Service delivery manager jobs in London
Bromley Recovery and Wellbeing College, a service within South East London Mind, runs a curriculum of free peer and professional-led courses across the borough.
Our workshops and courses combine enjoyment, fun and knowledge to enable students to achieve a greater insight into their own mental wellbeing and gain skills to help them achieve personal goals and ambitions.
We are looking for someone with exceptional administrative and communication skills to support the Recovery College Manager and Coordinator in processing student applications and completing telephone interviews, along with wider team administration.
You will have experience of client-facing administrative work within a mental health setting, awareness of safeguarding and risk management considerations and the confidence to communicate effectively with a wide range of people with varying mental health needs. You will need to be organised, have excellent attention to detail and good technical skills.
A flexible can-do attitude and calm, problem-solving approach are also essential for this role. If you have what it takes, we would love to hear from you.
Please note that the successful candidate will need to work at least one day at our Orpington office with the option for hybrid working beyond this.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 15th February
Likely interview date: Tuesday 24th February
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Luton Town FC Community Trust is seeking to recruit an Oral Health Project Officer. This is a full-time role focused on the delivery of an oral health education programme within targeted primary schools and community settings in Luton over 37.5 hours per week. The individual will be employed on a three-year fixed-term contract.
We are seeking an individual who has previous experience of delivery within an education setting to join our team. Specific oral health training will be provided as required.
The individual will be passionate about creating positive change and health outcomes for children and their families.
The successful candidate will be a highly motivated, personable and flexible professional with an ability to create and deliver innovative engaging content. You will have an ability to recognise and develop new opportunities whilst maintaining and developing existing relationships across a broad range of project users and partners.
We will be looking for you to deliver positive and inspirational experiences to educate, stimulate positive change and reduce health inequalities.
JOB ROLE OUTLINE
This role will lead the design, creation and delivery of an oral health education programme in primary schools and community settings that will provide vital awareness and support for children and their families.
Tooth decay rates in children, in Luton, are amongst the highest in the country. The project will work collaboratively with Luton Public Health and other locally focused oral health partners as a collective force for change.
AIMS
- Create awareness and lifelong habits of the importance of good oral health.
- Supporting children and families to understand contributing factors to poor oral health, including sharing public health messages that encourage positive behaviour change.
- Delivery of an outstanding programme of content.
- Support and strengthen the wider network of oral health partners to enable coordinated action and long-term behaviour change, including active participation in the Luton Dental Alliance.
- Highlighting demonstrable impact to support the sustainability and legacy of the project beyond the initial funding period.
ROLE SPECIFIC RESPONSIBILITIES
- Work with partners to develop and design the educational element of the project.
- Deliver a high-quality educational offer which uses sport as a tool to engage disaffected young people, encouraging good oral health and enhancing their mental wellbeing, attendance, attainment, and life skills through innovative and tailored curriculum delivery.
- Recruit targeted schools to create a delivery plan throughout the academic year.
- In school delivery of the education programme to provide much needed support and awareness to children and families.
- Collect relevant data to ensure that Community Trust reporting obligations are met with funders.
- Work with schools and partners to create high quality case studies that demonstrate the impact of the project.
- Create a project steering group and deliver timely and relevant updates in both written and verbal form.
Health & Safety:
Employee requirements:
- Maintain up to date knowledge of Health & Safety related guidance and processes within your role and in line with the Club’s Health & Safety Policy.
- Consider the Health & Safety implications of all actions and inaction within your role.
- Support and uphold agreed standards for Health & Safety compliance, including assisting in accident, dangerous occurrence and near miss investigations within your role.
- Follow and adhere to; safe management systems and working practices in line with the Club’s Health & Safety Policy.
- Ensure you have been briefed and are confident in using any equipment prior to use and seek guidance from your line manager as required.
- Regularly review risk assessments, safe working, and management systems associated with your role.
- Liaise regularly with the Club’s appointed Health & Safety representatives to support and maintain compliance
- Maintain records of all Health & Safety issues within your role and area of responsibility.
- Oversee project finance and budgets in conjunction with department lead.
- Follow robust quality assurance processes for all aspects of Luton Town FC Community Trust’s educational offer.
- To represent Luton Town FC Community Trust when required, at internal and external meetings.
- Compliance with Luton Town FC Community Trusts’ policies.
- Compliance with data protection, confidentiality, safeguarding and health and safety guidelines.
- To always promote the welfare of children and adults at risk.
- To undertake required training, including mandatory Health and Safety and Safeguarding training.
- To adhere to all relevant safeguarding policies and procedures and report any concerns to Luton Town FC Community Trust’s Designated Safeguarding Lead.
- To undertake such other duties as may be reasonably expected.
- To maintain professional conduct and demonstrate Luton Town FC Community Trusts’ core values.
- To support wider Trust projects when required.
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
Essentials
- Minimum of 2 years’ experience delivering programmes within school and/or community settings with children and young people
- Experience delivering education, health, or behaviour-change programmes
- Experience of working with schools, families, and community partners.
- Experience of collecting monitoring and evaluation data to meet reporting requirements
- Relevant qualification or demonstrable experience in education, youth work, community development, health promotion, or related field
- Willingness to undertake role specific oral health training
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Ability to design and deliver engaging, age-appropriate educational content
- Ability to communicate effectively with children, families, schools and partners
- Experience of producing high-quality written reports or case studies
- Strong organisational and planning skills, with the ability to manage multiple priorities
- Ability to work independently and as part of a team
- Ability to build and maintain strong, mutually beneficial partnerships
- Ability to work to deadlines and meet project targets
- Confident IT skills, including use of Microsoft Word, Excel and PowerPoint
- Ability to manage groups of children safely and effectively
- Understanding of how children learn and develop
- Understanding of health inequalities and barriers faced by children and families
- Knowledge and understanding of the Children Act 1989 and the Children Act 2004 & 2006, Keeping Children Safe in Education September 2023, SEND code of practice and child protection procedures including understanding the effects of deprivation and abuse
- Understanding of equality, diversity and inclusion within community delivery
- Ability to recognise discrimination in its many forms and adhere to the Luton Town FC Community Trust’s EDI policies
- Ability to work effectively within a diverse community and promote inclusive practice
- Demonstrates appropriate motivation and commitment to working with children and young people
- Emotional resilience when working with challenging behaviours or sensitive family circumstances
- Strong commitment to high-quality, values led delivery
- A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
- Willingness to work flexibly, including occasional evenings and weekends
- Willingness to support wider Community Trust projects when required
- Ability to satisfy Safer Recruitment checks, including references and Enhanced DBS
- Enhanced DBS clearance
Desirables
- Experience of delivering oral health, public health, or wellbeing programmes
- Experience of partnership working with public health teams or health-related organisations
- Degree or equivalent qualification in relevant discipline
- Evidence of continued professional development
- Qualification or training related to health, dentistry, or public health
- Youth Mental Health First Aid
- Leadership skills within a community or education setting
Abilities/Skills/Knowledge:
- Committed, enthusiastic and passionate about Luton Town Football Club.
- Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team
- Highly developed problem-solving skills, resilience, and the ability to perform well under pressure
- Demonstrate good listening skills and have the ability to resolve issues where appropriate
- Ability to multi-task whilst maintaining priority efficiencies
- Focused on achieving Club, departmental and individual success
- Willing to follow and promote the philosophy of the football club.
- Be an ambassador for the Club presenting the Club in a positive image at all times.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.
Role summary
The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.
The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents.
Key Responsibilities
- Regularly attend community events throughout Wokingham Borough
- Create quarterly reports to articulate the work of the postholder.
- Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
- Signpost organisations to Involve’s Core Services
- Signpost residents to Involve’s Wellbeing Services
- Support Community Navigation attending outreach events
- Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
- Keep the Wellbeing Services up to date with new or changing community groups & services
- Support the Hub Coordinator and fellow site users when onsite
Key responsibilities for the community and VCS organisation
- Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
- Host Involve’s Charity & Community Networking Events for Wokingham Borough
- Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
- Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
- Support organisations and community groups with basic governance enquiries
- Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment
Essential experience, skills and attributes
- Knowledge of the local area and services
- Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
- Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
- Reliable with a mature disposition and a caring nature
- Capable of maintaining appropriate written records
- Awareness of confidentiality and data protection
- Ability to work proactively on your own initiative as well as part of a team
- Awareness of health and safety and lone working issues for self and others
- A commitment to equal opportunities
- Effective problem solving and negotiation skills
- Good written and verbal literacy with ability to engage confidently, employing actively listen skills
- Sound IT skills, particularly office 365 applications
- Personal commitment to improving own knowledge and skills
- Requirement to undertake training, including safeguarding and any other appropriate learning
- Requirement to work to all Involve policies
- Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough
NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.
Do you want to be part of the team leading a busy Community Centre in the heart of Shoreditch that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Who we are
St. Hilda’s East (SHE) is a local charity which aims to combat the challenges arising from deprivation and social exclusion through the delivery of a wide range of engaging activities which promote wellbeing and social connections. Located in Tower Hamlets, our services include pre-school sensory play, youth programmes, social activities and support for older people, advice, a food co-operative, wellbeing activities for people experiencing mental health issues, and volunteering placements.
Founded in 1889 by alumnae of Cheltenham Ladies’ College, we now work from two sites – our large, friendly community centre located in Shoreditch and an Elders Day Centre for the Bangladeshi and other communities in Shadwell. At our Shoreditch community centre, we deliver a wide range of services, activities and events and provide office and meeting space for other organisations. We also manage 2 neighbouring buildings which are tenanted.
Job Purpose:
Working from St. Hilda’s East Community Centre in Shoreditch, the Facilities Assistant will support the Head of Operations, in the day-to-day running and improvement of SHE’s buildings and spaces – ensuring they are tidy, safe, clean, fit for purpose and welcoming. This will involve improving and implementing best practice procedures primarily regarding facilities and all elements of health and safety across both our sites - ensuring that we comply with regulatory standards.
This job is for you if:
- you’re friendly, people focused and motivated by working in a community setting.
- are highly organised, practical and adaptable with great written and verbal communication skills and strong attention to detail.
- you have hands-on experience looking after buildings or facilities and feel confident managing health & safety, compliance, record keeping and contractors to keep spaces safe, tidy and well run. have a flexible, creative approach to work with the willingness to learn, handle multiple expectations and work within a diverse team.
Benefits
You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements and 25 annual leave days prorated plus bank holidays.
Closing date for applications: 22nd February 2026 at 23:59
Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion anddiversity. We are working towards a goal where our team fully reflects the diversity anddifference in lived experiences of our local community.
To apply click 'Apply Now', and submit your CV and a cover letter. Your cover letter should be no more than 1 page long and, explain how you meet each of the criteria in the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Marketing and Campaigns Manager is responsible for the delivery and implementation of the company’s marketing, campaigns and district event activity. You will lead on the planning and delivery of integrated marketing and engagement strategies and brand activations that enhance visibility, support our five-year business plan and strengthen stakeholder relationships. This role will require creativity, organisation, collaboration and a strong ability to deliver results.
Key Duties and Responsibilities
Campaigns, Content Creation and Management
- Schedule and manage the annual marketing calendar in line with company objectives.
- Develop tailored campaigns for audiences to drive member engagement, brand and district awareness.
- Plan, execute and optimize campaigns across digital and print channels.
- Develop campaign toolkits and templates to support member participation.
- Maintain accurate and timely content on the company’s websites and channels to reflect the brand values, activity and evolving reputation.
- Plan and update all social media accounts including but not limited to Meta and LinkedIn with responsibility for growth targets.
- Scope, manage, develop and distribute required marketing materials using digital and print platforms
- Actively collate and report on all aspects of marketing and communications for internal and external purposes and consider innovation/service improvements where appropriate.
- Set and monitor KPIs across campaigns and events for continuous improvement.
- Work with external agencies managing the creative process to deliver on time and in budget.
Brand and communications
- Assist in the planning and delivery of a new brand identity and brand proposition
- Maintain an accurate and relevant image library and logo library for communications purposes, with the ability to do necessary editing.
- Maintain accurate and up-to-date membership materials for use in member communications.
- Responsible for sourcing, designing and maintaining an up-to-date bank of corporate assets.
- Act as brand guardian for all corporate content and visual identity.
- Prepare and deliver executive communications on behalf of senior leaders as needed.
- Lead on presentations and meetings with member businesses as required.
- Support accurate recordkeeping of the contact database.
Event Planning and Delivery
- Lead the planning, delivery, promotion and evaluation of campaign focussed events.
- Oversee the annual events calendar across the company, ensuring they are in line with company objectives.
- Manage supplier and venue relationships, ensuring events are delivered on time and within budget.
- Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.
- Ensure events meet company quality and branding standards.
- Lead on promotion of events and attendee engagement strategies.
- Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.
Person Specification
- Marketing experience gained through working in direct response, member marketing or similar, likely to require at least 5 years prior relevant experience.
- A flexible approach, professional outlook and positive attitude is essential.
- Ability to thrive in a fast-paced environment, with flexibility to manage changing priorities, with proven ability to adapt.
- Collaborative team member, able to work across teams with peers in other departments to help further projects
- Confident interpersonal and communication skills for face to face and remote interactions.
- Excellent copywriting skills along with an aptitude for proof reading.
- Experience having written copy and created content for social media
- Exceptional personal planning and organisational skills.
- Adept at independent working taking accountability for own workload and timely deliverables of work.
- Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision yet maintaining regular communication within the team.
- Ability to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Demonstrable success leading multichannel campaigns.
- Proven experience managing and delivering events to high standards.
- Strong project management and organisational skills.
- Confident in managing stakeholders, suppliers and cross-functional teams.
- Proficient in Word, Excel, PowerPoint and CRM systems.
- Proficiency in digital marketing tools, not limited to Canva, Campaign Monitor and WordPress.
How to apply
To apply for this role, please send a maximum 1-page supporting statement and your CV.
Shortlisted candidates will be invited to interview no later than the w/c 02 March 2026. We will be reviewing applications as they come in and reserve the right to close the application early if appropriate.
The client requests no contact from agencies or media sales.
This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.
The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.
Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.
Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.
Key Responsibilities
Organisational Support
· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.
· Help groups to identify funding opportunities and develop strong, realistic funding applications
· Support organisations to become more sustainable and resilient
· Develop clear resources, toolkits and guidance
· Ensure all support is inclusive and accessible
Training & Events
· Oversee and coordinate a high-quality programme of training and learning opportunities
· Work with an established network of external trainers and consultants to deliver specialist training
· Facilitate meetings, workshops and network events where appropriate
· Develop new learning opportunities based on emerging needs
· Maintain and develop existing Richmond CVS training materials and resources
· Promote peer learning and collaboration across the sector
Project & Programme Management
· Lead and manage capacity building projects from start to finish
· Ensure projects are delivered on time, within budget and to agreed outcomes
· Monitor and evaluate impact and produce reports for funders
· Oversee external consultants and specialist support ensuring quality and consistency
· Identify opportunities for new funded projects
Leadership & Team Management
· Lead and support a small, committed team
· Coordinate workplans and priorities
· Provide supervision, support and development for staff
Partnerships & Stakeholder Engagement
· Build strong working relationships with Richmond Council, the NHS and other partners
· Represent Richmond CVS at meetings and networks
· Facilitate networking and collaboration across the VCSE sector
· Encourage digital skills and innovation across the sector
Income Generation & Operations
· Lead on income generation for capacity building work
· Contribute to funding bids and proposals
· Support budget planning and financial monitoring
· Ensure compliance with organisational policies and procedures
PERSON SPECIFICATION
Essential Criteria
Experience & Knowledge
· Significant experience of working within the VCSE sector
· Strong practical experience of fundraising and bid writing
· Experience of helping organisations improve income generation and sustainability
· Experience of managing or supervising staff or volunteers
· Experience of developing, coordinating or facilitating training and learning opportunities
· Good understanding of the principles of charity governance and good management practice
· Confidence in using digital tools to support organisations
Skills & Abilities
· Excellent communication and presentation skills
· Strong problem-solving skills and a solutions-focused approach
· Curiosity and a genuine interest in understanding organisational needs
· Ability to build positive relationships with a wide range of stakeholders
· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants
· Strong organisational and time management skills
· Ability to manage multiple priorities and meet deadlines
· Commitment to equity, diversity and inclusion
Desirable Criteria
· Knowledge of the Richmond upon Thames VCSE sector
· Experience of working with local authorities or the NHS
· Experience of grant assessment or management
· Understanding of charity law
· Experience of hybrid working environments and flexible team management
· Relevant qualification in fundraising, charity or project management
Personal Qualities
· Curious and keen to learn
· Resourceful and solution-focused
· Approachable and supportive
· Passionate about the VCSE sector
· Flexible and willing to get involved where needed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: The Baytree Centre, London
Hours: 28 hours per week (4 days, to be agreed between Monday–Friday, 9AM–6PM)
Salary: £35,000–£39,000 per annum (FTE, pro‑rated according to hours worked)
Application Process: Please see the full job description; application form and instructions for applying on our website. Applications are reviewed on a rolling basis, so early applications are encouraged.
Eligibility: This role is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010. Applicants must already have the right to work in the UK; visa sponsorship is not available.
Contract: Permanent
About the Role
As Corporate Partnerships Manager, you will drive Baytree’s corporate fundraising by developing innovative partnership opportunities, nurturing strong relationships, and securing income and strategic support. You will work closely with the Fundraising & Communications Director to shape and deliver the organisation’s corporate partnerships strategy. This is a hands‑on and impact‑driven role for someone who enjoys relationship‑building, strategic thinking, and contributing to a mission supporting women and girls.
Key Responsibilities
Partnership Acquisition & Stewardship
- Identify, secure, and grow new corporate partnerships delivering income, pro bono support, gifts‑in‑kind, and strategic value.
- Create compelling pitches, proposals, and case studies.
- Steward existing partners and produce high‑quality impact reports.
Fundraising Campaigns & Events
- Lead the planning and delivery of major fundraising campaigns (e.g., The Big Give, Baytree anniversaries).
Cross‑Team Collaboration
- Work closely with internal teams to align partnerships with organisational priorities.
- Coordinate with service delivery to offer opportunities such as career insight days and work experience.
- Partner with the Volunteer Manager to deliver purposeful corporate volunteering.
Other Responsibilities
- Ensure GDPR compliance and accurate reporting on Views and Beacon CRM.
What we're looking for
Essential
- Proven experience in securing and growing corporate partnerships.
- Strong communication, influencing, and relationship‑building skills.
- Ability to meet funder requirements, including monitoring and evaluation.
- Highly organised, detail‑oriented, and committed to confidentiality.
- Strong commitment to Baytree’s mission and openness to its Christian ethos.
Desirable
- Experience working with women and girls in disadvantaged communities.
- Experience managing or coordinating projects or volunteers.
- Familiarity with CRM and data platforms such as Beacon, QuickBooks, or Views.
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
Join us at the Royal College of Radiologists (RCR) and use your Salesforce expertise to make a real impact on doctors, patients and the future of healthcare.
The Salesforce Developer role is a chance to directly advance the RCR’s mission of equipping doctors to fulfil their potential and deliver world leading patient care by building and optimising the digital infrastructure that underpins this ambition.
As our in house Salesforce expert, you will design and deliver high quality, scalable solutions that strengthen the College’s ability to support clinicians, uphold gold standard guidance, and drive innovation across radiology and oncology. You’ll collaborate with colleagues across the organisation to translate real world clinical and educational needs into robust technical outcomes, ensuring our systems are modern, secure and continuously improving.
By enhancing the platforms that help doctors learn, connect and provide the highest standards of care, this role offers the opportunity to make a meaningful, system wide impact on the RCR’s vision to be a global leader in supporting doctors to improve patient outcomes throughout their careers.
What you’ll do
- Lead on Salesforce development — building scalable Flows, Apex, Lightning components and integrations.
- Drive continuous improvement, automation and system optimisation.
- Translate business needs into smart, robust technical solutions.
- Contribute to the product roadmap and support releases and testing.
- Champion data quality, security and good governance.
- Collaborate across teams and make complex tech simple for non technical colleagues.
What you’ll need
- Proven experience as a Salesforce Developer in a complex environment.
- Strong hands on skills across Flows, Apex, Lightning and APIs.
- Salesforce Developer certification (or equivalent experience).
- Experience in agile/product led delivery and CRM release management.
- Excellent problem solving, communication and stakeholder skills.
- Proactive, curious and committed to continuous improvement.
- Bonus: experience with integrations, third party apps or not for profits.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are currently seeking an Outreach Worker to join our dedicated team. We recognise that the transition from the Approved Premises to community living can be a difficult time for our residents. As Outreach Worker, you will support residents remaining in the Reading area, both prior to their move on and for up to six months post move on. The aim is to support them living independently, with practical matters and signposting to additional support services within the community.
This is a part time post, working 20 hours a week. The proposed working pattern is Monday – Friday, 1pm – 5pm, but we are open to considering alternative working arrangements.
Key Responsibilities:
- Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
- Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
- Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
- Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
- Work in line with all Elizabeth Fry Charity policies and procedures.
About You:
Essential Skills and Experience:
- Excellent verbal and written communication skills with strong attention to detail.
- Confidence using IT systems, particularly Microsoft Excel and Word.
- Effective time management and organisational skills.
- A commitment to the values and mission of Elizabeth Fry Charity.
Desirable:
- Experience working with individuals facing a range of social or personal difficulties.
- Understanding of the criminal justice system, particularly the Probation Service.
- Awareness of the challenges faced by women in the criminal justice system.
Personal Attributes:
- High levels of enthusiasm, motivation, and a proactive approach to work.
- Ability to work within professional boundaries, balancing care, and control.
- Flexible and adaptable, willing to take on a variety of tasks.
- Commitment to safeguarding and equal opportunities.
Why Join Us?
At Elizabeth Fry Charity, you’ll be part of a passionate and supportive team, making a real difference in the lives of vulnerable women. We value professional development and offer a collaborative working environment where your contribution truly matters.
In addition, we offer.
· Access to Perkbox, an employee benefits platform.
· Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years.
· Access to Employee Assistance Programme.
· 25 days of annual leave plus Bank Holidays per annum (pro rata), which increases with length of service up to 30 days.
· Meals provided at the Approved Premises by an in-house Chef, who will cater for all dietary requirements.
Job Description
Main Duties and Responsibilities
Delivery of Services and Standards
· Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
· Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
· Refer women to Alana House and support them to engage with this service.
· Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
- Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
- Contribute to the enforcement of non-compliance with the Elizabeth Fry Charity programme, Elizabeth Fry Charity rules, licence and/or bail conditions.
- Contribute to the management of risk of re-offending and serious harm, through the monitoring of residents and liaison with other agencies, e.g. Probation Service, Police and Social Services.
· Liaise with other agencies to ensure that proposed ‘move on’ plans are appropriate, based on the residents’ licence and/or bail conditions and risk profile.
- Work as an effective member of the Elizabeth Fry Charity team, in accordance with agreed requirements and objectives.
- Undertake any other duties requested of you by a Manager, to ensure the Elizabeth Fry Charity is able to function as required.
- Complete all monitoring and evaluation requirements in the necessary timeframe.
Management of Physical Resources
- Ensure that any health and safety and/or building maintenance issues are reported to the appropriate Manager.
- Follow all health and safety, fire and Elizabeth Fry Charity security procedures.
Management of Systems and Information
- Maintain accurate and timely records, using the appropriate case management, assessments and local systems.
- Maintain residents’ individual files to the required standards.
- Make records available for inspection and/or monitoring, as required.
General
- Undertake training, as required by the Elizabeth Fry Charity.
- Comply with all of Elizabeth Fry Charity policies and expectations.
- Actively engage in team meetings, practice development meetings, appraisal and supervision meeting with the Approved Premises Operations Manager and contribute to the business plan.
- Undertake any other duties requested of you by a Manager to ensure the Elizabeth Fry Charity is able to function as required.
Person Specification
Experience and skills
Essential
Excellent verbal and written communication skills with great attention to detail.
Confidence in using IT systems, including excel and word.
Excellent time management skills.
Desirable
Experience of working with a wide variety of people who have experienced a range of social/personal difficulties.
Knowledge and understanding of the work of the Probation Service and the assessment and management of risk.
An understanding of the challenges facing women who are involved in the criminal justice system.
Personal Qualities and Attributes
Essential
Commitment to the work and values of Elizabeth Fry Charity
High levels of enthusiasm, self-motivation and a “can do” attitude.
Ability to work appropriately within boundaries and to balance issues surrounding care and control.
Flexible approach to work and a willingness to undertake a variety of tasks.
Commitment to equal opportunities and safeguarding.
The client requests no contact from agencies or media sales.
Payroll Manager
Location: Rectory Lodge, High Street, Brasted. We can offer hybrid working in this role, with a minimum of 2 days in the Brasted office. Equipment required to work from home will be supplied.
Salary: £49,000 to £52,000 per annum
Vacancy Type: 18-month fixed term contract
Hours: Full time, 37 hours a week, Monday-Friday - 9 am-5 pm.
Company Description
At Catch22, we are proud to be a modern and progressive employer. Our 1,300 colleagues and 300 volunteers support over 60,000 individuals at every stage of the social welfare cycle, from cradle to career.
Our work spans education, social justice and rehabilitation, children’s social care, family support, social action and helping people into work.
The People and Payroll Team play a vital role in enabling our services to deliver this work. The team consists of nearly 30 colleagues and works across Brasted, Central London and remotely, with travel to services as required.
Job Description
As Payroll Manager, you will lead the delivery of an accurate, compliant and customer-focused payroll service.
Based in Brasted with hybrid working, you will take end-to-end responsibility for payroll and pensions, manage the iTrent system, and work closely with People, Finance and the wider organisation. You will provide clear payroll advice, support People Coordinators, and help improve and automate payroll processes.
This role suits someone with strong payroll expertise who is comfortable working independently, managing priorities and improving ways of working.
Key responsibilities include:
- Overall responsibility for the organisation’s payroll and pension schemes
- Ensuring accurate and timely salary payments
- Maintaining compliance with tax law and relevant regulations
- Managing competing priorities and working to tight deadlines
- Providing an excellent customer-focused service to internal and external stakeholders
- Resolving payroll queries effectively and at first point of contact where possible
- Building strong working relationships across People Services and corporate functions
- Identifying opportunities to improve efficiency and payroll processes
About You
We are looking for someone who brings strong payroll knowledge alongside a proactive and collaborative approach.
You will have:
- Full membership, or equivalent, of the Chartered Institute of Payroll Professionals with a commitment to continuous learning
- A degree or relevant professional qualification
- Strong knowledge of payroll regulations, legislation and procedures
- Experience using payroll systems, ideally iTrent or People First
- Knowledge of HMRC guidance and pension legislation
- Experience of payroll system setup or implementation
- Excellent attention to detail and accuracy
- The ability to handle confidential information with integrity
- Strong communication and problem-solving skills
- The ability to work effectively under pressure
Benefits:
- 28 days annual leave + bank holidays, rising to 33 days with service.
- Pension scheme with matching contributions of up to 4%
- Discounted shopping opportunities
Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. This will involve a search of all publicly available information online and in social media.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This senior leadership role provides strategic and operational oversight of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive therapeutic support for survivors of Violence Against Women and Girls (VAWG).
As Head of Clinical Services, you will lead a multidisciplinary team delivering individual therapy, group work, body-based therapies and web-based counselling within WGN’s intersectional Black feminist framework and Holistic Empowerment Recovery (HER) Model. You will shape the strategic direction of clinical services, strengthen partnerships, embed strong clinical governance and safeguarding practice, and foster a culture of collective care, reflective practice and anti-oppressive leadership.
This role combines strategic leadership, service development, clinical oversight and people management to ensure WGN’s therapeutic services remain sector-leading, accessible and survivor-led.
About you
As Head of Clinical Services, you will:
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Provide strategic and clinical leadership across all therapeutic services, ensuring high-quality, trauma-informed, strengths-based and non-pathologising support within an intersectional feminist framework.
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Lead and develop multidisciplinary teams, line managing senior clinical staff and embedding reflective practice, wellbeing and anti-oppressive leadership.
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Hold responsibility for safeguarding and risk management as Designated Safeguarding Lead, ensuring robust case oversight and partnership working to keep survivors safe.
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Drive service development and innovation, using data, survivor feedback and best practice to shape responsive therapeutic pathways and specialist trauma interventions.
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Ensure equitable and inclusive access, strengthening referral pathways, managing demand with service managers and reducing barriers for marginalised survivors.
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Oversee monitoring, evaluation and quality assurance, ensuring compliance with professional standards and funder requirements and using learning to improve services.
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Build partnerships and sector influence, representing WGN externally and contributing to training, knowledge-sharing and policy discussions.
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Embed survivor voice and co-production across service design, delivery and development.
Closing date and Interviews
This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.
We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – High Value Events Team Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Team Manager to lead the development and delivery of inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.
Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.
With a strong focus on values-led, relationship-based fundraising, this role will provide strategic leadership to the charity’s new High Value Events function, bringing a consistent, high-quality approach to engagement, cultivation, fundraising and stewardship events. The post-holder will ensure that events are inclusive, mission-focused and deliver strong return on investment, building long-term commitment among principal and major donors, trusts and foundations, corporate partners and senior volunteers.
The ideal candidate will be a strong leader with a background in planning and delivering high-value fundraising or engagement events generating £100k+. You will have worked with high-value supporters, including high net worth individuals, committees and senior stakeholders, and will have a strong track record of working to income targets and maximising fundraising return on investment. Excellent organisational and communication skills will be combined with the ability to engage and influence a wide range of audiences. You will be creative and proactive, with a collaborative and inclusive approach to work, alongside the ability to communicate impact clearly and compellingly.
This is an exciting opportunity to shape the direction of High Value Events at an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 16th February, 9.00 am.
As Policy and Public Affairs Manager, you will help ensure London Youth is a credible, influential voice on issues affecting young people and the organisations that support them. Sitting within the Fundraising and Communications Directorate, you will work closely with the CEO, senior leadership, and youth participation, communciations, fundraising and delivery colleagues to deliver demonstrable external influence and impact.
You will craft clear, evidence-based policy positions that shape debate and influence decision-making at London and national level, ensuring the policymakers understand and respond to the realities facing young people in London. Through effective internal engagement, you will also ensure colelagues and our members are well-informed and equipped to respond to key policy developments.
You will successfully represent the voice of London Youth's members and the young people they support, helping to secure greater recognition, investment, and support for youth services. By building strong relationships with policymakers, parliamentarians, and sector partners working to address the issues affecting young people inthe capital, you will help position London Youth as a trusted and respected contributor to relevant policy discussions.
At a time of significant change across the youth sector, you will play a central role in campaigning for systematic change and in building the profile of London Youth and the wider voluntary sector as the Government's 10-year National Youth Strategy, Youth Matters, is implemented. You will help ensure commitments translate into meaningful outcomes for young people, particularly in relation to youth services, enrichment opportunities, and support for young people not in education, employment, or training, and strengthen long-term investment in youth provision.
What you will be doing
You will lead the development and delivery of London Youth's policy and public affairs work, building a clear and consistent understanding of the London and national context for young people and youth organisations. Working closely with colleagues across the organisation, including communications, fundraising, delivery, and MEL, you will help develop a clear and compelling case for support and influence.
You will work in close partnership with the CEO and CEO's office, acting as a trusted policy adviser, supporting the CEO's external policy engagements, positioning, and relationships with senior policymakers and influencers.
You will monitor emerging political and policy developments and relevant funding announcements, providing insight and analysis to identify opportunities for engagement. You will draft swift organisational responses to key policy announcements, in collaboration with the CEO and communications team, and ensure relevant intelligence and opportunties inform the work of the fundraising team.
You will develop, maintain, and communicate evidence-based policy positions, insights, and priorities, convening our members regularly to inform clear policy asks and advocacy. You will shape briefings and consultation responses that reflect the needs of London Youth's members and the young people they support. You will shape policy positions and provide high-quality briefings ahead of key senior-level engagements.
You will oversee and track our policy influencing activity, identifying emerging policy developments, coordinating internal input, engaging stakeholders and representing London Youth in external policy and public affairs forums, and reporting on the impact of our policy work.
You will strengthen policy work through insight and engagement, analysig relevant data and research from our membership and working with the Learning and Impact Lead to ensure insights from London Youth's network inform policy development. You will also identify opportunities for members and young people from our Youth Board to engage in policy work, including through consultations, networks, and events.
You will build and maintain strong relationships with key London and national stakeholders, identifying opportunities for partnership working with other organisations and ensuring London Youth has a visible, credible voice in debates affecting young people.
You will contribute to London Youth's communications, campaigns, and profile, working with colleagues to shape policy activity across digital channels, produce engaging written content including articles and speeches, craft organisational messaging, support youth-led engagement, and contribute to London Youth's thematic networks, influencing events and media opportunities.
What you bring to the role
Knowledge and Experience:
- Strong understanding of how policy is developed in the London and national context, and experience of engaging with political agendas on behalf of a charitable or membership organisation.
- Experience in developing robust policy positions, responses, and solutions, and influencing politicians and decision-makers.
- Up-to-date, proven experience in public affairs, parliamentary engagement or a related policy-influencing role, with a clear track record of driving meaningful change.
- Good understanding of UK parliamentary and government processes, and of current policy areas impacting young people in London and across the UK.
- Experience of producing a range of briefings and written materials, including research findings, public statements, consultation responses, and briefings for senior colelagues.
- Proven ability to build and maintain collaborative relationships with opinion-formers and other key stakeholders.
Attributes and Behaviours:
- Demonstrate excellent interpersonal and communication skills, especially when it comes to policy partners.
- Demonstrate confidence to engage and build productive relationships with a wide range of stakeholders, including those at senior level.
- A confidence verbal communicator and presenter able to represent London Youth within policy forums, consortia, and networking events.
- Demonstrate ability to work on your own initiative and as part of a team, with proven ability to innovate and deliver change.
- Demonstrate ability to analyse, summarise, and present evidence to different audiences.
- Demonstrate a commitment to ensuring young people have prominent platforms to voice their views directly on the issues that affect them.
- Demonstrate a commitment to strengthening London's Youth sector.
- Be willing to work some evenings and the occasional weekend.
- Understanding and supporting the vision, mission, and aims of London Youth.
Demonstrate living our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). Pro-rata if you work part time.
- Employer 4% pension contribution
- Additional leave granted to support voluntary activity
- Free Health Care Cash Plan
- Free access for you and your family to the Employee Assistance Programme
- Free access to the 'Headspace' app for you and your family
- Flexible working opportunities considered
- You'll be working with a fantastic team of passionate colleagues across London Youth
- You will be making a difference to the lives of young people
The client requests no contact from agencies or media sales.
Salary: £35,624 - £45,802
Contract: Full-time, Permanent
Location: Remote - home based
Closing date: 27th February
We’re delighted to be working with Barnardo’s, the UK’s largest national children’s charity, as they look for a Supporter Care Manager — a key role ensuring every supporter receives the highest standard of service and care.
In this role, you will lead the team that acts as the first point of contact for Barnardo’s supporters, ensuring excellent service delivery across supporter enquiries, stewardship, complaint handling, and fulfilment. You’ll help shape supporter journeys, strengthen loyalty, and ensure regulatory and data-protection standards are consistently met.
You’ll work closely with colleagues across Fundraising, Marketing, Retail, Finance and external suppliers, driving continuous improvement and ensuring supporter experience remains at the heart of Barnardo’s work.
To be successful as Supporter Care Manager, you will need:
- Experience leading a customer or supporter-facing team in a fast-paced environment
- Strong stakeholder management and communication skills
- A proactive, solutions-focused mindset with the ability to drive service improvements
- Confidence managing processes, performance, data and reporting
If you’re passionate about delivering excellent supporter experiences and want to play a vital role in helping Barnardo’s achieve life-changing impact for children and young people, we’d love to hear from you.
If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Jake.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Job Reference: 2855JP
We know that 91% of people affected by a brain tumour will have experienced a negative impact to their emotional well-being; often exacerbated by cognitive issues, personality changes, long term side effects and reduced prognosis. We’re looking for someone who is passionate about talking to those affected by a brain tumour diagnosis and supporting them through our different channels, including phone line, live chat and email.
In this role, you will work across both our Counselling Service and Adults support team, helping us provide a seamless, joined up experience for our service users. You’ll provide empathetic, practical support directly to individuals, whilst also supporting the day to day running of our free counselling service - overseeing referrals, supporting assessments and helping ensure each element of the service meets our standards and the needs of the community. By bridging both teams, you will play a key role in making sure people receive the right emotional and practical support at the right time, no matter how they reach us.
WHO WE'RE LOOKING FOR:
Someone who can support a wide range of people – from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour.
You will be empathetic and professional, with experience of working in a busy admin or service delivery role. The ideal candidate would also have a strong understanding of counselling principles and practice and would be able to confidently explain our different support services to service users. We are looking for someone with excellent IT and telephone skills and the ability to learn and use various databases is essential.
KEY ACCOUNTABILITIES:
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Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through channels including phone, email and live chat.
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Offer enhanced follow up support for individuals who may benefit from counselling, helping them explore their needs and acting as key link between the helpline and counselling service.
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Provide administrate support for our counselling team, including managing a busy diary to ensure effective and high-quality service delivery.
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Complete counselling assessments to identify needs, risks and appropriate support options for anyone who has referred into the service
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Maintain appropriate and accurate records on our service system and CRM database, as required to evidence the impact and reach of our support services
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Support a team of volunteer assessors and helpline triage volunteers to ensure they receive the help and guidance they need to deliver their role.
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Provide accurate, up-to-date information based on current research, clinical guidance and treatments, conducting your own research and adapting communication to each person, while sharing key insights with the team.
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Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps.
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Develop and review website information related to counselling, mental health and emotional support, ensuring information is accurate and accessible.
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Work to promote the service across all areas of charity and within the wider community
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Identify, manage and escalate safeguarding concerns in line with The Charity guidelines.
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Commit to confidentiality, in line with the service and organisational policy
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Support the Counselling Manager to deliver the counselling service to meet its strategic aims
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.






