Service management jobs

Team: Retail 

Location: Skipton Superstore (Opening November 2026!), succesful candidate should live within a commutable distance

Work pattern: 21 hours per week 

Salary: £14,018.52 per annum

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Van Driver: 

• The Superstore Van Driver plays a key role in supporting the success of the Superstore by ensuring the safe, efficient and timely collection, delivery and movement of stock across the Cats Protection retail network. This includes transporting donated and purchased goods, furniture, electrical items and other bulky stock between customers, donors and stores. 

About the retail team: 

• Our retail operation consists of over 80 charity shops 

• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelry and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'. 

What we’re looking for in our Van Driver: 

• Previous experience of driving a commercial vehicle (manual), driving in variable conditions and using Satellite Navigation equipment

• Experience of handling furniture, bulky items or retail stock and following manual handling guidelines

• Physically able to safely lift and move large donations in accordance with manual handling procedures and health and safety guidance.

• Excellent organisational and planning skills, with the ability to prioritise workload and manage multiple collections and deliveries efficiently.

• Hold a full valid UK driving licence and willing to drive Retail fleet vehicles including a Luton van (with tail lift)

• Flexibility to travel within the region as required 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 6th September 2026 

Virtual interview date: TBC 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

1. Virtual interview via Microsoft Teams 

1. In person interview meet up/interview with Area Manager 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

You will provide high quality, evidence-based speech and language therapy assessment and intervention to children and young people with neurodisabilities and neurodevelopmental concerns, within a multidisciplinary and multi-agency setting. 

Our service delivery aims to promote outcome focussed interventions, safe care, function and participation of children and young people accessing home, school, and community life. You will support children and young people with communication needs, speech, and language difficulties, eating and drinking and tracheostomy care at a highly specialist level, working within a multi-disciplinary and multi-agency setting

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Role Requirements

Clinical Skills and Responsibilities:

• Provide high quality, evidence based and equitable speech and language therapy interventions for children and young people attending The Children’s Trust.
• Lead the provision of high quality, evidence based speech and language therapy provision for children and young people attending The Children’s Trust School in partnership with other members of the Multidisciplinary Team and Education services.
• Support the Multidisciplinary Team regarding the impact of tracheostomies, on speaking and swallowing following assessment of laryngeal integrity, secretion management and swallow.
• Undertake specialist speech and language therapy assessments of children with highly complex needs e.g. multiple co-morbidities, neurodisabilities and chronic conditions, through standardised and non-standardised assessments and clinical observations.
• Devise suitable, individual, speech and language therapy plan that fit within the child’s daily routine, whether to be carried out by parents or members of the Multidisciplinary team; these
• Be an autonomous practitioner with responsibility for assessment, treatment, and planning for an allocated caseload of children/young people.
• Be a key point of support and advice for the speech and language therapy team and Multidisciplinary team.
• Work closely with all members of the Multidisciplinary team, as well as the child and family, to provide a fully integrated approach to the overall management of the child. This will include any home/school visits, professional child related meetings and / or appointments, as required.
• Liaise with all appropriate medical staff, whether employed by The Children’s Trust, visiting consultants or at off-site clinics, and attend clinics with the child as required.
• Contribute to the assessment and discussion of new referrals to The Children’s Trust, carrying out off site referral assessments around the United Kingdom, as required.
• Contribute to child related reports, including looked after children and annual review reports as required, and assist with the collation of these as and when required, in a timely manner and in line with organisational targets.
• Utilise patient reported and standardised outcome measures for each allocated child/young person and complete in a timely manner.
• Assess, evaluate, and recommend discharge/transition plans for children/young people within the multidisciplinary team framework.

Interview Date: TBC

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Relationship Executive – Supporter Engagement & Legacy Giving

We are seeking a confident relationship builder who loves talking to people and wants to use their communication skills to make a genuine difference.

Position: Relationship Executive – Supporter Engagement & Legacy Giving
Salary: £30,000pa
Location: Milton Keynes / Hybrid
Hours: 36.5 hours per week, including one evening per week up to 8pm and, after an initial period, one Saturday per month
Contract: Permanent
Closing date: CVs reviewed on a rolling basis

About the role

This is a people-focused role for someone who enjoys picking up the phone, starting conversations and building genuine relationships.

You don't need previous legacy fundraising experience. You could come from customer service, account management, telesales, supporter care, fundraising or another relationship-focused role. What's important is that you're confident speaking with people, motivated by achieving results and excited by the opportunity to work for a charity.

You'll build relationships with existing supporters, helping them understand the difference they can make through their ongoing support and the possibility of leaving a gift in their Will. You'll manage your own portfolio of supporters, developing relationships from initial conversations through to longer-term engagement.

Key responsibilities include:

• Making proactive outbound calls to existing supporters and having warm, engaging conversations.
• Building trusted relationships and understanding what motivates individual supporters.
• Talking sensitively and confidently about legacy giving and the impact of leaving a gift in a Will.
• Following up supporter campaigns, mailings and events by telephone.
• Sharing inspiring stories about the difference supporters can make.
• Providing excellent supporter care through telephone calls, emails, letters, cards and other personalised communications.
• Working towards agreed targets for calls, engagement and fundraising outcomes.
• Maintaining accurate CRM records and managing your own workload and supporter portfolio.
• Occasionally supporting events around the UK and meeting supporters face-to-face.

About you

Above all, you'll be someone who really enjoys talking to people.

You'll be a natural relationship builder with excellent listening and questioning skills and the confidence to guide a conversation towards an outcome. You'll be comfortable making outbound calls and working towards targets, while ensuring every conversation remains personal, respectful and supporter-focused.

You'll also be organised, comfortable using a CRM or database and able to manage your workload with minimal supervision.

Experience could come from customer service, account management, telesales, fundraising, supporter engagement or relationship management – previous charity or legacy experience isn't essential.

About the organisation

You'll be joining an established international charity working to improve the lives of vulnerable children, families and communities around the world.

This is an opportunity to take the relationship-building skills you've developed elsewhere and use them for something with real purpose – helping supporters understand the lasting difference their generosity can make.

Other roles you may have experience of could include: Customer Relationship Executive, Customer Service Advisor, Account Manager, Relationship Manager, Telesales Executive, Supporter Care Officer, Supporter Engagement Officer, Telephone Fundraiser, Fundraising Officer, Membership Officer, Donor Care Officer or Legacy Fundraiser.

We have multiple roles at different levels for an upcoming project.

We're partnering with a well-respected public sector organisation to appoint an experienced HR Change Consultant to support the delivery of a significant organisational change programme. This is an excellent opportunity for a change professional who is comfortable leading complex consultation processes, influencing senior stakeholders, and ensuring organisational change is delivered in a fair, compliant and people-focused way.

Key Responsibilities

• Lead and support organisational change initiatives including restructures, service redesign and workforce transformation programmes.
• Manage collective and individual consultation processes from planning through to implementation.
• Provide expert advice on employment law, redundancy, redeployment and organisational change matters.
• Build strong relationships with senior leaders, managers and trade union representatives.
• Develop business cases, change documentation, consultation materials and communications.
• Support risk management, governance and decision-making throughout the change lifecycle.
• Ensure all activity is delivered in line with legislation, organisational policy and best practice.

Essential Experience

✅ CIPD qualified

✅ Significant experience leading complex organisational change programmes

✅ Strong consultation management experience, including collective consultation

✅ Previous experience within the Public Sector (Local Government, NHS, Higher Education, Central Government or wider public bodies)

✅ Experience working in unionised environments and engaging with Trade Unions

✅ Sound knowledge of employment law, organisational change, redeployment and redundancies

✅ Excellent stakeholder management and communication skills.

What's on Offer?

• Opportunity to work on a high-profile transformation programme.
• Influence strategic workforce and organisational design decisions.
• Collaborative and purpose-driven public sector environment.
• Hybrid working arrangement.

🔥 Ideal for experienced HR Change Managers, Senior HR Business Partners, Organisational Development Consultants, or Workforce Transformation specialists looking to make an immediate impact.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Greater Manchester Rape Crisis is seeking a compassionate and organised Volunteer and Community Development Worker to join our specialist team supporting women affected by rape, sexual violence, child sexual abuse and exploitation.

This is an exciting opportunity to coordinate and develop our volunteer programme, facilitate survivor-focused groups and activities, build community partnerships, and support women on their journey towards recovery, connection and empowerment. You will play a key role within our Women's Sexual Violence Recovery Hub, helping to create safe, inclusive and trauma-informed spaces for women across Greater Manchester.

Why Join Us?

✔ Make a meaningful difference to the lives of women and survivors.
✔ Coordinate and develop a valued volunteer workforce.
✔ Facilitate groups and community activities that promote recovery and wellbeing.
✔ Build partnerships and strengthen community engagement across Greater Manchester.
✔ Be part of a specialist feminist organisation committed to ending violence against women and girls.

About You

You will be:

• Experienced in volunteer coordination, community engagement, group facilitation or a related support role.
• Skilled in building positive relationships and creating inclusive environments.
• Confident working within a trauma-informed and survivor-centred framework.
• Knowledgeable about safeguarding and supporting women with complex needs.
• Passionate about women's rights, equality and ending violence against women and girls.

Benefits

• Flexible working
• Generous annual leave (30 days plus Bank Holidays)
• Pension contributions
• Reasonable travel expenses
• Free on-site parking
• EAP

#volunteercoordinator #communitydevelopment

In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. The Boparan Charitable Trust exists to create brighter futures for them. Over the last decade the charity has continually increased the number of children it helps year on year. Whilst maintaining its core values of being accessible and flexible to families, offering one of the quickest turnaround times for applications of any charity in the UK, receiving and average of 2000 applications per year.

After a successful few years of growth, the charity has ambitions to continue to meet the increasing demand for its services, making this an exciting and pivotal appointment, as you will become part of the driving force behind this motivated team.

We are looking to recruit a motivated, enthusiastic and highly organised Charity Support Officer to work alongside our in-house team on a variety of third sector functions

You will need to have excellent communications skills, be persuasive, articulate and results driven, with top class administration and organisational abilities. Competent in Microsoft Office packages and various social media platforms.

MAIN DUTIES & RESPONSBILITIES

BENEFICIARIES:

· Be the first point of reference for beneficiary enquires and queries regarding the charity application process.

· Support the beneficiary manager in all aspects of the application process for the charity, to ensure a consistent high level of service delivery and administration.

· Ensure accurately maintained beneficiary records in accordance with GDPR and data protection guidelines.

FUNDRAISING:

· Provide administrative support to the events and fundraising manager as required

· Take ownership of the charity supporter / donor thank you process, in conjunction with the events and fundraising manager.

· Support on the wider charity events, such as the Bright Star Ball, Boparan Golf and Football Tournament.

SOCIAL MEDIA / WEBSITE UPDATES:

· In conjunction with the Charity Director, develop a social media / website calendar. Ensuring consistent year-round messaging for the charity supporters.

ADMINISTRATION:

· Oversee the charity office space, ensuring everything is kept in a tidy and good order for the wider team.

OTHER DUTIES:

· Undertake other reasonably requested duties under the direction of the Charity Director.

SKILLS & EXPERIENCES REQUIRED:

· Previous charity experience desirable.

· Ability to work independently but also as part of a highly motivated team.

· Able to manage competing priorities and meet deadlines.

· Strong IT and administrative skills.

· Organised and proactive approach.

· Flexible and able to travel throughout the UK.

HOW TO APPLY:

Application is by way of a CV and supporting statement.

All interviews will take place at the charity offices in B37 7BQ.

Closing Date for Applications: 12th August 2026.

**(The Boparan Charitable Trust is committed to safeguarding and promoting the welfare of children and vulnerable people. All appointments are subject to satisfactory pre-employment checks, which may include a DBS check where appropriate.)

Head of Fundraising – Oasis Hub Waterloo

Salary: £46,403–£52,420 per annum
Location: Waterloo, London SE1
Hours: Full-time (40 hours per week)
Contract: Permanent

Oasis Hub Waterloo is looking for an experienced and ambitious fundraiser to lead the next chapter of our fundraising journey.

For over 20 years we’ve been serving our local community through an integrated model that brings together education, community services and church. Every week we support children, young people and families through our schools, Foodbank, debt, welfare, housing and immigration advice, youth work, mentoring, community spaces and much more. Our vision is for community: where everyone is included, making a contribution and reaching their God-given potential.

As our new Head of Fundraising, you’ll play a key role in making that vision possible.

You’ll develop and deliver a sustainable fundraising strategy, building income across trusts and foundations, major donors, corporate partnerships, statutory funding, community fundraising and individual giving. You’ll also lead and develop a small fundraising team and work closely with colleagues across the organisation to maximise opportunities for support.

You'll be joining us at a pivotal moment in the organisation, as we seek to embed a sustainable income generation strategy, ensuring we can sustainably meet and grow our £1.3 million budget. This is a strategic leadership role with plenty of hands-on fundraising.

We’re looking for someone who has:

· A successful track record in senior fundraising, particularly securing significant trust and foundation funding.

· Experience developing and delivering fundraising strategies that achieve sustainable income growth.

· Excellent relationship-building and communication skills.

· Experience managing staff.

· A passion for community transformation and social justice.

In return, you’ll join a values-driven organisation genuinely working to transform our community every day.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote wellbeing and are family friendly.

To apply: Please send a CV, alongside the completed application questions by email  - incomplete applications will not be considered. Please visit the Oasis Charity Jobs website for further information.

Closing date:  9am  Wednesday 2 September

Interview date: Thursday 10 September, in-person, at Oasis Waterloo

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from Oasis' Christ-centered ethos.

Oasis is committed to safeguarding and promoting the welfare of children and vulnerable adults. The successful candidate will be subject to appropriate safeguarding checks.

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

About the role

At Norwood, we believe every child and young person deserves the opportunity to have fun, build friendships and discover what they're capable of.

As our Senior Activity Coordinator, you'll play a leading role in shaping and delivering inspiring short breaks, weekend clubs and holiday programmes for neurodivergent children and young people aged 5 to 25.

Working closely with the Hub & Short Breaks Manager, you'll help create safe, inclusive and engaging experiences that reflect the interests, aspirations and individual needs of the young people we support. From developing new activities and mentoring volunteers to supporting programme delivery and service improvements, you'll help shape a service where every young person feels valued, included and able to thrive.

This is an opportunity to combine your creativity, leadership and passion for inclusion to make a lasting difference to children, young people and their families.

About Our Children & Family Services

Norwood's Children & Family Services support neurodiverse children, young people and their families to live happy, confident and connected lives.

Through short breaks, family support, play and youth programmes, we create opportunities for children and young people to build confidence, develop independence, form meaningful friendships and enjoy experiences that are tailored to their individual strengths and interests.

Everything we do is guided by a person-centred approach, ensuring every child feels safe, respected, included and empowered to reach their full potential.

Your Day to Day

You'll:

• Help coordinate and deliver high-quality short breaks, weekend clubs and holiday programmes.
• Design creative, inclusive activities that reflect the interests and aspirations of young people.
• Support the day-to-day running of The Hub, creating a welcoming and engaging environment.
• Mentor volunteers and support colleagues to deliver safe, high-quality experiences.
• Build positive relationships with children, young people, families, schools and partner organisations.
• Support programme planning, registrations, resource management and continuous service improvement.
• Ensure activities meet safeguarding, Ofsted, health and safety and regulatory requirements.
• Support children and young people with personal care and medication where required, ensuring dignity and person-centred support at all times.

Who We're Looking For

We're looking for someone who believes that every child deserves the opportunity to belong, have fun and achieve their potential.

You may already be coordinating activities, leading sessions or supporting children and young people within education, social care, youth work or community services. You'll enjoy bringing ideas to life, motivating others and creating experiences that help young people develop confidence, independence and meaningful friendships.

You'll be passionate about inclusion, comfortable leading by example, and committed to delivering high-quality services that put children and families at the heart of everything you do.

Qualifications, Experience & Training
You'll Bring

• A Level 3 qualification (or equivalent) relevant to childcare, youth work or a related field.
• Experience coordinating or leading activities for neurodivergent children and young people.
• Knowledge of person-centred practice, safeguarding and inclusive approaches.
• Strong communication, organisational and relationship-building skills.
• The ability to motivate others and create engaging, meaningful experiences.

It Would Strengthen Your Application If You Have

• Experience working within Ofsted or CQC regulated services.
• Experience mentoring volunteers or supporting teams.
• Knowledge of Positive Behaviour Support (PBS).
• Experience using communication tools such as Makaton, PECS or AAC.
• Experience contributing to service development or programme improvement.

Reward & Benefits

• 21 days annual leave (pro rata) plus Bank Holidays and Jewish Festival Days
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan
• Blue Light Card scheme
• Cycle to Work scheme
• £300 refer-a-friend bonus
• Career development opportunities
• A supportive team where your ideas and creativity are valued

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Maternity Cover (12 months)

About the role

Working at Crisis Skylight Birmingham, you will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer to maintain a positive volunteer experience. You will work across teams to ensure volunteers’ experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community. You will also lead on the delivery of events that involve our members, build networks and increase awareness of Crisis’ work in Birmingham.

You will have experience of working with people who are socially excluded or with support needs. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing service-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.

About you

• Experience of developing and implementing volunteer programmes.
• Experience of organising successful events.

• Experience of working with socially isolated and excluded groups.

• Awareness of psychologically informed approaches.

• Person-centred, sensitive, and empathetic to the needs of members.

• A track record of successful partnership working.

• Flexible and adaptable to change.

• A strong team player, able to use own initiative and reflect on own practice.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 3rd September 2026 at 23:59

Interviews will take place on Thursday 17th September 2026, in-person at Crisis Skylight Birmingham

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

 
Registered Charity Numbers: E&W1082947, SC040094 

At Ambitious about Autism, we're currently looking for a Site Assistant to join our team at TreeHouse School.

You'll support the Estates Manager in maintaining a safe, secure and well-presented school environment. The role includes carrying out caretaking, cleaning and minor maintenance tasks, assisting with site security and supporting the smooth running of school activities and events.

You'll ensure the school grounds are clean, safe and well-maintained including litter-picking and daily visual checks of the playground and their equipment, recording this on SafetyCulture with evidence. You'll undertake minor repairs as needed and carry out day-to-day caretaking and cleaning duties as directed by the Estates Manager.

You will have:

• Practical skills in cleaning, basic maintenance and repair work
• Knowledge of IT and the ability to access databases to record information accurately
• Awareness of health and safety procedures and ability to apply regulations such as Manual Handling, COSHH, Water Hygiene etc
• Ability to organise workload and complete tasks to a high standard

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Location: Ground Floor Shop Premises, 22/24 Parkway Camden Town, London NW1 7AA

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexiblyAnd more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 31 August 2026 at 23:59

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Job Title: Independent Domestic Violence Advocate - Fixed Term (until 31 March 2027)

Location: Warwickshire
Salary: £26,701.36per annum 
Contract type: Full Time, Fixed Term (Until 31 March 2027)

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.

We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 3 September 2026

Interview Date: 11 September 2026

Team: Finance & Resources

Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday) 

Duration: Permanent (with six months’ probation)

Reporting to: CEO

Hours: 35 hours per week, Monday-Friday

Salary: Starting salary £60,000 

The post holder will be responsible for the following: 

Finance 

• Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc. 

• Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required. 

• Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc. 

• Overall responsibility, with support from the external bookkeeper and internal staff, for: 

• Ensuring accurate recording and maintenance of finance data, including accurate classification of income. 

• Ensuring balance sheet and bank is reconciled and reviewed monthly. 

• Preparing and developing monthly Management Accounts. 

• Oversee preparation of the annual financial statements and manage the external audit. 

• Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season. 

Legal and compliance 

• Overall responsibility for compliance with all legislation / codes. 

• Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements 

 are met in a timely fashion. 

Risk management 

• Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover. 

• Overall functional responsibility for health and safety. 

Office Management  

• Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers. 

• Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards. 

• Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.

• Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment 

People Management 

• Manage the HR function: 

• Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential. 

• Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency. 

• Lead on managing employee relations. 

• Support and line manage the Finance & Resources team (HR Manager, receptionists). 

• Conduct regular supervision meetings and performance appraisals. 

Senior Leadership Team 

• Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives. 

• Support the CEO and colleagues in setting the strategic direction for Glass Door. 

• Represent the CEO on internal or external matters, if appropriate. 

Governance 

• Manage the Resources Committee and Finance Committee on behalf of the trustees. 

• Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers. 

• Organise the Annual General Meeting, including drafting papers and corresponding with members. 

• Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications). 

• Manage the Glass Door complaints process.

Person Specification 

Essential 

Personal Qualities 

• Empathetic attitude towards homeless and vulnerably-housed people. 

• A confident self-starter who will hit the ground running. 

• Ability to operate at a range of levels; with both gravitas and relate-ability 

• A team worker with an open, collaborative style and a practical, “can-do” approach. 

• Commitment to our values of being welcoming; being open to all, without prejudice; 

compassionate; believing individuals can turn their lives around; and knowing we can have a 

bigger impact when we work together. 

• Commitment to and understanding of the issues relating to equality of opportunity and the 

ability to implement change in this area. 

• Ability to adhere to and implement Health & Safety, HR and operational policies. 

Qualifications and Experience 

• Minimum CIMA or CIPFA qualification. 

• Minimum five years’ in-house employment experience post-qualification. 

• Experience of leading and inspiring a team. 

• Experience of budgeting and financial planning, including modelling / scenario planning. 

• Experience with month end reporting. 

Knowledge, Skills, Abilities 

• Excellent working knowledge of accounting software systems e.g. Xero. 

• Fully conversant with best practice in accounting procedures. 

• Excellent organisational skills with strong attention to detail, especially record-keeping and 

electronic filing. 

• Strong written English and numeracy skills. 

• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and 

databases). 

• Good interpersonal and verbal communication skills. 

• Ability to forward plan and schedule workflows. 

• Ability to relate to and work with people from a range of backgrounds. 

Desirable 

• ACA or ACCA qualification. 

• Experience of working with homeless people or similar disadvantaged client groups and an 

understanding of their needs. 

• Experience of working in the not-for-profit sector. 

• Experience of charity accounting/ the SORP. 

• Experience of risk management. 

• An understanding of GDPR and health and safety legislation. 

Head of Finance

Reports to: Director of Finance, Data and Innovation

Line reports: 2

Location: London, hybrid working, with minimum 40% of working time in the office

Salary: London £54,000 (salary band £54,000 - £58000; Outside London £51,500 (salary band £51,500 to £55,500)

Hours: 37.5 hours per week

Contract: Permanent

The Head of Finance will lead the day-to-day finance function, ensuring our financial information is accurate, timely and useful. The role will oversee financial reporting, controls, compliance, payroll, budgeting and forecasting, while managing and developing the finance team. The postholder will work closely with budget holders and senior leaders to support good financial decision-making across the organisation. The role will also provide oversight of key operational areas, including premises, health and safety, equipment and outsourced technology support.

In the first 6–12 months, the postholder will be expected to strengthen monthly reporting, improve budget holder support, maintain clear financial controls, support the annual audit and help embed effective finance processes across the organisation.

Financial responsibilities

· Ensure that all financial data is accurately recorded, maintained and reported in accordance with relevant accounting standards and guidelines

· Ensure compliance with relevant financial, tax and statutory obligations, including VAT, PAYE and other reporting requirements

· Lead financial business partnering across the organisation, ensuring budget holders have the knowledge, skills and tools to manage their budgets effectively. This will include:

• • Running effective budgeting and forecasting processes to ensure the organisation has a robust plan
  • Producing monthly management accounts with useful variance analysis to ensure proper financial management

· Alongside the Director of Finance, develop and maintain financial controls to safeguard the charity’s assets, ensuring clear processes are in place and control checks are documented

· Take full management responsibility for the finance team, lead, motivate and develop them to ensure that they are focused, competent and working effectively and efficiently

· Maintain clear review and approval processes so that financial work is properly checked, authorised and documented

· Oversee finance processes for the trading subsidiary, including reviewing postings, accounts and consolidation entries

· Produce or review monthly payroll amounts and postings

· Lead preparation for the annual audit and statutory accounts, ensuring working papers, reconciliations and supporting evidence are complete and accurate

· Ensure restricted funds, grants and project income are recorded, monitored and reported accurately

Operations

· Ensure premises and properties are managed appropriately on a day-to-day basis

· Ensure we comply with H&S standards in our multiple offices

· Ensure the organisation has the resources it needs to do their job through the procurement/ provision of laptops and other equipment

· Work with colleagues to ensure we comply with GDPR

Person specification: Skill / experience 

Essential

A demonstrable interest and commitment to working with, and supporting people from, a refugee background

Financial and Operational Responsibilities

Strong management accounting experience, including business partnering with budget holders to support good decision-making

Good understanding of UK charity accounting, including charity SORP, audit and year-end reporting

Professional accounting qualification or substantial relevant accounting experience

Management experience and ability to support and develop line reports in a welcoming and inclusive environment 

Understanding of key compliance areas relevant to charity finance and operations, including VAT, Gift Aid, PAYE, P11D and GDPR

Good understanding of charity controls and risk management

Advanced Microsoft Excel skills, strong experience using finance systems (we currently use Xledger) and an interest in AI

Experience of charity fund accounting, including restricted funds and grant reporting

Experience of managing/supporting in the management of outsourced technology providers 

Personal Traits

Able to improve processes and deliver practical changes that make finance easier to use across the organisation

Able to manage competing priorities and maintain high standards during busy periods

Self-motivated, organised and able to deliver agreed outcomes on time

Analytical thinker with good problem-solving skills

Practical, flexible and willing to support both strategic and day-to-day finance work

Excellent verbal and written communication skills with the ability to articulate complex information to different audiences

Strong interpersonal and collaboration skills, with the ability to form effective working relationships with other teams

Desirable

Committed to continuous improvement and the use of agile tools to support business change

Considerations 

· As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks for some roles, obtaining references and verifying a candidate’s identity and right to work in the UK.

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.