Supporter experience officer jobs

We have an opportunity for a dedicated Case Officer to join our Midlands casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across South East Midlands on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the South East Midlands area (Bedfordshire, Berkshire, Buckinghamshire, Hertfordshire, Northamptonshire and Oxfordshire) for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service.
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

This is a fantastic opportunity to work directly with volunteers, community groups, healthcare professionals and local partners to strengthen community connections, amplify lived experience and ensure people affected by diabetes can access support, information and opportunities to get involved.

As our Engaging Communities and Volunteering Officer, you will play a key role in developing and strengthening community engagement across Northern Ireland.

You will recruit, support and empower a network of volunteers who are passionate about making a difference in their communities. Working collaboratively with community organisations, healthcare providers and voluntary sector partners, you will help raise awareness of diabetes, improve access to support and ensure Diabetes UK Northern Ireland is reaching diverse and underrepresented communities.

You will build trusted relationships, identify new partnership opportunities and support community led approaches that place people with lived experience at the heart of our work.

This is a varied role that combines community engagement, volunteer development, partnership building, project delivery and impact measurement.

Make a real difference in Hartlepool.
Lead fundraising that changes lives.

Fundraiser – Hartlepool Foodbank (Part‑Time, Fixed Term)

Contract & Benefits

• 12‑month contract | 18.5 hrs/week (flexible, hybrid)
• Tues–Fri working pattern (agreed with the Coordinator)
• £15,180 + 7.5% pension
• 12.5 days leave + public holidays

Key Focus

• Secure funding: grants & trust applications
• Grow donations: campaigns, appeals & individual giving
• Build relationships: donors, businesses & community groups
• Plan events: engage local supporters
• Track impact: monitor funding and activity

Why Join Us

• Supportive, close‑knit team + Trussell network expertise
• Flexible working
• Meaningful role with lasting community impact

Apply Send application by 24 July 2026
Interviews: early August | Start: September

The Bridgend Centre has been providing support to the people of Bollington in Cheshire for 36 years. We are a small, registered charity that supports over 1,250 people every year, particularly  those who are experiencing difficulties in life. We are looking for a special person who can take on the role of Fundraising and Communications Manager and support us in our next phase of growth and change.

This is a new post that will be responsible for driving forward both our fundraising and marketing activities, to enable the growth and continuity of the charity’s activities. You will work closely with the Chief Officer and Board of Trustees to increase our income and develop marketing activities to increase the reach and profile of our supporters.

 We are looking for a results driven individual with at least two years fundraising experience in a charity of comparable breadth and scope. We would expect the successful candidate to have bid-writing experience as the role requires writing around 10-12 applications in the first six-month period, depending on the size of the grants. Our CRM database currently has 500 contacts and we would like to grow this as part of our Supporter Stewardship programme.

Someone who is creative and flexible in their approach and has an understanding of the complexities and challenges of working in a small charity is vital.

Please contact us for more information and details of how to apply.

Closing date: Sunday 12th July 2026 at 5pm

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care. 

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home. 

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Trusts and Foundations Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history. 

Role

This is an exciting opportunity for an ambitious Trusts & Foundations fundraiser who is ready to strengthen and diversify their experience, to work with small, medium and high-value funders, and to play a meaningful role within Greyhound Rescue Wales.

The Trusts and Foundations Officer is responsible for securing grants of varying sizes, translating all aspects of GRW’s work into compelling, high-quality applications for a diverse range of prospective funders.

As part of our Income Generation Team, you will work closely with the Head of Fundraising, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.

You’ll take ownership of a varied portfolio of trust and foundation relationships, building on warm funders while also researching and developing new prospects at the four-to six-figure level.

This role offers hands-on experience across the full trusts fundraising cycle — from research and relationship-building to bid writing, reporting and stewardship with strong support and clear opportunities to grow

Please see attached the full job description and person specification

Help shape the future of education by building a vibrant community as our new Development and Alumni Relations Officer. You will connect former students, parents, and local groups to create life-changing opportunities. It’s a dynamic role where your people skills, organisation, and passion will make a lasting impact.

Why You'll Love This Role

• Make an Impact: Directly support the transformational power of education by engaging the community in the lives of our students.
• Never a Dull Moment: Enjoy a varied workload where "no two days are the same".
• Connect with People: Build meaningful rapport across a wide network of former students, staff, and parents.

What You'll Do

• Event Management: Coordinate everything from casual coffee mornings to formal reunions and careers events.
• Communications & Media: Source inspiring stories, draft newsletter copy, and utilize traditional and digital media.
• Relationship Building: Act as the primary bridge between the department and the local community.
• Administration & Database: Maintain accurate records and ensure smooth day-to-day departmental operations.

Who We Are Looking For

• A "real people person" who excels at making authentic connections and building rapport with others
• A highly organised problem-solver capable of managing multiple projects simultaneously and with a meticulous eye for detail
• A self-motivated person with a 'can do' attitude and a willingness to lend a hand, whatever the task
• Someone with a genuine passion for making a difference in the lives of others.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

This role sits within Mind's information content team. Our purpose is to empower people to make informed choices, to understand their rights, and to live with and recover from mental health problems. We do this by creating high-quality, person-centred information. We produce and maintain all the mental health information on Mind's website, and in print.

Key duties and responsibilities

The post holder will:

As Information Officer, you'll be responsible for creating mental health content for our website and print materials.

You'll be part of a team of Information Officers writing information resources for people experiencing mental health problems. You'll help ensure that our information content is accurate, accessible and meets Mind's guidelines.

You'll also support other teams within Mind to ensure they have access to reliable information. This includes offering support and occasional training to Mind's Infoline and online peer support community.

Please note, there are 2 vacancies available: one permanent position and one fixed term (temporary) position (until June 2027). Please let us know in your application if you would prefer the permanent or fixed term position. Applicants can be considered for both roles.

This role will require a DBS Check.

Key Responsibilities

Producing mental health information

-To research, write and create mental health information, and to update existing resources, working closely with Mind's Editorial team.

-To make sure that our information reflects people's lived experiences of mental health problems and treatments, and to include their voices in our content.

-To follow good practice in information production, specifically adhering to criteria for compliance with the PIF Tick accreditation requirements.

-To help plan and develop Mind's information offer, carrying out research and making recommendations on planned publications.

-To keep an up-to-date knowledge about mental health, including clinical research, academic studies, media coverage, statistics, and the lived experiences of people with mental health problems and users of mental health services.

-To attend external training and conferences on mental health topics.

-To support multimedia projects in the Information team, including supporting the making of videos and podcasts.

Training and supporting other teams within Mind

-To respond to enquiries from Mind staff and networks in an efficient and professional manner.

-To assist with the development and delivery of training on specific mental health topics and the Information team's services for Infoline advisers and Mind staff.

-To provide excellent customer services internally and externally including dealing tactfully and sensitively with people.

-To work with the Information Content Manager to design and implement the Information team's overall training strategy.

-To maintain and develop the Information team's sections of Mind's intranet.

-To catalogue and store web, print and multimedia resources using Mind's library systems.

Supporting quality monitoring and moderation on Mind's public facing services

-To support the online community team, which could include advising on signposting options and/or moderating on a regular basis.

-To assist with quality monitoring of Mind's Infoline, and to give appropriate feedback and coaching to advisers.

-To escalate posts or calls to the designated person, where appropriate, in line with Mind's safeguarding procedures.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Corporate Partnerships and Engagement Officer

Location: Kempston (Hybrid working considered)

Salary: £18,700 per annum (£31,166 FTE)

Hours: Part-Time, 3 days per week

About Us

Each year about one thousand seven hundred and fifty people die as a result of road collisions on the UK’s roads. This represents an enormous loss. Each person killed or injured will be someone’s parent, partner, child, a favourite relative or best friend.

At the Road Victims Trust, we help provide effective, personal support to those affected by death or life changing injuries resulting from road collisions is a significant issue.

We seek to provide support for the bereaved and people otherwise affected by road death or life changing injuries, who are resident in Bedfordshire, Cambridgeshire and Hertfordshire.

Purpose of the Role

To develop and manage corporate partnerships that generate income and raise awareness of the Road Victims Trust, while representing the organisation externally and supporting its presence across key networks and platforms.

The role will work closely with the Community Fundraiser to ensure a coordinated and effective approach to income generation.

What We Need

Essential:

• Strong relationship-building and communication skills
• Ability to engage confidently with corporate stakeholders
• Self-motivated and able to work independently
• Good organisational skills and ability to manage a pipeline of activity
• Experience of using social media in a professional context

Desirable:

• Experience in corporate fundraising, partnerships, or business development
• Understanding of the voluntary or road safety sector
• Experience of attending partnership or stakeholder meetings

Key Attributes:

• Professional, credible, and confident representing the organisation externally
• Empathy and awareness of working within a trauma-informed environment
• Proactive, organised, and results-focused
• Able to build relationships while maintaining appropriate boundaries

Key Responsibilities

Corporate Partnerships and Income Generation:

• Develop and manage relationships with corporate supporters and local businesses 
• Identify and secure new corporate funding opportunities, including sponsorship, donations, and strategic partnerships 
• Work collaboratively with the Community Fundraiser to maximise joint opportunities 

Partnerships and External Engagement:

• Represent the Trust at external meetings, including Vision Zero and Road Safety Partnership forums 
• Build and maintain strong relationships with key stakeholder
• Identify opportunities to raise awareness of the Trust’s work and influence local discussions
• Support the CEO in developing and maintaining key corporate and strategic relationships

Communications and Social Media:

• Use social media as a tool to promote the Trust’s work, partnerships, and fundraising activity 
• Develop and share engaging content linked to corporate partnerships, events, and impact 
• Support campaigns and initiatives that increase visibility and attract new corporate support 

Additional Information:

• The role will involve attendance at meetings and events, including occasional evenings 
• Some travel within the region will be required and therefore a full driving licence will be required

To apply and start supporting this great charity, submit your CV now.

Why this role matters
Good ideas, strong evidence and inspiring stories only create change if the right people understand and act on them. This role exists to ensure that the case for physical activity reaches the right people, in the right way, at the right time, and that it moves them to act. You’ll develop compelling narratives grounded in insight, evidence, and behavioural science, helping partners across the system create greater impact and supporting Yorkshire  Sport Foundation in leading and influencing far beyond its own boundaries.

Responsibilities
Strategic comms leadership
• Develop and lead a long-term strategic marketing andcommunications approach aligned to our Active Partnership role
and Sport England priorities
• Use behavioural science, audience insight and evidence to shapehow the system understands physical activity and inequality
• Identify the beliefs, motivations and barriers of key audiences anddesign communications that influence action
• Ensure all communications activities support YSF to influencestrategic stakeholders
• Advise the organisation on how messaging can support policy, investment and system change
• Develop Yorkshire Sport Foundation’s reputation as a trusted strategic voice

Influence & stakeholder engagement
• Shape communications that influence policy, investment and practice across local authorities, health and education systems
• Support senior leaders to land key messages with senior stakeholders
• Equip partners with messaging that helps them to demonstrate and amplify the impact they make
• Translate complex insight and evaluation into clear narratives and messages
Insight-led communications
• Embed audience insight and behavioural science into messaging
• Combine data, evaluation and lived experience to demonstrate impact whilst ensuring communications reflect communities
authentically
• Build a learning approach to testing, adapting and improving messaging effectiveness

Organisational leadership
• Lead and develop the strategic marketing and communications function
• Set standards for when communications activity should, and should not, happen
• Maintain humility while strengthening clarity of impact and purpose

Channels & delivery
• Plan and deliver integrated marketing and communications campaigns across digital, media, content and internal channels, ensuring activity aligns with organisational objectives and brand standards
• Produce and oversee high-quality content (copy, press materials, web, social, email and collateral) while coordinating agencies, suppliers and internal stakeholders to meet deadlines and budgets.
• Monitor performance using analytics and insight, report on outcomes and continuously optimise campaigns and messaging to improve engagement and reach.
Other
• To lead on YSF public affairs and policy work in partnership with the CEO
• Strategic comms planning with the Active Partnership National Organisation and other leading Active Partnerships ensuring consistency of messaging across England
• To support the marketing of events across Yorkshire
• To work flexibly to respond to changing organisational requirements and carry out any other duties which may arise from
time to time
• To follow policies and procedures in relation to other matters, e.g.Health and safety, safeguarding, GDPR, financial procedures, etc.

What we’re looking for
We know great candidates rarely tick every box. If you have strongskills across most of the areas below and believe you can add value, we’d love to hear from you.
• Skills in both operational and strategic marketing and communications
• Ability to influence policy, investment or organisational behaviours
• Ability to design and deliver communications strategies that change decisions
• Skills in translating evidence and insight into persuasive narratives
• Understanding of behavioural science and audience-centred communications
• Able to operate with credibility and humility in partnership environments
• Comfortable working where success means others receive recognition
• Strategic thinker who challenges activities that lack purpose
• Commitment to reducing inequalities
• Strategic narrative and messaging development skills
• Senior stakeholder influencing and facilitation skills
• Ability to simplify complex evidence and communicate in engaging ways
• Leadership and team development skills

Other
• Ability to travel independently around West Yorkshire and South Yorkshire.
• Ability and willingness to work to our organisational values

Please make sure you demonstrate your ability to meet therequirements of the job by giving clear, concise examples of how you meet each of the requirements in the What We’re Looking For section of the job description.

We recognise and welcome our responsibility to remove any barriers in our Recruitment and Selection process for disabled people. We have tried to do this, but if you have a disability and identify any barriers in the job description or employee specification, please tell us of these in your application. We are committed to making reasonable adjustments
to the job wherever possible and it would help us to know your needs to do this.

Help build a more inclusive Cheshire East—by empowering people to lead change in their own communities.

Be part of a role where relationships, lived experience and local action create real impact.

As a Community Champion, you’ll be at the heart of community life—building trusted relationships, running conversations and awareness sessions, and helping people feel more included, confident and connected.

A key part of your role will be to find, train and support new Community Champions—people with lived experience who want to make a difference locally. You’ll help them grow in confidence to lead peer activity, share insight and shape what happens next.

You’ll also work with employers and community organisations to break down barriers, improve inclusion, and open up access to wellbeing support, volunteering, training and work. Along the way, you’ll gather real insight and help turn it into practical change.

We’re especially interested in people with lived experience of disability or long-term health conditions—but more than anything, we’re looking for someone who is approachable, proactive and committed to fairness. Someone who builds trust, listens well, and supports others to step forward.

If you want a role where you can see the difference you make in people’s lives and communities, we’d love to hear from you.

PR and Policy Officer

We have an exciting opportunity for an experienced PR and Policy Officer to help secure high quality media coverage as well as supporting policy development and political influencing work.

Position: PR & Policy Officer

Location: Bradley, Huddersfield/Hybrid

Hours: Part-time, 27 hours per week

Salary: £30,000 - £32,000 pro rata dependant on experience

Duration: Permanent

Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

The role is critical to ensuring that the organisation is at the forefront of the debate on early years education and childcare.

Working with the PR & Policy Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting the Director of Policy and Communications with stakeholder engagement and policy research.

Responsibilities include:

• Support the PR & Policy Manager to deliver the media relations strategy
• Identify and create print, broadcast and digital opportunities for maximising the reach and impact of key messaging
• Support work of the Director of Policy and Communications to increase awareness of early years policy priorities among politicians across all parties
• Develop work programmes and undertake research to explore policy issues
• Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media
• Manage the day-to-day operation of media and policy contacts
• Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media
• Assist with internal and external speaking engagements
• Write and produce material for a range of member communications.

About You

As PR and Policy Officer, we are looking for someone who will bring enthusiasm and creativity to the role. You will be educated to degree level or have gained equivalent experience working in a similar role. You will have outstanding communication skills, have experience of writing for diverse audiences (e.g. newsletters, social media content, briefing papers, press releases) and have excellent editorial and proofreading skills with consistent accuracy. You will also possess strong data analysis skills to draw results, trends and conclusions from qualitative or quantitative data sources.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as PR Officer, Policy Officer, PR and Policy, PR and Policy Executive, Public Affairs Officer, Planning Policy Officer, Public Affairs and Policy Officer,  Public Relations Officer, Planning Policy Officer, Public Relations and Policy Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Marketing and Communications Executive, Marketing and Communications Assistant, Marketing and Communications Policy Officer, Social Media Officer, Digital Marketing Officer, Print Media, Broadcast Media, Media and Policy Officer, EYF.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

Role Purpose

The Relationship Fundraiser will support the Philanthropy Manager to secure and increase income through the charity’s Philanthropy strategy.

The post holder will support with developing a robust pipeline of prospects and will be responsible for managing a portfolio of new and existing major donor relationships. You will be creative and analytical and provide first class research, administration, relationship management and database skills and provide excellent donor stewardship.

Main Responsibilities

· Work with the Philanthropy Manager to prepare and implement creative donor cultivation and stewardship plans to secure new donors and develop current relationships, including:

- Creative cases for support with associated budgets.

- Adapting information for specific donors using different approaches for different audiences.

- Developing engaging thank you letters and reports. 

· Manage an agreed portfolio of mid-value major donor relationships and prospects, with the support of the Philanthropy Manager and deliver excellent stewardship and tailored fundraising proposals.

· Provide timely and high-quality updates to donors on the charity’s activities and impact and value of gifts. Work with the Communications team to ensure that major donor supporters receive engaging and relevant marketing materials.

· Research and identify potential donors to build a strong list of prospects, matching against key fundraising priorities, to maximise opportunities and build a healthy prospect pipeline.

· Develop processes and systems to ensure the effective management of all relevant information, including keeping all records up to date on the CRM database (Sales Force) including all actions, communications and proposals in-line with the monthly KPIs and analyse to identify further opportunities.

· Support your line manager with income tracking and processing, contributing to financial targets, re-forecasts, budgeting and reporting.

· Be an active and supportive member of the Fundraising team and wider CBUK team, contributing to the Fundraising team’s development and targets as well as working collaboratively with colleagues.

· Ensure all associated activities are compliant with charity law, regulatory requirements and best practice, including those of the Data Protection Act and GDPR.

· Develop strong working knowledge of these areas of income generation and the wider fundraising and charity sector.

· Identify and complete relevant training, regularly reviewing relevant press and publications and keeping up to date with industry news.

· Represent the charity at meetings and events as required. This will sometimes require travel within the UK and occasionally an overnight stay.

Person Specification

Education/Professional Qualification

Essential

· Fundraising experience, preferably in a charity environment

· Experience of using a CRM database

· Experience of working with High Net Worth Individuals

· Excellent written and verbal communication skills

· Analytical approach to tasks

· Strong interpersonal skills

· Ability to multi-task and prioritise whilst maintaining excellent attention to detail

· Strong planning and organisation skills

· Strong IT skills with good working knowledge of Microsoft Office programme

· Ability to travel to meetings and events within the UK as required

Desirable

· Experience of using Sales Force database

Please don’t be discouraged from applying if you don’t meet every requirement listed in the person specification. We’d still really like to hear from you and learn more about the experience and strengths you can bring.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 19th July 2026 at 5pm

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details, please see the Recruitment Pack for this role.

Health, Safety and Facilities Officer

 

The Health, Safety and Facilities Officer will support the delivery of a safe, compliant and well-maintained working environment across the organisation. The role provides day-to-day coordination of health and safety activities, facilities operations, statutory compliance and contractor management, helping to ensure that offices and related spaces are safe, efficient and fit for purpose for staff, visitors and contractors.

 

Key Responsibilities:

 

· Support the coordination and delivery of health and safety processes across the organisation, helping maintaining compliance with relevant legislation, internal policies, the ARUK Health and Safety Management System and best practice.

· Maintain health and safety records, including DSE assessments, new and expectant mothers’ assessments, incident logs, training records, inspections, audit follow-up actions and related compliance documentation.

· Support the completion, review and tracking of risk assessments, safe systems of work, standard operating procedures, and other health and safety documentation.

· Assist with the coordination and documentation of internal audits, safety checks and workplace inspections, recording findings, tracking actions and escalating issues as required.

· Support the reporting, assessment and follow-up of accidents, incidents and near misses, identifying trends, assisting with investigations and helping to develop strategies to prevent recurrence.

· Provide administrative support for policy updates, system improvements, implementation activities, reports, data summaries and documentation to support assurance and compliance frameworks.

· Respond to general health and safety enquiries, providing routine guidance and escalating issues where appropriate.

· Manage and maintain digital systems including DSE platforms, incident reporting systems, facilities databases, lone working records and contractor-related records, ensuring information is accurate and up to date.

· Manage facilities JIRA requests, tracking and escalating workplace issues, including repairs, building fabric, environmental conditions and general maintenance.

· Coordinate planned preventative maintenance, reactive repairs, equipment servicing and service contracts, liaising with colleagues, suppliers and contractors to ensure buildings, office fabric and equipment are maintained in a safe and good state of repair.

· Liaise with external contractors and service providers, including cleaning, security, maintenance and repair services, arranging works, checking documentation, organising access and monitoring delivery against requirements.

· Provide day-to-day workplace support in response to staff requests relating to office space, equipment, lighting, heating, building issues, office housekeeping, meeting room readiness and general workplace functionality.

· Support business continuity, emergency preparedness and workplace response arrangements, including fire safety, first aid, evacuation processes and the day-to-day administration of the lone working system.

 

Knowledge, skills and experience needed:

· Experience in a health and safety, facilities, workplace or operations support role.

· Good working knowledge of health and safety principles and their practical application in an office or operational environment.

· Experience of maintaining accurate records, coordinating actions and managing administrative processes relating to compliance or facilities activities.

· Ability to organise and prioritise a varied workload, with strong attention to detail and a proactive approach to problem-solving.

· Strong written and verbal communication skills, with the ability to work effectively with colleagues, contractors and external suppliers.

· Ability to work independently while also contributing positively as part of a wider team.

· A practical, customer-focused and solution-oriented approach to supporting workplace safety and facilities needs.

· Commitment to confidentiality, professionalism and high standards of service.

· NEBOSH General Certificate or equivalent health and safety qualification/training.

· Experience of facilities management within a corporate environment desirable.

· A proactive and dependable approach, with the ability to take ownership of tasks and follow through to completion.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £32,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 12th July 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

About the role

Guided by Nene Park Trust's Business Plan and Fundraising Strategy, the Head of Fundraising will lead and develop a comprehensive fundraising programme across all income streams. You will need to be highly competent at applying to Trusts and Foundations, including Lottery funders - our most lucrative channel for charitable income, whilst also able to drive the growth of our corporate and individual fundraising programmes which are at an exciting stage of development. 

As the senior member of the Fundraising Team, you will oversee and lead innovative fundraising campaigns, appeals and events, and build and steward lasting relationships with donors, partners and supporters at local and national levels.

You will lead and manage the Fundraising Team, setting clear objectives, supporting professional development and driving high performance aligned to the Trust's values and culture. Working collaboratively with colleagues across the organisation, you will ensure fundraising activity is well-coordinated, compliant and  mpactful, helping to secure the income needed to realise the Trust's considerable ambitions.

Key areas of work:

Fundraising Strategy and Planning

• Lead the delivery of the Trust's Fundraising Strategy, devising and managing an annual work programme that covers a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation's voluntary income capacity to meet its strategic aims and objectives.
• Initiate, manage and coordinate major project-based fundraising campaigns, events and other activities in support of the Trust's Business Plan.
• Monitor best practice among close competitors and the wider charity sector to ensure the Trust's approach to fundraising is coherent and delivering the required impact.
• Ensure that all fundraising activity is responsible, delivery-focused and compliant with relevant charity and statutory legislation, fundraising regulations and recognised codes of practice.

Trusts, Foundations and Statutory Funding

• Lead the development and submission of grant applications to charitable trusts, foundations and statutory/public bodies to support standalone projects, capital purchases and core cost recovery.
• Help develop cases for support, business cases and budgets for projects and activities, and support project leads to monitor and control work programmes and expenditure.
• Ensure timely and accurate reporting to funders and other stakeholders in line with grant conditions. 
• Identify funding information sources and carry out in-depth research on funding opportunities. 

​Corporate Fundraising and Partnerships

• Build relationships through networking with local and national organisations to attract sponsorship, corporate donations and other partnership opportunities.
• Lead the cultivation, solicitation and stewardship of corporate supporters and donors in collaboration with the Chief Executive, Senior Leadership Team and Trustees.
• Develop strong cases for support to present a compelling proposition to corporate partners and sponsors.

Individual and Community Fundraising

• Oversee and support the team to raise money from individuals, including community fundraising, regular giving, in memoriam giving and membership.
• Plan and coordinate the stewardship of individual supporters and develop the donor journey, including the provision of NPT membership.
• Manage a schedule of regular appeals and campaigns to supporters through a variety of communication channels.
• Utilise fundraising and marketing tools, such as online donation platforms, crowdfunding and mailshots, to encourage donations and other forms of giving. 
• Develop and implement fundraising events and supporter engagement activities within the Park and elsewhere.
• Subject to strategic priorities, develop the potential for major donor and legacy fundraising.

Supporter Relations and Data

• With support from colleagues, maintain and develop the Trust's CRM system to underpin effective individual and corporate supporter management.
• Ensure the fundraising function remains compliant with all relevant data protection laws and fundraising regulations at all times.
• Manage and oversee fundraising budgets responsibly and in line with the Trust's financial policies and procedures.
• Contribute to reporting on the Trust's fundraising performance, providing regular and accurate updates to the Chief Executive and Trustees.

Team Leadership and Management

• Provide clear, values-based leadership to the Fundraising Team, creating an environment where people can bring their best to the Trust.
• Effectively manage and support staff through regular meetings, setting and reviewing work programmes and objectives, annual performance reviews, and identifying training and professional development needs.
• Build strong working relationships with colleagues across the organisation to engage their support for fundraising initiatives.

Knowledge, skills and expierence

• Degree level qualification or equivalent experience, with evidence of recent and ongoing professional development relevant to fundraising
• Extensive experience of fundraising across multiple income streams, including writing successful applications to charitable trusts, foundations, Lottery and statutory funders 
• Demonstrable experience of building and implementing individual giving and corporate fundraising programmes 
• Track record of securing corporate partnerships, sponsorship and grants
• Experience of creating and implementing a successful fundraising strategy that has significantly increased revenues
• Experience of leading and line managing a fundraising team, motivating individuals to achieve their potential
• Experience of compiling and overseeing budgets for projects, taking into consideration funders' requirements
• Familiarity with CRM software, databases and MS Office
• Exceptional written communication skills, with the ability to write compelling, persuasive funding applications and cases for support
• Strong networking and relationship-building skills, with the ability to present confidently to donors, funders and partners
• Strong financial acumen, with the ability to work within agreed budgets and maximise return on investment
• Ability to collate and analyse data to produce informative reports for funders and internal stakeholders
• Strategic thinker with creativity and an entrepreneurial attitude towards fundraising
• Self-motivated, proactive and resilient, particularly when faced with setbacks
• A collaborative team player who inspires and supports colleagues
• Calm under pressure with the ability to deliver high-quality work to deadlines
• An appreciation of parks and countryside and the outcomes they deliver for environment, health, education and social cohesion
• Ability to attend events and other activities outside of normal working hours

Why Nene Park Trust?

As Gold accredited Investors in People, we recognise the high level of service we deliver is dependent upon our excellent staff team. That's why we're pleased to offer an extensive rewards package to recognise employees' commitment to the Trust. You can find out more about the benefits of working with us on our website.

More information and how to apply

Please visit the Nene Park Trust website to view the full recruitment pack and apply for this role. Completed application forms should be submitted by 12:00 noon on Monday 3rd August.