Social work jobs

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO
• Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)

The role

The Domestic Abuse Team Service Manager will act as a lead professional for Talk, Listen, Change in Manchester and Greater Manchester. This role will be to lead a diverse team of Adult / Children & Young People’s Practitioners to continue the development of a range of domestic abuse services including those focused on prevention, early intervention, behaviour change, services for victims, perpetrators and children and young people. Additionally, the role will involve building key relationships with partner agencies, local authorities and commissioners and managing contracts.

Services include: 

• Adult Domestic Abuse Perpetrator Provision (early intervention, behaviour change, high risk high harm).
• Thriving Families partnership
• Children and Young People Services (teenage relationship abuse, sibling on sibling harm, CAPVA)

Direct Line Management: 6 to 12 staff, including team leads. 

About you

You’ll be a values driven leader adept at getting the best out of people and leading through people with strong coaching skills. You will be a passionate advocate for the role of perpetrator, Victim survivors and Children’s and Young People’s interventions. You will also have extensive knowledge of Safeguarding and experience of managing Safeguarding issues. Provide strong, inspirational leadership and management of all services including the provision of all line management duties for direct reports (regular one-to-ones, performance appraisals, team meetings, sickness and performance management). 

 We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. 

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

Are you passionate about using research and evidence to influence climate policy and support local and strategic authorities to deliver their climate targets? Do you enjoy working across research, policy and stakeholder engagement in a collaborative, mission-driven organisation? Are you interested in data and impact? Then you could be UK100's new Research and Insights Officer!

You will support the delivery of UK100's research programme, helping to design and deliver projects that generate practical insights for local government. From conducting desk research and stakeholder interviews to producing reports, you'll help turn evidence into actionable recommendations that support ambitious climate action.

You'll also play a key role in translating research into policy and advocacy, through monitoring policy developments and helping to coordinate member networks and working groups. You'll lead on tracking the impact of our programmes by gathering evidence and maintaining organisational knowledge and data systems.

Research programme delivery:

• Support the Research Manager across UK100’s research, policy and member engagement workstreams, contributing to the development and delivery of projects and outputs aligned with organisational priorities and strategic objectives.
• Support the delivery of a research project focused on improving energy performance in the private rented sector. This will include stakeholder and policy mapping, coordination of qualitative fieldwork with local authorities and key stakeholders, and contributing to the development of outputs such as reports.
• Support the broader research programme through activities such as stakeholder interviews, desk-based research, and the development of research tools including surveys, questionnaires, discussion guides and workshop materials.

Policy, advocacy and parliamentary engagement:

• Translate research insights and evidence into policy and advocacy outputs.This includes monitoring relevant legislation, inquiries and policy developments; contributing to consultation responses and policy briefings; and identifying opportunities for engagement.
• Support engagement with parliamentarians and government departments, helping to organise roundtables and meetings that enable members to share evidence and insights with decision-makers.

Impact tracking:

• Lead the tracking and demonstration of UK100's impact, including gathering qualitative and quantitative evidence of our work's outcomes, speaking with member councils about the difference our support has made, and developing case studies that capture and communicate this impact.
• Support the development and maintenance of UK100’s CRM database, website and Knowledge Hub, using data and insights to help track, and demonstrate organisational impact.

Member engagement:

• Support member engagement networks and working groups, including agenda setting, meeting coordination, development of materials, and ongoing administrative support to ensure effective delivery against timelines and objectives.

Communications and dissemination:

• Support the dissemination of research and policy outputs across UK100's network and wider stakeholder base through social media, events, email communications, and contributions to the newsletter.
• Organise and support UK100’s presence at internal/external events, and positively contribute to raising UK100's profile in line with our guidance on branding, tone of voice and key messages.

Job Specification:

Essential Criteria:

• Understanding of research methods
• Knowledge of UK public policy and policymaking processes.
• Experience supporting research projects from planning to delivery and producing written outputs such as reports or briefings.
• Experience coordinating meetings or workshops
• Experience working with multiple stakeholders and managing competing priorities.
• Strong research and analytical skills.
• Excellent organisational and project coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work collaboratively across teams and with external stakeholders.
• Committed to the vision, mission and values of UK100

Desirable Criteria:

• Understanding of the structures and functions of local government in the UK
• Awareness of climate, energy efficiency, or sustainability policy issues.
• Familiarity with communications and public affairs.
• Experience working in a policy, research, think tank, charity, or local government environment.
• Experience collecting and analysing impact or evaluation data.

First interviews will take place online across the 22nd and 23rd of September.

For more information, please read the attached recruitment pack.

A fantastic opportunity has arisen for a Finance Director with a social enterprise on a full-time, permanent basis. As Finance Director, you will lead the Finance function, providing high-quality financial planning, reporting, control, technical accounting and decision support that enables the COO, CEO, Leadership Team and Board to manage financial sustainability, risk and performance across the organisation.

The role has a particular focus on property finance, including the financial stewardship of the organisation’s mixed-use estate property portfolio, service charge arrangements, long-term asset planning and accounting for land and buildings, alongside senior oversight of charity / and social enterprise accounting and long-term financial sustainability. Please note, the COO retains senior executive ownership of financial strategy, capital allocation and organisation-wide financial sustainability.

Please note, there is hybrid working in place with this organisation with 3 days per week required in their London office.

As Finance Director, you will:

- Lead on organisation-wide budgeting, forecasting and financial planning processes, balancing operational requirements with long-term financial resilience and sustainability

- Maintain an effective framework of financial governance, delegated authorities and internal controls that protects organisational assets and supports sound decision making

- Lead on the performance, capability and continuous development of the Finance function, ensuring effective delivery of finance services across the organisation with a business partnering ethos

- Provide strategic financial advice, challenge and recommendations to the COO, Leadership Team and Board on organisational performance, investment decisions and financial risks

- Contribute to organisational strategy, performance management and transformation initiatives

by ensuring financial considerations are embedded within major decisions and change programmes

- Lead a team of 3

The successful applicant will:

- Have significant demonstrable experience in finance within the not-for-profit sector, in a similar role (evidence of continuing professional development in charity / social enterprise finance, property finance, VAT, audit, treasury or systems improvement)

- Be a fully qualified accountant (ACA, CIMA, ACCA etc)

- Have more than 3 years’ experience leading a finance function or senior finance team in a complex organisation

- Be able to work confidently across multiple entities with property ownership within the group (knowledge of, or experience working with asset-owning, organisations and that own, manage or account for mixed-use property subsidiaries assets, including commercial, community or residential elements)

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

The role is full time and fixed term contract for 1 year. This role will be based at Bloomsbury campus with a hybrid working arrangement in place 40/60 split (40% working from office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

The Societies Development Manager is a vital role within the Student Activities team, providing accurate, consistent and innovative support to the student volunteers running over 300 societies. This role will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities. The Societies Development Manager will work collaboratively across the Student Experience directorate to empower student leaders to run impactful activities for their peers - removing barriers to engagement wherever you find them. They will be responsible for leading major events across the Union and project managing key cross-departmental initiatives such as our annual awards celebrations. The successful postholder will be there to expand our programmes, fostering vibrant and inclusive communities and ensuring all students can access the amazing opportunities extra-curricular opportunities available to them no matter what their level of experience. 

Would you like to help create a brighter future for nature? 

Wildlife and Countryside Link is a coalition of 97 environmental charities. We are looking for a Policy and Public Affairs Officer to help develop, advocate and win policy improvements for nature, with a particular focus on the marine environment. 

The Government has promised to halt the decline of wildlife and protect 30% of land and sea for nature by 2030. The marine environment is on the frontline of action – how can we restore habitats at the same time as huge investment in renewable energy? How can we restore fish stocks in a way that supports the future of coastal communities? How can we lead the way on reducing the pollution that is blighting our seas?

We are looking for an enthusiastic and dedicated Policy and Public Affairs Officer to help environmental organisations agree bold answers to key questions like these. This role will manage our marine, bycatch and marine mammal working groups to secure ambitious progress of protection and recovery of the marine environment. This is an exciting opportunity to be to work alongside some of the leading experts in marine policy to deliver joint policy that will transform nature at sea.

You will also play a key role in delivering environmental priorities to key influencers in Government and in Parliament. 

So, we are looking for someone with a keen eye for detail, a good networker with the ability to listen and negotiate, and a reasoned and convincing style of written and verbal communication, with a passion for nature conservation.

As our Corporate Development Executive (Sponsorship), you'll play a key role in securing corporate sponsorship and fundraising income across a diverse portfolio of events. This brand-new Corporate Development Executive opportunity offers the chance to work across research, fundraising, campaigning and policy, helping to create sustainable income that supports people affected by motor neurone disease (MND).

Working closely with internal teams and external partners, the Corporate Development Executive will lead sponsorship activity for the world-renowned International Symposium on ALS/MND while helping to grow long-term corporate engagement across the MND Association.

Main Responsibilities

• Secure sponsorship income from national and international corporate organisations, including pharmaceutical and biotech companies
• Lead sponsorship activity for the International Symposium and other Association-wide events
• Identify, research and develop new sponsorship opportunities and prospect pipelines
• Create tailored corporate sponsorship proposals and presentations
• Build and maintain strong relationships with sponsors, prospects and key stakeholders
• Deliver excellent sponsor stewardship before, during and after events
• Plan and coordinate fundraising activity across events to maximise income and engagement
• Work collaboratively with research, fundraising, events and partnership teams to develop new opportunities
• Monitor performance, maintain CRM records and provide income and impact reporting

About You

Essential

• Experience securing corporate sponsorship, partnership income or significant corporate gifts
• Experience working with pharmaceutical, biotech or related industry organisations
• Strong understanding of the ABPI Code of Practice 2024
• Excellent communication skills, including proposal, presentation and bid writing
• Ability to build credible relationships with corporate partners and senior stakeholders
• Willingness to travel across the UK, with occasional international travel, evening and weekend work as required

Desirable

• Experience engaging corporate partners around scientific research or innovation
• Experience delivering or supporting fundraising activity at events
• Experience using CRM systems to manage relationships and income

Hybrid working Expectations: One day per week Northampton office attendance required. Willingness and flexibility to attend meetings andevents as required – this includes the opportunity to attend our 37th International Symposium, this year hosted in Amsterdam!

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters. 

Job summary including context 
Young Women’s Trust champions young women on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes. We tackle sexism and misogyny, with and for anyone who has experienced this.  

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a thousands-strong network to support each other, build their self-belief, and have their voices heard. We work with young women and anyone who experiences misogyny and sexism to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.  

These are not easy times to be a young woman. The rights and freedoms previous generations fought for can feel up for grabs – sexism is growing louder, online abuse is on the rise, and too many young women are still held back by low pay, insecure work and unequal caring responsibilities. At Young Women's Trust, we believe it doesn't have to be this way, and we're growing our fundraising ambition to match the scale of the challenge. 

You will lead a newly united fundraising programme that has brought together corporate partnerships, major donors, and trusts & foundations - an area that already contributes over 80% of our fundraised income. You'll strengthen existing relationships and secure new partnerships to support our mission: creating a more equal world of work and increasing young women's incomes. 

EDI statement and sense of flexible working and workplace culture 
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team. 

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. 

We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have. 

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home. 

We offer: 

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service 
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid 
• 2 annual wellbeing days
• Employee Assistance Programme 
• Learning and development budget 
• Flexible working which is fully embedded in our working culture

You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants. 

Deadline to apply: 9am Monday 14th September.
Interview dates: 16th, 17th September

We are looking for someone with the values and commitment to increase the independence,self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs. This will be across our Supported Living Services in Kingston.You will be supporting people to live independently in the community in their own homes. 

Who we are 

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond. 

Who you are 

You are someone with experience of or a commitment to developing aperson-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experienceevery day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with;to enable their ability to make decisions about the types of service they are in receiptof and to ensure that your approach is both professional and sustainable. 

Key Responsibilities of this role 

Your primary responsibilities will include: 

• To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation. 

• To apply a collegiate approach to deliverstrengths-basedsupport that maximises independence,knowledge and confidence of those using our services. 

• To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it. 

• To work independently across the boroughs weoperatein, with people in their homes or in accessing support and resources across the community. 

Critical Values in the delivery of this role 

• A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to. 

• Recognition of the skills,knowledge and commitment of those working around you and your contribution to them. 

• A professional,can-do attitude that finds solutions in the darkest corners. 

• A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front. 

Benefits in working for us 

The charity ensures the following benefits for all its operational staff: 

• A baseline commitment to pay London living wage for all its front-line staff. 

• A commitment to training and professional development to at least Care Certificate 

• Inclusion in and contribution to the charity's pension scheme, if eligible 

• Access to a range of discount schemes 

• Access to the charity's employeeassistanceprogramme

Application Instructions

Please apply through our website.

Job description

This is an exciting time to join Spires and play an integral part in delivering our new Croydon Day Centre, which we are delivering in partnership with Croydon Voluntary Action (CVA) and CAYSH, with the support of MHCLG’s Ending Homelessness in Communities Fund.

About us: Spires is a grassroots South London charity working with people impacted by homelessness to lead lives of greater stability. Our support workers provide non-judgemental and tailored advice and guidance to adults who are currently facing homelessness or are at risk. We support people to secure housing that is sustainable, suitable for their needs, so they leave homelessness behind for good.

Part 1:  The Role

This role sits within our Housing and Homelessness (H&H) team. The post holder’s work will centre around three days a week at the Croydon Day Centre, with two days working in the community, which will include working from our refugee drop-in delivery in partnership with Croydon Refugee Day Centre (CRDC). The post holder will also work at our H&H services in Lambeth and Wandsworth on occasion, and colleagues from those services will also support the running of the Croydon Day Centre. The post holder will work from our Stockwell Office on Wednesdays. 

Part 2: Key duties and responsibilities

Service Delivery & Support

· Welcome and engage service users in a non-judgemental, compassionate manner.

· Provide basic needs support such clothing, and access to a safe space.

· Offer advice, advocacy and signposting on housing, health services and other support agencies.

· Conduct assessments of need and develop personalised support plans.

Case Management

· Maintain accurate, confidential records of interactions and support plans.

· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.

· Monitor individuals’ progress and update plans as required.

Centre Operations

· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.

· Ensure safeguarding procedures and organisational policies are always followed.

Crisis Support

· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.

· Support individuals experiencing emotional distress, mental health issues or substance misuse challenges.

General                                                                               

· Be proactive in reviewing and evaluating own performance, and in identifying and acting upon areas for improvement and development.

· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover

· Attend and participate in staff and team meetings and other meetings as required

This job description covers the current range of duties and will be reviewed from time to time. It is Spires’ aim to reach agreement on changes, but if agreement is not possible, Spires reserves the right to change this job description.

Part 3: Person specification

Essential experience

· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.

· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.

· Experience of challenging appropriately and maintaining clear and appropriate boundaries

· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients   

Desirable experience

· Working with volunteers

· Working in the charity sector and/or a day centre environment

Essential knowledge

· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs

· Good understanding of safeguarding practices in a social care and/or day centre environment

· Good understanding of confidentiality and working with sensitive information

· Working knowledge of health and social care services

Desirable knowledge

· A relevant NVQ2/3 or equivalent qualification in a relevant field.

Essential skills and personal qualities

· Excellent written and spoken communication skills

· Information and relationship management skills

· Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines

· IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases

· Non-judgemental with the ability to empathise

Part 4: Summary of terms and conditions of service

Location: The postholder will be an employee of The Spires Centre. This post is based at

Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.

Probation: This post is subject to a 6-month probationary period.

Notice: This post is subject to a four-week notice period.

Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: The role may require travel. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.

Chief Executive Officer

Age UK Gateshead

Age UK Gateshead is looking for its next Chief Executive Officer,  someone who is passionate about people, believes in the strength of community and wants to lead an organisation that makes a real difference every day.

We are a genuinely community-driven local charity. Our services have grown and developed by listening to the people around us, understanding what our communities need and finding practical ways to respond.

From information, advice and advocacy to community activities, dementia support, day services, hospital-to-home support and regulated care through our subsidiary, Living Well North, our work reaches people at very different points in their lives.

Despite the breadth of what we do, the principle behind it is simple:

It’s simply about people.

We are looking for a CEO who shares that belief and can lead Age UK Gateshead through its next chapter.

The Role

As Chief Executive, you will have overall responsibility for the leadership, development and sustainability of Age UK Gateshead and its subsidiary.

Working closely with our Board of Trustees and leading an experienced senior team, you will provide direction while ensuring the organisation remains financially sustainable, well governed and focused on the people we exist to support.

Your responsibilities will include:

• Providing clear and positive leadership across Age UK Gateshead and its subsidiary
• Working with the Board to develop and deliver organisational strategy
• Leading our people, culture and organisational development
• Maintaining strong financial oversight and long-term sustainability
• Overseeing service quality, performance and continuous improvement
• Ensuring effective governance, safeguarding, risk management and regulatory compliance
• Providing strategic oversight of regulated services within our subsidiary, including appropriate assurance around quality and CQC requirements
• Developing sustainable income through funding, commissioned services, partnerships and new opportunities
• Building strong relationships with local authorities, NHS organisations, commissioners, funders, businesses and community partners
• Identifying opportunities for growth, collaboration and service development
• Representing and championing Age UK Gateshead locally, regionally and, where appropriate, nationally
• Providing the Board of Trustees with clear information, advice and assurance
• Ensuring the voices and experiences of the people we support continue to influence our decisions and direction

You won't be expected to do all of this alone. A big part of being our CEO is about leading people well, trusting good people to do their jobs, developing a strong senior team and creating clear accountability throughout the organisation.

Who We're Looking For

We aren't looking for someone who simply wants the title of CEO.

We're looking for someone who is genuinely passionate about supporting people and understands the responsibility that comes with leading an organisation that people and communities rely upon.

You will be comfortable moving between the strategic and the practical. One day you may be discussing finances, governance, contracts or organisational strategy; another you could be meeting a commissioner, visiting one of our services or simply having a conversation with the people we support.

We want someone who is visible, approachable and willing to listen, but who also has the confidence to make difficult decisions when they are needed.

You'll need strong leadership skills, sound judgement and commercial awareness, with an understanding of finance, organisational performance and good governance. You'll also need the ability to build strong relationships and bring people with you.

Our subsidiary delivers regulated care services. You don't necessarily need to have spent your career in regulated social care, but you will need to understand the importance of strong quality assurance and be comfortable providing senior oversight within a CQC-regulated environment.

About Age UK Gateshead

Age UK Gateshead is an independent local charity with deep roots in the communities we serve.

Our staff and volunteers support people in many different ways – sometimes through specialist advice or structured services, sometimes by helping someone regain their independence, and sometimes simply by making sure someone has somewhere to go and somebody to talk to.

Through Age UK Gateshead and our subsidiary, our work spans community support, information and advice, advocacy, wellbeing, dementia services, day opportunities, hospital-to-home support and regulated care.

Our next CEO will inherit an organisation with committed staff and volunteers, established services, strong partnerships and significant opportunities for further development.

They will also be leading in a challenging environment. Demand continues to grow, funding is increasingly competitive and the expectations placed upon charities and care providers continue to increase.

We therefore need a CEO who can balance ambition with sustainability and compassion with commercial awareness – someone who understands that growth only matters when it improves what we can do for people.

Experience & Qualifications

Strong leaders come from different professional backgrounds, and we don't expect our next CEO to tick every box. However, we would particularly value:

• Significant senior leadership or executive experience, ideally within the charity, community, health or social care sectors
• Experience of working effectively with a Board of Trustees, Directors or similar governing body
• Strong financial, governance, risk and organisational management experience
• Experience of developing strategy, leading change and supporting organisational growth
• Experience of income generation, commissioned services, contracts, grants or business development
• Strong partnership experience, particularly with public, voluntary or community sector organisations
• Knowledge or experience of regulated health or social care services and CQC expectations would be advantageous
• Experience of leading and developing multidisciplinary teams
• A relevant professional, management or leadership qualification would be beneficial, although equivalent senior leadership experience is equally valued

Most Importantly

Qualifications and previous job titles only tell us part of the story.

We want someone who knows how to listen, lead and bring people with them. Someone who trusts and develops their team, challenges things when they can be better and is willing to have difficult conversations when necessary.

Someone who can protect what makes Age UK Gateshead special while having the ambition and ability to move it forward.

Because behind the contracts, funding applications, CQC requirements, targets, strategies, budgets and Board reports are real people.

That's why we're here.

It’s simply about people.

Salary: £55,000–£60,000 per annum, dependent on experience.

Interviews to take place: Friday the 18th September

The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners. 

Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.

ABOUT THE HYGIENE BANK 
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

You can read more about our work on our website.

KEY RESPONSIBILITIES 

1. Communications Plan and Content Creation

• Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities. 

• Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral. 

• Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners. 

• Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol. 

• Oversee approval processes, brand resources and organised filing systems for communications materials. 

2. Digital Strategy and Implementation 

• Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns. 

• Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment. 

• Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer. 

3. Ambassadors and Influencers 

• Build and nurture relationships with ambassadors, influencers and public supporters. 

• Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities. 

• Identify opportunities to amplify diverse lived experiences and voices. 

4. Events and Campaigns 

• Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners. 

• Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media. 

• Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements. 

5. External Engagement and media 

• Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets. 

• Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging. 

• Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities. 

• Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity. 

• Manage suppliers, agencies and freelancers, including budgets where required. 
   

6. Data and Monitoring 

• Monitor communications performance using analytics and performance data, ad use insights to improve performance. 

• Prepare an annual review of communications performance and learning to inform future planning. 

7. Team and Internal Communications 

• Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging. 

• Line manage, support and develop the Communications Officer, empowering them to succeed in their role. 

• Provide responsive and practical communications support to colleagues across the organisation. 

 
PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a range of media, from social media content to case studies. 

• A creative mindset, with the ability to find engaging and innovative ways to communicate our work. 

• An appetite for change, learning and continuous improvement. 

• Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure. 

• Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations. 

• Experience of line management, with the ability to support, develop and empower others. 

• A proactive, collaborative and can-do approach. 
   

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 
 
EXPERIENCE 

With experience working in communications and/or marketing, you will be able to demonstrate: 

• Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms. 

• Strong copywriting skills, adapting content for different audiences, channels and formats. 

• Experience producing high-quality marketing and communications materials across digital and offline channels. 

• Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders. 

• Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms. 

• Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential. 

TERMS AND CONDITIONS 

• Salary: £38,000 

• Full time role, or four days per week.

• Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered. 

• Applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Interview dates: from W/c 14th September 2026 

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.

About the opportunity

As a Junior Impact Analyst, you will work with our Greater Manchester Better Outcomes Partnership (GMBOP) and Kirklees Better Outcomes Partnership (KBOP) teams – partnerships that support people across Greater Manchester and Kirklees who are experiencing, or at risk of, housing insecurity and homelessness.

We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story.

Our work is grounded in a strengths-based and trauma-informed approach. We focus on people’s assets, aspirations and choices — not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities.

We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce.

GMBOP and KBOP are subsidiaries of Bridges Outcomes Partnerships

Junior Impact Analyst Responsibilities

Your responsibilities will include.

· Supporting on all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation as well as some programme administration.

· Completing data checks to ensure good quality quantitative and qualitative data is collected by frontline workers.

· Maintaining and updating Power BI dashboards with support from central teams. 

· Regular reporting with insights that support continuous improvement of the programme design and delivery.

· Gathering and analysing data to measure the impact of service innovations.

· Producing monthly board packs for programme performance management.

· Supporting Delivery Partner teams (VCSE organisations who are delivering the frontline services) to ensure they are using the data systems accurately and effectively.

· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.

· Supporting with programme administration including task planning, scheduling meetings, preparing invoices, writing minutes of meetings.

· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.

· Passion and desire to make a positive difference to the lives of vulnerable people.

· Problem Solving: You can make sense of something complex and recommend practical solutions.

· Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.

· Attention to Detail: You are detail focussed, and you ensure the work you produce is accurate and of a high quality.

· IT and Data Analytic Skills: You have a working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

· Previous Power BI experience would be advantageous.

What we will offer you

We are a flexible working employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• The health and wellbeing of our employees is important to us. We offer Life Insurance, Income Protection Insurance and Wellbeing benefits & resources, including YuLife which provides easy access to wellbeing tools, benefits and support services and the opportunity to earn rewards for wellbeing management

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and Development opportunities.

Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training.  All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.

Data Protection Commitment

As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. 

Application process/next steps

If you are interested in the role, please click on the link to our recruitment portal Applied to submit your application. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity and are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. Applications will be reviewed on a rolling basis, so we encourage you to apply early. We may close the vacancy before the closing date if sufficient suitable applications are received.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

About the role 
This role will provide cross team support to both the School Partnerships and the Teaching and Learning functions of the charity. Within the School Partnerships team, they will play a key role in supporting effective engagement of school and MAT partners by ensuring the smooth running of both day-to-day operations and longer-term projects. This element of the role is central to developing and maintaining relationships with schools and MATs, while also managing essential administrative processes, communications, reporting and systems. Within the Teaching and Learning function, they will support the delivery of the training, curriculum design and quality assurance of tutors working across The Brilliant Club’s Access Programmes and Projects. The role leads on several administrative processes, including course design, tutor training and programme team liaison, engaging with stakeholders both internally and externally to ensure that tutors and curriculum documents are of the highest quality when they arrive in schools. It’s a varied and dynamic position that helps keep our teams connected, organised and working efficiently.
 

About you 
The role will best suit someone who: 

• Has excellent organisational skills, including the ability to balance complex and competing needs; 
• Is a collaborative and strong team player, including supporting those in other teams during peak periods; 
• Has a good working knowledge of Microsoft Office, is enthusiastic about working with data and records, and can produce high quality documents with excellent attention to detail; 
• Takes initiative to complete and improve administrative processes; 
• Adheres to information security policies included in the charity’s ISO 27001 manual and completes information security training; 
• Has a demonstrable passion for furthering The Brilliant Club’s mission.