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SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Remote
£38,000 FTE  (pro rata for part time)
Providing condition-specific health advice and support to people of all ages living with spina bifida and/or hydrocephalus
Posted 1 week ago Apply Now

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Princess Alice Hospice, Esher, Surrey (On-site)
£51,000 - £58,000 per year, pro-rata for part time
Posted 4 days ago
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£30k - 35k per year
Posted 1 day ago Apply Now
Huntington's Disease Association, Remote
£21,716.55 - £29,977.53 per year (FTE £37,471.91)
We're looking for 3 new team members to join our team of Specialist Advisers to support people affected by Huntington’s disease.
Posted 2 weeks ago
Closing in 6 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£45k - 52k per year
Posted 1 day ago Apply Now
Closing tomorrow
British Heart Foundation, London (On-site)
£52,000 - £54,000 per year + benefits
Posted 1 week ago
Closing in 7 days
The Royal College of Radiologists, Multiple Locations (Hybrid)
£62,000 - £68,000 per year dependent on experience
Posted 2 days ago
Look Ahead Care Support and Housing, Croydon (On-site)
Benefits include 25 days Annual Leave etc.
Posted 5 days ago
Closing in 2 days
Harris Hill Charity Recruitment Specialists, Hackney (Hybrid)
£28k per year
Posted 2 weeks ago Apply Now
Closing in 5 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
Up to £37515
Posted 2 weeks ago Apply Now
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Ealing, Greater London (On-site)
£34,235 per year
Full-time
Contract (12 month fixed term contract)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Our Vacancy

Advice & Wellbeing Specialist - Make a real difference every day.

We’re looking for an Advice & Wellbeing Specialist to provide high-quality, holistic support to residents, helping them sustain tenancies and improve their wellbeing. This is a 12‑month secondment/fixed term contract covering North West London and is a community‑based role. You will need to feel confident and comfortable visiting residents in their homes, with one day per week based in an office.

Your typical day could start by working with residents in their homes and neighbourhoods to understand their immediate needs. Later, you might deliver advice and wellbeing support in a community wellbeing hub before engaging with external stakeholders to build a strong network of support for our residents.

As an Advice & Wellbeing Specialist, you’ll deliver proactive and trauma-informed support tailored to residents’ needs. You’ll work closely with them to understand wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You’ll empower residents through positive engagement, helping them develop skills and resilience to lead independent and fulfilled lives.

Your key responsibilities

You’ll deliver personalised, trauma-informed advice and wellbeing support in the community, taking a holistic approach to tenancy, health, and social needs. You’ll manage safeguarding cases with care, build strong relationships with internal teams like Neighbourhood Managers, Financial Inclusion, and Repairs, and collaborate with external partners such as local authorities, mental health services, and advice agencies. Alongside this, you’ll support wellbeing hubs and community events, keep accurate records, manage cases effectively, and use CRM systems to track and report outcomes.

About you

  • Experience delivering a range of advice and wellbeing advocacy in outreach, face-to-face settings.
  • Extensive experience managing a large and varied caseload.
  • Highly organised, able to prioritise effectively.
  • Self-motivated, resilient, with a successful track record of engaging and supporting people in vulnerable and complex circumstances.
  • Backgrounds may include: social services, family support, drug & alcohol services, Citizens Advice, homelessness charities.
  • Awareness of the client group and ability to work empathetically.
  • Confident using IT systems and collaborating with partners.
  • Excellent written and verbal communication skills.
  • Ability to travel across London (licence helpful but not essential).
  • Qualifications in advice, wellbeing, or related fields (e.g., counselling, coaching, welfare rights).
  • Committed to our values: Be kind, Do the right thing, Keep our promises, Get things done, Do what you say you’re going to do.

Why join us?

You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.

Here’s what you’ll get when you join us:

  • Flexible and hybrid working
  • 30 days' annual leave, plus bank holidays
  • Up to 10% pension contribution, matched 1:1
  • Two additional paid volunteering days each year
  • Flexible benefits scheme, including options for healthcare, dental care, and more

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

Closing date: 10 May 2026

Interviews/assessment will be held in person on the 26 May at our offices in Waterloo.  

Please read before you apply

  • You must have the right to work in the UK; we are unable to provide visa sponsorship.
  • We reserve the right to close this advert early if we receive a high volume of suitable applications.
  • This role will require an Enhanced DBS check.
  • Travel will mainly be across London using public or own transport.

If you’re a proactive, values-led professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. You’ll need experience delivering advice and wellbeing support in outreach settings, managing complex caseloads, and working confidently with partners. Strong communication skills, resilience, and the ability to support vulnerable people are essential, along with a commitment to our values.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Specialist role.

Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.

Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions. Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.

Organisation
Peabody View profile Organisation type Registered Charity Company size More than 1000
Posted on: 27 April 2026
Closing date: 10 May 2026 at 23:30
Tags: Administration, Advice / Information, Advocacy, Housing, Wellbeing