Senior programme quality manager jobs
Salary: £41,500
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: 8 Month Contract ending on 31 March 2027
Benefits:
- 25 days annual leave pro rata based on the term of the contract
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 31 May 2026.
Interview dates: Tuesday June 9 and Wednesday June 10. Interviews will take place online via MS Teams.
Job Information
The Role
The Conference Manager (FTC) plays a significant part in delivering Hospice UK’s programme of conferences for our hospice membership. As a newly created position, you will take the lead on our one-day conferences while also supporting the delivery of our annual National Conference.
Our conferences are central to our strategic aim of bringing the sector together to share expertise, collaborate and celebrate innovation. Your work will ensure our conferences are delivered to a high standard and that hospice delegates have access to relevant and timely learning opportunities.
You will work with a range of internal and external stakeholder as well as the subject matter experts. Listening to their feedback, you will help shape the programme content, work with the wider project team to deliver a smooth and valuable learning opportunity for hospice colleagues.
The Team
The Conference team is made up of the Senior Conference manager and the Programmes Team Administrator, with support from the Deputy Director of Programmes, Director of Programmes and subject matter experts across the organisation.
It is a mighty team of two, managing a portfolio of 5 in person conferences across the year, from our role focused one-day conferences of around 130 - 150 delegates to our annual National Conference, which welcomes over 1000 delegates.Our team works across the organisation and collaborates with lots of internal and external stakeholders.
About You
You will have strong attention to detail, excellent organisational skills, and be confident building relationships with a wider range of stakeholders.
You will bring:
- Proven experience of organising in person conferences, events or seminars (or similar complex activities) for around 130 people or more
- Ability to distil conversations, feedback and discussions into actionable insights that support effective planning.
- Naturally curious and proactive
- A self-motivated, self-sufficient approach to managing your workload
- Strong time management skills, with the ability to manage multiple priorities
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!
About the Role
Chapter One is seeking a London Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for full-time, flexible, term-time only work from a home base and who is able to travel frequently in and around North London. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year.
Please note, it’s likely that the hours and areas covered for this role may grow, over time.
Key Responsibilities:
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Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.
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Install, setup and maintain Chapter One equipment in participating classrooms.
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Organise and conduct initial teacher training and follow-up.
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Ensure a smooth initial launch of Chapter One’s programme in every classroom.
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Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.
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Liaise with colleagues performing technical and volunteer support roles.
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Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.
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Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.
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Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.
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Create regular data summaries for all participating classrooms.
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Lead annual review meetings for senior leadership at participating schools.
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Support programme monitoring, evaluation and research as required.
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Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.
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Liaison with corporate partners as required.
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Weekly communication and status updates with Senior Programme Manager(s) and wider team.
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As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme.
We are looking for applicants with the following essential qualities:
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Highly motivated individual with excellent interpersonal and organisational skills.
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Proven track record of working at a senior level in education, project management or a related field.
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Proven strength in both written and verbal communication.
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Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams.
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Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
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Proven ability to work independently.
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Self-starter and quick learner.
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Ability to adapt and embrace a changing environment.
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Ability to drive and access to a car for work purposes.
Ideally, applicants will also have the following desirable qualities:
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Two years of teaching/education experience with primary age children.
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University degree.
Please note that this role covers North London, currently in Camden, Islington and Hackney.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Shortlisting is likely to take place week commencing Monday 1st June with phone screening from Monday 8th June. For successful candidates, interviews are likely to begin week commencing Monday 15th June and potentially extend into week commencing Monday 22nd June.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map?
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.
As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.
We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.
This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.
What is "The Deal" for you?
- Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
- Pension: contributory pension scheme
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care.
What you’ll be doing:
- Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals.
- Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage
- Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors.
- Leading crisis communications - protecting our reputation calmly and decisively when it matters most.
- Translating complex policy and social care issues into accessible, powerful content for diverse audiences.
- Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals.
- Working with our Partnerships & Communities team to turn high-profile community programmes and brand partnerships into media ready stories.
- Supporting and developing confident spokespeople at every level of the organisation.
- Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks.
Our ideal candidate:
- Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector.
- Media instinct - You know a story, you know how to place it, and you know when to act fast.
- Strategy - Experience designing and delivering media strategies with measurable outcomes.
- Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise.
- Relationships - A strong network of media contacts or the ability to build one quickly across sectors.
- Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories.
- Collaboration - Proven ability to work across teams, influence senior leaders and align messaging.
- Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences.
Why join us
- You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office.
- A collaborative, values-driven team where your work will be seen, valued and celebrated
- Opportunities to travel nationally and attend sector events and media moments.
- A contributory pension scheme to help you plan for the future.
- Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.
If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
The Senior Evidence & Evaluation Manager will sit within the Impact & Evidence directorate at the heart of Youth Futures Foundation.
Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.
You will:
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lead the design, commissioning and management of impact evaluations, including RCTs and QEDs. This will include feasibility or developmental work where interventions are not yet ready for full impact evaluation.
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work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates to assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.
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contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.
In addition, you will lead other aspects of the team’s commissioning. This may include developing policies and processes, supporting the Heads of Evaluation to strengthen commissioning practice.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our job recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Partnerships Manager is responsible for developing, securing and stewarding our partnerships, with a particular focus on the corporate and higher education spaces. Reporting to and working closely with the CEO, the postholder will lead on relationship‑driven partnership development and account management, ensuring partners experience a professional, values‑aligned and impactful relationship with Brightside.
The postholder will steward these partnerships from initial engagement through to renewal, working closely with the Partnerships Lead to support renewals and identify opportunities for deeper partner engagement. The role will involve researching potential partnerships, securing meetings through outreach and networking, generating proposals, and delivering high‑quality ongoing stewardship to partners. In addition to corporate and higher education partners, the postholder will also steward relationships across government and the third sector.
Please note - this role will require extensive travel to London for partnership meetings, events and networking. Our ideal candidate would therefore be based in London or within commuting distance.
Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.
Responsible for
Pipeline development
- Researching potential prospects across the corporate and higher education sectors, including analysis of corporate ESG strategies and university access and participation plans
- Maintaining and enhancing our prospects database on our CRM
- Building and nurturing relationships with prospective partners
- Delivering pitch presentations to prospective partners
- Regular attendance at in-person prospect meetings or networking events to build strong relationships that develop into new partnerships
- Generating proposals that align partner priorities to Brightside’s aims
- Maintaining regular contact with prospects to stay on their radar and keep them up to date with Brightside activity
- Attending regular networking events and relevant contacts to build contacts across sectors
Partnership management and stewardship
- Acting as the consistent relationship manager across the partnership lifecycle
- Stewarding partnerships beyond programme activity, maintaining relationships that reflect partners’ wider goals, values and organisational priorities
- Holding regular partnership check-ins focused on relationship health, strategic alignment and future opportunities
- Ensuring partners feel informed, valued and connected to Brightside’s broader mission and impact
- Working closely with the partnerships delivery team to stay up to date on delivery progress and partner milestones
- Identifying opportunities to deepen or broaden relationships, including multi-year partnerships or expanded engagement
- Delivering a consistent, high-quality partnership experience that strengthens long-term retention
- Attending partner events and conferences where relevant, becoming embedded within their communities
- Working with the Partnerships Lead to prepare for and initiate renewals conversations, including renewals proposals and monitoring
Application instructions
- Submit your CV and one-page cover letter via CharityJob
- Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria (listed in the job description) for the role with clear examples, specifically the items tested at application
- You must answer the screening questions
- Applications without a cover letter or screening questions answered will not be considered
- Applications due: 23:30, Wednesday 27 May 2026
- First interviews (online): 4/5 June 2026
- Second interviews (in person, London): 11/12 June 2026
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
We are seeking a dynamic and strategic Fundraising Development Manager to join the Bright Shadow team at a pivotal moment for our charity.
Responsible for developing and delivering Bright Shadow’s long-term income strategy, you will play an important role at the heart of our organisation. As well as managing our funding pipeline and relationships with funders and donors, you will build a diverse and sustainable funding portfolio to support our ambitious creative programme for people living with and affected by dementia.
Why this role?
Bright Shadow has secured funding for this new position for the next three years, and we’re looking for someone to join our team at a pivotal moment. Our award-winning Zest programme is expanding in autumn 2026, we’re building our Dementia Arts Quality Framework, and we’re continuing to expand our capacity to co-create projects thanks to our Campfire Conversations and Open Forums.
Our team is small but mighty, including our fantastic inclusive board of trustees, two of whom live with dementia. We know we need to add an experienced fundraising manager to our team to help us build our community of support. Could that be you?
About the role
Working closely with the Chief Executive and Board of Trustees, you will:
- Develop and implement a long-term fundraising strategy
- Build and manage a strong funding pipeline across trusts and foundations, individuals, corporates, commissioning and earned income
- Write compelling funding applications and reports
- Develop new income streams and partnerships
- Steward relationships with funders, donors and key stakeholders
- Ensure robust systems for tracking income, reporting and compliance
This role combines strategy, relationship-building and hands-on delivery, and will play a central role in shaping Bright Shadow’s future.
About us
Founded in 2009, at Bright Shadow we do dementia differently. Serving Kent and Medway, we make ambitious, enriching, joyful experiences that use the power of the arts and creativity to enable people living with dementia – and those who give care – to live happy, healthy lives.
We understand the impact of a diagnosis, yet our work fosters positivity: focusing on what we can do, not what we can’t. People with dementia, family members, expert artists and other professionals are all part of co-creating our high quality artistic work.
Our trademark Zest groups, wider creative programme, and our training and resources for organisations seeking to be dementia inclusive, are all rooted in our passionate belief in authentic relationship-centred care.
About you
We’re looking for someone who:
- Has a strong track record of securing income from multiple sources
- Is an excellent writer and communicator
- Can think strategically while delivering day-to-day fundraising activity
- Is highly organised, proactive and able to manage competing priorities
- Builds strong relationships and works collaboratively
- Is passionate about creativity, community and living well with dementia
Experience in digital fundraising, commissioning or the arts/health sector would be an advantage.
Role details
Post reports to: Chief Executive
Post works alongside: Chief Executive, Director of Creative Research
Hours: 0.6 FTE – 3 days (21 hours) per week. Working pattern negotiable. Occasionally, flexibility may be required to ensure duties are delivered to a high standard and within deadlines (3 days per week)
Location: Remote, with some travel for meetings required.
Salary: £38,000 FTE (£22,800 pro rata)
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How to apply - please follow the link below to our website for details of how to apply.
Bright Shadow is a creative organisation where people living with dementia and our supporters live well and enjoy making our own high quality art.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
We’re looking for a highly motivated Legacy Stewardship Manager to play a crucial role in growing and protecting our future income by delivering outstanding experiences for our legacy supporters.
The Royal Marsden Cancer Charity raises funds to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
We are a very ambitious organisation which has gone through transformational growth over the past five years.
The opportunity
This is a fantastic time to join our ambitious Legacy team as we seek to develop and grow our successful programme.
As Legacy Stewardship Manager, you’ll lead the development and delivery of a best‑in‑class stewardship programme, combining personalised one‑to‑one relationships with high‑quality multi‑channel communications. Your work will deepen engagement, build long-term loyalty, and help inspire future gifts that will help support breakthroughs in cancer research for generations to come.
What you’ll do
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Develop and deliver a high-quality, multichannel Gifts in Wills stewardship programme
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Build meaningful, long-lasting relationships with legacy supporters through personalised stewardship
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Work in collaboration with colleagues in the Philanthropy team to realise opportunities for raising awareness of gifts in Wills with our major donors
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Build close relationships with other fundraising teams to identify and reach new supporters, to engage and inspire with the impact of gifts in Wills, providing appropriate messaging.
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Support the delivery of bespoke events and recognition opportunities for pledgers and legators
About you
You’ll be an experienced, confident relationship manager with a strong background in charity fundraising—ideally in legacies or supporter stewardship. You’ll bring:
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Proven success delivering stewardship programmes and one‑to‑one supporter relationships
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Excellent written and verbal communication skills, with a talent for warm, compelling copy
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Strong organisational skills and the ability to manage multiple priorities with care and attention
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Sensitivity, empathy and confidence when communicating with supporters, including bereaved donors
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and supportive team, with plenty of opportunities for learning and development.
What we offer
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27 days annual leave + bank holidays
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Generous pension scheme with up to 6% employer contribution
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Flexible working options
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Life insurance, employee assistance programme, and more
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Bright, modern offices in Chelsea and Sutton with subsidised canteens
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply
Please submit your CV and cover letter of no more than 2 pages
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.
Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing – to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust’s profile, deepen stakeholder engagement, and amplify the impact of the Trust’s community-centred work across North Kensington.
You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.
Key responsibilities of the role include but are not limited to:
- Management and leadership of the communications and marketing team.
- Deliver effective two-way communications activities that reach Westway Trust’s key audiences and give the Trust a good understanding of stakeholder sentiment.
- Be responsible for building and managing strategic partnerships.
- Be responsible for the impact measurement of the Trust’s engagement and consultation activities.
- Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries.
- Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity.
- Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust’s aims and objectives.
- Support community activities and engagement
Essential Experience, Skills and Attributes:
The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington.
Essential:
- Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels.
- Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications.
- Experience managing complex stakeholder relationships and navigating sensitive issues.
- Experience managing and developing a team to deliver a wide range of work to tight deadlines.
- Demonstrable experience managing budgets and external contractors/suppliers.
- Track record of advising senior executives and gaining buy-in for strategic plans.
- Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics.
- Experience in PR and media relations, including building and maintaining a press database.
- Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities.
- Understanding of data protection legislation and GDPR as it applies to marketing databases.
- Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups.
Desirable:
- Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field)
- Experience working in or with the charity, social enterprise, or community sector
- Knowledge of or connections to the North Kensington area
- Experience promoting community events, cultural programmes, or grant-funded activities
- Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana.
The ideal candidate will demonstrate the Trust’s Values— Openness, Integrity, Equity, Sustainability and Courage.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
Chopwell Regeneration Group is looking for an ambitious, values-driven and highly capable Senior Programmes Manager to help lead the next stage of our growth.
This is an exciting opportunity to join a successful and widely respected community organisation and play a central role in delivering programmes that improve wellbeing, skills, employability and opportunity for local people. Working closely with our Board, staff team, volunteers, partners and funders, you will provide strategic leadership, manage staff, lead impactful projects, and ensure our work continues to place Chopwell residents at the heart of everything we do. If you are an experienced leader who believes in the power of communities to shape their own future, we would love to hear from you.
About Chopwell Regeneration Group (CRG)
CRG is a trusted, community-led charity working at the heart of Chopwell to improve wellbeing, opportunity and quality of life.
Founded in 2017 by local residents, CRG has grown into a locally valued and widely respected organisation delivering community-led regeneration that works. We have a strong track record of partnership, collaborating with organisations across health, education and employment sectors.
In 2022 we opened The Bank, a multi-award winning community hub. It hosts a popular café, an affordable community market, a training kitchen, rental offices and business support, and a wide programme of learning, wellbeing, employability and social activities.
In 2024 we opened our second building The Regeneration Shop - a volunteer-led repair and reuse space providing opportunities for residents to develop practical skills, reduce waste and build confidence. We are currently in the process of acquiring a new and bigger building for our Shop, to expand our repair activity and its associated social and commercial impact.
We have a team of 11 staff and every year work with over 200 volunteers.
Alongside our venues, we deliver a range of projects across Chopwell. This includes our food sustainability initiative Can Chopwell Feed Itself? and Brightening Up Chopwell bringing people together to improve shared public spaces and strengthen community pride.
Our Values and How We Work
We are an organisation that:
● Is committed to a thriving, sustainable future for Chopwell.
● Listens to our community- local consultation and lived experience shapes our work.
● Is ambitious for our community, driven to achieve impacts, and willing to innovate.
● Cares deeply about people, and supports our staff and residents to develop, grow and thrive.
● Values working in partnership with organisations locally, regionally and nationally.
● Is guided by an active, experienced Board with a high level of expertise, including members with strong local knowledge and lived experience.
● Has a committed, skilled and hardworking staff team who bring energy and heart to their work.
Job Description: Senior Programmes Manager
Hours: 30 - 37.5 per week* (subject to agreement)
Holiday: 6 weeks pro rata (includes bank holidays)
Pay: £39,000 - £48,000 per year pro rata (depending on skills and experience)
Place of work: The Bank, 19-21 Derwent Street, Chopwell, NE17 7HU
Reporting to: CRG Board of Trustees
Contract term: 12 month fixed term contract (expected to renew subject to funding)
The Senior Programmes Manager will work closely with our Senior Finance & Commercial Manager to provide leadership for Chopwell Regeneration Group (CRG), reporting to the Board of Trustees. They will lead on strategy, planning and delivery for all programmes, working with board, staff and volunteers, and external partners to ensure activities are achievable, properly resourced, financially sustainable, impactful and effectively evaluated.
Key areas of responsibility:
● Strategic planning and delivery of social, cultural, education and training programmes that meet CRG’s objectives, including improved mental health and wellbeing, skills development and employability for Chopwell residents.
● Leading the growth of our public programmes that deliver wide-ranging educational and wellbeing benefits for the people of Chopwell, from social prescribing activity to business support. This includes planning annual programme aims and outcomes, developing partnerships, and ensuring delivery is financially sustainable and properly resourced.
● Leadership and management of staff including line management responsibility.
● Managing the volunteer programme in line with best practice and working with the staff team to recruit, communicate with and support volunteers.
● Developing and managing successful and innovative partnerships across a range of sectors and growing partnerships locally, regionally and nationally.
● Ensuring there is sufficient staff capacity to deliver programmes effectively, and advocating for and working with the Board to identify funding and support for additional resources.
● Identifying new funding opportunities and working with CRG Board to secure grant funding for programmes in line with strategic objectives.
● Managing budgets for all programmes and ensuring financial targets are met.
● Evaluating outcomes across all programmes including collecting data, generating case studies and impact reports for Trustees, funders and a range of stakeholders.
● Ensuring programmes are delivered in accordance with current legislation, contractual/accrediting body requirements and CRG’s policies and procedures including Safeguarding, Equal Opportunities, Health and Safety and Data Protection.
● Working with the staff team to generate news articles, photos, printed material and social media content to promote CRG’s programmes.
● Representing CRG at relevant events, networks and forums to build networks and raise CRG’s profile across a range of sectors.
Knowledge, Skills and Experience Needed
We are looking for a Senior Programmes Manager who can provide strategic leadership, strengthen our delivery and help ensure that Chopwell residents remain at the centre of everything we do. The successful candidate will demonstrate the following:
Essential Criteria
Leadership & People Management
● Leadership and management experience
● Ability to influence, motivate and inspire others
● Experience of people management and supporting staff/volunteers
● Confidence in advocating for community needs and priorities
Community-Led Practice
● Proven ability to work with communities, service users or audiences to shape programmes or services
● Commitment to inclusive, participatory and community-led approaches
● Ability to build trust and work effectively with people from diverse backgrounds
Partnership & Collaboration
● Strong collaboration and partnership-building skills
● Ability to work confidently with partners across sectors
● Excellent communication and advocacy skills with a range of stakeholders
● Excellent written and verbal communication skills
Programme and Operational Management
● Experience of developing, managing and delivering successful community programmes
● Ability to manage operational delivery, budgets and impact targets
● Experience of safeguarding, health and safety, GDPR or relevant compliance frameworks.
● Strong organisational skills and ability to manage competing priorities
Strategy, Funding and Evaluation
● Experience of identifying opportunities, developing projects or securing funding.
● Ability to monitor outcomes and evaluate impact.
● Experience of writing reports, case studies or funding updates.
Personal Qualities
● Creative thinking and problem-solving
● Self-motivated, resilient and adaptable
● Committed to the aims of Chopwell Regeneration Group
Desirable Criteria
● Experience of leadership and management in the voluntary, charity or community sector.
● Experience of managing grant-funded programmes.
● Good knowledge of safeguarding, health and safety, GDPR or relevant compliance frameworks.
● Experience of social prescribing, employability, education or wellbeing programmes.
● Experience of communications, PR or social media content creation.
● Understanding of the challenges and opportunities facing communities like Chopwell.
● Lived experience of the communities CRG serves.
Additional Information
● We would ideally like the successful candidate to start as soon as possible, but can be flexible.
● Flexible working arrangements are available and can be discussed at interview. Please note the majority of your working week will be expected to be on site. Also, occasional weekend and evening working will be required. This includes quarterly public meetings and trustee meetings every two months (minimum).
● Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check.
● CRG is a Disability Confident employer. Any applicant with a disability who meets the essential criteria will be guaranteed an interview. Please include information in your application if you are applying under the Disability Confident scheme.
● Any applicant living in an NE17 postcode who meets the essential criteria will be guaranteed an interview.
Deadline for applications: 11.59pm on Sunday 24 May 2026
Interviews: During week commencing Monday 1 June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London-only (a minimum of three days in our South London Centre per week)
1st stage interviews: 01/06 and 02/06
2nd stage interviews: 09/06
At The King's Trust, every relationship we build helps young people across the UK turn potential into opportunity. As a Senior Head of Collective Philanthropy, based in London, you will lead one of our most influential fundraising portfolios, shaping high-value collective giving that fuels life-changing programmes. You will oversee flagship initiatives, Women Supporting Women and the Enterprise Fellowship, working at the heart of a charity that blends entrepreneurial drive with deep social impact.
This is a senior leadership role with real scope. You will inspire and empower a specialist team to deliver multi-million-pound income, stewarding six and seven-figure gifts while developing new networks of committed supporters. Working closely with senior volunteers, trustees, ambassadors and colleagues across the Trust, you will create compelling philanthropic opportunities that reflect both donor ambition and the realities facing young people today. Strategic thinking, disciplined financial management and first-class relationship-building sit at the centre of your work.
Joining The King's Trust means joining an organisation defined by optimism, integrity and belief in young people. From our South London Centre, you will play a visible role during a landmark period for the charity, helping shape the future of collective philanthropy while modelling inclusive, values-led leadership. This is a rare opportunity to combine senior fundraising expertise with a clear social mission and lasting national impact.
What happens next?
Please submit a CV and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Senior Head of Collective Philanthropy?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Head of Collective Philanthropy!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NIESR are seeking an Events Manager to join the External Affairs Team. This is a newly appointed role, reporting into the Head of External Affairs. The postholder will be responsible for the overall events function, with no direct reports.
The National Institute of Economic and Social Research is Britain’s oldest, and one of its most prestigious independent research institutes. We specialise in applied social and economic research, combining high academic standards with relevance to policy making. Our reputation for quality and independence, outstanding networks and unrivalled location at the heart of Westminster makes us the ideal base to build a national profile for academic or policy research that makes real impact.
Please see the Job and Person Spec for more details
The client requests no contact from agencies or media sales.
Senior Hub Supervisor – Devon & Cornwall
Hours: 37.5 hours per week (Monday to Friday, with rota’d evening shifts and occasional weekends)
Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution
Location: Sisna Park, Plymouth PL6
About FareShare South West
FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.
FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.
Purpose of the Role
To support the efficient and safe running of FareShare South West’s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required.
Key Responsibilities
1. Hub Management
- Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution.
- Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager
- Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers.
- Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids).
- Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently
- Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs).
- Report operational improvements to the Hub Manager and support the implementation of agreed changes.
- Deputise for the Hub Manager during absence by:
- Coordinating daily activities and overseeing the hub operations team.
- Leading on-site health & safety and supporting team wellbeing.
- Liaising with the Head of Food and Logistics to support food intake and logistics.
- Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls.
- Escalating and reporting issues to the Head of Operations.
2. Volunteer Management
- Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work.
- Ensure volunteers are supported and trained in their specific roles and can develop.
- Support volunteer health, safety and welfare during shifts.
- Coordinate delivery of corporate volunteering days with support from the wider FSSW team.
- Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager.
FareChance Employability Programme
- Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress.
3. Goods In and Storage
- Lead on the Goods In process:
- Train and support hub operations staff in correct goods in procedures.
- Coordinate and delegate daily goods in activities.
- Maintain accurate paperwork and use of relevant IT/systems.
- Develop and implement process improvements and share best practice across sites.
- Coordinate delivery yard activities, including CFM collections.
- Manage stock storage:
- Lead on stock rotation and promote best practice.
- Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams.
4. Compliance and Health & Safety
- Work in accordance with FareShare’s HACCP Food Safety Manual.
- Support compliance with all relevant food hygiene, H&S, and other operational standards.
- Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures.
- Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly
- Undertake relevant training in food hygiene and H&S.
5. General
- Respond to enquiries and communications via phone, email, in person, or internal systems.
- Engage positively with visitors to the Hub.
- Support FSSW events as required.
- Carry out any other duties in support of the role’s purpose.
- Maintain high standards of customer care and conduct.
- Support the security of the Hub and all assets, including food.
Person Specification
Essential
- Experience working in a warehouse, logistics, or food distribution environment.
- Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures.
- Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices
- Strong organisational skills and attention to detail.
- Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files.
- Clear verbal and written communication skills.
- Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures.
- Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative.
- Full UK driving license.
- Forklift truck operator’s qualification (or willing to train as an essential part of the role).
Desirable
- Understanding of the voluntary, food, or charity sectors.
- Experience working alongside or supporting volunteers.
- Food Hygiene or Health & Safety qualifications (Level 2 or above).
- Experience supporting change or improvement projects.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
- Lead and manage a team including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
At Birmingham Hospice, our teams are united by a shared purpose: to improve the quality of life for people living with life-limiting conditions, and to support their families and loved ones during some of the most challenging times they will ever face.
We’re now looking for an experienced Management Accountant to join our Finance team. You will provide an effective management service to budget holders, senior managers and our executive directors and in turn help strengthen and shape the way we support our people.
If you’re a financial expert who is confident to provide complex financial and business advice to managers and budget holders across the Hospice whilst dealing with every-day challenges, we’d love to hear from you.
As the Senior Management Accountant, you will:
- Maintain up-to-date, accurate and appropriate accounting records for the Hospice, produced in accordance with the Hospice procedures and timetable
- Help to lead and manage a small team
- Provide comprehensive financial and business advice to one or more directorates
- Monitor budget performance and suggest service improvements
- Prepare and complete statutory business information returns and/ or income and expenditure accounts in accordance with monthly and annual timetables making sure the date is complete and accurate
- Contribute towards the production of the annual plan and budget setting
You’ll partner with dedicated areas of the hospice, building strong relationships quickly and offer solid financial advice and solutions.
If this sounds like you, we’d be delighted to receive your application.
What We’re Looking For:
· CCAB qualified or equivalent or qualified by experience
· Good leadership skills to motivate and manage the team
· Substantial accountancy experience within commercial, charitable or public sector environment with understanding of relevant financial regulation
· Ability to make decisions by analysing financial information and in turn set priorities and achieve goals
· Experience of producing accurate forecasts, generating savings and ensuring cash flow
· Ability to work with complex data and produce detailed reports with recommendations
What we offer in return:
· The opportunity to be part of an amazing growing charity
· Competitive salary, generous holiday entitlement
· Wellbeing programmes, Reward Gateway retail discounts & financial tools
· The opportunity to develop and grow your financial career within the charity sector
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.


