Organisational development team leader jobs

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.

The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.

Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.

A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.

Job purpose

To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.

• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)

• To form and deliver the strategy of acquisition, stewardship and retention of mass participants

• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters

• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children

• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours

Key relationships - Internal

• Reports to the Head of Supporter Led Fundraising

• A member of the Supporter Led Fundraising Leadership Team

• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer

• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects

• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.

Key relationships - External

• Peers within the local and national fundraising sector

• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition

• Marketing agencies and creative suppliers

Main duties and responsibilities

• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income

• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams

• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required

• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.

• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies

• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction

• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition

• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys

• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.

• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development

• To participate in Engagement & Fundraising or cross-directorate projects as required

Responsibilities for all Staff within the Income Generation Directorate

• A commitment to safeguard and promote the welfare of children, young people and adults at risk.

• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.

• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.

Person specification

1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector

2. Skilled in strategic planning and development to find new ways to drive growth in an established market

3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases

4. Substantial experience of budgetary management and financial planning

5. Understanding of acquisition marketing strategies and integrated marketing planning approach.

6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion

7. An ability to influence, empower, support and develop those who work with and for them

8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance

9. Experience of presenting to and influencing senior stakeholders and external audiences

10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

Use your experience as a Safeguarding Lead to set clear direction, challenge thinking and ensure safeguarding is consistently strong, effective and trusted.

You will drive meaningful change ensure safeguarding is embedded across every part of the organisation. If you are ready to bring your expertise into a role where your decisions have real impact, this is your chance to lead with purpose and authority.

As our Safeguarding Lead, you will play a central role in strengthening safeguarding practice across the Motor Neurone Disease (MND) Association, helping ensure the right support is in place at the right time.

Key Responsibilities 

• Lead the development and delivery of the MND Association’s safeguarding strategy
• Provide expert safeguarding advice and support for staff and volunteers
• Oversee responses to serious safeguarding incidents, including reporting and learning
• Lead the Association’s Safeguarding Board and annual action planning
• Work in partnership with senior leaders to ensure safeguarding awareness at all levels of the organisation
• Maintain and review risk management and reporting, safeguarding policies, ensuring compliance and best practice
• Develop quality assurance frameworks, audits and case reviews
• Strengthen safeguarding culture through training, engagement and clear standards

About You 

• Significant experience in a senior safeguarding role and working within multi-agency safeguarding environments
• Strong knowledge of safeguarding legislation and multi-agency working
• Experience managing complex safeguarding incidents and reviews
• Ability to provide safeguarding KPIs, reporting, data and risk analysis
• Confident communicator who can challenge constructively
• Proven ability to provide positive safeguarding outcomes for  
• Skilled in analysing data to drive improvement and risk mitigation

Desirable

• Experience in a charity or voluntary sector setting
• Social Work or other relevant qualification

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

• Screening calls taking place Wednesday 15th July
• Interviews Wednesday 29th July inperson at our Northampton Office

This is a Home-based role with requirement to attend a main office (Northampton or London) or other designated location for team meetings, training, client visits, or other business purposes. This applies regardless of contractual location and is in line with the needs of the Association.

We can consider part time applications of 30 hours + for this role.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Title: Blended Team Service Manager
Post no: 659
Working base: Dunstable CMHT (Community Mental Health Teams) LU5
Area covered: Bedfordshire
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £29,355.00 per annum

About the Service and the Role

This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.

This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.

Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.

Key Responsibilities and Service Delivery

• Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
• Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
• Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
• Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
• Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.

The successful candidate will have experience of managing diverse staff resources, multi-agency working, 2 years’ experience working with people with mental health and managing remote teams. Level 3 Social Care (or equivalent) and Management and Leadership qualifications are desirable.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Thursday 23rd July 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Other roles you may have experience of could include: Mental Health Service Manager, Community Services Manager, Service Coordinator, Mental Health Team Leader, Service Delivery Manager, Community Support Manager, Operations Manager, Wellbeing Centre Manager or Mental Health Project Manager.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Interim Senior Talent & Delivery Director

6-Month Contract | Outside IR35 | Potential to Become Permanent

Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.

Salary: Daily rate of £500-£700 (Outside of IR 35)

About the Company

Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth. 

This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.

The Opportunity

Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.

This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.

Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.

Key Responsibilities

Talent Acquisition & Workforce Strategy

• Design and implement an international recruitment strategy aligned with business growth plans.
• Lead end-to-end recruitment across the UK, Europe and the Middle East.
• Build talent pipelines for specialist, leadership and business-critical roles.
• Identify current and future capability gaps and develop succession planning initiatives.
• Develop scalable recruitment processes that improve quality, speed and candidate experience.
• Support rapid business growth through effective workforce planning and hiring strategies.

Organisational Development

• Assess organisational structure and recommend improvements to support future growth.
• Lead organisational development initiatives that improve capability, performance and engagement.
• Design and facilitate workshops for leaders and wider business teams.
• Support change management and embedding of new ways of working.
• Partner with Directors to provide strategic people advice and practical solutions.

Recruitment Operations & Technology

• Review, implement, optimise and manage the company's Applicant Tracking System (ATS).
• Improve recruitment reporting, metrics and hiring performance.
• Introduce best practice recruitment processes and governance.
• Utilise market intelligence to support hiring decisions and workforce planning.

Projects & Leadership

• Lead high-impact people and transformation projects from concept through to delivery.
• Work closely with Directors on strategic business priorities.
• Take ownership of multiple workstreams, ensuring projects are delivered on time and with measurable impact.
• Influence senior stakeholders and challenge existing approaches where appropriate.

About You

We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.

You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.

Essential Experience

• Significant experience leading Talent Acquisition, Talent Strategy or Organisational Development within international organisations.
• Experience recruiting

Grants Officer LEF

Location: London (hybrid: 2 days in office, remainder flexible)
Salary: £33,728 FTE
Contract: Full-time, permanent (4 days considered)

Charity People is delighted to be partnering with LEF, a social justice foundation that is committed to strengthening the power of communities to use and shape the law.

This is a brilliant opportunity to join a thoughtful and ambitious organisation at an exciting point in its journey, they are early in a new five-year strategy focused on the role of law in achieving social justice across the UK.

The organisation works to support communities tackling the root causes of injustice, funding organisations that connect legal frameworks with real-world change.

If you're passionate about social justice, relationships-led grant making, and learning alongside the organisations you fund, this could be a great next step.

About the role

As Grants Officer, you'll play a key role in delivering a collaborative and inclusive grant-making approach, supporting work that brings the law closer to communities.

You'll be part of a small, supportive team and involved across the full grant lifecycle from early conversations with applicants through to assessment, decision-making and ongoing grant management.

This is a role with real scope to contribute ideas, shape practice, and deepen how the organisation works with its partners.

Key responsibilities include:

• Supporting applicants and helping develop a strong pipeline of grant applications
• Assessing proposals for funding including reviewing financial and other organisational information
• Building trusted, thoughtful relationships with funded partners
• Managing a portfolio of grants and supporting partners over time
• Contributing to learning, reflection and continuous improvement across the grants team
• Working collaboratively with colleagues to strengthen processes and practice

You'll also have the opportunity to contribute to wider conversations about social justice, funding practice, and the external environment.

About you

They are looking for someone who brings both practical experience and a strong alignment with the organisation's mission and values.

You might already be working in grants, or you may be looking to bring your experience from the charity or social sector into a grant making role.

You'll likely bring:

• Experience building and managing relationships with a range of stakeholders
• Experience working or volunteering in the charity or social sector
• Experience of managing grants, partnerships or programmes, or equivalent relationships
• Strong relationship-building skills and the ability to engage sensitively with diverse stakeholders
• Clear and confident communication skills (written and verbal)
• Strong organisational skills, with the ability to manage competing priorities
• A collaborative, reflective approach to your work

An understanding of the UK social justice landscape or lived experience connected to the organisation's mission, would be valuable, but is not essential.

If you don't tick every box, we'd still encourage you to apply.

A values-led and reflective funder

LEF is committed to actively addressing power imbalances in grant making and centring the voices of communities most affected by injustice.

Its work is guided by a strong focus on Power, Culture and Inclusion, recognising both the opportunities and risks within legal systems, and the importance of funding being accountable to those it exists to serve.

This is a team that takes learning seriously and is open about evolving its approach.

Why this role?

This is a chance to:

• Work closely with organisations driving real social change
• Be part of a funder actively rethinking power and practice
• Contribute to a collaborative and learning-oriented team
• Develop your career in values-led grant making

Equity, inclusion and accessibility

The organisation is committed to creating an inclusive and accessible recruitment process and working environment.

• Flexible working is supported (minimum 4 days per week considered)
• Hybrid working with a central London base
• Commitment to workplace adjustments and accessibility
• Guaranteed interviews for disabled candidates who meet the essential criteria

People with lived experience of social welfare legal issues are currently underrepresented in the organisation, and applications from candidates bringing this perspective are particularly welcomed.

Interested?

If you think this role may be for you and you would like more information or an informal conversation, please contact Abi Blank at Charity People,

The application process and what it involves can be found on PAGE 11 of the Job Pack, please send CV and Qualifying Questions document to and will consist of brief written responses (rather than a traditional academic CV-heavy process), designed to help you demonstrate your experience in a more accessible and relevant way.

Deadline and Important Dates

Tuesday 14^th July - Application deadline 9 am
Friday 17^th July - Client shortlisting completed and applicants informed of interview
Wednesday 22^nd July and Thursday 23^rd July - Online Interviews
Monday 27^th July and Tuesday 28^th July- Face to Face Interviews on site

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

As Senior Manager: Community Wellbeing Services, you will hold leadership responsibility for key services including Community Connections, Safe Haven and Counselling, ensuring they are safe, effective, high-quality and aligned within a coherent organisational approach. This is a senior leadership role accountable for the strategic direction, operational performance and integration of Catalyst’s community-based services and partnerships across Surrey.

Beyond service oversight, you will lead the development of a connected and responsive community offer, ensuring Catalyst’s services operate as part of a wider network of provision across Surrey. You will play a central role in shaping how services connect with each other and with external partners to create clear, accessible and holistic pathways for clients.

You will lead the development of a coherent community wellbeing operating model, ensuring clarity of roles, responsibilities and pathways across services.

You will define and drive what partnership working means at Catalyst, building strong, visible relationships across the VCSE sector, statutory services and local networks, and ensuring Catalyst is a trusted, active and vibrant presence within local communities.

A key focus of the role is ensuring consistent quality, strong safeguarding practice and effective performance across diverse community settings, supported by clear standards, oversight and continuous improvement.

You will be expected to be highly visible and present across services and partnerships, maintaining close connection to delivery, staff, communities and stakeholders.

Location: Nankeville Court, Woking (hybrid), with regular presence across community sites, partner organisations and Catalyst locations
Salary: £41,000-£45,000
Hours: 35 hours
Contract type: Permanent

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

About you

We are looking for an experienced, values-led leader with a strong background in community-based mental health, wellbeing, social care, counselling, community development or a related field. You will bring significant experience of leading staff and services in complex community settings, with the ability to balance strategic oversight with close connection to frontline delivery.

You will have strong safeguarding knowledge, sound professional judgement and experience of managing risk within multi-agency and community contexts. Confident working in partnership, you will be able to build trusted relationships across the VCSE sector, statutory services and local networks, influencing others and supporting joined-up, accessible pathways for clients.

You will be emotionally intelligent, resilient and inclusive in your leadership style, able to lead teams through change while maintaining clarity, professional boundaries and a strong focus on quality. You will be comfortable using data and insight to inform service improvement, performance and decision-making, and will be able to maintain a visible presence across services, partnerships and community settings.

A commitment to equality, diversity, inclusive practice and trauma-responsive services is essential, along with the ability to travel regularly across Surrey and work flexibly across multiple sites.

Please refer to the job description for a full breakdown of the key responsibilities and person specification.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK.

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Fundraising Operations Lead 

£50,133 a year

London office/Work from home

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

The Fundraising Operations Lead role is an exciting opportunity for an experienced operational leader to help deliver excellent supporter experiences and drive fundraising performance. We are looking for someone who can lead a high-performing team, oversee supporter care and compliance, and ensure the systems, processes and partnerships that support fundraising activity run effectively.

Permanent, full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.

The role

In this role, you will:

· Lead and develop a team delivering supporter care and compliance across fundraising activity.

· Ensure supporters receive a high-quality service, including effective handling of enquiries, feedback and complaints.

· Lead compliance across fundraising operations, ensuring activity meets regulatory and organisational requirements.

· Oversee operational processes including income processing, data handling and reconciliation.

· Identify and deliver improvements to systems, processes and ways of working.

· Manage relationships with key suppliers and partners, ensuring high standards of service and supporter experience.

· Use data, insight and reporting to identify opportunities, solve problems and improve performance.

· Work closely with teams across fundraising and the wider organisation to support successful fundraising campaigns and long-term growth.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who enjoys improving services, leading people and making things work smoothly. You are a confident communicator who can build strong relationships, solve problems and use data to make informed decisions.

You will bring experience of operational leadership and will be passionate about delivering excellent supporter or customer experiences.

You are someone who:

· Has experience managing teams and delivering high-quality supporter or customer service.

· Has experience managing compliance within a regulated environment.

· Is confident working with CRM systems and data-driven processes.

· Has experience managing suppliers and external partners.

· Has strong organisational, analytical and problem-solving skills.

· Can manage competing priorities and deliver work to deadlines.

· Builds positive relationships and works effectively with a wide range of stakeholders.

This role is ideal for a confident and experienced leader with strong project and programme management skills, a passion for accessible and inclusive events, and experience delivering complex, cross‑organisational work.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process.

If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview.

To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme.

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

How to apply

Please visit our website and apply online.

Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

The Head of External Relations is a key senior leadership role at Rainforest Foundation UK (RFUK) responsible for overseeing effective fundraising and communications strategies to support the organisation's work protecting rainforests and the rights of Indigenous Peoples and local communities.

Reporting to the Executive Director, this role is responsible for building RFUK’s external profile and support for its ambitious 2033 vision to scale up community-led protection of tropical forests. The position combines strategic communications, outreach, targeted campaigns, and media engagement to connect RFUK’s impactful programmes to its growing audience, supporters and funders.

This a key role in the organisation, managing a small team, working closely with the Programmes team to craft compelling narratives that drive engagement and action, with the Operations team to ensure financial sustainability, and with the Executive Director to create and implement targeted fundraising strategies.

About you

This role requires a strong commitment to social and environmental justice, the ability to form and cultivate relationships with a range of different groups, and the ability to communicate complex issues persuasively.

You’re an experienced leader with a proven track record in both strategic communications and fundraising. You’re a creative communicator who can turn complex issues into persuasive, accessible messages that drive change and support for our mission. You know how to secure significant income from foundations, corporates, individuals and major donors, and you’re confident in building long-term relationships with diverse stakeholders. You thrive on collaboration, motivate teams to achieve ambitious goals, and bring resilience and cultural sensitivity to everything you do.

Job description and benefits

Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.

Application Process

To submit your application, kindly complete the online application form by 9AM, Friday 10 July. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Initial interviews with shortlisted candidates will be held online on Thursday 16 July. Please let us know in your application if you are available to attend an interview.

Job Description

The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the 
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes 
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project 
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence 
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model 
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of 
our number of programmes, in line with our strategic regional and national plans. You will also 
contribute to the strategic direction of the organisation, working closely with cross-functional teams 
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery. 
In addition, occasional international travel may be required, for example to the annual conference in 
the United States.

Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are 
autistic 
• Educated to degree level or relevant Professional Qualification 
• Highly motivated and organised self-starters with the ability to work under your own initiative 
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local 
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.

Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship 
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel 
• Experience of using a CRM for administrative and reporting purposes

DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young 
people and adults and expects all staff and volunteers to share this commitment. This post is subject 
to an enhanced DBS disclosure. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ 
candidates, disabled candidates, and from men, because we would like to increase the 
representation of these groups at this level at DFN Project SEARCH.

-Interviews will take place on:
  1st round July 23rd and July 24th
  2nd and final round: July 31st
  Closing date: Sunday July 12th

-Start date - Asap

For 1 in 5 people worldwide, the Bible remains inaccessible in their own language. Wycliffe Bible Translators has been working to change this since 1953, and with over 4,000 languages in active translation today, the pace of progress has never been faster. But the work is far from done — and the people behind it need a leader who can help them thrive.

We are seeking a strategic Director for People to join Wycliffe’s leadership team. You will have a track record in senior people leadership, with deep expertise across talent development, member care, and organisational culture. Reporting to the Executive Director, you will oversee both the care and support of 250+ mission members serving globally, and the people strategy for a 65-strong remote-first UK staff team. Monthly in-person gatherings are held in the Oxfordshire area.

For a seasoned People and Culture leader with a heart for global mission, this is a rare opportunity to join a remarkable organisation at a pivotal moment. Carnelian have been appointed to lead the search. 

This role is based in our London office, involves addressing public and customer queries, proactively contacting stakeholders for query management and service updates, and escalating issues to the Public Support and Registrations Manager. The post holder will visit projects to provide expert guidance, conduct industry research, and collaborate within a high-performing team to build and maintain positive relationships. Additional duties may be assigned by management as needed.

KEY RESPONSIBILITIES:

• Implement Engagement Customer Service Team processes and procedures; support and advise team members and staff.
• Meet key performance indicators (KPIs) and deliver excellent service to stakeholders.
• Proactively manage stakeholder contact to complete Services and Registrations.
• Coordinate project information to maintain FAQs and resolve public queries.
• Record all correspondence with stakeholders as needed.
• Evaluate stakeholder feedback to enhance satisfaction.
• Produce written reports as required.
• Monitor and respond to emails in Considerate Constructors inboxes, within the specified allotted time.
• Answer enquiries via telephone, email, and other channels.
• Accurately collate stakeholder information in the business management system.
• Acknowledge and fulfil orders promptly.
• Travel to projects to investigate, facilitate, and provide feedback.
• Assist stakeholders with errors and damaged goods, coordinating with relevant teams or suppliers.
• Manage escalated calls and emails to the Compliance and Risk team.
• Obtain contact details for stakeholders registered as ‘not known’.
• Assist stakeholders with portal login and reset issues.
• Perform other stakeholder and research tasks as directed by management or the team leader.

ESSENTIAL SKILLS & EXPERIENCE:

• Experienced in a multi-faceted stakeholder fulfilment environment.
• Preferred experience in Public Liaison and Client Registration type role in construction.
• Able to work under pressure and to deadlines.
• Strong interpersonal skills, with an ability to deal effectively with stakeholders and colleagues.
• A positive and confident communicator.
• Proven ability to use IT based systems, able to operate Microsoft 365 products with an understanding of Salesforce would be of benefit.

PERSONAL COMPETENCIES:

Team Player, Communication Skills, Teamwork, Problem Solving, Adaptability, Time Management, Empathy, Organisational Skills and Conflict Resolution

LIVING OUR COMPANY VALUES IN THIS ROLE:

People First: Valuing and prioritising the well-being, respect, and growth of others. Contributing to a caring and inclusive workplace culture.

Integrity:  Being honest, reliable, and ethical in all interactions and decisions.

Respect:  Treating others with courtesy, consideration, and professionalism – regardless of their position, background, or opinion. Listening actively, valuing diversity, and communicating to support a positive and inclusive environment.

Innovation: Being proactive in finding new and better ways of working, solving problems, or improving processes. Being creative, open minded, and willing to challenge the status quo.

Compassion: Showing genuine care and understanding for others. Being aware of how actions and decisions affect colleagues, stakeholders, and service users. Responding with empathy, patience, and fairness, especially in challenging situations. Offering support when needed and creating a psychologically safe environment where people feel respected, heard, and valued.

Leadership:  Taking initiative, inspiring others, setting a positive example.  Helping others to succeed. Being proactive and supportive.

Colleagues are expected to demonstrate the company values in their behaviour, decision making, and work delivery, which contribute to your performance and development conversations and opportunities.

Benefits

• 25 Days Annual Leave plus Bank Holidays
• Additional 3 days for Christmas closure
• Contributory pension scheme, with enhanced contribution rates
• Life Assurance x 4
• Paid sickness - after qualifying period
• Enhance Maternity Leave
• Enhanced Paternity Leave
• Enhanced Adoption Leave
• Employee Assistance Programme
• Staff Discount Scheme
• Simply Health cash plan
• AXA
• Denplan
• Hybrid working available – certain roles only
• Staff social events
• Informal dress code in the office
• 3 days paid volunteering leave

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum 

This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.

This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Project Worker 1 Volunteer Coordinator

Part time role - 3 days a week

We are looking for a dynamic person to coordinate the volunteers within Barking and Dagenham, is this YOU?

You will be working within the Barking and Dagenham Children and Family Health Service (Universal 0-19).  NELFT delivers the Healthy Child Programme in partnership with Barnardo's.  Our teams are fully integrated consisting of Health Visitors, School Nurses, Community Staff Nurses, Clinical Support Workers, Community Nursery Nurses and Administrators.  This role will work alongside colleagues within our Healthy Child Teams.

Are you passionate about your community and keen to inspire local people on their volunteering journey?  If yes, then this job is for you!

Tasks required

• Support the growth and development of our volunteer community
• Build strong relationships with local people and service professionals to ensure the project runs smoothly
• Provide mentoring and guidance to volunteers, offering the personal support they need to succeed

Skills required

• You must be passionate about volunteering
• Bring strong organisational skills, to set clear objectives and offer approachable, face-to face supervision and guidance to the volunteer team
• Have some experience of volunteering yourself

Essential requirements for the role.

• Complete an Enchanted DBS for working with vulnerable children
• Be confident to travel around Barking and Dagenham
• Have a sense of humour, be open to new ideas and challenges 

If you feel you have the skills to support our service then please do apply, please complete your application with as much detail as you can and include any relevant qualification or experience. 

We look forward to meeting YOU.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values