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Page 19 of 23
Redditch, Worcestershire (Hybrid)
£24,108 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Job Purpose 

The Accommodation Advisor provides housing support, information, advice, and guidance (IAG) to men within the criminal justice system, ensuring successful resettlement into accommodation. Managing a high caseload, the role operates within tight key performance indicators (KPIs), supporting individuals both in the community and at HMP Hewell.

Location: Primary HMP Hewell but flexibility required to support other areas as needed

Hours: 37 hours per week.

Key Responsibilities 

  • Information, Advice and Guidance (IAG) Housing Support
  • Case Management
  • KPIs & Targets
  • Collaboration & Partnership
  • Administration & Record Keeping
  • Community & Prison Support
  • Safeguarding

 Key Skills & Attributes 

  • Experience of supporting individuals in prison, on a custodial license, or a community order.
  • Knowledge of accommodation services and housing-related support.
  • Competency in IT applications, case management systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
  • Ability to manage high caseloads with complex support needs.
  • Strong communication and collaboration skills.
  • Ability to self-manage.
  • Customer focus.

Notes 

  • Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.
  • You must have the right to live and work in the UK to be considered for this role. 

Why work for YSS? 

  • Annual leave of 35 days (including Bank Holidays).
  • Additional company holidays.
  • Pension Scheme.
  • Employee Health & Wellbeing plan.
  • Occupational sick pay.
  • Flexible working / hybrid working.
  • Monthly supervision for support / personal development.
  • Robust induction and training programme with an organisational commitment to ongoing training and personal development.
Application resources
Posted by
YSS View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 09 May 2025
Closing date: 08 June 2025 at 17:00
Tags: Administration, Advice / Information, Communications, Project Management, Customer Service, Housing, Customer support, Justice, Logistics, Partnerships, Prison, Safeguarding, Social / Support Work

The client requests no contact from agencies or media sales.