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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
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Job Title: Deputy Service Manager
Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.
Salary: £31,700
Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.
About the Role
This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.
Key Responsibilities Include:
About You
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Marshall’s Charity
Chief Executive and Clerk to the Trustees
£90,000 per annum + benefits Marshall’s Charity, 66 Newcomen Street, London SE1 1YT
The Charity was formed in 1631 on the death of John Marshall, a baker in Southwark. In his Will, after making provision for his family and friends, he left the balance of his modest estate to trustees to be used for various charitable purposes. The Charity is funded solely from this endowment and carries out its charitable purposes principally by awarding grants for the Marshall's Educational Foundation, the restoration and repair of parsonages and Anglican churches and as Patrons to Christchurch, Southwark.
The post holder will be a key part of a small, dedicated and friendly team and play a pivotal role in the organisation by leading on all matters of finance, compliance, regulatory and risk management and office administration systems. In doing so you will be making a tangible and long-lasting contribution to the Charity
The ideal candidate will:
Whatever your professional background, unquestionable commitment, honesty, integrity and energy, along with an eye for detail, are essential. Candidates should be within easy reach to the offices near London Bridge. If you share our commitment and interest and have the skills, motivation and experience to join us we would be keen to hear from you.
How to Apply
Download further details of the position from our website:
Marylebone Executive Search
For an informal confidential discussion call Richard Evans or Kevin Everett number found on website.
Apply online with a full Curriculum Vitae detailing your skills, qualifications and experience together with a two-page covering letter outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.
Closing date for applications: 9 August 2026
Long List interviews: 14 August – 10 September 2026
Short List interviews: w/c 21 September 2026
Candidate Visits and Final Panel Interviews: w/c 28 September 2026
Start Date: mid-January 2027
We’re Together Active, a charity working across Staffordshire and Stoke-on-Trent to make it easier for people to be active in ways that fit their lives.
We focus on the systems that shape who gets included and who doesn’t. That means looking beyond individual behaviours to understand how policy, funding, culture and place influence people’s choices, freedoms and access to movement.
Safeguarding is fundamental to that work. It isn't just about policies or responding when something goes wrong. It's about creating a culture where people's welfare is everyone's responsibility, where concerns are acted upon with care and confidence, and where trust underpins everything we do.
We're looking for someone who shares those values. Someone who combines sound judgement with empathy, who is confident supporting colleagues and partners through complex situations, and who sees safeguarding not as a separate function, but as an essential part of creating positive experiences for everyone who engages with our work.
If you feel excited by the opportunity to help shape a culture where people feel safe, supported and able to thrive, we'd be delighted to receive your application.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years.
We are looking for a high-calibre candidate to join as Office Manager and Executive Assistant. You will be the main point of contact for our Senior Management Team, Trustee Board and Advisory Panel members and have the inside track on how the charity plans and implements both its strategic growth and its day-to-day operations. You will also act as Office Manager in our Head Office, and be part of our Facilities Team supporting our sites across the network.
The role is challenging and varied. You will work with a wide range of our stakeholders, both internally and externally, taking a professional yet friendly approach – you will have strong interpersonal and communication skills. You will have excellent organisational and analytical skills and be able to demonstrate meticulous attention to detail, excellent written skills and will be highly efficient. You will need to be able to gain the respect required to act as the voice of the CEO.
The role at a glance
Contract: Part-time (30 hours per week), permanent
Start date: September 2026 (or as otherwise agreed with candidate)
Working hours:
30 hours per week (typically 4 days per week, 09:00 to 17:30, but alternate patterns can be discussed with candidates)
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all.
Role is mainly office-based, with the opportunity to work from home one day per week.
Salary: £40,000 per annum pro rata (including £2,800 London contribution)
Pro-rated salary for 30 hours per week (0.8 FTE) is £32,000 per annum
Location: IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave:
Full-time staff entitlement, pro-rated for part-time staff:
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
Application deadline: 9am Monday 27th July 2026
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Are you ready to take the next step in your career by managing impactful partnerships and raising vital funds to support St Mungo’s mission to end homelessness?
We are looking for a Corporate Partnerships Coordinator to join our high-performing Corporate Partnerships team, managing a portfolio of corporate partners giving significant support to fund essential services. You’ll focus on cultivating, growing, and renewing partnerships, collaborating with internal and external stakeholders to ensure a smooth supporter experience and contribute to the ambitious fundraising goals of St Mungo’s.
The role of Corporate Partnerships Coordinator (Account Management) offers a unique opportunity for personal and professional growth, with ample support to develop your skills and make a real impact on the lives of the people we serve.
In this role, you will:
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We’re looking for someone with excellent organisational skills, a proactive approach, and a passion for making a difference. Whether you’re seasoned in account management or have experience in a fundraising environment, you’ll thrive in this role if you can demonstrate:
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on Wednesday 15 July 2026
Interview and assessments on: 23 - 24 July 2026
What we offer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Home Manager
Could you do a job where you change lives?
Are you an experienced leader in residential care?
Do you thrive in a compassionate, faith-driven environment?
Ready to lead a dedicated team towards excellent care? Join us at Bethany House!
Bethany House is a modern, purpose-built 26-bed home just outside Preston, Lancashire, where older people receive compassionate, person-centred care. We’re now looking for a dedicated and proactive Registered Care Manager to lead our caring and committed team. View our wonderful home here.
This role is more than just a job – it’s a calling. We seek a manager, leader, nurse manager or deputy manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI
As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.
Have a watch here of what it means to work in a Christian Care Home https://youtu.be/uCa1_BtS34w
What You’ll Do:
What You’ll Bring:
Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.
Why Join Us?
Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Bethany House is waiting for you!
Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Community & Events Fundraiser, you will play a key role in developing and delivering an engaging programme of fundraising activities. Working closely with the Head of Income Generation & Engagement, you will help grow income, strengthen supporter relationships and ensure events are delivered to a high standard.
Key responsibilities include:
• Developing and delivering a community and events fundraising programme to achieve income targets
• Building strong relationships with fundraisers, supporters and community groups to maximise engagement and retention
• Planning and managing a range of events including challenge events, special events and third-party activities
• Supporting participants to maximise their fundraising potential through excellent stewardship
• Identifying new fundraising and event opportunities, including sponsorship prospects
• Monitoring event performance, managing budgets and reporting on outcomes
• Maintaining accurate supporter data using CRM systems and contributing to reporting
• Representing the organisation at events, meetings and within the community
This is a varied, fast-paced role offering the opportunity to make a real difference to mental health support in the local community.
About you:
We’re looking for a motivated and organised individual who thrives on building relationships and delivering results.
You will ideally have:
• Experience in fundraising, events, sales or a target-driven environment
• Strong communication and storytelling skills, with the ability to engage a wide range of audiences
• Proven ability to manage projects or events from planning through to delivery
• Excellent organisational skills and the ability to work at pace
• Confidence in building partnerships and representing an organisation externally
• IT literacy, including Microsoft 365 and CRM systems
A passion for supporting mental health and a creative, proactive approach will help you succeed in this role.
About the organisation:
Mid and North East Essex Mind is a leading local mental health charity and part of the national Mind federation. We are dedicated to ensuring that no one feels alone by delivering vital mental health services across our communities.
We offer a supportive and inclusive workplace, with benefits including generous annual leave, flexible working, wellbeing support, training and development opportunities, and a strong focus on staff wellbeing.
Other roles you may have experience of could include:
Events Officer, Community Fundraiser, Fundraising Executive, Events Coordinator, Partnerships Officer, Income Generation Officer, Charity Fundraiser
We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.
Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.
We listen to our communities and offer compassionate and inclusive mental health services, resources, and practical support to promote wellbeing.
The client requests no contact from agencies or media sales.
Quadrature Climate Foundation
Finance Executive
Contract: Permanent, Full Time
Location: Liverpool Street Station
Hybrid working 2 days a week in the office
Quadrature Climate Foundation (QCF) is a philanthropic organisation focused on accelerating climate solutions at the scale and pace required to address the climate crisis. Through strategic grant-making, partnerships and evidence-led decision-making, QCF supports initiatives that can deliver meaningful, lasting impact for people and the planet.
As the Foundation continues to grow its global portfolio and ambitions, we are seeking a motivated and detail-oriented Finance Executive to join the team. This is an exciting opportunity to play a vital role in a mission-driven organisation, supporting the financial stewardship of significant philanthropic investments that help tackle one of the defining challenges of our time.
About the Role
Reporting into the Finance team, the Finance Executive will play a central role in the day-to-day financial operations of the Foundation.
You will ensure the accurate processing of financial transactions, support grant payments, maintain robust financial controls, and contribute to reporting, treasury activities and continuous improvement initiatives. Working across the organisation, you will collaborate with colleagues, suppliers and grantee partners to provide high-quality finance support and help ensure that funds are managed effectively and responsibly.
This is an excellent opportunity for someone looking to develop their finance career within a purpose-led organisation, gaining exposure to a broad range of financial activities including grant management, treasury operations, financial reporting and process improvement.
Key Responsibilities
Financial Operations & Grant Management
Cashflow, Banking & Treasury
Financial Reporting & Assurance
Systems & Continuous Improvement
Business Partnering & Organisational Support
About You
We are looking for a proactive and conscientious finance professional with strong organisational skills and a commitment to accuracy and continuous improvement.
You will bring:
Experience within a charity, foundation, grant-making or not-for-profit environment would be advantageous, but is not essential. Experience of treasury activities, cashflow management or international payments would also be beneficial.
Why Join Quadrature Climate Foundation?
This is a unique opportunity to join an organisation at the forefront of climate philanthropy, where your work will directly support funding decisions and programmes that contribute to tackling global environmental challenges.
You'll be part of a collaborative, values-driven team that combines ambition, innovation and rigorous financial stewardship to maximise impact. The role offers broad exposure, developmental opportunities and the chance to build a rewarding career while contributing to meaningful change.
Apply Now
Quadrature Climate Foundation is partnering with Allen Lane on the recruitment of this opportunity.
For a confidential discussion and further information, please contact Iain Slinn at Allen Lane.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as one of our new Community Fundraisers and help inspire local people, schools, and community groups to raise vital funds for hospice care across eastern Hertfordshire.
About the role
As a Community Fundraiser, you’ll play a key role in connecting our local communities with the work of Isabel Hospice, creating opportunities for people to get involved, give back, and fundraise in ways that are meaningful to them.
You’ll develop and deliver community fundraising plans, nurture long-term relationships, and support volunteers, schools, faith groups, and local small businesses to achieve their fundraising goals. You’ll also represent the hospice at events and speaking engagements, sharing the powerful impact of our care.
This is a hands-on, relationship-focused role where no two days are the same, from supporting a local running club raising funds in memory of a loved one, to helping a school organise their first charity partnership.
About you
You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and strong organisational skills, along with the drive to meet income targets while providing outstanding supporter care.
You’ll also have:
What we offer
Benefits
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
For details of our inclusion statement, please see our website.
The client requests no contact from agencies or media sales.
Could you transform relationships into strategic partnerships to help improve the lives of people living with sight loss?
Henshaws is looking for a Strategic Partnerships Manager to drive new income, develop influential partnerships and raise the profile of their Sight Loss Services across Greater Manchester. Working across NHS, local authority, VCSE, community and corporate networks, you'll help secure the funding and partnerships that enable people living with sight loss to thrive.
Location: Manchester/Hybrid, estimated 3 days either in the office or at meetings
Salary: circa £42k per annum
Contract: Permanent
Hours: 35 hours per week (part-time applications welcome)
Benefits: 5 weeks holiday plus 10 bank days
As part of a growing fundraising and business development team, you'll identify new opportunities, build relationships with key decision-makers, and lead on proposals, bids and tenders. You'll also work closely with operational colleagues to develop services that respond to local need and demonstrate the impact of Henshaws' work.
About the role
This is an exciting opportunity to define a new role, build key partnerships and influence the growth of an emerging area within the income generation portfolio.
Day-to-day you can expect to:
About you
We're looking for someone who is commercially minded, relationship-focused and motivated by values and purpose.
We'll be looking for you to bring:
Experience within the charity, health, education or public sector would be an advantage, but we're equally keen to hear from applicants with transferable skills and a strong track record of generating income and building partnerships.
Why Henshaws?
This is an opportunity to join a values-led organisation with a long history of supporting people living with sight loss and a range of disabilities. You'll play a key role in shaping future services and securing income that has a direct impact on people's lives.
How to apply
To apply: All you need to do is send a copy of your CV or draft profile over to Amelia Lee as the first step. From there, we'll be in touch with full application details if you meet our initial assessment of the skills and experience required.
Deadline: We're working on a rolling basis, only because this role has been previously advertised and we're keen to appoint as soon as possible.
However, if you feel this disadvantages you in any way, please get in touch with Amelia at Charity People and she'll ensure you do not miss out.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mercy Ships UK
Location: Stevenage, Hertfordshire (Hybrid Working)
Salary: £40,000 - £45,000 per annum (DOE)
Hours: Full-time or Part-time (minimum 30 hours per week)
Contract: Permanent
About Mercy Ships UK
Mercy Ships is a faith-based international charity bringing safe surgery and healthcare to people living in some of the world's poorest nations. Through our hospital ships, Africa Mercy and Global Mercy, we deliver life-changing surgical care, medical training and healthcare system strengthening across sub-Saharan Africa.
As we continue to grow our supporter community and fundraising impact, we are seeking a passionate and experienced Legacy Manager to lead and develop our legacy giving programme.
The Role
This is an exciting opportunity to shape the future of legacy fundraising at Mercy Ships UK. You will be responsible for developing and delivering our legacy strategy, growing long-term income, stewarding supporters and managing legacy administration with care, professionalism and empathy.
Working closely with colleagues across Supporter Development, Communications and Marketing, you will help inspire supporters to leave a lasting legacy that will transform lives for generations to come.
Key Responsibilities
About You
We are looking for someone who combines strategic thinking with excellent relationship-building skills and a genuine passion for supporter care.
You will ideally have:
Why Join Mercy Ships UK?
In return, we offer:
Our Values
Following the model of Jesus, we seek to:
Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early should we appoint before the advertised closing date.
Help create a legacy of hope, healing and transformation. Join Mercy Ships UK and make a lasting impact on lives around the world.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Global Senior Mid-Level Giving Manager
Role type: Full time; Permanent
Location: Godalming, Surrey, UK (hybrid working pattern 2x days per week in the office). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes.
Salary: £47,000 - £50,000 per annum (depending upon skills and experience)
About the role
As our Global Senior Mid-Level Giving Manager, you’ll lead the growth and development of Compassion’s global mid-level giving programme, the Circle of Compassion (annual donations over £/$/€1,000). This is a vital role, responsible for driving the strategic direction of the programme, growing income, and strengthening donor engagement and retention.
As our Global Senior Mid-Level Giving Manager, you’ll be responsible for (but not limited to):
About you
To succeed in this role, you’ll need to bring proven experience in mid-level, major donor or high-value fundraising, with the ability to lead or scale a fundraising programme and deliver clear income growth.
You’ll be a confident relationship-builder, who is able to create compelling donor communications, develop strong stewardship plans, and work collaboratively across an international fundraising team.
Skills and experience you’ll need to bring as our Global Senior Mid-Level Giving Manager:
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is an exciting opportunity to help shape and grow a global giving programme, that connects passionate supporters with Compassion’s mission, helping to create lasting change,
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Friday 14 August 2026
1st Stage (Teams) Interview: Friday 21 August 2026
2nd Stage (Face to Face at HQ) Interview, with task: PM Thursday 27 August 2026
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Experience Officer - Fundraising
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
We're looking for a Donor Experience Officer to play a vital role within Acorns Children's Hospice's Fundraising team. As one of the first points of contact for our supporters, you'll help ensure every donation, enquiry and interaction receives a professional, personal and timely response.
This is a varied role that combines supporter care, relationship building, administration and communications. You'll be responsible for managing the end-to-end journey of donations, from processing gifts and maintaining accurate supporter records through to creating meaningful communications that show donors the impact of their support.
Working with colleagues across fundraising, marketing and care, you'll help deliver supporter journeys and stewardship communications that make supporters feel recognised, valued and connected to the difference they are making for local children and families. At the same time, you'll help ensure our fundraising operations run smoothly through excellent administration, data management and attention to detail.
About the Role
As Donor Experience Officer, you'll play a central role in delivering Acorns' donor experience strategy and ensuring supporters receive an exceptional experience at every stage of their journey with us. You'll balance relationship-focused supporter engagement with the day-to-day administration that underpins successful fundraising activity.
Key responsibilities include:
About You
We're looking for someone who combines excellent organisational skills with a genuine passion for supporter care.
You'll understand that great donor experiences are built on both meaningful relationships and excellent administration. Whether you're responding to a supporter enquiry, processing a donation or creating stewardship content, you'll take pride in delivering a high-quality experience and ensuring every supporter feels valued.
You'll bring:
This role would suit candidates with experience as a Supporter Care Officer, Donor Stewardship Officer, Customer Experience Executive, Customer Relations, Membership or Community Engagement Officer, or Fundraising Officer/Administrator. We also welcome applicants with transferable experience in customer service, relationship management and stakeholder engagement.
About Acorns Children's Hospice
At Acorns, we provide specialist palliative care and support for children with life-limiting and life-threatening conditions and their families across the West Midlands. We support families in our hospices, in their homes and within the community, providing care wherever and whenever it's needed.
As one of the UK's largest children's hospice charities, we need to raise more than £14 million every year to fund our vital services. Every supporter who donates, fundraises or campaigns for Acorns helps make that care possible. The Donor Experience team plays a crucial role in nurturing those relationships and ensuring every supporter understands the impact of their generosity
What We Offer
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Regarding the application for this vacancy - you don't need to include a supporting statement, but there are a few questions to answer.