Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Are you a strategic senior fundraiser with a track record of building influential relationships and securing significant philanthropic support?
The University of Oxford is seeking a Senior Development Executive to help secure philanthropic support for the Oxford School of Global and Area Studies (OSGA). This is a rare opportunity to build philanthropic partnerships that enable ground-breaking research, transformative student opportunities, and deeper understanding of the world's diverse societies, cultures, and regions including Africa, Asia and Latin America
Location: Oxford
Salary: Grade 8: £49,119 - £58,265 per annum, with a possible extension to £63,489 including an Oxford University Weighting of £1,730 per annum
Contract: Full-time, Fixed-term for 2 years
About Us
Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.
The University of Oxford's ambitious Oxford Excellence campaign is creating new opportunities to advance research, education and global understanding through philanthropy. As part of Development and Alumni Engagement, and working closely with the OSGA, you will help build philanthropic partnerships to support world-leading research, scholarship and teaching, deepening understanding of the societies, cultures and global issues shaping our interconnected world.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
About the Role
This is an exciting opportunity to play a key role in advancing one of the world's leading centres for research and teaching on global societies, cultures and international affairs. Through philanthropy, you will help enable research that informs policy, broadens understanding across cultures, and addresses some of the most pressing challenges facing communities around the world.
This role offers the opportunity to support some of OSGA's key academic priorities, including African Studies, Asian Studies and Latin American Studies, helping to secure philanthropic support for research and teaching that deepen understanding of diverse societies and cultures around the world.
Success in this role will come from your ability to build trusted relationships, develop compelling cases for support, and inspire philanthropic partnerships that advance both the priorities of OSGA and the wider ambitions of the Oxford Excellence campaign.
About You
Sponsorship and Right to Work
This role meets the criteria for sponsorship under the Skilled Worker visa. The University will meet the cost of the Skilled Worker visa and NHS surcharge for applicants that require a visa.
Please let us know in your application if you require sponsorship.
Application Process
To apply, please upload:
The closing date for applications is 12 noon on Monday 20 July 2026.
Interviews will take place on Tuesday 30 July 2026 and will be held face-to-face.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
Senior Corporate Partnerships Account Manager
Charity People is delighted to be partnering with a leading London-based youth charity dedicated to helping young people thrive. Through a powerful network of community organisations, programmes and partnerships, they create opportunities for young people to build confidence, develop skills, and shape their futures.
This is an exciting opportunity to join a dynamic Fundraising and Communications team in a Senior Corporate Partnerships Account Manager role. You'll take ownership of a varied portfolio of corporate partners, delivering high-quality stewardship, driving income growth, and creating meaningful engagement that supports life-changing work with young people.
The charity has a long-standing reputation for championing young people and the organisations that support them. With an ambitious income strategy and a collaborative culture, they are building impactful partnerships that combine funding, volunteering, and skills-sharing.
This role offers a fantastic opportunity to take real ownership of the corporate partnerships account management programme-building on strong foundations from recent years and playing a key role in shaping its future direction and success.
You'll be part of a values-driven team committed to inclusion, innovation, and delivering exceptional supporter experiences-working with partners who genuinely want to make a difference.
Senior Corporate Partnerships Account Manager
Salary: £43,495
Location: London / Hybrid (minimum 2 days in the office)
Contract: Permanent, full-time (37.5 hours, flexible working considered)
Benefits include:
About the role
Reporting to the Head of Corporate Partnerships, you will lead the management of a diverse portfolio of corporate partners, spanning high-value strategic relationships and employee engagement-led partnerships.
This is a hands-on role, where you'll deliver against ambitious income targets while ensuring excellent stewardship and engagement across corporate partners, challenge event participants, and individual supporters.
You'll bring a proactive and solutions-focused approach to partnership management, confidently navigating challenges, spotting opportunities, and driving partnerships forward in a way that creates long-term value.
Key responsibilities include:
About you
You'll be a confident and experienced corporate fundraiser with a track record of managing and growing corporate partnerships. You'll bring a strategic mindset, strong communication skills, and a passion for building meaningful relationships that deliver real impact.
You'll also be someone who thrives on ownership, and excited to shape and evolve an account management programme, who brings resilience and a solutions-focused mindset to navigating both challenges and opportunities.
We're particularly interested in candidates who can demonstrate:
Application Process
If this role inspires you to make your next career move, please get in touch with Kevin Croasdale at Charity People to find out more about how to apply.
Closing Date: 9:00am, Monday 22nd June
Interviews: Monday 29th June
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At In2scienceUK, we believe that every young person deserves a future in STEM, regardless of their background. Each year, too many talented young people from lower socioeconomic backgrounds face systemic barriers to careers in science, technology, engineering, and research. We are here to change that.
We are looking for an ambitious, creative, and mission-driven Fundraising Manager to join our team. If you are a fundraiser who thrives on building meaningful relationships and wants your daily work to have a tangible impact on social mobility, we want to hear from you.
As our new Fundraising Manager, you will be the driving force behind securing and growing income from corporate partnerships, trusts, and foundations. You will play a central role in our fundraising strategy, working closely with our Head of Fundraising and the wider team to secure the sustainable, multi-year partnerships that allow us to expand our impact across the UK.
This role offers the chance to develop your fundraising career while working with passionate colleagues, engaged trustees and inspiring young people. We are committed to staff development from day one and offer flexible home working to support work-life balance, alongside benefits including an Employee Assistance Programme, salary sacrifice options, pension contributions matched up to 7%, 28 days’ annual leave plus bank holidays, and other staff benefits.
Please review the full Job Description for further information about the role, responsibilities and person specification before applying.
If you are ready to use your fundraising expertise to help build a more diverse and inclusive future workforce in STEM, apply now to join our team by submitting your CV and cover letter (maximum 2 pages) that fully showcases your skills and experience addressing the personal specification point by point. Applications without this will not be considered
Shortlisted candidates will be required to attend up to two interviews which will take place on the 8th & 15th July.
In2scienceUK exists to unlock the potential of young people from low socioeconomic backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Compassion UK & Ireland is seeking a Church Partnerships Manager (Republic of Ireland)
This is a home-based regional role within the Republic of Ireland. Applicants must be based in the Republic of Ireland, or able to relocate there by the start date.
Do you have a heart for the Church and a passion to see children released from poverty in Jesus’ name?
As Church Partnerships Manager, you will build meaningful relationships with churches across the Republic of Ireland, helping church leaders and congregations connect with Compassion’s mission through engaging presentations and trusted partnerships.
This is an exciting opportunity to play a key role in growing sponsorships and fundraising, while serving the Church and helping release children from poverty in Jesus’ name.
We’d love to hear from you if you are a confident relationship-builder, an engaging communicator, and someone with experience in fundraising, sponsorship growth or partnership development.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Drive our funding and champion our mission through content and campaigns. Help us build a future where no one in Milton Keynes has to remain homeless - be the turning point in someone's story.
The Shelter MK is looking for a dynamic fundraiser and creative communicator to drive income growth, strengthen our brand, and build powerful partnerships that change lives.
We’re open to one full‑time role or two part‑time specialists with experience and proven success in one or both specialisms.
What you’ll do
What you’ll bring
Why join us
Apply with your CV and a short cover letter, telling us what you bring and whether you’re interested in the full‑time role or a part‑time specialist position — and your preferred hours.
Unfortunately, we cannot provide visa sponsorship. We welcome applications from candidates who already have the legal right to work in the UK.
We believe everyone deserves a place to call home, even when life takes an unexpected turn ... a safe space for people and their beloved dogs.
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with our client to help them recruit for a new Head of Fundraising to join their team.The organisastion is dedicated to improving young people’s lives through the power of STEM. They believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face. They also facilitate the STEM Ambassador programme, enabling 30,000 volunteers from more than 5000 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.
This role is offered on a permanent full-time basis paying a salary between £75,000 to £80,000 per annum with flexible hybrid working arrangements at their London or York office with regular UK business travel and occasional overnight stays.
Reporting directly to the CEO and managing a 5 people-strong team, the Head of Fundraising will lead their major donor, corporate and trust fundraising strategies, focusing on developing long-term, high-impact partnerships to maximise their income and financial sustainability. The role is to drive new donor engagement and secure sustainable, multi-year funding building on their success, whilst accelerating progress to ensure they have the resources and partners to achieve their vision of a world-leading STEM education for every young person across the UK. The postholder will need to bring creativity, curiosity, and an entrepreneurial mindset to identify new opportunities for partnership and funding. This includes developing compelling ways to present and package the organisation'ss offer to potential supporters, ensuring a clear case for investment and sustained income growth from corporates, trusts, and eventually high-net-worth individuals.
They are looking for someone with demonstrable track record of success in securing and growing income from a range of sources, including corporates, trusts and foundations, and high-net-worth individuals — delivering six-figure and multi-year partnerships. They are looking for a candidate who is a strong networker, eager to represent the organisation at events and conferences, identifying new opportunities, and staying informed on market trends and developments in the philanthropic and corporate partnership landscape. The ideal candidate will have an entrepreneurial mindset and general knowledge of the STEM education landscape in the UK.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Do you share our belief in the importance of small charities and the power of skilled volunteers to drive meaningful, lasting change?
At Cranfield Trust, our mission is to bring together skilled volunteers and small charities to strengthen organisations, develop leaders and deliver impact that lasts.
Small charities play a vital role in communities, often at the frontline of complex and urgent challenges. But the environment that small charities have to operate in is becoming more demanding, with uncertain funding, rising demand, stretched leadership capacity, and a range of other issues that are currently impacting the sector.
We deliver free, capacity-building services and support for small charities, utilising proven approaches that address organisational challenges and leadership development. We are at an important point in our development, with a new CEO and a new strategy. Demand for our support is high and growing rapidly, and how we respond will shape our future impact.
We are looking for an experienced fundraising and relationship manager, who is motivated by the difference our work makes for small charities throughout the UK.
About this role
As Philanthropy and Partnerships Manager, you will play a central role in developing and managing Cranfield Trust's high-value relationships with funders, donors and partners. This includes identifying new funding and partnership opportunities, shaping compelling proposals, and building and stewarding trusted relationships that lead to long-term support.
You would be joining us at an important point in our development, with a new CEO, and a new strategy being introduced later this year. Demand for our support is high and growing rapidly, and how we respond will shape our future impact.
This is a remote working role, open to candidates based anywhere in the United Kingdom, but occasional attendance at face-to-face meetings, events and in-house training/development is a core requirement of the role. In this role, you will work closely with our Wales and Scotland Managers and we are keen to hear from interested candidates in Scotland or Wales.
You do not need to meet every role requirement to apply. But you should be ready to build an understanding of our work and share our passion for the difference it makes. Whether your experience fully matches the role description, or you bring relevant skills and a strong motivation to learn, we encourage you to apply.
In return, we can offer a flexible, purposeful role in a team that is highly committed, clear on priorities and motivated by our mission. Our staff survey reflects this, with 100% of colleagues feeling committed to delivering high-quality work.
We want to hear from a diverse range of applicants. We are committed to equity, diversity and inclusion and we want this to be reflected in the diversity and geographical spread of our team. If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Please read more information about the role and how to apply in our Recruitment Pack on our website.
The client requests no contact from agencies or media sales.
Hope for the Future is a dynamic UK-based charity working to drive democratic climate action. We are looking for a Fundraising Manager with the confidence to step into an established, successful system and keep our momentum going.
You will be a brilliant relationship builder, an organised manager of data and pipelines, and an excellent communicator who can write compelling narratives. Above all, you will be someone who collaborates naturally across a small, passionate team to champion a healthy culture of impact storytelling and income generation.
About Hope for the Future:
We support constituents, local groups, and national campaigns to secure ambitious action from local and national government by equipping them to have highly effective, relationship-building conversations with their politicians.
Over the past decade, we have supported more than 10,000 people to engage with politics, over half of whom had never taken action beyond voting. Through training, strategic advice, and tools, we don't just change conversations; we tangibly influence policy.
You will have:
A track record in Trust & Grant success: pulling together compelling data and case studies to write winning bids for large-scale grants.
Exceptional written skills for drafting persuasive proposals and impact reports.
A love of data to oversee our fundraising pipeline using our CRM (Beacon), working with organised spreadsheets, and clear, achievable timelines.
The ability to support others to succeed and feel confident managing a direct report or mentoring colleagues on how to spot fundraising opportunities.
The ability to balance the day-to-day writing tasks with big-picture financial targets .
The ability to balance competing priorities in a fast-paced, small charity environment.
A willingness to travel nationally and work occasional evenings or weekends as required for key events and funder engagement (claimable as TOIL).
A genuine commitment to climate action and democratic engagement with grassroots communities.
It would be great if you also have:
Experience supporting corporate partnerships or earned/consultancy income streams.
Familiarity with Monitoring, Evaluation, and Learning (MEL) frameworks.
An understanding of UK climate policy, nature campaigning, or the UK political system.
The Role
Your core focus will balance bid writing with strategy and comms management:
Securing Income: Crafting and submitting high-quality, persuasive trust and grant applications (targeting five- and six-figure funding) and managing timely reports back to our current partners.
Managing the Pipeline: Working closely with the CEO to track our fundraising goals, manage cash flow awareness, and keep our CRM system (Beacon) up to date.
Supporting Earned Income: Helping to streamline the internal processes behind our paid consultancy and campaign training services, collaborating with our Policy & Engagement team to track leads.
Leading People: Providing supportive, empowering line management to our part-time Digital Communications and Campaigns Coordinator.
Looking Forward: As the contract nears its end, you will collaborate with the CEO to help us lay the groundwork for our next strategic fundraising cycle.
How to Apply
Please visit our website jobs page to submit your anonymised CV and cover letter.
Our Commitment to Inclusion
We warmly welcome applications from everyone and celebrate diversity across all backgrounds. If you don’t meet every single requirement listed, please don't let that deter you, we would still love to hear from you.
Salary: £34,937.60 per annum (£27,950.08 pro-rata)
Hours: Part-time (28 hours per week)
Contract Type: 12-month fixed term (Maternity Cover)
Location: Remote anywhere in the UK (or Sheffield Head Office/Hybrid working)
Benefits: 30 days annual leave (pro-rata) + bank holidays, pension, wellbeing support.
Closing Date: 13 July 2026 | Interviews: w/c 20 July 2026
Important Contract Notice: Please note that this is a temporary, fixed-term contract for 12 months to provide essential maternity cover. This is a non-permanent position.
(Please note this role is primarily remote, however there is the option for hybrid working at our head office in Sheffield. Some travel may be required for this role)
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
Location: Hybrid, attached to either The Grange in Buckinghamshire or Beatrice Wright Centre in Yorkshire. Regular UK travel required.
Salary: £60,000 per annum
Contract: Full-time, permanent
Hearing Dogs for Deaf People is seeking an experienced and inspiring fundraising leader to grow community fundraising and events income, helping more people who are deaf or have hearing loss reconnect with the world around them.
Hearing Dogs for Deaf People transforms lives through the unique partnership between a person and a highly trained hearing dog, while also providing practical and emotional support that builds connection, companionship and confidence. As the charity continues to expand its reach and impact, community fundraising, events and volunteering will play a vital role in helping more people access this life-changing support.
Reporting to the Director of Income Generation, you will lead the development and delivery of an ambitious community fundraising and events strategy, driving sustainable income growth and deepening supporter engagement across the UK. You will oversee a diverse portfolio of community activity and events, building strong relationships with supporters, volunteers, local groups and organisations that share our commitment to improving the lives of people with hearing loss.
Leading a passionate and motivated team, you will create opportunities for supporters to fundraise, volunteer and advocate for Hearing Dogs in their communities. You will also work closely with colleagues across fundraising, communications and service delivery to maximise engagement, strengthen supporter journeys and embed legacy giving within community activity.
The successful candidate will bring significant experience of community and/or events fundraising, with a strong track record of delivering income growth and supporter engagement. They will be a confident and collaborative leader, capable of developing strategy, inspiring teams and empowering volunteers, while using insight and data to drive performance and innovation.
This is an exciting opportunity to shape the future of community fundraising at a much-loved charity, helping more people live well with hearing loss through connection, companionship and confidence.
Please download our Candidate Pack [PDF] for further information, including details on how to apply.
Role closes for applications Wednesday, 24th June
Salary: £34,000 plus £2,500 car allowance
Contract: Full-time, permanent (35 hours per week)
Location: Hybrid – Oxford (2 days in office with regular travel)
Benefits: 28 days annual leave plus bank holidays, generous pension contribution, life assurance, employee assistance programme, learning and development support, on-site parking.
We’re looking for a proactive and relationship-driven Corporate Partnerships Fundraiser to join RABI, the farmers’ charity, as part of its Philanthropy and Partnerships team.
Reporting to the Philanthropy and Partnerships Manager, you will support, manage and grow income-generating relationships with corporate partners. You’ll play a key role in developing new partnership opportunities, managing existing accounts, and delivering high-quality stewardship that demonstrates the real impact of corporate support on farming communities.
Working collaboratively across fundraising, marketing, service delivery and finance, you’ll help shape compelling partnership propositions, support employee engagement and fundraising initiatives, and contribute to RABI’s ambitious corporate fundraising strategy and long-term income goals. This is a varied role combining relationship management, creative partnership development and strong internal collaboration within a mission-led organisation.
To be successful as the Corporate Partnerships Fundraiser, you will need:
If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2955HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
Harris Hill is delighted to be supporting an ambitious social enterprise charity in Kent in their search for a Head of Corporate Fundraising.
Salary: Up to £55,000 per annum + Car Allowance: £3,500 per annum
Bonus: Up to £5,000 (non-contractual, subject to achieving targets)
Kent | 37 hours per week
They are looking for an experienced and ambitious fundraising leader to drive the next phase of growth for their corporate partnerships programme.
This is a fantastic opportunity to join a values-driven organisation with significant ambitions for the future. Over the past four years, they have built a corporate fundraising programme from scratch, growing income to more than £400,000 per year. They are now seeking a talented fundraiser who can build on this success, shape future strategy alongside the Director of Fundraising, and play a key role in delivering their ambitious five-year growth plans.
Leading a team of three, the successful candidate will be equally comfortable developing strategy and delivering against it. They will enjoy motivating others, identifying new opportunities, and maintaining a hands-on approach to securing and growing corporate partnerships. This role offers exposure to a diverse range of partnership types and the opportunity to make a significant contribution to the organisation's long-term success and impact.
Key Responsibilities
What They're Looking For
Candidates should be based in Kent or within a reasonable commuting distance and be comfortable travelling across the county as required.
Apply to Hannah at Harris Hill onto learn more and get the full job pack. Rolling recruitment
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising & Impact
£54,000 - £58,000 depending on experience
Gloucestershire based Charity with a national presence
Juice Recruitment is delighted to be supporting a values driven, impact led charity in their search for a talented Head of Fundraising & Impact. This is an exciting opportunity to join a forward thinking organisation at a pivotal stage of growth, where your strategic vision and leadership will directly influence long-term sustainability and impact.
Day to Day:
You will:
You Will Bring:
For You:
Juice Recruitment is committed to safeguarding and promoting the welfare of children. This role is subject to an Enhanced DBS check, online checks, employment history checks and satisfactory references.
Please apply today to be considered for this fantastic opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position
This is an exciting opportunity for a driven and experienced face-to-face fundraising Manager with Festivals and Events experience who thrives in fast-paced environments and is passionate about both performance and purpose. You’ll lead, coach and inspire teams on the ground at some of the UK’s most vibrant festivals and events, while also playing a key role in shaping the future of our F2F programme—contributing ideas, improving ways of working, and driving innovation across delivery, training and operations. Ideal candidates will combine strong operational and people management skills with resilience, adaptability and a commitment to high standards of safeguarding and supporter engagement. In return, you’ll join a globally respected humanitarian organisation, directly connect the public with MSF’s life-saving work, and have the opportunity to influence and grow a programme that is central to our income and impact.
Hours: Full-Time (37.5 hours per week) This role is not limited to Monday–Friday and will require regular weekend work. Variable days over festival season including overnights and weekends
Duration: Fixed term - 12 months
Location: London - hybrid, and on-site at festivals across the UK
Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
Manage the on-site delivery of MSF UK’s Face-to-Face (F2F) fundraising activity across Festivals and Events, ensuring high-performing, safe and professional fundraising operations that maximise income and public engagement.
Provide day-to-day management and development of Team Leaders, Fundraisers and Coordinator-level roles, driving performance through coaching, monitoring and clear accountability against targets.
Coordinate and deliver on-site operational and logistics activity across up to 60 festivals and events annually, working in close partnership with the Logistics Manager, who is responsible for logistics planning and infrastructure.
Act as the most senior on-site representative for MSF, ensuring all festival and event activity runs smoothly, maintaining strong relationships with event organisers, suppliers and stakeholders, and ensuring a high-quality, self-sufficient operational presence.
Work closely with the F2F Programme Lead and wider F2F management team to deliver the Festivals and Events plan, contribute to programme development and support the ongoing growth of the events portfolio.
Support the recruitment, onboarding and effective deployment of F2F agency workers and MSF UK staff, ensuring teams are equipped to deliver high-quality fundraising and meet performance expectations.
Take responsibility for on-site operational planning, including rota management and oversight of timesheet accuracy, ensuring effective resource allocation across activity.
Ensure all team activity adheres to MSF’s standards for behaviour, safeguarding, safety and compliance, creating a positive and professional working environment.
Outside of festival periods, take responsibility for the delivery of Private Sites activity, maintaining the same standards of leadership, performance and target achievement. The role is accountable for delivering annual Festivals and Events income targets and contributes to the overall success of the Face-to-Face programme.
The client requests no contact from agencies or media sales.
Community Support Manager
Reports to: Partnerships Director
Contract: 0.8/1.0 FTE (Permanent)
Location: Remote (UK or International)
Role Purpose
As Community Support Manager, you’ll lead the day-to-day delivery of support to HOST’s global community of Hosted Partners (HPs), ensuring a consistent, responsive and values-led service. You’ll oversee Community Support activity, enabling partners to focus on their work by providing clear guidance, reliable processes and effective operational support.
This role sits at the centre of the Community Support team and will involve working alongside the Partnerships Manager: Changemakers to ensure high-quality delivery of our project and fiscal hosting services. You’ll co-manage a small, high-performing team, ensuring strong performance, clear priorities and a supportive team culture. Alongside this, you’ll play a key role in maintaining and improving the systems, processes and ways of working that underpin Project Hosting, ensuring they are efficient, scalable and responsive to the needs of our Hosted Partners.
Core Responsibilities
1. Leadership and Management
Line manage two Community Support Leads, providing coaching, direction and performance feedback.
Oversee delivery of Community Support activities, including internal team operations, management of SOPs, service delivery consistency, payment operations and risk process administration.
Manage team meeting cadence, objectives and performance tracking.
Manage team workload, priorities and handovers to ensure coordinated day-to-day delivery across Community Support.
Produce weekly highlights reports outlining ongoing tasks, completed objectives and customer service statistics.
2. Systems, Processes and SOPs
Develop and maintain all Community Support standard operating procedures (SOPs).
Maintain and improve workflows in Zendesk, e.g. ticket routing, tagging structure and SLAs.
Maintain oversight of team task management, ensuring tasks are completed within required timeframes.
Ensure consistent data entry standards across systems, e.g. partner records and case logs.
Monitor service standards and turnaround times, spot recurring issues, and drive process improvements for consistent delivery.
3. HOSTHub support
Lead on defining, prioritising and testing HOSTHub features related to Project Hosting, working cross-functionally with the Product Manager to inform development needs and improvements.
Own partner-facing communications on HOSTHub updates, ensuring changes are clearly communicated and well understood by Hosted Partners.
Ensure the voice and needs of Hosted Partners and funders are actively represented in product development, influencing priorities and improvements.
Maintain continuous feedback loops with external users to inform ongoing platform enhancements.
Collaborate with Tech and Operations teams to identify opportunities to improve efficiency, streamline workflows, and increase automation.
4. Risk and Compliance
Lead the preparation and facilitation of weekly risk meetings, ensuring risks are identified, recorded and escalated in a timely and appropriate manner.
Maintain accurate and up-to-date documentation of all risk assessments, decisions and resolutions.
Monitor agreed risk mitigation actions, ensuring they are tracked and implemented effectively within agreed timeframes.
Work closely with the Community Support Team to proactively identify emerging risks and regularly review the effectiveness of ongoing mitigation measures.
5. Payment Management
Coordinate internal payment processes, working closely with the Finance team to support efficiency, consistency and automation improvements.
Triage payment issues, coordinate resolution with Finance, and improve workflows to reduce friction for Hosted Partners.
Lead on Project Hosting and payment issue meetings, working closely with the Finance Manager.
Key Relationships
Internal: Partnerships Manager: Changemakers, Partnerships Director, Finance Team, Community Support Team, Product Lead
External: Hosted Partners, developers, technical providers and funders.
Required Experience
5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.