Supporter care manager jobs

About the role:

At Single Homeless Project (SHP), being a Project Worker offers the chance to build a fulfilling career while making a real difference in people’s lives. You’ll be based in supported accommodation, working alongside residents as they take steps towards greater independence and stability. Every day, you’ll help people develop life skills, manage their tenancies, and access opportunities in education, training and employment. You’ll support residents with daily tasks, from budgeting and appointments to building routines and confidence in their communities - all while creating a safe, welcoming environment where progress can truly take root.

Joining our team in Wandsworth as a Project Worker is as practical as it is purposeful. You’ll manage a caseload, write tailored support and safety plans, and review them regularly with residents to ensure they’re meaningful and effective. You’ll carry out daily shifts, contribute to the smooth running of the service, and work closely with external partners and professionals to make sure residents’ needs are fully understood and supported. There’s also a strong emphasis on teamwork, reflective practice and continuous learning. Whether you're just starting out or looking to develop your career further, SHP offers the training, support and progression routes to help you grow — not only in your role, but in your impact.

About you:

• Ability to create collaborative support plans, build rapport, and foster collaboration with residents.
• Proficiency in managing caseloads, conducting assessments, and analysing data to identify resident needs.
• Strong communication and coordination skills to work with professionals from various disciplines.
• Proficient in maintaining accurate records and preparing reports while adhering to confidentiality protocols.
• Commitment to ongoing training, participation in reflective practice, and contributing to service improvement initiatives.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 6th July at midnight

Interview date: Friday 18th July online via Microsoft Teams 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We are seeking a technically capable, qualified accountant with strong knowledge of the Charities SORP to provide effective stewardship and oversight of the Finance function at Kinship. You will be responsible for financial controls, management accounting and ensuring the effective delivery of ‘business as usual’ financial management.

As well as producing monthly management accounts, you will be responsible for running the annual budget and the year-end processes, preparing for the yearly external audit and ensuring that the organisation complies with statutory obligations.

You will prepare papers for and attend the quarterly Finance Committee meetings and will liaise with a range of stakeholders including auditors, the bank and investment managers.  You will be the ‘go to’ business partner at the charity, supported by the Chief Operating Officer and Fractional Chief Financial Officer.

You will manage a team of two colleagues – a Senior Finance Officer and a Payroll Manager – providing them with guidance, coaching and support to enable them to perform effectively. You will also collaborate and work with Directors and senior managers across the organisation to inform them on performance against budget and conditions of funding, as well as supporting fundraising and commissioning bids. 

You will have excellent communication skills and will be able to organise conflicting priorities around the monthly management accounts cycle, while supporting the achievement of our strategic objectives. You will be flexible and adaptable in your approach to supporting transformational change in our processes and systems, as well as dealing with, and leading on, the day-to-day financial management. 

This is a broad and challenging role for a dynamic and systems-driven individual who wants to grow within the organisation, proactively problem solve and help colleagues to deliver on our mission.

Essential requirements include:

• Fully qualified ICAEW, ACCA, CIMA or equivalent
• In-depth understanding of accounting principles, standards and the Charities SORP, and experience of applying these in a service delivery organisation
• Experience managing a Finance function in a charity with £1-10m annual turnover
• Experience of line management and developing a team using approaches that are empowering
• Experience of Business Central, or the ability to quickly learn a new accounting system
• Excellent Microsoft Excel skills with the ability to use Pivot Tables and other functions to analyse large data sets

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Joshua Marks. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      8.00am on Monday 7 July 2025
• First interview:                 Online - Wednesday 9 and Thursday 10 July
• Second interview:          In-person (Vauxhall, London) - Wednesday 16 and Thursday 17 July [2 hours                                                     including Excel and presentation task]

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Health Care Assistant 

Salary: £24,625 - £25,674 per annum (pro rata) 

Location Tring - Rennie Grove Peace Hertfordshire Locality 

Hours: Full time or Part time 

Closing date: 29 June 2025 at 12 noon 

Interview date: Rolling interviews 

- The role of RPCS Health Care Assistant is in place to provide end of life care to patients in their own homes in the final weeks of life. 

- We are looking for caring staff who could provide personal care to patients in their last weeks of life. 

- If you think this is you then we can offer a variety of shift patterns to suit you, working across a 7 day week. 

- Your normal hours of work will be a varied shift pattern (between 7am-11pm) on a rota basis from Sunday to Saturday. 

- You will be visiting patients living in your local area, who wish to be cared for in their own home. 

- You will provide support with washing, dressing, nutrition, and skin care. 

- During your visit you will spend time talking to patients and their relatives, using your skills to ascertain the best possible care for the individual. 

- Visits are mainly provided by two carers, but there are times when you will visit alone, so you must have access to your own car. 

- Experience is not essential as training will be given but ideally you will have had some experience of prior caring i.e. for a dying relative, childcare etc. 

Please note, we do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer. 

To ensure fairness and consistency in selecting the best candidate for the role, all applications are anonymised up until an interview has been confirmed. 

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

If successful, you’ll join on the first working Monday of the month so we can best support you with our structured induction programme. 

Our commitment to Equality and Diversity

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

Partnerships Manager

This passionate children’s charity are looking for a proactive and enthusiastic Partnerships Manager to join their small but dynamic team, based in Chester with hybrid working options available.

This is an exciting opportunity to play a vital role in supporting life-changing work with disabled children and their families.

Position: Partnerships Manager
Location: Chester-based / Hybrid
Salary: £31,000 - £33,000 per annum
Hours: Full Time (35 hours per week) – part-time considered
Contract: Permanent

Closing Date: 11.59pm on Wednesday 9th July 2025

CV's will be assessed upon receipt, and we reserve the right to interview and appoint prior to the closing date. We may close this post early if we receive sufficient applications before the closing date. If you are interested in applying, we would ask that you do so as early as possible to avoid any disappointment.

The Role

As Partnerships Manager, you will lead on building, managing, and growing key relationships across corporate and community sectors to support charity’s mission. You will be responsible for identifying and securing new opportunities, while developing and maintaining strong relationships with our valued partners and supporters.

You will:

• Develop and deliver engaging fundraising events and campaigns that inspire supporters and secure funding.
• Proactively identify and secure new corporate partnerships, growing sustainable income streams.
• Build and nurture long-term relationships with corporate donors, volunteers, and community groups.
• Draft and submit compelling funding applications and follow-up reports.
• Attend networking events to raise awareness and expand the charity’s reach.
• Monitor fundraising performance and adapt strategies as needed.
• Maintain accurate supporter data using the Donorfy CRM system.

About You

You will be a confident communicator with strong networking and organisational skills, who thrives on developing lasting partnerships.

You will have:

• Excellent interpersonal and influencing skills to build relationships with corporate and community stakeholders.
• Strong organisational skills and a proactive, can-do attitude.
• A creative and strategic mindset for delivering successful campaigns.
• The ability to juggle multiple projects and priorities with ease.
• Confidence in using IT systems (MS Office essential; Donorfy experience a bonus).
• A full UK driving licence and willingness to travel and work occasional evenings/weekends.

We welcome candidates from a range of backgrounds and are open to transferable skills. Whether you come from fundraising, sales, marketing or community engagement, your attitude, passion and people skills are what matter most.

Benefits Include:

• 25 days annual leave plus Bank Holidays (increasing with service)
• Up to 5 days paid family emergency leave
• Office closure between Christmas and New Year
• Hybrid working with flexible arrangements
• Free onsite parking
• Charity worker discounts and perks
• NEST pension
• Opportunity to make a tangible difference every day

If you're passionate about helping disabled children and want to be part of a charity where your work directly improves lives, we’d love to hear from you.

Other roles you may have experience of could Partnerships, Philanthropy, Partnerships and Philanthropy, Partnerships Manager, Philanthropy Manager, Fundraising, Senior Partnerships Manager, Sales, Sales Manager, etc…

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the role:

At Single Homeless Project (SHP), we believe everyone deserves access to the care they need to live well - and that’s where you come in. We’re offering an exciting new opportunity to shape how health support is delivered within our innovative Camden Housing First service. As Health Lead, you won’t just be part of a team - you’ll be pioneering a vital, human-centred approach to health within homelessness services. It’s a chance to make a deep and lasting impact, not only on individual lives but on how we work with health systems across the borough.

This is a role for someone who wants to grow a meaningful career while helping others to rebuild their lives. You'll work directly with people who are often overlooked by traditional systems, taking the time to build trust, understand their needs and walk alongside them on their journey to better health. From completing health assessments and designing personal health support plans, to leading multidisciplinary meetings and opening doors to essential services - you'll be the link between individuals and the support they deserve. Your insight will also help us map local services, influence partnerships and drive forward more inclusive healthcare approaches.

You’ll be part of a psychologically informed environment, where trauma-informed care and understanding complex needs are part of everyday practice. At SHP, we’re committed to developing our people - this role offers a strong foundation for a career with real purpose, backed by expert training, team support and opportunities to grow with us.

About you:

• A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
• Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services. 
• Good understanding of local level health set up/services i.e. homeless health providers and teams. 
• Confidence in working both as part of a team and independently. 
• Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues. 
• Skills and understanding of data collection and producing reports. 
• The ability to advocate for and coordinate access to health care for clients with multiple disadvantage. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 22nd June at midnight

Interview date: Wednesday 9th and Thursday 10th July at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. 

Coeliac UK currently has an exciting opportunity for a Admin Support Officer, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a part-time, 12 month fixed term contract. In return, you will receive a competitive salary of £22,000–£25,000 pro rata.

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

The Admin Support Officer role:

Coeliac UK is seeking a proactive and organised Admin Support Officer to support the work of the International Society for the Study of Celiac Disease (ISSCD). In this varied role, you’ll coordinate meetings, manage communications, and assist with membership and research admin. Your work will help enable global collaboration in coeliac disease research and care. If you thrive on detail and enjoy supporting multiple stakeholders, we would like to hear from you.

Key responsibilities of the Admin Support Officer:

• Processing new ISSCD Membership applications and update the ISSCD membership database
• Preparing bulk mailings for the ISSCD members’ e-newsletter and other communications, working with the ISSCD’s support agency based in the Netherlands
• Monitoring the ISSCD generic email accounts and respond accordingly
• Arranging ISSCD meetings
• Assisting in the preparation of agendas and papers for ISSCD Board meetings
• Drafting minutes of ISSCD meetings
• Providing admin support to the Head of Funding and Engagement as required
• Providing admin support to the ISSCD committees as required

Knowledge, Skills, and Experience required for the Admin Support Officer:

We’re looking for a motivated and detail-focused administrator with excellent communication and organisation skills. The ideal candidate will have:

• Graduate or equivalent
• Educated to GCSE standard Grade C / 5 or above in Maths and English
• Confident speller with good command of the English language
• Positive and confident, people person
• Proactive and flexible approach
• Strong team player
• Unflappable, ‘can do’ attitude
• Good communication skills
• Attention to detail
• Excellent organisation skills
• Self-motivated and able to work without close supervision

Closing Date: 23rd June 2025.

If you would like to be considered as our Admin Support Officer, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.

Join us as a Caseworker – North Yorkshire Region - To apply for this role, you MUST be a resident in the North Yorkshire area.

This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the North Yorkshire region and want to help people at their most vulnerable moments, this could be the role for you.

Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.

This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.

Key Responsibilities

• Providing direct support to road victims and their families in the North Yorkshire  region, following Brake’s trauma-informed model of care.
• Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
• Undertaking comprehensive needs assessments and creating individualised support plans
• Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
• Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
• Advocating for victims within medical, legal, and social services to ensure their voices are heard.
• Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
• Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
• Maintaining accurate case records in compliance with data protection policies.
• Engaging in external clinical supervision to manage personal resilience and well-being.
• Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.

What We Offer

• £26,000 per year (initial one-year contract, with funding in place and potential to extend).
• Flexible working hours—working pattern can be shaped around your needs.
• Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
• Death in service benefit, to the value of 2 x salary
• 36 days annual leave, including bank holidays and compulsory end of year shutdown
• Employee assistance program, including counselling, legal and financial advice.
• External trauma consultant support to aid in caseworker resilience.
• Structured induction, training, and ongoing development including in trauma-informed support and risk management.

Who We’re Looking For

Essential Requirements:

• A full, clean UK driving licence and access to your own vehicle.
• Resident in the North Yorkshire area.
• Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
• Experience supporting 16-18 year olds.
• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
• Competency in I.T skills to work remotely.

Desirable Experience:

· Comprehensive understanding of the processes involved in the criminal justice system and coronial process

Personal Qualities:

• Self-motivated and resilient—able to navigate emotionally challenging situations.
• Empathetic and compassionate, with a commitment to helping others.
• Adaptable and creative, able to tailor support methods to individual needs.
• Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.

Equality, Diversity & Inclusion

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you

Are you looking to start an exciting career in Marketing? Are you keen to build your skills alongside our experienced team? Would you like to develop your career in a not-for-profit organisation?

Creative Support is a busy and dynamic national charity with a track record in providing high quality, person centred support services in over 70 Local Authorities. We are looking for a motivated and enthusiastic professional to join our busy Marketing and Communications Team as Marketing Administration Assistant.

The Marketing Administration Assistant works as part of our team to deliver campaigns, including research, sourcing and practical coordination. This role is a key point of contact for the team and ensures excellent customer service for our internal and external customers.

You will need to have a genuine passion for the third sector, interest in health and social care policy/provision and a commitment to our person centred values. Continuous professional development will be provided, but you must be able to work independently, willing to work flexibly, and be motivated to the goals and changing needs of the organisation.

You will be based at our friendly Stockport head office and travel to services when required.

Vacancy Reference Number: 81670

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

About the role:

At SHP, we believe in the power of human connection to inspire change and shape futures. As a Project Worker at King George’s in Westminster, you’ll join a dedicated and forward-thinking team within our Multiple Disadvantage Services. King George’s is a 68-bed hostel and a key part of Westminster City Council’s Rough Sleepers Pathway, offering support to men with complex needs who have experienced prolonged periods of rough sleeping. Many of the people we support are navigating the impacts of long-term substance use, offending histories, and trauma that often began in childhood and continues to shape their lives.

This is a role where meaningful change happens every day - through conversation, connection and consistent support. You'll be working within a Psychologically Informed Environment (PIE), helping individuals move forward from deeply challenging circumstances towards greater health, independence and purpose. Whether you're building trust, supporting recovery, or guiding someone to find stability in housing and wellbeing, your work will have a direct and lasting impact.

It’s also the kind of role that builds you. At SHP, we invest in your growth just as much as you invest in the people you support. You’ll be part of a team that values creativity, resilience and compassion - where there’s space to develop, to lead and to build a truly rewarding career. If you’re looking to make a difference and grow in the process, this is where it starts.

About you:

• Previous experience of working in the health and social care, supporting vulnerable people, rough sleepers or people with complex mental health, physical health or substance use support needs. 
• An understanding of working with people using person-centred approaches. 
• The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector. 
• A flexible and creative approach to working with a sometimes hard to engage client group.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

PLEASE NOTE: We will invite suitable candidates to interview as applications are received before the stated interview dates above. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. 

Are you a motivated, enthusiastic, inclusive, organised, and caring individual with the leadership qualities to support people to move on to greater independence?

We are looking for a Support Coordinator within our Manchester Personalisation mental health recovery services in Northenden.

This post is an ideal opportunity to become involved in dynamic and varied recovery services that give real job satisfaction, whilst utilising your experience in a coordinator position. You will have excellent line management support from the CQC registered manager.

A minimum of three years of experience in providing mental health support, and possession of a relevant professional qualification, is essential.

The role will involve practical assistance with daily living, while developing a wide range of activities that promote wellbeing. You will work flexible shifts on a rota to meet individual needs in a personalised way.  The rota will be set four weeks in advance.

The service has been running for over 20 years, providing high level support to males with established diagnoses and enduring mental health issues & some dual diagnosis.  The role is varied and enjoyable. This is a great opportunity for a progressing manager and leader.  

Vacancy Reference Number: 83388

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area

Working pattern: Remote work with regular travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.

Deadline for applications: 2nd July 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are: Brake has been supporting victims of road carnage for 30 years, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

What we offer:

-  A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

-  Birthday day off

-  Flexible working (Wednesday must be a working day, choose the other 2 days and adapt your working pattern to suit you as long as you complete your hours between 8am-6pm Mon-Fri)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Clinical supervision and excellent support

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, any type of casework or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with:

- frontline support service experience

- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

- research and advocacy skills – you will reach out to other organisations to support your cases where required

- competent I.T skills for remote work

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Save the Children UK has an exciting opportunity for a strategic and relationship focused individual with extensive communication and project management experience to join us as our Participation and Partnerships Manager where you will work within the Wales team to incorporate the voices of the community to help influence change.

Please note: this role is based in based Wales and will require a level of knowledge of this area.

This is a permanent role. There is also a 12 month Fixed Term Contract Participation and Partnerships Manager role, if you are interested.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Participation and Partnerships Manager, you'll lead our work to centre the voices and experiences of children and young people in everything we do. You'll manage relationships with community partners, coordinate participation opportunities, and help shape national and local policy to tackle child poverty in Wales.

This is a unique opportunity to work directly with children, young people, and families, building platforms for them to share their experiences and co-create solutions. You'll also work cross-functionally with media, advocacy, and policy colleagues to ensure participation is embedded in our campaigns and influencing efforts.

In this role, you will: 

• Lead participation and engagement with children and young people across our key outcome areas: money, services, and power.

• Develop and manage strategic partnerships with community groups and organisations, ensuring alignment with national objectives.

• Coordinate co-design processes, events, and campaigns that empower children and families to influence change.

• Ensure safeguarding and ethical standards are upheld in all participation activities.

• Support advocacy and media work by producing compelling stories, resources, and case studies.

• Champion inclusion, applying anti-racist and intersectional principles across all work.

• Contribute to fundraising and donor engagement by demonstrating the impact of our work.

About you

To be successful, it is important that you have:

• Experience working directly with children and young people to influence change.

• Strong project management and stakeholder engagement skills.

• A deep understanding of participatory practice, including co-design and the UNCRC.

• Knowledge of safeguarding, and a commitment to children's wellbeing.

• Excellent communication and interpersonal skills.

• A proactive and resilient mindset with the ability to lead and support collaborative projects.

• A commitment to diversity, equity and inclusion in all aspects of your work.

• Commitment to Save the Children's vision, mission and values.

Welsh language skills are desirable, and we're committed to supporting your learning as part of our accredited Welsh Language Offer.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Tuesday 1st July at midnight

Mae gan Achub y Plant y DU gyfle cyffrous i unigolyn strategol sy'n canolbwyntio ar berthnasoedd sydd â phrofiad sylweddol o gyfathrebu a rheoli prosiectau ymuno â ni fel ein Rheolwr Cyfranogiad a Phartneriaethau lle byddwch yn gweithio o fewn tîm Cymru i ymgorffori lleisiau'r gymuned i helpu i ddylanwadu ar newid.

Sylwch: mae'r rôl hon wedi'i lleoli yng Nghymru a bydd angen lefel o wybodaeth o'r wlad hon

Amdanom Ni

Mae Achub y Plant y DU yn credu bod pob plentyn yn haeddu dyfodol. Yn y DU ac o gwmpas y byd, rydym yn gweithio bob dydd i roi dechrau iach mewn bywyd i blant, y cyfle i ddysgu a chael eu hamddiffyn rhag niwed. Pan fydd argyfwng yn taro, a phlant yn fwyaf agored i niwed, rydym bob amser ymhlith y cyntaf i ymateb a'r olaf i adael. Rydym yn sicrhau bod anghenion unigryw plant yn cael eu diwallu a bod eu lleisiau'n cael eu clywed. Rydym yn sicrhau canlyniadau parhaol i filiynau o blant, gan gynnwys y rhai anoddaf eu cyrraedd.

Am y rôl

Fel Rheolwr Cyfranogiad a Phartneriaethau, byddwch yn arwain ein gwaith i ganoli lleisiau a phrofiadau plant a phobl ifanc ym mhopeth a wnawn. Byddwch yn rheoli perthnasoedd â phartneriaid cymunedol, yn cydlynu cyfleoedd cyfranogiad, ac yn helpu i lunio polisïau cenedlaethol a lleol i fynd i'r afael â thlodi plant yng Nghymru.

Mae hwn yn gyfle unigryw i weithio'n uniongyrchol gyda phlant, pobl ifanc, a theuluoedd, gan adeiladu llwyfannau iddynt rannu eu profiadau a chyd-greu datrysiadau. Byddwch hefyd yn gweithio gyda chydweithwyr yn y cyfryngau, eiriolaeth a pholisi i sicrhau bod cyfranogiad wedi'i wreiddio yn ein hymgyrchoedd a'n gwaith dylanwadu.

Yn y rôl hon, byddwch yn:

• Arwain cyfranogiad ac ymgysylltiad â phlant a phobl ifanc ar draws ein meysydd canlyniad allweddol: arian, gwasanaethau, a phŵ

• Datblygu a rheoli partneriaethau strategol gyda grwpiau a sefydliadau cymunedol, gan sicrhau bod ein gwaith yn cyd-fynd ag amcanion cenedlaethol.

• Cydlynu prosesau cyd-ddylunio, digwyddiadau, ac ymgyrchoedd sy'n grymuso plant a theuluoedd i ddylanwadu ar newid.

• Sicrhau bod safonau diogelu a moesegol yn cael eu cynnal ym mhob gweithgaredd cyfranogiad.

• Cefnogi gwaith eiriolaeth a'r cyfryngau trwy gynhyrchu straeon, adnoddau ac astudiaethau achos cymhellol.

• Hyrwyddo cynhwysiant, gan gymhwyso egwyddorion gwrth-hiliol a chroestoriadol ar draws yr holl waith.

• Cyfrannu at godi arian ac ymgysylltu â rhoddwyr trwy ddangos effaith ein gwaith

Amdanoch chi

I fod yn llwyddiannus, mae'n bwysig bod gennych chi:

• Profiad o weithio'n uniongyrchol gyda phlant a phobl ifanc i ddylanwadu ar newid.

• Sgiliau rheoli prosiect cryf ac ymgysylltu â rhanddeiliaid.

• Dealltwriaeth ddofn o waith cyfranogol, gan gynnwys cyd-ddylunio a'r CCUHP.

• Gwybodaeth am ddiogelu ac ymrwymiad i les plant.

• Sgiliau cyfathrebu a rhyngbersonol rhagorol.

• Meddylfryd rhagweithiol a gwydn gyda'r gallu i arwain a chefnogi prosiectau cydweithredol.

• Ymrwymiad i amrywiaeth, tegwch a chynhwysiant ym mhob agwedd o'ch gwaith.

• Ymrwymiad i weledigaeth, cenhadaeth a gwerthoedd Achub y Plant.

Mae sgiliau Cymraeg yn ddymunol, ac rydym wedi ymrwymo i gefnogi eich dysgu fel rhan o'n Cynnig Cymraeg achrededig.

Ein cynnig i chi:

Mae gweithio i elusen yn darparu un o'r buddion gorau sydd yna - ymdeimlad o bwrpas a gwobr am helpu eraill. Fodd bynnag, rydym yn deall pwysigrwydd rhoi yn ôl i'n gweithwyr er mwyn sicrhau amgylchedd gwaith hapus ac iach a chydbwysedd gwaith/bywyd.

• Rydym yn canolbwyntio ar hyblygrwydd, cynhwysiant, cydweithio, iechyd a lles yn y gwaith a thu hwnt.

• Rydym yn darparu ystod eang o fuddion a fydd yn gwobrwyo eich gwaith caled, yn eich ysgogi, ac yn eich ysbrydoli i weithio i wella bywydau plant bob dydd. Gallwch ddarllen mwy am ein buddion yma.

I ddysgu mwy am y swydd, adolygwch y Disgrifiad Swydd yn y Dogfennau atodedig.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Edward Alsop Court service in Westminster. No personal care or experience is required, just the right values.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

Adhere to Look Ahead' Policies and Procedures

Engage in learning and development activity to increase knowledge and skills

Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate

Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate, and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can-do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.