Senior programme quality manager jobs
We’re offering an opportunity to support the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. Ensuring that the young people we work with, through these programmes, understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. Driving our youth engagement strategy, developing high quality and empowering content, and advocating for youth engagement and youth advocacy.
About the Role
The Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover is accountable for the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. The remit of the Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover will include two areas of leadership:
1. The continued development and delivery of our Youth Advocacy/Ambassador Programme – the Trust’s youth engagement initiative. The SPDL is responsible for ensuring that through this programme the Trust engages young people across the country, ensuring they understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. The SPDL is responsible for driving a youth engagement strategy, which actively scales up the reach of the programme – bringing it to new audiences. They will be responsible for developing high quality, inspiring, engaging and empowering content to young people in England, Scotland and Wales – quality assuring the programme and all associated initiatives. The SPDL will be an advocate, internally and externally, for youth engagement and youth advocacy, ensuring the Trust’s voice and reputation plays a role in leading and shaping the sector and a future where young people play an active role in Holocaust remembrance and tackling antisemitism today.
2. Oversight of the Trust’s Government funded Lessons from Auschwitz Project, ensuring that the programme continues to reach students across the country each year; that it continues to be regarded as a globally recognised site-based learning initiative; that we are delivering in line with all associated KPIs; and importantly that the content continues to educate in-line with objectives, and continues to inspire young people to continue to engage with the Trust’s cause. This role will work closely with the Chief Programmes and Outreach Officer to drive delivery across programmes in line with the Trust’s strategic vision and strategic plans. The SPDL will work closely with the Senior Logistics Manager who will be accountable for schools marketing; engagement with and registration for all Trust programmes; all associated logistics for schools’ programmes; and ticketing and logistical support for the Ambassador Programme.
For information on the key responsibilities of the role and the person specification, please see the full application pack on our website. This also contains information on how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Programmes / Programmes Director, Level Water
What we're building
Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons.
We’ve built a delivery model that works. Families trust us. Pools want to work with us. Funders back us. We’re well-funded (80% unrestricted) and responding to growing demand.
Now we’re entering the next stage: scaling what works without losing quality, care, or joy. This role sits right at the heart of that mission - leading not just how our programmes are delivered, but how we define, measure, and grow our impact.
We’re Level Water - a founder-led charity solving unequal access to swimming for children with disabilities. We’re not a typical charity. We own our swim events and run them like a business, creating a sustainable income stream that directly funds our programmes. That model gives us the freedom to move fast, test ideas, and build something that doesn’t exist anywhere else.
Because we’re self-sustaining, we can make clear, confident decisions about our programme and impact direction. If you want to help tackle unequal access to sport - and shape how a modern charity designs, delivers, and measures programmes at scale - this is your chance.
The opportunity
This isn’t a “keep programmes running” role.
This is a build, lead, and scale a national delivery model role.
As Head of Programmes, you’ll own how Level Water’s programmes are designed, delivered, improved, and expanded. You’ll take a proven model, design for growth and help turn it into something category-defining - working at pace, making smart decisions, and setting the standard for what inclusive swimming can look like across the UK.
You’ll work closely with the CEO and senior team, lead our brilliant programme function (a Training and Excellence Manager and Programmes Officer), and bring energy and momentum to a part of the organisation that sits right at the heart of our impact.
If you’re excited by growth, complexity, and building something that really matters, you’ll thrive here.
If you’re looking for a role where you can play it safe, this probably isn’t it.
What you’ll actually own
Programme design, quality & scale
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You’ll own how Level Water’s programmes are designed, delivered, and grown - now and into the future.
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Set the strategic direction for our lesson delivery model, ensuring it scales without losing quality, care, or joy.
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Lead and develop the Programmes team, setting clear priorities, standards, and ways of working.
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Ensure programmes are safe, inclusive, effective, and consistently high-quality as delivery expands.
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Build the systems and processes that make great delivery easier at scale, not harder.
Impact, learning & continuous improvement
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You’ll define how we understand, measure, and improve our impact - and use learning to drive better delivery.
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Ensure we gather meaningful insight from families, swimmers, teachers, and partners.
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Turn data and feedback into clear learning that actively shapes programme decisions.
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Lead Level Water’s approach to impact reporting for funders, partners, Trustees, and the Board, alongside the Senior Leadership Team.
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Set clear success measures and use them to guide prioritisation, iteration, and growth.
Strategic partnerships, funding & sector influence
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You’ll build the relationships and credibility that enable sustainable programme growth and wider change.
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Build and manage strategic partnerships with national pool operators and delivery partners.
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Secure and manage national agreements that unlock scale and improve access.
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Work closely with Fundraising to shape strong, realistic programme content for grants and funding proposals.
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Own the programme side of grant-funded delivery, ensuring work is well planned, delivered to a high standard, and reported with clarity and confidence.
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Represent Level Water externally as a credible, influential voice in inclusive swimming, helping to shift culture and practice across the sector.
Who we’re looking for
We care far more about how you work than where you’ve worked or what sector you come from. You don’t need a background in swimming. You don’t need charity experience. What matters is how you think, how you lead, and the energy you bring.
People who thrive here have:
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Ambition for growth. You’re excited by the moment where something good needs to scale - and you want to help shape what comes next, not just maintain what already exists.
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Ownership and momentum. You take responsibility, spot opportunities, and move things forward. You don’t wait for perfect information or permission before acting.
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The ability to hold strategy and delivery together. You can zoom out to set direction and zoom in to make sure things actually work - and you know when each is needed.
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Confidence leading through change. You’ve helped programmes or services evolve through growth, complexity, or transformation, and you’re comfortable making decisions in imperfect conditions.
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Strong relational leadership. You build trust quickly, bring people with you, and create credibility with partners, teams, and senior stakeholders.
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A solutions-first mindset. When things get complicated (and they will), you stay calm, pragmatic, and focused on what will move things forward.
Bonus points if:
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You’ve worked in a scale-up, start-up, or fast-growing organisation.
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You’ve built or reshaped delivery models, partnerships, or systems as things grew.
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You’re motivated by impact and inclusion, and want your work to genuinely change lives.
If this sounds like you - and you’re excited by the challenge of building something ambitious with real-world impact - we’d love to hear from you.
Why Level Water?
Our values - Bold, Driven, Personal, and Joyful - shape how this role shows up in practice. You’ll be expected to bring ambition, move with purpose, care deeply about people, and help build programmes that feel genuinely joyful to be part of.
Bold.
This isn’t a “run what already exists” role. You’ll challenge assumptions, set direction, and help shape the future of inclusive swimming. We want your judgement, your ideas, and your confidence to make clear calls.
Driven.
We’re growing fast, and programmes sit at the centre of that growth. If you’re ambitious about scale, impact, and building something that lasts, there's a real opportunity here to lead what comes next.
Personal.
We’re founder-led and people-first. You’ll work closely with families, partners, and colleagues, balancing high standards with empathy, clarity, and care.
Joyful.
Swimming should be positive, empowering, and fun - especially for children who’ve too often been excluded. You’ll help ensure our programmes don’t just deliver outcomes, but create experiences that build confidence, independence, and a lifelong love of the water.
Practical details:
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Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells, your choice.
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You'll attend weekend events throughout the summer.
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Some travel required to pools, partners, and events (including occasional weekends)
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Salary: Head of: £46k-57k (depending on experience)
How to apply
We want to hear from you in whatever way best shows us who you are and how you think.
Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Great. A video introduction? Awesome. Whatever format helps you shine and show us who you are.
Here's what we'd love to know:
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What’s the boldest change you’ve delivered that improved outcomes for the people your programme existed to serve - and what did you personally do to make it happen?
Before you apply:
If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Lucy Powell, Operations Director at Level Water, and I'd genuinely love to chat.
Deadline:
We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are.
We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us.
We're excited to meet you. Let's build something brilliant together.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting opportunity for a Senior Fundraiser, with a proven track record, to lead and inspire our fundraising team, personally focussing on trusts, grants and major donors. Your success will mean we can provide the "best possible support for anyone affected by MS in our community"
Who we are:
BMSTC's mission is "to support the physical health and mental wellbeing of local people living with Multiple Sclerosis", not just now but for the rest of their lives.
We provide practical help - including neuro-physiotherapy, oxygen therapy, footcare, counselling and a range of complementary therapies to help manage symptoms. We also run very popular "live" online exercise and mindfulness sessions.
We are not just about therapies - we also offer a friendly, supportive space where members, families and carers can socialise, share information and take more control over their lives. Understanding that MS impacts not just the person diagnosed.
Our purpose-built Therapy Centre in central Reading serves and strengthens the MS community across Berkshire and nearby counties. As a self-funded charity, we receive neither NHS or government support and must raise £700,000 annually to continue making a difference to local families affected by MS. This year, we delivered over 15,000 treatments to more than 400 families and were honoured to receive a King's Award for Voluntary Service, equivalent to an MBE, in recognition of our service to the community.
The role
You will:
- Develop the Charity's income generation capability as we seek to drive income growth
- Identify funding prospects and prioritise team effort to make the best use of resource
- Regularly monitor progress and inspire the team to reach targets and goals.
- Manage excellent donor stewardship and raise our profile with potential major donors
Personal qualities:
- Drive, enthusiasm and resilience.
- The ability to lead, motivate and inspire others.
- Tenacious and creative, possessing the ability to think "outside the box".
- Team player, ready to deputise or help in other areas of the Charity as necessary.
Skills
The successful candidate will have:
- A good level of secondary education and societal awareness
- Ability to meet (and ideally exceed) pre-agreed targets, manage multiple priorities and work independently.
- Ability to analyse financial and impact data.
- Strong interpersonal skills, emotional intelligence.
- Excellent written and verbal communication skills.
- Confident with IT and proficient in MS Office: Word, Excel and Outlook.
- Able to work outside office hours and occasionally attend local events (time off in lieu will be given).
Desirable skills:
- Experience of using a charity-based CRM system e.g. Beacon,
- Experience of working in a health charity/knowledge of Multiple Sclerosis.
- Understanding of the local funding community.
- A driving license and access to a car to attend events if necessary.
Benefits:
- Competitive salary and flexible, hybrid working conditions.
- 25 days paid annual leave plus statutory and national holidays (pro-rata), increasing to 30 days after 5 years.
- Company pension scheme.
- Free car parking
Why join us?
- Be part of an innovative mission-led organisation that makes a real practical difference to people’s lives.
- Work collaboratively with Finance and Trustees, to build long-term sustainability.
- Enjoy a flexible, supportive working environment where your ideas and leadership will be valued.
We will be shortlisting and interviewing as applications are received, so early applications are encouraged. Apply today to be part of something truly special!
Your covering letter should be brief a explanation in your own words, of why you would like to work for us and how you meet the personal requirements of the post.
If you have any questions before applying, please contact the Centre Manager, Pippa Vincent-Cooke.
We encourage applications from all parts of the community, irrespective of gender, race, colour, age, sexual orientation or disability. The successful applicant will be selected purely on merit.
Please note:
You will need proof that you have the right to work in the UK
This role is subject to a full DBS check and a probationary period of 6 months
The client requests no contact from agencies or media sales.
About the team
The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed.
We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle.
We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone.
Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement.
Why work with us?
Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.
In the Philanthropy & Partnerships Team, you will:
- Be part of a high-performing and respected fundraising team
- Build meaningful, long-term relationships with thoughtful, impact-driven donors
- Develop your skills across the full fundraising cycle, supported by strong leadership
- Work on some of the charity sector’s most exciting and long-term partnerships
- See a clear connection between your work and improved outcomes for young people
If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.
Harbi Jama,
Director of Philanthropy & Partnerships
About this role
The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio.
The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early.
The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery.
Key responsibilities
- Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets.
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships.
- Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning.
- Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission.
- Support senior colleagues on major prospects with briefings, meeting notes, and follow ups.
- Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k–£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce.
- Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team.
- Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams.
- Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting.
- Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes.
- Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation.
- Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities.
- Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team.
- Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team.
- Share know‑how and peer‑coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues.
- Attend Impetus events to provide support to Philanthropy team.
Person specification
Essential
- Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations.
- Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts.
- Experience developing partnerships and managing an allocated portfolio of donor relationships.
- Excellent research and prospecting skills.
- Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM.
- Strong planning and organisation skills – build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early.
- Excellent written and verbal communication skills, with strong bid-writing and storytelling ability.
- Ability to grasp and convey complex ideas, including Impetus’ model and the private equity industry.
- Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate.
- Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail.
- A commitment to Impetus’ mission
- Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people.
Desirable
- Knowledge of the youth, education or employment sectors.
- Experience fundraising for grant makers, infrastructure organisations or intermediaries.
- Digital fundraising skills.
- Ability to think innovatively.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 1st February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Tuesday 10th - Wednesday 11th February 2026.
2nd Interviews will take place on Tuesday 17th February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £45,000 dependent on experience
Location: Bray Lake, Maidenhead (flexible hours with some home working)
Hours: 37.5 hrs per week (part time hours will be considered)
It is a really exciting time to join Thames Hospice as we embark on a transformational new Major Gifts strategy to significantly grow our fundraising income. This role offers you the chance to play a central part in shaping our future while developing your career in a supportive and ambitious environment.
We are seeking an experienced Philanthropy Manager to lead the strategic and operational direction of our Major Gifts programme, securing significant one‑off and multi‑year gifts to support Thames Hospice. The ideal candidate will have demonstrable experience in philanthropy fundraising, exceptional relationship‑building skills, and proven ability to identify and leverage opportunities to grow income.
You will use your expertise in cultivating and stewarding high‑net‑worth individuals to expand our donor portfolio, while managing and developing the Philanthropy Executive and driving the team’s strategy. Working closely with the Head of Major Gifts, you will lead the delivery of our philanthropy strategy, ensuring ambitious income targets are met. With outstanding communication and stewardship, you will deepen donor engagement and secure transformational, long‑term support that sustains our mission of delivering exceptional palliative care to the community.
Closing date: 26th January 2026
Interviews: week commening 2nd February 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate
We are seeking a compassionate and experienced psychotherapist manager, deeply committed to helping vulnerable and marginalised individuals. The candidate should possess:
- Leadership and Team Management
- Provide regular clinical and line management supervision to six practitioners.
- Support staff wellbeing, development, and performance through reflective practice and professional guidance.
- Lead on recruitment, induction, and ongoing training of team members.
- Oversee referral pathways, allocation of cases, and management of team caseloads.
- Monitor service delivery to ensure high-quality, safe and effective clinical practice.
- Lead risk management processes and provide senior oversight of complex or high-risk situations.
- Hold a small caseload, providing assessment, formulation, and psychotherapeutic interventions in community settings.
- Participate in organisational planning, meetings, and strategic discussions.
- Promote the service externally and support its integration within wider multidisciplinary networks.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Role overview
It is essential that you have
- UK-recognised qualification in Psychotherapy or Counselling Psychology.
- Accredited psychotherapist or counsellor (e.g., UKCP, BACP, BPS, HCPC) or equivalent professional body registration.
- Ability to work flexibly in varied settings.
- Proficient in assessing client needs and offering tailored services.
- Strong team leadership and collaboration skills.
- Excellent communication and interpersonal abilities.
- Proven experience in engaging with vulnerable adults.
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
Benefits
We offer a range of benefits including a pension scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities.
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 4 February 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
As the Senior digital insight analyst, you’ll lead on our digital analytics to ensure we have high quality, reliable insight that drives better user experience across all our digital products and improves our digital performance.
You’ll take ownership of Google Analytics 4 (GA4) and Google Tag Manager (GTM) , ensuring our tracking and reporting is accurate, insightful, and aligned with our broader data strategy. Working closely with internal teams and external agencies, you’ll embed robust tagging, maintain clear measurement standards and develop accessible dashboards that inform decision-making across the organisation.
A key part of your role will be turning data into actionable insight. You’ll analyse user journeys, identify friction points from ecommerce tracking, run A/B tests, and identify opportunities for growth, your work will help us connect more meaningfully with our audiences. You’ll help us make the most of our digital data, combining it with data from our CRM and other sources to generate joined-up, actionable insights.
Your work will support website optimisation, content decisions, product development and user experience improvements.
About you
You bring strong hands-on experience in digital analytics and a passion for using data to improve user experience and drive meaningful change.
You are confident in:
· Implementing and debugging GA4 and GTM
· Analysing website performance and user journeys
· Building clear dashboards in Looker Studio
· Running A/B or multivariate tests to improve conversion and engagement
· Presenting complex findings clearly into stories that influence decisions
· Supporting others to build their confidence in data
Whether your background is in the charity sector or elsewhere, you’re curious about emerging digital trends and motivated by the opportunity to make digital experiences more inclusive, engaging, and impactful.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 19 January 2026 9am
Interview date First interviews: w/c 19 January 2026
Second interviews: w/c 26 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
£34,300 - £37,300 per year
Fixed term (3 years), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office and some UK based travel
What the job involves
We’re looking for a Healthcare Improvement Senior Officer to join our Improvement Programmes Team, helping to deliver leadership programmes and quality improvement projects that support healthcare professionals to improve prostate cancer services across the UK. It’s a varied and rewarding role where no two days are quite the same.
Examples of projects supported include work around establishing better Active Surveillance so that more men can avoid unnecessary radical treatment; work to restructure and make faster the diagnostic pathway; work to coordinate with primary care and support earlier diagnosis; new surgical procedures that spare men the burden of incontinence. You can read more about our work on our website.
You’ll help design, deliver and facilitate improvement programmes, preparing materials, supporting participants and making sure recruitment runs smoothly and on time. You’ll lead on organising Clinical Advisory Group meetings, support our digital channels, including webpages and online learning resources, and take on ad hoc projects or events as necessary.
You’ll coordinate quality improvement projects, help schedule programmes, and work with colleagues across Prostate Cancer UK to increase the reach and impact of our work. Building strong relationships with programme alumni is an important part of the role, including developing newsletter content, sharing best practice and creating opportunities for continued involvement. You’ll also coach and mentor clinicians using Insights Discovery (a psychometric tool helping people understand their own and others' behavioural preferences and communication styles), helping to spread learning and improve care across services.
What we want from you
We’re looking for an effective communicator with strong written and verbal skills, able to adapt communication style for different audiences. Strong organisational skills are essential, with the ability to manage a varied workload, prioritise tasks and meet deadlines. You’ll have experience managing webpages and creating engaging online content, as well as delivering presentations and facilitating productive conversations.
You’ll bring experience of project management and be comfortable coaching, mentoring and/or supporting peer-based learning. Building strong relationships will come naturally to you, whether that’s with clinicians, colleagues, senior leaders or external partners. You’ll have a good understanding of the healthcare and/or charity sectors and the pressures faced by healthcare services.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application via the apply button.
The closing date is Sunday 25th January 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 2nd February 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The Chief Programmes and Outreach Officer is a member of the Executive Team and a key advisor to the Board and the CEO, responsible for evidence-based pedagogy and practice, partnership development and adoption of innovative methodologies.
This is an exceptional opportunity to shape the future of Holocaust and antisemitism education in the UK at a pivotal moment in history. We are undoubtedly at a crucial juncture in Holocaust education and remembrance. Our work faces two profound challenges: the international backdrop of rising antisemitism, Holocaust denial and distortion, alongside the inevitable loss of the remaining survivors and the need to develop effective new educational models that no longer rely on live testimony. In this challenging context, this post’s work will be critical in ensuring we carry the legacy of Holocaust survivors forward through innovative, impactful programmes that reach diverse audiences across the UK.
The post is accountable for the strategic vision and operational excellence of all the Trust's educational programmes, developing and delivering innovative, historically sound, educationally robust learning programmes that are recognised nationally and internationally as best practice. A key focus of the role is driving greater technological excellence in both teaching and operations, particularly digital testimony preservation and the use of educational technology.
The post’s success is the continuous improvement of both programme reach and impact, engaging new and diverse audiences and demonstrating meaningful long-term impact in line with the Trust’s mission and vision.
Key Responsibilities:
- Organisational leadership, as a member of the Executive Team
- Team Management and Development
- Financial Management
- Programme Innovation, Development and Delivery
- Partnerships and External Relations
- Impact, Evaluation and Learning
- Safeguarding and Quality Assurance
For the full Job Description, Person Specification, and details on how to apply, please follow the link to our website.
The client requests no contact from agencies or media sales.
Salary: £43,338.14 per annum plus £5023.71 London weighting allowance
Location: Old Street with hybrid working available
Contract: Permanent
Hours:Full time, 35 hours per week
Closing date: Monday 26th January 2026 at 11:30pm with interviews w/c 2nd February
Are you an experienced prospect development professional, with the skills to help drive growth in high value partnerships?
If so, come and join Shelter as a Senior Prospect Development Manager within our High Value Partnerships team and you could soon be putting your skills and experience to excellent use at one of the UK’s leading charities.
About the role
Following a steep growth curve, the High Value Partnership team is set to raise over £30m this year. We need an experienced prospect development professional to play a key role in driving this growth, by helping us identify and access new high value donors and partners to support our Fight for Home.
As Senior Prospect Development Manager, your focus will be to provide comprehensive leadership of the prospect development function – partnering with teams to meet ambitious growth targets, whilst leading on a new strategy and ways of working.
You’ll be part of the newly formed HVP Operations & Stewardship team and supported by experienced, energetic colleagues across High Value Partnerships, Compliance and Data & Insight.
About you
To be successful in this role you will be a natural ‘go getter’ who is ambitious determined and is happy to go the extra mile. You will be comfortable working in a fast-paced, ambitious environment with high expectations of work quality and output. You will be able to work independently and proactively, managing your own workload and making informed decisions regarding your priorities and projects.
You will have experience across the prospect development skill set, including delivering high value prospect research, developing prospecting strategies to meet income targets, and pipeline management and reporting. You will be able to demonstrate an aptitude for cross-team working and will be comfortable working directly with fundraisers to maximise income opportunities.
Apply to be part of our team and help us defend the right to a safe home.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Prospect Development sits within the High Value Operations & Stewardship team, this is a part of the High Value Partnerships (HVP) sub-directorate as a part of Income Generation.
The HVP team of circa 50 colleagues raise over £30m in voluntary and statutory income per year using their expertise to power Shelter’s fight for home. We have ambitious targets for the future and the HVP function is the dedicated function to drive this, enabling projects in coordination with stakeholders across Shelter.
How to Apply
Please click ‘Apply for Job’ below. You will be required to submit a CV and a one-page expression of interest. This should be relevant to the points in the ‘About You’ section of the job description attached to this advert and align with the following behaviours:
- We work together to achieve our shared purpose
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy
Any application submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.
We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About the role:
This is a leadership role with real weight — and real impact. As the Service Manager in our Shooters Hill service, you’ll lead an accommodation service supporting young people aged 16+ as they navigate housing, independence and what comes next. You’ll set the tone, hold the standards and champion a service that is safe, ambitious and unapologetically centred on young people’s strengths.
Your days will be a mix of strategy and presence. You’ll be visible in the service, backing your team to deliver consistent, high-quality, personalised support, while keeping a firm grip on housing management, safeguarding and performance. You’ll coach, challenge and develop staff to work confidently within a trauma-informed, psychologically informed environment — ensuring support is not only responsive, but genuinely empowering.
You’ll also be the connector. Working closely with local authorities, commissioners and partner agencies, you’ll make sure referrals are right, pathways are clear and move-on starts from day one. You’ll use insight, data and lived experience feedback to keep evolving the service — because standing still isn’t an option when young people are relying on us to get this right.
If you’re driven by high standards, believe young people deserve more than box-ticking support, and want to lead a service that helps them build skills, confidence and futures on their own terms — this is your moment.
About you:
- You’re an experienced manager who knows how to lead and develop staff across accommodation-based services, often spanning multiple sites.
- You bring a strong grasp of housing management, health & safety and safeguarding — and you don’t shy away from accountability.
- You’re confident working with young people facing complex challenges, using a trauma-informed, psychologically informed and strengths-based approach.
- You build credible, productive relationships with commissioners, local authorities and partners, and know how to represent a service with confidence and clarity.
- You lead with integrity, curiosity and courage — committed to equality, inclusion and creating spaces where both young people and staff can thrive.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 18th January at midnight
Interview Date: Tuesday 3rd and Wednesday 4th at an SHP service in Greenwich
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.
The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.
Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the Service Team to ensure top-quality service and cleanliness standards.
- Provide leadership in pastoral and spiritual aspects for service users and staff.
- Work alongside the Registered Care Manager
- Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
- Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
- Manage the training and development of staff in line with the Society’s Personnel Policies;
- Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team;
- Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
- Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assessment Centre: 3rd of February in-person at our Birmingham Centre
Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and delivery of youth programmes, including procuring partners to help us run programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds in Birmingham.
Collaborating with a passionate team and partners across the country, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Get a Job and Development Awards programmes across Birmingham.
If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Manager - Birminghams?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Birminghams!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Role outline and purpose
The Senior Individual Giving Manager is responsible for driving forward our Individual Giving Programme, engaging and recruiting supporters across cash, regular giving, and legacy to Trussell through compelling direct marketing activity and stewardship communications across a range of online and offline channels. Responsible for leading on our major appeals, this role sits within a team of fundraising experts and works collaboratively with colleagues across the Together with Trussell programme to create integrated and powerful fundraising campaigns, working to retain and uplift supporters over time to enhance their lifetime value.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.
Role responsibilities
· Working with the Head of Individual Giving and key stakeholders from across the Together with Trussell programme team, to proactively plan a programme of integrated activities to engage and attract new supporters to Trussel, growing our supporter base and our long-term organisational income.
· To implement that plan across a range of integrated offline and online direct marketing channels.
· Own acquisition KPIs around new cash and RG donors, including mid value recruitment; and legacy lead generation.
· Ensuring that all activity is based within and optimised through high quality marketing and audience insight along with performance data and tracking. To ensure all new supporters are effectively welcomed to the organisation through strong on-boarding journeys and then subsequently and seamlessly stewarded.
· To provide expertise on direct marketing and supporter engagement to the wider programme team and organisation, and to maintain a contemporary and deep knowledge of this field.
· Line management and budget responsibility, ensuring the associated new supporter recruitment budget is effectively spent and controlled.
Person Specification
Technical skills and minimum knowledge:
· Proven and broad experience of direct marketing; online, offline and DRTV
· A strong understanding of GDPR, data protection and fundraising regulation and compliance
· Demonstrates outstanding written and verbal communication skills and ability to analyse complex data and budgets
· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives
· Ability to work through challenges in positive and effective ways
· Exceptional relationships management skills, working with senior leadership and collaboratively across multiple stakeholders and teams
· Strong excel skills and experience of working with CRM, ideally Salesforce, website and analytics, payment gateway and email marketing systems. Experienced in landing page CRO, dashboards and experimentation frameworks
· Leadership experience and line management, including experience of dealing with performance issues
Behaviours and competencies:
· Works collaboratively to maximise integration and effectiveness of activities
· Takes a holistic view of supporter engagement and thinks beyond solely financial supporters and initial supporter recruitment
· Is tenacious, proactive and seeks continuous improvement though test and learn approach
· Demonstrates a commitment to the values of Trussell
The client requests no contact from agencies or media sales.