Strategic development officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for someone a lttle bit special - someone who believes in the deep potential of children who are not thriving elsewhere in life and who has the experience, passion, energy and the drive to go the extra mile on these young people’s behalf.
The position is an exciting dual role:
1. Volunteering & People Manager (80% of workload)
You'll become a key cog at the heart ofFree to Be's management team, taking lead responsibility for volunteer and staff recruitment and retention, holding and delivering our volunteering strategy, launching a new training infrastructure through 2026-27, and heading up 'all things volunteering'. With one direct report, you'll aim to grow volunteer numbers year on year, ensure volunteers are well matched, and well supported, onto our residential projects, and lead on quality assurance, including volunteering standards concerns/grievances. Alongside our Services, Operations and Fundraising Managers, you'll be a core management team member holding shared responsibility for the day to day running of an impactful and growing children's mental health and adventure charity and will work closely with our inspiring and supportive CEO to set longer-term key strategic goals underpinning Free to Be's future development.
2. Residential Project Lead Coordinator (20% of role)
Our residentials are fun, immersive, tiring (in all the right ways), impactful and inspiring. A core aspect of all Free to Be Kids staff's roles is leading circa 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers & staff team on project, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have damaged confidence, low self-worth, or other social-emotional needs.
Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. As a manager, you'd likely attend 8-10 residentials in year 1 to build familiarity with both the projects and our volunteer base, with this dropping to c.8 per year thereafter.
On offer to the right candidate:
Salary: Circa £38,000 - £40,000, dependent on experience.
Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.
Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period. A substantial perk of the role is potential to take up to 4 consecutive weeks off to travel each September.
Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%; hybrid working; office with great transport links; flexible working (outside core hours); employee reward scheme; tight-knit, fun, vibrant, cohesive staff team with great morale.
Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.
To start: Early January 2026.
Who we’re looking for:
Our next Volunteering Manager hero. You'll be fun, flexible, energised, experienced in work with young people with addtional needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.
Kind, empathetic, resilient and efficient, you’ll have a real affinity for supporting others - whether volunteers, more junior staff, or children themselves. We're looking for someone who loves working with young people, as you'll be role modelling that commitment and energy to our volunteers and playing a leading role in holding our already thriving team culture. Volunteer Management or HR experience is a bonus, and capacity and personality to quickly pick that up is a must, but ultimately we're looking for the right organisational fit - someone who believes in what we do and wants to step up to join a management team working hard to deliver it.
You’ll have the flexibility to work away from home on (up to) 10 five to six day residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential - for example as a teacher, or running groups in other settings. Experience of working on or leading residentials projects themselves is not required but may be an advantage.
We are a small, vibrant, 'can do', friendly staff team of 10, supported by a committed volunteer base of around 300.
We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.
To apply:
See full Job Description & Person Specification on our website.
Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter and introductory short video, by the closing date of 10pm, Wednesday 26th November 2025.
Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring into the role’.We also ask for a short (1-3 minutes) informal video introducing yourself and touching on the person specification. We have found this helps bring the strongest applications to life, and filters out AI driven applications.
Selection Process and Timeline:
Selection will be via two stage interview. As there is only a short turnaround from application closure on 26th November to 1st stage interviews 1st-2nd December, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.
1st stage interviews: Mon 1st - Tues 2nd December (virtual)
2nd stage final interviews: Mon 8th - Tues 9th December (in-person preferred, London Waterloo)
Please hold interview dates as alternate dates are unlikely to be available.
The role requires an Enhanced DBS check and existing right to work in the UK.
If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!
Using joy, adventure and the outdoors to transform particularly vulnerable London children's mental health.
The client requests no contact from agencies or media sales.
Exciting opportunity for a charity sector Community Helpline Manager in Torbay
The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.
This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.
We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.
We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.
If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.
Salary: £41,041 per annum.
For more information, please download an application pack from our website at Torbay Communities | Job Opportunities - click 'redirect' and you can download the application pack
To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack
Please email completed applications to John Arcus - details in application pack
By 5pm on Thursday 13th November 2025
Interviews will be held across the 18th and 19th November (please keep both days free).
Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Manager
Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As the Fundraising Manager for Behind Closed Doors, you will play a key role in developing and delivering a fundraising strategy aligned with the organisation’s vision, mission and values. This is an exciting and varied role with an opportunity for the post-holder to put their own stamp on it. As our Fundraising Manager, you will build on existing relationships with individual donors, community groups and corporate partners, as well as seeking new opportunities.
This role would best suit a creative and strategic mind who enjoys building relationships and inspiring others towards a united vision: to build lives free from domestic abuse. You will be joining a committed and dynamic team; line managing the Training and Development Coordinator, working within the senior management team and reporting to the CEO.
Please download the recruitment pack for full details.
To apply for this position, you will need a comprehensive CV and supporting statement outlining your interest in the role and organisation, and how you meet the criteria laid out in the person specification. You can apply via CharityJob, or return both documents by Thursday 27th November via email with the reference ‘Fundraising Manager’ in the subject line.
Interviews will take place on Monday 8th and Tuesday 9th December 2025, and will consist of a brief presentation and competency-based questions.
Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.
Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.
Domestic abuse is always unacceptable. We support everyone affected by it, and we act to prevent it. Build Lives Free from Domestic Abuse.
The client requests no contact from agencies or media sales.
Are you a visionary leader with a passion for wildlife and social justice? Northumberland Wildlife Trust is looking for a dynamic Director of Engagement & Fundraising to help shape a Wilder Future across our region. This is your opportunity to join a forward-thinking charity at a pivotal moment, driving strategic change, growing support, and inspiring action for nature and climate.
Reporting to the CEO, this role forms part of the senior leadership team, which guides strategic development and activity towards achieving NWT’s mission. Key components include income generation from diverse sources, fostering widespread support from communities, partners and businesses, budgetary control, monitoring KPIs and ensuring successful outcomes for people, nature and climate.
You need to be driven and ambitious, demonstrate a clear belief in the work of The Wildlife Trusts.
The role is for 35 hours per week. NWT operates a flexitime system.
This salary starts at £49,890 per annum with a 5% pension contribution
The deadline for applications is 9.00 on 3 December 2025. An application form and full job pack can be found on our website. Please note CV’s will not be accepted.
The client requests no contact from agencies or media sales.
We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.
Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.
Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.
Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to work with Westway CT who, due to retirement, are now seeking an experienced, qualified Finance Manager.
Westway CT is a non-profit social enterprise tackling isolation and creating community in West London through the provision of transport services and dedicated drivers offering a lifeline for community groups, older people, and anyone facing challenges using public transport across Kensington & Chelsea, Westminster, and Hammersmith & Fulham.
This is an exciting opportunity for a Finance Manager who, reporting to the CEO, will play a key role in the running of two interconnected entities; a registered society, and its trading arm, which supports and subsidises their charitable aims. In so doing, the successful candidate will be helping to lead the way in a sustainable community benefit model that creates its own income by being part of the wider London transport mix, contributing to the local economy and working towards better air quality.
With line management responsibility of the Finance Officer, you will be an accredited qualified accountant, preferably with non-profit sector experience, with the ability to lead on the financial management of the organisation.
The Finance Manager is accountable for:
- Financial strategy and planning
- Financial management and reporting
- Strategic level income generation
- Payroll, staff remuneration and pension contributions
- Stakeholder collaboration and promotion of Westway CT values
The successful candidate will:
- Demonstrate a strong track record of managing a finance function producing budgets, management accounts, cash flow forecasts and financial reports
- Have an excellent working knowledge of charity and company governance, including reporting standards and preparation of statutory accounts, as well HMRC, PAYE and Pension regulations.
- Be able to conduct financial scenario planning and cost analysis to proactively contribute to the strategic and operational planning and improvement of the organisation (i.e. in the case of investments and capital assets, grant applications, contract tendering, customer pricing, and credit control.)
- Be an efficient, highly organised team player with good communication skills, working effectively with internal colleagues, external stakeholders and suppliers of varying financial experience.
- Provide excellent line management and role modelling for your reports and colleagues to encourage professional development.
- An accredited qualified accountant (ACCA) (CIMA) or equivalent, with a minimum of 5 years’ experience, preferably within the non-profit sector
- Be proficient in Microsoft Office 365, Excel, Sage 50, Quickbooks and/or another similar accounting software
Responsible for the day-to-day finances, you will have a hands-on approach, exceptional time management skills, and the ability to work to tight deadlines in order to make an active contribution to the success and growth of Westway CT who are passionate about their community and making a tangible difference to the lives of local residents.
Westway CT is an equal opportunities and London Living Wage employer.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: London (Flexible working arrangements by agreement)
Closing date: 30 November 2025
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Westway CT interviews dates TBC
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for an ambitious senior fundraiser, with a track record of securing five- and six-figure major gifts, to join our UK Major Giving team and significantly increase our income from high-net-worth individuals, in order to support the people we serve.
You will have the opportunity to work in an international environment, create an impact in a crucial area of fundraising for our organisation’s future, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.
If you are a skilled relationship-builder with a track record of raising significant major gifts from high-net-worth individuals and a strategic mindset, we’d love you to join our small, friendly team.
Background Information and Purpose of Post
As part of our ambitious plans to significantly increase private fundraising, we are looking for a new strategic direction in securing relationships with and income from high-net-worth individuals.
The Philanthropy Specialist at Humanity & Inclusion UK is a new senior fundraising position with responsibility for planning, identifying, cultivating, and managing major donor relationships to secure significant funding, in line with the new global Major Giving Strategy 2026 - 2030.
The purpose of the post is to:
· Develop and deliver HI UK’s strategy for high-net-worth individuals.
· Lead on the new Capital Campaign, 2026-2030, for HI UK.
· Work closely with high-net-worth individuals, family offices, and family foundations to develop high-value philanthropic partnerships and ensure sustained, long-term support.
· Secure five- and six-figure major gifts from a diverse and sustainable base of major donors.
· Develop your own prospect pipeline and provide excellent cultivation of your prospects to produce committed, long-term donors.
· Manage existing partnerships and donors to a high standard.
· Report to and collaborate with the Global Specialist in Major Giving (based in the UK) on the delivery and implementation of your own ambitious philanthropy strategy for HI UK, in line with UK and Federation priorities.
Main Duties and Responsibilities
Strategic Partnerships
You will have responsibility for developing a new strategy for high-net-worth individual support and you will lead the delivery of this strategy to secure high-value philanthropic partnerships under the responsibility of the Global Specialist in Major Giving.
Capital Campaign
Our new Capital Campaign will be an invaluable tool for you in developing funding from high-net-worth individuals in the UK. You will lead on its launch and recruit a Campaign Committee, stewarding them to deliver results.
Relationship Management
You will lead on the development and stewardship of long-term relationships with high-net-worth individuals, family offices, and family foundations.
Income Growth
You will drive the growth of an existing pipeline of high-net-worth individuals and develop this pipeline with new supporters from our individual giving stream and philanthropists who are new to HI, to secure significant gifts.
Collaboration
You will work closely with HI's Global Specialist in Major Giving, HI UK Trustees, our Federal Major Giving team, and international colleagues, to develop compelling proposals and provide timely impact reporting.
Stewardship
You will ensure exceptional donor stewardship and provide a high-quality experience for supporters at every stage of engagement.
Cultivation events
You will initiate and run high quality cultivation events for your donors and prospects, to form part of their stewardship journey.
Data Management
You will accurately manage donor records, communications, and reporting through our CRM.
Other duties
· Maintain a positive and collaborative working relationship with HI UK colleagues, the Federal fundraising and communication teams, and Major Giving counterparts in other HI national associations in Europe and North America.
· Ensure compliance with fundraising regulations and high standards.
· Keep up-to-date and adhere to any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to private fundraising.
· Any other activities commensurate with the level of the post, as may be required by the Global Specialist in Major Giving.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



The client requests no contact from agencies or media sales.
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals.
- Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
- Ensure systems and processes are fit for purpose and support delivery of strategic goals.
- Management and maintenance of the Salesforce system.
- Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
- Provide assurance to the CEO and Board on compliance and operational risk.
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
- Oversee day-to-day budgeting, financial reporting, and grant management.
- Ensure timely processing of payments, payroll, and contracts.
- Support income generation through sound financial planning and operational oversight.
- Review all processes, procedures & delegations and suggest updates as necessary.
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
- Work with CEO to oversee HR matters including performance management (with HR support).
- Prioritise staff wellbeing, engagement, and professional development.
- Support the CEO in succession planning and building organisational resilience.
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
- Monitor performance and report on impact to CEO and trustees.
- Drive operational improvements and support the development of new initiatives.
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
- Support research and innovation projects by ensuring operational systems are robust and effective.
- Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
- Experience of managing budgets and overseeing financial systems.
- Strong line management and team development, with the ability to lead staff and volunteers.
- Excellent communication and organisational skills.
- Ability to balance strategic thinking with hands-on delivery.
- The ability to lead through change and embed new ways of working effectively.
- Commitment to the mission and values of the charity.
Desirable:
- Experience in a small charity or nonprofit organisation.
- Experience of charity governance
- A relevant qualification in safeguarding, HR, or data protection
- Experience managing Salesforce or similar CRM systems
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Shape the future of the organisation at a pivotal stage of growth.
- Take on a broad and varied leadership role with the chance to influence across all areas.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Volunteers are at the heart of our mission
In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.
Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.
We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.
The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.
Key priorities will include:
- Developing strategic partnerships alongside me and our Partnerships Manager
- Understanding the diverse backgrounds and career journeys of our volunteers
- Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved
As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.
Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.
Sue Maskrey
Chief Executive
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Ada!
We are excited to be recruiting, for the first time, a Head of Governance and Performance. This important new role is part of the College’s wider leadership team and is of vital performance in ensuring the effective, efficient performance of the organisation.
The right candidate will thrive in supporting the Board of Governors and College leadership team to work effectively by supporting them to ensure the accurate and efficient production and usage of all accountability reporting and communication throughout the organisation.
Working closely with the Chair of Governors, as the College’s Clerk (training to be provided if necessary) and reporting into the Director of Finance and Compliance, you will thrive on providing detailed organisation to teams and bringing energy to the important discipline and accountability required to ensure a high performing Board and leadership team. You do not need to be a qualified Clerk but must possess a high level of attention to detail, be willing to take initiative where needed and be comfortable working with, and when necessary providing challenge to, senior executives and Board Members.
You will have the opportunity to learn from a wide range of experienced professionals and understand what is really required to support an organisation to achieve consistently high performance. Ada is growing steadily and consistently and the opportunities for this role to grow and expand with the organisation are significant. If this excites you then please read on and apply as soon as possible.
Key Responsibilities and Accountabilities
As Clerk to the Board of Governors
Provide procedural, regulatory, and governance advice to the Board of Governors. Responsibilities include:
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provide administrative support to the governing body, for example: co-ordinating calendar of dates for governing body meetings and preparing agendas, taking notes at meetings for the preparation of minutes and ensuring that all decisions are recorded accurately and objectively, including timescales for actions
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Support the implementation and effective use of New Governance Software and lead the shift to using Generative AI for note taking at meetings. Update and maintain a database of Governance information, ensuring secure handling of confidential data and information in compliance with College Policy and the General Data Protection Regulations.
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support the development and performance of governors in their role, for example: updating them on changes in legislation and policy, informing them of appropriate training and helping them understand their duties
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offer advice to governors and the college on the correct governance procedures and how to improve governance
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Work with the CEO and Executive Leadership Team (ELT) to ensure a high level of governor engagement by ensuring an up-to-date calendar of opportunities, appropriate communications and effective tracking and gathering of feedback
As Governance and Performance Manager
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Support the College’s internal governance function, providing administrative support in scheduling meetings, preparing agendas and taking notes/minutes. Lead the shift to using Generative AI for note taking at meetings and in systems and Processes to improve efficiency.
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Work with the Executive Leadership Team and wider leadership team to co-ordinate regular strategy updates and report on progress against strategic goals and agreed KPIs.
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Input into, and support with the co-ordination of the College’s Wider Leadership Forum and All-Staff sessions.
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Update and Maintain the College’s Risk Register and Master Policy Schedule.
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Assist with co-ordinating internal audit reviews in accordance with approved internal audit plan.
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Receive and co-ordinate timely responses to Freedom of Information (FOI) requests.
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Be a collaborative, enthusiastic member of the College’s wider leadership team, working closely with Staff and Governors to help deliver our ambitious strategy.
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Undertaking other duties commensurate with the role as directed by the Chair or Director of Finance and Compliance.
Safeguarding
The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day.
Equal Opportunities
Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
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To provide and promote equality of opportunity in all areas of its work and activity;
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To recognise and develop the diversity of skills and talent within its current and potential community;
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To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
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To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation.
Applicants with a Disability
Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR team.
Sponsorship
Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
How to Apply
Please submit your CV and a brief supporting cover letter outlining your suitability and interest in the role.
Applications are reviewed on a rolling basis, should we find a suitable candidate, we reserve the right to close the advert earlier than advertised.
Closing date: Friday 14th November 2025
Good luck with your application!
our mission is to educate and empower the next generation of diverse digital talent.
We are seeking an experienced Charity Administrator (Maternity Cover for CEO) to provide continuity and ensure the smooth running of CURE UK during our CEO’s maternity leave. This is a caretaker role: you will be the charity’s sole staff member, responsible for day-to-day operations, donor communications, and ongoing fundraising projects. Strategic leadership will remain with the Board of Trustees — the role is to manage and deliver existing commitments.
Please note:
- Applications without a cover letter will not be accepted.
- As a Christian charity, there is a Genuine Occupational Requirement for the postholder to be a committed Christian, actively living out their faith and able to represent CURE’s ethos.
Key responsibilities include:
- Managing charity communications (office phone, email, and post).
- Preparing and sending quarterly fundraising appeals and monthly supporter newsletters.
- Maintaining donor relationships and ensuring timely acknowledgements.
- Liaising with CURE International head office and hospitals to gather updates and patient stories.
- Overseeing delivery of current fundraising projects (e.g. Operation Zim and surgical training initiatives).
- Managing relationships with grant partners and fulfilling reporting requirements.
- Liaising with CURE UK’s Accountant partner who are responsible for financial management, bookkeeping, charitable giving, governance and financial reporting for board meetings.
- Quarterly summaries of charity activities for the board at board meetings.
- Handling general administration such as management of donor database (if full time role)
Part-time / Full-time Options
This role can be shaped according to the successful candidate’s availability and skills:
- Full-time (37.5 hrs/wk): In addition to the core responsibilities, the postholder will also take on charity finance and administration tasks. These include management of the donor database (Beacon CRM), support with bookkeeping and reconciliation, handling charitable giving for our projects, and processing invoice payments to suppliers.
- Part-time (c. 20 hrs/wk): The role would focus on communications, fundraising, and donor care. Finance, accounting, and governance tasks would be handled by our external Accountant partner.
About You
We are looking for someone with:
- Strong administrative and organisational skills.
- Experience in fundraising communications (appeals, newsletters, donor care).
- Experience in grant fundraising and management (grant writing and reporting)
- Excellent time management skills, with the ability to plan and take responsibility for your own workflow as the sole caretaker of the organisation.
- Ability to manage multiple projects independently.
- Good written communication and relationship management skills.
- Flexibility and willingness to handle a varied workload.
As a Christian charity, there is a Genuine Occupational Requirement for the postholder to be a committed Christian, actively living out their faith and able to represent CURE’s ethos.
What We Offer
- The opportunity to serve in a role that directly supports children receiving life-changing surgery.
- A varied and rewarding position where you will oversee the full breadth of charity operations.
- Support from an engaged Board of Trustees and the CURE International network.
- Flexible, home-based working or co-working office space
About CURE International UK
CURE International UK is the UK arm of a global Christian charity network, CURE International, providing life-changing surgical care for children with treatable disabilities across its eight hospitals in sub-Saharan Africa and the Philippines. CURE International UK’s primary responsibility is as the fundraising arm of CURE International in the UK. We partner with donors, churches, and trusts across the UK to support CURE hospitals overseas, where children receive transformative surgery and holistic care in the name of Jesus.
Mission statement: “to heal the sick and proclaim the kingdom of God”
The client requests no contact from agencies or media sales.
About the Role
This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role. This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.
About ATLEU
Our vision is a just world where no one is enslaved or exploited.
Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.
Our strategic priorities are:
- To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
- To tackle systemic injustice through strategic litigation and pursuing policy change
- To build survivor leadership and influence within ATLEU and across the sector
- To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
- To invest in and support our people to ensure we are effective and sustainable
Our values are integral to who we are, what we do and how we do it.
- There is always another way
We are persistent, resourceful and creative in our approach. We do the hard work to make justice accessible. We don’t give up in the fight for fairness and freedom.
- We make the time. We listen. We hear
We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen. We give advice, not tell you what to do. If you fight, we fight. Our clients’ needs come first.
- Knowledge is for sharing.
We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share. We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.
Employment Information
Job Title:Head of Operations
Job Term:Permanent
Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available
Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)
Pension:7% employer pension contribution
Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata
Reports to: CEO
Line Management: Up to 5 staff members
Probation:6 month probation period
Location:Central London, near London Bridge and with occasional travel to Sheffield
Objectives of the post
To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance.
To manage ATLEU’s team of operations staff including human resources, operations and projects, finance and external bookkeepers.
To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan.
Main Responsibilities
1. Leadership and Strategy
- Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it.
- Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
- Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services.
- Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator.
- Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
- To work closely with the Director of Saltworks to support the operational running of ATLEU’s trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.
2. Finance
- Lead ATLEU’s financial planning, management and reporting processes.
- Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date.
- Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
- Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets.
- Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
- Ensure that accurate records and accounts of monies claimed are held on all cases and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
- Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly.
- Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
- Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.
3. Office and Operations
- Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively;
- Liaise with building management for both offices, manage any rent negotiations and any future office moves
- Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
- Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
- Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies.
- Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required.
- To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files.
4. Human Resources
- The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities.
- In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
- Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
- Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
- Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals.
- Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme.
- Model positive, fair and open people leadership and support other managers in their supervisory capacity.
5. Governance and Compliance
- Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.
- Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.
- Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
- Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
- Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
- Stay abreast of relevant legislation and governance best practices, implementing changes as necessary.
- Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.
6. Information Technology / Data Protection and Cyber Security
- Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research.
- Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
- Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
- Develop and maintain the organisation’s IT and business continuity plan and update it annually.
- Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
- Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;
- Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained.
- Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.
7. Other
- Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
- To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
- To travel to ATLEU’s Sheffield offices as required.
- From time to time to attend other meetings, including out of hours, when necessary.
- To undertake additional duties as may become necessary.
Please refer to the attachment below for further information and the full person specification.
How to Apply
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered.
Please ensure that the cover letter:
- sets out why you wish to work for ATLEU
- addresses the criteria contained in the Person Specification
- demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Monday 15 and Tuesday 16 December.
Candidates may be asked back for a second-round interview.
Inclusion at ATLEU
We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.
We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. Please ensure that the cover letter:
1. sets out why you wish to work for ATLEU
2. addresses the criteria contained in the Person Specification
3. demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you.
Interviews will be held on Monday 15 and Tuesday 16 December. Candidates may be asked back for a second-round interview.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025.
If you do not hear from us by this time, it unfortunately means that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Salary: Circa £80,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week
Contract: Permanent
Location: EdCity, 1 EdCity Walk, EdCity, London, W12 7TF (hybrid working - office-based three days per week)
Lead the next chapter of commercial innovation at Lift Schools
Lift Schools is embarking on a major new chapter, expanding our commercial activity to generate sustainable income that fuels our mission. We’re searching for an entrepreneurial and strategic Head of Commercial Ventures to build and lead our first commercial strategy, growing innovative ventures that balance financial sustainability with social impact.
Reporting directly to the Chief Financial Officer, you’ll play a pivotal role in shaping and delivering Lift Schools’ commercial enterprise strategy. This is a unique opportunity to design, launch and scale commercial initiatives that will directly support our ambition: an excellent education for every child, in every classroom, every day.
About the role
As Head of Commercial Ventures, you will:
- Develop and deliver Lift’s first commercial enterprise strategy, aligned to our educational mission
- Grow and optimise existing ventures such as estate lettings and apprenticeship provision
- Identify and build new market opportunities — products, services and partnerships across the education and wider sector
- Lead development of business models, pricing strategies, go-to-market plans and commercial governance frameworks
- Establish systems, processes and performance metrics to ensure all commercial ventures are sustainable, ethical, and aligned with our educational purpose
You’ll work closely with senior leaders, schools and operational teams to turn ideas into scalable revenue streams, balancing innovation with integrity.
You’ll be someone who:
- Brings a strong track record in commercial business development, product design or venture growth
- Has taken a commercial idea from concept to delivery and scaled it successfully
- Combines strategic acumen with hands-on delivery and entrepreneurial drive
- Understands commercial governance, risk, and compliance in charitable or educational settings
- Understands how to generate revenue in purpose-led contexts such as education, consultancy or social enterprise, ensuring all ventures reflect Lift Schools’ values
- Builds credibility quickly and collaborates confidently with senior stakeholders
- Be a confident and collaborative leader, comfortable influencing senior stakeholders, including Trustees, school leaders and partners, and inspiring cross-functional teams to deliver new initiatives
You are commercially astute, creative, resilient and motivated by impact, someone who sees opportunity where others see limitation.
Who is Lift Schools?
Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
- We will provide an excellent education to every child, in every classroom, every day.
- With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
- We will work with others beyond our network to benefit more children and communities.
How we support you
At Lift Schools, we believe talent drives performance. We offer you:
- Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
Ready to apply? Get in touch here. We can’t wait to hear from you.
The role is due to commence as soon as possible.
Closing date: 19th November 2025, 5pm
Interview date: 3rd December 2025
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.


The client requests no contact from agencies or media sales.
The Royal College of Radiologists are building a world-class digital learning library and we need a visionary leader to help us get there.
We’re looking for a Digital Learning Manager to join our dynamic team and lead the next phase of our digital learning journey. You’ll head up a talented team of learning designers, content developers and LMS specialists, driving the creation of engaging online courses and delivering an exceptional user experience.
The successful candidate will join us as we’re redefining professional development for clinical radiologists and oncologists supporting their growth whenever and however they practice. Together we’ll design and deliver innovative, high-quality learning products that tackle the real challenges of clinical practice.
What You’ll Do
Lead, coach and develop a high-performing team of learning designers, content developers and LMS coordinators.
Oversee the design, development and publication of digital learning resources on time, on budget and to the highest standards.
Shape and embed learning design frameworks, templates and quality assurance processes.
Champion accessibility, inclusion and innovation in digital education.
Collaborate across teams to continuously improve our LMS platform and learner experience.
Use data, analytics and learner feedback to drive continuous improvement.
Contribute to strategic planning, reporting and governance through clear, insight-led dashboards and papers.
What You’ll Need
Proven experience leading the end-to-end design and delivery of digital learning products.
Strong track record of managing and developing high-performing teams.
Expertise in LMS/VLE platforms and digital learning accessibility standards.
Ability to embed efficient, evidence-based learning design processes.
Excellent communication and stakeholder engagement skills.
A collaborative, organised and outcomes-focused approach.
Join us and help shape the future of lifelong learning in radiology and oncology.
To apply candidates must have right to work in the UK.
Why join us:
Make a difference to the lives of Doctors and the specialities they work in every day!
Hybrid working (60% working week can be done remotely)
Modern working environment
Equipment provided to work from home
Generous annual leave allowance
Excellent pension scheme
Interest free season ticket loan and cycle to work scheme
Employee Assistance Programme
Service Manager
Service: Early Help Programme
Location: Birmingham (West Constituency)
Hours: 37 hours per week (full-time)
Salary: £37,211 - £41,518 per annum
Contract type: Temporary (2 years fixed term contract)
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
This is an exciting opportunity to support the coordination of an Early Help Service. The service will focus on identifying service gaps across Birmingham to enable families to access Early Help and support, through the application of Early Help. You will play a key role in leading quality assurance and the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help Support Workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.
The Service Manager will:
- Work closely with the public and voluntary sector.
- Demonstrate an understanding of Early Help Support
- Lead in the allocation of Family Connect Form.
- Demonstrate a strong understanding of quality assurance.
· An ability to work independently, flexibly and in an integrated manner is essential.
· Ability to drive and have the use of own car.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
What will we offer you?
We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
· Follow the link to apply via our website - Click the ‘Apply’ link on the advert and fill out our digital application form
· Closing Date: Saturday 15th November 2025 at 11.59pm
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Priority interviews will be given to those at risk of redundancy.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.


