Quality jobs

Facilities Manager (Soft Services)

Contract type: Permanent, Full Time – 35 hours per week

Location: London, Canary Wharf (Onsite Office-based role)

Salary: £39,358-£41,325 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The UK Property and Facilities team is a small, high-performing team within the UK People Team. We are responsible for managing all aspects of the UK workplace, including onsite facilities and maintenance, health and safety, security, property and workplace strategy.

About the role

As our Facilities Manager (Soft Services), you will be a pivotal member of the Facilities team, helping to create and maintain a great place to work for WaterAid UK than enables all staff to be their best self and deliver on our mission.

In this role, you will:

• Work alongside the Facilities Manager (Hard Services) to ensure that the UK offices are safe, sustainable, inspiring, and provide an efficient and engaging working environment for our staff.
• Manage all Facilties soft services to enable a positive employee experience within the UK office including direct management of cleaning, security, office events, reception services (couriers, post etc)
• Be the team lead for office/workplace systems eg audio visual technology, meeting room/visitor management/desk booking software, digital signage.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• On the job facilities management experience (minimum 3 years in a facilities manager role).
• Experience of working in a customer facing facilities team, and proven ability in providing an excellent experience for both internal and external stakeholders.
• Proven ability to work in a fast-paced environment; with strong multi-tasking, organisational and time management skills.
• Experience of managing the tendering processes, contractor/supplier services and budget management (with a focus on value for money and quality of service). 

Although not essential, we’d prefer you to have:

• Experience of working on environmental and wellbeing initiatives. 
• Experience of management for front of house services.

Closing date: Applications close 12:00 PM UK time on 27 October 2025. Interviews are expected to take place week commencing 3 November 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees are granted three additional days of annual leave on top of their starting allocation of 25 days. These additional days accommodate the UK office closure at the end of the calendar year, allowing all WaterAiders time to rest, reset, and spend quality time with family and friends.

Please note that these three days are automatically allocated and cannot be changed. Annual leave continues to accrue based on your start date, and if sufficient leave has not been accrued by the time of the office closure, the three days will be taken as unpaid leave or pro-rated, if applicable.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Email Marketing Officer at The Royal Marsden Cancer Charity

Full Time, Permanent

Location: Chelsea, London UK with a minimum of one day a month in Sutton

Hybrid Working: 40% of time in Chelsea/Sutton office, London UK

£28-32k DOE

About the Role

The Email Marketing Officer role is key to our supporter communications. You will work across teams to deliver our email programme, building high-quality, personalised campaigns and engaging content using your copywriting skills. This is a varied role requiring a motivated, organised, and collaborative approach to champion engagement and a data-driven strategy.

Why Join Us?

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

The Marketing and Digital team are a creative and supportive team, responsible for The  Royal Marsden Cancer Charity website, email, social channels, brand building, paid advertising  and more. This is an exciting time to join our growing Marketing and Digital team as we shape and improve the charity's brand building and digital approach. The Charity is also committed to its biggest fundraising appeal to date, for a new major development project in Chelsea.

Working for us offers you a rewarding career and the chance to really improve the lives of those living with cancer. 

What you'll be working on:

• You'll support the team with the end-to-end delivery of marketing, stewardship, transactional and automated email campaigns.
• You'll create engaging content and brand-aligned creative assets, using strong copywriting and data insights.
• You'll act as a champion for email best practices, ensuring compliance with data protection regulations.
• You'll continuously develop and improve personalised user journeys to boost supporter engagement.
• You'll analyse email effectiveness using analytics (CRM, Google Analytics) and manage the email testing plan.
• You'll proactively collaborate with internal teams to share insights and ensure seamless, high-quality supporter communications.

This job is for you if…

• you have experience using an ESP such as Adestra or Mailchimp and ability to quickly pick up new digital tools and software
• you have knowledge and understanding of the principles of email marketing best practice
• you have excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
• you have the ability to communicate, collaborate and build good working relationships
• you have strong organisational skills, ability to work proactively and manage multiple tasks concurrently.

What we offer:

• Hybrid working, with 40% of time spent in our Chelsea, London office and a minimum of one day a month in Sutton.
• 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
• 27 days annual leave
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you.

How to Apply:

Please click 'Apply' and submit your CV and cover letter.

• Closing date for applications: 9am on Monday 3 November 2025
• Interviews: 11 & 13 November 2025 (in person)
• Role starts: 5 January 2026

Registered Care Manager
Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Bethany House!

Bethany House is a modern, purpose-built 26-bed home just outside Preston, Lancashire, where older people receive compassionate, person-centred care. We’re now looking for a dedicated and proactive Registered Care Manager to lead our caring and committed team.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. 

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 
Salary: £47,000 to £50,000 per annum 
5 Weeks' paid holiday per year as well as bank and public holidays
Training & development
Ongoing support from management
Perkbox – including an Employee assistance programme
Care Friends referral 
Long-standing service rewards
Birthday rewards
Life assurance scheme
Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Bethany House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Fire Safety Project Manager

Join us as our next Fire Safety Project Manager and make a difference!

Do you thrive at empowering others and want to help transform lives in a safe and secure environment?

At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, then Transform Housing & Support is the place for you.

Salary - Up to £48,000 per annum plus benefits (dependant on qualifications and experience)
Location - Leatherhead, Surrey
Hours - Full time – 37 hrs per week
Contract Type - Permanent

What You'll Be Doing

You will be joining our Asset Management Team, a friendly group of 16 people, who provide a high-quality service to our Housing Support colleagues and our Clients by repairing, maintaining and investing in our properties.

A little more about your day as a Fire Safety Project Manager:

• To be the main point of contact to address any issues around fire safety in our properties which needs further on-site investigation around repairs, maintenance, or any other property related matters.
• Programme and manage the delivery of Fire Risk Assessments and Fire Strategies for our property portfolio.
• Investigate any Health and Safety issues under the Housing Health and Safety Rating System.
• Assist the Contracts and Compliance Manager to ensure we remain compliant at all times.
• Compile specifications for all passive and active fire safety works, procure, and ensure works are delivered to the required standard and within the specified timescales, inspect work during and at completion, and arranging payment for work.
• Request or raise orders for works to external contractors or In House Repairs Team, and ensure work is completed to the required standard and within the specified timescales.
• Have regular contact and meetings with Transform’s Inhouse Repairs Team, external contractors, and Consultants to monitor quality and delivery of work, along with performance.
• Have an overview, monitor expenditure against budget, and have input in identifying future repair needs or programmes of work.
• Use appropriate equipment provided to carry out inspections and take photographic evidence as required.
• Provide guidance and advice to residents, staff, contractors, and external stakeholders regarding the outcome of any inspection or work carried out, and if applicable what further action is needed.
• Attend meetings and compile reports as required on any matter following an inspection, which may include any incident, complaint, or disrepair.
• Use IT systems to locate property information, raise repair orders, monitor works, record completions, and obtain reports as required.
• Follow policies and procedures, and where appropriate recommend any changes to improve the way inspections are conducted and what information is collated.
• Keep up to date with current legislation, guidance and good practice within the sector and Property maintenance and management.

What You'll Need

To be successful in this role, you will need:

• Proven experience delivering FRA programmes or similar fire safety compliance projects.
• Strong understanding of fire safety legislation, standards, and regulations.
• Experience managing contractors and consultants to deliver compliance works.
• Considerable knowledge of fire doors, passive fire protection and remedial fire safety measures such as detection and alarms.
• Demonstrable project management and contract management experience.
• Strong IT skills and ability to manage compliance databases.
• A driving license and access to a car.
• Minimum of HNC/HND in a related discipline required to carry out this role, or equivalent.
• Relevant qualification in fire safety, surveying, construction, or property management.
• Recognised FRA qualification (e.g., NEBOSH Fire Safety, Fire Risk Assessor certification).
• Building construction and property knowledge
• Good understanding of building pathology and identifying building defects
• Qualified Fire Door Inspector
• Experience working in social housing, supported housing, or residential property sector.
• Knowledge of wider asset compliance (gas, electrical, asbestos, water).
• Membership of a relevant professional body (e.g., IFSM, IFE, ASFP, CIOB, RICS).
• Awareness of Landlords responsibility around health and safety and statutory compliance
• Knowledge of different residential building types, construction, and design.

A Basic DBS check.

Tick most of the boxes? If you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

How we’ll set you up for success

We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing.

Our benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager, Fire Safety Manager etc.

REF-224 672

We're hiring: Interim Director of Research (Maternity Cover)

Part-time / £60,000-£70,000 / Hybrid role 

Location - Home based and London

Hours - 3/4 days per week

Salary: £60,000-£70,000 depending on experience

We are looking for an Interim Director of Research (Maternity Cover) who will lead a talented research team of staff and associates providing direction and oversight for a diverse, ambitious research portfolio. As part of the Senior Leadership Team, you will play an essential role in strategy and have a hands-on approach from quality assurance and developing research practice, to managing projects and nurturing partnerships.

You will need to have deep roots in qualitative research, as well as the work of charities and funders, with experience of line management, team supervision and leading on new work development.

You will play an essential role at a key moment for IVAR. Charities are facing mounting pressures and ongoing complexities, and IVAR’s work is critical in supporting the response.

About us

At the Institute for Voluntary Action Research (IVAR), we work with charities, foundations and public agencies to strengthen UK communities through action research. We champion the role and contribution of the voluntary sector. We listen, learn and share what helps – and what gets in the way – so that funders and decision-makers can put charity voice at the heart of change.

As Interim Director of Research, you will lead a motivated and talented team of research staff and freelance research associates. You will be responsible for maintaining and developing a strategic and balanced research portfolio, including leadership of project design and new work development.

You will work closely with the Director of IVAR and both the Deputy Director of Research and Director of Communications to support quality assurance, supervise specific projects, and ensure that IVAR meets its ethical standards. As part of the Senior Leadership Team, you will also support and feed in on all people matters and contribute to embedding an inclusive and equitable approach and internal culture. For more details of our work please read our full job description.  

You will have a proven track record at the senior leadership team level and in line management, experienced at moving between strategic and operational priorities, and be confident to lead a research team in a collaborative and developmental way. 

You will have strong experience of research design, bid writing and generation of new work. You will be skilled in qualitative and action research, including significant experience of facilitating complex processes and discussions.

It is essential that you have experience of the voluntary sector and working with funders.

If you feel that this sounds like you would love to hear from you. 

What we offer:

• £60-70,000 per annum (pro rata for part time)
• Hybrid Working (Thursdays are a key working day in the London Office, SE11)
• 0.6-08 FTE Hours (3/4 days per week)
• 30 days annual leave (pro rata for part time)
• Pension matched to 5%
• Personal and Professional Development opportunities

How to Apply 

Please complete an online application by noon Sunday 26th October 2025. 

Interviews will be held in person at the offices on Thursday 6th November 2025.

Start date: 5th January 2026 or before 

Please submit your CV, a cover letter (maximum of two A4 sides) and links to a couple of examples of reports/papers that you have authored. Your cover letter should include;

• Why you are applying
• How you meet the person specification
• Your availability to start 
• What in particular you would bring to IVAR. 
  

We value, welcome and respect all the differences that make us who we are, including age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.

Role Purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

The Advanced Practitioner will manage a caseload of 70% which will involve direct work with service users. The post holder is also required to coach, mentor and develop staff and deliver regular workshops to enhance their skills and expertise in specific area. Additionally, there is a requirement to exercise enhanced responsibilities in relation to conducting specialist risk assessments and work with service users and families. Such responsibilities will include the ability to demonstrate enhanced levels of practice, competence/skills in areas such as direct practice with service users, children and families, multi-agency working, knowledge of organisational systems and processes and the wider social policy context.

The post holder will be required to represent RISE when meeting with external commissioners and key stakeholders, as and when required.

Key Responsibilities

Service Delivery – 70% of workload

• Engage in direct practice with service users, children and families including, where appropriate, co-working with other practitioners (to develop their skills and expertise).
• Use initiative to make decisions to ensure continuity of service delivery.
• Promote and represent RISE Mutual CIC services as required at relevant events.
• Develop excellent relationships with our customers and something like respond positively to their needs.
• Promote high standards of service delivery and lead on internal audits to ensure the quality assurance framework is adhered to.
• Liaise with statutory, voluntary and private sector organisations and participate and facilitate multi-disciplinary and inter-agency working (including involvement in case conferences and reviews). This includes prisons.
• Support the practitioners in arranging cover where there is advance warning of absence and keep the Service Manager informed.

Record Keeping

• Support the day-to-day delivery of key projects.
• Maintain clear records of work undertaken and ensure service integrity.
• Establish and maintain methods to monitor suitability and risk assessments and share good practice.
• Complete specialist risk assessments, and reports and upload on the CRM system.
• Support practitioners to record information effectively on CRM system and follow the RISE recording convention.

Product Design and Development

• Partake in design and development of new interventions, including writing an associated manual and training programme.
• Train identified RISE practitioners to deliver specific interventions, whether this is one-to-one or programmes.
• Be responsible for testing/piloting and familiarisation of new intervention and overseeing delivery of facilitators assigned to the contract.
• Act as main point of contact as the technical expert on the project.
• Attend performance review meetings and deputise if required by the Service Manager or Team leader.

Quality Assurance

• in line with the Quality Assurance Framework, quality assure services and programmes being delivered on the contracts, according to the QA Framework in line with recognised procedures.
• Support practitioners to adhere to a quality assurance framework to ensure there is synergy with the delivery of key performance indicators.
• Ensure effective planning for the delivery of the intervention to achieve quality standards and meet contract requirements.
• Support staff to deliver quality assessments, reports and achieve good outcomes with service users.
• Provide support and advice to other team members in relation to their practice and professional development which may include coaching and mentoring staf.

Evidence & Research

• Design intake/exit questionnaires to evaluate the effectiveness of interventions
• Evaluate the effectiveness of a specific intervention on an ongoing basis, using intake/exit questionnaires, stakeholder, and service user feedback, and adapt it accordingly.
• Support and assist colleagues with the implementation of the Evidence & Research framework for these contracts. Work with research institutions that partner with RISE to contribute to the evaluation of the impact of our new programmes and services.
• Build good thought leadership in a particular area of work delivered within RISE.

Learning and Development

• Deliver training for commissioners and RISE staff.
• Deliver coaching and support workshops and/or Action Learning sets to help staff develop and improve skills, competence and knowledge in RISE interventions.
• Support staff to develop their cultural competence and understanding of culturally informed approaches.
• Contribute to the learning and development of students and others as required. Arrange training, with support from the Service Manager, as requested.

Stakeholder relationships / Performance

• Liaise and share important information with relevant stakeholders and partners to ensure an integrated approach to risk management.
• Liaise with relevant professional agencies involved with the Service User as per data sharing agreements and relevant legislation.

Other duties

• The Advanced Practitioner will also be expected to attend to his/her professional development through training, supervision and learning.
• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Knowledge, Skills, Abilities and Experience

Essential

• A proactive approach to problem solving.
• Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes.
• Experience of delivering and quality assuring interventions to people with complex issues.
• Ability to manage workloads effectively, to meet deadlines and work under pressure and to support others to do so.
• Good communication and Interpersonal skills both verbal, (including presentations) and written.
• Effective team worker with ability to develop and sustain key relationships.
• Using pro-social modelling and motivational interviewing in practice.
• Comprehensive understanding in managing safeguarding issues and procedures and risk management of offenders.
• Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
• Ability to work co-operatively and flexibly with colleagues as part of a multi-disciplinary team.
• Skills in developing staff motivation
• Ability to identify and address issues of diversity and inclusion in service delivery and in working with colleagues.
• Proven ability to challenge and remove any unnecessary barriers to service delivery.
• Ability to focus and demonstrate resilience.
• Ability to make effective informed decisions.
• Ability to write high quality reports.
• Good IT skills and experience of working with Word, Excel and Microsoft project skills.
• Sound understanding of Rehabilitative interventions and case management.
• An Enhanced DBS Check is required for this role.
• A minimum of 3 years’ experience, gained in working with families
• and children, DA or Criminal Justice.
• Experience/ background of working in the Domestic Abuse field.

Qualifications

• A relevant qualification, e.g. probation officer, social work, forensic or clinical psychology, CBT therapists
• Ability to develop new interventions
• Work with people with mental health and psychological wellbeing
• needs – diagnosed and undiagnosed mental health issues.

Desirable

• Working with young people to address a variety of their needs such as drug misuse, gang affiliation.
• Working with adults and young people from culturally diverse backgrounds.

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

We are looking for a Care Assistant to join our team at Galanos House in Southam, Warwickshire. You will be someone who is dedicated to providing personalised support to our residents, always delivering care with empathy, respect and kindness.

Rate of pay: £12.86 to £13.06 per hour

We offer flexible working hours to fit your lifestyle, with part time and full time options available. Our full time shifts are 5 over 7 days, including weekends and bank holidays.

Please note that we are currently only able to consider applications from candidates who live within commutable distance of the care home in Southam, Warwickshire and have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities of the role:

- Assist with personal care and daily routines of residents
- Ensure residents' comfort and dignity at all times
- Support with mobility, nutrition, and medication as needed
- Create and maintain a safe and welcoming environment
- Maintain accurate care records
- Communicate effectively with residents, families, and healthcare professionals

As a Care Assistant, you will have outstanding people skills and a friendly and positive attitude. We will provide the necessary support and training you need to thrive. An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating.  A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working as Team Leader / managing people?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on Friday 17th October, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

We have an exciting opportunity for 2 Service Delivery Assistants to join the West Mercia Multi-Crime team, one working 30 hours and the other 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

These roles are home-based but there may be a need to travel around the region on occasion.

As a Service Delivery Assistant you will:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage general queries into the service.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About this role:

Your Voice Counts deliver high quality independent advocacy services that support people with a range of health and social care needs. We are looking for a Senior Advocate to support our Advocacy team, and to help us ensure delivery of an effective, high-quality service. The Advocacy team provides a range of advocacy services across the North East including non- statutory and statutory advocacy roles to clients under the Mental Health Act, the Mental Capacity Act, the Care Act and DOLS legislation.

As Senior Advocate, you will line-manage a team of advocates and be responsible for providing support, developing your team, and managing performance. You will work closely with our Head of Advocacy to review, maintain and improve the quality of our advocacy services, including analysing data and producing reports. You will support the effective and timely allocation of referrals, and you will be a point of contact for queries about our advocacy services.

You will also be expected to manage your own caseload of advocacy referrals. This will involve meeting with clients, professionals and other stakeholders and ascertaining and representing your client’s wishes, views and beliefs.  As such, the role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.

To learn more about Advocacy and the services we provide, please visit our website.

What we do:

Your Voice Counts’ advocacy services promote social inclusion, equality and social justice by supporting people to say what they want, to secure their rights and to represent their interests when they are unable to do so themselves. 

The Advocacy Charter

“Advocacy is taking action to support people to say what they want, secure their rights, pursue their interests and obtain services they need. Advocacy providers and advocates work in partnership with the people they support and take their side, promoting social inclusion, equality and social justice.” 

The Advocacy Charter, Revised 2018 

Main Responsibilities:

1. Provide appropriate line-management support and challenge to members of the advocacy team, including providing case support to advocates in your team. 

2. Oversee the training and development of your team. 

3. Monitor service capacity and support the allocation of referrals to Advocates. 

4. Ensure, through regular monitoring and feedback, the quality and accuracy of case notes, reports and record keeping from the Advocates in your team. 

5. Respond to relevant queries from referrers, service users, members of the public and other stakeholders. 

6. Maintain a focus on the delivery of a high-quality advocacy service. Review key statistical and qualitative data to ensure the service is reaching agreed targets.

7. Carry a case load of advocacy referrals – the size of your case load will be dependent on the size of the team you are managing and your hours of work. 

8. Promote and publicise the advocacy service in creative ways to ensure it reaches people who may require the service. Promote the service to other stakeholders such as partner organisations and professionals.

9. Keep abreast of developments in relevant legislation and good practice guidance. 

10. Assist the Head of Advocacy and Senior Management Team to determine any future development of the service and take lead responsibility for specific areas of work as required.

11. Be an active participant in the wider YVC team and seek to work with all YVC colleagues to deliver our strategy, maintain quality and embed the values of the organisation.

12. This is not an exhaustive list of duties, and you will be expected to undertake other duties commensurate with the duties of the post as may be reasonably directed and/or as necessitated by your changing role within the organisation and the overall business objectives of the organisations. 

Person Specification:

Just as our values are key to our ways of working, attitude is key to our staff team.  We work in challenging, changing circumstances with a very vulnerable client group. We are looking for someone with excellent interpersonal skills, an ability to develop team working, empathetic and supportive but not afraid to challenge when challenge is needed.  We are looking for someone who has good attention to detail and understands the importance of effective systems and processes.  We’re looking for someone who has a demonstrable belief in the rights of people who use our services. 

You will: 

• Have experience of managing teams of front line workers - ideally within the context of health and social care, and with experience of providing supervision to staff who provide 1:1 support to vulnerable clients

Or

• Have experience of delivering independent advocacy (or a similar type of role involving case work) in a range of health and social care settings

• Have strong interpersonal skills, with an ability to develop team working. Be able to motivate, support and drive high performance in your team. 

• Have a strong focus on collaborative working within a dynamic team and a commitment to helping everyone improve. 

• Be well-organised with an ability to handle a busy workload and prioritise effectively. 

• Have excellent IT skills - ideally experience of using Excel, databases and contact management systems such as CharityLog or equivalent, with an ability to produce reports.

• Be an excellent communicator, with an ability to adapt your approach in order to engage with a wide range of stakeholders 

• Have excellent verbal and written communication skills and be able to communicate effectively with vulnerable people who often have significant communication barriers. 

• Have a commitment to equal opportunities and confidentiality. 

• Approach issues objectively and diplomatically. 

• You must have a full clean driver’s licence and access to a vehicle you can use for work purposes during work hours. Alternative arrangements can be made for people whose disability prevents them from driving. 

Desirable:

• Hold an Independent Advocacy Qualification, including the IMHA, IMCA and/or Care Act modules 

• Good knowledge of Gateshead, Newcastle, South Tyneside and the surrounding area, including a good understanding of health and social cares services and local voluntary sector organisations. 

About the job role

An exciting opportunity as a Highly Specialist Occupational Therapist has arisen to join the Therapies Service at St Joseph’s Hospice in Hackney. You will work as part of committed and creative team, which offers innovative therapeutic interventions and support to people with specialist palliative and end life care needs.

The Therapies team works in collaboration with other clinical professionals and volunteers across all areas of the service; inpatient, outpatient and community. This role involves the provision of rehabilitative palliative care and non-pharmacological symptom management for patients with life-limiting illness to optimise their independence and maximise their quality of life.

About you

We are looking for:

• Highly developed clinical skills necessary to tailor and adapt therapeutic interventions across a complex patient caseload.
• Experience of multi-disciplinary working in an inpatient and outpatient rehabilitation settings.
• Skilled in the management of respiratory, neurological, musculoskeletal, and oncological conditions.
• Confident leadership, line management and clinical supervision skills.

We can offer you

• Experience working in a dynamic team who are leading work on rehabilitation in palliative care.
• Development of specialist palliative care treatment skills.
• Opportunities and support to advance your communication around challenging topics such as death, dying, loss.
• Exemplary multi-professional working with commitment to holistic care.
• Support to undertake the role as a secondment.

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service.
• Subsidised café and early access to retail sale events.
• Season ticket/Welfare loans.
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme.
• Health Cash Plan and access to the EAP services.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information, please contact Hannah Chapman, Therapies Manager, as detailed on our website.

Application deadline: 27 October 2025

Are you passionate about making a difference to the lives of children and families affected by domestic abuse?
We are looking for a dynamic and experienced leader to manage our Child and Family Domestic Abuse Support Services across Southend and Essex.

In this vital role, you will lead a dedicated team delivering trauma-informed support to children, young people, and families impacted by domestic abuse, promoting their safety, resilience and recovery. You’ll play a key role in service development, multi-agency partnership working, and ensuring high-quality, impactful service delivery.

About the Role

• Lead and manage the delivery of child and family domestic abuse services.

• Supervise and support a skilled team of practitioners.

• Ensure services meet safeguarding and quality standards.

• Collaborate with external partners and represent the organisation at strategic forums.

• Monitor outcomes, report on impact, and contribute to future service development.

About You

We’re seeking someone with:

• Proven experience of managing services within domestic abuse, safeguarding, or children and family settings.

• A strong understanding of the effects of domestic abuse on children and families.

• Excellent leadership, organisational and interpersonal skills.

• Confidence working within a multi-agency framework.

• A relevant professional qualification (e.g., social work, youth work, or equivalent) is desirable.

What We Offer

• A supportive and inclusive workplace culture.

• Opportunities for ongoing professional development.

• The chance to make a real impact in the lives of vulnerable families.

• Competitive salary and benefits package.

Due to the nature of the role, this vacancy is open to women only.

Occupational requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

�� Closing date: Monday 3rd November 2025

Hours: Full time

Pay: Up to £41,000 GBP gross per annual (dependent on experience)

Right to work: Applications are accepted only from those with the right to work in the UK.

Duration: Permanent

Location: Manchester, UK (Hybrid working available)

Are you passionate about designing learning that prepares health and humanitarian teams to respond effectively when emergencies strike?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years

towards a world where everyone has the healthcare they need when crises or disasters hit.

The Learning Design Specialist at UK-Med is pivotal in enhancing the preparedness and competence of healthcare professionals for humanitarian emergency response initiatives.

The Learning Design Specialist focuses on efficiently designing and coordinating development of targeted training programs for both internal organizational audiences and external humanitarian, global health and academic partners. The goal is to ensure that our Core Staff and a Register of approximately 1400 healthcare professionals worldwide are thoroughly equipped to provide exceptional care, leading to positive outcomes for the patients and communities we serve.

The Learning Design Specialist will contribute to innovating and refining UK-Med's training content, ensuring it meets the specific needs of a diverse, global workforce. They will be responsible for the creative and learning design specific aspects of expanding and quality assuring the learning portfolio, incorporating digital, in-person, and simulation-based training tailored to strategic priorities. In order to successfully deliver on responsibilities, the Learning Design Specialist will contribute to nurturing professional relationships to enhance our bespoke learning offerings, ensuring they meet the dynamic needs of our partners and maintain industry-leading standards.

The Learning Design Specialist will provide high-quality advice and support on designing effective learning solutions for external partners and conduct engaging and effective training sessions, both online and face-to-face, catering to the varied learning preferences and needs of the participants.

You will have a positive and flexible problem-solving approach and be willing, able, and ready to deploy to support all UK-Med programmes and projects.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Learning Design Specialist before applying for this role.

To apply, please submit a current CV and a supporting letter (no more than 2 pages) that includes a detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification.

Applications must be submitted through ouronline jobs portal no later than Monday 3rd November 2025.

This is a rolling recruitment, and we may appoint a candidate before the closing date. We will keep all applicants regularly updated on the status of the campaign.

Please note: You must have the right to work in the UK at the time of application. UK-Med is unfortunately unable to support visa sponsorship for this role.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.