Senior digital communications officer jobs in Cardiff, wales

Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa 
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)

Job Purpose:

The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.

Key Responsibilities:

• Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.

• Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.

• Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.

• Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.

• Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.

• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.

• Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.

• Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.

• Impact:

         - Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.

         - Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.

         - Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.

• Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
   

Person Specification:
Experience:

• An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.

Skills and Abilities:

• A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.

• Exceptional leadership and people management skills, with a collaborative and empowering approach.

• Confident in using insights from performance data and information to drive continuous improvement

• A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally

• A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.

• Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)

• Ability to translate organisational strategy into actionable operational plans
  ​

Personal Attributes:​

• Passionate about social justice, youth development, and environmental sustainability

• Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.

• Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
  ​

What We Offer:​

• The chance to make a tangible difference in the lives of young people and the environment.

• A supportive and purpose-driven work environment.

• Opportunities for professional growth as part of a growing social enterprise.
   

Essential Requirements:

Experience:

• Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.

• Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.

• Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.

• Experience managing diverse teams in a hybrid work environment

• Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
   

Skills and Abilities:

• Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
   

Qualifications and Certifications:

• A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.

• Enhanced DBS check is required.

About The Skill Mill:

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.

Join Kaleidoscope Trust as our Communications and Events Officer and help bring global LGBTI+ advocacy to life.

Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal.

We are looking for a Communications and Events Officer to help support powerful storytelling and strategic communications that amplify the voices and priorities of our partners around the world.

This is a fantastic opportunity for someone who is organised, creative, and motivated by social justice to play a hands-on role across communications, events, and stakeholder engagement. You will work across a range of high-impact projects, including supporting the delivery of the Global LGBTI+ Rights Commission and key advocacy and partnership events.

If you’re keen to grow your skills while contributing to a collaborative and mission-driven team, we would love to hear from you. Download the full job description for full details and information on how to apply.

Salary: £35,150 per annum plus pension

Location: Remote (UK-based), with occasional travel

Closing date: Monday 16 March 2026, 23:59 (London time)

Interviews: Week commencing 16 March 2026

Job Purpose 

Reporting directly to the CEO, you will lead and shape all aspects of the Foundation’s communications and brand strategy. 

This is a pivotal leadership role within the organisation. You will act as strategic adviser on reputation, messaging and positioning, ensuring that the Foundation’s voice reflects both the urgency of the fight against MND and the powerful legacy of Doddie Weir. 

You will steward one of Scotland’s most recognised charitable brands, protecting and evolving our public profile as we continue to invest in research, influence policy and support those living with MND. 

About My Name’5 Doddie Foundation 

Founded in 2017 following Doddie Weir’s diagnosis with motor neurone disease, the Foundation exists to fund research, raise awareness and support those affected by MND. 

Since inception, we have committed over £19.5 million to research and a further £2 million in grants to individuals living with MND. We have helped catalyse national campaigns, foster research collaborationand build a movement united by one shared ambition: a World Free of MND. 

We are at an exciting stage in our journey - growing in influence, impact and profile - and communications sits at the heart of that growth. 

Key Responsibilities 

You will lead the Communications function, working collaboratively across Fundraising, Research and Finance, and will be responsible for: 

Strategic Leadership 

• Develop and deliver a clear, integrated communications and brand strategy aligned to organisational goals. 

• Act as trusted adviser to the CEO on messaging, reputation and stakeholder positioning. 

• Ensure communications activity supports fundraising growth, research impact and policy engagement. 

• Provide regular insight and impact reporting to the CEO and Board. 

Brand & Reputation Management 

• Protect and evolve the Foundation’s brand, ensuring clarity, consistency and emotional resonance. 

• Develop internal brand guidance and champion high standards of communication across the organisation. 

• Oversee crisis communications planning and reputation risk mitigation. 

Media & External Engagement 

• Lead strategic media engagement, working closely with external PR support. 

• Build and maintain strong relationships with key media contacts and stakeholders. 

• Translate complex research and policy information into accessible, compelling narratives. 

Digital & Campaign Delivery 

• Oversee digital communications strategy including website, social media and supporter communications. 

• Ensure campaigns are creatively strong, audience-led and impact-driven. 

• Analyse performance data (including Google Analytics and other KPIs) to inform continuous improvement. 

Team & Supplier Leadership 

• Lead and develop the Communications team, maximising contribution and performance. 

• Manage agency and contractor relationships where required. 

• Foster a collaborative and high-performing culture across functions. 

Skills and Experience 

Essential 

• Significant experience developing and delivering strategic communications plans. 

• Strong media relations and reputation management expertise. 

• Experience leading teams and managing external agencies. 

• Strong organisational and project management capability. 

• Confidence operating at senior leadership level and advising executive stakeholders. 

• Ability to analyse performance metrics and demonstrate impact. 

Desirable 

• Experience in the charity, campaigning or advocacy sector. 

• Understanding of research communications. 

• Experience of working in a high-profile or emotionally resonant brand environment. 

• Digital content creation experience (video, graphic or website development). 

• Experience of campaign or product management. 

Personal Attributes 

We are looking for someone who brings: 

• Strategic judgement and credibility. 

• Emotional intelligence and integrity. 

• A strong appreciation for mission-led work. 

• The confidence to operate independently while building strong collaborative relationships. 

• A genuine commitment to the Foundation’s purpose and values. 

Why Join Us? 

This is more than a communications role. 

It is an opportunity to help shape the voice of a movement, to steward a powerful legacy, and to contribute meaningfully to the fight against MND. 

You will work directly with senior leadership, influence national conversations, and help ensure that Doddie’s vision continues to drive progress towards a World Free of MND. 

Harris Hill is delighted to be partnering with a leading international NGO working to accelerate the global transition to sustainable, plant-rich food systems. We are seeking a strategic and hands-on Global Director of Strategic Communications to lead a high-performing international team and shape a compelling global narrative that influences policymakers, businesses, media and partners.

Recognised internationally for its impact and collaboration with major global institutions, the non-profit organisation (NGO) combines evidence, strategy and advocacy to deliver measurable change. This is a rare opportunity to shape and lead a global communications function at a pivotal moment for food, climate and public health.

Reporting to the Global CEO, you will:

• Develop and deliver a global communications strategy aligned to organisational priorities
• Secure high-impact international media coverage (e.g. Financial Times, BBC, The Guardian, The New York Times)
• Provide senior counsel on reputation and crisis communications
• Oversee brand integrity, messaging and digital channels globally
• Build alignment and clarity across distributed international teams

You will bring significant experience influencing B2B and policy audiences, leading global communications functions, and delivering results within complex structures. An established international media network and strong crisis judgement are essential. It’s essential that you have a strong alignment with sustainability, food systems, climate and/or public health agendas.

• Location: Remote (UK-based). Travel required ad-hoc for meetings and conferences.
• Contract: Full-time, Permanent.
• Salary: £56,000–£63,000
• Fantastic benefits package: including enhanced family leave policies, increasing holiday allowance yearly, inclusive, values-driven culture, and dedicated professional development budget.

Firm closing date: Sunday 22^nd March. Please get in touch today to find out more!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

We’re looking for an experienced Head of IT and Digital Transformation with a track record in digital project management, of implementing IT and CRM systems, and of developing digital transformation strategies.

Hours: A minimum of three days per week up to full time 

Contract: Permanent 

Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year 

Reports to: Head of Marketing, Communications and Fundraising. 

About Housing Justice 

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About your role 

This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships. 

Please note that we do not accept CVs or applications that are not submitted using our standard application form..

About Adolescent Health Study

The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.

There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.

Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.  

This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.

Main responsibilities

Coordination & facilitation

• Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
• Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
• Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
• Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
• Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.

Support for young people

• Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
• Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
• Foster an environment where young people feel respected, valued, and listened to.
• Manage mechanisms for reward and recognition of young people’s input and contributions.

Strengthen and enable staff team

• Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
• Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
• Provide feedback to colleagues on how to maximise the impact of youth involvement.

Administration & governance

• Manage recruitment and onboarding processes for YPAG members.
• Oversee consent processes, data handling, and safeguarding requirements.
• Coordinate payments, incentives, travel, and expenses for young people.
• Maintain accurate records, produce meeting notes, and ensure timely communication.
• Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.

Continuous learning and development

• Contribute to the development of the organisation’s engagement and involvement strategy.
• Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
• Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
• Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.

Interest-holder and partner engagement

• Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
• Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
• Represent AHS in meetings, workshops and events where appropriate.

Knowledge, skills and experience

Essential criteria

• Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
• A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
• Strong facilitation and communication skills, especially with young audiences.
• Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
• Experience of co-ordinating a youth advisory group, council, board or similar structure
• Ability to work autonomously, prioritising tasks and manage own workload.
• Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
• Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
• Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
• Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).

Desirable criteria

• Relevant qualification in youth participation, youth work, community engagement or similar.
• Understanding of public involvement in research or willingness to develop expertise.
• Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
• Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
• Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).

Dimensions

• This has been designed as a full-time role, although part-time work could be considered for the right candidate.
• Flexible working may be required across several geographical locations in the UK.  Travel may be necessary to various AHS locations and partner organisations.
• Willingness to work hours flexibly including some evenings/weekends.

Additional Information

• Enhanced DBS/PVG or equivalent safeguarding check will be required.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is midnight on End of Day Sunday 29 March.

Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

About RAP

The Regulatory Assistance Project is an independent, global nonprofit advancing the transition to clean, affordable, and reliable energy systems. With teams across North America, Europe, and Asia, RAP works at the intersection of policy, markets, and implementation to accelerate decarbonization and equitable energy outcomes.

RAP is currently engaged in a strategic integration process to strengthen global impact and scale operational excellence. The Executive Assistant to the CEO plays a pivotal role in enabling effective executive leadership during this next phase of growth.

Position Summary

The Executive Assistant to the CEO is a highly trusted partner who enables strategic focus, operational effectiveness, and disciplined execution at the executive level. This role requires sound judgment, discretion, and the ability to anticipate needs in a complex, global environment.

The successful candidate is a quick thinker, resourceful problem solver, and mission-driven professional who thrives in fast-moving, international settings. They bring composure under pressure, strong prioritization skills, and the ability to manage multiple competing demands with professionalism and precision.

This individual will operate at the center of RAP’s leadership ecosystem, coordinating across senior leadership, board members, external partners, and global stakeholders.

Key Responsibilities

• Manage the CEO’s complex global calendar across time zones with proactive prioritization and alignment to strategic objectives.
• Anticipate emerging issues and flag risks or dependencies early.
• Ensure follow-through on key commitments, action items, and cross-functional deliverables.
• Act as a gatekeeper and facilitator to protect executive focus while maintaining responsiveness.
• Facilitate information flow between the CEO and Senior Leadership Team.
• Coordinate high-level external meetings with policymakers, donors, and partner organizations.
• Draft correspondence and executive communications that reflect RAP’s values and strategic voice.
• Support travel planning, logistics, and preparation for international engagements.
• Maintain structured systems for document management, tracking, and workflow coordination.
• Identify opportunities to streamline processes and improve executive support infrastructure.
• Support expense reporting, contract coordination, and light project management as needed.

Qualifications & Experience

• Minimum of 3 years of experience supporting C-level executives, ideally within international nonprofit, policy, or mission-driven environments.
• Experience operating in complex, multi-country organizational structures.
• Demonstrated ability to manage confidential information with integrity.
• Strong written and verbal communication skills in English. Proficiency in other global languages is highly desirable.
• High digital fluency with productivity tools such as Microsoft 365 and collaboration platforms.

Core Competencies

• Strategic Thinking: Understands organizational priorities and aligns executive time accordingly.
• Resourcefulness: Finds solutions independently and navigates ambiguity effectively.
• Agility: Adapts quickly to shifting priorities and evolving circumstances.
• Discretion: Exercises mature judgment in handling sensitive information.
• Global Mindset: Comfortable operating across cultures and time zones.
• Mission Alignment: Demonstrates commitment to clean energy transition and public interest work.

Working Model

This role can be structured as part-time or full-time, depending on candidate experience and organizational need. Flexibility in working hours is essential due to RAP’s global footprint.

The position may be based in Greater London or Berlin, with remote flexibility consistent with RAP’s operating model.

Role

The Programme Officer will manage day-to-day relationships with Degrees’ research groups based in the Latin America and Caribbean region, ensure smooth grant administration, and support regional events.

Key Responsibilites

Grantees

• Being the first point of contact for our grantees and stakeholders, including volunteer research collaborators. 
• Supporting research teams to gain access to, for example, modelling data. 

Grant management 

• Grant management, including onboarding and ongoing administrative support for the grantees of the various research funds at Degrees. 
• Processing payments.  
• Supporting the monitoring, evaluation and learning process in relation to programmatic activities. 

Events

• Working closely with the Events Manager, other regional Programme Officers and Policy Engagement staff to organise international events, including regional workshops in Latin America and the Caribbean.  

Administration

• Support the building and improvement of internal processes. 
• Contributing to the monthly call and research seminars. 
• Provide ad-hoc support as needed, for example, financial administrative support for grants and programmatic events, note-taking, organising travel, inputs to communications, working with Degrees’ senior management, board, volunteers, and partners. 

Key relationships

• Within the Programmes team forge close working relations with Programmes Director, Programmes Manager, other Programme Officers, Events Manager, Staff Scientist and Scientific Writing and Publishing Lead.
• Develop strong working relations with colleagues from the following teams i) Operations, ii) Policy & Engagement and iii) Communications. 
• Provide ongoing support for Degrees funded scientists based in Latin America and the Caribbean. 

Qualifications

We are seeking a dynamic self-starter based in the UK, with experience in planning and running international events as well as academic workshops. As Degrees is still operating as a relatively small but growing team, the successful candidate will be flexible and motivated – prepared to turn their hand to whatever needs doing to deliver Degrees’ programme of work.

Essential

• A university degree in a relevant subject such as international development, international relations, public policy or earth sciences.
• At least two years’ experience.
• An understanding of climate change science and associated development challenges.
• Fluent in English and Spanish. 
• Strong organisational and project management skills.
• Strong written and oral communication skills.  
• Good analytical skills with an ability to distil key messages from complex information. 
• Strong digital skills.
• An ability to multitask, to set and deliver on priorities, and to work under pressure.  
• Strong interpersonal skills and an ability to work with people of all levels and backgrounds.
• Comfortable working in a dynamic, remote start-up environment.  
• Ability to travel overseas for up to a week per visit as required. 
• A commitment to the mission and values of the Degrees Initiative. 
• Legal right to work in the UK.  

Desirable

• A master’s degree in a relevant subject. 

• A degree in environmental science or international development.  

• Five to ten years of post-university professional experience 

• Proficiency in Portuguese. 

• Advanced digital skills, such as proficiency with advanced spreadsheet functions.

• Experience using CRM systems and Microsoft Office applications, with strong proficiency in Excel.

• Experience working in or with developing countries. 

• Experience in event organisation, workshop facilitation, grant administration, impact monitoring and evaluation, and/or budgeting and financial management. 

About Advantage Mentoring

We are specialists in partnering The NHS with the charitable arms of professional football clubs: known as Club Community Organisations (CCO).

We harness the power of professional football club’s community organisations to deliver mental health mentoring programmes which provide solutions to key community challenges. 

Our vision is to create a transformative network where anchor institutions and CCOs collaborate seamlessly to deliver sustainable, impactful mental health and well-being support to local communities.

We aim to fill the gaps in existing healthcare and wellbeing services by harnessing the unique position that CCOs have in local communities and providing effective programmes that meet people at their point and place of need.

Our goals are to continue tackling and reducing health inequalities, increase equal access to mental health support and provide better experiences and outcomes for our participants.

About the role and its purpose

· You will be responsible for Advantage’s income and business development activity

· You will lead a broad range of income generating activities and manage relationships with stakeholders

· You will be responsible for growing income from a variety of sources, income streams and relationships

· You will have a clear priority focus on converting pilot and seed-funded contracts to longer-term sustainable contracts and developing donations and project funding

Key tasks & responsibilities

Income generation

· Use your skills, creativity and experience to develop our income generation strategy

· Develop ideas for creative sponsorship and funding opportunities, putting together and submitting proposal and tender documents; identifying suitable partners; presenting proposals and closing deals

· Converting pilot and seed-funded contracts to longer-term sustainable contracts e.g. current Postcode Lottery agreement in the North-East converting to a long-term contract with North-East and North Cumbria ICB (more information to this can be given at interview stage)

· Support drawing up and negotiating contracts and ensuring delivery

· Work with stakeholders and our internal team to scope and develop exciting new opportunities

· Develop and steward fundraising and donor relationships in order to increase income

· Deliver on agreed income targets

Partnerships and Networks

· Build and maintain a network of strategic key external contacts that can support Advantage Mentoring’s work. Stakeholders will be from private, public and third sector groups. Take an active role in representing Advantage Mentoring to appropriate Trusts and Foundations

· Develop a work plan for private sector and philanthropic engagement to achieve a joined up and coherent approach to engaging with commercial organisations across multiple outcomes (financial, brand awareness, influencing policy and support-in-kind)

Communication, marketing and external relations

· Work with Communications colleagues to create materials that will attract new strategic partners, for example highly targeted work aimed at specific sectors being clear about the value of partnering with Advantage Mentoring

· Represent Advantage Mentoring with external audiences (in the media, at events, in meetings with senior stakeholders)

Strategic Leadership

· Develop and implement Advantage’s income generation strategy and policies, as a part of the Leadership Team

· Ensure that partner organisations understand and commit to our values

Management

· Oversee the business development pipeline and ensure that enough proposals are being submitted to make the achievement of income targets probable

· Provide income generation information to the Managing Director and participate in Executive Team meetings and Board meetings

· Report to the Board on income generation as required.

· Maintain a thorough understanding of financial targets and progress

· Work alongside the Head of Operations & Projects to make sure projects are properly initiated and well managed to ensure all contractual obligations are achieved

· Work closely with the PR/Comms Manager to support the awareness of the organisation’s work on a national and local level

Reporting

· Utilise the project bids pipeline spreadsheet and capacity spreadsheet to inform planning and resourcing

· Maintain an effective database of Grants, Trust and Foundation contacts

· Monitor digital income streams to ensure they are effective and opportunities are secured

· Work in collaboration with the communications team to build brand awareness, and promote income generation and impact developing content for key messaging, PR, and branding materials to support effective marketing of the organisation

· Design and develop key income generation materials to enhance our external visibility including extending our profile via submissions for awards and recognition programmes

· Plan and support events for awareness raising and dissemination of our work

· Ensure systems and processes for managing data comply with the organisation’s data protection obligations, charity law and GDPR

· Develop robust systems for the effective stewardship and reporting to supporters of our work

Essential Experience, Knowledge, Skills and Personal Qualities

Experience

· Substantial experience of income generation and development activity, including

• Handling key clients

• Preparing, costing, pitching and closing proposals

• Completing tender documents for submission

• Ensuring delivery of initiatives on time and within budget to the satisfaction of all parties

· Experience of working with corporate partners, establishing and delivering impactful, strategic partnerships with the commercial sector 

· Experience in developing and stewarding fundraising and donor relationships

· Experience of building and sustaining relationships and partnerships with a wide range of stakeholders

· Understanding of impact measurement frameworks

Knowledge & Skills

· Skilled in working with a wide range of organisations and stakeholders

· Excellent communication and influencing skills

· Good knowledge of the public, private and third sector

· Excellent organisational and planning skills

· Ability to set and meet deadlines

· Excellent written communications skills, including ability to write persuasive and engaging content

· IT skills (able to use Outlook, Word, Excel, PowerPoint and databases)

· Ability to work in a pressured environment and work to deadlines. 

Personal Qualities

· Gets things done, delivers to highest of standards and takes responsibility

· Entrepreneurial, innovative, personable, collaborative and good at working both in a team and under your own initiative 

· Able to represent Advantage Mentoring, reflecting its values and priorities

· Able to encourage contributions and involvement from a broad and diverse range of staff by being visible and accessible

· Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment

· Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views.

· Ability to manage expectations.

· Diplomacy and ability to deal with difficult situations.

· Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.

· Confident communicator

· Ability to quickly build credibility internally and externally

· Ability to work in partnership and with flexibility

· Excellent attention to detail

· Proactive, thinks ahead, generates innovative ideas

Other

· Ability to undertake travel around England if/as needed with possible overnight stays

Values & Behaviours

Collaborative

Advantage collaborates with anchor institutions and CCOs to deliver preventative, engaging, and accessible healthcare to those in the community who need it. Our programmes are co-designed and tailored to local needs whilst building sustainable local and national networks.

Inclusive

Advantage aims to give people the opportunity to access our programmes regardless of their race, gender, or socioeconomic class. We believe in creating equal opportunities and breaking down barriers to ensure everyone can benefit from our services.

Supportive

Our mental health programmes increase equal access to care, delivering better experiences and outcomes through evidence-based practices and continuous improvement. Advantage widens access to services closer to home, reduces unnecessary delays, and unburdens other anchor institutions by building capacity to support people.

Impactful

We specialise in creating sustainable partnerships between CCOs and anchor institutions harnessing each entity’s strengths to form a unified support network. Our tailored project and performance management packages ensure ongoing quality assurance, improvement, and responsive adaptations to meet the evolving needs of our partners and their communities.

Advantage Mentoring CIC positively encourages applications from suitable qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Key information 

Salary: £50,000 – £55,000 depending on experience (plus benefits) 

Contract: Full time, 12-month fixed term contract, with potential for extension (part-time considered for the right candidate). 

Location: UK based (remote); occasional UK travel for team meetings and events 

Reports to: CEO

Closing date: Friday 10 April, 5pm 

Right to work in the UK required 

About FutureDotNow 

FutureDotNow is a charity uniting business to close the UK workforce’s essential digital skills gap. We are the leading authority on workforce essential digital skills, with hundreds of organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale. 

FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in. We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use. 

This new senior role sits at the intersection of marketing, communications and commercial development, owning the propositions, pipelines and channels through which we engage and support businesses. You’ll work closely with our CEO and COO and play a significant role shaping and delivering the organisation’s business model and financial sustainability.

Why this role matters 

This is an exciting time for FutureDotNow as we enter a new phase of growth and delivery. We’re a small but mighty organisation with a reputation for making a difference. Our 5-year strategy is called Routes to 20 million for good reason. That’s the number of people of working age in the UK that don’t currently have all the essential digital skills and we are working to reach them at scale through their employers and other routes.

This new role will own and deliver FutureDotNow’s growth programme, increasing membership numbers, expanding Charter signatories and building a stronger, more diverse funding base. Ultimately, it’s all about action designed to increase the number of business helping people build their essential digital skills. 

You’ll design and deliver strategies to raise awareness of what we call ‘the hidden middle’ among businesses and organisations in the UK. You’ll help businesses see the relevance, inspire them to want to help people of working age build the digital essentials, sell the benefits of being part of the FutureDotNow coalition and provide them with solutions that make doing that as easy as possible. 

Key responsibilities 

This role’s primary focus is developing our member value proposition and driving growth in both membership and Workforce Digital Skills Charter signatories.  

• Charter & Membership Growth. You will design and execute strategies to significantly grow the number of companies who are signatories to the Workforce Digital Skills Charter and / or FutureDotNow members, alongside strategies that retain and engage the existing community.

• Membership management. You’ll own and manage the membership pipeline end-to-end, from inbound interest through to conversion, onboarding and retention. You will drive self-service into our processes so it’s easy for organisations to see the value and sign up as members and charter signatories, minimising the need for calls and meetings. For some organisations that extra bit of hand holding to get them over the line will be necessary and, in these circumstances, you’ll act as the front face of FutureDotNow.

• Member Value Proposition. You will shape and refine our value proposition to members, bringing the features and benefits to life in new and compelling ways that talk to the needs of business in their language. Effectively, you’ll be responsible for ‘productising’ our bank of reports and other resources into tools and solutions and identifying value that may have been overlooked. As part of this, you’ll maintain and develop the FutureDotNow’s training directory so it’s easy for employers to find high-quality training content that already exists.

• Organisational Maturity Framework Mapping. You’ll lead our work to position the Organisational Maturity Framework as a new way for businesses to understand the journey they may be on and position against peers (ideally creating FOMO along the way). You’ll own the first mapping of existing FutureDotNow tools and solutions to the Organisational Maturity Framework, prioritising quick wins that unlock member action, and developing this into a BAU process.

• Members Area. You will lead the strategy and delivery of our Members’ Area on the FutureDotNow website, defining the information architecture and content governance. You’ll use WordPress to add new content and keep existing content up-to-date and relevant. You’ll work closely with our Communications and Campaigns Manager to improve both the UX and value offer of the Member’s Area on our website, working with a third-party web development agency when required. 

• Digital Strategies & Campaigns. You will be responsible for setting digital strategies to engage existing members and grow the pipeline of new members and Charter signatories. You’ll create and deliver digital content and campaigns (website, social, email etc.) that drive membership engagement and growth, working with our Communications and Campaigns Manager. 

• Partner Engagement & Storytelling. You will establish efficient ways to engage with partner businesses and key stakeholders. You will work closely with our Communications and Campaigns Manager to create and deliver content that showcases what works and raises the profile of members, including case studies and other compelling content. 

• Data, Insight & CRM. You’ll own our CRM (HubSpot). You’ll use our CRM data, website analytics and member feedback to manage and enhance our value proposition, track engagement, segment the audience, and drive continuous improvement. This will include setting KPIs and monitoring campaign performance and reporting. 

• Empowering others. We have a significant community of influential organisations and individuals, and you’ll be responsible for developing and delivering content that enables us to work through them, making it easy for them to be advocates and encourage their peers to be part of the FutureDotNow coalition.

Skills, experience & attributes 

We don’t have big budgets to play with, but we do have creative licence, huge energy for our mission and a powerful community of leading businesses on which to draw. So, we’re looking for an experienced growth-minded marketer, a self-starter with bundles of energy, who thinks strategically and can make things happen.

In return, we’ll offer you a brilliant platform to make a huge impact on a mission of national importance, with your work directly shaping national progress on digital skills.

Essential 

• Strong marketing and sales skills, gained in an environment where success was measured by growth, uptake or revenue, not just outputs, (ideally in a coalition, charity, or industry body). 

• Proven ability building acquisition and retention programmes. You’ll love getting to grips with all the content we have available, translating it into user journeys for our members, slicing and dicing it in new ways that speak to business challenges, and using it to create compelling messaging and campaigns. 

• Strong stakeholder management skills including experience owning commercial conversations, influencing decisionmakers and converting interest into commitment. 

• Strong CRM skills - ideally Hubspot as that’s the platform we use - and you’ll be comfortable using web and other analytics to drive improvement. 

• Confident using a content management system (CMS), ideally WordPress to add and maintain website content. 

• Strong end-to-end project delivery skills, including planning and reporting. You’ll be very organised and methodical, able to balance competing priorities and multiple streams of activity.

• You’ll be a clear communicator, adept at turning complex ideas into clear, motivating messages in line with brand voice.

• Experience working with senior leaders from a variety of industries and sectors. 

• And of course you’ll have strong digital capabilities! 

Desirable 

• Experience of HubSpot and WordPress. 

• Experience curating or product managing a content directory or learning catalogue.

• Knowledge of UK digital skills policy and employer led upskilling. 

Mindset & values 

• A self-starter; someone that drives for impact and results at pace. 

• Enjoy working in a small, fast-paced organisation, with evolving priorities. Ambiguity won’t phase you. And because we don’t have big budgets (unless you really knock it out of the park and grow our member numbers even faster than we hope!) you’ll like getting stuck in and making a little go a very long way. 

• Collaborative and purpose driven, relentlessly focused on practical action that drives FutureDotNow’s mission forward and helps employers make progress now.

Equality, diversity & inclusion 

We’re committed to building a team that reflects the diversity of the UK workforce and to creating an inclusive culture where everyone can thrive. If you’re excited by this role but don’t meet 100% of the criteria, we’d still love to hear from you. 

Application Process 

Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills. 

• Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience. 

• Stage 2: Shortlisted candidates will be invited to a short initial interview. 

• Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role. 

• Stage 4: A final shortlist will be invited to a final interview. 

We aim to keep the process clear, fair and respectful of candidates’ time. 

ABOUT THE ROLE

We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).

You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.

As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.

KEY RESPONSIBILITIES

• Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
• Developing robust policies and procedures that ensure charity compliance and best practice
• Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
• Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
• Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
• Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
• Reviewing and updating IA’s risk register
• Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
• Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
• Supporting Trustee recruitment, induction, training, and evaluation processes

PERSON SPECIFICATION

ESSENTIAL EXPERIENCE 

• Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
• A thorough working knowledge of risk management
• Development, implementation, monitoring and maintenance of governance and risk frameworks
• Documenting, reviewing and mitigating risk
• Demonstrable experience of regular reporting to management
• Strong working knowledge of UK data protection regulation
• Working knowledge of safeguarding requirements
• Exceptional record keeping skills to satisfy audit requirements
• Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
• Team player

DESIRABLE EXPERIENCE

• Experience across the not-for-profit sector
• Working with volunteers
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience supporting Boards or Trustees
• Regulations governing charity fundraising

SKILLS AND QUALITIES

• Highly organised
• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
• Commitment to equity, diversity and inclusion.
• Proactive and solution-focused

APPLICATION SUBMISSION

To apply, please submit:

1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue  facing charities. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process