Specialist support worker jobs in Westminster, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE AVENUES YOUTH PROJECT
The Avenues Youth Project (AYP) is an exceptional West London youth club that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. We offer fun and meaningful after-school and holiday activities led by trained youth workers. Our facilities include training kitchen, music recording studio, podcasting studio, arts and craft room, sports hall and classrooms.
We currently have an active membership of over 1,100 children and young people, and are open 6 days a week, 48 weeks a year. All activities are free-to-access, and we raise the £1.2m we need each year through donations, grants and fundraising.
We are a team of 30 employees of which 18 are variable‑hours youth workers.
Our Vision
We believe that every child and young person should have the opportunities to realise their potential, whatever their life circumstances.
Our Mission
Our mission is to deliver high quality recreation activities and skills training to young people in West London, to help them fulfil their potential and boost their long-term outcomes.
Our Values
1. SAFE + COMPASSIONATE
2. POSITIVE + JOYFUL
3. EMPOWERING
4. TRUSTWORTHY
5. COMMITTED to COMMUNITY
These values are at the heart of what AYP does and all staff are expected to live up to them at all times.
ABOUT THE ROLE
Reporting to the Chief Executive, the HR Manager is a standalone role and will lead on the operational delivery of HR initiatives and will manage all aspects of the employee lifecycle across our youth centre, ensuring the organisation remains an inclusive and supportive employer.
The HR Manager will also manage HR systems compliance, while supporting strategic projects that embed best practice and innovation across the organisation.
KEY AREAS OF RESPONSIBILITY
• Manage all aspects of the employee lifecycle.
• Lead recruitment -including drafting job descriptions, conducting interviews, and managing the selection process- onboarding, and offboarding processes.
• Provide employee relations and employment law specialist advice, including disciplinary, grievances, sickness management, capability and redundancy.
• Develop all HR policies and processes.
• Develop and co-ordinate supervision and appraisal processes.
• Plan and coordinate training opportunities, including tailored HR Workshops for line managers and personal development plans.
• Collaborate with Operations Manager in the implementation of Wellbeing initiatives.
• Ensure compliance with employment law, HR best practices, safeguarding, and GDPR.
• Provide regular reporting on people metrics to various stakeholders as required.
• Manage the approved HR budget.
• Maintain and develop HR systems and data reporting.
• Support payroll accuracy and liaise with Finance.
GENERAL RESPONSIBILITIES
• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues.
• Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary.
• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• Adhere to all The Avenues’ policies and procedures.
• Stay abreast of policy and developments in youth work locally and nationally.
• Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.
• Undertake any other duties as may be reasonably required within the scope of the role.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change. Consequently, The Avenues will revise this Job Description as required in consultation with post holders.
ABOUT YOU
• CIPD Level 5 minimum or equivalent experience.
• Proven HR experience across the full employee lifecycle.
• Strong knowledge of UK employment law and HR best practice.
• Experience in recruitment and selection, including competency-based interviewing and selection skills.
• Experience in advising and supporting employee relation matters, including disciplinary, grievances, sickness management, capability and redundancy.
• Strong written skills with ability to draft policies, procedures and reports.
• Experience with HR systems and data management.
• Excellent communication, coaching and mentoring, influencing, and problem-solving skills.
• A proactive, collaborative approach and ability to manage multiple priorities.
• Experience using MS Word, 365, Excel, PowerPoint.
• A genuine enthusiasm for working for young people, with a strong empathy with the vision, mission and values of The Avenues.
• Commitment to safeguarding.
Experience in the charity and/or youth work sector is not essential, but desirable.
APPLICATION PROCESS
If you are enthusiastic about working for young people, please click Apply and you will be asked to submit your CV and cover letter explaining why the role interests you and how you meet the person specification.
Closing date for application: Sunday 8th February 2026
As we review applications on a rolling basis, this advert may close early once a suitable candidate has been selected.
We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity needs.
We are committed to ensuring a fair and inclusive recruitment process. If you require any reasonable adjustments to be made at any stage, please let us know. Example: If you need additional time for assessments, require materials in an alternative format, or need a different interview setting, please inform us, and we will make the necessary arrangements.
Candidates are subject to an enhanced disclosure and barring service (DBS) check, Right to Work checks and references.
The client requests no contact from agencies or media sales.
Job Title – Senior Practitioner - Intercountry Assessment Team
Contract - Permanent
Hours -35 hours per week
Salary - £42,000 per annum (currently under review)
Location – Coram Campus, with home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramIAC
CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions.
CoramIAC have been working with families adopting from across the world for over 26 years. CoramIAC is a charity, not-for-profit and an accredited, legally registered adoption agency. We run outstanding services to support children and families affected by adoption. With the majority of our adopters being from the global majority, adopting from countries where they have connections. We have a diverse staff team. We have had four consecutive outstanding judgements from Ofsted.
About the role
We are currently advertising a senior practitioner within our Assessment team.
The role of the Assessment Senior Practitioner is to provide Coram IAC’s Intercountry assessment and support services in accordance with adoption guidance and regulations. To help coordinate intercountry adoption assessments, quality assuring and overseeing the work of sessional social workers.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 26th January 2026
Interview Date: Tuesday 3rd February 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This role delivers the Pan-London Sexual Violence Alliance (PLSVA) prevention and outreach priorities, strengthening community and professional responses to sexual violence across London.
You will design and deliver trauma-informed, culturally responsive prevention work, including campaigns, training and community engagement, with a focus on Black and racialised communities, LGBTQ+ people, men and boys, and people with learning disabilities. Working within an intersectional feminist framework, you will promote accountability, collective action and clear survivor pathways.
Job description
As the Community Prevention Worker, you will:
- Design and deliver inclusive community prevention programmes, awareness campaigns and training on sexual violence, consent, bystander intervention and male accountability.
- Build and maintain strong partnerships with communities, grassroots organisations and statutory and voluntary sector agencies to improve awareness, responses and referral pathways.
- Work closely with Alliance Navigators, partner agencies and the other Community Prevention Worker to ensure consistent messaging, effective signposting and joined-up survivor pathways.
- Embed survivor voice and co-production through collaboration with the Fearless Collective (Experts by Experience).
- Monitor, evaluate and report on prevention and engagement activity, contributing to Alliance learning, impact reporting and service improvement.
- Model WGN’s feminist, anti-oppressive, trauma-informed practice and operate within safeguarding and good practice standards.
Closing date and interviews
This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.
We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Overview of post:
This is a 12-month paid internship starting in March 2026, supported by the Jack Petchey Internship
Programme. The successful candidate must be available to take up the post by Monday 23rd
March 2026. This internship is designed to provide a structured learning and development
opportunity for someone interested in building a career in the youth, charity, and/or community
sector. The post-holder will gain specialist knowledge working with unpaid Carers and their
families, as well as exposure to how the broader health, social care, and education sectors
operate.
The post-holder will support the delivery of activities and breaks for Young Carers (YCs) and
Young Adult Carers (YACs), including social, educational, and wellbeing groups, groups which
support YC and YAC personal development, create opportunities to build friendships and peer
support networks as well as provide time out from caring roles.
They will help raise awareness of Young Carers by attending e.g. outreach events and school
assemblies alongside staff, will contribute to identifying new YCs, and undertake a specific
project focused on engaging more YACs aged 18–25. This project will involve researching their
needs and preferences and piloting activities to meet these.
Through Sutton Carers Centre’s support and the additional opportunities provided by the Jack
Petchey Internship Programme, this internship offers a high-quality, developmental experience
for someone starting out in the sector. It could be particularly rewarding for someone who has
lived experience of caring and/or wants to develop specialist knowledge and skills in this area.
Principal Tasks
Activity Delivery
• Support the planning, organisation, and delivery of creative, educational, therapeutic
and/or social group activities, workshops, and trips for YCs and YACs.
• Attend school assemblies and other outreach events with colleagues to raise awareness
of Young Carers and help identify new referrals.
• Encourage YCs/YACs to participate in the planning and shaping of activities, including
through forums and feedback.
• Contribute to creating safe, inclusive, and positive environments where YCs/YACs feel
valued and supported.
Young Adult Carers Project
• Lead a time-limited project to engage YACs (18–25), engaging with currently identified
YACs about their interests and barriers to participation.
• Design and pilot a programme of activities and breaks based on findings, with support
from colleagues.
• Contribute ideas of how we can identify and support more YACs.
• Share learning and recommendations with the wider team to inform future service
delivery.
Learning and Development
• Take part in regular supervision, induction and a structured training programme,
including safeguarding, project planning, group work, and communication skills.
• Shadow colleagues across Sutton Carers Centre to build knowledge of Carer support
and wider health and social care systems.
• Receive mentoring to support professional and personal development.
Partnerships and Networking
• Work alongside staff to liaise with schools, colleges, and other community organisations,
as well as colleagues in social care and health settings.
• Build relationships with external partners, providing opportunities to network with other
organisations and potential employers.
• Help promote SCC’s activities through newsletters, social media, and events.
Monitoring and Evaluation
• Support the collection of feedback and monitoring data from activities and events.
• Assist with record keeping, reporting, and communications.
Policies & Procedures:
• Carry out the above duties with due regard at all times to the Equality, Diversity &
Inclusion, Data Protection & Confidentiality, Safeguarding, Environmental, Business
Continuity, Health & Safety and all other policies and procedures of Sutton Carers
Centre.
Other Duties
• To attend and take advantage of managerial and/or peer supervision, team/staff
meetings and undertake appropriate training and any other professional or personal
development.
• To develop and maintain current and accurate personal knowledge of unpaid Carers’
issues and any statutory or legislative changes.
• To participate in staff meetings, staff forums and training events.
• To be flexible with your availability for working hours, as the role will include very
occasional, weekend and evening work, for which you will receive TOIL.
• To work as part of an overall team, contributing to the development of the Centre and
participating in activities, fundraising and promotional events.
• To undertake other duties as appropriate to the post, as agreed with your Line
Manager.
Developmental Opportunities
As part of the Jack Petchey Internship Programme, (information here) the post-holder will also
benefit from:
• An individual £1,000 training budget.
• A dedicated professional mentor for independent advice and guidance.
• Four personal development workshops during the year.
• The opportunity to be part of a peer support network of interns across London and
Essex.
• Participation in Action Learning Sets with other interns.
• Attendance at a programme launch conference and an end-of-programme
celebration.
In addition, the intern will:
• Gain experience of working directly with YCs and YACs.
• Benefit from working within a passionate, ambitious and supportive team environment as
well as a wider community of Sutton organisations determined to effect positive change
for young people and their families.
• Develop skills in activity planning, delivery, and evaluation.
• Learn about safeguarding, equality, and inclusive practice.
• Build competencies that will form a portfolio of evidence for future roles in the youth,
charity and health and social care sectors.
This Job Description is not prescriptive; it outlines the key tasks of the post-holder and
is subject to change in consultation with the post-holder.
The client requests no contact from agencies or media sales.
Location: London (hybrid, 3 days/week in the office)
Contract: permanent, full-time
Interviews: 18-19 February 2026
Are you passionate about delivering high-quality administrative support for a global organisation? The ITF is looking for a proactive and detail-oriented Administration Coordinator to join our team.
About the role
As Administration Coordinator - Global you will supervise and coordinate the work of a team of administrators responsible for providing reliable, high-quality administrative support for international governance meetings and events, and communications to member organisations and external partners.
You will work with colleagues and external stakeholders worldwide to ensure the smooth delivery of the administration function, including the logistical aspects of our global activities, contributing to the successful delivery of our Congress cycle and organisational work programme.
Reporting to the Head of Global Administration, you will help to strengthen long-term administrative systems that are efficient, coordinated and fit for purpose in a complex international environment.
Key Duties and Responsibilities
- Manage a team of administrators and foster an environment of continual development and support and high performance
- Coordinate the workload of the team in the delivery of organisational work programmes
- Develop, implement and update administrative policies and procedures, ensuring consistent and standardised ways of working
- Oversee the logistical delivery of global meetings and conferences
- Oversee the delivery of multi-lingual communications to members (circulars, meeting reports)
- Prepare meeting budget forecasts and contribute to the annual planning and budgeting cycle
About you
We’re looking for a self-motivated and highly organised individual to support the delivery of our global organisational work programme. With responsibility for oversight of the logistical delivery of committee meetings and conferences, you will need the following to be successful in this role:
- Proven experience managing and leading a team, including mentoring, performance development reviews and motivating others
- Strong knowledge of administrative practices, ideally with experience in the delivery of international meetings & conferences
- Ability to prioritise effectively, and manage multiple tasks and projects simultaneously, often working across international time zones
- Clear and accurate written and verbal communication skills with a high standard of written English and excellent attention to detail
- Confidence working with diverse internal & external stakeholders in a multilingual environment (knowledge of languages other than English would be an asset)
- Maintain confidentiality when handling sensitive information
- Strong numerical skills, with experience of budgeting, reconciliation, and expense reporting
- Calm, adaptable and proactive problem-solver with a focus on continuous improvement
- Proficient with SharePoint, Teams, MS Office 365, and familiar with Zoom, Cvent and Concur (or similar tools).
- Experienced with CRM systems and data handling
- Willingness to travel overseas occasionally to support international meetings & conferences
- Commitment to social justice and trade union values, or mission-driven work
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to use your partnership-building skills to make a difference in the lives of learning disabled and autistic young people?
Are you an experienced fundraiser looking for an opportunity to help shape new business opportunities?
This is a new role in the organisation to help us meet the growing need for a safe space for learning disabled and autistic young people to thrive in. You will play an important role in shaping our new business offer and work closely with the Fundraising and Communications Manager to grow our corporate income, partnerships, and major donor income streams.
Key responsibilities:
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Contribute to and help deliver our new business strategy in line with our organisational priorities
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Actively pursue and create new opportunities for Caxton’s fundraising
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Develop a new business pipeline by researching and building relationships with companies whose values align with our work
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Design and deliver tailored cultivation journeys to convert prospects into high-value partners
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Prepare clear proposals, pitch decks and budgets to support partnership development
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Work closely with the Fundraising and Communications team to create materials and pitches for potential and existing partners
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Maintain accurate records of all partnership activity on our database to support good stewardship, forecasting and reporting
General requirements:
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To amplify the voices of learning disabled and autistic young people
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To ensure that no young person suffers discrimination in access to provision as a result of their gender, ethnic identity, sexuality, disability and/or social background.
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To work within and according to Caxton Youth Organisation’s policies and procedures.
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To work in a supportive manner with the staff team, volunteers, and trainees.
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To undertake training relevant to the post, as identified through supervision.
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.
Person Specification
Essential
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Experience of moving fundraising relationships through a pipeline from identification to active supporters.
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Significant and demonstrable experience of building five figure partnerships.
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Good, demonstrable knowledge of commercial sector and how to access decision makers.
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Working to KPI’s and annual targets
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Understanding and experience of brand and strategic charitable partnerships and/or Charity of the Year style partnerships
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Demonstrable experience of supporter relationship management to aid retention, maximise income and secure repeat support
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Strong organizational skills and attention to detail
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Excellent written and verbal communication skills
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A proactive, can-do attitude and willingness to learn
Desirable
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An understanding of challenges faced by learning disabled and autistic young people
Personal Attributes and Other Requirements
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Strong sense of collaborative work, excellent communication and interpersonal skills.
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Highly motivated, curious and thoughtful
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Self-starter, able to use own initiative to show insight and manage competing deadlines.
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Is dependable and professional.
Caxton Youth Organisation:
Caxton Youth Organisation is the only specialist youth club of its kind for learning disabled and autistic young people in Westminster aged 11 to 25. There is nowhere quite like Caxton Youth Club; that’s what the young people we work with and their families tell us, and we passionately believe it too.
Caxton has been around for 77 years, quite something for a small but mighty charity, and our longevity says so much about the importance of the services we provide to ensure young people with disabilities in Westminster are able to advance in their personal development, develop a sense of belonging in our community, and lead independent and fulfilling lives.
The majority of our work is delivered at our dedicated youth club in South Westminster. Our youth work team focus on young people’s social and emotional wellbeing, independence, employability, creating community and opportunities, social action and health & getting active. All these topics are explored during weekly youth club sessions which take place in the evenings, and young people are supported to attend thanks to our very own Caxton minibus which collects and drops participants home across the borough. During school holidays we run trips, including residential trips, giving our members the opportunity to experience life outside London, and parents and caregivers some much needed respite.
Essential Safer Recruitment Criteria
1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.
2. The candidate must be able to provide at least two relevant references prior to taking up the post.
Application Process:
Please submit your CV and cover letter outlining your suitability for the role through Charity Jobs before the closing date. We will be doing rolling interviews as we receive applications.
We will host first-stage interviews the week of the 26th of January.
Applicants must have the legal right to work in the UK. You will also be required to work from our London office/clubrooms at a minimum of once a fortnight, preferably once a week, as part of our hybrid arrangements
Please attach a cover letter outlining your experience in relation to the person specifications for the role.
A specialist youth club for learning disabled and autistic young people in Westminster
The client requests no contact from agencies or media sales.
Job Title: Team Leader - Social Prescribing Link Worker
Reference: TLSP1225
Location: London Borough of Islington
Working Hours: 37.5 hours - 5 days per week
Salary: £36,792 per annum
Benefits: 30 days annual leave, Pension Contribution, Employee Assistance Programme. Hybrid Working (1-2 days working from home)
Contract: Permanent
We are seeking an enthusiastic and experienced team leader to support a team of social prescribing link workers, currently working across two Primary Care Networks (PCNS) in Islington
The Team leader role includes referral screening and case allocation alongside specialisms in e.g. working with specific service user groups, project development, referral pathway development, new service implementation, coaching and mentoring and multi-disciplinary service integration.
This role is well suited to an individual with experience of supporting and developing staff to achieve their goals and service objectives, whilst ensuring quality of service.
The role requires both Team Leader responsibilities and case managing a quota of clients, triaging referrals, actively connecting people to specialist services or community services to promote independent healthy living.
You’ll need excellent IT and organisational skills, be adept at seeking out the information for relevant community services and have a tenacity to help people achieve sustainable outcomes and improvements in their wellbeing.
This role is subject to an Enhanced DBS check with Adult and Child Barring.
Age UK Islington recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Orpheus Centre
The Orpheus Centre is a specialist college that promotes personal development through the arts for young disabled adults. Our work is underpinned by our core values of being joyful, bold, inclusive, resilient and determined, and we are passionate about creating meaningful opportunities that change lives.
The role
We are looking for an enthusiastic and creative Individual Giving Officer (including Digital) to help grow and develop our Individual Giving and Legacy income streams.
You will plan, deliver and evaluate inspiring fundraising activity, build long‑term relationships with supporters, and provide excellent donor stewardship. This is an exciting opportunity to play a key role in shaping how supporters engage with — and feel connected to — the Orpheus Centre.
Salary: £27,000 – £30,000 per annum (depending on experience)
Location: Godstone, Surrey
Hours: Full-time, 35 hours per week (52 weeks per year) Flexible, hybrid and part‑time working options available
Reports to: Deputy Head of Fundraising
Key responsibilities
- Plan and deliver engaging individual giving digitalappeals across multiple channels
- Develop and manage regular giving and donor stewardship journeys to increase loyalty and lifetime value
- Lead on all aspects of legacy fundraising, including promoting gifts in wills and administering legacy cases
- Build strong relationships with supporters, case studies and internal stakeholders
- Develop and nurture a mid‑value donor programme, working closely with senior fundraising colleagues
- Create new and innovative channels of giving, including In Memory and Celebration Giving
- Manage individual giving and legacy budgets and track performance
- Use Salesforce CRM to manage data, analyse performance and produce reports
- Ensure Gift Aid claims are accurate and processed in a timely manner
About you
You will be an organised and confident fundraiser with a passion for building relationships and telling compelling stories.
You will have:
- At least 3 years’ experience delivering fundraising or supporter‑focused projects
- Experience of using databases/CRMs and Microsoft Office (Word and Excel)
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to manage a varied workload
- High levels of accuracy and attention to detail
- An understanding of fundraising regulations, including Gift Aid and GDPR
Desirable:
- Experience in individual giving and/or legacy fundraising
- Experience using Salesforce
- Experience of digital or direct marketing, copywriting or donor communications
Why work with us?
- A supportive and values‑driven working environment where your ideas matter
- Flexible and hybrid working opportunities
- Be part of a passionate team that celebrates creativity and makes a tangible impact on young disabled people’s lives
- Opportunities for professional development and training
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.
Key Responsibilities
- Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
- Build and maintain relationships with prisons, probation services, community organizations, and research partners.
- Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
- Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
- Manage project budgets and resources effectively.
- Contribute to organizational learning and development, identifying opportunities for innovation and growth.
- Collaborate with other teams and contribute to wider User Voice initiatives as needed.
Person Specification
Essential:
- · Personal lived experience of the criminal justice system.
- · Proven experience in project management
- · Experience using project management tools and software
- · Strong communication and relationship-building skills.
- · Experience of supporting and coordinating groups of volunteers.
- · Experience of supporting and managing staff.
- · Ability to manage competing priorities and meet deadlines.
- · Commitment to equity, diversity, and inclusion.
- · A proactive, solutions-focused approach.
Desirable:
- · Experience of working with children, young adults or families affected by the justice system.
- · Knowledge of social research methods and data analysis.
- · Familiarity with the charity sector and/or criminal justice system.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Programme Development Senior Manager (Maternity Cover)
CARE International UK
Salary: £50,178 per annum
Contract Type: Fixed term (Maternity Cover, up to 12 months)
Closing date: 25 January 2026 at 11pm
Interview date: 2 - 4 February 2026
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
Do you want to play a key role in an experienced and passionate team supporting and shaping CARE International UK’s portfolio? Join the Programme Funding Team!
The Programme Development Senior Manager leads on CARE International UK’s largest and most complex proposals – including bids £20m+ and FCDO commercial contracts. They also play a vital role ensuring quality bid submissions to a variety of donors through proposal reviews, contribution to Go/No Go decisions and improvement of design processes and tools. This is a fixed term role for up to 12 months.
About you
You are a passionate and experienced funding specialist, with a proven track record in fundraising from key UK donors – including solid experience of commercial bidding and FCDO frameworks. You will have the ability to lead and coordinate multi-disciplinary teams during proposal preparation, working with partners and colleagues in multiple locations. You have experience in and very good understanding of programme design and meeting institutional and corporate donor requirements. You have excellent communication skills, both verbal and written. You are capable of building strong relationships with both internal and external stakeholders; you are a positive collaborator and a strong team player.
About the role
The postholder will lead on CARE’s largest and most complex bids (particularly commercial contracts) including multi-country, multi partner submissions with budgets in excess of £20m. Working from scoping through to proposal submission. They will also play an important role in ensuring quality programme design reviewing and providing expert advice on bids as well as establishing, adjusting and embedding processes to ensure high quality programme design. Finally, they will support our strategy to diversify our funding sources working closely with our Partnership & Philanthropy Team.
Right to Work in the UK
Following recent changes to Skilled Worker Visa eligibility, a number of roles have been removed from the immigration salary list.
Applicants residing outside of the UK may apply for this role if it is has an eligible occupation code, identifies as a ‘higher skilled’ job and meets the salary threshold. Before submitting your application, please review the latest Skilled Worker Visa guidance here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
· Appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team (contact details on website).
We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
The client requests no contact from agencies or media sales.
Your new company
My client is a large London-based charity.
Your new role
Our role is Finance Operations Manager within the AP team. This role will include:
- Management of a large team, circa 18 staff
- Mentor and develop existing team leaders
- Build key supplier and internal relationships
- Manage day-to-day processing of circa 20,000 invoices per month
- Lead the team through a particularly busy time, including with the transition to a new system
- Recruit and train new staff where necessary
- Design and implement working patterns and structure
- Reconciliation of aged creditors
- Produce KPIs and systems performance metrics
- Liaising with treasury operations to ensure correct funding is in place for payments
- Contribute to IT and Project focus groups, overcoming technical issues
- Train team leaders on staff mentorship, training and support
- Build and maintain relationships with suppliers and internal teams
What you'll need to succeed
In order to succeed, you will need previous experience of managing a large and successful AP team, as well as staff management and training experience.
What you'll get in return
In return, you will have the opportunity to work in a busy and vibrant team, developing staff and contributing to a high-performing environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every child with cancer deserves the chance to survive. As Business Development Manager, you’ll grow corporate partnerships that deliver life-saving care.
Business Development Manager
Salary: £40,000–£45,000 p/a, depending on experience
Location: Hybrid – Home working with Thursdays in our Central London office
Contract: Permanent, 35 hours per week (flexible working considered)
Every child with cancer deserves the chance to survive, no matter where they are born. But in many low-income countries, too many lives are still lost to a curable disease. At World Child Cancer, we are committed to changing this reality. We partner with hospitals across Africa and Asia to improve early diagnosis, strengthen healthcare systems, remove barriers to treatment and ensure children and their families receive the holistic support they need to survive and thrive.
About the role
This is a newly created and high-impact role, perfect for someone who wants to build and drive a corporate fundraising programme with ambition. Reporting to the Head of Philanthropy and Partnerships, you will shape our corporate income strategy, identify exciting new business opportunities, and cultivate high-value, multi-year partnerships that accelerate our mission.
Your work will open doors, build brand visibility and unlock support from companies who want to make a measurable difference to children facing cancer across the world. A significant part of the role will be to develop new business.
What you’ll do
· Lead the development of World Child Cancer’s corporate fundraising portfolio, unearthing and securing new six- and seven-figure partners
· Develop strategic plans and a compelling suite of partnership opportunities, benefits and supporter engagement products
· Proactively engage with and cultivate relationships with new donors and steward existing funders.
· Attend key networking and industry events to build visibility and pipeline
· Work collaboratively to create powerful proposals, cases for support and investment-ready budgets
What we’re looking for
We’re searching for someone experienced in corporate fundraising, who cares about our mission, is proactive, confident and experienced in developing new business.
You’ll bring:
- A successful track record in high-value business development or corporate fundraising, including securing six-figure, multi-year support
- Excellent relationship-building skills, with the ability and confidence to interact with new and existing companies
- Experience of successfully developing cultivation plans to engage new funders
- Ability to research and identify potential new funders
- Ability to translate complex programme detail into compelling pitches, proposals and reports
- Ability to help develop and report on project budgets
- Experience to multi-task and prioritise efficiently
- A collaborative and proactive mindset, and ability to work on own initiative
- A commitment to improving the lives of children with cancer globally
- Understanding of project management
Why join us?
You’ll be part of a small, ambitious and supportive team with a proven track record and the scope to grow. With corporate fundraising still an under-developed income stream at World Child Cancer, there is a genuine opportunity to make your mark, influence strategy, and see the impact of your work on children and families around the world.
Terms of employment:
- Generous 8% employer pension contribution after 3 months
- 25 days annual leave + bank holidays + an additional day at Christmas
- Hybrid working with flexibility
· Location: Hybrid working, with 1 day per week in the office in London, on Thursdays
If you want your work to matter and want to help drive life-changing progress in childhood cancer survival, this could be the role for you.
To apply for this position, please submit your CV and a supporting statement (maximum 2 pages) that addresses the “essential” criteria in the Person Specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £23,000 - £27,000
Location: Hertfordshire
Contract: Fixed Term until 31st March 2027
Hours p/w: 35 Hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.
How to apply:
Please apply with a copy of your CV and a cover letter through our careers site.
- Closing date: 8th February 2026
- Interviews will take place on a rolling basis.
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please email our talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS service.
Sounds great, what will I be doing?
You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Whiteley Homes Trust “the Trust” is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country. Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work.
Established in 1917 the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments and the Village also has a church, activity centre, pool, village hall, shop and community café. There is also a small number of market rented properties within the village.
Huntley House is our Extra Care scheme for residents who require additional support to live independently. The Registered Manager is responsible for ensuring Huntley House is safe, effective, responsive, caring and well led, in line with the expectations of the Care Quality Commission (CQC) and the values of the Trust. You will be required to register with CQC as the Registered Manager.
This customer-facing role provides a professional, high quality and effective service to residents. Working closely with the Housing team, you will support all residents to enable them to live independently in their own homes, with a focus on sustainment, support and resident wellbeing. You will also develop strong working relationships with the Head of Property and Compliance and Head of Estates and Facilities to ensure the building is safe and secure. You will engage and build relationships with residents of Huntley House and help them integrate into the wider Village and local community.
You will have line management responsibility for the Support Workers who provide 24 hour support for residents including personal care in emergencies and organising activities and social events.
Benefits of working for The Whiteley Homes Trust
We value our employees and offer a generous package of benefits including:
33 days annual leave (including bank holidays), increasing by one day after each year of service up to maximum of 36 days (pro-rata for part time employees)
Extra day of leave each year (Trust Day) for William Whiteley's birthday
Opportunity to buy and sell annual leave
Generous Company Pension scheme
Healthcare Cash Plan
Company Sick Pay
Blue Light Card Discounts
Life Assurance
Employee Assistance Programme
Free car parking on site
e Manage the Huntley House Support team with responsibility for recruiting, new employee inductions, training, motivating, performance management and absence management ensuring an efficient, professional, responsive and customer led service.
Lead and develop the team through coaching, engagement, communication, team building and delegation.
Act as a role model for the team and demonstrate good practice.
Develop and maintain strong working relationships with residents, employees and external stakeholders.
Scheme Management
- Take a proactive approach to ensure that the service complies with both the CQC requirements and the Trust’s policies and procedures.
- Oversee the rota to manage resources effectively and provide adequate cover.
- Create a safe, welcoming environment for residents, visitors and employees.
- Complete annual Provider Information return (PIR) to be prepared for a CQC inspection.
- Notify CQC of any changes in the service, incidents or concerns as required.
- Ensure safeguarding referrals are made promptly and accurately and followed up to resolution.
- Promote and support participation in activities and events and consult with residents on the activity schedule.
- Encourage feedback from residents and their families, consider suggestions for improving services and ensure that complaints are investigated fully in line with the Trust’s Complaints Policy.
- Develop, review and update Personal Emergency Evacuation Plan (PEEPs) for all residents and understand their individual support and communication needs.
- Work with the Head of Housing to assess the suitability of applicants to ensure the service meets their needs.
Health & Safety Compliance
- Work with the Health and Safety Consultant and Head of Property & Compliance to ensure full completion of risk assessments, surveys, inspections and audits to comply with statutory regulations.
- Ensure any accidents, incidents or near misses are reported in line with the Trust’s policies and appropriate action taken.
Financial Management
- Develop and manage the budgets for the Huntley House Support team, ensuring efficient allocation of resources while maintaining a high standard of service delivery.
- Maintain sufficient contracted and bank employees to meet the needs of the service to avoid using agency employees.
- Maintain accurate records of the cost of activities and charges to residents to ensure financial transparency and that activities are not run at a loss.
Date and System Management
- Ensure data is accurate and complete and stored securely to meet GDPR regulations and the Trust’s policies.
- Develop the use of the specialist IT system (Pyramid) to deliver a robust support service.
- Provide KPIs monthly and implement processes to ensure targets are met.
Experience, Skills & Knowledge
Essential
- Detailed knowledge of the CQC, statutory requirements and legislation relating to the provision of Extra Care Housing and Support
- A proven track record of delivering a high quality service with high levels of customer satisfaction
- Proven ability to manage risk
- Excellent leadership, organisational and interpersonal skills
- Line management experience including the management of poor performance
- Ability to lead and support a dispersed team working different schedules ensuring clarity and consistent delivery
- Excellent written and verbal communication skills and the ability to adapt to a range of audiences
- Ability to manage budgets and resources effectively
- Demonstratable track record of meeting targets and key performance indicators
- Strong conflict resolution and problem-solving abilities
- Ability to build strong relationships with residents and their families, employees and external stakeholders
- Ability to work on own initiative and as part of a team and be a role model for the values of the Trust
- Able to work under pressure and manage conflicting priorities
- Good organisation skills, flexible and self-driven to achieve
- Proficient in a range of IT packages including Microsoft Office applications
- Willingness to work outside normal office hours to provide support and supervision and deliver activities
Desirable
- Experience as a Registered Manager in a CQC registered scheme
- Experience working with older people
Qualifications
- Level 5 Registered Manager qualification or the willingness to study for this within six months of starting
- GCSE grade C / 4 (or equivalent) in Maths and English
The client requests no contact from agencies or media sales.






