Supporter experience officer jobs

Working closely with our Communications Lead, you'll focus on building our digital presence to grow the political and public support we need to put people at the heart of decision making.

Involve is leading the way in shaping a 21st-century democracy through innovative, high-quality public participation. We're now looking for a Digital Communications Officer to join our Advocacy and Communications Function, bringing digital communications skills that help us tell the story of our work in creative and engaging ways.

You'll create and deliver a steady stream of compelling content, work directly with project teams, partners and commissioners, and help build the political and public support we need to put people at the heart of decision-making.

Key responsibilities include:

• Creating and delivering engaging digital content across our social, web and email channels

• Supporting our major programmes of work and wider project teams with digital communications

• Helping us to grow and diversify our audiences to build political and public support for participatory democracy

• Bringing creative, platform-savvy thinking to how we tell Involve's story
   

If you enjoy using content and creativity to engage people, and like the idea of putting that to work for a stronger democracy, follow the link to find out more and we'd love to hear from you.

About Hope for the Young

Hope for the Young removes the obstacles to young refugees and sanctuary-seekers’ education and wellbeing through mentoring, advocacy, and financial support.

The Mentoring Programme supports young refugees and sanctuary-seekers aged 16-25 by matching them with trained volunteer mentors who provide weekly one-to-one support tailored to the young people's needs. Mentors help with teaching English, enrolment advice, study skills, confidence and trust building, and provide emotional and practical support that helps young people access new services, adapt and settle into their communities.

The Grants and Advocacy Programme supports young people who, due to their immigration status, have no access to student finance or other financial support to enable them to go to college or university. We provide small grants to pay for tuition fees, living allowances and travel expenses, alongside tailored advocacy support to enable young refugees and sanctuary-seekers to access education in the UK.

About this role

Hope for the Young is looking for an experienced and proactive Head of Finance and Operations to lead the smooth running of our finance, systems, HR and office functions. This is a hands-on role at the heart of a small, ambitious charity, giving you the opportunity to shape how we operate as we grow our support for young refugees and sanctuary-seekers across London.

You will oversee financial management and reporting, ensuring accurate records, robust controls and clear budgeting and forecasting to support the charity's long-term sustainability. You will also lead on our Salesforce system and wider data practices, manage day-to-day office and operational matters, and take responsibility for HR across the organisation. You will also line-manage our Finance and Administration Officer.

This is a varied and rewarding role for someone who enjoys working across multiple areas of responsibility and thrives in a small team environment. Working closely with the CEO and Head of Programmes, you will play a central role in ensuring Hope for the Young has the systems, processes and people in place to deliver our mission effectively, efficiently and sustainably, helping us support more young people seeking safety to build safe, hopeful futures.

We offer a flexible and hybrid working environment, however you will be expected to come to our office in Brixton for a minimum of 1 day per week (on a Wednesday, which is our office team day).

Key responsibilities

Financial Management & Reporting

· Lead and oversee the charity's financial management, ensuring robust controls, effective processes and compliance with financial policies and procedures.

· Lead budgeting, forecasting, cash flow management and financial planning in collaboration with the CEO and Head of Programmes to support organisational sustainability.

· Oversee the delivery of day-to-day finance operations, including bookkeeping, payroll, accounts payable and receivable, and financial record-keeping, delivered by the Finance and Administration Officer, providing guidance, training, and support as necessary.

· Monitor income, expenditure, reserves and restricted and unrestricted funds, ensuring accurate financial reporting and effective resource management.

· Prepare and present monthly management accounts, financial reports and analysis to support decision-making by the CEO and Board.

· Maintain and strengthen financial controls, delegated authority arrangements and audit processes to ensure strong financial governance.

Leadership, Governance and Organisational Management

· Lead organisational operational planning and risk management, ensuring systems, processes and resources align with and support delivery of the strategic plan

· Sit as a member of the Senior Leadership Team (SLT), contributing to organisational strategy, cross-team planning and key decision-making alongside the CEO and Head of Programmes.

· Maintain the organisational risk register, working with the CEO and Board to identify and mitigate strategic and operational risks.

· Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.

IT and Office Management

· Lead the development, administration and optimisation of Salesforce, other fundraising platforms and related system integrations to support fundraising, donor engagement and programme delivery, liaising closely with the Salesforce consultant to implement system enhancements and resolve issues.

· Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.

· Oversee the IT infrastructure, managing the procurement and ongoing maintenance of IT hardware, systems and software with support from the external IT provider.

· Provide training, guidance and user support on Salesforce, Sharepoint, and all related platforms to maximise staff capability and system adoption.

· Ensure a fully functioning office base which enables Hope for the Young to deliver its operational activities in the most efficient and effective manner.

Human Resource Management

· Lead and oversee HR operations, including the recruitment, onboarding and retention of staff and volunteers

· Oversee employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning

· Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, employee benefits and people processes

· Lead on team wellbeing, fostering a supportive, inclusive, and resilient working culture across the team

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Benefits

• 25 days' annual leave (pro rata), excluding bank holidays, plus additional time off over the Christmas period

• Flexible/hybrid working arrangements

• Access to an Employee Assistance Programme (EAP) – a confidential counselling/support helpline

• Regular development opportunities to support professional development

• Quarterly wellbeing afternoons – group outings or activities to relax and unwind

Further Information

• You must have the right to work in the UK to apply for this job.

• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.

• Your employment at Hope for the Young is subject to two satisfactory references and an Enhanced DBS check.

• There is a 3-month probation period for this role.

To Apply

We welcome and encourage applications from people of all backgrounds, particularly those with lived experience of forced migration. If you think you have the skills and experience to be our new Head of Finance and Operations, we would love to hear from you.

We understand that AI can be a helpful tool when writing job applications. However, our advice is to not over-rely on AI and ensure your application is a true reflection of you and your voice. We can often tell when AI has been over-relied on and, in many cases, this is not giving applicants the best chance of success.

To submit your application you will need to send your CV and supporting letter, outlining how you meet the person specification for this post and explaining why you would like to work for Hope for the Young.The deadline to apply is 9am Thursday 3rd September. Interviews will take place on 10th and 11th September. If successful, you will be invited to a second interview the following week.  

Job summary including context 
Young Women’s Trust champions young women on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes. We tackle sexism and misogyny, with and for anyone who has experienced this.  

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a thousands-strong network to support each other, build their self-belief, and have their voices heard. We work with young women and anyone who experiences misogyny and sexism to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.  

These are not easy times to be a young woman. The rights and freedoms previous generations fought for can feel up for grabs – sexism is growing louder, online abuse is on the rise, and too many young women are still held back by low pay, insecure work and unequal caring responsibilities. At Young Women's Trust, we believe it doesn't have to be this way, and we're growing our fundraising ambition to match the scale of the challenge. 

You will lead a newly united fundraising programme that has brought together corporate partnerships, major donors, and trusts & foundations - an area that already contributes over 80% of our fundraised income. You'll strengthen existing relationships and secure new partnerships to support our mission: creating a more equal world of work and increasing young women's incomes. 

EDI statement and sense of flexible working and workplace culture 
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team. 

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. 

We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have. 

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home. 

We offer: 

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service 
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid 
• 2 annual wellbeing days
• Employee Assistance Programme 
• Learning and development budget 
• Flexible working which is fully embedded in our working culture

You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants. 

Deadline to apply: 9am Monday 14th September.
Interview dates: 16th, 17th September

The Ellen MacArthur Cancer Trust is looking to recruit a Communications and Media Officer to join our small and driven team supporting young people aged 8-24, who are living through and beyond cancer.

Use your storytelling, editorial, copywriting and creative skills to help inspire young people to join our lifechanging trips and generate the fundraising support we need so the door is open for more young people to benefit from our adventures.

No sailing experience or knowledge is required, just a passion for applying your talents to make a real difference in young people believing in their brighter future after treatment for cancer.

You might be a graduate journalist, PR account executive, communications assistant, or someone with equivalent experience who is ready to take your next step in a varied and rewarding role with one of the country’s leading young people’s cancer charities.

What you will do

A year-in-the-life of our Largs-based Communications and Media Officer has two distinct parts. October to April - where it’s all about getting the word out there to support fundraising and encouraging young people to sign up for our life-changing adventures. Then it’s the summer - May to September - when the magic happens and you’re around the trips, interviewing young people and telling their stories. You can go sailing on the trips too!

You will be responsible for identifying story opportunities year-round, and writing press releases, media advisories or editorial content to pitch those stories to a range of media outlets, from local newspapers and regional broadcasters to national, charity, marine and other specialist publications, and facilitating inbound requests for interviews or other profile-raising opportunities.

You will serve as our go-to copywriter for print, online and digital marketing materials as well as writing other articles and feature content as requested. This includes responsibility for writing and overseeing the production of our annual in-house publication, Inspire.

You will also work closely with the social media team, gathering (and if you have the experience, producing) multimedia content for our digital and online platforms. There will be wider responsibilities across the communications team too.

Key responsibilities and duties

Copywriting

• All editorial and copy creation (internal and external requirements/requests).
• Organisation-wide marketing collateral process management and copy support.
• Inspire – content planning, writing and overseeing production (Sept-Apr). 
• Trust News (monthly e-newsletter) stories.
• Website – regular news stories and copy updates as required and/or requested.
• Internal copy oversight and/or proofreading, including but not limited to young person onboarding and
  fundraising communications.

Media & PR

• Identifying cross-organisation year-round storytelling and profile-raising opportunities and proactive media outreach (local/regional/specialist/marine).
• Facilitate all inbound interview and other media requests including setting up interviews and briefing
  interviewees.
• Facilitate Largs-based PR and/or experiential requests.
• Media monitoring, recording and reporting (Google Alerts).
• Onclusive PR & media platform – relationship and media list management.

Trip season (all of the above plus...)

• Interviewing young people and seasonal team (volunteers, skippers and trip leads) to gather stories and content for PR and/or social media.
• For Largs-organised trips…
  • photo management (sort, uploading and image tagging)
  • media phone management
  • Social media posts (including photos and/or short-form video) in liaison with the Senior Digital and
    Social Media Lead.
  • Wider Largs team support.

Wider comms function

• Year-round story management including case studies and website updates.
• Campaigns – ideas generation and support with delivery (with comms team)
• Sad News process management – ensuring respectful use of photos/videos.
• Largs office/marina branding – organisation and coordination as required.
• Crisis comms - part of incident response media team.
• Looking for new opportunities/platforms to raise our profile.

AFRIL is recruiting for our next Casework Manager, following the advancement of the current post holder into another role within the organisation. We are looking for a hard working and dynamic person who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL, which would be ideal for a highly experienced caseworker or solicitor seeking to gain leadership experience in a community led organisation.

The successful candidate will lead a team of 3 Caseworkers (as well as a team of volunteers) in the delivery of AQS casework in the areas of housing, asylum support, welfare benefits and community care, and the provision of Immigration Advice Authority Level 2 advice. The post holder will also hold key funder and partner relationships, oversee compliance, safeguarding and support the Executive Director with AFRIL's external policy work. 

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

We are looking for a full time Campaign and Advocacy Manager with experience in running campaigns for a political cause, managing coalitions, who is able to demonstrate policy-change impact. 

You would be running Migrant Democracy Project’s cornerstone Votes for All campaign which wishes to see the right to vote extended to all residents in the UK, no matter where they are from. The Campaign and Advocacy Manager will have a strategic and creative mindset for the campaign, will be able to plan well into the future as well as capture opportunities in the moment. You will engage with politicians at every level to gather their support, identify ways for these politicians to take action for the progress of the campaign, engineer moments to bring awareness to the issue such as stunts and mass lobbies, liaise with a network of organisations campaigning on democracy and migrant justice, and hold comprehensive policy information about voting rights. You will liaise with the media, politicians, residents without the right to vote, and other stakeholders to make votes for all inevitable.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 per year, with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

ABOUT MDP

Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create a just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the job specification attached document before applying for a full list of duties.

• Campaigning: Develop and implement strategies for promoting votes for all as a policy change the Government needs to adopt, influencing decision-makers, organising proactice events and working with our community of lived-experience spokespersons. 

• Media work: Work with our Communications Manager to create and cultivate opportunities to promote the campaign, being a spokesperson for the campaign, and supporting the wider community.

• Movement Building: Work with existing partners and grow our coalition of supporters taking collective action for votes for all

• Policy, Parliamentary and Research: Identify and manage strategic research projects, work with policy makers, respond to consultations and identify parliamentary opportunities for the campaign.

KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.

• At least two years of experience in a role where engaging with politicians for a specific campaign was central to your work.

• Experience in the development and implementation of an advocacy or campaign strategy.

• Experience managing projects and people such as for research purposes, delegating strategic tasks to other members of the team, and partners.

• A strong insight and understanding of the diverse experiences & needs of people with migrant experience in the UK.

• Experience of writing policy briefings, consultation responses and evidence submissions.

• Experience managing a coalition of partners towards a campaign action.

• Knowledge and demonstrable experience influencing local and national decision-makers, councils, parliamentarians and other campaign targets.

• Excellent oral communication skills including ability to deliver presentations and talks to a variety of audiences.

• Ability to engage with the media to communicate campaign aims and key moments.

• Excellent knowledge of the UK political system, in particular of voter eligibility and the roles and responsibilities of elected representatives.

• Knowledge of the UK parliamentary system and electoral law.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME CAMPAIGN MANAGER” by 31 August 2026 and complete the online form linked on the next page, which lists the email address.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Campaign and Advocacy Affairs Manager to start latest in October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: Shortlisted candidates will be invited for a 20 minute interview with the Executive Director online

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75

minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

We are seeking an inspiring, dynamic leader to champion outdoor learning, drive national impact and sector growth as our first Chief Officer.

Location: Remote

Applications close: 9 a.m. Tuesday 8th September 2026

About AAOLEV

The Association of Advisers for Outdoor Learning and Educational Visits (AAOLEV) is a new charity, formed from the Outdoor Education Advisers’ Panel (OEAP).  It is a respected organisation dedicated to promoting high-quality outdoor learning and ensuring safe, enriching educational visits for children and young people across England and Wales.

Through our network of experienced advisors, AAOLEV plays a pivotal role in supporting schools, local authorities and providers to plan and deliver meaningful learning beyond the classroom, with the potential to impact the education of around 10 million children and young people each year.

About the role

AAOLEV is now seeking to appoint its first-ever Chief Officer, an important milestone that reflects our ambition to strengthen our voice, broaden our influence and build the charity’s capacity for the future. This is a unique opportunity to shape a leadership role from the ground up and help define the next phase of the charity’s development.

Who we are looking for

We are looking for an inspiring and dynamic leader with strategic vision, strong relationship-building skills and a commitment to the value of outdoor learning. You will be a credible advocate, able to engage stakeholders, influence nationally and unite a diverse professional community behind a shared purpose.

Above all, you will bring energy, credibility and a clear sense of purpose, helping to position AAOLEV for long-term impact and success.

This role is fully remote, and we do not have a physical office.

We are committed to an inclusive recruitment process. If you require any reasonable adjustments for the application or interview process, please let us know, and we will be happy to support you.

Peridot Partners and AAOLEV are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.

Applications for this role close at 9 a.m. Tuesday 8th September 2026.

This permanent, part-time role is ideal for someone with strong financial administration and bookkeeping experience who is committed to social justice and human rights. You'll be responsible for the day-to-day management of our finances, maintaining accurate records, supporting reporting and compliance, and providing financial information to help staff and trustees make informed decisions.

Join us and play a key role in supporting Just Fair's mission to secure economic, social and cultural rights for everyone in the UK.

Finance Administrator – Job Description

Reports to: Chief Executive Officer 

Direct reports: None

Location: Hybrid, at least one day per week at the Power Up North London office

Contract: Part-time (15 hours a week)

Salary: £12,000 per annum (£30,000 full-time equivalent, pro rata)

Application deadline: 31 August

Interviews: Online interviews will take place between 7 and 11 September 

Role Purpose

Power Up North London is a leading community energy organisation delivering renewable energy, energy-efficiency and retrofit projects that directly benefit community groups and public buildings. We believe communities can and must play a central role in the transition to a low-carbon future.

The Finance Administrator will support the effective financial management and integrity of Power Up North London’s financial operations. The postholder will prepare accurate financial and management information, monitor budgets, and support finance processes including cashflow management, invoicing, payments and associated controls.

Working closely with the CEO, Treasurer, Board, internal colleagues and external finance providers, the postholder will provide timely financial information and administrative support to inform decision-making, meet funder requirements and support the organisation’s sustainable growth. The postholder will report to the CEO for day-to-day management and will work with the Treasurer, who provides Board-level financial oversight.

Key responsibilities

Financial Management and Governance 

• Maintain accurate and robust financial accounts and processes.

• Support the set-up and preparation of monthly management accounts for internal and Board reporting.

• Support preparation and management of the annual budget.

• Track income and expenditure against approved budgets, identifying and explaining variances.

• Establish and maintain grant and project income and expenditure tracking against budgets.

• Prepare financial reports for funders.

Billing and Revenue Assurance 

• Ensure timely billing and effective debtor management.

• Identify and escalate site billing discrepancies.

• Support the investigation and resolution of issues to ensure accurate income collection.

Cashflow and Treasury Management

• Manage cashflow and maintain accurate forecasts.

• Reconcile bank accounts fortnightly and track cash movements.

• Monitor invoice timing and payment disbursements to support effective cashflow management.

Performance Monitoring and Financial Modelling 

• Liaise with the Asset Management Team to track solar-site and project performance against forecasts.

• Analyse income and expenditure, highlighting risks and opportunities.

• Support electricity pricing for new sites and review financial assumptions and models.

External Finance Coordination

• Work effectively with Sharenergy, Power Up North London’s outsourced finance provider.

• Liaise on accounting, reporting and financial queries, ensuring timely resolution.

• Monitor delivery against the service-level agreement.

Financial Controls 

• Ensure compliance with Power Up North London’s financial processes and controls.

• Implement and maintain controls for incoming and outgoing payments, grant management and bank reconciliations.

Funding context

This role is funded in part by a National Lottery Community Fund grant and in part through Power Up North London’s earned income from the delivery of solar, retrofit and energy advice/training projects that generate project management fees. 

Finance Administrator - Person Specification

Essential experience

• Experience in a finance or accounting role, including financial reporting and budget tracking.

• Experience preparing or supporting the preparation of management accounts.

• Experience working with external finance providers or accountants.

Essential knowledge and skills

• Strong financial and numerical skills, with excellent attention to detail.

• Ability to analyse financial data and communicate insights clearly.

• Experience in budgeting, forecasting and variance analysis.

• Strong organisational skills and ability to manage competing priorities.

• Experience tracking project-based finances or multi-site income models.

• Confidence using spreadsheets and financial systems.

• Clear written and verbal communication skills.

Desirable Experience and Knowledge

• Part-qualified or qualified accountant.

• Experience in community energy, sustainability or the not-for-profit sector.

• Familiarity with energy pricing or financial modelling.

Personal Attributes

• Highly organised and methodical.

• Proactive and able to identify and resolve issues independently.

• High integrity and commitment to financial accuracy.

• Collaborative approach to working within a small team with internal and external stakeholders.

• Motivation to contribute to social and environmental impact.

This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.

This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.

Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.

You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.

The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)

About us

Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.

We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.

Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.

Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.

We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.

Profits from the co-working space are ploughed back into the charity.

About You

You will be

- Passionate about the built environment and knowledgeable about the sector

- Experienced in managing people and projects

- Experienced in managing finance and budgets

- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation

- Proficient in presenting and advocating for an organisation or cause

- Able to demonstrate successful fundraising and business development experience

You may also be

- Experienced in developing projects and programmes

- Experienced in working with boards or committees

We actively encourage applications from under-represented groups.

Job Description

The role will involve the following:

Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.

Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.

Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.

Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.

Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.

Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.

Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.

Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.

Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.

Other information

The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.

We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.

Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.

The successful candidate will be required to undergo a full DBS check.

The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).

How to apply

Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer 

Closing date for applications: Friday 21st August at 5.00pm

Interviews are scheduled for 1st and 2nd September.

We will offer written feedback to all candidates shortlisted for interview.

No agencies please.

Job Title: Office Manager & Business Support, Core Group

Reports to: Chief Financial & Operating Officer (CFOO)

Employment Type: Full-time, Permanent

Salary: £50,400 - £57,000, depending on experience

Location: Office based - London, Old Street (EC1Y)

The Opportunity:

This is a dual-remit role combining ownership of our office environment with high quality support to our Core group.  The Core group is the c.40-person team that brings together the firm’s central support services

The successful candidate will be the person who keeps our single-floor, c.60-desk open plan office running smoothly day-to-day, and who provides reliable ‘EA-type’ support to the CFOO and the heads of the Core group’s sub-teams.  The role is fundamentally service-orientated: you will be the first person colleagues and visitors turn to, and your standards will set the tone for how the Core group serves the organisation.

This is a varied, high-trust role for someone who wants to be the person that makes things work and who has a desire to provide service that delights. It is a fully on-site role based at our Old Street office, five days a week – and that’s by design. As the person responsible for our workplace experience, your presence is what makes the difference. You’ll build relationships across every team, respond to needs in real time, and take genuine ownership of an environment that our team relies on each day.

What you will do:

Office Management

• Act as the day-to-day owner of our leased office floor, ensuring it is safe, welcoming, well-presented and fully operational at all times.

• Manage the relationship with the landlord and building management on all matters relating to the premises, including access, maintenance, repairs and building-wide communications.

• Manage relationships with our sub-lease tenants.

• Manage relationships with office-related suppliers (cleaners, maintenance contractors, security, plants and caterers) including contract renewals and service level monitoring.

• Manage department budget in line with our Responsible Procurement Policy, carrying out annual budgeting and reforecasting in collaboration with Finance team.

• Oversee office supplies, stationery, kitchen consumables, print and postage, maintaining appropriate stock levels.

• Manage front-of-house: greet visitors, handle deliveries and couriers, and ensure meeting rooms are prepared, tidy and appropriately equipped.

• Support onboarding for new joiners, coordinating with People & Talent, IT and the relevant hiring manager to ensure a smooth first-day experience.

• Manage ad hoc desk bookings for staff and room lends to our sector partners.

• Appointed Health and Safety Officer, coordinating health & safety compliance for the office, including fire safety, evacuation plans, first aid, DSE assessments and relevant risk assessments, working with the People & Talent team as required.

• Support internal events and client hospitality held in the office, from set-up through to catering and clear away.

• Identify and deliver practical improvements to the office environment, employee experience and operational efficiency.

Support to the Core Group

• Provide high-quality ‘EA-type’ support to the CFOO, including diary management, meeting coordination and project support as required.

• Provide proportionate similar support to the senior leaders of the Core group sub-teams (Finance, IT, Legal & Compliance, Middle Office, Transformation), prioritising the activities where your involvement adds the most value.

• Coordinate recurring all-Core Group meetings, working closely with the CFOO and sub-team leaders.

• Organise internal and external meetings on behalf of the group as required, including booking rooms, arranging hospitality and liaising with external parties.

• Prepare and format documents, presentations and correspondence to a high standard, often involving sensitive or confidential material.

• Help plan and run Core Group events, offsites and social activities that bring the team together.

• Act as a discreet, trusted point of contact, handling confidential information with complete professionalism.

Other Support

• Working collegiately within the BSC Support Network team, providing support during busy periods and annual leave and collectively ensuring support needs across the organisation are met.

• Other duties as required.

• Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work. This could be helping to organise our summer or winter social, joining the Staff Council or helping across other champion roles

What you will bring - Qualifications & Experience:

Essential

• Demonstrable experience in an office management and/or EA role, ideally in a professional services, financial services or similarly regulated environment.

• Experience of health and safety delivery including office-based risk assessing, trained first aider and/or fire marshal certification and general H&S operational knowledge.

• Prior knowledge or interest in social enterprise, charity or impact related work.

Desirable

• Experience in an FCA-regulated firm or familiarity with the expectations of working in a regulated environment.

• Experience managing external suppliers and budgets.

• Experience supporting multiple senior stakeholders simultaneously.

• Hold IOSH Managing Safely qualification or be willing to work towards it

Skills, Abilities, Attributes

• A genuinely service-orientated mindset – you take pride in making things run well and in making colleagues’ lives easier.

• Excellent organisational skills, with the ability to manage multiple priorities calmly and without dropping the ball.

• Strong written and verbal communication skills, and a confident, professional manner with internal and external stakeholders at all levels.

• Sound judgement and absolute discretion when handling confidential and sensitive information.

• High standards of accuracy and attention to detail.

• Proficient with Microsoft 365 (Outlook, Word, Excel, PowerPoint) and comfortable picking up new systems quickly, including AI.

• A proactive, problem-solving approach — someone who anticipates needs rather than waits to be asked.

• Good at building relationships and working with multiple stakeholders.

• Collaborative and co-operative with a hands-on approach to pro-actively solving problems with others and with a solution orientated mindset.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Closing Date:  01 September 2026

Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked to provide your CV and a short written answer. Your CV and answer will be anonymised before being reviewed by the hiring panel to help minimise unconscious bias. 

NB You are welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a 5-star score. 

Interviews  

Initial Screening w/c 7th September 2026

Round 1 interviews (virtual) w/c 14 September 2026

Round 2 interviews (in-person) w/c 21 September 2026

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.  

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. 

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

Other Terms

Location: This role is designed to support the office experience for the BSC team and is therefore based on-site. We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links.

Right to work: Candidates need to have the existing right to work in the UK.

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g., people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Challenge Events Officer role. The successful candidate will oversee and deliver a dynamic portfolio of challenge events, ensuring exceptional participant experiences while supporting income generation and long-term supporter engagement.

Key Responsibilities:

• Plan, coordinate, and deliver a range of UK and international challenge events in line with organisational objectives.
• Manage logistics, timelines, suppliers, and participant communication to ensure smooth event execution.
• Collaborate with external partners and providers to enhance event delivery and safety standards.
• Support risk management, health and safety, and compliance processes across all challenge activities.
• Engage and motivate participants through targeted communication and resource provision to maximise fundraising outcomes.
• Recruit participants via community outreach, digital channels, and fundraising initiatives.
• Work closely with fundraising teams to identify potential participants and support their engagement and retention.
• Contribute to marketing efforts, including promotional content and digital campaigns, to drive event participation.
• Maintain accurate records of participant data, fundraising achievements, and engagement in the CRM system.
• Provide regular updates, reports, and insights on event performance and supporter activity to relevant stakeholders.
• Support the Challenge Events Committee by implementing plans, preparing reports, and acting as a link between the committee and wider teams.
• Represent the organisation externally at networking events, community activities, and sector forums.
• Ensure all activity complies with relevant regulations, data protection, and organisational policies.

Person Specification:

• Proven experience delivering challenge or fundraising events, such as marathons or similar activities.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and relationship-building abilities.
• Ability to motivate and support participants to achieve their fundraising goals.
• Knowledge of health & safety procedures, risk management, and compliance in event settings.
• Familiarity with CRM and data management systems.
• Ability to work collaboratively as part of a team and independently when required.
• Flexibility to work outside standard hours for events and related activities.
• Commitment to high standards of supporter care, confidentiality, and organisational values.

What’s on Offer:

• Salary: £30,000 - £33,000
• Location: Hybrid – 3 days per week in North London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role Overview: The Chief Operating Officer (COO) is responsible for the strategic and operational leadership of The Vavengers Charity. Working closely with the CEO and Board of Trustees, the COO ensures the organisation operates efficiently, sustainably, and in accordance with its charitable objectives, governance requirements, and legal obligations. The COO will oversee the charity's day-to-day operations, work closely with the CEO to improve organisational systems and processes, manage operational risks, and support the delivery of high-quality frontline, campaigning and convening programmes while fostering a positive and inclusive organisational culture. Alongside the CEO and other team members, the COO is an inspiring leader who champions the charity’s values, elevates its profile, and steers its work to influence national and international policy and advocacy, engage communities, and support survivors of violence.

Key Responsibilities

Strategic Leadership

• Support the CEO in delivering the charity's strategic plan.

• Translate strategic priorities into operational plans and measurable outcomes.

• Identify opportunities for organisational growth, innovation, and partnerships.

• Contribute to long-term sustainability planning and organisational development.

Operational Management

• Lead the day-to-day operational management of the charity.

• Develop and maintain effective operational policies, procedures, and systems.

• Ensure programmes and services are delivered efficiently, safely, and to a high standard and be an active delivery person for programmes. 

• Manage the resources and visitors of Vavengers HQ and ensure the space is utilised effectively by ambassadors and members of the charity

• Monitor organisational performance and help produce an annual impact report

Governance and Compliance

• Ensure compliance with charity law, employment legislation, safeguarding requirements, data protection regulations, and relevant regulatory standards.

• Support the CEO and the Board of Trustees through timely reporting and implementation of governance decisions.

• Maintain organisational policies and ensure regular review and compliance.

• Oversee organisational risk management and business continuity planning.

Financial Oversight

• Work alongside the CEO and Treasurer to develop and monitor the annual budget and management accounts/cash flow.

• Ensure effective financial controls and value-for-money practices.

• Monitor operational expenditure and resource allocation.

• Actively participate in income-generating activities, including supporting grant applications, other fundraising initiatives, and partnership building.

• Support the CEO and board of trustees to produce annual accounts.

People Leadership

• Act as a key leader for incoming staff members, ambassadors and volunteers.

• Foster a collaborative, inclusive, and high-performing trauma-informed workplace culture.

• Oversee recruitment, performance management, learning, and staff wellbeing.

• Oversee volunteer and ambassador management

Programme Delivery

• Ensure all programmes achieve planned objectives and demonstrate measurable impact, providing critical support and care to survivors and those at risk.

• Establish systems for monitoring, evaluation, and continuous improvement.

• Promote innovation and evidence-based practice across all service areas.

• Deliver support hubs in partnership with ambassadors

Partnerships and External Relations

• Develop and maintain effective relationships with funders, local authorities, community organisations, activists, corporate partners, government members and other stakeholders.

• Represent the charity at meetings, conferences, and partnership events as required.

• Support collaborative working across sectors to maximise impact.

Risk Management

• Identify operational risks and implement mitigation strategies.

• Ensure appropriate safeguarding, health and safety, and information security practices are maintained.

• Develop and oversee business continuity and crisis management procedures.

Person Specification

Essential Qualifications and Experience

• Significant leadership and campaigning experience within the charity, public, or private sector.

• Demonstrated success in operational management and organisational development.

• Experience managing budgets and financial planning.

• Strong understanding of governance and regulatory compliance.

• Proven ability to manage change and deliver organisational improvements.

• Excellent project and programme management skills.

Knowledge

• Charity governance and best practice.

• Financial management principles.

• Human resources and employment legislation.

• Risk management and organisational compliance.

• Monitoring and evaluation frameworks.

• Safeguarding and data protection requirements.

• Racial, social and gender justice.

Skills

• Strategic thinking with strong operational delivery.

• Outstanding leadership and people management.

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Effective stakeholder engagement and partnership development.

• Excellent organisational and decision-making skills.

• Ability to balance strategic priorities with operational detail.

What We Offer

• An opportunity to shape the future of The Vavengers alongside inspiring leaders

• A Central London workspace

• Professional development opportunities

• A collaborative, led-by and for values-driven working environment in the gender justice sector

• The chance to lead positive change for the communities we serve

• A flexible working opportunity with an appropriate London living wage

• Staff wellbeing programmes

Equal Opportunities

The Vavengers Charity is committed to equality, diversity, and inclusion. We welcome applications from people from all walks of life and are committed to creating an environment where everyone is respected, valued, and able to thrive. We are a led-by-and-for movement, and we encourage those with lived experience of Gender-Based Violence to apply for paid and unpaid positions in our organisation.

The Vavengers is an equal opportunity employer. In line with legal requirements and the nature of the work required for this role(running women-only safe spaces), we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.