130,000 visitors each year, the Cathedral offers a dynamic workplace rooted in faith, heritage, and community.
Key Responsibilities
- Manage the purchase ledger, including coding invoices, maintaining records for capital projects,and running payments
- Reconcile bank accounts, control accounts, and digital payment systems to ensure accuracy.
- Prepare and submit Gift Aid claims and grant applications.
- Process payroll information prior to submission to payroll bureau and ensure timely payment to staff.
- Assist with the preparation of monthly management accounts and circulate reports to department heads.
- Post journals, accruals, and prepayments during month-end routines.
- Reconcile intercompany transfers and company charge card transactions.
- Assist with quarterly VAT submissions.
- Assist with the preparation of annual statutory accounts.
- Assist with the provision of information to support the annual external audit.
- Perform year-end routines in Sage, maintaining the integrity and efficiency of financial records.
- Load budgets and support the development of tailored reports for internal use.
- Work with the Cathedral’s digital working group to improve financial reporting processes.
- Provide ad-hoc financial support to the CFO, contributing to the overall effectiveness of the department.
- Take on additional tasks as required, supporting the evolving needs of the Cathedral and its mission.
Job Specification
Essential
- Qualified or part-qualified AAT (or equivalent)
- Experience of financial administration.
- Excellent attention to detail and organisational skills.
- Ability to work collaboratively in a dynamic and faith-based environment.
Desirable
- Experience using Sage 50 or Xero.
- Experience in accounts preparation, including draft management accounts for charities.
- Understanding of VAT, payroll and gift-aid processing.
Working Hours
This is a full-time role of 35 hours per week, typically Monday to Friday from 09:00 to 17:00. Some flexibility or hybrid working may be discussed at interview. Occasional out-of-hours work may be required, with time off in lieu offered for agreed additional hours.
Our Staff Enjoy
- A unique working environment in the heart of Hereford’s historic centre
- Free on-site parking
- 25 days annual leave + bank holidays
- non-contributory pension scheme with an 8% employer contribution.
- A collaborative and supportive team culture
- Opportunities for professional growth and development
- Discounts in the Cathedral café and shop
HOW TO APPLY
For full details and how to apply, please visit the vacancies page of the Hereford Cathedral website. Fully completed application forms must be received before midday on the closing date of Monday 27 October 2025. Please note that we do not shortlist from CV-only submissions.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
The role is based at the Crisis Brent Skylight in Harlesden, some local travel may be required.
About the role
We are looking for an experienced individual who is passionate and knowledgeable about leading the drive for evidence-led change in local systems for some of the most excluded members of our community and to drive forward the delivery of Built for Zero in Brent. The role requires excellent leadership skills to bring together a range of stakeholders to focus on the challenges, provide solutions to longstanding barriers and problems and inspire positivity and resilience. The role will be line managed by Crisis but embedded within Brent Council.
About you
To be successful in this role you will have:
- Experience of achieving system change through partnership, collaboration and use of data
- Ability to identify key barriers to progress and problem solve sensitively and collaboratively, maintaining strong and positive working relationships
- Experience or in depth understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries.
- Excellent self-management and project management skills and an ability to monitoring progress and achieving deadlines and outcomes
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 28 October 2025 at 23:59
Interview date and location: Thursday 6 November 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
If you would like to have an informal conversation about the role, please email us and we will arrange a call with the hiring manager.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part-Time Senior Fundraising Manager
Check our Flour, Salt, and Time Video; Stories; Participatory Action Research and Environmental Impact Report 2025 and Our Work and Theory of Change on our website
Job title: Part-Time Senior Fundraising Manager - London & Brighton
Reporting to: Managing Director
Remuneration: £40,000 (Pro-rata, part-time, 0.4FTE)
Location: Both Face to Face and Remote, London-based with occasional travel. Coworking office Space in Brixton.
Days and Hours: 0.4FTE, 2 days a week (15 hours/week), Flexible hours, availability to work from the office on Wednesdays, when the core team and young people work at our coworking space in Brixton. Ideally, the working pattern would be Wednesdays and Fridays.
Duration: Permanent contract.
Start: Nov 2025 / Apply ASAP as we interview and recruit as applications come, no more applications will be taken after 31st Aug 2025
Wellbeing Pack: Employees have access to enhanced Holidays, Flexible Working, Coaching Sessions and Monthly Wellbeing Expenses. Check our Wellbeing Pack.
About Breadwinners
Breadwinners is a multi-award-winning social enterprise and charity that supports young people seeking asylum and refugees to have their first work experience in the UK, selling organic baked goods. Since 2016, we have steadily grown, and we are looking for our first Senior Fundraising Manager to help us take the next step in our growth journey. Breadwinner's unique model provides work, training and personal mentors, so that young refugees can start and progress in their careers, using our platform as a stepping stone. We achieve this goal through three consecutive programmes, using our award-winning bread stalls in markets across London and Brighton and wholesale for socially-minded cafes and restaurants.
Over the last 7 years, we have made a significant impact in supporting over 744+ programme participants, with an impressive 93% reporting notable improvements in their overall well-being, 76% of our Breadwinners programme participants progress into work, further education or volunteering, and all this while minimising our Carbon Footprint by 20.5% through the sale of organic goods. This year, we are planning to double our impact with young refugees, with recently secured funding, new markets, and a focus on our wholesale model.
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Risers programme: A two-month early intervention programme designed to provide structured work experience, training, and mentorship to newly arrived young people seeking asylum through our 18 stalls.
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Breadwinners programme: The follow-up programme for refugees with the right to work, which involves working as a market stall manager for six months and earning the UK living wage.
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Proofers programme: A progression programme that entails working remotely as part-time online sales representatives for six months, managing our wholesale delivery model.
We’re looking for someone passionate about making a real difference in the lives of young refugees and people seeking asylum. The ideal candidate will bring a mix of strategic thinking, hands-on fundraising experience, excellent communication skills and a strong sense of purpose. You will be working directly with the Managing Director, forming a team with a part-time Fundraising Manager, in direct contact with our passionate Core team, Board of Trustees and volunteers to secure grant funding, and develop our corporate and major donors streams. You will help to drive the growth of Breadwinners and enable the team to deliver a bigger positive impact for young refugees new to the UK.
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Please apply as soon as possible by submitting your cover letter and CV. Please use “BW - Part-Time Senior Fundraising Manager” as the email subject. We will arrange interviews for great applications as they come in. No more applications will be taken after the 24th of October 2025.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
We welcome informal chats about the role - please contact Martin Cosarinsky Campos.
Ideal candidates attributes
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A deep commitment to supporting refugees and young people seeking asylum.
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A proven track record of securing multi-year, six-figure grants from trusts and foundations.
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Experience delivering successful income strategies from corporate partners and major donors.
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Significant experience working in a fundraising or sales role within a charity or social enterprise, including writing funding proposals and stewardship reports.
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Familiarity with Salesforce or similar CRM systems for managing donor relationships.
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Strong financial acumen, with experience in budgeting, financial planning, and setting income targets.
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Excellent communication and relationship-building skills – confident in setting agendas, leading strategic conversations, and developing long-term partnerships.
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Experience in demonstrating impact in communications to donors and working with operational teams to design impactful programmes.
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A proactive, self-starting attitude with the motivation and willingness to upskill where needed to support a small and ambitious organisation.
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Proven experience in line managing a team, demonstrating strong leadership, clear communication, and the ability to support staff development and performance.
Responsibilities
Fundraising from Trusts and Foundations
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Identify and research new funding opportunities to build and maintain a strong pipeline of prospects.
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Write and develop compelling funding proposals for both new and existing trust and foundation partners.
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Lead on securing six-figure grants for the forthcoming year, working closely with a part-time Fundraising Manager and the Managing Director.
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Collaborate with the Programmes team to create engaging donor reports and impactful communications that reflect the voices of young refugees and our wider community.
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Prepare clear, strategic briefings for senior colleagues ahead of meetings with funders and key stakeholders.
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Produce detailed and accurate impact and financial reports for the Board and funders, ensuring transparency and accountability.
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Understand trends in the fundraising landscape and flag both opportunities and risks.
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Use Salesforce to manage the fundraising pipeline.
Developing the Corporate and Major Donors Stream
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Help shape and grow Breadwinners’ Corporate and Major Donor fundraising streams.
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Independently manage a portfolio of corporate partners and major donors, ensuring exceptional stewardship, five-figure gifts and year-on-year growth..
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Proactively cultivate a pipeline of new corporate and high-net-worth individuals, using creative approaches to connect them with Breadwinners’ mission.
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Support the successful delivery of corporate partnerships, including employee engagement, staff fundraising, and volunteering initiatives.
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Build and maintain strong, meaningful relationships with external stakeholders, including funders, donors, and volunteers.
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Foster a culture of excellent relationship management and donor care across the organisation.
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Use Salesforce to manage relationships.
Finance
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Help the Managing Director keep a healthy level of restricted and unrestricted funds.
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Help track progress against income targets and report on performance regularly to the fundraising team.
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Work with the Managing Director and Operations Teams to develop budgets for funding proposals, ensuring all organisational costs are covered.
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Contribute to the management of budgets and assist in preparing forecasts and annual plans.
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Flag risks or opportunities that may affect income generation for the Managing Director.
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Use Xero to manage Profit and Loss at the organisation and funding level.
Team Support and Collaboration
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Direct line management of a part-time Fundraising Manager, providing guidance, support, and oversight to help achieve fundraising goals.
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Play a proactive role in facilitating a positive, collaborative and high-performing fundraising team culture.
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Participate in programmes, training, participant graduations and delivery to fully support and experience Breadwinners Theory of change and the impact it plays on young refugees.
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Leverage the experiences of young programme participants sensitively to help steer the fundraising strategy.
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Work with the Managing Director and Board of Trustees to ensure fundraising plans align with organisational needs and priorities.
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Carry out additional fundraising and administrative tasks as needed to help the MD and team.
We support young refugees well-being by providing them with work, training and mentoring.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 19/10/2025
Interview date: 29/10/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Martha Jones House team.
Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will be:
- Overseeing the day-to-day management and staffing of a fast-paced 50-bed hostel.
- Responsible for directly line-managing the staff team; carrying out inductions, supervisions, probation reviews and appraisals.
- Reporting incidents to senior management and commissioners and ensure staff are trained and confident in incident response and health & safety protocol.
- Leading on referrals in and out of the hostel; supporting the team to focus on engaging service users towards positive move-on.
- Working closely with the Lead Manager & in-house Clinical Psychologist; fostering a culture of high performance and continual striving to improve upon successes throughout your team.
- Developing and managing partnerships with key agencies across London. Working closely with the Lambeth Pathway Manager to support smooth & timely moves across the Pathway.
You will be:
- Outcome focussed.
- Experienced in organising the operations of a complex, busy service.
- A decisive and effective leader.
- An excellent communicator able to form and maintain effective working relationships with all partners.
- Experienced in directly manage staff, oversee the management of others and ensure the services finances are well managed.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
For more information and to apply visit our website.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Exciting Opportunity for a Training, Conferences and Events Programme Manager – Make an Impact Today!
Anna Freud is seeking a Training, Conferences and Events Programme Manager to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We’re offering a permanent contract, hybrid working and flexible arrangements. You’ll lead a team of four, influence cross-organisational programmes, and play a key role in shaping change. Benefits include generous leave, pension scheme, wellbeing support and staff networks. Join us to develop professionally and make a real impact on children and families’ mental health.
You can find more information on our benefits on our website.
What you’ll do
As the Training, Conferences and Events Programme Manager, you will lead the delivery and growth of Anna Freud’s training and events portfolio, overseeing a team, managing operations, and ensuring programmes are impactful, inclusive, and aligned with organisational strategy.
will provide leadership and operational oversight of the Training, Conferences and Events team, including line management.
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Drive strategic growth through financial forecasting, marketing, and identifying new opportunities.
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You will develop and maintain strong relationships with internal colleagues, external partners, and commissioners.
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Ensure delivery against key performance indicators, including quality, impact, equity, diversity and inclusion.
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Oversee budgets, contracts, and resources, ensuring processes are consistent and risks effectively managed.
What you’ll bring
You’ll be an experienced programme manager who thrives in a fast-paced environment and enjoys leading people, managing complex projects, and building strong partnerships. You’ll bring the skills and confidence to grow our training and events portfolio while keeping quality, impact, and inclusion at the heart of everything you do
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A strong track record of managing multiple programmes or projects with competing priorities.
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Leadership experience, including line management and the ability to inspire and influence others.
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Solid financial management skills, from budgeting to forecasting.
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Confidence in navigating operational areas such as contracts, HR, IT, communications, and compliance.
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Excellent communication and collaboration skills, working effectively with partners and colleagues at all levels.
Next steps
Closing date for applications: midday (12pm), Friday, 31 October 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Wednesday, 05 November 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Wednesday, 12 November 2025.
How to apply: visit our website via the Apply button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
Shop Cover Manager - London
Job reference: REQ004442
Starting full-time salary £23,581.58 a year (£12.96 per hour). Role also includes an additional £1,750 allowance and £5,000 car allowance
Supporting Scope shops based in the London area. It is therefore essential that you can travel within this geographical area. Supporting Scope shops based in the London area
Permanent, 35 hours
Job description
Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich. It is therefore essential that you can travel within this geographical area.
This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence and maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Divisional Support Lead, you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.
To be successful in this role
· You’ll need a commercial, can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers
· Possess a strong work ethic
· Have a great attention to detail and have a creative eye for displays.
· Be proficient in the use of Microsoft Office
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by
Advice and Programmes Manager
Theatres Trust is seeking a passionate and experienced individual to join our team of sector specialists in the new role of Advice and Programmes Manager.
The Advice and Programmes Manager will take a leading role in helping to create, protect, and adapt theatres across the UK for the benefit of communities, audiences, and artists.
Working across our Theatre Buildings and Theatre Management portfolios, the postholder will help deliver our Theatres Advice Service, which provides bespoke strategic advice and guidance to key stakeholders including theatre operators, theatre managers, and local authorities, as well as community and campaign groups working to bring theatres back into public use.
For full details of this position please download the Recruitment Pack
We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.
Salary: £45,000
Contract: Full-time, permanent
Location: Hybrid, minimum two-days per week in office.
To apply, please send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form
Deadline for applications: 10am, Wednesday 22nd October
Interviews: Wednesday 5th November, at our central London offices
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
The Head of Finance will support the Director of Finance and Resources in providing strategic financial leadership across the charity. They will oversee day-to-day financial operations, ensure robust financial management, and deliver timely and accurate financial reporting to support decision-making. The postholder will play a key role in safeguarding the charity’s financial sustainability and compliance with statutory and regulatory requirements.
Key Responsibilities
Financial Planning
- Preparation of annual budgets and long-term financial plans.
- Provision of financial analysis to inform strategic and operational decision-making.
Financial Management & Reporting
- Oversee the production of monthly management accounts, variance analysis, and cash flow forecasts.
- Ensure timely and accurate preparation of year-end accounts and the coordination of external audits.
- Provide regular financial reports and analysis in accordance with organisational timetables set by the Director of Finance & Resources.
- Monitor restricted funds ensuring compliance with donor requirements.
Governance & Compliance
- Ensure compliance with Charity Commission, Companies House, HMRC, and other statutory requirements for filing of accounts.
- Maintain up-to-date knowledge of charity finance regulations, SORP, VAT, and tax issues relevant to the sector.
Systems, Processes & Controls
- Ensure that financial processes and procedures are fit for purpose, up to date and efficient.
- Lead the development and maintenance of efficient financial systems, policies, and procedures.
- Ensure effective internal controls are in place across the organisation to facilitate accurate and timely delivery of reporting to support organisational decision making.
- Oversee grant reporting and donor compliance.
Team Leadership & Collaboration
- Develop and support the finance team to deliver a high-quality service.
- Foster a culture of continuous improvement within the finance function.
- Work collaboratively with non-finance managers across the organisation to build financial awareness and accountability.
Person Specification
Essential
- A relevant professional accounting qualification (ACA, ACCA, CIMA).
- Experience gained in a financial management role within a small or medium-sized organisation.
- Experience in business planning, performance management and impact reporting.
- Significant experience in managing a high-performance team.
- Strong IT skills, particularly with accounting software and Excel.
- Understanding of charity finance and accounting practices.
- Strong understanding of charity law, governance best practices, and regulatory frameworks.
- Excellent written and verbal communication.
- Strong interpersonal with an ability to establish and maintain good working relationships.
- Ability to manage multiple priorities and work collaboratively across teams.
- Ability to work independently, prioritise workload, and meet deadlines.
Desirable
- Significant experience in financial management within the charity, not-for-profit, or public sector.
- Experience of working with restricted funds and grant reporting.
- Knowledge of charity tax, VAT, and fundraising income streams.
- Experience of implementing new financial systems or process improvements.
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.
The client requests no contact from agencies or media sales.
Join Samaritans and help shape the digital experience that supports millions.
We’re looking for a Website Manager to lead the development and delivery of Samaritans’ websites, ensuring they are engaging, accessible, and impactful. This is a pivotal role in our Brand, Content and Digital Engagement team, where you’ll lead on digital excellence and work with external partners to grow our reach and improve user journeys.
Contract
- £40,000 - £42,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid – Linked to Ewell (Surrey) office with flexibility to work from home
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Lead and develop a high-performing Web team
- Oversee website content strategy and functionality improvements
- Manage digital aspects of major campaigns and projects
- Own and optimise our digital ecosystem, including third-party platforms
- Drive SEO, PPC and content opportunities to increase reach and conversions
- Champion digital best practice and support internal teams to upskill
- Use data and analytics to inform decisions and improve performance
What you’ll bring
- Strong editorial judgement and digital marketing expertise
- Experience managing web development and content workflows (Agile experience desirable)
- Proficiency with CMS platforms (Wagtail experience a plus)
- Proven leadership and team management skills
- A data-driven mindset and understanding of user experience principles
- Knowledge of digital legislation, standards and trends
- Excellent communication skills and emotional resilience
See the full job description and person specification for further information.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter. Please ensure your cover letter details how you meet the essential skills and experience.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 20th October 2025 at 09:00am
Interviews: w/c 3rd November 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for an Assistant Finance Manager with a legal advice charity on a permanent, full-time basis. As Assistant Finance Manager, you will provide support to the Finance Manager by assisting with financial operations, budget preparation, and financial reporting. You will also contribute to strategic financial planning and ensure compliance with regulations.
Please note, hybrid working is in place with this organisation after an initial 6-month period, with 3 days per week required in the office.
As Assistant Finance Manager, you will:
- Assist the Finance Manager to develop and manage the annual budget, working closely with the senior management team and department heads
- Assist the Finance Manager to prepare and present accurate and timely financial reports, including monthly management accounts, annual financial statements, and reports for trustees
- Assist the Finance Manager to monitor and manage cash flow, ensuring sufficient funds are available to meet operational needs
- Assis the Finance Manager to implement and maintain strong financial controls to safeguard the organisation's assets
- Assist the Finance Manager in payroll processing, ensuring accuracy and compliance with employment regulations, including National Living Wage and pensions
The successful applicant will:
- Have demonstrable experience in finance within the charity sector, in a similar role
- Be qualified as an Accounting Technician or equivalent
- Have experience in the production of management accounts and producing accounts up to trial balance
- Be experienced in the use of spreadsheets, preferably Microsoft Excel
- Have a full understanding of double entry bookkeeping
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Contracts and Portfolio Manager - East and Southern Africa region
Permanent. Full Time
Location: Nairobi, Kenya
Salary: £36,430 per year
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
Reporting in to the Partnership & Strategy Lead, the Contracts and Portfolio Manager for the East & Southern Africa region provides strategic oversight and management of Christian Aid’s restricted funding portfolio across the Multi-Country Cluster (MCC).
The post-holder will ensure effective delivery, compliance, and reporting for donor-funded programmes while contributing to Christian Aid’s organisational values and goals, and plays a key role in building relationships with donors, ensuring contract compliance, and supporting programme teams and partners in delivering high-quality programmes aligned with organisational values and goals, while fostering a mindset of connection and enhancing collaboration.
The role is critical for ensuring that each programme achieves an integrated total economy approach, with all work (donor funded or not) fitting into the programme focus and partnerships driven new model.
Some of the main responsibilities of the Contracts and Portfolio Manager include:
- Lead the management and oversight of restricted programme delivery across the MCC aligning with organisational values and goals, while ensuring complementarity with unrestricted initiatives.
- Provide management oversight for effective contract management and compliance for all donor contracts within the MCC restricted income portfolio, to ensure maximum impact.
- Develop and maintain relationships with external donor contacts as the main point of contact for Christian Aid to foster a mindset of connection.
- Oversee donor-funded programme expenditure budgets and appeal funds, advising the MCC SLT to ensure teams have what they need to deliver donor funded work, e.g. correct staffing in place to ensure regular reviews and corrective action taken as needed.
- Implement a robust donor portfolio risk management framework and support audits to ensure consistent high-quality work is delivered, and ensures the donor portfolio is strategic and delivers on strategic focus and model.
- Work closely with MEAL colleagues to ensure donor reporting obligations are met across the MCC contract portfolio, ensuring consistency of delivery and alignment with decolonised MEAL approaches.
- Foster a team mindset by engaging in a dynamic way across the cluster, and by providing coaching, guidance, and professional development opportunities for the Restricted Funding Officer.
- Collaborate with internal teams such as MEAL, Finance, Advocacy, and Operations to ensure integrated programming approaches and foster a mindset of connection.
About you
Who we are looking for
Essential:
- Degree or equivalent qualification in business, economics, international development, or a related discipline.
- Substantial experience managing multi-million-pound donor-funded programmes across multiple geographies, in collaboration with key MCC staff.
- Understanding donor compliance requirements.
- Detailed understanding of donor compliance requirements for institutional donors such as governments or private foundations.
- Significant expertise in financial planning, monitoring, reporting, and risk management for restricted funding portfolios.
- Demonstrable experience in managing audits and due diligence processes with donors or external stakeholders.
Desirable:
- Demonstrable experience working within humanitarian programming contexts.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
An excellent opportunity has arisen to join Westway Trust – a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London – as our Community Engagement Manager.
We are seeking an energetic and enthusiastic individual who will support our vision of putting the community at the centre of everything we do, and will be committed to the value of participative community engagement. You will also have a great understanding of the needs of diverse communities and commitment to equality of opportunity.
You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You’ll be comfortable in connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work.
Key responsibilities of the role include but are not limited to:
Member Engagement
- Design and implement a community engagement strategy, this is to nurture positive relationships
and information flow with different groups including Members, Tenants, Start-Ups, Community
Groups and Community Organisations. - In partnership with the Events Manager, activate an events programme, which creates
opportunities for Member Organisations and other community groups and stakeholders to
contribute to the Trust’s broader activities and development plans, taking account of member
feedback and Trust strategy as appropriate. This will require evening and weekend working
Key Stakeholder Engagement
- Lead on the instigation, scheduling and management of the Trust’s relationship with Community
Forums and the relevant convenors. This may involve attending meetings, organising events,
advising on operations and governance. This will involve active listening and offering feedback
and advice to colleagues. - Be responsible for effective stakeholder management and mapping, to include local residents,
local businesses and local voluntary sector groups to ensure maximum reach. - Attend community meetings on behalf of Westway Trust to listen and engage in conversations
about local issues and update them on the Trust’s activities. These meetings are primarily in the
evening.
Institutional Racism Report
- Playing a key role with stakeholder groups on dissemination on the Tutu Foundation Report and
the progress as the Trust moves towards eliminating ‘institutional racism’. - Lead on some of the areas of development by agreement with your line manager and other
colleagues.
Bay 20
- Support the BAY 20 community operator to ensure that BAY 20 is an inclusive and accessible
space for the whole community and manage their service level agreement and associated budget. - Deliver the secretarial function to the Bay20 community steering group.
Grants & Community Investments
- Support the grants and impact manager in engagement with applicants of Westway Trust’s grants
programmes, nurturing positive relationships with successful and unsuccessful applicants.
General Duties
- Support the development of new, refurbished, and existing spaces with innovative community
development projects and events. These may include Public Policy Round Tables; new
programmes; community led events, consultations and meetings. - You are a key outward facing member of the Trust, expected to demonstrate the Trusts Values
and to work positively in accordance with the Trust’s Equal Opportunities, Safeguarding, Health,
and Safety Policies. - In time you may be required to line manage at least one member of staff.
- Carry out any other duties as may be reasonably required
Knowledge, Skills and Experience:
- Experience of designing and delivering high quality, proactive and impactful community
engagement activities, with a track record of creating innovative solutions to engage with
people, particularly seldom heard community groups - Clear evidence of sound judgement and of an ability to evaluate options to make appropriate
recommendations - Excellent IT skills, ability to gather information and report meaningful outputs
- Excellent written and verbal communication skills, ideally with experience of writing
Board/Committee papers with the ability to present persuasive arguments to senior
stakeholders in a formal setting - At least one year experience of line management.
- Experience in prioritising competing demands and workloads
- Team working and influencing skills with an eye for detail
- Understanding of the needs of diverse communities and commitment to equality of opportunity
The application deadline is Monday 20 October 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
About Chance to Shine
We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.
It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.
Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.
About the role
It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Manager is critical to this growth.
This role would suit an energetic and ambitious events professional, who is able to bring a structured and collaborative approach to deliver a demanding programme of events to the highest standard. With the support and guidance of the Head of Fundraising, CEO, and Board of Trustees, this is an exciting opportunity to take on a career defining role in an exceptionally well regarded and well run charity.
Job Description
Purpose:
- Overall responsibility for the delivery of Chance to Shine’s events, ensuring each event is executed to the highest standard.
- To lead the planning, budgeting, sales and delivery of fundraising events at Chance to Shine ensuring each event maximises income and profit for the charity.
- To develop an events strategy to maximise income from fundraising challenge events.
- To build positive relationships with charity VIPs and ambassadors, ensuring they are fully briefed at each event.
- To manage the Events Officer.
Key Responsibilities
Event Management
- Project management of a full programme of events including cultivation dinners, annual awards receptions, and major fundraising events.
- Lead on selling Chance to Shine events to new and existing supporters, maximising income through ticket/table sales, auction and raffle income, and sponsorships.
Event Planning
- Lead on the concept and design of new fundraising events.
- To develop and regularly review an organisational events strategy focused on maximising income and return on investment for the charity.
· To develop annual budgets, forecasts and plans for all event income to feed into the wider fundraising budget.
· To have specific responsibility for the events budget within Chance to Shine Enterprises (CTSE), the trading subsidiary.
Relationship Management
- Broaden supporter networks and build a community of event supporters through networking, introductions, and working with the wider fundraising team to cross sell events and maximise income.
- Build relationships with existing and new event partners including; charity ambassadors and event hosts, venues, auctioneers, auction/raffle supporters, silent auction partners, and value-in-kind partners/sponsors.
- To lead on supplier relationships.
- To work with and manage senior volunteers to develop, plan and deliver major fundraising events.
Beneficiary and challenge events
- To build relationships with high value event partners and supporters who are raising funds on behalf of Chance to Shine, providing support as needed.
- To provide guidance to the Events Officer to maximise income from challenge events and community/third-party events.
- To work with the Corporate Partnerships Manager to integrate fundraising challenge events into our corporate partnership offer.
- To develop and implement a strategy to grow income from challenge events.
Line Management
· To line manage the Events Officer.
Other
· To engage Trustees, SMT and colleagues to support partnership opportunities where appropriate.
· To maintain up to date Raisers Edge records relating to event attendees and partners.
· To represent the charity at external events as appropriate.
· To assist with other fundraising tasks as required.
· To lead on the contracts process for event partnerships, liaising with the Director of Finance & Resources and external legal support as required.
· To ensure fundraising events are delivered in a safe and professional manner including responsibility for risk assessments relating to fundraising activity and events.
· To ensure all areas of events fundraising comply with sector and charity regulations and best practice
Key relationships
The job holder will liaise with:
· Chief Executive and the CTS Senior Management Team
· Fundraising team
· Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams
· Supporters, prospective supporters, ambassadors and suppliers
· Chance to Shine Enterprises Board
· Trustees and Development Board members
· Event volunteers
Person Specification
Essential experiences and competencies:
· Educated to a degree level or equivalent
· Minimum five years’ experience in an events or fundraising team
· Experience of developing and managing budgets
· Excellent communication skills, both written and verbal, including strong inter-personal skills
· Line Management experience
· A demonstrable passion and connection to the mission of Chance to Shine
Essential traits and drivers:
· Initiative to build, plan and deliver targets with a strong motivation to succeed.
· Professional, flexible and comfortable dealing with stakeholders at all levels.
· Enthusiastic and tenacious.
· Effective influencing and negotiation skills.
· Good team player.
· Strong attention to detail.
· Able to cope under pressure and work to tight deadlines.
· Able to work extended hours to support events as required (TOIL will be available)
· Able and willing to travel throughout the UK
Desirable experiences and competencies:
- Experience of Adobe InDesign (desirable)
- Experience of CRM / Fundraising database (desirable)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The WHO Foundation (WHOF), launched in May 2020 and headquartered in Geneva, was created as an independent Swiss foundation affiliated with but independent of WHO. Its mission is to mobilize greater private capital and partnership to advance the mission of the World Health Organization (WHO), enabling catalytic impact on the people whose lives rely on WHO’s work and facilitating innovation to maximize the impact of the resources we invest.
WHO plays a singular role in leading the global health ecosystem, acting as a first-responder to health crises — including the current conflict in Ukraine and on behalf of the 15+ million people in urgent need of aid in Horn of Africa; producing technical guidelines and tools to prevent and treat disease; and acting as a country-level convener with an unparalleled level of trust. The crises of the 21st century, including COVID-19, have made clear both the inequity of access to effective and affordable healthcare and the indispensable role of WHO. Yet WHO lacks sufficient resources to fulfill its mandate. And, beyond funding, its vision cannot be achieved by the public sector alone.
The WHO Foundation was therefore created as an independent Swiss foundation affiliated with but independent of WHO to marshal new resources from philanthropists, foundations, businesses, and individuals to support its mission: promote health, keep the world safe, and serve the vulnerable, while protecting the neutrality and independence of WHO as the world’s leading health authority. WHOF is a nexus for unique opportunities in global health, facilitating game-changing opportunities between the private sector and WHO. Our focus is on mobilizing grant income, shared value partnerships, and investment to power WHO’s work.
PURPOSE
The Fundraising Database Manager will support the Development team by overseeing and managing fundraising data analytics and reporting management, data systems, and related processes, to ensure alignment with the WHO Foundation’s strategic goals and data driven decision making. Our data analytics and reporting framework is at a foundational stage and requires development from the ground up, including the implementation of meaningful reporting and insights—making this role critical to its success.
REPORTS TO
The Fundraising Database Manager will report to the Head of Development Operations at the WHO Foundation.
KEY RESPONSIBILITIES
Data Management:
-
Administer and maintain the integrity of the data inputted into WHO Foundation’s CRM (Salesforce) and ensure fundraising data records are accurate and up-to-date.
-
Work closely with the Operations PMO office and the IT manager, which oversees the overall consistency of the information systems architecture to ensure that Salesforce functionality meet the Foundation’s fundraising needs,
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Ensure that Salesforce is utilised effectively to fully meet the Foundation’s needs, as well as identifying areas for further process development.
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Demonstrate the ability to clean, format, and import data into Salesforce, using input obtained from team members across the Foundation in a timely and efficient manner.
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Liaise with the Operations PMO lead and external consultants and suppliers to support integrations with other fundraising platforms or other services when required.
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Regularly review and update existing data management processes and procedures.
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Provide ongoing training and develop training materials for Foundation newcomers and team members on the effective use of Salesforce and other relevant data procedures, ensuring adoption of best practices.
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Work closely with the Prospect Research team to implement a successful Prospect Management System within the CRM
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Manages, troubleshoots, and works to resolve data analysis, reporting and systems issues and complexities as it relates to the Development team or data
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Facilitate discussions between leadership, fundraisers, WHO leadership and other stakeholders to identify needs and develop data structures and a salesforce environment that will support solutions and more effective fundraising.
Reporting and Insights:
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Design and maintain a suite of Salesforce dashboards that provide real-time visibility into fundraising performance, pipeline health, and key KPIs.
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Deliver accurate and timely reporting - both regular and ad-hoc - for senior leadership, fundraisers, and operations teams.
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Develop and refine reporting mechanisms that inform the strategic planning of the EMT, Board, WHO colleagues, Development and Operations team.
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Create complex queries and supporter data selections to meet the needs of fundraising, stewardship, and communications functions.
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Implement and manage data hygiene reporting, regularly monitoring database integrity, sharing insights with colleagues, and partnering with them to strengthen data quality across the Foundation.
Gift Processing:
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Ensure that the rules defined for cultivation processes are applied consistently by all fundraisers and partner with the Finance team to ensure reconciliation with our financial accounts.
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Work closely with the Legal function to ensure accurate donor research records and due diligence are properly conducted and recorded.
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Conduct quality checks to ensure the Foundation maintains accurate electronic records within the CRM of all gifts made to the Foundation, including the storage of important documents such as gift agreements and due diligence reports (liaising with the Legal team), which pertain to the Foundation’s relationship with our supporters and stakeholders.
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Work with the Ops teams to manage an effective system for tracking overdue/outstanding pledge instalments and payments for the Foundation to be followed up.
PROFILE
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Bachelor's degree in any academic field.
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Minimum of 7+ years of relevant professional experience in a Database Management role within a fundraising organization.
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Agile and IT-savvy approach with a demonstrable record of success in working with CRMs. Candidates with significant experience in Salesforce preferred.
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Experience of relationship building and management with various stakeholders internally and externally.
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Demonstrated success in building data analytics and reporting frameworks to support fundraising pipelines and reporting.
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Strong stakeholder engagement skills; able to translate diverse needs into effective technical solutions.
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Experience training colleagues, developing process documentation, and managing projects
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Excellent written and verbal communication skills in English; knowledge of French or other UN languages is an asset.
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Detail-oriented, organized, and adaptable, with the ability to prioritize multiple tasks in a fast-paced environment.
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Familiarity with data privacy, GDPR and compliance in global fundraising context
WHAT WE OFFER
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Rewarding work in a dynamic non-profit environment
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A collaborative workplace within a multicultural team
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An agile and flexible environment
ADDITIONAL INFORMATION
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Type of contract: Permanent contract
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Location: Ideally Based in Geneva, though other locations may be possible
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Working rate: 100%
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Deadline for application: 22.10.2025
The WHO Foundation puts equity at the center of all its work and is committed to building, fostering, and preserving a culture of diversity, equity, and inclusion. Employment and advancement opportunities are based upon individual qualifications, regardless of gender, color, gender identity, ethnicity, disability, nationality, cultural & religious background, beliefs, socioeconomic status, sexual orientation, and marital status. We encourage candidates from all backgrounds to apply.
The World Health Organisation (WHO) leads global efforts to give everyone, everywhere the chance to enjoy a healthy life.





The client requests no contact from agencies or media sales.