Safeguarding officers jobs

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

Job Title: Health Advocate Educator - Maternity Cover

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term (Until 1 April 2027 - Maternity cover)

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.

The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 9 March 2026

Interview Date: 16 March 2026

In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.

About Us:

For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire.

Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product.

Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re well-placed to deliver life changing services in the community, with our high quality support and stable homes.

Who we are looking for:

You would  play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice.

We are seeking a few individuals with experience at a senior leadership level in at any of the following areas:

Housing, Accommodation and Tenancy Management

• Knowledge of supported housing operations
• Understanding of housing regulations, compliance and safeguarding
• Experience managing tenancies or accommodation services

Asset and Property Management

• Oversight of property portfolios or maintenance strategies
• Experience with capital projects, repairs, and long-term asset planning
• Understanding of health & safety and building compliance

IT and Digital Transformation

• Digital transfrmation, cloud systems, or data strategy
• Cybersecurity, infrmation governance, or digital service delivery
• Experience mdernising organisational infrastructure or digital tools

What you will do:

• Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision-making.
• Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance.
• Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place.
• Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time.

As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!

How to Apply:

Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on

Job title: Immediate Support Coordinator – North Wales (Welsh Speaker)

Reports to: Immediate Support and Debrief Manager

Salary: Salary of £26,500 per annum, pro-rata for part time hours

Location: Remote work with travel in the region

Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.

Post No: 2WISCPT1

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am – 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.

Additional benefits for our employees:

• An ‘Employee Assistance Programme,’ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video.

Closing date: 6th March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

The role is 20 hours per week, negotiable, working remotely but with frequent visits to the NCC
Head Office in Portsmouth for training and assimilation into the Caseworking team.

Working as part of the NCC Casework Team, the Triage Caseworker (Education) will be the first
point of contact for beneficiaries seeking educational support through the Greenwich Hospital Go
Learn - Free online tutoring for Naval families and the NCC University Bursary Programme. This role
involves following the triage processes to assess the needs of the children to provide
recommendations for tutoring/bursary support. Assessments may lead to referrals being made to
the NCC for financial assistance for other child/family needs, advice, and support in the
management of finances, and child specific needs

Key Tasks and Responsibilities

Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval
Children’s Charity. They work closely with other organisations to ensure that children and families
receive appropriate and prompt support.

The role of Triage Caseworker (Education) is to assess the eligibility for support through the
Greenwich Hospital Go Learn and The NCC University Bursary Programmes. Where additional child
and family needs are identified, recommendations for appropriate assistance to the NCC
Casework Team will be required. Caseworkers should be empathetic and non-judgmental.
Caseworkers will receive induction training in the NCC’s Beacon database, Microsoft forms and
other tools necessary to the role. The role is subject to DBS checking.
 

• To act as the first point of contact for enquiries and applications from beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of eligibility and, where necessary, further assessment through telephone calls and emails
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Provide appropriate information to the Go Learn providers to enable the family to receive appropriate support.
• Accurately record beneficiary information into Beacon, ensuring timely, detailed, and confidential case notes
• Log and track applications and progress of tutoring delivery
• Assess and evaluate outcomes from tutoring
• If necessary, refer the family to the NCC Triage team for additional support.
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once support has been completed to ascertain impact
• To act as the first point of contact for enquiries and applications from beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of eligibility and, where necessary, further assessment through telephone calls and emails
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Provide appropriate information to the Aspire platform to enable the young person to receive the support
• Accurately record beneficiary information into Beacon, ensuring timely, detailed, and confidential case notes
• Log and track applications and progress of bursary delivery.
• Assess and evaluate outcomes from bursary.
• If necessary, refer the young person to the NCC Triage team for additional support.
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once support has been completed to ascertain impact

General duties:

• Ensure confidential handling of all information concerning beneficiaries in accordance with The Naval Children’s Charity’s confidentiality and data protection policies
• Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with The Naval Children’s Charity’s data protection policies
• Regularly update personal training and skills
• Such other relevant duties as may be assigned from time to time

Essential 

• Professional background in education with an understanding of additional needs
• Be able to demonstrate empathy, emotional intelligence, and non-judgmental communication
• Evidenced knowledge and experience of charitable and financial support to beneficiary groups
• Strong communication, organisational and record keeping skills
• Ability to work unsupervised

Desirable

• Confident using IT including Microsoft Office; knowledge of grants or other CRM
• Experience of recording information into a CRM (training will be provided)
• Evidence of working effectively in co-operation with other charities and organisations
• Understanding of military life and the impact on serving personnel, veterans and their families
• Familiarity with the Royal Navy and the Service charity sector

Personal qualities 

• Adherence to NCC’s values
• Integrity, honesty and professionalism at all times
• Able to treat all people with respect and dignity
• Willing to take responsibility for actions and remain accountable
• A team player

The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the Charity. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.

The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and associated professionals to share this commitment
 

We are looking for an experienced administrator and grant writer who is passionate about migrants’ rights and democratic reform to start working in March 2026.

We are looking for a part-time Operations and Fundraising Manager to support our Executive Director and staff team in the day to day operations of the organisation, including office tasks, support with reporting and fundraising, diary management and administrative support.

Our organisation

Migrant Democracy Project (MDP) is building migrant power in the UK. We want all residents, no matter where they are from, to have the right to vote, use the power of the vote, and get elected to build a society rooted in justice, freedom, and solidarity. A society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

Contract

This is a fixed term contract for 12 months (with the possibility of extension depending on future grants), £37,000 pro rata (£22,200 per year), with an early March 2026 start. We are open to this being a PAYE or contractor (self-employed) position.

Benefits include:

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space.

We are looking for an administrator who can work the equivalent of 3 days per week hours flexibly, adapting to the needs of the organisation. When work is carried out by any Migrant Democracy Project employee outside normal working hours, time off in lieu is applied.

Location and working hours

Migrant Democracy Project’s office is in Vauxhall, London. Staff have daily access to the office and the team co-works from there regularly. This role can be done remotely, however, we expect the role-holder to join the team in-person for strategy days which happen every few months. 

This is part-time role at 0.6 FTE. Working days are flexible, equivalent to 3 days per week between Monday to Friday, as long as most of the hours match MDP’s usual working hours (9:30 am - 5:30 pm). The role holder can also have different working days on different weeks as long as that is communicated well in advance and noted in the team calendar.

The role is based in the UK and open to individuals with an existing right to work in the UK.

Responsibilities

We are looking for a strategic Operations and Fundraising Manager who can skillfully identify the organisational and team needs and can propose and implement solutions, ranging from project management tools, HR systems, and other systems tools. The ideal candidate will be scanning the horizon, ensuring the organisation has the appropriate policies and thinking long-term about its financial and organisational needs.

Lead the Operational Management of Migrant Democracy Project

• Review existing operational policies and procedures, identify improvements and updates, and implement them to ensure the smooth running of Migrant Democracy Project.

• Lead the development and implementation of operational infrastructure, including systems for project management to ensure efficient progress of the organisation’s objectives.

• Ensure Migrant Democracy Project is in compliance with relevant policies, including data privacy, safeguarding, risk register, and others and support the team in implementing them.

Lead on People Management and Recruitment

• Implement and manage all people and culture functions and internal processes including systems for leave, TOIL, employment contracts, and other identified needs.

• Support the Executive Director with recruitment processes, such as job vacancy promotion, sifting application forms and booking interviews.

• Ensure all members of staff, including consultants, have all their documents, including contracts and consultant agreements, up to date and that systems are in place to support the team to navigate probation and contract renewals.

Fundraising and Evaluation 

• Identify grant opportunities for the organisation, manage application deadlines and work with the staff team to support writing grants.

• Maintain MDP’s grant database up to date and manage Google Drive grant documentation folders, including supporting the Executive Director to meet funders’ requirements such as quarterly reports.

• Manage and track staff budget sheets for grants, working with the Finance Manager.

• Support the Executive Director and all team members in writing progress reports to funders, both when required and proactive updates to all funders. 

• Implement an evaluation system to be able to measure and report on outputs required by each grant.

• Liaise with MDP’s staff team to collect data for evaluation reports.

Lead on online systems for the team

• Manage MDP’s Google Drive folders, ensuring information is up to date.

• Manage staff access to shared workspaces and folders.

• Manage staff accounts, such as creating new emails and managing permissions.

• Manage MDP’s generic info inbox and direct queries to relevant staff where applicable.

• Support the Executive Director with new staff onboarding and manage their Google Suite access. 

Diary and Office Support

• Support with booking rooms and team meetings as needed e.g. team Strategy Days.

• Create a calendar of relevant MDP events for all staff and support the team’s long-term project planning.

• Manage travel and accommodation booking for MDP staff members for required events.

• Process all relevant office orders, such as printing, stationery and office equipment.

• Regularly assess office needs and proactively ensure the stocks of MDP materials (such as leaflets, business cards, etc.) are appropriate. 

Finance Support

• Work with the Finance Manager to create budget templates and monitor them regularly.

• Pay small invoices under £500 and process staff expense forms on a monthly basis.

• Manage MDP’s invoice folders and create invoices from MDP’s templates when required.

• Submit relevant invoices and receipts to Xero’s inbox.

• Manage MDP’s Soldo account and top-up expense cards for staff as appropriate.

Qualifications

We are looking for an organised and efficient Operations and Fundraising Manager with the following essential skills:

• At least three years of demonstrated experience of leading projects or teams, including managing multiple people and budgets

• Demonstrable experience in fundraising, such as grant writing.

• Excellent organisation skills, with extensive experience in project and program management, and a proven ability to plan, organise, and lead the implementation of plans and processes.

• Experience of creating systems and organisational processes that are effective, efficient, and embed and socialise them with the team and key external partners.

• Experience in project monitoring and evaluation.

• Experience using Xero, Soldo or similar software for processing invoices and expenses.

• Experience in diary management.

• Excellent knowledge using Google Suite.

• Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.

• Excellent attention to detail and communication skills.

Essential behaviours:

• Show a passion for and commitment to our values and building migrant power.

• Be able to work inclusively and build engagement and trust with people of all backgrounds.

• Show a willingness to take initiative in the pursuit of Migrant Democracy Project’s goals. Take responsibility for delivering your work to a high standard, and be able to ask for support when you need it.

• Be able to work independently and in a remote environment, whilst valuing opportunities to work as part of a close team.

• Be a good team player, able to liaise effectively with different team members and draw on people’s expertise and specialisms to make decisions and ensure progress.

• Treat Migrant Democracy Project’s staff and partners with dignity, respect and care - building strong and impactful relationships where possible.

Decision-making timeline

We are looking for the Operations and Fundraising Manager to start in early March 2026. The applications will be reviewed on a rolling basis.

Interview process

● Stage 1: shortlisted candidates will be invited for a 15 minute interview via phone or Zoom.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview via Zoom or in-person depending on the candidate’s place of residence. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Do you have excellent financial management skills and a desire to make a difference to the world around you? Are you able to think strategically, focus on detail and help others to plan and manage  budgets to achieve their goals?

We are looking for a Finance Manager to run the day-to-day finance systems and processes of the Trust, managing the financial reporting and compliance with statutory and regulatory requirements. You will provide support and advise budget holders to help us achieve our vision of restoring nature on a grand scale in the West of England. 

This role offers the opportunity to make a real difference to our organisational effectiveness, working with managers, staff and Trustees to embed a culture of financial awareness and inform decision-making.  You will manage our small finance team, produce high quality financial information to support the effective management of the Trust, and support our Finance & Operations Director in reporting accurate and up to date financial information.

Are you a finance professional looking to use your skills for meaningful, community‑focused work?

About Us

FORCE Cancer Charity is an Exeter-based organisation supporting people affected by cancer across our region. Each year, we work with hundreds of local individuals and families, offering guidance, tailored support, and a trusted place to turn during an incredibly challenging time.
Our team is warm, supportive, and dedicated to ensuring that everyone facing cancer in our community receives the help, compassion and understanding they deserve.

We’re entering an exciting phase of development, and we’re looking for a Finance Department Manager to help strengthen and evolve the systems that underpin our work.

The Role

Reporting to the Chief Finance Officer, you’ll be responsible for the charity’s day-to-day financial and operational management. You’ll lead and develop a dedicated team, oversee robust financial processes, and play a key role in improving systems — including contributing to the implementation of a new fundraising database that will support sustainable income generation.

This is a part-time, primarily office-based role offering a varied and hands-on remit, combining financial leadership with operational oversight and the opportunity to shape how the organisation works as we grow. For the right person, there is scope to take on additional responsibilities and progress within the organisation over time.

We’re looking for someone with strong financial expertise, excellent organisational and IT skills, and the ability to communicate clearly with colleagues across the charity. Previous charity sector experience is welcomed but not essential. Most importantly, you’ll share our commitment to making a difference for people facing cancer.

If you’re motivated by meaningful work and want to use your skills to support a cause that truly matters, we’d love to hear from you.

This role offers the benefits of a permanent NHS contract, and the recruitment process is therefore completed through the NHS Career Gateway. For full details of key responsibilities and person specification, please see the attached job description and follow the recruitment platform link.

Job Title: Children's Domestic Violence Advocate (CHIDVA)

Location: Warwickshire (North and Rugby). Travel required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Fixed Term (Until September 2026), Full Time

Hours: 37.5 hours 

We are recruiting for two CHIDVA who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

The job involves providing support to children and young people who are living in Warwickshire and have witnessed/experienced domestic abuse. The post holder will support children and young people from the age of 4 – 17 years old who have been affected by domestic abuse, including teenage relationship abuse.  

The post holder will support children and young people from the point of crisis to ensure their short term and long-term safety; reduce risk; enable them to access community support services and achieve their goals. You will also be responsible for increasing the ability of partner agencies including schools to recognise and respond appropriately and safely to young people affected by domestic abuse. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

A driving license and access to a car is essential to the role as travel is required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role. 

Closing Date: 09:00 am 10 March 2026

Interview date: 19 March 2026

KEY ACCOUNTABILITIES

Finance

• Manage financial bookkeeping (Xero, Sage, or equivalent), including credit control, and oversee charity income and expenditure in line with funding requirements and Charity Commission regulations. Act as the day-to-day liaison with accountants.

• Assist the executive team with budget management, helping to set priorities that meet funder or partner specifications.

• Prepare monthly financial monitoring reports for the trustee board and complete grant reconciliations in line with funder requirements.

Systems & procedures

• Develop and maintain processes that assist business objectives, ensure compliance, and uphold quality standards.

• Monitor daily operations, addressing potential issues proactively.

• Undertake general financial and HR administration, including ordering, invoicing, DBS checks, staff inductions, personnel filing, and systems to support budget monitoring and audits.

• Support the efficient management of office and operational procedures, promoting best practice and maximising efficiency.

Stakeholder & suppliers

• Consider the needs of internal and external stakeholders and incorporate them into strategic planning.

• Manage contractual relationships with suppliers as required.

Data Control & Management:

• Develop and maintain accurate, up-to-date data and information in line with partnership systems and procedures.

• Act as the organisation’s Data Controller, ensuring compliance with the Data Protection Act.

Health & Safety

• To act as the organisation’s Health & Safety lead, to ensure compliance in accordance with HSE and to provide information to the exec team and the trustees.

Administrative

• To provide personal assistance to the Head of Operations, when necessary

• To undertake the minute secretary role for Think Active CSW meetings, ensuring efficient organisation and dissemination of information.

Miscellaneous

• Generating income or raising funds.

• Travel to venues to meet the needs of the organisation

• Assist in the identification and undertaking of the postholder's own training and development requirements in accordance with the appropriate organisation's "confident, capable, inspirational people plan"

• To undertake such duties and responsibilities of an equivalent nature, as may be determined by the Chief Executive or Executive team from time to time, in conjunction with the post holder.

Person Specification

CORE VALUES

• Team player with a supportive, flexible, and professional approach.

• Demonstrates kindness, consideration, appreciation, and tolerance, expecting the same in return.

• Strong work ethic with resilience and willingness to go above and beyond.

• Respects confidentiality and can reflect on personal performance to drive improvement.

SKILLS & EXPERIENCE

Essential

Knowledge:

• Strong understanding of operations management, systems, and processes.

• Knowledge of financial procedures, reporting, and budget management.

• Experience with databases, project management, and IT systems.

• Awareness of safeguarding, health, community, and legislation.

• Knowledge of performance measurement, reporting, and current funding streams in the sport and physical activity sector.

Skills & Abilities:

• Excellent communication and interpersonal skills; able to lead, motivate, persuade, negotiate, and influence at all levels.

• Strategic, critical thinking, and decision-making skills.

• Ability to work under pressure while maintaining high standards.

• IT literate, including ability to use Excel or willingness to adapt and learn new systems, with an understanding of how technology enhances planning, evaluation, and communications.

• Proven project management experience.

Experience:

• Measuring organisational performance to deliver strategic objectives.

• Developing and improving internal and external systems, processes, and communications.

• Strategic planning, implementation, review, and adaptation.

• Managing teams, including setting objectives and reviewing performance.

• Building and maintaining partnerships across voluntary, public, and private sectors.

• Managing budgets (£100k–£300k) and preparing financial reports.

• Generating income, preparing funding bids, and securing resources.

Desirable:

• Experience supporting volunteers, leaders, and professional workforces in sport, physical activity, or health contexts

• Project Management qualification

• Additional finance and budget-setting experience

BEHAVIOURAL TRAITS

• Innovative, forward-thinking, developmental, and solution-focused

• Passionate, inspirational, and motivational with a positive, can-do attitude

TECHNICAL AND PRACTICAL REQUIREMENTS

• Willingness to work occasional evenings/weekends.

• Ability to travel across Coventry, Solihull and Warwickshire.

• This post is exempt from the Rehabilitation of Offenders Act 1974; appointment is subject to a satisfactory DBS check.

• Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.

Our people and volunteers are at the heart of our mission. This role is a fantastic opportunity for an experienced, people-focused manager to shape and deliver both our employee and volunteer experience. You will lead on the design and delivery of our people processes, recruitment, and engagement initiatives, while also driving forward our volunteer strategy and ensuring a positive, consistent experience for our 400+ volunteers.

Working closely with team members across The Charity, you’ll bring expertise, energy and creativity to support, engage and inspire people to give their best - whether they are employed by the charity or volunteering their time and skills.

WHO WE'RE LOOKING FOR:

This is a truly generalist HR role where we are seeking a CIPD qualified HR professional and purpose-driven manager who will bring energy, empathy, and expertise to our employee and volunteer experience. You’ll be equally confident in advising managers and leaders on people matters as delivering operational processes, from recruitment and onboarding to pay and contracts.

You’ll be able to navigate processes with confidence, ensuring our people feel supported, valued, and equipped to perform at their best You will have experience of creating a positive, engaging and inclusive experience for everyone who chooses to give their time and skills to The Charity both an employee and a volunteer. Whilst we recognise candidates won’t necessarily have experience of managing a volunteer workforce, a passion for volunteering or volunteering experience is desirable.

You’ll be curious, digitally minded and comfortable using insight and feedback to drive improvements. But above all, you’ll be motivated by our vision to find a cure for brain tumours and will be inspired by how incredible people and volunteering practices can play a part in making this happen.

KEY ACCOUNTABILITIES:

Managing people operations and advisory support

· Support managers with employee relations advice and guidance (informal and formal people processes), acting as a trusted expert on all people policy and process matters.

· Oversee the employee lifecycle from recruitment through to leaving The Charity, ensuring inclusive, legally compliant and engaging processes throughout each stage.

· Work with the People and Culture Officer to design recruitment campaigns and talent attraction that contribute to building a diverse talent pipeline.

· Manage onboarding and induction processes to ensure a positive first 100 days at The Charity.

· Oversee the communication and administration of policies, contracts, payroll changes, and compliance checks (Right to Work, DBS, references).

· Partner with People & Culture team members to plan and deliver initiatives relating to wellbeing, performance, reward and recognition, and EDI.

· Maintain accurate records on PeopleHR (our HR database) and Team Tailor (our Applicant Tracking System), ensuring compliance with employment law and GDPR.

Managing volunteering operations

· Lead the operational plan with respect to volunteering, ensuring volunteering supports departmental priorities. This will include acting as the central point of contact for volunteering operations, providing guidance, support and inspiration to teams and volunteers on volunteering policy and process.

· Oversee the recruitment, induction and training of volunteers, working with the People and Culture Officer, Learning and Development Lead and People Administrator, developing digital and in-person learning resources. This will include promoting volunteering opportunities internally and externally, ensuring clear and engaging communications.

· Support the Head of People and Culture to develop recognition initiatives to ensure volunteers feel valued and connected, including campaigns such as Volunteers’ Week and Trustees’ Week, working alongside the Internal Communications Manager role.

· Support Volunteer Coordinators across teams with advice, training and problem-solving to ensure a consistently excellent volunteer experience.

· Ensure volunteering activity is safe and aligned with safeguarding, risk and data protection standards through ensuring policies and procedures are up to date and compliant with legislation.

· Manage the volunteer management system (Volunteero) and use data and feedback to evaluate and improve the volunteer experience.

Supporting values-led best practice through our work

· Build strong collaborative relationships with team members across The Charity to maximise the contribution of both employees and volunteers.

· Champion our values of being bold, collaborative, innovative, and community first through all people and volunteer initiatives.

· Keep abreast of external best practice in HR and volunteering to ensure our approaches are inclusive and effective.

· Provide line management support to People and Culture team members where relevant, ensuring clarity of expectations and activities, and supporting their development and wellbeing.

Location: Hybrid (London-based)

Contract: Full-time

Salary: up to £38,000 per annum (dependent on experience)

We’re seeking an experienced, motivated Programme Manager with a passion for music and culture, and the confidence to drive projects forward in a small, collaborative team. 

This is an exciting time to join CDR as we grow nationally and you will play a pivotal role in shaping and scaling three of our core programmes at a time of real momentum.

The ideal candidate will have 5+ years experience in delivering music education programmes, be highly organised, and proactive.

CDR is an organisation committed to equity, diversity and inclusion in everything we do, from our programmes to our hiring practices. We particularly welcome and encourage applications from Black people and others who are currently underrepresented in the music and cultural industry. 

About CDR

CDR is a community-first music organisation working towards an equitable music industry for producers and artists. Founded in 2002, we have a 20-year track record of nurturing independent music makers and pushing UK electronic music forward.

We connect education with modern music culture, empowering people to create new music, define their sound, and release music on their own terms. Our programmes span schools, youth centres, grassroots venues and international collaborations — from Newham to Nairobi.

As a Black-led, London-based National Portfolio Organisation (Arts Council England), we are building the CDR Pathway: a cohesive journey that unlocks creativity in people at a young age and supports them to develop their creative practice throughout their lives.

This is an exciting time to join CDR: after recently becoming an Arts Council National Portfolio Organisation, we are rapidly growing our projects around the country. Building on 20 years of heritage in the UK underground music scene, there is a significant opportunity to push on further and grow CDR’s profile to establish ourselves as a leading music and education organisation nationally.

The Programmes You’ll Lead

Music Producer Club (MPC) – digital music-making for young people aged 12–18, delivered in schools, youth centres and online. Taught by ‘producer educators’ - working music producers we train to educate the next generation -, MPC builds creativity, skills and confidence while connecting participants with electronic music culture and the national curriculum.

Process – a development programme for women, non-binary and trans+ music makers. Structured across three strands for different abilities (Create, Define, Release), Process combines workshops, mentoring and masterclasses to build skills, confidence and community for underrepresented producers.

Out The Box (OTB) – hands-on analogue mixing workshops in leading London studios, giving emerging producers practical experience with desks, outboard gear and professional engineers while bridging digital and analogue production techniques.

Key Responsibilities

Programme Management

• Lead planning, scheduling and delivery of MPC, Process and Out The Box programmes and events.

• Manage a growing team of freelance staff who help deliver and coordinate our projects.

• Manage budgets and ensure all programmes are delivered within budget

• Build and maintain relationships with all programme stakeholders and partners, acting as the main point of contact.

• Work in partnership with the Communications Manager on refining marketing strategies and promotional materials

• Lead recruitment and selection of programme participants and act as the main point of contract for participants, providing pastoral support where relevant

• Build strong, ongoing relationships with participants, ensuring CDR remains responsive to their creative development and continues to build our community

• Contribute to the development of online/digital delivery models that complement in-person programming and expand access to underrepresented communities.

• Represent CDR at events, conferences and networks.

• Review and manage all relevant invoices in collaboration with Operation Manager

• Complete administrative tasks where necessary

Quality Monitoring & Evaluation

• Collect and analyse participant data, case studies and feedback, and drive solutions in response to pain points.

• Support continuous improvement by feeding programme insights into CDR’s evolving evaluation framework, learning outputs, and communications strategy.

• Ensure safeguarding, risk assessments and health and safety are adhered to across all programmes. Implementing training, good practice and further planning where necessary.

• Ensure programme curriculums are adhered to and quality is upkept across all programmes

• Oversee evaluation processes for participant progress.

• Report to funders, trustees and stakeholders.

• Contribute to programme design improvements.

• Ensure programmes are inclusive, culturally relevant and aligned with CDR’s strategic objectives.

• Monitor accessibility needs

• Organise annual training for MPC educators
   

Strategic Development

• Work with senior management to scale and embed programmes nationally.

• Ensure programmes align with and contribute to the CDR Pathway, supporting participants to progress from entry-level engagement to sustained creative practice and professional development.

• Support the Communications & Partnerships Manager with documentation of programme impact through stories, media, or participant content, contributing to CDR’s growing digital archive and visibility.

• Work with the Communications & Partnerships Manager to develop new partnerships to increase our programme’s reach and impact

• Identify and pursue growth and collaboration opportunities.

• Support fundraising and development

Person Specification

Essential

• Track record of managing and growing programmes in education, youth, or the arts.

• Strong organisational and time-management skills.

• Experience working with schools, youth centres, studios or community partners.

• Safeguarding knowledge and practice.

• Experience working directly with young people.

• Experience managing freelance or creative teams.

• Excellent relationship-building and communication skills.

• Strong digital literacy, with confidence in using tools for asynchronous planning, comms, and evaluation (e.g. Google Drive, SmartSuite etc.).

• Commitment to equity, diversity and inclusion.

• Interest in electronic music, grassroots culture, and community-focused work

• Proactive self starter, comfortable working in a small, dynamic team.

Desirable

• Knowledge of music education or digital music production.

• Report-writing or fundraising experience.

• Familiarity with major funding  reporting requirements - i.e. Arts Council England and PRS

• Understanding of talent development models and pathways into the music industry.

Terms & Benefits

• Full-time, hybrid working with a London office base.

• 25 days annual leave + bank holidays + office closure (Christmas week).

• Pension scheme.

• Training and professional development opportunities.

Reports to: CEO

Start Date: Mid/End March

Equity, Diversity and Inclusion at CDR

CDR is committed to equity and inclusion in everything we do, from our programmes to our hiring practices. We believe a diverse team is essential to a thriving music and cultural industry.

We particularly welcome and encourage applications from Black people and others who are currently underrepresented in the music and cultural industry. In line with the Equality Act 2010, we guarantee equal opportunity regardless of any protected characteristic.

Accessibility and reasonable adjustments 

We provide reasonable adjustments for all candidates. If you require support or specific arrangements for the application or interview process, please contact us via email. We are here to ensure you can perform at your best during the recruitment process.

Are you organised, people-focused and looking for a role where your work genuinely makes a difference?

We’re looking for a friendly and reliable Administrator to join our small, supportive team at Care & Repair in Powys. This is a varied role where you’ll be at the heart of our service — providing excellent customer service to clients, supporting colleagues, and helping ensure our services run smoothly.

You’ll be one of the first points of contact for clients and partner organisations, handling enquiries, maintaining accurate records, and keeping people informed throughout their journey with us. You’ll also support the financial management of adaptations, so an understanding of finance is beneficial.

About you

We’re looking for someone who:

· Is friendly, motivated and has a keen eye for detail.

· Has excellent written and verbal communication skills and is able to talk to clients, partners and colleagues confidently on the phone or via email.

· Is proficient in the use of computers, specifically Microsoft Office Suite (Outlook, Word, Excel)

· Has an understanding of financial procedures (invoices, uploading financial data, keeping accurate records etc) or a willingness to learn.

· Is organised, able to work independently and as part of a wider team, and able to manage changing priorities.

· Please note: this role is subject to a standard DBS check. 

What We Offer

· 30 hours per week, fixed-term maternity cover up to 12 months.

· Hybrid contract (minimum 60% office based in Newtown, Powys)

· Annual salary of £23,817 (FTE)

· Annual leave and flexi-time policy.

· Training opportunities to develop skills.

Location: Reading, Hybrid (at least twice a month to Reading Office)
Hours: Full time
Salary: £40,000 per annum
Contract Type: 12 month FTC
Campaign Closes: 18th February 2026
First Stage Interviews: 25th & 26th February 2026
Second Stage Interviews: 3rd or 5th March 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.

At Make A Wish UK, we create life changing wishes for children with critical illnesses. Our Special Events programme plays a vital role in making those wishes possible by raising essential income, inspiring supporters and bringing our community together. We are looking for a talented and driven Special Events Manager to lead, shape and grow our portfolio of high profile events. From elegant gala dinners and supporter receptions to new and innovative fundraising opportunities, you will be at the heart of creating experiences that make a meaningful difference.

Core Purpose
To lead the delivery and growth of Make A Wish’s programme of Special Events, maximising net income, strengthening donor and supporter stewardship, and identifying new opportunities across the organisation and beyond to enhance and expand our events portfolio. This role also supports wider departmental events, including those connected to Art of Wishes, while inspiring and managing supporters, committee members, suppliers and volunteers. In addition, the role oversees the stewardship events programme delivered by the Events Officer, ensuring exceptional experiences for all involved.

To be successful in this role you will need:
Essential Criteria

• Ability to prepare materials to support a range of audiences and requirements, from presentations through to toolkits, meeting notes etc.

• Excellent communication skills, including
• Ability to work effectively at different levels in the organisation
• Ability to articulate core concepts in different formats and approaches
• Ability to negotiate and influence across different organisational levels
• Work as part of a cross functional team

• Understanding of regulatory frameworks, best practice and ethical issues related to
• Marketing and engagement with children and young people
• Content capture and use
• Knowledge of regulatory frameworks around fundraising
• Understanding of advertising and influencer regulatory frameworks

• Managing and working with user permissions and compliance around:
• User permissions
• Safeguarding
• Data protection

• Experience of working with others:
• Being part of a team delivering different objectives
• Inspiring and encouraging self-development in team members/colleagues
• Setting objective and KPIs and managing performance towards these
• Integrating volunteers and networks into teams
• Volunteer management

• Evidence and Experience of:
• Using and updating CRM tools – Salesforce
• Managing data accuracy
• Producing reports and analytics
• Reading and interpreting data

• Experience of managing finance and budget:
• Developing budgets
• Recording financial information
• Reading and understanding financial information
• Calculating basic information, particularly to show return on investment
• Managing expenses and invoicing processes

• Experience of managing and planning work:
• Working on cross team plans
• Using technology to support planning and prioritisation
• Able to use MS Office tools, in particular Outlook, Word, PowerPoint and Excel to support delivery of work
• Evidence of ongoing professional development in a related field or areas (formal or self-directed)

• Significant experience in planning large scale special events, dinners, balls, receptions or similar:
• Evidence of managing £200,000+ event budgets
• Experience planning and executing events for 200+ attendees
• Experience working with event agencies

Key Responsibilities:
Event support

• Own and develop relationships with key Make-A-Wish event supporters including committee members, suppliers, speakers and donors.
• Project manage and/or provide event support to key Make-A-Wish flagship and high-value supporter events.
• Generate income and gift in kind for Make-A-Wish owned and high value third-party events.
• Oversee the stewardship of high value third-party events by the Events Officer.
• Be the day-to-day contact for Special Events agencies and third-party suppliers, attending and leading meetings to ensure each event is executed as smoothly and successfully as possible.
• Manage internal and external event stakeholders including Make-A-Wish BCE and volunteering teams, committee members and event suppliers in relation to their role at the event.
• Attend all the Special Events and represent Make-A-Wish in a professional manner.
• Support on the development of the special events strategy with Art of Wishes & Special Events Lead and Philanthropy Director.
• Create and manage event budgets with a focus on reducing costs and maximising net income/budget relieving GIK.
• Complete event performance evaluations including wrap-up analysis, measure against KPIs and review if goals were achieved.
• Oversee the post-event financial administration and processes with Supporter Care Team and Philanthropy Team to ensure a positive guest experience.
• Support internal teams in event planning to maximise opportunities and ensure consistent delivery.
• Identify additional opportunities for the programme both internally and externally.
• Work to identify and secure sponsorship partners for events.

Line management

• Provide engaging and motivating leadership, coaching, management and development of one direct report (Special Events Officer) which includes quarterly coaching conversations, career development conversations and more.

Supporter Management

• Support and manage organising Committees to ensure each event is executed as smoothly and successfully as possible.
• Lead committee meetings.
• Develop relationships with event supporters to increase support and GIK donations.
• Oversee the supporter journey of prize donors, prize winners and wish sponsors, including but not limited to thanking and providing feedback post-event, prize fulfilment, building long-term and sustainable relationships through correspondence.
• Work with the Volunteering team and Special Events Officer to manage volunteers including recruitment, pre-event briefings, communications, on the day and post-event thanking.

Communications and Internal Collaboration

• Take responsibility for maintaining and updating the supporter database with any event and guest details ensuring it is GDPR compliant.
• Leading and supporting on events and projects across the organisation as required.