Policy leader jobs

This is an exciting role in a team dedicated to raising the bar of operational excellence at Stewardship. You will play a crucial role in bringing exceptional operational efficiency across various Stewardship platforms, enhancing customer satisfaction by providing Stewardship givers and partners with seamless, impactful services that bring our mission to life.

Through vital processes, checks and administration, you will be serving generous Christian givers and the highly impactful churches, mission workers and charities which they support. Your work will equip, encourage and support our givers and ministry partners to become faithful, active stewards – transforming hearts and helping hands to steward responsibly and faithfully all that they give and receive.

This is a twelve month fixed term role to cover maternity leave. 

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.

Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.

We are very proud of our new innovative strategy, please click here to find out more information about our 2024 – 2029 strategy, our priorities and our principles.

The Institute of Physics (IOP), in collaboration with the Royal Society of Chemistry (RSC) and Science Made Simple (SMS), is seeking a proactive and highly organised Project Coordinator for a fixed period until 31st March 2028 to support delivery of the Boosting Science Education in Wales initiative, funded by the Welsh Government’s Curriculum for Wales Grant.

This three-year project aims to address the shortage of physics and chemistry practitioners in Wales by improving science teaching and learning outcomes across primary and secondary schools.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!  

The Role

The Project Coordinator will play a key role in ensuring the smooth running of the project by providing coordination, administrative, and communication support across the three delivery partners, Institute of Physics, Royal Society of Chemistry and Science Made Simple.

What will I be doing?

• Coordinating and delivering events across Wales, including professional learning days, workshops, forums, and online sessions ensuring smooth logistics, bookings, communications, and on-the-day support.
• Supporting project communications, including updating webpages and social media, drafting newsletters, and promoting opportunities to schools and stakeholders.
• Managing practitioner bursaries, tracking applications and coordinating payment processes.
• Coordinating partner meetings, including scheduling, preparing papers, minute-taking, and monitoring follow-up actions.
• Maintaining accurate data and reporting, ensuring compliance with GDPR and supporting monitoring of project impact.
• Liaising with venues, suppliers, schools, and stakeholders to ensure high-quality delivery, accessibility, and strong engagement across Wales.

Projects you work on may include:

• Secondary and Primary Science Days, large-scale national events bringing together practitioners for hands-on workshops and professional learning.
• Steps into Science primary workshops, sessions that help primary practitioners build confidence with practical science.
• Welsh Physics Teaching Network, a programme of support featuring coaching, mentoring, physics forums, and resource round-up sessions for practitioners across Wales.
• Inclusion & Equity Network activities, supporting networks focused on Science Capital, equitable practice, and practitioner collaboration.
• Thinking, Doing, Talking Science training, evidence-based professional learning for primary practitioners.
• Teach Chemistry workshops and networks, including practical chemistry sessions, live online courses, and the Welsh Chemistry Teaching Network.
• Practitioner and technician bursary scheme, administering and tracking bursaries to widen access to professional learning.
• Bilingual resource development and promotion, supporting creation and dissemination of teaching materials, including those hosted on Hwb.

Who will I work with?

The role will work closely with colleagues across the Institute of Physics, the Royal Society of Chemistry, and Science Made Simple, while developing strong relationships with schools, practitioners, technicians, venues, suppliers, and wider education stakeholders across Wales to ensure effective coordination, seamless delivery, and consistent engagement throughout the project.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Proven experience in project administration or coordination, ideally within education, Events, or the public/charity sector
• Excellent organisational skills with the ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills, with attention to accuracy and tone.
• Confident in using Microsoft Office (Word, Excel, Outlook, Teams) and online collaboration tools
• Experience coordinating events and liaising with external stakeholders
• Ability to work effectively with colleagues across multiple organisations and tocontribute to a positive, team-oriented culture
• A proactive and flexible approach, with strong problem-solving and interpersonal skills
• Willingness to travel across Wales and occasionally work evenings or weekends to support events

Nice to have

• Experience coordinating education or outreach projects.
• Welsh language skills are desirable to support bilingual communications across the project
• Experience managing social media accounts and creating engaging content.
• Familiarity with CRM systems or data management tools.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working / Where will I work?

The project coordinator will work in a hybrid way, with flexibility to work from home, at the IOP’s Cardiff office and the offices of our project partners as required (all partners are Cardiff based). This role will also involve travel across Wales to support events, meetings and project delivery.

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Data, Insight and Impact Manager

Salary: £41,097 - £45,423 per annum (salary depending on experience)

Location: Leeds, with regular travel to Centres across Yorkshire and Humberside

Hours: 37 hours per week, full-time

Closing date: Monday 5th January 2026, 9AM

Interview date: W/c 12th January 2026

Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

About us

Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.

Role Summary

This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women’s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change.

You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women’s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change.

You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women’s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women’s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women’s sector in the UK.

You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women’s voices and insight are at the heart of our service delivery models.

The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead.

Key accountabilities

Data Systems Oversight and Leadership:

• Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women’s Centres Partnership.
• Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards.
• Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements.
• Monitor and assess future CMS system needs, scoping and identifying development areas.
• Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources.
• Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system.

Data Leadership and Governance:

• Develop a Data and Impact Strategy to align with organisational priorities.
• Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management.
• Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training.
• Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions.
• Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability.

Insights, Analysis and Performance:

• Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity.
• Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer.
• Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements.
• Produce clear, interpretable reports for internal and external stakeholders, as required.
• Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work.
• Develop a performance framework to monitor progress of the implementation of Together Women’s strategy, and prepare reports to inform Trustees of progress made.
• Support senior leaders with data-driven planning, presenting insights in accessible ways.
• Conduct ongoing data analysis to identify improvement opportunities, risks and issues.

Team Leadership and Collaborative working:

• Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities.
• Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy.
• Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission.
• Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice.
• Attend regular meetings and networking opportunities relating to the Effective Women’s Centres Project, and associated networks and events.

Quality Assurance and Contribution to research:

• Ensure data collection, management and storage processes are standardised and consistent across all our services.
• Embed the Women’s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women’s default assessment tools.
• Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams.
• Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women’s work.
• Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary.
• Uphold the principles of ethical research, particularly with regard to consent and confidentiality.
• Carry out administrative tasks related directly to the delivery of the research.

General duties:

• Maintain and improve competencies through continuous professional development.
• Support and uphold the mission, values and behaviours of Together Women.
• Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework. 
• Adhere to all organisational policies, code of conduct, and practices. 
• Complete all mandatory organisation training.
• Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles. 
• Carry out other associated duties as needed, in line with the broad remit of the role. 

Please note these accountabilities do not form part of the Data and Impact Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve. 

Person specification

Essential:

• Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences.
• Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects.
• Ability to translate data into actionable insights that inform service improvement or strategic planning
• Experience of preparing data reports for external funders.
• Experience of analysing and communicating complex information clearly.
• Good working knowledge of software packages and excellent organisational skills.
• Experience of presenting to external or internal audiences.
• Experience of developing others and providing training to staff.
• Experience of outcomes/impact monitoring and reporting.

Desirable:

• Experience of working or volunteering in a trauma-informed, gender responsive environment and/or Women’s Centre.
• Experience of presenting to academic or policy-making audiences.
• Experience of working in partnership with academic or research institutions

Personal Attributes:

• Excellent communication skills and self-motivation.
• Ability to build trust and influence at all levels, including senior leadership and external partners
• Ability to problem solve and work collaboratively. 
• A commitment to the principles and practice of safeguarding adults and children at risk of harm.
• Ability to travel independently to meet the needs of the role, including work at the Women’s Centre, with occasional meetings at the University of Birmingham and/or other Women’s Centres.
• Commitment to undertake learning opportunities and continuing professional development.

Other Requirements: 

• Proficient in the use of Microsoft Office 365 
• Willingness to travel across the region
• Flexibility to work occasional evenings as required. 
• Commitment to anti-racism, feminism, social justice, and abolitionist values. 
• Commitment to safeguarding data integrity, confidentiality, and ethical use of information.
• Lived experience of the criminal justice system is welcomed and will not necessarily preclude appointment.

Role overview: 

F&BF will be delivering celebration events in 2026-2027 that are bigger and more ambitious than ever. We are looking for an Events Manager to be the engine driver for visioning, planning, and delivering these on time, within budget, and to an extremely high standard. This role demands someone who can deliver events that cater to and attract participation from London’s diverse faith communities and would suit someone committed to F&BF’s values of connection over division and meaningful inclusion and celebration of those from different backgrounds. Our upcoming events programme will involve both celebration and fundraising events – the former, reaching and celebrating London communities; and the latter, engaging high net-worth donors and securing long-term, high-level support for the organisation. Because of this, experience in engaging and securing major donors is essential. This role requires line management of existing members of the F&BF staff and volunteers and working well with existing, and securing new, partners.

Job Description 

All activities will be undertaken in collaboration with the Communities Team and with delivery and sponsorship partners

Delivery of Events 

• To lead on the successful delivery of three major events in the F&BF calendar

• Interfaith Wellbeing Festival (June 2026, London) 

• 10th Anniversary of the Dangoor Awards (Oct 2026, London)

• F&BF’s 30th Anniversary gala event (Early 2027, London) 

• Manage event budgets, ensuring events are delivered efficiently and within financial limits 

• Ensure compliance with health and safety, insurance, and legal regulations throughout the event cycle 

• Review current processes and approaches to event management and update these as necessary 

• Review and update event timelines and work schedules to ensure they are achievable within the timeframes 

• To perform administrative and logistical tasks using agreed process and conventions including planning, activity/event delivery,

• To observe delivery to ensure quality control (where appropriate)

Impact and Evaluation 

• Review, develop, and update processes for monitoring and evaluating the impact and reach of events 

• Establish key indicators for success and metrics for measurement for each event 

• Report on event delivery and share insights which can inform decision making and spending going forwards 

Line Management 

• Work closely and supportively to develop those you manage in line with F&BF approaches and policies 

• Manage schedules and workloads flexibly to ensure those you manage are able to perform well and thrive in their roles 

• Implement performance management processes where needed 

• Develop your management skills and grow your abilities to manage and support those around you 

Communication and Stakeholder Relations 

• Collaborate with colleagues to devise the vision for each event and convey this effectively to sponsors and partners 

• Build and nurture relationships with suppliers, sponsors, volunteers, and internal stakeholders to ensure smooth event delivery 

• Work with partners to develop and implement multi-channel marketing campaigns to promote events and ensure high attendance at public events 

• Support the Communities Team in connecting with local faith groups and leaders to build long-term networks 

• Clearly and inclusively communicate the Faith & Belief Forum’s vision and values to all stakeholders. 

Major Donor Engagement 

• Work with the CEO and other colleagues to develop a major donor engagement plan

• Support the CEO to understand the needs of major donors and help develop proposals, pitches and meeting preparation

• Help develop new leads and identify opportunities as they arise 

• Propose new ways of engaging major donors and high net worths in line with their needs and priorities 

General 

• Support the organisation’s aims and contribute to a positive, inclusive working environment, including upholding our values of inclusion, fairness and a commitment to diversity and justice in all tasks 

• Suggest ideas for improving work and strengthening relationships with faith groups and community partners 

• Participate in team planning, learning, and reflection activities to develop your skills and improve project delivery 

• Undertaking other initiatives necessary to ensure the successful implementation of the work of the organisation. 

Organisational strategic goals:  

1. To equip more learners with the skills and tools they need to handle and influence relations between different faiths and beliefs.  

1. To generate stronger community-based movement, with youth at the forefront  

1. To project the voices of those we support and the impact of our partnership with them  

Person Specification: 

This role would suit someone who is excited about planning and delivering key events; someone who thrives in getting things done under tight deadlines and whilst overseeing many complex moving parts. It requires someone who is good at managing people, and who is enthusiastic and able to motivate and support a team to work together. Ideally, we are looking for someone who can inspire people with a well-devised and well-communicated vision for each event. We require the successful post holder to have experience in engaging major donors and to know what it takes to plan and deliver a successful high-level fundraising event. We realise interfaith work is quite niche so other forms of event management experience would be very welcome -so long as you are committed to our vision, can prioritise our values of inclusion and representation in the event delivery, and are open to learning how we do things, please do apply even if your experience is outside of the faith, interfaith or charity sector.

Essential experience and competencies: 

• 5 years + experience in delivering large-scale, high quality and impactful events 

• Strong project management skills with the ability to manage multiple priorities and stakeholders 

• Experience in managing and management good practice 

• Excellent written and verbal communication skills, with confidence in engaging supporters and suppliers 

• Financially literate with experience monitor, manage and report on large budgets 

• Creative, proactive, and solutions-focused with a collaborative approach to team working 

Essential traits and characteristics: 

• Ability to work sensitively and constructively with people from different backgrounds 

• Committed to delivering events in line with F&BFs values 

• Professional, flexible and comfortable dealing with stakeholders at all levels 

• Proactive, enthusiastic, good at motivating and managing others and bringing people on board to your vision 

• Strong attention to detail, ensuring nothing gets missed 

• Ability to thrive under pressure and work to tight deadlines 

• Committed to F&BF’s vision and mission and excited by bringing people of different backgrounds together 

Other 

• Willingness to travel across London, including working outside core hours and weekends (TOIL is available) 

Benefits include 

• Flexibility around working hours and schedule 

• Opportunity to work mainly remotely from home (occasional travel to London will be required) 

• 25 days annual leave (pro rata) 

• 2 days paid volunteer leave (pro rata) 

• Interfaith and intercultural learning opportunities 

• Regular support and coaching to help develop your skills 

• Access to internal learning sessions on topics relevant to our sector 

Salary: £58,504.00 per annum plus a company car

Location: Home based with regular travel across England and Scotland including visits to shops and Old Street

Contract: Permanent

Hours: Full time 37.5 per week

Closing date: Wednesday the 14th of January at 11:30pm

Interviews will be taking place on the 23rd and 27th of January online

Are you a resilient, adaptable leader with proven experience in multi-site retail operations? Shelter is looking for a Head of Retail Operations to join our Retail Senior Leadership team in this exciting new role.

You’ll provide hands on operational leadership while driving long-term planning, systems improvement and service transformation – shaping the future of Shelter Retail to fuel our fight for home.

About the role

This brand new leadership opportunity offers the chance to shape the future of Shelter’s retail operations across England and Scotland.

You will bring strategic vision and operational authority across Shop Support & Buying, E-Commerce Reselling, Store Development, Retail Acquisitions and Retail Operations. As a senior representative you will champion the vital role our shops play as income generators, brand touchpoints and community assets that fuel the fight for home.

With proven experience of leading diverse teams, managing budgets and driving operational excellence you will inspire colleagues, strengthen communication across our shop network and ensure our estate operates consistently, compliantly and sustainably. Above all, you will drive accountability, collaboration and continuous improvement to help Shelter maximise its impact across England and Scotland.

About you

You’ll bring extensive senior leadership experience in multi-site operations, with a provide record of driving performance and commercial success. Skilled at leading diverse teams across operations, buying, projects and support functions, you will balance strategic vision with hands-on delivery.

Be confident navigating complex organisations and influencing senior stakeholders, you’ll also offer robust project management and property operations expertise, from shop openings to system rollouts. Financially astute you are comfortable with budgets, KPI’s and commercial modelling and thrive when leading through change and complexity.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The senior leadership team is in period of transition, laying the foundations for the next three years as Shelter retail grows its presence across high streets in England and Scotland, ensuring to embed operational excellence in everything we do. With over 200 staff members and 2000 volunteers across 80 shops, spanning community, furniture and boutique outlets – our central team of 20 supports shop colleagues to maximise income and profitability to fuel Shelter’s fight for home.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.

• We create change and align behind our strategy
• We enable decision making
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We are working towards a brighter future for everyone with cystic fibrosis by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way. 

Our team of dedicated staff, volunteers, and Trustees work alongside people affected by cystic fibrosis to fund life-changing research, promote world-class clinical care, and provide information, advice and support and our work relies on the generous donations of our supporters. 

About the role

As Director of Finance and Resources and with an oversight of a £15m budget, we are looking for a strong, corporate business leader operating at a senior level to help take Cystic Fibrosis Trust forward on our exciting journey towards a life unlimited by cystic fibrosis and optimising our finance and resources to deliver maximum impact for people with cystic fibrosis.

You will lead and develop a high performing multidisciplinary team of Heads including Finance, IT, Facilities, People and Organisation Development, Strategy and Business Intelligence, Company Secretariat functions as well as work closely with the Senior Leadership Team, Board of Trustees and other internal and external stakeholders. Please note this is a UK based role.

Your key responsibilities will include:

• Financial leadership of the Trust’s financial management strategy and statutory reporting and audit processes as well as reporting to our Boards and Committees.
• Digital and information systems: Lead IT and Digital development and implementation strategies, including delivery of the new CRM replacement going live in 2026 (MS Dynamics).
• People and Organisation Development: Lead best practice in our people management strategies, policies and practices as well as championing diversity and inclusion and staff learning and development.
• Business planning: Support organisational business planning and strategy development working closely with the CEO, Board of Trustees and our other internal and external stakeholders including people with cystic fibrosis.
• Facilities: Ensure our working environment and facilities support the delivery of our objectives in a cost effective and supportive way.
• Compliance and Governance: Be Company Secretary, ensuring appropriate governance systems and controls are in place and for reporting to relevant statutory bodies.  Be responsible for our Data and ensuring compliance with GDPR, have oversight of Safeguarding and oversee complaints management and employment law compliance.

To be the right person for this role, the requirements you will need to meet include:

• To be a qualified accountant (CCAB recognised or equivalent) with minimum five years post‑qualification experience and ongoing CPD. 
• Successful experience in a business leadership role to operate at a Director/Board level and as a senior leadership team member. 
• Experience of developing effective short and long term business and financial strategies.
• Managing complex budgets, financial modelling and projections.
• Experience of directing, leading and developing multi-disciplinary teams.
• Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
• In-depth and up to date knowledge of best practice financial management and reporting under the Charity SORP and charity governance practices.
• In-depth and up to date knowledge of best practice HR/people management, knowledge of employment law and Data Protection regulations.
• Strong understanding of IT systems management and development and the ability to champion the use of digital solutions.
• Understanding and commitment to diversity and inclusion and our charitable cause, mission and values.
• Highly numerate with strong analytical and problem-solving skills.
• Ability to travel for work and/or work occasional unsocial hours if required.

Please note that this role will require a satisfactory DBS check before joining us and we will arrange the DBS check for the successful candidate.

You will also need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.

If this sounds like the right role for you and if you think you would fit well within a passionate, friendly and high-performing and highly supportive team, please get in touch!

Closing date and interview date

Closing date for completed applications is midnight Monday 12 January 2026.

Interviews expected Wednesday 21 and Thursday 22 January 2026.

Please note we reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.

No agencies please. 

How to apply:

For more details about the job and requirements, please visit our website or use the application button provided.

Our commitment to an inclusive workplace

Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities. 

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.

Benefits: Benefits include flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.

REF-225 504

We are seeking a full-time Training and Development Associate to develop, pilot and deliver a range of training programmes in 2026. These programmes will be developed from the findings of two key research reports from 2025. Our flagship Shattered Britain report outlined the seven segments of Britain today, while our Progressive Activists report delved deeply into this segment’s views and beliefs. The training programmes aim to:

• Equip Progressive Activists with the tools and strategies to build broad coalitions and campaign effectively informed by deep knowledge of public opinion.

• Help leaders and boards manage progressive, values-driven workforces, ensuring alignment between organisational mission and staff culture while maintaining effectiveness.

• Help managers understand the diversity of public opinion on a range of issues, as well as wider trends and drivers of public opinion, and learn how to use the seven segments to understand and reach new audience

The Training and Development Associate role involves the following indicative duties:

• With the Deputy Director (Strategy and Development), launch More in Common UK’s training arm, ensure all training programmes are high-quality, impactful and - in the long-run - commercially self-sustaining.

• Develop More in Common UK’s training programmes, creating a suite of training materials with advice and support from external partners and contractors where necessary.

• Deliver directly, and support others to deliver, at least 20 in-house training programmes and 6 ‘open-access’ training programmes in 12 months.

• Train over 700 individuals in 12 months, with more than 90% rating the training highly effective.

• Design and implement a robust approach to monitoring and evaluation for our training programmes.

• Ensure all training programmes are underpinned by robust, up-to-date research from More in Common’s work.

• Contribute to More in Common’s wider thought-leadership and political engagement.

• Ensure that More in Common’s UK outputs are of the highest quality and genuinely lead to impact in line with our mission.

• Lead the marketing and outreach to external partners and organisations to secure new business and customers for the training programmes.

• Work with colleagues to build opportunities for training into larger research projects with external partners.

• Design and deliver webinars and short insights products to disseminate our latest insights and research to partners and the wider eco-system.

• Support and collaborate with colleagues on a range of quantitative and qualitative research projects for More in Common’s own thought leadership work and our client/partner work.

• Represent More in Common's work and values to a wide variety of external organisations, acting as a public face for people to learn about our research.

• Any other tasks as reasonably required from time to time.

The Training and Development Associate will work closely with the UK Team across our core areas of research, communications, partnership, and client work. More in Common UK is a small team with a start-up culture where everyone is expected to execute a range of responsibilities, though the Training and Development Associate will focus on launching and making a success of More in Common’s new training arm.

We have initial funding to appoint a Training and Development Associate on a fixed-term (12-month) contract. However, subject to the success of the training programmes, their potential commercial viability and/or further funding, our hope would be to extend or make permanent the role.

QUALIFICATIONS AND EXPERIENCE

• Considerable experience in delivering high-quality training programmes. 

• Experience in designing or updating training materials, particularly drawing on robust research.

• Experience designing monitoring, evaluation and learning frameworks for training.

• Strong public speaking and facilitation skills

• Some experience with and understanding of quantitative and quantitative research methods.

• Experience producing written content that is engaged with wider political or social debates, and grounded in robust research.

• A deep understanding of UK politics and the role research and communications play in shaping public policy outcomes. 

• An ability to manage projects from start to finish, handling both budget and time management, and dealing with large and complex clients. 

• An entrepreneurial mindset and a track record of spotting opportunities to secure new work.

• The ability to manage tasks and projects independently and in a team - from inception through to delivery and evaluation 

• A hunger for disseminating More in Common’s research to new audiences.

The above is an indicative guide to what we’re looking for, but you do not need to meet every bullet point listed. We are open to a diverse range of experiences, backgrounds and skillsets.

OTHER INFORMATION

With over 70 staff across six countries, each member of our team makes a vital contribution to our impact, and we put a strong emphasis on team selection and values. We look for people who: 

• Are curious, rigorous, restless, energetic and creative

• Are able to think ahead and get big stuff done

• Are committed to a process of ongoing learning

• Have direct experience with and understand people from different perspectives and backgrounds

• Are excited to do work that works across political divides and that promotes shared national identities

• Are interested in reaching left behind communities

• Are excited to work with heart as well as head

• Want to be part of finding practical solutions

COMPENSATION AND CONDITIONS

Competitive salary (£35,000-£40,000) plus excellent benefits including private health insurance, generous leave policy, and a personal learning and growth budget.

DIVERSITY AND INCLUSION

We will have a better chance of uniting divided societies if our team reflects a broad range of social and cultural backgrounds, beliefs, political opinions, and life experiences. We particularly encourage applications from underrepresented and minority communities.  

HOW TO APPLY

Applications should include:

• a short cover letter (max. one page)

• a CV

• a separate Word document describing a piece of training or public speaking you have delivered in the last few years, and what made it effective (max 200 words). 

Initial screening calls will take place w/c 12 January, with interviews w/c 19 January. We aim to appoint by w/c 26 January.

We’re seeking a part time, 20 hours per week Union Administrator to coordinate key internal meetings and provide executive support to our CEO. You’ll be responsible for preparing agendas, presentations, taking minutes, tracking actions, and ensuring smooth communication across departments. This is a fantastic opportunity to gain insight into high-level organisational operations while developing your professional skills. If you thrive on keeping things running behind the scenes, we’d love to hear from you. Join us and play a central role in supporting strategic decision-making and operational excellence.

Belong – The Cohesion and Integration Network
Location: Hybrid (Manchester office with national travel)
Contract: Permanent, full-time (37.5 hours per week)
Salary: £65,000–£70,000
Closing date: Monday 12th January 2026 (10am)

About Belong

Belong is the UK’s leading not for profit network dedicated to social cohesion. They work across sectors to build a more connected, less divided society by strengthening trust, belonging and resilience in communities. Their growing membership spans local authorities, charities, civil society and business, and they support partners through place-based cohesion and intercultural programmes, research and policy influence, training, consultancy, leadership development, and a thriving programme of networks, events and knowledge sharing. Belong are collaborative, evidence led and committed to building common ground, creating environments where diverse communities are able to thrive together.

About the Role

This is a pivotal moment for Belong as they enter the next stage of their strategic growth. They are seeking a dynamic Chief Operating Officer (COO) to play a central leadership role in shaping their future and strengthening Belong’s national impact. Working closely with the CEO and Senior Leadership Team, you will ensure the organisation has the systems, culture and resources needed to deliver on their mission. This is a transformational cross-organisational role, leading Belong’s core internal functions: finance, HR, IT, project management, communications, engagement and events, while driving continuous improvement, financial sustainability and organisational resilience.

You will bring strategic vision, operational excellence and a collaborative leadership style that empowers colleagues, champions inclusion and wellbeing, and ensures Belong’s operations remain aligned with their purpose of building a more united and less divided society.

About You

Belong are looking for a strategic, enabling and emotionally intelligent leader with proven experience overseeing multi-function operations at a senior level, strong financial management and strategic planning expertise, and experience within the charity or public sector. You will bring excellent organisational and problem-solving skills, a track record of income generation and bid development, and the ability to build productive relationships with a wide range of stakeholders. Knowledge of cohesion, integration or community development is desirable but not essential. Personally, you will be collaborative, inclusive and solutions focused, with strong emotional intelligence, resilience and a commitment to continuous learning.

Benefits

• 30 days’ annual leave per year
• Hybrid working (typically 3 days in the office)
• Enhanced sick pay
• Enhanced maternity and paternity pay

How to Apply

To apply, please submit your CV and complete the application form, where you will be asked to answer three questions:

Why are you interested in this role and how do your values align with Belong’s mission?
What achievements make you a strong candidate for the COO role?
How does your leadership style empower others and create a positive culture?

Deadline: Monday 12 January 2026 (10am)
First Interviews: w/c 26 January 2026 (remote)
Final Interviews: w/c 9 February 2026 (in-person)

Belong’s Commitment to Inclusion

Belong is committed to equity, diversity and inclusion. They welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.

REF-225 549

Journey and Cross Sell Manager
Home based, remote working 
£38,000 – £40,000 FTE pa plus excellent benefits
21-28 hours per week
Permanent

The Journey and Cross Sell team sits within the Content and Conversion team in the Marketing and Communications capability. The main focus of the Journey and Cross-sell manager will be:

· Developing engaging email and multi-channel journeys to help people hear better now, protect the nation’s hearing and change public attitudes towards deaf people

· Identifying key opportunities to connect new and existing donor audiences with our work to transform society, systems and the lives of individuals, one by one

· Connecting our different audiences with the most appropriate next engagement with RNID so that we can continue and deepen our relationship with them

You will be responsible for improving and iterating on existing supporter journeys, and developing new supporter journeys, setting priorities and contributing to cross-sell strategy, measuring performance effectively every step of the way.

You will: 

· Build, design and deliver supporter journeys on Microsoft Dynamics that engage audiences and encourage them to take actions, such as donating, campaigning or looking after their hearing health 

· Work closely with colleagues in Marcomms, Insight and Policy and Fundraising to develop supporter journeys tailored to different audiences 

· Maintain oversight of journeys and email across the charity, ensuring supporters receive communications that are timely, relevant and effective 

· Set and monitor journey KPIs, helping to create an insight-led culture of test, learn and continuous improvement 

You are an experienced professional, passionate about developing supporter journeys that build loyalty and engage and inspire people to take action. You are supporter-focused, analytical and driven to make meaningful change. You are excited by the idea of being part of a team that strives to build relationships with supporters and people who are deaf, have hearing loss or tinnitus, deepening engagement and measuring impact. You thrive in an organisational culture where agile ways of working, collaboration and a digital environment are the norm.

We are open to receiving applications from candidates who are looking for a part-time role, with the opportunity to work between 21 and 28 hours per week.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 January 2026
Interview date: 19 and 20 January 2026

We are the Advancement Office at the University of Bath, responsible for engaging our community of alumni and supporters and fundraising to drive forward strategic priorities at the University.

About the role

We are seeking a dynamic Head of Systems, Data and Insights to drive digital innovation, champion evidence-based decision making, and lead a high-performing team.

This is not a role for someone who only wants to sit back and strategise. It’s for a leader who thrives on combining strategic vision with hands-on delivery. You’ll set the direction for data, systems, and insights, while also rolling up your sleeves to design processes, deliver technical solutions, and unlock the power of supporter insight.

You’ll be the technical lead for Advancement, owning our alumni database (Raiser’s Edge NXT) and related systems, and ensuring they are optimised to support smarter fundraising, deeper alumni engagement, and more efficient operations.

In this role you will:

• Lead and inspire a team of data and systems professionals, fostering a culture of innovation, collaboration, and continuous improvement.
• Own and optimise Raiser’s Edge NXT and related platforms, ensuring compliance with UK GDPR and other regulations.
• Deliver insights and reporting that empower colleagues across the institution to make strategic, data-driven decisions.
• Champion governance and compliance, ensuring data quality, security, and resilience.
• Collaborate and influence across the University, representing Advancement in cross-institutional initiatives and equipping colleagues to self-serve data and insights.
• Balance strategy and execution—from setting long-term direction to personally delivering high-impact technical projects.

If you’re excited by the challenge of leading strategically while delivering hands-on technical impact, we’d love to hear from you.

About you

We’re looking for someone who brings:

• Extensive experience with relational databases (Raiser’s Edge knowledge is a plus).
• A proven track record of delivering complex IT and change management projects.
• Strong leadership skills, with experience managing teams and developing strategies.
• Expertise in data protection, compliance, and governance.
• Technical fluency in business intelligence platforms (Power BI experience an advantage).
• Excellent communication and influencing skills, with the ability to engage and influence stakeholders at all levels.

Further information

For an informal discussion about the role, please contact Laura Underwood, Associate Director of Advancement Services. Please ensure your application is submitted via our website - we cannot accept CVs via email.  

This is a hybrid role with an expectation of 2 days per week on campus.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.

Contract Type: Full-time, 35 hours per week, fixed term for 1 year (with the potential for extension, depending on funding). 

Location: This role can be based in either London, Brussels or Berlin. We operate a hybrid working policy with 2 days in the office each week. 

Reports to: Director of Digital Campaigns

Salary and Benefits: £35 - 40k (London) / €40 - 46k (Berlin / Brussels) depending on experience, plus discretionary annual bonus, a 6% employer pension contribution, the right to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. 

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement; Centre for Democracy and Technology; ECPAT International; Which?; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is seeking a Digital Campaigns Consultant. This is a great opportunity to do impactful work within a small, dynamic organisation that places a strong focus on team and personal development.The successful candidate will be a natural digital campaigner and eager to contribute to our work with our brilliant clients. They will quickly develop a range of skills, including digital strategy, content development, communications and stakeholder management of agencies. They will work closely with our Digital Campaigns Director; the Country Directors, CEO, Managing Director, and other senior leaders as part of our small and energetic team.

The Digital Campaigns Consultant will also support the Country Directors in implementing a flagship project which works with partners to raise awareness and understanding about the importance of reducing poverty and improving health in low income countries.  They will also work on other projects aiming to push back against authoritarianism, polarisation, and populist nativism.

Responsibilities will include:

• Supporting the design, delivery and evaluation of digital communication strategies and online creative campaigns across Future Advocacy’s broad range of clients.
• Supporting the implementation of Future Advocacy's flagship project across markets, aimed at enhancing political support for global cooperation.
• Coordinating with partner stakeholders and agencies to support the design and delivery of bold, high-impact digital communications in the UK, Germany, EU and beyond. 
• Supporting effective project management 
• Contribute flexibly and proactively, taking on additional tasks that help the team succeed as needed.

Requirements

We would love to hear from you if you meet the criteria below:

• 2 - 6 years of experience in digital campaigning
• Experience of applying key digital skills in a communications and campaigns setting such as:
  • social media management 
  • digital copywriting 
  • Ad creation and management (e.g. LinkedIn, Meta, TikTok, programmatic), 
  • Email copywriting 
  • CMS (Wordpress, Drupal, or similar) 
  • CRM management (such as Engaging Networks, Action Network, Salesforce, or similar) 
• First-class written and verbal communications skills in English
• Ability to work both independently and collaboratively as part of a team
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Precision in delivering high quality work in a fast-paced yet supportive environment

Nice to Have:

• Undergraduate degree in a relevant field
• Written and verbal communication skills in German would be a big advantage
• Some design experience with programs such as Canva or the Adobe Suite
• Some basic HTML and CSS skills which means you could tweak a web page or email template. 
• Some experience in video editing and production
• An interest and knowledge of international development 
• An interest and knowledge of UK, German and/or EU politics

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply in English by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. We have highlighted a number of digital skills which represent the breadth of our work and the skills you might have, please show where you perhaps have stronger experience in one area or another.

The deadline for applications is 11.59pm on Sunday 25th January 2026. 

If successful in your application, you will be invited to first round interviews (online) in the week of 9th February.  

If we’re both excited to proceed, second interviews will be held the week of 16 February in person in either London, Brussels, or Berlin, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

In this role, you’ll lead major clinical research programmes, including a strategic clinical trial funding scheme, build strong partnerships across the research community, and oversee the UK Blood Cancer Research Network. You’ll help shape funding opportunities, ensure robust programme governance, and champion meaningful involvement of people affected by blood cancer to drive impactful, patient-centred research.

We’re looking for someone with experience delivering research funding programmes, strong knowledge of UK clinical research, and excellent communication and relationship-building skills. You’ll be confident managing multiple projects, using data and technology, and working with diverse stakeholders. A relevant science background and ability to improve systems and processes will help you thrive.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Please note, we may close this ad early at our discretion.

Main duties and responsibilities 

• Provide a full welfare benefits casework service for people affected by ME, fibromyalgia and long Covid, including disability benefits and other sources of financial support, such as grants. This will cover benefits check, first claims, mandatory reconsiderations and appeals; supporting clients to understand their options and making informed choices.

• Act for the client where necessary; drafting letters, obtaining medical evidence and researching case law as appropriate.

• Maintain detailed case records for the purpose of continuity of casework, and information retrieval, using the IT software provided.

• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available. (DWP, NHS, local authorities, other charities)

• Form effective working relationships with outreach agencies and other relevant stakeholders to ensure that good service is being provided and awareness of the illnesses is raised.

• Refer clients to colleagues or other agencies as appropriate for specialist help with major issues that fall outside the remit of the service, including debt and employment.

• Support the promotion and marketing of the advice services of Sheffield ME & Fibromyalgia Group

• Collect feedback from members for service improvement and for our funders

• Contribute to team meetings, reflective practice sessions and work with colleagues to ensure members access support from across our offering (befriending, activities, support groups)

• Any other duties within the scope of the post as deemed appropriate