• Are you looking for volunteer roles ?

    Go to volunteering section

798

Supporter care jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Citizens Advice Southwark, Southwark (On-site)
£28,948 to £29,337 per annum
Posted today
Top job
Shared Lives South West, Newton Abbot, Devon (On-site)
£54,389 per year
Lead finance, people and business functions in an award-winning charity — a pivotal senior leadership role helping shape our future.
Posted 6 days ago
Top job
The Royal College of Radiologists, Multiple Locations (Hybrid)
£28,363 - £32,473 per annum dependent on experience, plus excellent benefits
Posted 5 days ago
Citizens UK, Whitechapel (Hybrid)
£30,234 pa (+£3,358 London Weighting per annum)
Posted today
Survivors In Transition, Ipswich, Suffolk (On-site)
£28,000 - £30,000 per year
Sexual Violence Practitioner – Enabling Safe Access to Specialist Sexual Violence and Sexual Abuse Services
Posted 1 week ago
Greater Manchester Youth Federation, Appleby-in-Westmorland (On-site)
£34,795 - £38,059 per year
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres.
Posted 1 day ago
Settle, London (Hybrid)
£32,292 - £33,799 per year
As a Senior Coach you'll be working on the frontline delivering high quality 1-to-1 support to a caseload of young people across London.
Posted 1 week ago
Closing in 7 days
Charity People, Liverpool (Hybrid)
£30218 - £37540 per annum
Posted 1 week ago Apply Now
Closing in 6 days
The Hub Yeovil Community Support Charity, Yeovil, Somerset (Hybrid)
£32,000 per year FTE
Posted 3 weeks ago Apply Now
Page 19 of 54
Southwark, Greater London (On-site)
£28,948 to £29,337 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:         

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including   experience of exploring clients’ problems and identifying appropriate next steps. 
  • An understanding of the main enquiry issues involved in assessing clients’ problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephon
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 16 March 2026

Interviews: Friday 20 March 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 04 March 2026
Closing date: 16 March 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work