Support service manager jobs
Location: The post holder will work from Citizens Advice Brighton and Hove (CABH) offices in Hove Town Hall, with the option of some remote working
Qualifications:Experienced adviser trained to case supervisor level.
Citizens Advice Brighton & Hove is seeking a committed Advice Supervisor to support the delivery of high-quality, client-centred advice across our services.
This is a floating supervisory role, working flexibly between supervising advice sessions, supporting paid and volunteer advisers and caseworkers, and undertaking case checking and quality assurance activity.
The post holder will play a key role in ensuring advice is accurate, well-recorded and compliant with Citizens Advice quality standards, while supporting advisers to develop their confidence, competence and professional judgement.
You will have experience delivering advice in a Citizens Advice or comparable advice service, and confidence in supporting others to deliver safe, high-quality advice. You may already supervise advisers or caseworkers, or have strong case checking and quality assurance experience and be ready to take on a broader supervisory role.
You will be comfortable giving constructive feedback, identifying risk, and adapting your approach to support advisers with different levels of experience. You will also share our commitment to equity, diversity and inclusion, and to providing an accessible and impartial advice service.
We’re here to give advice to everyone, and understand that diversity in our workforce is the best way of understanding the varying needs of the city around us, so we welcome applications from all communities. We ask that all applicants complete an anonymous equalities survey online to help us understand if we’re succeeding in our aims, and appreciate you taking the time to complete this.
We value diversity and welcome applications from all communities, especially those with lived experience of the issues we address. Adjustments for the recruitment process are available.
Closing date for applications: Monday 23rd February 9am
Expected interview dates: W/C Monday 2nd March – dates TBC.
Thank you!
A place to create moments that matter
Location: Astura Court, (Potternewton) and Maple Croft (Moortown), onsite
Salary: £29,580 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday - Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
The role
At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.
As a Specialist Housing Partner (Independent Living Housing Officer), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.
What You’ll Do:
• Be a visible, supportive presence in our schemes, building strong relationships with residents.
• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
• Encourage community engagement and help residents live independently for as long as possible.
• Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.
• Collaborate with internal teams and external partners to deliver joined-up support.
• Escalate and take cases to court as a last resort, ensuring all other options have been explored first.
Why This Role Matters:
You won’t just be managing housing - you’ll be creating safe, supportive environments where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.
Salary
The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
• Experience delivering housing management services within a specialist or generic housing context.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience
• Strong understanding of anti-social behaviour management and rental income collection processes.
• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
• Knowledge of safeguarding practices within a housing context.
• Regular business travel will be necessary to other Accent sites and off-site meetings as required.
Successful candidates will undergo a DBS check.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.
REF-226 042
Thank you!
This is a fixed term, maternity cover role (for up to 12 months).
The Role
We’re looking for a super-organised, people-friendly administrator to help keep our Digital, Marketing and Business Enterprise teams running smoothly.
You’ll be right at the heart of our digital activity, triaging requests, managing web and marketing tasks, and helping make sure work is prioritised, tracked and delivered on time. You’ll be the go-to person who helps turn ideas and requests into clear actions, while also providing wider admin support that keeps everything ticking along behind the scenes.
If you enjoy variety, like bringing order to busy workloads, and get satisfaction from helping teams do their best work, this role is for you!
About You
You’re organised, proactive and enjoy making things happen.
You’re confident communicating with a wide range of people, happy juggling different tasks, and calm when things get busy. You don’t need to be a digital expert, but you’re curious, keen to learn new systems, and comfortable using that knowledge to help triage queries and solve problems.
You’ll have experience in an admin or coordination role, be comfortable working with digital tools and shared systems, and enjoy being the person who brings clarity, structure and a positive energy to the team.
About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple: SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience.
As part of our team, you'll enjoy:
- Salary of £24,362 per annum
- Generous paid holiday - 24 days per year, plus 8 closure days (around Easter, August and Christmas) on top of 8 bank holidays.
- Defined contributions pension scheme
- Travel perks – discounted UniLink and Blue Star bus passes
To find out more, visit our website.
Apply Now
You can easily apply using your CV and covering letter by clicking on 'Apply Now'.
Closing Date: 10am, Friday 20 February 2026
Interview Date: 2 March 2026
Please note feedback will not be provided if you are not shortlisted for interview.
SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
Registered Charity
51 - 100
Our vision is to enrich the life of every student.
The client requests no contact from agencies or media sales.
Thank you!
About the role
This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced abuse or violence. Your work will enable TNBI people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
You will be joining our advocacy and support team, supporting TNBI survivors across the UK. You will work directly with TNBI victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will work with mainstream services to ensure the voices and experiences of TNBI survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
Location: Galop’s offices are located in London. This role will be hybrid working, with both home working and working from the office.
Hours: Full Time (35 hours per week)
Contract: Until 31 March 2027 (extension subject to funding)
Reports to: Senior TNBI Independent Victim Advocate
Salary: You will start on scale point F1, £31,986.91 per year (including London Weighting of £4,212.01).
Closing Date
Applications should be submitted by 10am on 11th February 2026.
Interviews will be held on 19th and 20th February 2026.
REF-226 154
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £23,000 - £27,000
Location: Hertfordshire
Contract: Fixed Term until 31st March 2027
Hours p/w: 35 Hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.
How to apply:
Please apply with a copy of your CV and a cover letter through our careers site.
- Closing date: 8th February 2026
- Interviews will take place on a rolling basis.
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please email our talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Registered Charity
51 - 100
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for an experienced museum and heritage professional with a curatorial and/or learning and engagement background to ensure our collection, archive and content development has relevance for diverse audiences and partners.
The role of Head of Content, Learning & Engagement offers a hugely exciting opportunity to join a young and ambitious charity at a pivotal moment in its evolution.
You will develop our work across the collection and archive, including having curatorial oversight for Crystal Palace Museum, ownership of which will be transferring to the Trust during 2026. You will also lead our learning and engagement programmes, ensuring all activity is audience-driven and rooted in our mission, values and strategic principles and taking inspiration from our rich heritage and landscape and fascinating creative, cultural, and sporting legacy.
The client requests no contact from agencies or media sales.
Thank you!
Who we’re looking for
We are looking for a passionate and skilled development professional who wants to make a real difference for children, young people, and families in Bury. The main aim of this role is to strengthen the capacity of VCSE organisations in Bury to deliver safe, inclusive, and impactful services for children and young people.
This role is about more than delivering projects. It’s about shaping systems, amplifying voices, and building capacity across the voluntary sector. You will be a connector, advocate and facilitator: supporting grassroots organisations to thrive, embedding safeguarding and better practice, and championing youth voice in decision-making.
If you believe in co-production, equity, and the empowerment of communities, this is your opportunity to lead work that transforms lives and strengthens the VCSE sector in Bury for the future.
Main Responsibilities
- Scope the children’s and young people’s sector in Bury, building positive relationships in the process.
- Create and maintain relationships with children & young people’s VCSE groups and organisations
- Supporting the work of our VCSE organisations and helping them to increase their capacity and capabilities, including their safeguarding skills, through information, advice and guidance (IAG) and training
- Working closely with Bury Integrated Safeguarding Partnership to develop and deliver high-quality, accessible child safeguarding materials, training, workshops and support packages that enable VCSE groups and organisations to build strong and effective safeguarding policies and procedures to meet safeguarding requirements
- To enable the VCSE sector to develop its safeguarding practices and policies with children, and to meet their safeguarding requirements
- Develop and deliver Trauma Informed Training to VCSE groups and Organisations. · Facilitate the Bury VCSE Children, Young People's and Families Forum, including ensuring the production of the forum’s communications, paperwork and resources.
- Represent Bury VCFA and the Bury VCSE Sector as appropriate at key boards, forums and meetings. · Build positive working relationships with VCSE groups and organisations, statutory partners, commissioners and funders.
- Advocating for the role of the VCSE sector in strategic plans/as delivery partners in line with Bury memorandum of understanding between the public and VCSE sector.
- Lead youth engagement initiatives, including youth-led grant-making and civic leadership development · Support co-production activities with young people and families to influence local service design.
The client requests no contact from agencies or media sales.
Thank you!
Salary: FTE £30,878 per annum, pro rata (£16.97 per hour)
Location: Peterborough - fully onsite during training, moving to hybrid afterwards.
Contract: 12-month fixed term, part-time (17.5 hours per week).
Hours: 4–4.5 hours per day across 4 days (must include Monday), between 8am and 6pm, Monday–Friday.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.
You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.
You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.
By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.
Salary
The spot salary for the Complaints Resolution Partner post is £15,439 per annum (FTE £30,878 per annum) for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
- You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
- You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
- As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
- Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
- Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
REF-226 378
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Programme Coordinator
We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy.
Salary: £34,000–£43,000pa DOE
Location: Central London (hybrid: 60% office / 40% home)
Hours: Full time, 37.5 hours per week
Contract: 12 month fixed term
Closing date: 28th February 2026
Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March
Start date: April 2026 or as soon as available
About the Role
As Programme Coordinator, you will play a key role in delivering the Impact Investing Organisation’s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you’ll support activities spanning research, stakeholder engagement, project coordination and thought leadership.
Key responsibilities include:
- Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow up.
- Supporting and developing relationships with stakeholders across financial services, government, business and civil society.
- Contributing ideas and supporting constructive discussions during engagements.
- Assisting communications and engagement activity, including social media, campaigns and sector advocacy.
- Producing clear and well structured written materials such as briefings, presentations, articles and fundraising proposals.
- Conducting desk research and supporting stakeholder engagement to inform research and programme design.
- Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery.
- Supporting internal processes, systems improvements and team wide initiatives.
About You
We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support.
Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential.
Experience in investment, financial services, social impact, policy or related fields is welcome but not required.
About the Organisation
This Impact Investing Organisation is an independent non profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under represented backgrounds and encourage flexible working.
Other roles you may have experience of could include:
Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. #INDNFP
Use of Artificial Intelligence (AI) in applications
We recognise that AI tools are part of many people’s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make your fundraising and partnership development skills count for more.
Artizan International’s mission is to transform the lives of people with disabilities, enabling
fulfilling, independent futures through social enterprise, hospitality, and community inclusion.
Rooted in compassion and integrity, we co-produce sustainable programmes that build skills,
opportunity, and visibility in the UK and South America. Positively changing attitudes,
championing every individual and fostering a more equitable, joyful future. Our work is life-
changing, and we’re growing.
As we enter a time of exciting strategic change, we are looking for a passionate and
proactive Fundraising & Partnerships Lead to help us grow and diversify our community and
commercial partnerships, income and support income base from which we deliver our life-
changing work.
Role Purpose
This role is central to ensuring the long-term sustainability and growth of Artizan
International. The Fundraising & Partnerships Lead will develop and manage relationships
with community, commercial organisations, trusts, foundations, and individual donors,
building on a compelling case for support and championing our mission with energy and
integrity.
Key Responsibilities
● Identify and pursue new support and funding opportunities aligned with our values
and strategic priorities, researching and writing compelling applications.
● Develop individual support and fundraising marketing campaigns in collaboration with
the Artizan team.
● Build and maintain partnerships with community and commercial organisations,
trusts, foundations, plus faith-based and social-inclusion institutions
● Manage relationships with existing funders, ensuring timely reporting and strong
stewardship.
● Maintain accurate records of fundraising activities, targets and donor
communications.
● Contribute to the development of fundraising strategy.
Reports to
You will report to the Chief Executive.
Person Specification
Essential:
1. Passion for ethical, purpose-driven social inclusion
2. Proven successful experience in securing support and funding from corporate and
individual donors, trusts, foundations and individuals
3. Strong partnership-building and relationship-development skills
● Grant-funders
● Commercial organisations
● Faith-based and social-inclusion organisations
4. Excellent written and verbal communication skills, with the ability to craft compelling
narratives.
● Grant applications
● Support
5. Self-motivation and organisation
● Work independently
● Self-management and delivery to deadlines
6. Confident using standard digital tools (e.g. Google suite, CRM systems or fundraising
databases).
Desirable:
7. Experience working in a small charity or social enterprise environment.
8. Understanding of impact measurement and reporting to funders.
9. Experience with donor stewardship and donor journeys.
10. Familiarity with fundraising compliance and best practice.
Note: Artizan is committed to safeguarding and promoting the welfare of children &
vulnerable adults and expects all staff and volunteers to share this commitment. Applicants
must be willing to undergo child protection screening including checks with past employers,
prohibition orders and DBS checks.
Why Join Us?
● Be part of a mission-driven team making a meaningful global impact.
● Flexible working hours and a supportive working environment.
● Opportunity to shape how we grow and develop our support base.
The client requests no contact from agencies or media sales.
Thank you!
A place to create moments that matter
Salary: £37,412 per annum, pro rata (including car allowance)
Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office
Contract Type: Permanent
Hours: 35 hours per week, Monday -Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers.
You’ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants.
Sometimes things don’t always go to plan, so you’ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary.
You’ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day.
Salary
The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements.
If you're still developing in some areas, we’ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.
You’ll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community.
About you
You’ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you’d be willing to work towards it. You’ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you’ll be travelling across our Accent sites and estates, you’ll need a full UK driving license and access to a vehicle.
The successful candidate will undergo a DBS check as part of the pre-employment checks.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email: [email protected]
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.
REF-226 041
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HR Assistant (fixed term - maternity cover) Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm) Salary: Band Q: £27,536 – 29,191 (annual FTE, will be pro rata’d based on working hours) Hours of Work: 24 hours per week (0.67 FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend). Role Overview The HR Assistant is responsible for delivering efficient and accurate HR support across the organisation. This role manages employee and volunteer records, oversees recruitment and onboarding processes, coordinates training and development activities, and ensures compliance with HR policies and procedures. Acting as the first point of contact for HR queries, the postholder plays a vital role in supporting a positive employee experience and upholding Action for Carers’ values of Focus, Inclusion, Respect, and Excellence. Person Specification – Experience, Knowledge & Skills Essential Essential Experience
Essential Knowledge
Essential Skills
Desirable
Key Responsibilities HR Administration
Attraction & Selection
Engagement, Training & Development
Employee Relations & HR Policies
General
To Apply If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application. |
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Royal Liverpool Philharmonic is now seeking an exceptional and visionary Director of Development to lead its fundraising at a pivotal moment in its evolution. This newly created senior role reflects a step change in ambition as the organisation embarks on an exciting new chapter of growth, partnership and global profile. Reporting to the Chief Executive and sitting on the Executive Team, the Director of Development will inspire and lead a talented development team while playing a central role in shaping the organisation’s future direction. You will spearhead major fundraising initiatives, including a landmark capital campaign to realise plans for a new recording, rehearsal and creative centre — envisaged as an “Abbey Road of the North” — designed to support future talent, innovation and the wider creative economy of the Liverpool City Region. Alongside this, you will help secure the long-term success of Royal Liverpool Philharmonic’s award-winning artistic, learning and community programmes.
The successful candidate will be a dynamic, relationship-driven leader with a strong track record of securing transformational income within complex, mission-led organisations. You will bring strategic vision, deep knowledge of the philanthropic landscape, and the confidence to unlock new sources of support from individuals, trusts, foundations and corporate partners. Crucially, you will play a leading role in articulating a clear, compelling and cohesive external narrative for Royal Liverpool Philharmonic — one that brings together its heritage, ambition, social impact and future aspirations — and ensure this story resonates powerfully with funders, partners, civic leaders and audiences. Passionate about music and culture, you will be an inspiring leader, a trusted advisor to the Board and Executive, and a persuasive ambassador for an organisation that exists to enhance and transform lives through music.
The client requests no contact from agencies or media sales.
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Location: London
Hours: Full-time (35 hours per week)
Contract: Temporary (up to 3-months)
Rate: £16.44 per hour (£18.42 including holiday)
Start Date: ASAP
About the Role
A busy Higher Education provider is seeking a proactive and well organised Admissions Officer to support their admissions function on a fulltime, onsite basis in Fitzrovia. This role is ideal for someone who enjoys delivering excellent customer service, working with data, and ensuring applicants have a smooth and positive experience throughout the admissions process.
You will be responsible for the accurate and efficient processing of applications across a range of undergraduate and postgraduate programmes. The role involves liaising with internal teams and external bodies, supporting compliance-related processes, and contributing to improvements in systems and procedures.
Key Responsibilities
- Manage the end-to-end administration of student applications
- Provide clear advice and guidance on admissions procedures and entry requirements
- Assess applicant qualifications, eligibility and fee status
- Support international admissions processes, including compliance checks
- Collaborate with recruitment and outreach teams to support conversion activity
- Produce and analyse application-related reports and data
- Supervise junior admissions staff and identify training needs
- Represent the institution at open days, fairs and other recruitment events
What We're Looking For
Essential:
- Educated to degree level or equivalent
- Understanding of Higher Education admissions processes
- Knowledge of UCAS and/or UKVI procedures
- Excellent communication, organisation and customer service skills
- Ability to work independently and manage competing deadlines
- Confident using Microsoft Office
- Strong attention to detail and ability to interpret data
Desirable:
- Knowledge of legislation affecting international and EU applicants
- Previous supervisory experience
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Kitchen Assistant
Reporting To: Culinary Lead
Salary Range: £24,479 per annum pro-rata
Contract Type: Part time - Up to a duration of 12 months (fixed term contract)
Location: Unit 1 A/B Academy Business Park, Lees Road, Liverpool, L33 7SA
Working Days/Hours per Week: Up to 20 hours per week
Requirements: The FareShare can only employ applicants who currently have the right to work in the UK.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
Purpose of the Job
Support the Culinary Lead in managing day-to-day kitchen operations, ensuring creative use of surplus ingredients, maintaining high standards, and fostering a positive learning environment for volunteers and course participants.
Duties & Responsibilities
Food Preparation & Service
- Plan and prepare meals using surplus ingredients creatively and safely.
- Maintain high standards of presentation and taste.
Volunteer Training & Support
- Mentor volunteers in kitchen skills and food safety.
- Create an inclusive, supportive environment for learning.
Training Course Support
- Assist in delivering practical sessions for community cookery courses.
- Provide demonstrations and hands-on support during food preparation.
Kitchen Management
- Ensure compliance with food hygiene and safety regulations.
- Oversee stock rotation and storage of surplus food.
- Report equipment issues and maintain cleanliness standards.
Skills & Experience Required
Desirable
· Proven experience in a professional kitchen.
· Experience in training or mentoring others.
Essential
· Knowledge of food safety and HACCP principles. Level 2 Food Hygiene.
· Ability to adapt menus based on available surplus ingredients.
· Strong communication and leadership skills for volunteer engagement.
Personal Attributes
· Passion for sustainability and reducing food waste.
· Creative approach to cooking with varied ingredients.
· Patient, approachable, and supportive in a teaching environment.
· Organised and able to work under pressure.
KPIs & Performance Measures
·Volunteer Engagement: Positive feedback and skill progression.
·Course Support: Successful delivery of training sessions.
·Food Waste Reduction: Effective use of surplus ingredients.
·Kitchen Standards: Compliance with hygiene and safety audits.
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
The client requests no contact from agencies or media sales.