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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CITY HARVEST
Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,
manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a
week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a
satellite site at New Covent Garden Market. City Harvest rescues food, people, and the
planet by diverting food waste and providing life-changing support to communities across
London.
Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to
food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects
supporting the elderly and socially isolated, social pantries, community kitchens, refugee
hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while
making a real difference.
ABOUT THE ROLE
The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.
Key stakeholder comms
- Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
- Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
- Digital campaign marketing.
- Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
- Website management.
- Press coverage - reactive press office management, press release writing, image archiving.
- Run GDPR compliant email marketing campaigns.
- Internal comms – responsible for the staff newsletter.
KEY RESPONSIBILITIES
- Brand management
- Social media management
- Campaign management
- Newsletters - Mailchimp
- Content creation/ archiving
- Press office
- Creation of marketing materials
- Managing budget
- Website updating/editorial
- Managing third-party website support & SEO specialist
KEY DELIVERABLES
Collaboration
- Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
- communications between departments.
- Newsletter management for internal comms and external stakeholders.
- External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
- brand consistently applied across all materials, including its use by partner organisations.
- Manage stakeholder partnerships: PR, press releases, event materials, branding.
Support
- Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
- Assist all departments in their internal and external communications needs
- Ensure consistency and timely delivery of events and communications plans
- Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
- Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.
Fundraising focus
- Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
- Showcase corporate partnerships across the website and socials to attract new business.
- Promote challenge events, individual giving campaigns and corporate volunteering.
- Work with the fundraising team on large annual campaigns such as The Big Give
- Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
- Ability to tie communications directly to impact & income.
- External newsletter highlighting fundraising.
Campaigns
- Clear and compelling content creation to meet the needs of the organisation’s targets.
- Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
- Balance short-term campaigns with long-term brand building.
- Plan timelines and content calendars.
- Deliver to deadlines often with last-minute changes.
- Ability to use data insights to inform decision-making and future approach/design.
Financial responsibility
You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.
Organisation-wide responsibility
- Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
- Comply with relevant data protection policies, ensuring General Data Protection
- Regulations (GDPR) are considered when making plans and decisions.
- Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.
ABOUT YOU
- Sympathetic to and aligned with City Harvest’s mission.
- Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
- All-rounder and self-starter.
- Creative and able to create content with ease.
- Ability to push back diplomatically and maintain boundaries even with leadership.
ESSENTIAL SKILLS & EXPERIENCE
- 3+ years’ experience in a similar role
- Strong time-management and organisational skills
- Experience with online community building
- Proficient with Canva
- Brand management experience
- Content marketing with GA knowledge
- Experience across a range of roles across the communications and marketing mix
- Strong copy writer and attention to detail
- Great ethical storytelling for supporter engagement
- Excellent interpersonal and communication skills and the ability to build healthy work relationships
- Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
- Problem-solving skills and positive, proactive "can-do" attitude
- Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
- Experience working with Outlook, and Google products etc.
DESIRED SKILLS & EXPERIENCE
- Communications & marketing experience gained within the third sector
- Fundraising communications experience or working alongside fundraising teams
- Experience of public relations
- Ability to interpret data analysis and evaluate campaigns
- Ability to assess and advise on any reputational risk, including sensitive stories and issues
QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST
- Charitable
- Compassionate
- Community-focused
- Aspiring
- Trustworthy
- Collaborative team player
JOB DETAILS
- Job Type: Full-time, permanent, Monday to Friday
- Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
- Salary: £37,500 per annum
- Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)
City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.
We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.
At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.
The client requests no contact from agencies or media sales.
Working on our Health Charity Partnership (HCP) with counterparts at the British Heart Foundation, and Cancer Research UK, this award winning, UK-wide partnership aims to improve the health of the nation using the retailer’s reach and influence.
You will be responsible for leading and delivering income generation, project managing strategic activities, and delivering against shared and charity specific goals. You will also contribute to the development and success of the Account Management Team, and support cross team-projects and take on additional tasks as required.
This role will also see you line manage a Partnership Officer (Account Management) who supports on the delivery of the Tesco Partnership.
Role description:
This role works very closely with colleagues across multiple internal teams including our Clinical Team (working with a Health Lead), our Marketing team (including Social Media Manager, Senior Marketing Manager, and Brand and Creative colleagues) and our Policy Team. This role will need to be well networked across teams including Nations and Regions teams and Strategy and Planning.
Externally, this role will work closely with peers at the British Heart Foundation, and Cancer Research UK. The role will also work with colleagues at Tesco, which will also include their PR and communications agencies.
You will also play an active role in driving and supporting best practice across the team and charity and will also contribute to cross-team projects and other tasks as required.
The ideal candidate:
The ideal candidate will have account management experience with a track record of delivering six and seven-figure strategic partnerships either within a charity or corporate setting. Good time management and organisational skills are required to manage a busy and diverse workload. You’ll need strong interpersonal skills and the ability to influence and negotiate effectively with a range of stakeholders at all levels of seniority. Using your excellent communication skills, you will be able to convey ideas succinctly and persuasively to create impactful proposals and other communications.
You’ll have good understanding of commercial principles, understand what drives businesses, and how to lead and deliver multi-stream income generation that are mutually beneficial through partnership. You’ll have a passion for identifying new financial and non-financial opportunities and be proactive in your approach to seeking these out. Having a collaborative approach to work is vital in this role, so you’ll build excellent relationships with internal colleagues and external stakeholders, operating with trust, respect, and transparency.
The client requests no contact from agencies or media sales.
About Us:
Stephen’s Children UK is a Christian charity dedicated to providing financial support to the existing and well developed Stephen’s Children ministries in Egypt’s garbage slums outside of Cairo.
These programs are staffed by over 1,500 dedicated and compassionate individuals ready to make a difference. Over 20% of Stephen’s Children staff members grew up in these same impoverished communities. They come back with the hope to break the cycle of poverty for others, instilling a culture of hope by nurturing hearts, training minds, and teaching our families the strength of God’s love, though the provision of schools, healthcare, home visits, summer camps and much more.
As part of our ongoing growth and efforts to expand our reach in the UK, we are looking for a dynamic, passionate, and experienced Charity Fundraiser with strong social media and digital marketing skills.
Role Overview:
As a Charity Fundraiser with Social Media and Digital Marketing experience, you will play a pivotal role in raising awareness and funds for our cause. You will leverage your expertise in fundraising, social media strategy, and digital marketing to develop and execute innovative campaigns that inspire individuals and organisations to engage and contribute. This is an exciting opportunity to make a tangible impact through creative and strategic digital campaigns.
We are in early discussions with a potential Patron which would significantly boost our profile, and we are in particular looking to develop partnerships with large corporate donors in line with their CSR obligations.
You will be reporting to the UK Trustees.
Key Responsibilities:
Although mostly working autonomously, you will be working with, and representing SCUK on the international Marketing and Communications Advisory Group to ensure a cohesive approach (the Communications and fund raising teams from the various Stephen’s Children entities in other nations):
- Fundraising Strategy & Campaigns:
- Develop and implement fundraising strategies that align with the charity’s mission and goals.
- Manage and grow fundraising campaigns across multiple platforms, including social media, email, and digital channels, as well as occasionally organising and attending fund raising events.
- Identify and engage potential donors, sponsors, and corporate CSR partners to grow the charity’s financial support base.
- Organize and manage online and occasional in person fundraising events, appeals, and virtual initiatives.
- Social Media & Digital Marketing:
- Create and manage engaging content across various social media platforms (Facebook, Instagram, X (Twitter), LinkedIn, etc.) to promote fundraising efforts, events, and the charity's mission.
- Develop and execute digital marketing campaigns, including email marketing, paid ads, and influencer collaborations.
- Build a strong online community of supporters and engage with followers through comments, messages, and interactive posts.
- Ensure consistent messaging and branding across all digital channels.
- Donor Relationship Management:
- Maintain and nurture relationships with current and prospective donors through regular communication, updates, and stewardship.
- Coordinate and distribute newsletters [?] and reports for donors, showcasing the impact of their contributions.
- Content Creation & Storytelling:
- Collaborate with the global content team to create compelling communications to a UK audience that showcase the charity’s impact and inspire action.
- Write fundraising appeals, success stories, and content that resonates with various audiences.
- Analytics & Reporting:
- Use digital analytics tools to measure the success of campaigns and track fundraising progress.
- Provide regular reports on social media performance, campaign effectiveness, and donor engagement.
Key Requirements:
- Proven experience in fundraising, particularly within the charity sector or a related field.
- Demonstrated ability to engage and grow online communities and donor bases.
- Strong understanding of digital marketing, with a focus on social media and online campaigns.
- Excellent communication and writing skills, with the ability to craft compelling content for different digital platforms.
- Excellent interpersonal and presentation skills to effectively communicate when speaking in person to supporters and potential supporters, including Trust and Corporate grant applications.
- Creative mindset with the ability to think outside the box to drive engagement and fundraising results.
- Proficiency in social media management tools and digital advertising platforms.
- Familiarity with fundraising platforms (e.g., JustGiving, GoFundMe, Virgin Giving etc) and donor management tools (e.g. Raiser’s Edge etc.)
- Strong analytical skills with the ability to track, measure, and report on campaign performance.
- Strong organisational and project management skills with the ability to manage multiple campaigns at once.
- Passionate about the charity’s mission and Christian values, and committed to making a difference.
- Availability to visit the work in Cairo at least once per year (funded by the Charity).
- Ability to work independently and as part of a collaborative international team.
- Knowledge of GDPR and data protection regulations as they pertain to online fundraising and social media.
Desirable Skills:
- Previous experience working with corporate donors, Trusts or high-net-worth individuals.
- Knowledge of current fundraising trends and best practices.
- A network of contacts in the fundraising or charity sector.
- Previous experience in organizing virtual or hybrid fundraising events.
- Understanding of the UK charity landscape and fundraising regulations.
Why Join Us?
- Be part of a passionate and dedicated organisation making a real difference in people’s lives.
- Work with international counterparts in a dynamic, creative environment where your ideas and contributions will be valued.
- Flexible working hours, mostly remote.
If you are an innovative, results-driven fundraiser with a passion for social media and digital marketing, we would love to hear from you. Apply today and help us create a brighter future for those in need!
How to Apply:
Please send your CV and a cover letter detailing your relevant experience to the email shown.
Please ensure your cover letter highlights your fundraising experience and examples of successful digital marketing campaigns and corporate sponsorship initiatives that you have led or contributed to.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to change the world?So do we. Join us…
Salams, peace and hello… I’m Joe, the Director at The Aziz Foundation. We at The Aziz Foundation are a family charitable foundation established to support British Muslim communities to flourish and give back to our country and the wider world. Through our flagship university Scholarships programme, the Foundation has invested over £8 million into more than 700 scholarships for British Muslims pursuing postgraduate degrees as well as working with employers to facilitate work experience and internships for young British Muslims.We have also supported a wide range of charitable initiatives including funding of historic buildings, community sports, research into discrimination, inter faith activities and the engagement of British Muslims in the democratic process of our country.
Do you want an exciting comms & public affairs role that’s important for our country… keep reading… if you want an easy job… stop reading
At a time of great polarisation in our country, we need more than ever to be able to communicate well. That doesn’t mean preaching to the converted.We are non-partisan politically – we recognise that as a country we need to come together.In order to do that, the first thing we need to do is to communicate.We need to be able to engage with everyone in the country regardless of faith or ancestry.
This is a new and vital role for the Foundation, involving development and implementation of a new strategy for comms and public affairs.The aim is to ensure the Foundation can achieve its charitable objects by promoting awareness of all our activities to a range of stakeholders including Aziz Scholarship Alumni, university partners, employer partners, secular and Muslim charity partner organisations, partner organisations of other faiths, journalists, influencers, policy makers and politicians.
The successful candidate will have the opportunity to develop a new strategy from scratch and to then lead on implementation.The Senior Comms and Public Affairs will manage external communications across all mediums and platforms for the Foundation ensuring our messages are clear, consistent and reflective of the Foundation’s charitable objects and values.
And who will you be working alongside?Only the best people…
Our website lists all the team and you’re welcome to LinkedIn stalk us.Having worked in the charity sector for almost 30 years, I can honestly say this is the most hard-working team I’ve ever been a part of.You can expect a really supportive, hard-working team alongside you that pitch in when you need any help or support.We look for solutions, not barriers. We will expect the same of you.It’s a collegiate team with high mutual expectations. Our board is also very hands on so you will certainly engage with the Aziz family as part of your role.
How to apply:
Read the full job description here on CharityJob. At the end of the job description document there is detailed guidance on the application process and on how to submit a good quality application. We strongly suggest that you read this
Upload CV and a Supporting Statement that is specific to this role onto the CharityJob platform
Closing date:
09:00 on 11th May 2026
Please note that we reserve the right to close the vacancy prior to the deadline in the event that we receive a high number of applications. To avoid disappointment, you are advised to apply as soon as possible.
Interviews likely to be during w/c 18th May 2026.
The client requests no contact from agencies or media sales.
Prospectus are delighted to be supporting our client with the recruitment of the Marketing & Communications Manager. Reporting into the Head of Marketing and Digital, this critical role translates the organisation's mission into action, turning strategic priorities into clear, engaging, and audience-focused campaigns, and ensuring audiences are guided and supported every step of the way.
Deepening the critical understanding of the work that the organisation deliver for bereaved children, young people and families, you will craft compelling copy and maintain messaging that is consistent, timely, and effective across channels. You will deliver campaigns that compel people to act, whether that’s engaging with CBUK services, supporting initiatives, or sharing their message. By combining insight, creativity, and empathy, your campaigns will connect with audiences on a meaningful level, encouraging participation, advocacy, and support for our mission.
The successful candidate will demonstrate organisation and drive to bring strategy to life, converting to meaningful content and campaigns. You will have previous experience of engaging external suppliers, and with oversight of PR and Press, your experience of supporting the generation of compelling content is a given. As well as your leadership and involvement within external marketing and communications, you will also lead on internal communications, driving colleague engagement and understanding.
To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Based at the heart of South Leeds, The Hunslet Club has been helping young people achieve their full potential for over 85 years. With a membership of 4000 young people and around 87,000 individual visits, we are one of the largest youth organisations in the country, dedicated to helping young people aged 18 months to 25 years. The club provides a safe space with diverse activities, including football, rugby, dance, boxing, gymnastics and youth clubs alongside alternative education, and vocational training.
Job TitlePhilanthropy Manager
Reporting to Chief Executive Officer
Location The Hunslet Club, Hillidge Road, Leeds, LS10 1BP / Hybrid Working
Salary £40K - £50K depending on experience.
Role
We are looking for a successful Philanthropy & Fundraising Manager with a proven track record in face-to-face major donor fundraising, or an individual with outstanding transferable skills and experience of working within the charity sector. The individual must thrive on building trusted relationships and be confident in securing significant philanthropic gifts by successfully securing complex, high-value partnerships over the line.
Management Supervision and Guidance
You will be responsible to the CEO for your daily tasks and duties, and ELT in any other matters.
Purpose
The Philanthropy Manager will create and drive The Hunslet Club’s fundraising strategy by cultivating and securing significant philanthropic support a new capital project to expand opportunities for young people across South Leeds. This role is central to building meaningful, long-term relationships with individual donors, trusts, foundations and partners, translating their passion for youth development into transformational investments that strengthen programmes, increase participation and create sustainable impact. The successful candidate will combine strategic vision with confident stewardship, ensuring that funding growth aligns with The Hunslet Club’s mission to help young people achieve their full potential.
Duties and responsibilities
The Philanthropy & Fundraising Manager will work on a full-time basis, or part-time on a pro-rata basis. The primary responsibility of the role is to secure £700,000 and above in philanthropic income over a 18 month period. This will be achieved through identifying, researching and cultivating individual donors, corporate supporters, trusts, foundations and strategic partners, using research tools and publicly available information to build and manage a strong portfolio of prospects, particularly those with an interest in supporting young people and communities.
To be successful, the postholder will develop an excellent understanding of The Hunslet Club, its mission and its inspirational youth and community work, and will help to develop and articulate a compelling case for support. The role will involve achieving a clearly defined set of Key Performance Indicators, providing high-quality stewardship to maximise donor retention, and maintaining, developing and leveraging existing relationships with current supporters. The postholder will work closely with colleagues across the organisation, including Executive/Senior Leadership and Trustees, to ensure effective involvement in fundraising activity where appropriate.
The successful candidate will organise suitable events and cultivation opportunities to build long-term relationships with potential supporters. Attendance at events, meetings and conferences will be required, with support from Executive/Senior Leadership and Trustees.
The successful candidate will also be expected to volunteer at a minimum of three cross-club community events per year and to carry out other reasonable duties as requested by the Executive Leadership Team.
If you are interested in this opportunity please send an expression of interest letter detailing why you want to apply for this role and what experience you have to fulfil the requirements linked to the above person specification, along with your CV. Please note applications which do not include both the expression of interest letter and CV will not be considered.
All applicants must confirm that you are eligible to work in the UK, provide details of your current or most recent remuneration package and your notice period. Please also inform us of any reasonable adjustments we would need to make to assist you in the selection process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Animal Trust Vets CIC, our purpose is simple: To make trusted veterinary care easy to access, so pets and people live happier, healthier lives.
We are looking for an Employer Brand & Talent Marketing Specialist to help us attract great people to a mission-led organisation doing meaningful work. This is a hands-on role focused on strengthening how Animal Trust is seen by current and future colleagues, improving candidate attraction, and helping us tell a clear, authentic story about difference we make to the lives of pets and the people who care for them.
You will lead the development of our employer brand, talent marketing and external reputation activity across owned, earned and paid channels, including LinkedIn, careers content, recruitment campaigns, professional press, PPC and online reputation platforms. You will work closely with colleagues across Recruitment, Operations and Marketing to create content, campaigns and candidate messaging that reflect the reality of working at Animal Trust and support recruitment in priority areas.
This role would suit someone who combines strong writing, digital marketing and brand instincts with practical delivery. You will be as comfortable planning a campaign as you are writing content, managing social channels, improving job advert quality, supporting media opportunities, monitoring reputation, and tracking results.
What you will do
- Develop and maintain Animal Trust’s employer brand and employee value proposition in a way that is authentic, distinctive and aligned to our purpose and values.
- Lead talent marketing activity across owned, earned and paid channels to improve attraction for priority roles and locations.
- Manage LinkedIn, careers content and employer-facing digital channels including website.
- Support PR to professional and trade press, helping identify stories, draft content, build media opportunities and strengthen Animal Trust’s profile as an employer and veterinary organisation.
- Develop PPC campaigns linked to recruitment and brand visibility.
- Monitor and help manage online reputation, including review platforms and wider digital sentiment, using insight to improve candidate and customer perception.
- Create compelling careers content, including colleague stories, role campaigns, videos, photos, recruitment pages, social posts and case studies.
- Improve the quality and consistency of recruitment marketing materials including job adverts, campaign messaging and candidate communications.
- Work with recruitment teams to identify attraction challenges and build targeted campaigns.
- Help strengthen the candidate experience by making communications clearer, more engaging and more brand-aligned.
- Track performance and provide insight on what is improving reach, engagement, applications and quality.
What we are looking for
- Experience in employer brand, recruitment marketing, talent attraction, communications, social media, PR or a similar role.
- Strong copywriting and content creation skills.
- Experience managing LinkedIn and digital content channels professionally.
- Good understanding of how employer reputation is shaped across social, review and media channels.
- Experience of managing or supporting PPC / paid digital campaigns and interpreting performance data.
- Ability to turn complex or operational realities into clear, engaging content.
- Comfort working independently while building strong relationships across teams.
- A practical, values-led approach and sound judgement in representing an organisation publicly.
Hours: 20 hours per week
Working pattern: Flexible rota to suit your schedule, with hybrid working options available
Salary: Up to £21,500 for 20 hours per week (depending on experience)
Why join Animal Trust?
This is a chance to shape how a purpose-led veterinary organisation tells its story to current and future colleagues. You will help attract people who care about animal welfare, access to care and doing good work in the right way.
The client requests no contact from agencies or media sales.
Head of Development and Engagement
We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history.
This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people’s lives. Shape a legacy. Grow impact. Lead with purpose.
Position: Head of Development and Engagement
Location: Gloucestershire/Hybrid
Hours: Full-time, 37.5 per week (flexible working)
Salary: £57,000 per annum
Contract: Permanent
Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment.
Closing Date: 8th May 2026
Interviews: 19th and 20th May 2026
About the Role
This role sits at the heart of the organisation’s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire
As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years.
You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally.
As Head of Development & Engagement, you will:
- Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience.
- Drive the acquisition of new contracts and commissioned services.
- Build and maintain high value partnerships with funders, commissioners, and corporate partners.
- Grow and nurture a loyal donor base through innovative engagement and retention strategies.
- Oversee all marketing, PR, and brand activity to raise our profile locally and regionally.
- Build a Development and Engagement Team.
About You
This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate.
This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future.
What You’ll Bring
Qualifications
- Degree level education or equivalent experience in fundraising, marketing, business development, or a related field
- Evidence of ongoing professional development
Experience
- Ability to build strategic partnerships with funders, commissioners, and corporate partners
- Experience managing brand development, media relations, and marketing campaigns
- Digital marketing and social media expertise
- Experience leading and motivating teams
- Budget management and financial forecasting skills
- Proven success delivering significant income growth across diverse fundraising streams
- Experience developing and implementing effective fundraising strategies
- Track record of securing contracts and commissioned services
- Strong bid writing and tendering experience
If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you.
Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace.
OPERATE with Equity, Integrity, Openness and Honesty.
ENGAGE with Empathy, Kindness, Generosity and Grace.
BE Thoughtful, Discrete, Ethical and Respectful to all.
About the Organisation
Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities.
We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment.
You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Are you a commercially minded fundraiser, passionate about garnering support for a cause you love? Come and join #TeamMercury as our new Head of Development and Partnerships.
We are looking for someone with a strong track record in identifying and securing funding, building commercial partnerships, and nurturing meaningful strategic relationships that drive sustainable growth.
The successful candidate is creative, highly collaborative and forward-thinking. You will bring experience across a range of fundraising approaches and the ability to make the most of a mix of commercial streams. We would love to hear from you!
To find out more, download the candidate pack.
Applications close at 10am on Monday 18 May 2026. First round of interviews will take place on Wednesday, 27 May 2026.
We believe that the transformative power of theatre can enrich the lives of our community. We are Colchester. We are for everyone.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you.
The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct.
Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.
The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change.
KEY RESPONSIBILITIES
1. Communications Plan and Implementation
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Develop and implement the annual communications and marketing plan in collaboration with senior leadership.
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Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders
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Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories.
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Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol.
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Provide communications support for our fundraising campaigns and optimise our calls to action across all media.
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Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards.
2. Digital Strategy and Implementation
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Lead digital planning and delivery across our website, email, social media and digital campaigns.
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Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI.
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Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.
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Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer.
3. Content Creation
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Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns.
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Create and update marketing collateral, including leaflets, posters and campaign toolkits.
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Manage, create and edit supporter newsletters and email communications.
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Commission and collaborate with designers, photographers and videographers and other external creative resources as required.
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Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed.
4. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity.
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Ensure ambassador messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
5. Events
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Plan and implement digital and in person events for THB audiences
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Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners
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Support branding and communications needs for in‑person and digital events.
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Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches.
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Capture and produce event‑related content (photo, video, social).
6. External Engagement and media
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Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity
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Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners.
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Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals
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Support media relations through press releases, statements, case studies and briefing documents.
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Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns
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Secure local, regional and national coverage for the charity online, and in print
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Represent The Hygiene Bank in external meetings, partnerships and sector collaborations.
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Build relationships with community groups, corporate partners and volunteers.
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Provide campaign assets and messaging for partners to support wider engagement.
7. Data and Monitoring
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Monitor communications performance using analytics tools.
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Prepare monthly reports and recommendations based on performance data.
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Maintain accurate records of communications outputs, engagement and media coverage.
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Ensure GDPR‑compliant data handling and responsible content management.
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Prepare an annual review of communications and learnings as input to future plans.
8. Administration
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Manage communications timelines, schedules and project documentation.
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Coordinate with suppliers, agencies and freelancers, including managing budgets where required.
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Oversee approval processes for communications materials.
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Maintain organised filing systems and brand resources.
9. Team
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Work collaboratively across teams and with volunteers to support organisation‑wide communications needs.
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Line manage the Communications Officer, empowering and championing them in their role
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Provide guidance on messaging, brand use and digital best practice.
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Adopt a ‘can do’ and responsive attitude to requests from team members.
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Contribute to an inclusive, supportive and mission‑driven team culture.
10. Internal Communications
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Support internal newsletters, updates and team/trustee communications.
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Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information.
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Strengthen internal cohesion by supporting cross‑team information flow.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies.
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A creative mindset, generating new and innovative ways to communicate our work.
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An appetite for change and continuous learning and improvement.
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Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision.
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Ability to work under pressure and manage multiple projects simultaneously.
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Ability to represent the charity and its mission in a clear, emotive and factual way.
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Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups.
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An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:
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Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc.
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Strong copywriting skills for a variety of audiences and formats.
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Ability to produce marketing and communications materials for multiple audiences across different platforms.
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Ability to communicate effectively with diverse audiences and stakeholders.
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Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 8th- 15th May 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary:
The Head of Engagement & Fundraising will play a pivotal role in driving the charity's mission forward by developing and implementing innovative fundraising strategies. This position is essential for enhancing community engagement and building lasting relationships with donors, ensuring the sustainability and growth of our initiatives in North Leeds, Yorkshire. The successful candidate will lead a dedicated team, fostering a culture of collaboration and excellence in fundraising efforts.
Why This Role Matters
As Head of Engagement & Fundraising, you’ll be the strategic force behind the charity’s mission — developing and delivering an ambitious engagement and income‑generation strategy that strengthens long‑term sustainability.
You’ll lead a passionate team, champion the charity’s voice across all channels, and build meaningful relationships with funders, partners, community groups and local networks.
This is a rare opportunity to step into a senior role where your ideas, leadership and creativity will directly shape impact across the region.
What You Will Do:
- Strategic fundraising growth — Create and deliver a forward‑thinking fundraising strategy that increases and diversifies annual income.
- Marketing & engagement leadership — Oversee all marketing activity across digital, social, PR, campaigns and events.
- Team development — Coach, inspire and develop a high‑performing team across marketing and fundraising.
- Funding applications — Lead and project‑manage compelling bids to trusts, foundations and grant‑making bodies.
- Stakeholder relationships — Build trusted partnerships with funders, community groups, local networks and internal teams..
Who we’re looking for
We’re looking for an experienced, values‑driven professional who combines strategic thinking with the ability to deliver in practice.
You’ll be:
- An experienced fundraising and engagement manager from the UK charity, social care or community sector
- A confident, inclusive leader with a coaching mindset and proven experience of managing and developing teams
- A strong grant writer with a successful track record of securing funding from trusts, foundations and grant‑making bodies
- A digitally savvy marketer with hands‑on experience across social media, email, CRM systems and online fundraising platforms
- A natural communicator and relationship‑builder who thrives in community‑focused environments
- A creative storyteller able to craft compelling campaigns and messages that inspire action
- Someone with a proactive, can‑do attitude, excellent time‑management skills and the ability to get things done in a fast‑paced setting
- A values‑driven professional who wants their work to make a genuine and lasting difference
Why join us?
- Salary up to £55,000, depending on experience
- Early finish every Friday at 2pm
- Supportive, values‑driven and collaborative culture
- Senior leadership role with real influence and autonomy
- The opportunity to make a meaningful difference in people’s lives
How to apply
To apply, please submit your CV along with a supporting statement outlining how your experience, skills, and values align with this role.
We actively welcome applications from people with lived experience and from under‑represented communities.
Closing date: 26 May 2026 at midday
We may close this vacancy early if we receive a high volume of suitable applications.
Please note: no recruitment agencies or third‑party applications, thank you.
Our values
- Collaboration- Working closely with our residents, customers, locality and service users to understand and respond to their needs
- Caring- Caring for others and the environment
- Respectful- Treating people with respect
- Efficiency -Using resources effectively and efficiently
YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. This role owns our corporate narrative and shapes compelling communications that strengthen YHA’s voice and influence.
Working across the organisation and with external partners, you’ll develop and deliver integrated corporate communications that inspire engagement from staff and stakeholders, and ensure coherent and consistent messaging which amplifies YHA’s impact as a leading youth charity, social enterprise and force for good, and support income growth.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
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10 nights free hostel stays per year for you and up to 3 friends or family
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Access to YHA’s staff discount and cash back portal
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Free YHA Membership each year
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Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our website for more information.
What will you be doing as Head of Communications and Engagement?
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Own YHA’s corporate narrative, tone of voice and organisation‑wide communications strategy
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Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.
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Develop and deliver strategic messaging to support YHA’s organisational transformation and long‑term objectives
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Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders
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Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels
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Line manage the Internal Communications Manager
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Lead on media relations and press engagement, including external agency support and spokespeople
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Strengthen YHA’s external presence, reputation and profile as a national youth charity and social enterprise
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Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities
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Manage crisis communications strategy and process
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Steward and leverage YHA’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary
What Skills and Experience do you need?
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Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation
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Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels
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Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications
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High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach
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Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications
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Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective
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Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses
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Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies
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Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure
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Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health & mental wellbeing.
As Research Communications Manager, you will set the direction for research communications, developing new ways to creatively showcase the breadth and impact of the research we fund to inform and engage diverse audiences.
You will lead how research is communicated beyond the Motor Neurone Disease Association, using owned and earned platforms, ensuring it is accurate, accessible and relevant. As Research Communications Manager, you will identify opportunities and develop new ways to strengthen understanding of MND research among stakeholders and the public. This is a new role which will rely on collaboration and building strong relationships particularly with research, communications and digital engagement colleagues.
Your work as Research Communications Manager will help people understand motor neurone disease research updates and initiatives, deepening engagement across communities and supporters.
Key Responsibilities
- Lead the planning and delivery of external research communications across owned and earned channels
- Develop research messages, content and use of channels based on audience needs
- Champion the involvement of people affected by MND in how we communicate about research
- Create engaging content that highlights the impact of MND research funded by the MND Association and others
- Work with press and research colleagues on media enquiries and proactive coverage
- Build strong partnerships with the Research and Innovation Directorate
- Develop clear processes to support consistent, high quality and inspiring research content
- Support media training and briefing of research spokespeople
- Line manage a Communications Officer (Research) and support ongoing development
About You
- Experience translating complex scientific or research information for non-specialist audiences
- Professional writing or journalism with understanding of media and public relations processes
- Degree-level knowledge or equivalent experience in a scientific field
- Experience managing a Communications function and delivering research communications, ideally within a health charity or similar setting
- Strong stakeholder engagement skills and relationship building experience across internal and external teams
- Excellent organisation skills and confidence managing priorities
Hybrid working expectations: Attend Northampton office one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Come make a meaningful impact on the international stage, where your work will resonate globally.
Applications close: 9 a.m. Tuesday 28th April 2026.
Location: Hybrid / London E14 5AB
About us
The International Chamber of Commerce (ICC) is the world’s largest business organisation representing 45 million companies with 1 billion employees in over 170 countries. It is the only business organisation with UN Observer Status and acts as a leading voice for business at the UN, G7, G20, World Trade Organisation and other major international institutions.
ICC United Kingdom is the representative voice for ICC in the UK and provides a mechanism for UK industry to engage effectively in shaping international policy, standards and rules. We are the leading voice on digital trade ecosystems and Co-Chair the B2B Cluster for the Commonwealth Connectivity Agenda.
ICC is a great place to be for anyone wanting to work for a global institution and looking for exposure to a broad range of international business issues. You’ll be working with a great team of diverse, dynamic, committed and fun people who all have a passion for the international nature of ICC’s work, delivering results and making things happen. If ever there was a time to be in international trade, it is now. It’s a once-in-a-lifetime opportunity to be at the heart of the action in modernising global frameworks and scaling up business engagement at international level.
About the role
We seek a highly organised and proactive Events Manager to join our team, helping to deliver a range of high-profile events that engage key stakeholders and promote our strategic objectives. This is an excellent opportunity for an experienced events professional to play a central role in organising conferences, webinars, and networking forums focused on international trade, arbitration, sustainability and trade finance.
You will be responsible for planning and coordinating major events such as the Annual Arbitration & ADR Conference, a series of masterclasses and in November 2026, the ICC Global Banking Commission, a three-day event hosted in London for global Trade Finance professionals. You will work closely with our leadership team to ensure these events are delivered smoothly and to a high standard, whether in-person or virtual. This role involves securing venues, managing end-to-end logistics, coordinating speakers, managing sponsorship agreements, and ensuring seamless event execution both on-site and online. In addition, you will drive event promotion, ensuring a strong delegate presence and an engaging participant experience.
Who we are looking for
We are seeking a candidate with proven event management experience, particularly in high-level, international contexts involving senior executives, government officials, and multilateral organisations. You should have a proven track record of organising successful events under tight deadlines and budgets, with the ability to manage multiple tasks simultaneously. Strong project management and relationship-building skills are essential, as is confidence in managing complex events and handling last-minute changes with professionalism. Familiarity with using social media to promote events is essential and the ability to work with Adobe (InDesign and Illustrator) would be advantageous.
If you are passionate about delivering high-impact events and thrive in a fast-paced, international setting, we’d love to hear from you.
We operate a flexible hybrid working culture. Your time will be split equally between remote/home and in our London office, with typical office days on Tuesday and Wednesday.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 28th April 2026.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. The IRC UK has been delivering Resettlement Asylum and Integration (RAI) programmes in the UK since 2021, working in partnership with local councils, providing integration support to resettled refugees across England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Client Voice Officer will support RAI UK’s client engagement and participation agenda, ensuring that refugees and people seeking asylum meaningfully influence programme design, delivery, advocacy, and strategy.
The role will implement client voice related projects and strengthen RAI UK’s client voice systems, including structured feedback mechanisms and the Client Advisory Board (CAB).
The role will support the development of client-led research and evidence generation initiatives to inform programmes and policy positions. The role will also build relationships with migrant-led and grassroots organisations to ensure lived experience meaningfully shapes services, advocacy priorities, and external engagement. This role centres direct lived experience of forced displacement as a form of expertise.
Key Working Relationships:
The postholder will report to the Integration Lead Advisor and work in close collaboration with the Head of Programmes, RAI Director, Programme Managers, Senior Programme Development Advisor, Senior Monitoring, Evaluation and Learning Officer, Senior Programme and Awards Officer, Advocacy and Policy Managers, Communication team and other IRC UK teams.
Scope and Authority
National remit across all RAI UK programmes.
Functional leadership for client voice and engagement across teams.
Matrix working with Programme Managers, Advocacy Manager, M&E colleagues, and the Technical Unit.
Coordination of project delivery staff on the Pinterest project (without formal line management responsibility).
Key Accountabilities
Project Coordination
· Work in collaboration with the Senior Community Engagement and Volunteer Officer to coordinate a new psychosocial education and photography programme for refugee young people (aged 16–19).
· Support the delivery and facilitation of this programme as required.
· Develop the participant outreach plan and support the day-to-day communication with the participants of the project in coordination with the session facilitators.
· Work in collaboration with the Integration Lead Advisor, Technical Advisor for Women and Child Protection and other relevant programme colleagues to ensure that the project curriculum is adapted and delivered to be contextually appropriate, developmentally suitable, and aligned with RAI UK technical standards, with an emphasis on ensuring client voice is strengthened through a person-centred and strengths-based approach.
· Work with the Safeguarding Advisor to ensure full compliance with safeguarding, consent, data protection, and ethical storytelling requirements throughout project delivery.
· Work in collaboration with the Senior Community Engagement and Volunteer Officer and clients to co-create and coordinate two dissemination events showcasing youth photography and lived experience outputs.
· Ensure robust monitoring of outcomes and timely, high-quality donor reporting in line with IRC and funder requirements.
Community Engagement
· Strengthen and coordinate the Community Advisory Board (CAB).
· Provide support and training to CAB members, including organising external trainings as needed.
· Undertake associated administrative and coordination responsibilities related to client, community and CAB work, including meeting organisation, coordination and record-keeping of travel and expenses logistics, documentation including sensitive data management cross-departmentally including facilitation of DBS checks, client communication, and tracking actions to ensure accountability and follow-through.
· Proactively engage migrant-led and grassroots organisations to share best practices.
· Collaborate with the Monitoring, Evaluation and Learning team to track quantitative outputs and qualitative outcomes of engagement with community, clients and CAB.
· Ensure engagement approaches are accessible and inclusive to reduce barriers to participation.
Client Voice to strengthen Programme Development and Internal Learning
· Develop and implement a Client Voice framework for RAI UK to embed participatory approaches into every stage of programming from design to delivery.
· Embed client voice into early stages of programming, including needs assessments, service design, and proposals.
· Work alongside colleagues to embed client voice and continuously improve participatory engagement approaches across RAI UK programme delivery.
· Contribute to internal and donor monitoring, evaluation and reporting requirements.
· Collaborate with the MEL team to design tools to capture client voice in our programming and to measure client influence and participation.
· Pilot innovative approaches and build RAI UK evidence base on client and community participatory engagement.
· Contribute to IRC global client & community engagement communities of practice.
· Support delivery of RAI UK capacity building work, delivering trainings as requested to ensure client and community voice is represented, such as Healing Spaces trainings or employer engagement sessions.
External Communications and Advocacy
· Summarise client and CAB insights into briefings to be used in RAI and cross-departmentally, including by Senior Management Team and IRC UK Board of Trustees.
· Collaborate with Advocacy Manager and Policy Manager to reflect and include client and CAB insights and experiences into policy and advocacy calls for action.
· Support initiatives equipping refugees to share lived experiences in collaboration with Communications team, promoting trauma-informed ethical storytelling aligned with safeguarding principles.
PERSON SPECIFICATION
· Solid experience working with refugees or migrant communities.
· Experience working with young people, including on wellbeing or psychosocial topics.
· Experience facilitating participatory engagement methods.
· Strong safeguarding knowledge and trauma-informed practice.
· Excellent communication and organisational skills.
· Commitment to refugee rights and GEDI principles.
· Experience supporting advocacy initiatives.
· Experience with monitoring and evaluation systems.
· Lived experience of forced displacement/ the UK asylum system is recognised as valuable expertise and will be considered alongside professional experience.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



The client requests no contact from agencies or media sales.