Support group volunteer volunteer volunteer roles in Manchester

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Can you help us to bring in the funds we need to make the food bank a success? 

We are looking for a volunteer Fundraising Lead to play a significant role in shaping a fundraising strategy, help raise awareness of Bounds Green Food Bank (BGFB) and generate income through events, projects and fundraising activities.

We currently raise money through grants, individual donations and community projects. We would like to broaden our fundraising initiatives and are looking for someone to raise funds, meet fundraising targets, raise our profile with key funding partners, and inspire relevant groups to support us.

About Bounds Green Food Bank: 

Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items and helping alleviate household food insecurity. We strive to promote social inclusion by supporting people and families in crisis situations and needing assistance.

The role: 

• Work with the Board of Trustees to agree a fundraising strategy, including setting annual fundraising targets

• Help to develop a fundraising team

• Identify income-generating opportunities and develop projects

• Build, develop and maintain relationships to secure funding

• Provide guidance to other teams that support fundraising initiatives e.g. the Grants Writing Team, Events Team and the Communication Team

Person specification: 

• Passionate about food insecurity and reducing social isolation

• Experience working in a fundraising role, including grants, trusts and foundations

• Ability and willingness  to work to financial targets 

• Excellent interpersonal and communication skills, and attention to detail

• Able to work flexibly and under pressure

• Ability to be creative and entrepreneurial in order to find new ways to raise funds

Benefits:

• Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)

• Join free social events for volunteers (such as picnics, walks, creative workshops and celebration events)

• Give back to the community - one of the NHS’ 5 Ways to Wellbeing!

• Gain a sense of community and meet the huge team of volunteers

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

Bright Futures UK is looking for passionate and engaging tutors to provide educational support to primary aged pupils in Maths and English and a fun, safe learning environment for young people living with long-term illnesses.

"My student's confidence has come miles forward and my favourite part of the week is working with her on her maths and English!" - Primary Volunteer Tutor

What will you be doing? 

• Run tutoring sessions online to support a young person. 

• Offer subject area knowledge and expertise related to KS1 and KS2 Maths and English. 

• Help to combat social isolation through fun and engaging tutoring sessions. 

• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

• Subject Knowledge: Strong understanding of Primary Maths and English Curriculum. 

• Teaching Skills: Ability to explain complex ideas in a clear and engaging way.

• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.

• Reliability: Consistent availability for the agreed-upon time commitment.

• Experience working with SEN learners is an advantage

• Adherence to safeguarding policies and report concerns to the BFUK Team

• You must be a UK resident and be at least 18 years old.

What difference will you make? 

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.

• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.

• Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

What will you gain?

• Enhanced DBS will be provided

• Safeguarding Level One Training

• Skill Development opportunities

• Direct experience working with children and young people

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!

About us

Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.

Job description

We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives.  This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.

As a Volunteer Interpreter, you will:

• Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear 
• communication between them and various UK service providers.
• Assist refugees in understanding key information related to housing, healthcare, 
• education, and other public services.
• Facilitate communication during meetings, appointments, and community events to 
• support their integration journey.
• Offer support and cultural understanding to ensure refugees feel comfortable and 
• respected throughout their resettlement process.

Key responsibilities:

• Interpret accurately and sensitively between Dari/Pashto and English during one-on-one 
• and group interactions.
• Help beneficiaries understand and complete necessary paperwork or official forms in 
• both languages.
• Collaborate with case managers and external partners to ensure the refugees’ needs are 
• effectively communicated.
• Be aware of and sensitive to the needs of individuals who may have experienced trauma 
• and displacement.
• Follow data protection laws and policies

Essential skills:

• Fluency (written and verbal) in Dari and/or Pashto and in English.
• A high level of cultural sensitivity and empathy towards Afghan refugees.
• Strong communication skills, with the ability to translate complex information clearly 
• and accurately.
• Ability to remain neutral and impartial in all interactions.
• Commitment to safeguarding vulnerable individuals and confidentiality.

Desirable skills:

• Level 3 in Interpretation.
• Previous experience working with refugees or vulnerable communities.
• Knowledge of UK systems such as healthcare, housing, and immigration.
• Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
• Ability to work independently and as part of a team.

Please note:

This is an unpaid voluntary position, offering flexibility to fit around your other commitments.

This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.

To apply please upload your CV and covering letter (max. 2 A4 pages each) 
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these.  We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.

Please get in touch with us if you have any queries.

We look forward to hearing from you

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.

What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Month

Key requirements

• 1 reference

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.

Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Science tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"The phrase "time flies when you are having fun" comes to mind. It's been a really joy teaching my student." - Volunteer Tutor

What will you be doing? 

Run tutoring sessions online to support a young person for one hour per week 

Offer subject area knowledge and expertise related to KS3 Science 

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of KS3 Science concepts and specifications.
2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
4. Reliability: Consistent availability for the agreed-upon time commitment.
5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided
2. Safeguarding Level One Training
3. Skill Development opportunities
4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

Location 

Remote/Online

Time 

1 Hour per Week 

 Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 English tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"The phrase "time flies when you are having fun" comes to mind. It's been a really joy teaching my student." - Volunteer Tutor

What will you be doing? 

Run tutoring sessions online to support a young person for one hour per week

Offer subject area knowledge and expertise related to KS3 English

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of KS3 English concepts and specifications.
2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
4. Reliability: Consistent availability for the agreed-upon time commitment.
5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided
2. Safeguarding Level One Training
3. Skill Development opportunities
4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

Location 

Remote/Online

Time 

1 Hour per Week 

 Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.ed

Would you like to help end food poverty and tackle climate change and CO2 emissions in Greater Manchester, whilst at the same time gaining valuable CV-enhancing experience and skills?

What we offer you

Induction, training and support from the staff of FareShare and its parent charity, EMERGE 3Rs.

Practical experience and transferable skills in warehousing and food redistribution.

A reference after 2 months with us.

An understanding of warehousing and logistics, and the importance of food surplus and recycling initiatives.

Expenses
We reimburse travel expenses up to £6 for car drivers, and up to £5 for public transport costs.
Up to £3 is given towards the cost of lunch if a volunteer has special dietary requirements. (We provide lunch for our volunteers, so will contribute towards the cost of a volunteer's meal, should they bring their own, if what we are offering in the canteen isn't considered suitable; for example, a diet that's restricted for reasons of health, religion, or ethics).

About Us
As a sustainability charity, we take surplus food that's donated to us and redistribute it to people in need.
The front line initiatives we support include food banks, schools, community groups and charities who, in turn, help people who are disadvantaged by poverty.

Our vital work supports people experiencing extreme hardship and prevents perfectly good food going to landfill, where it would otherwise contribute to climate warming. 

We need helping hands in our busy warehouse to receive and catalogue supplies, to load and unload vans, and to prepare orders for delivery. In return we offer training and support to help you obtain skills and experience to boost your CV if you are seeking work. If you're not looking for employment, volunteering with us is rewarding in many other ways; offering an opportunity to help tackle hunger, food waste and global warming, and to make friends, keep physically active and support your community.

This role is vital to the work of FareShare, ensuring that the food in our warehouse is correctly sorted, labelled and organised into orders placed by our charities and community groups.

It is perfect for someone who is:

a) Looking for experience and skills to gain employment in the food industry, warehousing and customer service.
b) Wanting to help their community and/or help tackle global warming.
c) Looking for a practical activity. 
d) Wanting to make new friends.
e) Wanting to keep busy and/or physically fit.

Our volunteer opportunities are available Monday to Friday, for a whole or half day, with shifts between 8:30-am - 12:30pm and 12:30 - 4:30pm. Volunteers are typically involved for one day a week. We are flexible around the hours you can offer us.

What will I be doing?

Receiving, sorting, cataloguing and storing chilled and ambient surplus food in a warehouse, and preparing orders for delivery.

Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates.

Sorting and unpacking deliveries; categorising and recording food.

Assembling food orders placed by charities and community groups.

Maintaining health and safety and food hygiene standards. 

Helping with cleaning and other tasks identified by warehouse staff.

Person Specification: 
You must:

be reasonably physically fit to carry out tasks, including lifting and loading.

have a good command of English in order to understand and follow instructions and health and safety rules. 

have basic literacy and numeracy skills to record quantities and types of food donated.

be able to work in a manner that respects Health and Safety standards.

be happy to complete tasks independently according to instruction.

be positive, friendly and enthusiastic about tackling food waste and food poverty.

be reliable and able to commit to an agreed session/day.

Where is the opportunity based?
We are located in our brand new depot at Maynard House, New Smithfield Market, Openshaw, Manchester M11 2WJ.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us.
This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles.
We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student

What will you be doing? 

Run tutoring sessions online to support a young person for one hour per week

Offer subject area knowledge and expertise related to

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
4. Reliability: Consistent availability for the agreed-upon time commitment.
5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided
2. Safeguarding Level One Training
3. Skill Development opportunities
4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

Location 

Remote/Online

Time 

1 Hour per Week 

 Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.

What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Month

Key requirements

• 1 reference

Location

Region

• Northern Ireland

Additional location information

• Currently looking for applicants within the Belfast Area only!

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.

We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it. 

We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.

We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.

STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.

We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.

Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:

Wednesday 10:00 to 14:00

Thursday 10:00 to 14:00

We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact. 

About the role

Working within our Helpline Services, we’re hoping you’ll feel comfortable to:

• Take helpline calls (listening and speaking on the phone)
• Respond to webchats (reading on-screen messages and typing responses)
• Sending occasional emails

If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.

We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:

• Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
• We have a WhatsApp group where you can keep in touch with other volunteers.
• Volunteer supervisors are available for one-to-one support and discussions.
• Access the training modules as many times as you want.

Who are we looking for?

You’re likely to enjoy volunteering in the Helpline Services if you:

• have a genuine curiosity about people and their experiences
• are able to understand written and spoken English
• are comfortable enough to speak on the telephone
• are comfortable with basic email functions
• have good administration skills
• enjoy listening and talking to people

It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.

This is a volunteer role is remote, so you will need access to:

• a quiet place where you can work in privacy and not be overheard during calls
• a mobile phone or landline
• a computer or laptop

What can you gain from this opportunity?

This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.

How to apply

To apply, please fill in our volunteer form that is linked to this opportunity. 

We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.

About the role:

We are currently seeking qualified, women solicitor, barrister and qualified legal executive volunteers to provide legal advice on our Sexual Harassment at Work (Employment Law) advice line. All volunteering is done remotely and you must be qualified to practice in England and Wales.

What will you be doing?

Our free telephone advice line provides vital legal advice for women experiencing sexual harassment at work, supported by legal advisors with experience in employment, discrimination and harassment law. We offer a safe space for women to talk about their situation and receive expert legal advice to enable them to make important decisions about their future.

We ask all our volunteers to:

• Provide advice on our advice lines for one 2-hour session a month (minimum);
• Attend the induction training session provided by Rights of Women;
• Give clear and accurate legal advice to callers;
• Be non-judgemental and non-discriminatory in their approach;
• Follow our procedures for making records of calls and obtaining monitoring information;
• Keep up to date with the law for the relevant advice lines;
• Attend all agreed advice line sessions (remotely);
• Inform us as soon as possible if they are unable to attend an agreed session;
• Abide by Rights of Women’s procedures, standards and policies, including equal opportunities and confidentiality in relation to staff, volunteers and users.

What are we looking for?

The qualifications and skills we look for in a volunteer are:

• A woman solicitor, barrister or CILEx member;
• A current practicing certificate;
• Ability to work remotely with adequate internet access and a private space;
• Good communication skills;
• The ability to deliver advice clearly and calmly;
• An empathetic, non-judgemental and non-discriminatory manner;
• A working knowledge of the relevant area of law for their advice line;
• Commitment to equal opportunities;
• Commitment to the aims and objectives of Rights of Women.

A feminist percpective on the law and the issues we advise on is essential.

About Rights of Women

Rights of Women’s vision is to achieve equality, justice and safety in the law for all women. 2025 saw our 50th anniversary!

Our mission is to advise, educate and empower women by:

• Providing women with free, confidential legal advice by specialist women solicitors and barristers
• Enabling women to understand and benefit from their legal rights through accessible and timely publications and training
• Campaigning to ensure that women’s voices are heard and law and policy meets all women’s needs.

What difference will you make?
For decades, our volunteers have been at the heart of Rights of Women’s advice lines. They provide trusted legal guidance, compassionate support and reassurance to women navigating complex and distressing legal situations, often during some of the most difficult periods of their working and family lives.

“I have been a volunteer with Rights of Women since September 2003, which possibly makes me one of the longest-serving telephone advisors on the evening helpline; in a way this speaks for itself! The helpline is an indispensable service and many women have told me that they consider it a lifeline.”

“Dealing with the legal system is often a source of great anxiety, uncertainty and confusion. I have spoken with many women in very difficult situations. It is important that they know that we are here for the and it is rewarding to help.”

– anonymous volunteers

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact