Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
As Legacy and In-Memory Manager you will be responsible for leading your team to drive transformational change, through the delivery of our legacy and in-memory growth strategy.
You will set objectives and oversee team activity to deliver the entire legacy journey with the aim of achieving significant long-term growth in revenue income to support our ambitious plans to bring Maggie’s cancer care to everyone who needs us.
You will be responsible for working collaboratively with teams from across Maggie’s to engage them in the importance of legacy and in-memory giving.
You will manage external agencies and suppliers to deliver excellent work, on time and to budget. You will also manage end-to-end, multi-channel campaigns including the delivery of these through colleagues and agencies.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).
You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
Benefits:
Competitive salary: Review due April 2027
Regular working hours, and no shift work (some very occasional weekends or evenings)
3% pension contribution
25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
Additional annual leave awarded for ‘long service’
Opportunity to purchase additional annual leave
Broadband allowance for home-based roles
Life insurance after 12 months’ employment
Access to our Employee Support Programme and Mental Health First Aiders
Support to learn and develop
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Closing date: Monday 17th May 2026 at 11pm
Interviews: Tuesday 26th May 2026 (Virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Please see full details on the Job Description and Person Specification document below and on our website.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
We are looking for a pragmatic, collaborative AI professional to join us as our AI Programme Manager at The Royal College of Radiologists (RCR). The clinical adoption of AI is becoming a central issue in medicine, and our specialities of radiology and oncology are at the forefront of this development. The RCR has a vital role to play in navigating the safe and effective implementation of this technology. This post is central to shaping the RCR’s position on AI, drawing on the expertise and insight of our members and fellows to ensure we remain leaders in this area.
We are looking for an experienced programme manager to continue to drive the AI agenda, overseeing multiple programmes and collaborating effectively with multi-disciplinary stakeholder groups across the RCR and beyond. The ideal candidate will be proactive, analytical, and equally comfortable with strategic oversight and the finer detail of this complex, technical area. You do not need to be an AI specialist, but a strong interest in the subject and a working knowledge of NHS systems will be an advantage.
This role sits within our External Affairs team, reflecting the RCR’s commitment to engaging with and representing members and fellows on AI. You will build strong relationships with our data, policy, public affairs and media specialists, working together to strengthen the RCR’s member engagement and influencing work in this area. You will also collaborate with colleagues across the RCR who support the practical implementation of AI — for example, through developing guidance or planning our Global AI Conference.
The successful candidate will be results-oriented, high-performing and a skilled communicator, with the ability to lead a team of ambitious and innovative professionals.
What you’ll do
What you’ll need
Our ambition is that the RCR leads the AI work in our specialities and your skills and ability to develop your AI knowledge, build relationships and lead projects of work could be what helps us achieve it. If this influential and exciting opportunity sounds like the role for you, we encourage you to find out more about it, the RCR and instructions on how to apply in the AI Manager candidate pack.
Why join us:
Location: MSSC National Support Centre, London SE1 7JY (Hybrid)
Contract: Full-time, permanent
Salary: £49,000 gross per annum
Closing Date: 3 May 2026
Are you a Safeguarding Manager looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.
Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.
We are currently looking for a Safeguarding Manager to join our team.
About the role
We are currently seeking to appoint a Safeguarding Manager who will be responsible for overseeing the day to day operational safeguarding functions for our charity. You will manage a team of Safeguarding Officers to ensure that an effective and robust safeguarding service is provided. The post holder will provide professional advice and support on safeguarding matters to staff and volunteers, as well as liaising and meeting with external bodies, and occasionally delivering training.
You will have experience of the voluntary youth or community sector as a direct practitioner, and knowledge of Early Help and statutory guidance relating to safeguarding children and adults at risk. You will also have experience of managing a team where safeguarding is the main focus area of your work.
Our safeguarding team operates centrally in London where we are responsible for providing support, advice and guidance to our volunteers relating on all safeguarding matters across the UK. Our Safeguarding Officers act as our lead professionals in managing safeguarding casework in line with our policy, procedures, national guidance and in line with our statutory duty.
Whilst this is a Monday- Friday full time position, a flexible approach to work and working patterns is a must, as is the ability to work effectively and respond appropriately in challenging circumstances.
Responsibilities
· Operational delivery
· Line management of the Safeguarding team
· Service development
Requirements
· A relevant professional qualification for example: Youth Work, Education, Early Years or demonstrable equivalent work experience.
· Detailed understanding of Early Help and legislation affecting safeguarding, regulatory requirements and best practice in relation to youth participation and inclusion.
· Knowledge and understanding of current issues and trends in safeguarding, child protection and work with children and young people.
· Management experience including responsibility for managing safeguarding, child protection, review or risk assessment and complaints and being the key decision maker.
· Experience of managing a team with an understanding of the impact and issues involved in safeguarding and child protection.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a charity based in Finchley supporting people with learning disabilities and autistic people across Barnet. Through our Bright Futures Employment Programme, we support individuals into meaningful employment, training, and long-term independence.
We are looking for a motivated and outcome-focused Employment Officer to join our team.
This role is centred on supporting individuals into sustained employment, managing a caseload of learners, and working directly with employers to create real opportunities.
The Role
You will:
This is a results-driven role, focused on real job outcomes, not just engagement.
The Candidate
You will have:
What We Offer
How to Apply
Please send your CV and a covering letter explaining how you meet the criteria on the person specification.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: Friday 15th May 2026
Interview Date: We will review applications as they come in and offer interviews to those who meet the criteria.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
CEO
Reporting into the Board of Trustees, we are seeking an inspirational CEO for the PDA Society, who can lead with humility and curiosity, empowering and supporting our staff along the journey. They will be responsible for the day-to-day management of the charity and its staff and volunteers, and will oversee the development of our training products, research and support services, whilst ensuring sustainable growth in impact and income.
This is a fantastic opportunity to join a trusted enterprise within the PDA community with a strong mission and a committed, values driven team. The successful candidate will be passionate about improving the lives of PDAers and their families. You will be energetic, creative and bring new ideas for enhancing the charity’s reputation, through nurturing existing relationships and developing new ones to achieve the charities goals. Our ideal candidate will have lived experience of autism, PDA or other neurodivergence although this is not essential.
Closing date for applications: Midnight on 22nd April 2026
Interviews with Trustees: April / May 2026
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced Cathedral Safeguarding Officer (CSO) to lead our commitment to creating a safe and welcoming environment for all. This is a pivotal role within our community, ensuring that safeguarding remains at the very heart of the Cathedral’s life and mission.
As the CSO, you will be the strategic and operational lead for safeguarding. You will work closely with the Dean, Chapter, and the Diocesan Safeguarding Team to implement robust policies, manage casework, and foster a culture of vigilance and care. You will be responsible for ensuring that the Cathedral meets all statutory safeguarding obligations and complies fully with the Church of England’s national safeguarding policies, diocesan frameworks, and relevant legislation.
At the heart of both city and county, Chelmsford Cathedral is a hub for a rich variety of community activity.



Context and Purpose of the Role
After five years of dedicated leadership, GROW’s Managing Director is moving on. We are now seeking an exceptional, values-led leader to guide GROW through the next phase of our 2030 strategy and help realise our ambition to become a movement-shaping force within agroecology.
GROW is entering a pivotal stage of growth. Our focus now is on strengthening team capacity, centring community voice, developing pathways to leadership and employment, deepening hyper-local networks, and contributing more visibly to the agroecology sector.
With strong financial foundations, a committed team, and a long-standing partnership with a progressive secondary school, this is a rare opportunity to lead an organisation uniquely positioned at the intersection of farming, education, and community action.
The Managing Director will provide clear strategic direction and overall leadership, ensuring GROW remains responsibly-governed, financially resilient, and grounded in its agroecological values. Working closely with the Board of Trustees, they will nurture and inspire a multidisciplinary team of 16 employees and freelancers, strengthen key partnerships, and guide the organisation’s continued development and impact.
Job Title: Managing Director
Reports to: Board of Trustees
Salary: £48,000-£53,000 per annum
Contract: Permanent
Hours: Full Time, 40 hours per week (9am-5pm with 1-hour paid lunch break)
Location: Hybrid. Minimum 3 days a week on site at The Totteridge Academy, Barnet Lane, N20 8AZ (more days on site expected for the first 3-6 months)
Pension: GROW participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 30% off all GROW Farm produce, annual training budget, subsidised lunches, and a generous holiday allowance of 28 days plus bank holidays.
Probation period: 6 months
GROW is a site-based organisation, and our farm sits at the heart of everything we do. We are looking for a Managing Director who is as comfortable talking with students, volunteers and visitors as they are shaping strategy and leading the organisation’s future. This is a role for a thoughtful, adaptable and hands-on leader who can hold the big picture while staying closely connected to our farm, outdoor programmes and the communities we work alongside.
Leadership at GROW is practical, relational and rooted in place. One day you might be gathering feedback from our Student Board of Advisors, listening to how our programmes are working for the young people who shape them. The next, you might be at the farm stall chatting with local community members selling jars of GROW’s homemade pickles. The Managing Director helps ensure that these everyday moments remain central to the organisation.
The successful candidate will lead a small, committed team of 16 staff, nurturing a culture that is collaborative, knowledgeable and grounded in our values. They will guide GROW’s strategic direction while staying attentive to the daily rhythms of farm and school life that make it a vibrant place for learning, growing and connection.
Trustees recognise the breadth of this role and are committed to strengthening the organisation’s operational capacity. An early priority for the new Managing Director will be to shape and secure support for an additional capacity-building role that complements their leadership and enables GROW to thrive in the years ahead.
1. Strategy, Governance & Risk
2. Operations, Education & Farm
3. Finance & Fundraising
4. Partnerships
5. Marketing & Profile
6. People, HR & Safeguarding
7. Values & Culture
Direct reports:
Farm Manager
TTA Education Lead
Senior Facilitator
Head of Fundraising
Freelance Programme Leads
This job description is not exhaustive; as a small and evolving charity, flexibility is essential and all staff are expected to take a hands-on approach and support wider organisational needs where required.
Person Specification
Essential Personal Qualities
Essential Experience
Essential Skills & Abilities
Desirable
EVERYONE IS WELCOME
At GROW we’re committed to creating an inclusive workplace. All qualified and eligible applicants will receive consideration for employment without regard to gender, gender identity or expression, race, national origin, religion or belief,
disability, age, sexual orientation or pregnancy and maternity. We actively welcome applications from people of all backgrounds and identities, especially those who are under-represented in the charity and food growing sectors. This includes, but is not limited to, people from the global majority, neurodivergent individuals, and those with a range of lived experiences.
We’re committed to building a team that reflects the diversity of our community and brings a rich mix of perspectives, skills, cultures, and ways of thinking.
We are looking for a Quality & Service Improvement Officer to join our Quality and Service Improvement Team. You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. The team sits within the operations directorate and is split into Safeguarding and Caller Support and Quality and Service Improvement. Between us and the senior volunteers that work alongside us we support 201 branches, over 20,000 amazing volunteers across the UK and Ireland whilst ensuring we provide a safe and effective service to our callers.
Contract
What You’ll Do
You will be providing expert advice, guidance and support to specialist and senior volunteers and staff, in the management and application of a range of Samaritans quality assurance policies and procedures.
You will also be supporting caller feedback processes as well as new project developments.
What You’ll Bring
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Full Job Description and Person Specification below.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
Applications close: 29th April
Video Interviews will be held between 5th and 12th May
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
The Information & Advice Service is highly regarded within the London Borough of Merton and accredited with the Advice Quality Standard (AQS) and Age UK Quality Advice Standard (QAS). We have developed the service over the last five years to provide high quality advice for older people to enable them to live more healthily, happily and independently in later life.
In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults to generate over £820,535 of previously unclaimed benefits and make informed choices about their lives.
The role involves providing initial information and guidance, primarily over the phone, assessing need and urgency, and ensuring clients are directed to the most appropriate support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
In September 2024, National Numeracy launched a new ‘Schools & Families Programme’ to support primary schools to increase pupils’ confidence with numbers, positive feelings about maths, and awareness of the value of maths outside the classroom. The programme also works to improve parents’, carers’ and school staff’s own confidence with numbers and supporting children with their maths. The programme has been hugely successful and is growing rapidly, supporting over 400 schools each year.
National Numeracy are now looking to expand this work into secondary schools across the UK.
The Schools & Families Officer will support the Schools & Families Programme Manager in managing fast-paced activity across the UK, including helping to deliver online training directly to school staff, recruiting schools, and visiting selected schools to ensure the success of the programme. The Schools & Families Officer will also support with the design and delivery of the new programme in secondary schools.
We are looking for someone who can support with this dynamic activity, is flexible, able to manage their time effectively, and willing to adapt to the changing needs of the charity. National Numeracy has an office in Falmer, near Brighton, in East Sussex, but the expectation for this role is that you will be primarily based at home, travelling occasionally as needed across the UK.
Equality, Diversity & Inclusion
We recognise that there is more to do to improve diversity across our organisation and we are actively working to make meaningful, long‑term change. We are committed to building a workforce that better reflects the communities we serve and to removing barriers that may prevent people from different backgrounds from joining, progressing and thriving with us.
Through inclusive policies, flexible working, fair recruitment practices and ongoing learning, we aim to create a supportive environment where everyone feels valued, respected and able to do their best work.
We actively encourage applications from people from under‑represented and diverse backgrounds, as we know a more diverse workforce will strengthen our organisation and help us deliver our mission more effectively.
Applications will only be considered if they include a CV, Cover Letter and answers to the screening questions.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Filming and Events Officer to join us on a full-time, permanent basis working 36 hours per week.
The Benefits
This is an outstanding opportunity for a high-calibre individual with experience of working in a busy filming office.
In this role, your experience will help to support the delivery of world class major events in The Royal Parks.
So, if you want to help shape the future of our vital services and systems in some of the Capital’s most treasured locations, apply today!
The Role
As the Filming and Events Officer, you will support the Filming and Events Team to deliver the highest standard of service.
You will work with our parks, communications & engagement, events, IT and finance teams. You will support the development, streamlining and implementation of systems and processes for customer relationship management and financial management, building on and enhancing existing frameworks..
You will also assist in meetings and briefings with production teams and their colleagues and contractors.
Additionally, you will:
About You
To be considered as our Filming and Events Officer, you will need:
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Filming and Events Officer, please apply via the button shown. Successful candidates will be appointed on merit.
For more information, view our Corporate Strategy (2022-2027) here: Corporate-Strategy-2022-27.pdf
Find out more about our values here: Our Values, Our Behaviours
Maps: The Map of Hyde Park | The Royal Parks
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Overall Purpose of the Communications Manager
As Communications Manager at Guts UK, you’ll champion our charity’s work and brand. You’ll play a pivotal role in our charity, delivering our communications, awareness and public education activity and providing communications support across other key areas of our work, including information, research and fundraising.
Who we’re looking for?
You'll be experienced in delivering comprehensive communications and campaigns from start to finish with a natural flare for transforming complex messages into engaging, easy to understand content suitable for different audiences.
You are a friendly and approachable leader who enjoys working creatively and collaboratively within a small team, as well as with external stakeholders and members of our community.
You are a brave and bold communicator who values collaboration and connection, matching our values as a charity, and you have a genuine interest in digestive health or connection to our area of work.
Location
We have offices in London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need



The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. The IRC UK has been delivering Resettlement Asylum and Integration (RAI) programmes in the UK since 2021, working in partnership with local councils, providing integration support to resettled refugees across England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Client Voice Officer will support RAI UK’s client engagement and participation agenda, ensuring that refugees and people seeking asylum meaningfully influence programme design, delivery, advocacy, and strategy.
The role will implement client voice related projects and strengthen RAI UK’s client voice systems, including structured feedback mechanisms and the Client Advisory Board (CAB).
The role will support the development of client-led research and evidence generation initiatives to inform programmes and policy positions. The role will also build relationships with migrant-led and grassroots organisations to ensure lived experience meaningfully shapes services, advocacy priorities, and external engagement. This role centres direct lived experience of forced displacement as a form of expertise.
Key Working Relationships:
The postholder will report to the Integration Lead Advisor and work in close collaboration with the Head of Programmes, RAI Director, Programme Managers, Senior Programme Development Advisor, Senior Monitoring, Evaluation and Learning Officer, Senior Programme and Awards Officer, Advocacy and Policy Managers, Communication team and other IRC UK teams.
Scope and Authority
National remit across all RAI UK programmes.
Functional leadership for client voice and engagement across teams.
Matrix working with Programme Managers, Advocacy Manager, M&E colleagues, and the Technical Unit.
Coordination of project delivery staff on the Pinterest project (without formal line management responsibility).
Key Accountabilities
Project Coordination
· Work in collaboration with the Senior Community Engagement and Volunteer Officer to coordinate a new psychosocial education and photography programme for refugee young people (aged 16–19).
· Support the delivery and facilitation of this programme as required.
· Develop the participant outreach plan and support the day-to-day communication with the participants of the project in coordination with the session facilitators.
· Work in collaboration with the Integration Lead Advisor, Technical Advisor for Women and Child Protection and other relevant programme colleagues to ensure that the project curriculum is adapted and delivered to be contextually appropriate, developmentally suitable, and aligned with RAI UK technical standards, with an emphasis on ensuring client voice is strengthened through a person-centred and strengths-based approach.
· Work with the Safeguarding Advisor to ensure full compliance with safeguarding, consent, data protection, and ethical storytelling requirements throughout project delivery.
· Work in collaboration with the Senior Community Engagement and Volunteer Officer and clients to co-create and coordinate two dissemination events showcasing youth photography and lived experience outputs.
· Ensure robust monitoring of outcomes and timely, high-quality donor reporting in line with IRC and funder requirements.
Community Engagement
· Strengthen and coordinate the Community Advisory Board (CAB).
· Provide support and training to CAB members, including organising external trainings as needed.
· Undertake associated administrative and coordination responsibilities related to client, community and CAB work, including meeting organisation, coordination and record-keeping of travel and expenses logistics, documentation including sensitive data management cross-departmentally including facilitation of DBS checks, client communication, and tracking actions to ensure accountability and follow-through.
· Proactively engage migrant-led and grassroots organisations to share best practices.
· Collaborate with the Monitoring, Evaluation and Learning team to track quantitative outputs and qualitative outcomes of engagement with community, clients and CAB.
· Ensure engagement approaches are accessible and inclusive to reduce barriers to participation.
Client Voice to strengthen Programme Development and Internal Learning
· Develop and implement a Client Voice framework for RAI UK to embed participatory approaches into every stage of programming from design to delivery.
· Embed client voice into early stages of programming, including needs assessments, service design, and proposals.
· Work alongside colleagues to embed client voice and continuously improve participatory engagement approaches across RAI UK programme delivery.
· Contribute to internal and donor monitoring, evaluation and reporting requirements.
· Collaborate with the MEL team to design tools to capture client voice in our programming and to measure client influence and participation.
· Pilot innovative approaches and build RAI UK evidence base on client and community participatory engagement.
· Contribute to IRC global client & community engagement communities of practice.
· Support delivery of RAI UK capacity building work, delivering trainings as requested to ensure client and community voice is represented, such as Healing Spaces trainings or employer engagement sessions.
External Communications and Advocacy
· Summarise client and CAB insights into briefings to be used in RAI and cross-departmentally, including by Senior Management Team and IRC UK Board of Trustees.
· Collaborate with Advocacy Manager and Policy Manager to reflect and include client and CAB insights and experiences into policy and advocacy calls for action.
· Support initiatives equipping refugees to share lived experiences in collaboration with Communications team, promoting trauma-informed ethical storytelling aligned with safeguarding principles.
PERSON SPECIFICATION
· Solid experience working with refugees or migrant communities.
· Experience working with young people, including on wellbeing or psychosocial topics.
· Experience facilitating participatory engagement methods.
· Strong safeguarding knowledge and trauma-informed practice.
· Excellent communication and organisational skills.
· Commitment to refugee rights and GEDI principles.
· Experience supporting advocacy initiatives.
· Experience with monitoring and evaluation systems.
· Lived experience of forced displacement/ the UK asylum system is recognised as valuable expertise and will be considered alongside professional experience.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



The client requests no contact from agencies or media sales.